TWI605411B - Interactive processing system and method of online real estate - Google Patents

Description

Interactive processing system and method for online real estate sale and lease

An interactive processing system and method for internet, in particular, relates to an interactive processing system and method for online real estate sale and lease.

With the rapid development of the Internet, the traditional way of buying and selling a house can be changed from a room for viewing to a house for viewing. The guest can directly view the appearance and interior of the house on the Internet. However, the known online reservation can only be made to the person in charge through the contact number or email on the website.

For the back-end Fangzhong staff, it is impossible to immediately know the information about the viewing guests. Therefore, Fangzhong staff cannot directly contact the viewing house or provide corresponding housing condition information. Although the guest can ask the room staff for the house condition by email, the round-trip mail may lengthen the time for both parties to ask for a response. In addition, the viewing room guests can also call the room staff. However, in the process of telephone communication, the viewers were unable to obtain further information on the condition of the house from the conversation.

In addition, the viewing room guests can also use the online platform to log in to the member, fill in the relevant information, inquire about the related object problems, and ask the housing problem, and send it to the store secretary or room staff through email or newsletter. Then, the Zhongzhong staff can contact the consumers through the newsletter or telephone. This process requires at least half a day to one day of processing in the confirmation of the identity and the time. Generally, the identity of the traditional home buyers is likely to be confidential. With privacy, it is more resistant to joining members, so many people also choose to use the phone as a tool for the system. Therefore, in checking the identity of the guest, the traditional agent needs more experience to judge whether it is a real buyer or seller. Or for peers, this creates great problems and time delays in communication.

The invention provides an interactive processing system for online real estate sales and purchase leasing, characterized in that the client performs real-time interaction processing with any target end through the website.

The interactive processing system for online real estate sales and purchase leasing of the present invention includes a server including a first processing unit, a first storage unit and a first network transmission unit, the first processing unit being electrically connected to the first storage unit and the first network transmission a unit, the first storage unit records a plurality of house objects, an object target correspondence table, and a communication interface, and the first processing unit generates an object list page according to the object object and the object target correspondence table, and each house object configuration network in the object list page a hooking program, each hooking program corresponds to a respective target end; the client includes a second processing unit and a second network transmission unit, and the second processing unit is electrically connected to the second network transmission unit, the second network The network transmission unit is connected to the server; the client browses the object list page, and the second processing unit triggers the network hook program according to the operation instruction, so that the server calls the communication interface and sends the identification information to the target through the communication interface.

The invention further provides an interactive processing method for online real estate sale and lease, comprising the following steps: generating an object list page by the server, the object list page includes a plurality of house objects and corresponding network hook programs; the client network is connected to the server, Viewing the object list page; the client selects any house object in the object list page; the server triggers the corresponding hook program according to the selected house object; the server calls the communication interface and sends the identification information to the target through the communication interface. .

The interactive processing system and method for online real estate sale and lease provided by the invention can not only provide the client to select the house object to be viewed on the line, but also can instantly interact with the responsible person in charge of the house object.

The features and implementations of the present invention are described in detail below with reference to the drawings.

Please refer to FIG. 1A, which is a schematic diagram of the architecture of the present invention. The interactive processing system for online real estate sales and purchase leasing of the present invention includes a server 100, a client 200 and a target terminal 300. The server 100 is connected to the client 200 and the target terminal 300. The server 100 includes a first processing unit 111, a first storage unit 112, and a first network transmission unit 113. The first processing unit 111 is electrically connected to the first storage unit 112 and the first network transmission unit 113. The first storage unit 112 records a plurality of house objects 114, an object target correspondence table 115, and a communication interface 116.

The house item 114 of the present specification records the house, address, appearance, interior photo, number of pings, or price to be bought and sold. The object target correspondence table 115 is used to record each house item 114 and the customer service person responsible for the sale. The first processing unit 111 generates an object list page 410 based on the house object 114 and the object target correspondence table 115. For the same house item 114, it may correspond to one or more customer service personnel. Therefore, an object object correspondence table 115 corresponding to the customer service personnel (or may be referred to as the target terminal 300) is respectively established for each house object 114, please cooperate with FIG. 1B. In addition, the object target correspondence table 115 may further define a relative distance between the target end 300 and the house object. In this way, the client 200 can preferentially select the target end 300 that is closer to the house object to facilitate contact between the client 200 and the target terminal 300.

Each house object 114 in the object list page 410 is configured with a webhook, and each web hook program corresponds to a respective target end 300. Instant messaging is based on a plug-in and extensible plug-in function under the Hypertext Transfer Protocol Secure (HTTPS). In the server 100, it is necessary to establish a connection with the website or communication software to be communicated, so that the server can forward the request to the corresponding website or software interface when receiving the request of the client 200. For example, the server 100 needs to implement the communication function of instant messaging (IM). The developer can use the hyperlink and the related interface of the hypertext transfer protocol to enable the first processing unit 111 to monitor whether the client 200 calls the corresponding communication software. Each of the house objects 114 of the object list page 410 of the present invention can be configured with an external communication button 411 and a built-in communication button 412 as shown in FIG. 1C. The external communication button 411 and the built-in communication button 412 will configure their respective hook programs.

The client 200 includes a display unit 211, an input unit 212, a positioning unit 213, a second processing unit 214, and a second network transmission unit 215. Client 200 can be, but is not limited to, a mobile phone, a tablet, or a laptop. The second processing unit 214 is electrically connected to the display unit 211, the input unit 212, the positioning unit 213, and the second network transmission unit 215. The display unit 211 can play the object list page 410 generated by the server 100. The input unit 212 is configured to receive an operation instruction of the user. The input unit 212 may be a physical keyboard or a directional device, and the input unit 212 and the display unit 211 may be integrated into a touch display screen. The location unit 213 is configured to obtain location information of the client 200, such as latitude and longitude data of the client 200.

The target terminal 300 is a computer device of a customer service personnel. Target terminal 300 can be, but is not limited to, a mobile phone, tablet, or laptop. The target end 300 includes at least a third processing unit 311, a third network transmission unit 312, an input unit 313, a display unit 314, a third storage unit 315, and a positioning unit 316. The third processing unit 311 is coupled to the input unit 313, the third network transmission unit 312, the display unit 314, and the third storage unit 315. The third network transmission unit 312 can be networked to the client 200 or the server 100. The third storage unit 315 stores at least the instant messaging software, the related materials of the client 200, the operating system, and the like. The positioning unit 316 is configured to obtain location information of the target end.

In order to further illustrate the operation process of the present invention, please refer to FIG. 2, which is a schematic diagram of the operational flow of the present invention. The interactive processing method of the online real estate sale and lease of the present invention comprises the following steps:

Step S210: The object list page is generated by the server, and the object list page includes a plurality of house objects and corresponding external communication buttons and built-in communication buttons;

Step S220: The client network is connected to the server for browsing the object list page.

Step S230: The client selects any one of the house objects in the object list page and clicks an external communication button or a built-in communication button;

Step S240: The server triggers a corresponding network hooking procedure according to the selected house object;

Step S250: The server determines whether the house object is valid according to the house object selected by the client;

Step S251: If the house object is invalid, the server replies the error information to the client;

Step S252: If the house object is valid, step S270 is performed;

Step S260: The server determines whether the corresponding target end is valid according to the object target correspondence table and the selected house object;

Step S261: If the house object is invalid, the server replies the error information to the client;

Step S262: If the house object is valid, step S270 is performed;

Step S270: the server calls the communication interface, and the server sends the identification information to the target end through the communication interface;

Step S281: If the client triggers the built-in communication button, the server runs the chat room program;

Step S282: The client connects to the chat room program;

Step S283: the server sends the identification information and the conversation request to the target end;

Step S284: The target end connects to the chat room program according to the identification information and the conversation request.

First, the client 200 connects to the server 100 and browses the object list page 410. The server 100 can generate an object list page 410 of the corresponding result according to the search condition of the client 200. The user can select any of the house objects 114 by the input unit 212 of the client 200. As previously described, each house item 114 can be configured with an external communication button 411 and a built-in communication button 412. Please refer to FIGS. 3A-3C for the interface and operation intention of the present invention. The display unit 211 of the client 200 is browsing the object list page 410 in FIG. 3A. In order to clearly show the built-in communication button 412 and the external communication button 411, it is further enlarged in the circle of the black dotted circle in FIG. 3A.

The user can trigger the built-in communication button 412 or the external communication button 411 according to different needs. In the present invention, the external communication button 411 will cause the server 100 to forward the received client 200 message according to the corresponding communication software protocol in addition to the message of the client 200. For example, the hook program can be applied to Line, Facebook or other instant messaging software. In general, the network hook program can be configured on a host other than the server 100, or can be bound to the server 100.

When the client 200 selects the external communication button 411, the server 100 determines the house object 114 selected by the client 200 and determines whether the house object 114 is valid. The house item 114 may cause the house item 114 to be in an unreservable condition due to a transaction or other reason. Therefore, in order to avoid the situation where the client 200 makes an appointment but cannot view the house condition. Therefore, the servo terminal 100 further judges whether the state of the house object 114 is valid. When the house object 114 is invalid, the server 100 returns a prompt of the error message to the client 200. At the same time, the display unit 211 of the client 200 skips the error information. Conversely, when the house object 114 is valid, the server 100 will proceed to the next check.

Then, the server 100 will be valid according to the target end 300 corresponding to the selected house object 114. In general, the server 100 can issue a test request according to the type of communication that the target terminal 300 logs in, and wait for the target terminal 300 to respond. If the target terminal 300 returns a response, the server 100 can determine that the target terminal 300 is valid. If the server 100 does not receive the response of the target terminal 300 within a certain time, the server 100 will send an error message to the client 200. In addition, the server 100 can also preferentially select the target terminal 300 by the server 100 according to the relative distance between the target terminal 300 and the client 200. In other words, when the house object corresponds to the plurality of target terminals 300, the server 100 can select one of the target terminals 300 that is closer to the client 200. The server 100 performs the aforementioned effective test on the selected target terminal 300. If the target terminal 300 passes the aforementioned valid test, the server 100 enters the following communication process.

After the server 100 completes the above check, the server 100 calls the communication interface 116 and transmits the identification information to the target terminal 300 through the communication interface 116. The communication interface 116 is the application programming interface (API) of the instant software in the foregoing. The server 100 sends the related information of the client 200 to the target terminal 300 through the communication interface 116. The identification information includes at least the contact manner of the client 200, the time when the house can be reserved, or other information.

After the target terminal 300 receives the identification information sent by the server 100, the target terminal 300 can run the corresponding instant messaging software according to the related data and load the information of the client 200. In this way, the target terminal 300 can immediately contact the client 200. The client 200 does not need to add an address book by itself to add a contact form of the customer service personnel.

When the client 200 selects the built-in communication button 412, the web hook program of the server 100 runs the chat room program 510. At the same time, the server 100 also sends a notification to the client 200 so that the client 200 can connect to the chat room program 510 according to the content of the notification. In addition, the server 100 also sends identification information and chat requests to the target terminal 300. The target terminal 300 can also be connected to the chat room program 510 based on the identification information and the conversation request.

In addition to the aforementioned external communication, the present invention can also pass through the chat room function inside the server 100. Please refer to the 4A and 4B drawings, which are respectively the operation manuals of the internal chat room of the present invention. First, the client 200 can select any of the house objects 114 and the corresponding built-in communication button 412 from the item list page 410. The server 100 will then determine whether the premises item 114 and the agent are valid as described above. When the server 100 confirms that the house item 114 and the agent are valid, the server 100 runs the chat room program 510. The server 100 can jump to the dialog box in the object list page 410 or otherwise open a dialog window so that the client 200 can connect to the dialog box of the chat room program 510. The server 100 transmits the identification information and the conversation request to the target terminal 300. After receiving the identification information, the target terminal 300 can determine whether to connect to the chat room program 510 of the server 100 according to the identification information, in addition to the related information of the client 200.

In addition, the client 200 can selectively execute the following procedures in the process of connecting to the target terminal 300 through the foregoing. Please refer to FIG. 5A, which is a schematic flow chart of the appointment time of the present invention. The processing of the appointment time includes the following steps:

Step S510: The client specifies at least one time segment in the local calendar program;

Step S520: Send the assigned time segment to the target end;

Step S530: After the target end receives the time segment, the target end calls the target calendar program and determines whether there is an event to be executed in the foregoing time segment;

Step S541: if there is no event to be executed in the time segment, the target end will assign a new event to the time segment;

Step S542: If there is an event to be executed in the time zone, the target end triggers the warning signal.

First, after the client 200 performs step 230, the display unit 221 can additionally display the calendar of the client 200. Here, the calendar of the client 200 is defined as a local calendar 610, and the calendar of the target 300 is defined as a target calendar 620. The user can select the time at which the room can be viewed through the input unit, and the selected time is referred to as a time segment. Then, the client 200 sends the selected time zone to the target terminal 300 through the aforementioned instant messaging software.

After receiving the time segment, the target terminal 300 will display the received time segment on the target calendar 620 screen. The target end 300 determines whether there is an event to be executed in the time zone. The pending events may be, but are not limited to, customer service personnel with viewing, negotiation or commissioning, please refer to Figures 5B and 5C.

If there is an event to be executed in the time zone of the target terminal 300, a warning signal appears on the screen of the target calendar 620. In FIG. 5C, the right side of the calendar of the target terminal 300 indicates the time selected by the client 200, and the left side indicates the time period during which the agent selects the reservation. The "O" on the left side of Figure 5C indicates the time period during which the customer service staff can accept the appointment, and the "X" indicates the time period during which the customer service staff cannot cooperate.

The agent can choose to delete the original pending event, or refuse to add a new event (ie, the viewing time of the client 200) in this time zone. Conversely, when the time segment of the target terminal 300 does not list any pending events, the target terminal 300 may add the received viewing request to the time segment.

The present invention can enable the room secondary service to solve the customer's problem more quickly through the line instant messaging service of the line hook program of the above application, and utilizes the platform resources provided by the line and combines the robot service of the Taiwan house: the consumer can After completing the appointment and viewing service in a short period of time, the relevant business personnel can contact the customer immediately, and the location information can be transmitted through the exclusive Line account. (a) Check the actual price of the transaction in the area; (b) Instantly provide the living atmosphere index of the district as a reference for buying and selling houses, and use the real price to log in and combine the countless living atmosphere index of Taiwan houses to quickly understand the situation around the place, as a reference for various judgments; ) Instantly check the preferential housing loan project in the district; (d) Provide the latest community and object inquiry service.

As mentioned above, each problem and information transmitted through instant messaging will be sent to the Robot & Machine Learn (Deep Learn) mechanism inside the cloud center as the basis of semantics and data analysis, combined with Semantic Analysis. Through the process of learning, robots can understand the needs of natural language and give back valuable and logical information in a timely manner. The attempt will greatly reduce the time for brokers to answer questions. Moreover, thousands of Taiwanese professional house brokers can also Through the Line Service, you can answer the customer's questions online 24 hours a day, answer the price of the area, object features, community issues, etc. through the encrypted chat area. In this process, only through the exclusive Line account, or even not You need to go to the website to search for the object information in the area.

While the present invention has been described above in terms of the preferred embodiments thereof, it is not intended to limit the invention, and the invention may be modified and modified without departing from the spirit and scope of the invention. The patent protection scope of the invention is subject to the definition of the scope of the patent application attached to the specification.

100‧‧‧Server

111‧‧‧First Processing Unit

112‧‧‧First storage unit

113‧‧‧First network transmission unit

114‧‧‧House items

115‧‧‧ Object Target Correspondence Table

116‧‧‧Communication interface

200‧‧‧Client

211‧‧‧Display unit

212‧‧‧ input unit

213‧‧‧ Positioning unit

214‧‧‧Second processing unit

215‧‧‧Second network transmission unit

300‧‧‧ Target

311‧‧‧ Third Processing Unit

312‧‧‧ Third Network Transmission Unit

313‧‧‧Input unit

314‧‧‧Display unit

315‧‧‧ third storage unit

316‧‧‧ Positioning unit

410‧‧‧object list page

411‧‧‧External communication button

412‧‧‧ built-in communication button

510‧‧‧ Chat Room Procedure

610‧‧‧Local calendar

620‧‧‧Target calendar

Figure 1A is a schematic diagram of the architecture of the present invention.

Fig. 1B is a table of object correspondences of the present invention.

Figure 2 is a schematic diagram of the operational flow of the present invention.

Figure 3A is a schematic diagram of the operation of the built-in communication of the present invention.

Figure 3B is a schematic diagram of signal transmission of the built-in communication of the present invention.

The 3C figure is a schematic diagram of communication between the target end and the client of the built-in communication of the present invention.

Figure 4A is a schematic diagram of the interface of the client of the external communication of the present invention.

Figure 4B is a schematic diagram of the interface of the target end of the external communication of the present invention.

Figure 5A is a schematic flow chart of the customer's appointment to view the room.

Figure 5B is a schematic diagram of the interface of the client calendar operation of the present invention.

Figure 5C is a schematic diagram of the interface of the target end calendar operation of the present invention.

100‧‧‧Server

111‧‧‧First Processing Unit

112‧‧‧First storage unit

113‧‧‧First network transmission unit

114‧‧‧House items

115‧‧‧ Object Target Correspondence Table

116‧‧‧Communication interface

200‧‧‧Client

211‧‧‧Display unit

212‧‧‧ input unit

213‧‧‧ Positioning unit

214‧‧‧Second processing unit

215‧‧‧Second network transmission unit

300‧‧‧ Target

311‧‧‧ Third Processing Unit

312‧‧‧ Third Network Transmission Unit

313‧‧‧Input unit

314‧‧‧Display unit

315‧‧‧ third storage unit

316‧‧‧ Positioning unit

Claims (8)

An interactive processing system for online real estate sale and lease, characterized in that the client interacts with any target end through the website, and the interactive processing system for the online real estate sale and lease includes: a server, which includes a first processing a unit, a first storage unit and a first network transmission unit, the first processing unit is electrically connected to the first storage unit and the first network transmission unit, the first storage unit records a plurality of housing objects, An object target correspondence table and a communication interface, the first processing unit generates an object list page according to the house object and the object target correspondence table, and configure a hook program for each of the house objects in the object list page (webhook), each of the hooking programs corresponds to the respective target end; and a client, which is a computer device used by the viewer, includes a second processing unit and a second network transmission unit And a first positioning unit, the second processing unit is electrically connected to the second network transmission unit, and the second network transmission unit is connected to the network The second processing unit is connected to the first positioning unit, and the first positioning unit is configured to obtain first location information of the client; wherein the target terminal is a computer device of the customer service personnel, and the second positioning unit is included. The second positioning unit is configured to obtain second location information of the target end, and the server selects one of the plurality of target terminals according to the first location information of the client; the client browses the object list page, the first The second processing unit triggers the network hooking program according to an operation instruction, so that the server invokes the communication interface and sends an identification information to the target end through the communication interface; and the identification information includes the first location information. The interactive processing system for an online real estate sale and lease according to claim 1, wherein the first processing unit determines that the house object is based on the house object selected by the operation instruction If the house item is in a situation where the house item cannot be reserved for viewing, the first processing unit replies an error message to the client through the first network transmission unit. The interactive processing system for an online real estate sale and lease according to claim 2, wherein when the house object is available for reservation, the first processing unit corresponds to the selected object object according to the object target correspondence table. The communication type of the target is sent to the test request, and waits for the target to respond. If the target does not respond within a certain time, the first processing unit sends an error message to the first network transmission unit. Client. The interactive processing system for an online real estate sale and lease according to claim 1, wherein after the client inputs the operation instruction, the second processing unit sends the identification information to the network hook program, so that the server forwards the identification information. To the target end. An interactive processing method for online real estate sales and purchase leasing, comprising the steps of: generating, by a server, an object list page, the object list page comprising a plurality of house objects and a corresponding network hooking program; and a client network connection to a server for browsing the object list page; the client selects any one of the article objects in the object list page; the server triggers the corresponding hook program according to the selected house object; the servo According to the house object selected by the client and determining whether the house object is available for reservation, if the house object is unreservable, the server replies an error message to the client; and if the house When the object is available for viewing, the server invokes a communication interface and sends an identification information to a target through the communication interface; wherein the server selects one of the target terminals according to the location of the client. . The interactive processing method for online real estate purchase and sale leases as claimed in claim 5, wherein the step of triggering the corresponding network hooking program further comprises: the server according to the object target correspondence table and the selected the object object corresponding to the target The type of communication registered by the terminal issues a test request, and waits for the target to respond; if the target does not respond to the server within a certain time, the server replies an error message to the client; and if the target When the response is returned, the server determines that the target is valid, and invokes the communication interface and sends the identification information to the target through the communication interface. The method for processing an online real estate transaction lease as described in claim 5, wherein the step of generating the network hook program further comprises: generating a built-in communication button for each of the house objects on the object list page. The interactive processing method for the online real estate sale and lease according to claim 7, wherein the step of triggering the network hooking process further comprises: if the client triggers the built-in communication button, the server runs a chat room program; the client Connecting to the chat room program; the server sends the identification information and a conversation request to the target end; and the target terminal connects to the chat room program according to the identification information and the conversation request.