TWI626609B - Production method and system for personal product and vaccine purchase combination - Google Patents

Production method and system for personal product and vaccine purchase combination Download PDF

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TWI626609B
TWI626609B TW103101553A TW103101553A TWI626609B TW I626609 B TWI626609 B TW I626609B TW 103101553 A TW103101553 A TW 103101553A TW 103101553 A TW103101553 A TW 103101553A TW I626609 B TWI626609 B TW I626609B
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product
combination
customer
component
portfolio
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TW103101553A
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TW201530451A (en
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Jing-Yi Huang
zhi-wei Wu
Meng-Jie Li
Meng-Ling Xie
You-Yan Huang
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Chunghwa Telecom Co Ltd
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Abstract

一種個人化產品與費用選購組合的產製方法及其系統,主要包括一產品組合存取元件,一產品組合分析元件、一產品組合過濾元件、一產品組合產製元件及一產品組合回饋元件,其係以產品組合存取元件提取客戶紀錄,並透過產品組合分析元件、產品組合過濾元件及產品組合產製元件篩選產品組合及計算產品組合分數後,輸出產品組合排序,然後以產品組合產製元件計算產品組合性價比並提取產品組合權重,最後再由產品組合回饋元件提取客戶回饋資料並計算產品推薦清單。 A production method and system for personal product and expense purchase combination, mainly comprising a product combination access component, a product combination analysis component, a product combination filter component, a product combination component and a product combination feedback component It extracts the customer record with the product combination access component, and filters the product portfolio and calculates the product combination score through the product combination analysis component, the product combination filter component and the product combination component, outputs the product combination, and then produces the product combination. The component calculates the product mix price and extracts the product portfolio weight, and finally the customer portfolio feedback component extracts the customer feedback data and calculates the product recommendation list.

Description

個人化產品與費用選購組合的產製方法及其系統 Production method and system for personal product and expense purchase combination

本發明係有關一種產品選購推薦方法及系統,尤指一種可依多次推薦結果與客戶實際選購的產品組合,產生適合客戶產品組合建議的個人化產品與費用選購組合的產製方法及其系統。 The invention relates to a product purchasing recommendation method and system, in particular to a production method capable of producing a personalized product and a cost purchasing combination suitable for a customer product combination recommendation according to a product recommendation that is repeatedly selected according to a plurality of recommendation results and a customer's product combination recommendation. And its system.

為了因應現今資訊多元化時代,公司推出的商品組合需符合客戶需求,其產品組合變化層出不窮,就產生了多元化產品組合是否可適性於客戶需求的問題,而常見市面上產品組合推薦方法多為分析產品本質的特性,來與客戶的特質做連結,例如:2012年7月1日公開第201227564號中華民國專利申請案「熱門商品之網路購物方法及網站伺服器」其主要是依據消費者的的總點選次數作為推薦的排序,但並未考量新上架產品的總點選次數會較少,而較早上架產品的總點選次數較多之問題,導致推薦給消費者的產品容易多為上架時間較早的產品,造成推薦給消費者並非最適合及最熱門的產品,再者,該案利用消費者提供的清單作為推薦產品的來源,亦容易導致推薦較為侷限或有太多個人喜好因素的產品類型。 In order to cope with the current information diversification era, the company's product portfolio needs to meet customer needs, and its product portfolio changes are endless, resulting in the diversified product portfolio can be adapted to customer needs, and the common market portfolio recommendation methods are mostly Analyze the nature of the product to link with the characteristics of the customer. For example, the Patent Application No. 201227564 of the Republic of China on July 1, 2012, "Online Shopping Method and Website Server for Hot Products" is mainly based on consumers. The total number of clicks is recommended as the sort, but it is not considered that the total number of clicks on the new products will be less, and the number of total clicks in the morning products is higher, which makes it easier to recommend products to consumers. Most of the products that are put on the shelf earlier are not the most suitable and most popular products for consumers. In addition, the case uses the list provided by consumers as the source of recommended products, and it is easy to lead to more limited or too many recommendations. Product type of personal preference factor.

本發明之主要目的係在於提供一種可依客戶需求、產品組合關聯、產品銷售關聯與客戶可接受之價格與性價比,作為推薦產品組合來源之個人化產品與費用選購組合的產製方法及其系統。 The main object of the present invention is to provide a production method for a personalized product and a cost-purchasing combination which can be used as a source of recommended product combinations according to customer needs, product portfolio association, product sales association, and customer acceptable price and cost performance. system.

本發明之次要目的係在於提供一種可依產品上架時間與產品銷售熱門程度作調整的個人化產品與費用選購組合的產製方法及其系統。 The secondary object of the present invention is to provide a production method and system for a personalized product and cost purchase combination that can be adjusted according to product shelf time and product popularity.

本發明之又一目的係在於提供一種可依推薦給客戶的產品組合與客戶實際購買的產品組合做為參考值,以增進推薦清單排序準確度的個人化產品與費用選購組合的產製方法及其系統。 Another object of the present invention is to provide a production method for a personalized product and a cost-purchasing combination which can be used as a reference value by referring to a product combination recommended by a customer and a product combination actually purchased by the customer, so as to improve the sorting accuracy of the recommended list. And its system.

本發明之再一目的係在於提供一種依據商品組合與性價比,並配合客戶實際購買的產品組合,而由產品組合清單得到推薦清單的個人化產品與費用選購組合的產製方法及其系統。 A further object of the present invention is to provide a production method and system for a personalized product and a fee purchase combination that obtain a recommended list from a product combination list according to a combination of products and a cost performance, and a product combination that is actually purchased by the customer.

110‧‧‧提取紀錄 110‧‧‧Receive records

120‧‧‧計算產品組合 120‧‧‧Computed product portfolio

121‧‧‧篩選產品組合 121‧‧‧Screening product portfolio

122‧‧‧計算產品組合分數 122‧‧‧Compute product portfolio score

123‧‧‧輸出產品組合排序 123‧‧‧Output product mix sort

130‧‧‧產出推薦清單 130‧‧‧Output recommendation list

131‧‧‧計算產品組合性價比 131‧‧‧Computed product portfolio price/performance ratio

132‧‧‧提取產品組合權重 132‧‧‧Extract product portfolio weights

133‧‧‧提取客戶回饋資料 133‧‧‧Extract customer feedback information

134‧‧‧計算產品推薦清單 134‧‧‧Computed product recommendation list

210‧‧‧產品組合存取元件 210‧‧‧Product Combination Access Components

220‧‧‧產品組合分析元件 220‧‧‧Product portfolio analysis component

230‧‧‧產品組合過濾元件 230‧‧‧Product Combination Filter Element

240‧‧‧產品組合產製元件 240‧‧‧Product combination components

250‧‧‧產品組合回饋元件 250‧‧‧Product portfolio feedback component

第1圖 為本發明之系統架構圖;第2圖 為本發明之主要流程圖;第3圖 為本發明計算產品處理程序之流程圖;以及第4圖 為本發明產出推薦清單處理程序之流程圖。 1 is a system architecture diagram of the present invention; FIG. 2 is a main flowchart of the present invention; FIG. 3 is a flowchart of a processing product processing procedure of the present invention; and FIG. 4 is a processing recommendation list processing procedure of the present invention. flow chart.

請參閱第1圖,本發明之個人化產品與費用選購組合的產製方法及其系統,其系統主要包括一產品組合存取元件210、一產品組合分析元件220、一產品組合過濾元件230、一產品組合產製元件240及一產品組合回饋元件250,該產品組合存取元件210主要負責提取客戶使用紀錄與產品上架型錄等資訊,包含客戶訂閱某商品的時間、購買數量、購買商品組合以及客戶特徵與需求條件、產品上架時間、銷售金額、優惠項目、產品內容,該產品組合分析元件220主要負責分析產品間關聯度與商品銷售分析,其輸 入資料為由產品組合存取元件210取得,包含客戶訂閱某商品的時間、購買數量、購買商品組合、產品上架時間、銷售金額、優惠項目、產品內容,該產品組合過濾元件230主要負責處理依客戶需求進行篩選與過濾,其輸入資料為由產品組合存取元件210取得,包含客戶需求條件,該產品組合產製元件240主要負責將分析與過濾後的結果經過計算產製推薦清單,其輸入資料為由產品組合分析元件220與產品組合過濾元件230取得,包含產品間關聯度、商品銷售分析與依客戶需求進行篩選與過濾,而該產品組合回饋元件250主要負責收集客戶回饋資料以進行分析與利用,其輸入資料為由產品組合產製元件240取得,包含經過計算產製推薦清單。 Please refer to FIG. 1 , a production method and system for the personalized product and expense purchase combination of the present invention, the system mainly comprising a product combination access component 210 , a product combination analysis component 220 , and a product combination filter component 230 . a product combination production component 240 and a product combination feedback component 250. The product combination access component 210 is mainly responsible for extracting information such as customer usage records and product shelves, including the time, purchase quantity, and purchase price of the customer to subscribe to a certain product. Combination and customer characteristics and demand conditions, product shelf time, sales amount, preferential items, product content, the product portfolio analysis component 220 is mainly responsible for analyzing the correlation between products and commodity sales analysis, and losing The input data is obtained by the product combination access component 210, and includes the time when the customer subscribes to a certain product, the purchase quantity, the purchase product combination, the product shelf time, the sales amount, the preferential item, and the product content, and the product combination filter component 230 is mainly responsible for processing The customer needs to perform screening and filtering, and the input data is obtained by the product combination access component 210, and includes the customer demand condition. The product combination production component 240 is mainly responsible for calculating the analyzed and filtered results through the calculation production recommendation list, and inputting the input. The data is obtained by the product combination analysis component 220 and the product combination filter component 230, and includes product inter-related degree, product sales analysis, and screening and filtering according to customer requirements, and the product portfolio feedback component 250 is mainly responsible for collecting customer feedback data for analysis. And the input data is obtained by the product combination production component 240, and includes a calculated production recommendation list.

請參閱第2圖,本發明個人化產品與費用選購組合的產製方法,其主要之步驟包含:步驟一、提取紀錄110,包含提取客戶記錄,其負責收集客戶訂閱某商品的時間、購買數量、購買商品組合以及客戶特徵與需求條件;提取產品上架型錄,其負責記錄產品上架時間、銷售金額、優惠項目、產品內容;步驟二、計算產品組合120,其負責將產品與產品間關聯程度、產品與客戶間關聯程度權重化,並產出產品組合;以及步驟三、產出推薦清單130,其負責將產品組合數值化排序組合,產出產品推薦清單。 Referring to FIG. 2, the production method of the personalized product and the expense purchase combination of the present invention comprises the following steps: Step 1: Extracting the record 110, including extracting the customer record, which is responsible for collecting the time and purchase of the customer to subscribe to a certain product. Quantity, purchase product combination, customer characteristics and demand conditions; extract product catalogue, which is responsible for recording product shelf time, sales amount, preferential items, product content; Step 2, calculating product portfolio 120, which is responsible for linking products to products The degree, the degree of association between the product and the customer is weighted, and the product portfolio is produced; and the third step, the output recommendation list 130, is responsible for numerically sorting and combining the product combinations to produce a product recommendation list.

請參閱第3圖,本發明之個人化產品與費用選購組合的產製方法其中該步驟二之計算產品組合120,更包含以下步驟:步驟一、篩選產品組合121,透過計算並篩選產品項,找出支持度大於或等 於最小支持度的產品組合,支持度代表的是在資料庫中此規則的變數在同一筆紀錄出現的比率。如總交易數為1000萬筆,其中產品組合S1「通信時間100分鐘+無限上網」出現的次數為250萬筆,則其支持度為250萬/1000萬=0.25,大於最小支持度0.2,則納入下階段分析;產品組合S2「通信時間30分鐘+1G上網流量」出現的次數為50萬筆,則其支持度為50萬/1000萬=0.05,未大於最小支持度0.2,則不納入下階段分析;步驟二、計算產品組合分數122,其負責將由篩選產品組合121取得之產品組合S j ,1 j n,依各因子加權計算其總和分數,因子包含產品銷售熱門度、產品上架時間、客戶特徵/購買產品關係。產品組合S j 的銷售熱門度Support(S j )為(包含產品組合S j 的交易筆數/總交易筆數),如總交易筆數為十萬筆,其中含產品組合S 1的交易有五千筆,則Support(S 1)為0.05。產品組合S j 的上架時間因子OST(S j ),為標準化後的 上架時間(月),即,0 OST(S j )1,其中Max(i)為所 有產品上架時間的最大值(月),Min(i)為所有產品上架時間的最小值(月),x則為此項產品組合的上架時間(月)。因產品上架時間愈久,其熱門度理論上會較高,故需利用上架時間抵銷掉銷售熱門度因子的影響,以平衡舊商品與新商品被推薦的機會,因此,上架時間愈長之產品項,其上架時間因子的數值會愈小。如所有產品項上架時間的最大與最小值分別為60個月與2個月,產品組合S 1的上架時間為10個月,則OST(S 1)為(60-10)/(60-2)=0.86,產品組合S 3的上架時間為45個月,則OST(S 3)為(60-45)/(60-2)=0.26。客戶特徵/購買產品 關係之因子Relation(S j )為。如客戶特徵可為,性別為女性、年齡為24歲、職業為金融業,是將客戶資料列為N個客戶特徵C i ,1 i N,其中為第i個客戶特徵有v i 個值。而針對每個客戶特徵,與每個產品組合S j ,可根據過去的銷售紀錄得到客戶特徵關聯度,即在銷售紀錄中(有訂閱S j 的客戶數/所有同客戶特徵的客戶數),最後將客戶特徵關聯度加總成客戶特徵/購買產品關係之因子,如,也就是客戶特徵為「女性+20~29歲+金融業」之客戶與購買產品組合S 1之關係為0.76。最後,產品組合分數即為上述三項因子(熱門度、上架時間、客戶特徵與產品關聯度)加總所得,W(S j )=w1*Support(S j )+w2*OST(S j )+w3*Relation(S j )即因各因子所占比重有所不同,所以各自乘上一權重值w i ,1 i 3,此步驟其目的為找出此客戶的適性化產品,故客戶特徵與產品關聯度相對於其他因子顯得較為重要,因此將w3設為0.5;w1設為0.3;w2設為0.2。各因子的權重值可由之後回饋分析作調整以取得最佳化數值。此步驟之考慮因子不僅包括產品受歡迎之熱門程度,並考量產品上架時間較久使其熱門度通常較高,可能造成推薦產品組合時易忽略新上架之產品,因此本發明亦參考上架時間因子,以增加新上架產品被推薦的機會,藉此平衡產品銷售過於熱門或冷門的偏頗情況;以及步驟三、輸出產品組合排序123,據計算產品組合分數122步驟二計算出各產 品組合的分數,並取得產品組合之費用,再依據客戶需求條件或自行輸入之可接受最大費用進行過濾,過濾掉費用超出客戶預算之產品組合,最後依分數排序輸出產品組合清單,如圖五所示,輸出項目有:產品組合、排序、分數、費用。 Referring to FIG. 3, a production method of the personalized product and the expense purchase combination of the present invention, wherein the calculation product combination 120 of the second step further comprises the following steps: Step 1: screening the product combination 121, calculating and screening the product items. To find a product portfolio with a support greater than or equal to the minimum support, the support represents the ratio of the variables in this rule in the same record in the database. For example, if the total number of transactions is 10 million, and the number of occurrences of the product portfolio S 1 "communication time 100 minutes + unlimited Internet access" is 2.5 million, the support degree is 2.5 million / 10 million = 0.25, which is greater than the minimum support of 0.2. Then it is included in the next stage analysis; the number of occurrences of product portfolio S 2 "communication time 30 minutes + 1G Internet traffic" is 500,000, and its support is 500,000 / 10 million = 0.05, not greater than the minimum support of 0.2, then not Including the next stage analysis; Step 2, calculating the product combination score 122, which is responsible for the product combination S j , 1 obtained by the screening product combination 121 j n , the sum score is calculated according to the weight of each factor, and the factor includes product sales popularity, product shelf time, customer characteristics/purchase product relationship. (Transaction number / total number of transactions comprising the portfolio S J) Hot sales of the product of the combination of J S Support (S j), for a total of transactions such as a list of 100,000, wherein the product-containing composition has an S transactions Five thousand pens, then Support ( S 1 ) is 0.05. The shelf time factor OST ( S j ) of the product combination S j is the standardized shelf time (month), that is, ,0 OST ( S j ) 1, where Max ( i ) is the maximum time (month) for all product shelves, Min ( i ) is the minimum time (month) for all product shelves, and x is the shelf time (months) for this product combination. Because the longer the product is put on the shelf, its popularity will be higher in theory. Therefore, it is necessary to use the time to offset the impact of the sales popularity factor to balance the chances of the old product and the new product being recommended. Therefore, the longer the shelf time is. For product items, the value of the shelf time factor will be smaller. If the maximum and minimum time for all product items are 60 months and 2 months respectively, and the shelf time of product combination S 1 is 10 months, then OST ( S 1 ) is (60-10)/(60-2 ) = 0.86, the shelf time of product portfolio S 3 is 45 months, then OST ( S 3 ) is (60-45) / (60-2) = 0.26. The customer relationship/purchase product relationship factor Relation ( S j ) is . If the customer characteristics can be, gender For women, age 24 years old, professional For the financial industry, the customer information is listed as N customer characteristics C i ,1 i N , where There are v i values for the i- th customer feature. And for each customer feature , with each product combination S j , can get customer feature relevance based on past sales records , that is, in the sales record (the number of customers who subscribe to S j / all the same customer characteristics The number of customers), and finally add the customer feature relevance to the customer characteristics / purchase product relationship factor ,Such as That is, the relationship between the customer characteristics of "female + 20-29 years old + financial industry" and the purchase product combination S 1 is 0.76. Finally, the product portfolio score is the sum of the above three factors (popularity, shelf time, customer characteristics and product relevance), W ( S j )= w 1* Support ( S j )+ w 2* OST ( S j )+ w 3* Relation ( S j ), because each factor has a different proportion, so each is multiplied by a weight value w i ,1 i 3, the purpose of this step is to find out the customer's suitability product, so customer characteristics and product relevance are more important than other factors, so w 3 is set to 0.5; w 1 is set to 0.3; w 2 is set to 0.2 . The weight value of each factor can be adjusted by subsequent feedback analysis to obtain an optimized value. The consideration factor of this step includes not only the popularity of the product, but also the popularity of the product is usually too long, which may cause the popularity of the product to be missed. Therefore, the present invention also refers to the shelf time factor. To increase the chances of new shelves being recommended, thereby balancing the bias of product sales that are too popular or unpopular; and step three, output product mix ranking 123, according to the calculation of product portfolio score 122 step two to calculate the score of each product portfolio, And obtain the cost of the product portfolio, and then filter according to the customer's demand conditions or the maximum acceptable cost of self-input, filter out the product portfolio whose cost exceeds the customer's budget, and finally output the product portfolio list according to the score, as shown in Figure 5, the output project There are: product mix, sort, score, cost.

請參閱第4圖,本發明之個人化產品與費用選購組合的產製方法,其中步驟三之產出推薦清單130,更包含以下步驟: Please refer to FIG. 4, the production method of the personalized product and the expense purchase combination of the present invention, wherein the output recommendation list 130 of the third step further comprises the following steps:

步驟一、計算產品組合性價比131,該步驟在找出產品組合的性價比(CP值),將其定義為CP k (L,M)代表某個k業務每元可享服務量,其值範圍為CP k (L,M)(0,1],其中下界值不包含L,上界值包含M,而k 1~n。假設若定義k=1為行動通信,則CP 1(L,M)即為每元可通話時間介於L秒~M秒之間的性價比,而若定義k=2為數據通信,則CP 2(L,M)即為每元可使用頻寬介於L Mbps~M Mbps之間的性價比,而若定義k=3為頻道,則CP 3(L,M)即為每元可使用之頻道數介於L個~M個之間的性價比…等,以此類推。接著定義每個CP k (L,M),以k=1為行動通信為例,CP 1(0,10)=0.1、CP 1(10,20)=0.2、CP 1(20,30)=0.3、CP 1(30,40)=0.4、CP 1(40,60)=0.5、CP 1(60,80)=0.6、CP 1(80,100)=0.7、CP 1(100,120)=0.8、CP 1(120,200)=0.9、CP 1(200,∞)=1;以k=2為數據通信為例,CP 2(0,15)=0.1、CP 2(15,20)=0.2、CP 2(20,25)=0.3、CP 2(25,30)=0.4、CP 2(30,35)=0.5、CP 2(35,40)=0.6、CP 2(40,45)=0.7、CP 2(45,50)=0.8、CP 2(50,100)=0.9、CP 2(100,∞)=1…等,以此類推。故當產品組合可能為行動通信、數據通信與頻道…等的組合,則可求得各項CP k (L,M)其中k 1~n,但每種產品組合 的數量可能不相等,所以其n值會是產品組合的產品數量,最後在透過公式求得該產品組合的性價比值,結果定義為α; 步驟二、提取產品組合權重132,該步驟為提取產品組合的權重值,將其定義為WT k k 1~n,此部分k的定義同步驟一,即k=1為行動通信…等,以此類推,同理,其n值會是產品組合的產品數量。而WT k 值 為從[計算產品組合]120結果而來,故最後在透過公式求得該產品組合的權重值,結果定義為β; 步驟三、提取客戶回饋資料133,該步驟將求取客戶回饋資料產生基本集合體,其資料來源為經過多次推薦給客戶產品組合,其實際客戶所選購的產品組合,做為客戶回饋資料,這些曾經推薦給客戶的資料定義為FC i (α,β)其中i 1~m,其m值會是所有客戶實際選擇產品組合的數量。接著找出這些客戶回饋資料的基本集合體定義為ω,假定R(FC i ,ω)代表客戶回饋資料與基本集合體的關聯度,則所有客戶回饋資料FC i (α,β)到基本集合體ω關聯度總和為最大,即 為最大值,即代表客戶回饋資料的基本集合體ω;以及 步驟四、計算產品推薦清單134,該步驟最終在產出產品推薦清單,其將利用步驟三客戶回饋資料的基本集合體ω,以及步驟一計算產品組合性價比131與步驟二提取產品組合權重132,經[計算產品組合]120產品組合清單資料而取得αβ值,定義為F j (α,β)其中j 1~s,其s值會是[計算產品組合]120產出的組合清單的數量。則將F j (α,β) 這些產品組合資料與基本集合體ω做關聯比較,定義每個產品組合資料F j (α,β)到基本集合體ω的關聯度為R(F j ,ω)其中j 1~s。因此可以假定關聯度越大,即R(F j ,ω)值越大,表示越符合客戶實際選擇產品組合現況,來當成是目前最終產出推薦給客戶的產品組合推薦清單的排名。然而,同樣的客戶最終選擇的結果,將會改變步驟三的客戶回饋資料基本集合體ω的內容,則計算後的關聯差異也將之改變,故用以達成可回饋式產品推薦清單的方法。本發明之可回饋式產品推薦清單方法將推薦給客戶的產品組合中,其實際所選購的產品組合做為客戶回饋資料,此回饋資料包含產品組合之推薦排名與性價比的關係,推薦排名的因子包含熱門程度、上架時間與客戶特徵/購買產品關係,故能反應消費者對以上因素的考量,藉此找出更適合消費者的產品組合,增進推薦清單排序的準確度。 Step 1: Calculate the product cost performance ratio 131. This step is to find the cost performance ( CP value) of the product portfolio, and define it as CP k ( L , M ) to represent the service volume per unit of a certain k service. The value range is CP k ( L , M ) (0,1], where the lower bound value does not contain L and the upper bound value contains M , and k 1~ n . Assume that if k =1 is defined as mobile communication, CP 1 ( L , M ) is the price/performance ratio between L seconds and M seconds per call, and if k = 2 is defined as data communication, CP 2 ( L , M ) is the price/performance ratio of L Mbps to M Mbps per element, and if k = 3 is defined as the channel, CP 3 ( L , M ) is the channel that can be used per unit. The number is between L and M , etc., etc., and so on. Then define each CP k ( L , M ), taking k =1 as the mobile communication, CP 1 (0,10)=0.1, CP 1 (10,20)=0.2, CP 1 (20,30)= 0.3, CP 1 (30, 40) = 0.4, CP 1 (40, 60) = 0.5, CP 1 (60, 80) = 0.6, CP 1 (80, 100) = 0.7, CP 1 (100, 120) = 0.8, CP 1 (120,200)=0.9, CP 1 (200,∞)=1; take k =2 as data communication as an example, CP 2 (0,15)=0.1, CP 2 (15,20)=0.2, CP 2 (20 , 25) = 0.3, CP 2 (25, 30) = 0.4, CP 2 (30, 35) = 0.5, CP 2 (35, 40) = 0.6, CP 2 (40, 45) = 0.7, CP 2 (45 , 50) = 0.8, CP 2 (50, 100) = 0.9, CP 2 (100, ∞) = 1, etc., and so on. Therefore, when the combination product may be mobile communications, data communications and the like ... channel combinations can be obtained the CP k (L, M) where k 1~ n , but the number of each product combination may not be equal, so its n value will be the product quantity of the product portfolio, and finally through the formula The cost performance value of the product combination is obtained, and the result is defined as α ; Step 2, extracting the product combination weight 132, the step is to extract the weight value of the product combination, and define it as WT k and k 1~ n , the definition of this part k is the same as step one, that is, k =1 is the mobile communication, etc., and so on, the n value will be the product quantity of the product combination. And the WT k value comes from the [calculation product portfolio] 120 result, so the last pass through the formula The weight value of the product combination is obtained, and the result is defined as β ; Step 3: Extract customer feedback data 133, this step will obtain customer feedback data to generate a basic aggregate, and the data source is after multiple recommendation to customer product portfolio, The product portfolio purchased by the actual customer is used as customer feedback data. The data that has been recommended to the customer is defined as FC i ( α , β ) where i 1~ m , its m value will be the number of product combinations that all customers actually choose. Then find out that the basic aggregate of these customer feedback data is defined as ω , assuming that R ( FC i , ω ) represents the degree of association between the customer feedback data and the basic aggregate, then all customer feedback data FC i ( α , β ) to the basic set The sum of the body ω correlations is the largest, that is, The maximum value, which is the basic aggregate ω representing the customer feedback data; and the fourth step, the calculation product recommendation list 134, which is finally produced in the product recommendation list, which will utilize the basic aggregate ω of the customer feedback data in step 3, and Step 1 calculates the product combination cost performance 131 and step 2 extracts the product combination weight 132, and obtains the α and β values by the [computation product combination] 120 product combination list data, and defines it as F j ( α , β ) where j 1~ s , its s value will be the number of combination lists produced by [Calculate Product Portfolio] 120. Then F j (α, β) of these products in combination with the basic information comparison Correlative assembly [omega], is defined for each product composition data F j (α, β) to the base assembly [omega] is the correlation degree R (F j, ω ) where j 1~ s . Therefore, it can be assumed that the greater the degree of association, that is, the larger the value of R ( F j , ω ), the more consistent with the actual selection of the product portfolio of the customer, and the ranking of the product portfolio recommendation list that is currently recommended for the final output. However, the result of the final selection of the same customer will change the content of the basic aggregate ω of the customer feedback data in step three, and the calculated correlation difference will also change, so the method for retrieving the product recommendation list can be achieved. The retrievable product recommendation list method of the present invention will be recommended to the customer's product portfolio, and the actual purchased product combination is used as customer feedback data, and the feedback information includes the relationship between the recommended ranking of the product portfolio and the cost performance, and the recommended ranking The factor includes popularity, shelf time and customer characteristics/purchase product relationship, so it can reflect consumers' consideration of the above factors, thereby finding a product portfolio that is more suitable for consumers and improving the accuracy of recommendation list sorting.

由上所述,本發明之個人化產品與費用選購組合的產製方法,其主要係利用產品組合存取元件210提取客戶使用紀錄與產品上架型錄之資訊,再將客戶使用紀錄與產品上架型錄之資訊利用產品組合分析元件220進行產品間的關聯度與商品銷售分析,並以產品組合過濾元件230依據分析結果與客戶需求進行篩選找出支持度大於或等於最小支持度的產品組合,然後由產品組合產製元件240依據篩選出的產品組合其因子加權計算出其總和分數,並取得產品組合之費用,此時產品組合過濾元件230依據客戶需求條件或可接受最大費用,過濾掉費用超出客戶預算之產品組合,而產品組合產製元件240依據各產品組合之總和分數排序輸出產品組合清單,並 計算各產品組合的性價比及提取個產品組合的權重值,最後產品組合回饋元件250將多次提供給客戶的產品組合清單及客戶實際選購的產品組合作為客戶回饋資料,並提取依客戶回饋資料的基本集合體,再將基本集合體與每個產品組合資料做關聯比較,並依關聯度大小產生推薦清單。 As described above, the production method of the personalized product and the expense purchase combination of the present invention mainly utilizes the product combination access component 210 to extract the information of the customer use record and the product catalogue, and then the customer use record and the product. The information on the catalogue is analyzed by the product portfolio analysis component 220 for product correlation and merchandise sales analysis, and the product portfolio filter component 230 is selected according to the analysis result and the customer demand to find a product portfolio with a support degree greater than or equal to the minimum support degree. Then, the product combination component 240 calculates the sum score according to the factored weight of the selected product combination, and obtains the cost of the product combination. At this time, the product combination filter element 230 filters out according to the customer demand condition or the maximum acceptable fee. The product portfolio exceeds the customer's budget, and the product portfolio component 240 sorts the output product portfolio according to the sum score of each product portfolio, and Calculate the cost performance of each product combination and extract the weight value of each product combination. Finally, the product portfolio feedback component 250 will provide the customer's product portfolio list and the customer's actual product combination as the customer feedback data, and extract the customer feedback data. The basic aggregate, then the basic aggregate is compared with each product portfolio, and a recommendation list is generated according to the degree of relevance.

綜上所述,本案相較習知產品組合推薦方法及系統,更具有以下之特點與功效: In summary, this case has the following features and functions compared to the recommended product combination recommendation method and system:

1.本發明之產品組合回饋方式將推薦給客戶的產品組合中,其實際所選購的產品組合做為客戶回饋資料,此回饋資料包含推薦排名與性價比的關係,能反應消費者對此兩因素的考量,並找出更適合消費者之產品組合。 1. The product combination feedback method of the present invention will be recommended to the customer's product portfolio, and the actual purchased product combination is used as customer feedback data. The feedback information includes the relationship between the recommended ranking and the cost performance, and can reflect the consumer's Factor considerations and find a product portfolio that is more suitable for consumers.

2.本發明於產品的推薦之外,再考量性價比關係,將推薦產品性價比納入考量,並綜合分析產品推薦結果與性價比的關係,以達到可推薦給客戶適合且超值的產品。 2. In addition to the recommendation of the product, the invention considers the cost-effective relationship, takes the recommended product cost ratio into consideration, and comprehensively analyzes the relationship between the product recommendation result and the cost performance, so as to achieve a product that can be recommended to the customer and is worthy.

3.本發明考量依上架時間的不同,可能有上架時間較早而有較多人有印象,而造成衡量新上架產品的熱門程度受到影響,故將上架時間納入考量,以降低新上架產品較少人知曉而造成的影響。 3. The consideration of the present invention may vary depending on the shelf time. It may have an early shelf time and more people have an impression. As a result, the popularity of the new products is affected. Therefore, the time of the shelves is taken into consideration to reduce the new shelves. The impact of little people knowing.

Claims (14)

一種個人化產品與費用選購組合的產製方法,其主要步驟包括:步驟一、利用產品組合存取元件提取客戶使用紀錄與產品上架型錄之資訊;步驟二、將客戶使用紀錄與產品上架型錄之資訊利用產品組合分析元件進行產品間的關聯度與商品銷售分析;步驟三、產品組合過濾元件依據分析結果與客戶需求進行篩選找出支持度大於或等於最小支持度的產品組合;步驟四、產品組合產製元件依據篩選出的產品組合其因子加權計算出其總和分數,並取得產品組合之費用;步驟五、產品組合過濾元件依據客戶需求條件或可接受最大費用,過濾掉費用超出客戶預算之產品組合;步驟五、產品組合產製元件依據各產品組合之總和分數排序輸出產品組合清單,並計算各產品組合的性價比及提取個產品組合的權重值;步驟六、產品組合回饋元件將多次提供給客戶的產品組合清單及客戶實際選購的產品組合作為客戶回饋資料,並提取依客戶回饋資料的基本集合體;步驟七、產品組合回饋元件將基本集合體與與每個產品組合資料做關聯比較,並依關聯度大小產生推薦清單。 A production method of a personalized product and a cost purchase combination, the main steps include: Step 1: Using the product combination access component to extract customer usage records and product listing information; Step 2, using customer usage records and product shelves The catalogue information uses the product portfolio analysis component to analyze the correlation between the products and the merchandise sales. Step 3: The product portfolio filter component selects the product portfolio with the support degree greater than or equal to the minimum support level according to the analysis result and the customer demand; 4. The product combination production component calculates the sum score according to the factor of the selected product combination and obtains the cost of the product combination; Step 5: The product combination filter component filters out the cost according to the customer demand condition or the maximum acceptable cost. Product portfolio of customer budget; Step 5: Product component production component sorts the product portfolio list according to the sum score of each product portfolio, and calculates the cost performance of each product portfolio and extracts the weight value of each product combination; Step 6: Product portfolio feedback component Products that will be delivered to customers multiple times The list and the product combination actually purchased by the customer are used as the customer feedback data, and the basic collection according to the customer feedback data is extracted; step 7, the product combination feedback component compares the basic assembly with each product combination data, and The degree of association produces a list of recommendations. 如請求項1所述之個人化產品與費用選購組合的產製方法,其中該客戶使用紀錄與產品上架型錄之資訊包括客戶訂閱某商品之時間、購買數 量、購買商品組合、產品上架時間、銷售金額、優惠項目及產品內容。 The production method of the personalized product and the fee purchase combination described in claim 1, wherein the customer usage record and the product listing information include the time when the customer subscribes to a certain product, and the number of purchases. Quantity, purchase product combination, product shelf time, sales amount, preferential items and product content. 如請求項1所述之個人化產品與費用選購組合的產製方法,其中該支持度係指在總交易數中同一筆交易出現的比率。 The production method of the personalized product and expense purchase combination described in claim 1, wherein the support ratio refers to a ratio of occurrence of the same transaction in the total number of transactions. 如請求項1所述之個人化產品與費用選購組合的產製方法,其中該產品組合之因子包括產品銷售熱門度、產品上架時間、客戶特徵及購買產品關係。 The production method of the personalized product and expense purchase combination described in claim 1, wherein the product combination factor includes product sales popularity, product shelf time, customer characteristics, and purchase product relationship. 如請求項1所述之個人化產品與費用選購組合的產製方法,其中該基本集合體為客戶回饋資料中關聯度總和最大的集合體。 The production method of the personalized product and the fee purchase combination according to claim 1, wherein the basic aggregate is the aggregate of the sum of the correlations in the customer feedback data. 如請求項1所述之個人化產品與費用選購組合的產製方法,其中該產品組合清單包括產品組合、排序、分數及費用。 The production method of the personalized product and expense purchase combination according to claim 1, wherein the product combination list includes a product combination, a ranking, a score, and a fee. 如請求項1所述之個人化產品與費用選購組合的產製方法,其中該產品組合回饋元件係依據該產品組合之基本集合體、性價比及權重值將產品組合資料定義為F j (α,β)後,與基本集合體做關聯比較。 The production method of the personalized product and expense purchase combination according to claim 1, wherein the product combination feedback component defines the product portfolio data as F j according to the basic aggregate, the price/performance ratio and the weight value of the product combination. After β , it is compared with the basic aggregate. 一種個人化產品與費用選購組合的產製系統,其主要包括:一產品組合存取元件,該產品組合存取元件係用以提取客戶使用紀錄與產品上架型錄之資訊;一產品組合分析元件,該產品組合分析元件係依據產品組合存取元件所提取之資訊,進行產品間關聯度及商品銷售的分析;一產品組合過濾元件,該產品組合過濾元件係將產品組合分析元件所分析過之資訊,依據客戶需求進行篩選與過濾,找出支持度大於或等於最小支持度的產品組合,並依據客戶需求或可接受最大費用,過濾掉費用超出客戶預算之產品組合; 一產品組合產製元件,該產品組合產製元件係將產品組合過濾元件篩選與過濾後之產品組合,依據因子加權計算之總和分數輸出產品組合清單,並計算產品組合清單中各產品組合之性價比及提取權重值;一產品組合回饋元件,該產品組合回饋元件係將產品組合清單及客戶實際選購的產品組合作為客戶回饋資料,並提取依客戶回饋資料的基本集合體,並將基本集合體與與每個產品組合資料做關聯比較,然後依關聯度大小產生推薦清單。 A production system for personal product and expense purchase combination, which mainly comprises: a product combination access component, which is used for extracting customer usage records and product listing information; a product portfolio analysis Component, the product combination analysis component is based on the information extracted by the product combination access component, and analyzes the correlation between products and the sales of the product; a product combination filter component, which is analyzed by the product combination analysis component The information is filtered and filtered according to customer needs, and the product portfolio with support greater than or equal to the minimum support is found, and the product portfolio whose cost exceeds the customer's budget is filtered according to the customer's demand or the maximum acceptable fee; A product combination production component, the product combination component is a product combination of filtering and filtering the product combination filter component, outputting a product combination list according to the factor weighted calculation total score, and calculating the cost performance of each product combination in the product combination list. And extracting the weight value; a product combination feedback component, the product combination feedback component is a product combination list and a product combination actually purchased by the customer as customer feedback data, and extracting a basic aggregate according to the customer feedback data, and the basic assembly body Compare with each product portfolio and then generate a recommendation list based on the degree of relevance. 如請求項8所述之個人化產品與費用選購組合的產製系統,其中該產品組合回饋元件係依據該產品組合之基本集合體、性價比及權重值將產品組合資料定義為F j (α,β)後,與基本集合體做關聯比較。 The production system of the personalized product and expense purchase combination according to claim 8, wherein the product combination feedback component defines the product portfolio data as F j according to the basic aggregate, the price/performance ratio and the weight value of the product combination. After β , it is compared with the basic aggregate. 如請求項8所述之個人化產品與費用選購組合的產製系統,其中該客戶使用紀錄與產品上架型錄之資訊包括客戶訂閱某商品之時間、購買數量、購買商品組合、產品上架時間、銷售金額、優惠項目及產品內容。 The production system of the personalized product and the expense purchase combination described in claim 8, wherein the customer usage record and the product catalogue information include the time when the customer subscribes to a certain product, the quantity purchased, the product combination purchased, and the product shelf time. , sales amount, preferential items and product content. 如請求項8所述之個人化產品與費用選購組合的產製系統,其中該支持度係指在總交易數中同一筆交易出現的比率。 The production system of the personalized product and expense purchase combination as claimed in claim 8, wherein the support ratio is the ratio of the same transaction occurring in the total number of transactions. 如請求項8所述之個人化產品與費用選購組合的產製系統,其中該產品組合之因子包括產品銷售熱門度、產品上架時間、客戶特徵及購買產品關係。 The production system of the personalized product and expense purchase combination according to claim 8, wherein the product combination factor includes product sales popularity, product shelf time, customer characteristics, and purchase product relationship. 如請求項8所述之個人化產品與費用選購組合的產製系統,其中該基本集合體為客戶回饋資料中關聯度總和最大的集合體。 The production system of the personalized product and the expense purchase combination according to claim 8, wherein the basic aggregate is the aggregate of the sum of the associations in the customer feedback data. 如請求項8所述之個人化產品與費用選購組合的產製系統,其中該產品組合清單包括產品組合、排序、分數及費用。 The production system of the personalized product and expense purchase combination of claim 8, wherein the product portfolio list includes product combinations, rankings, scores, and fees.
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