TWI659378B - Online sales management system and its operation method - Google Patents

Abstract

An online sales management system includes a database and a setting module. After entering data in the setting module, at least personal data is formed. An experience unit is connected to a scheduling display interface to quickly find the personal data storage. Customer data, and the setting module will arrange the course experience; a detection module, the detection module is set to actively detect the refund of the personal data in the personal data storage area of the database linked to the mobile The transfer unit, or the transfer unit of the setting module manually selects specific personal data to be transferred to the case storage area of the database, which can effectively solve the multiple purposes of the waiter caused by repeated marketing and other problems.

Description

Online sales management system and its operation method

The invention relates to an online system, in particular to an online course sales management system and an operation method thereof.

With the popularization of computer use and the development of information, the exchange of various cultural, industrial and commercial activities, and academics has become increasingly international. Most people rely on dense information or the Internet to achieve exchanges. Therefore, under the trend of internationalization and global communication, the relationship between most business activities and online network devices is becoming more and more inseparable, effectively promoting the circulation of economy and commerce.

Press, in recent years, online sales have been used to provide education sales staff to log in to perform basic transaction settings and reconfirmation of course content. However, the conventional device is set up by education marketing staff to log in to the device and set up customers who want to track or contact for education marketing. Personnel conduct online communication with customers to promote products or services; or send customers to the network for sending courses and reconfirmation, and then send them to the corresponding student account.

However, due to the actual use of the above-mentioned traditional devices, they can only perform actions such as customer contact list records and simple classification of customer lists, and cannot be based on necessary selections related to customization in educational institutions. For example, the customer list has been connected through different services. Repeated marketing links between promoters can easily cause unnecessary psychological pressure and life distress for customers. Therefore, it is easy to increase the company's concerns about customer complaints and poor wind ratings. It has troubled relevant users for a long time, and it is necessary to improve it. In view of this, the inventor has many years of research and development and design experience in related fields. After detailed design and careful evaluation, the objective of the present invention is indeed a practical one.

An object of the present invention is to provide an online sales management system and an operation method thereof, which use modules that combine different functions to provide service personnel to connect a setting module and an experience unit to extract a predetermined personal data storage area in a database. Personal data to simplify the process and process of trial reading; and the setting module is connected to a detection module and a personal data storage area in the database, and a list integration module connected to the personal data storage area. The service personnel can detect the personal data in the preset conditions of the detection module. After setting the predetermined conditions, the personal data will be sent to one of the database's case storage areas for sealing, to avoid repeated marketing to customers and cause confusion to the parties. In addition, the setting module is connected to the personal data storage area and a ratio division component in a performance statistics unit, so as to achieve the purpose of dividing a specific order performance ratio to different service personnel; further, the service personnel The setting module can help students create personal information for them, and link a course selection module according to personal preferences or sex Select a combination of order courses; connect a setting module and an online transaction module from a history review unit to retrieve the consumption records of specific students; finally, a setting module can be linked to the setting module to enable all orders Or review the performance distribution ratio in the order and other functions.

Regarding the technology, method, means and effects adopted by the present invention, a preferred embodiment will be described in detail with reference to the drawings and figures in the following, so that your reviewers can have a more detailed understanding of the present invention, Those skilled in the art can implement it based on what is described below only to explain the preferred embodiment and not to limit the scope of the present invention. Therefore, any form of alteration or modification is based on the creative spirit of the present invention. All belong to the scope of the present invention.

10‧‧‧Server

101‧‧‧Database

1011‧‧‧Personal data storage area

1012‧‧‧Closed storage area

102‧‧‧setting module

1021‧‧‧ Transfer Unit

1022‧‧‧ Creation Unit

103‧‧‧Experience Unit

104‧‧‧ Schedule display interface

105‧‧‧ Detection Module

1051‧‧‧Data Archive Unit

106‧‧‧Order Allocation Unit

107‧‧‧ Performance Statistics Unit

1071‧‧‧ Proportional split element

108‧‧‧History Access Unit

109‧‧‧Service scheduling unit

20‧‧‧Course selection module

30‧‧‧ Audit Module

40‧‧‧Online Trading Module

50‧‧‧List Integration Module

S1‧‧‧Data Setting Procedure

S11‧‧‧list integration steps

S2‧‧‧ Detection steps

S3‧‧‧ Migration steps

S4‧‧‧Manual transfer steps

S5‧‧‧Experience arrangement steps

S51‧‧‧Course selection steps

S52‧‧‧review steps

S53‧‧‧History Review Steps

S6‧‧‧Order Allocation Procedure

S7‧‧‧ Performance Statistics Steps

Figure 1: Block diagram of the system architecture of the present invention.

FIG. 2 is a schematic flow chart of a system operation method of the present invention.

Certain terms are used in the description and the scope of subsequent patent applications to refer to specific elements. Those of ordinary skill in the art should understand that manufacturers may use different names to refer to the same components. The scope of this specification and subsequent patent applications does not take the difference in names as a way to distinguish components, but rather uses the differences in functions of components as a basis for differences. "Inclusion" mentioned throughout the specification and subsequent claims is an open-ended term and should be interpreted as "including but not limited to." In addition, "links", "links" and "connections" include any direct or indirect means.

Please refer to FIG. 1 as shown below. The present invention provides an online sales management system that operates on a server 10 that is connected to a network and includes: a database 101 with a person in it. A data storage area 1011 and a case storage area 1012; and a setting module 102, which includes a transfer unit 1021 and a creation unit 1022, and the creation unit 1022 forms personal data after inputting data, and The data is linked to the transfer unit 1021 and transmitted to the personal data storage area 1011 of the database 101; an experience unit 103 is connected to the creation unit 1022, the transfer unit 1021, and the database 101 Personal data storage area 1011 and a schedule display interface 104. The schedule display interface 104 can quickly find the personal data of the students in the personal data storage area 1011, and the setting module 102 is connected to the experience unit 103 to arrange courses. Experience; a detection module 105, a data storage unit 1051 is set in the detection module 105, and the data storage unit 1051 is connected The setting module 102 and the case storage area 1012 of the database 101, and the detection module 105 can at least actively detect all personal data refunded in the personal data storage area 1011 of the database 101, and at the same time the The detection module 105 is connected to the transfer unit 1021, and selects specific personal data to be transferred to the case storage area 1012 of the database 101, or the transfer unit 1021 of the setting module 102 manually selects specific personal data Transfer to the case storage area 1012 of the database 101.

Among them, the personal data storage area 1011 in the database 101 is further connected to a list integration module 50, which provides data content including collecting questionnaires, holding activities, network links or predetermined statistics. The data content of specific statistical forms, such as data statistics, age statistics, or consumption statistics, are used to cross-check with the personal data in personal data storage area 1011. Using data and personal data integration can provide more accurate personal data content and effectively avoid Repeat marketing activities and improve management convenience.

Thereby, the service personnel can connect the setting module 102 of the server 10 to the experience unit 103 through the network, so as to directly conduct the process of arranging the students for trial reading and connect to display in the schedule display interface 104, or substitute The trainee will arrange a trial course after the account creation; and the detection module 105 will automatically link and detect all the personal data in the personal data storage area 1011 of the database 101, and transfer the personal data of the specific student to the Sealing in the case storage area 1012, not only can quickly select specific students to reduce the trial reading process, but also can effectively avoid the repeated marketing of the same or have been rejected students; moreover, service personnel can also The detection module 105 detects personal data by preset conditions. When the personal data meets the situation of refunds, major customer complaints, etc., the personal data is transferred to the closed storage area 1012 of the database 101 for sealing. Can avoid repeated marketing behaviors for customers, and reduce Various probabilities, and enhance the overall corporate image.

In this embodiment, the setting module 102 is further connected to an order allocation unit 106. The order allocation unit 106 connects all the personal data in the personal data storage area 1011, and the personal data is allocated by the detection module 105 after automatic detection. After a certain period of time is given to the service personnel, the order distribution unit 106 automatically redistributes personal data. Through the redistribution of the personal data, the service personnel can contact and serve different students, thereby integrating the relevant problem information of each student.

In this embodiment, the setting module 102 is further connected to a performance statistics unit 107. The performance statistics unit 107 is provided with a proportional division element 1071, and the proportional division element 1071 is used to automatically or manually allocate the proportion of specific order performance.

In this embodiment, a course selection module 20 is further included, and the course selection module 20 is connected to the setting module 102, so that the course selection module 20 can be used to match various courses to form a customized order; an audit Module 30, the audit module 30 is connected to the setting module 102 and the detection module 105, so that the audit module 30 can perform order approval for specific requirements; and a history review unit 108, the history review unit 108 At the same time, the review module 30, the performance statistics unit 107, and an online transaction module 40 are connected. After the online transaction module 40 can conduct the course purchase process, the history review unit 108 can perform all consumption records or orders. Quick query of status.

In addition, please refer to Figures 1 and 2 for at least one service person to log in to provide sales and provide trial reading. The operation method of the online sales management system includes the following steps: a data setting step S1, which is performed by the students themselves After the selection or service personnel fill in the form to form personal data, after the data setting step S1, a list integration step S11 can be performed. The list integration module 50 provides collection of questionnaires, holding activities, network links or The data content in the predetermined statistical form is integrated with the personal data in the personal data storage area 1011; a detection step S2, The detection module 105 is connected to detect the account information information in all personal data of the personal data storage area 1011; a transfer step S3, when the personal data of the detected trainee includes a refund or a major customer complaint, the transfer The transfer unit 1021 automatically transmits the data to the case storage area 1012 through the data storage unit 1051; a manual transfer step S4, the service personnel selects the personal data storage area through the transfer unit 1021 link of the setting module 102 After the specific personal data of 1011, manually transfer the specific personal data to the case storage area 1012 of the database 101; an experience arrangement step S5, when the student's personal data does not meet the requirements including refund or major customer complaint, the service staff The setting module 102 is connected to the experience unit 103 for operation trial reading settings to provide students with a learning experience after connecting to the server 10.

In this way, the service personnel can efficiently perform the trial arrangement step S5 to arrange the students to read the trial and display it on the schedule display interface 104, and can also perform the data setting step S1 to assist the students to create the account data content, and the investigation The testing module 105 automatically performs detection step S2 to filter the data in the personal data storage area 1011 of the database 101 that has been created for a certain period of time, and performs the transfer step S3 to transfer the student account and data to the database 101. The case storage area is sealed in 1012; or after the student has refused to the service staff, the service staff can independently select a specific student account and data to perform the manual transfer step S4, and then transfer the student account and data to the data The closed storage area 1012 of the library 101 is sealed.

The present invention further includes an order allocation step S6. When the consumer determines the consumption behavior after the experience arrangement step S5, an order is generated, and an administrator uses the order allocation unit 106 to link the personal data storage area 1011. Personal data is automatically detected by the detection module 105 and allocated to service personnel. After a certain period of time, the order allocation unit 106 automatically connects all personal data for redistribution, thereby allowing service personnel to re-contact and serve different services. Consumers, to integrate information about relevant issues among consumers, and give back to managers accurately and centrally Problem information.

Wherein, the present invention further includes a performance statistics step S7. After the order allocation step S6, the manager uses the performance statistics unit 107 to connect to the setting module 102, and the performance statistics unit 107 includes a proportional division element 1071. By means of the proportion division element 1071, the proportion of the performance of a specific order can be allocated to service personnel in an automatic or manual manner.

Wherein, the present invention further includes a course selection step S51. During the experience arrangement step S5, the service staff uses the course selection module 20 to connect to the setting module 102, so that the course selection module 20 can perform various courses. Matching to form a customized order; an review step S52, the review module 30 can review the customized order, and the consumer can complete the order after agreeing; and a history review step S53, the student or service After the personnel can connect to the online transaction module 40 for course purchase, the history checking unit 108 can be used to quickly query all consumption records or order statuses.

To sum up, the present invention has the above-mentioned numerous effects and practical values at the same time, and can effectively improve the overall economic benefits. Therefore, the following is only for explaining the preferred embodiments and not for limiting the scope of the present invention. Based on the creative spirit of the present invention, any form of alteration or modification of the creative work of the present invention belongs to the scope of the present invention, and the same or similar products have not been publicly used in the same field technology, and should be consistent with the invention. The essential elements of the patent are to be filed in accordance with the law, and please grant a patent for this invention.

Claims (10)

An online sales management system includes: a database, which includes a personal data storage area and a case storage area; a setting module, which includes a transfer unit and a creation unit, and the creation unit After entering the data, form personal data, and link the personal data to the transfer unit to the personal data storage area of the database; an experience unit, the experience unit is connected to the creation unit, the transfer unit, and the database The personal data storage area and a schedule display interface, the schedule display interface can quickly find the personal data of the personal data storage area, and the setting module connects the experience unit to arrange the course experience; a list integration mode Group, which is linked to the personal data storage area in the database, and provides data content including collecting questionnaires, holding events, network links or predetermined statistical forms, and integrating with the personal data of the personal data storage area; Module, the detection module is provided with a data storage unit, and the data storage unit is connected to the setting module and the case storage of the database And the detection module can at least proactively detect all personal data refunded in the personal data storage area of the database, and the detection module is connected to the transfer unit to select a specific personal data transfer Go to the case storage area of the database, or manually select specific personal data to be transferred to the case storage area of the database by the transfer unit of the setting module. The online sales management system according to claim 1, wherein the setting module is connected to an order allocation unit, and the order allocation unit is connected to all personal data in the personal data storage area, and the detection module automatically detects all personal data Assigned to service personnel. After a certain period of time, the order distribution unit automatically connects personal data for re-distribution. The online sales management system according to claim 1, wherein the setting module is connected to a performance statistics unit, and a ratio division element is set in the performance statistics unit, and the ratio division element is used for automatic or manual allocation of the ratio of specific order performance. The online sales management system as described in claim 3, further includes: a course selection module, which is connected to the setting module, so that the course selection module can be customized for various courses. Order: an auditing module, which is connected to the setting module and the detection module, so that the auditing module can conduct order approval for specific requirements; and a history review unit, which is simultaneously connected to the The review module, the performance statistics unit, and an online transaction module. After the online transaction module can purchase courses, the history review unit can quickly query all consumption records or order statuses. An operating method applied to the online sales management system described in claim 1, with at least one service person logged in to provide sales and provide trial reading. The operating method of the online sales management system includes the following steps: a data setting step, which is performed by students After selecting or filling in by the service personnel to form personal data; a detection step, the detection module link detects the account data information in all personal data of the personal data storage area; a transfer step, when the detection When the testee ’s personal data includes eligible refunds or major customer complaints, the transfer unit automatically sends the data to the case storage area through the data storage unit; a manual transfer step is performed by service personnel through the setting module. The transfer unit link selects specific personal data in the personal data storage area, and then manually transmits the specific personal data to the case storage area of the database; an experience arrangement step, when the student's personal data does not meet the requirements including refund or major In the case of a customer complaint, the service personnel will connect the experience unit with the setting module to conduct trial trial settings to provide students with links. After the learning experience. The operation method of the online sales management system as described in claim 5, further including: an order allocation step, when the consumer determines the consumption behavior after the experience arrangement step, an order is generated, and a manager uses the order The allocation unit is connected to the personal data in the personal data storage area, and the personal data is automatically detected by the detection module and allocated to service personnel. After a certain period of time, the order allocation unit automatically connects all personal data for redistribution. The operation method of the online sales management system according to claim 6, further comprising: a performance statistics step. After the order allocation step, the manager uses the performance statistics unit to connect to the setting module, and the performance statistics unit Built-in a proportional division component to provide a specific order performance ratio automatic or manual allocation. The operation method of the online sales management system as described in claim 5, further including: a list integration step, after the data setting step, provided by the list integration module, including collecting questionnaires, holding events, The data content in the form of link link or predetermined statistics is integrated with the personal data in the personal data storage area. An operating method applied to the online sales management system described in claim 4, which is logged in by at least one service person to conduct sales and provide trial reading. The operating method of the online sales management system includes the following steps: a data setting step, which is performed by students After selecting or filling in by the service personnel to form personal data; a detection step, the detection module link detects the account data information in all personal data of the personal data storage area; a transfer step, when the detection When the testee ’s personal data includes eligible refunds or major customer complaints, the transfer unit automatically sends the data to the case storage area through the data storage unit; a manual transfer step is performed by service personnel through the setting module. The transfer unit link selects specific personal data in the personal data storage area, and then manually transmits the specific personal data to the case storage area of the database; an experience arrangement step, when the student's personal data does not meet the requirements including refund or major In the case of a customer complaint, the service personnel will connect the experience unit with the setting module to conduct trial trial settings to provide students with links. After the learning experience. For example, the operation method of the online sales management system described in item 9 further includes: a course selection step. During the experience arrangement step, the service staff uses the course selection module to link the setting module to make the course selection module. Group to carry out various course matching to form a customized order; an auditing step, the auditing module can audit the customized order, and the consumer can complete the order after agreeing; and a history review step, Students or service personnel can connect to an online trading module for course purchases, and use the history review unit to quickly query all consumption records or order statuses.