TW201931258A - Online sales management system and operation method thereof that allows a user to experience in advance without being repeatedly marketed - Google Patents

Abstract

An online sales management system includes a database and a setting module, wherein data is inputted into the setting module to form at least one personal data; an experience unit to which a scheduling display interface is connected to quickly search customer data in a personal data storage area, and allows the setting module to schedule experience of a course ; a detection module in which the personal data of refund in the personal data storage area for detecting the database is linked to the transfer unit, or the transfer unit of the setting module manually selects a specific personal data and transfers to the closed storage area of the database, which can effectively solve the problem of the repeated marketing by a salesman that causes troubles to concerned parties.

Description

Online sales management system and its operation method

The invention relates to an online system, in particular to an online course sales management system and a method for operating the same.

With the popularization of computer use and the development of information, the exchanges of various cultures, business activities and academics are becoming more and more international. Most people rely on intensive information or networks to reach exchanges. Therefore, under the trend of internationalization and global communication, the relationship between most commercial activities and online network devices is increasingly inseparable, and the economic and commercial circulation is promoted efficiently.

In recent years, online service providers have been used to provide education sales personnel to conduct basic transaction setup and re-confirmation of course content after login. However, the device is set up by an education marketing staff to set up a customer to be tracked or linked to make education marketing. The person and the customer conduct online communication to promote the product or service; or send the network link to the customer to send the course and then confirm it, and send it to the corresponding student account.

However, due to the actual use of the above-mentioned conventional device, only the customer connection list record and the simple classification of the customer list can be performed, and the necessary selections according to the customization of the educational institution cannot be performed, for example, the customer list is connected, and the service is different. Repeat marketing links between extension staff can easily cause unnecessary psychological stress and life problems for customers. Therefore, it is easy to increase the company’s concerns about customer complaints and poor appraisal. It has long plagued relevant users and it is necessary to improve them. In view of this, the inventor has been engaged in research and development and design experience in related fields for many years. The goal, detailed design and prudent evaluation, will ultimately lead to a practical invention.

The object of the present invention is to provide an online sales management system and a method for operating the same, which utilizes a module combining different functions to provide a service module to connect a setting module and an experience unit to extract a database in a personal data storage area. Personal data to simplify the trial process and process; the setting module is linked to a detection module and a personal data storage area in the database and a list integration module with the personal data storage area. The service personnel can detect the personal data of the detection module by setting conditions, and after setting the predetermined conditions, the personal data is transmitted to the closed storage area of the database for storage, so as to avoid the problem of repeated marketing for the customer. In addition, the setting module is coupled to the personal data storage area and a proportional component in a performance statistics unit, thereby achieving the purpose of dividing the specific order performance ratio into different service personnel; further, the service personnel The setting module can assist the students to create personal data on their behalf, and link a course selection module according to personal preference or sex. Performing an order selection combination; a historical review unit is connected to the setting module and an online trading module to provide a search record for a specific student; finally, the setting module can be linked by an auditing module, and all orders can be placed. Or a number of functions such as reviewing the proportion of performance distribution within the order.

The techniques, methods, means and functions of the present invention will be described in detail with reference to the drawings and drawings, and will enable the reviewers to have a more detailed understanding of the present invention and Those skilled in the art can implement the present invention. The following description is only for the purpose of explaining the preferred embodiments and is not intended to limit the scope of the present invention. All are within the scope of the invention intended to be protected.

10‧‧‧Server

101‧‧‧Database

1011‧‧‧Profile storage area

1012‧‧‧Closed storage area

102‧‧‧Setting module

1021‧‧‧Transfer unit

1022‧‧‧Creating unit

103‧‧‧Experience unit

104‧‧‧ Schedule display interface

105‧‧‧Detection module

1051‧‧‧data storage unit

106‧‧‧Order allocation unit

107‧‧‧ Performance Statistics Unit

1071‧‧‧Proportional split component

108‧‧‧Historical access unit

109‧‧‧Service scheduling unit

20‧‧‧Course Selection Module

30‧‧‧Audit module

40‧‧‧Online Trading Module

50‧‧‧List integration module

S1‧‧‧ data setting steps

S11‧‧‧ list integration steps

S2‧‧‧Detection steps

S3‧‧‧Transfer steps

S4‧‧‧Manual transfer step

S5‧‧‧Experience Arrangement Steps

S51‧‧‧ course selection steps

S52‧‧‧ review steps

S53‧‧‧Historical review steps

S6‧‧‧ order allocation steps

S7‧‧‧ performance statistics steps

Figure 1: Schematic diagram of the system architecture of the present invention.

Figure 2 is a flow chart showing the operation of the system of the present invention.

Certain terms are used throughout the description and following claims to refer to particular elements. It should be understood by those skilled in the art that the manufacturer may use different nouns to refer to the same component. The scope of this specification and the subsequent patent application do not use the difference of the names as the means for distinguishing the elements, but the differences in the functions of the elements as the basis for the distinction. The term "comprising" as used throughout the specification and subsequent claims is an open term and should be interpreted as "including but not limited to". In addition, "link", "link" and "connection" are any direct or indirect means.

Please refer to FIG. 1 . The present invention provides an online sales management system, which operates on a server 10 . The server 10 is connected to a network and includes: a database 101 having a person in the database 101 . a data storage area 1011 and a settlement storage area 1012; and a setting module 102, wherein the setting module 102 is provided with a transfer unit 1021 and a creation unit 1022, and the creation unit 1022 inputs the data to form a personal data, and the individual The data is linked to the transfer unit 1021 and transmitted to the personal data storage area 1011 of the database 101. An experience unit 103 is connected to the creation unit 1022, the transfer unit 1021 and the database 101. The personal data storage area 1011 and a scheduling display interface 104, the scheduling display interface 104 can quickly find the personal data of the student of the personal data storage area 1011, and the setting module 102 connects the experience unit 103 to arrange the course. The detection module 105 is provided with a data storage unit 1051, and the data storage unit 1051 is connected. The setting module 102 and the settlement storage area 1012 of the database 101, and the detection module 105 can at least actively detect all personal data in the personal data storage area 1011 of the database 101, and The detecting module 105 is connected to the transfer unit 1021, and selects a specific personal data to be transferred to the settlement storage area 1012 of the database 101, or manually selects a specific personal data by the transfer unit 1021 of the setting module 102. The transfer to the settlement storage area 1012 of the database 101 is performed.

The personal data storage area 1011 in the database 101 is further connected to a list integration module 50, and the list integration module 50 provides information content including collecting questionnaires, holding events, network links or predetermined statistical forms. The content of the specific statistical forms such as statistics, age statistics or consumer statistics, so as to align with the personal data of the personal data storage area 1011, and the integration of data and personal data can provide more accurate personal data content, effectively avoiding Repeat marketing behavior and improve management convenience.

In this way, the service personnel can connect the setting module 102 of the server 10 to the experience unit 103 through the network to directly arrange the process of the student trial reading and connect the display to the scheduling display interface 104, or After the student creates the account, the course is scheduled to be read; and the detection module 105 automatically detects all the personal data in the personal data storage area 1011 of the database 101, and transfers the personal data of the specific student to the The storage in the settlement storage area 1012 can not only quickly select a specific student to reduce the trial reading process, but also achieve an effective avoidance of repeated marketing of the same or rejected students; in addition, the service personnel can also The detecting module 105 detects the personal data by using the preset condition. When the personal data meets the refund, the major customer complaint, etc., the personal data is transferred to the settlement storage area 1012 of the database 101 for storage, and the same. Can avoid repeated marketing behavior for customers, and can also reduce the correction between sellers and customers A lot of advantages, such as increasing the overall corporate image.

In this embodiment, the setting module 102 is further connected to an order allocation unit 106. The order distribution unit 106 connects all the personal data of the personal data storage area 1011, and the detection module 105 automatically detects and distributes the personal data. After the service personnel have reached a certain period of time, the order distribution unit 106 automatically redistributes the personal data through the personal data, so that the service personnel can contact and serve different students, thereby integrating the relevant problem information of each student.

In this embodiment, the setting module 102 is further connected to a performance statistics unit 107. The performance statistics unit 107 is provided with a proportional division component 1071. The proportional division component 1071 is automatically or manually allocated for the ratio of specific order performance.

In this embodiment, a course selection module 20 is further included, and the course selection module 20 is coupled to the setting module 102 to enable the course selection module 20 to perform various types of courses to form a customized order; The module 30, the audit module 30 is coupled to the setting module 102 and the detecting module 105, so that the audit module 30 can perform an order for specific requirements to be approved; and a history review unit 108, the history consulting unit 108, the audit module 30, the performance statistics unit 107, and the online transaction module 40 are simultaneously connected, and the online transaction module 40 can perform the course purchase process, whereby the history review unit 108 can record all the purchase records or orders. The status is quickly queried.

In addition, please refer to the first and second figures for the sales and trial reading by at least one service staff. The operation method of the online sales management system includes the following steps: a data setting step S1 is performed by the trainees themselves. After the selection or service personnel fill in the form, the personal data is formed. After the step S1 is set, the list integration step S11 can be performed, and the list integration module 50 provides the collection of questionnaires, events, network links or The content of the predetermined statistical form is integrated with the personal data of the personal data storage area 1011; a detecting step S2 is performed by The detecting module 105 is connected to detect the account information information in all the personal data of the personal data storage area 1011; and in the step S3, when the detecting the personal data of the student includes the refund or the major customer complaint, the shifting The transfer unit 1021 automatically transmits the data to the settlement storage area 1012 through the data storage unit 1051. In a manual transfer step S4, the service personnel selects the personal data storage area through the transfer unit 1021 of the setting module 102. After the specific personal data of 1011, the specific personal data is manually transferred to the settlement storage area 1012 of the database 101; an experience arrangement step S5, when the student's personal data does not meet the refund or major complaint, the service personnel The experience module 103 is connected to the experience module 103 to perform a trial and test setting to provide a learning experience after the student connects the server 10.

Thereby, the service personnel can perform the experience arrangement step S5 to efficiently arrange the student to try and display on the schedule display interface 104, and can also perform the data setting step S1 to assist the student to create the account information content, and the Detective The detecting module 105 automatically performs the detecting step S2 to filter the data of the personal data storage area 1011 of the database 101 that has been created for a certain period of time, and performs the transfer step S3 to transfer the student account number and data to the database 101. The storage in the settlement storage area 1012; or after the student refuses the service personnel, the service personnel independently select the specific student account number and information to perform the manual transfer step S4, and then transfer the student account and data to the data. The sealed storage area 1012 of the library 101 is sealed.

The present invention further includes an order allocation step S6. When the consumer determines the consumption behavior after the experience arrangement step S5, an order is generated, and an administrator uses the order allocation unit 106 to link the personal data storage area 1011. The personal data is automatically detected by the detection module 105 and distributed to the service personnel. After a certain period of time, the order distribution unit 106 automatically connects all the personal data for reallocation, so that the service personnel can re-contact and serve differently. Consumers, by integrating information on relevant issues among consumers, giving feedback to managers accurately and centrally Problem information.

The present invention further includes a performance statistics step S7. After the order allocation step S6, the manager uses the performance statistics unit 107 to connect to the setting module 102, and the performance statistics unit 107 has a proportional division component 1071. By the ratio dividing element 1071, the proportion of the specific order performance can be assigned to the service personnel automatically or manually.

The present invention further includes a course selection step S51. During the experience arrangement step S5, the service personnel use the course selection module 20 to link the setting module 102, and the course selection module 20 is used to perform various courses. Matching to form a customized order; an auditing step S52, the auditing module 30 can review the customized order, and after the consent is completed by the consumer; and a historical review step S53, the student or the service After the person can link the online transaction module 40 for course purchase, the history review unit 108 can quickly query all the consumption records or order status.

In summary, the present invention has the above-mentioned numerous efficiencies and practical values, and can effectively improve the overall economic efficiency. Therefore, the following is merely to explain the preferred embodiments and not to limit the scope of the present invention. The invention is based on the spirit of the invention, and any modification or modification of the invention is intended to be within the scope of the invention, and the same or similar products are not disclosed in the same field of technology, and should have been in accordance with the invention. The requirements of the patent, 提出 apply in accordance with the law, and please give the invention patent.

Claims (10)

An online sales management system includes: a database having a person data storage area and a settlement storage area; a setting module, a setting unit and a creation unit, the creation unit After entering the data, personal data is formed, and the personal data is linked to the transfer unit and transmitted to the personal data storage area of the database; an experience unit, the experience unit is connected to the creation unit, the transfer unit and the database The personal data storage area and a scheduling display interface, the scheduling display interface can quickly find the personal data of the personal data storage area, and the setting module is connected to the experience unit to arrange the course experience; The group, which is linked to the personal data storage area in the database, provides information content including collecting questionnaires, organizing events, internet links or predetermined statistical forms, and integrating with the personal data of the personal data storage area; a module, the data storage unit is disposed in the detection module, and the data storage unit is connected to the setting module and the storage of the database And the detection module is at least capable of actively detecting all personal data refunded in the personal data storage area of the database, and the detection module is coupled to the transfer unit to select a specific personal data transfer To the closed storage area of the database, or manually transfer the specific personal data from the transfer unit of the setting module to the closed storage area of the database. The online sales management system of claim 1, wherein the setting module is connected to an order allocation unit, and the order allocation unit is connected to all personal data of the personal data storage area, and the detection module is The group automatically detects all personal data distribution to the service personnel. After a certain period of time, the order distribution unit automatically connects the personal data for redistribution. The online sales management system of claim 1, wherein the setting module is coupled to a performance statistics unit, wherein the performance statistics unit includes a proportional division component that is automatically or manually allocated for a specific order performance. The online sales management system of claim 1 further includes: a course selection module, the course selection module is coupled to the setting module, so that the course selection module is configured to perform a variety of courses to form a customized An audit module that links the setting module and the detection module to enable the audit module to perform a specific demand order for review and approval; and a historical review unit that simultaneously connects the historical reference unit The audit module, the performance statistics unit and the online trading module, the online trading module can purchase the course, whereby the historical review unit can quickly query all the consumption records or order status. An operation method of the online sales management system described in claim 1, wherein the at least one service personnel logs in for sales and provides trial reading. The online sales management system operates in the following steps: a data setting step is performed by the student Selecting a self-selection or service staff to form a personal data; in a detection step, the detection module is linked to detect account information in all personal data of the personal data storage area; a transfer step, when the detection of the student's personal data includes compliance with a refund or a major customer complaint, the transfer unit automatically transmits the data to the settlement storage area through the data storage unit; a manual transfer step by the service After the person selects the specific personal data of the personal data storage area through the transfer unit of the setting module, manually transfers the specific personal data to the closed storage area of the database; an experience arrangement step, when the student's personal data is If there is no compliance, including a refund or a major customer complaint, the service staff will connect the experience unit to the trial unit through the setting module to provide a learning experience after the student is connected. The method for operating an online sales management system according to claim 5, further comprising: an order allocation step, wherein when the consumer determines the consumption behavior after the step of the arrangement, an order is generated, and an administrator uses the order The distribution unit automatically links the personal data of the personal data storage area to the service personnel through the detection module, and the order distribution unit automatically connects all the personal data for reallocation after a certain time. The method for operating an online sales management system according to claim 6, further comprising: a performance statistics step, after the order allocation step, the manager uses the performance statistics unit to link to the setting module, and the performance statistics unit A proportional split component is built in to provide a specific order performance ratio automatically or manually. The method for operating an online sales management system as described in claim 5, further comprising: a list integration step, which is provided by the list integration module after the data setting step includes including collecting a questionnaire, organizing an event, and The information content of the road link or the scheduled statistical form is integrated with the personal data of the personal data storage area. An operation method of the online sales management system described in claim 4, wherein at least one service person logs in for sales and provides trial reading. The online sales management system operates in the following steps: a data setting step is performed by the student Selecting a self-selection or service staff to form a personal data; in a detection step, the detection module detects the account information in all personal data of the personal data storage area; a transfer step, when detecting When the student's personal data includes a refund or a major customer complaint, the transfer unit automatically transmits the data to the settlement storage area through the data storage unit; a manual transfer step is performed by the service personnel through the setting module. After the transfer unit selects the specific personal data of the personal data storage area, manually transfers the specific personal data to the closed storage area of the database; an experience arrangement step, when the student's personal data does not meet the refund or the significant amount In the case of a customer complaint, the service staff is connected to the experience unit by the setting module to perform a trial and test setting to provide a student link. After the learning experience. The operation method of the online sales management system as described in claim 9, which further comprises: a course selection step, in which the service personnel use the course selection module to link the setting module to make the course selection mode The group conducts various courses to form a customized order; in an auditing step, the audit module can review the customized order, and after the consent is completed by the consumer; and a historical review step, After the student or the service staff can link to the online trading module for course purchase, the historical review unit can quickly query all the consumption records or order status.