KR101274788B1 - The e-commerce and security system's supporting method which using of multiful real-time vod containing the individual counseling in interactive network environment - Google Patents

Abstract

PURPOSE: An electronic transaction using multiple video communications and a security system operation method thereof are provided to remotely confirm and search a security state for a product by providing the whole flow for products. CONSTITUTION: A bender(310) manages a purchaser group(100) comprising a plurality of purchasers and a seller group(400) comprising sellers(410). A video device(420) for generating the data includes data capturing a captured image or real-time images. The seller is connected to a network and a web server(210) by using the selected multiple video communication. [Reference numerals] (101) Purchaser; (210) Web server; (220) DB server; (230) Streaming server; (240) Relay server; (310) Bender; (410) Seller; (AA) Camera; (BB) Web camera; (CC) Smartphone

Description

The E-commerce and Security System's Supporting Method which using of Multiful Real-time VOD Containing the Individual Counseling in Interactive Network Environment}

According to the present invention, a camera or a closed circuit television (CCTV) connected to a network is installed in various stores by using the Internet, and the consumer who connects the goods displayed on the showcase to a specific server in real time or as a recorded video is connected to the Internet. By searching and clicking on the category and detailed items of the store that has the video, the service is provided to check the goods directly at the store where the desired items are displayed, and to purchase them. The present invention relates to an electronic commerce technology for providing online purchasing methods such as visits and consultations with a sales clerk, and a method of operating a security system for the accompanying administrator.

In order to provide a conventional electronic commerce shopping mall or a security system associated with such a video, a purchase method using a camera connected to a network or a closed circuit television (CCTV) may be used to identify a product on the front of the showcase of each household. Installing broadcasting equipment; connecting consumers to the Internet using computers or mobile phones with Internet access; selecting stores (clicking) on stores where they want to buy after accessing a sales site; Consumers (buyers) visually check the displayed goods by setting or enlarging the image, and selecting and ordering the items to be purchased and information about the items for which payment is completed. The process includes the steps of sending and sending the goods paid at the point of sale. Can.

In addition, the present invention provides a real-time to the buyer who selected the product on the web in order to implement the online in the most popular offline purchase method in a manner for the buyer to look at the goods and purchase the final goods through the exchange of information with the clerk Providing additional information on selected items and responding to inquiries about questions related to the information in real time, the convenience of providing purchases is facilitated as if the user is purchasing the goods offline even though the user is online. Includes a guest management process-based technology that can be used.

Republic of Korea Patent Application No. 2000-0015718 (Application Date: March 28, 2000, the name of the invention: the method of order delivery using a network)-The present invention is a good communication whether the goods ordered and the goods delivered to the recipient is the same The present invention relates to a method for delivering an order using a network that checks whether or not an image has been received and pays for goods. This method is performed in a system consisting of an orderer terminal, a member store site, a main server, and a communication network. The orderer connects to a server, selects a product delivery region, and connects to a member store site of the region selected in the region selection step. Thereafter, the orderer searches for and selects the product, and at the same time delivers the selected product to the recipient of the product, before passing through a delivery step of producing a delivery image and confirming the delivery image by the orderer, the purchaser pays for the product price. It is characterized by consisting of steps. After confirming that the goods actually delivered by this method are consistent with the goods desired by the purchaser, and in the case where the goods purchaser and the recipient are different, the orderer pays for the goods after confirming that the goods have been delivered to the recipient. The merchandise orderer is directly connected to a store in the merchandise delivery area and orders the merchandise directly, thereby reducing the relay fee, so that the merchandise can be delivered to the recipient at a low price. A method of delivering an order using a system consisting of an orderer terminal, a member store site, a main server, and a communication network, the user authentication step of checking and managing whether or not the orderer's member authentication is connected to the main server from the orderer terminal. ; A region selection step of selecting a product delivery region through a screen displayed on the orderer terminal by an orderer authenticated in the user authentication step, and receiving information on the delivery region from the main server; A site linking step of connecting to a corresponding member store site of a region selected in the region selection step; When the orderer searches for a product in a database related to a product stored in the member store site connected through the orderer terminal and selects a product to be purchased, information related to the selected product is transmitted to the member store site and stored. Search step; Recipient information input step of the information on the recipient of the product selected in the product search step through the orderer terminal, the input recipient information is transmitted to the member store site and stored; A delivery step of delivering a product selected in the product retrieval step to a recipient according to recipient information, inputting a delivery image photographing the delivery scene to the member store site, and producing a compensation image stored therein; A delivery confirmation step of transmitting the compensation image stored in the member shop site to the orderer terminal to confirm the delivery image; And a payment step in which the orderer checks the product price through the delivery image displayed on the orderer terminal in the delivery confirmation step. Republic of Korea Patent Application No. 2000-0030809 (file date: June 05, 2000, the name of the invention: real-time observation system of the production process of the product using the Internet)-The present invention is a real-time observation system such as the production process of the product using the Internet It is about. According to the present invention, a server 1 on which an Internet homepage 2 is loaded, and a producer-side terminal 6 and a consumer-side terminal 8 that can be connected to the server 1 via the Internet are configured. The producer side terminal 6 is provided with a camera 10 configured to photograph in real time a cultivation, aquaculture, harvesting and other production sites of a product such as agricultural products, specialized crops, livestock products, aquatic products or processed products thereof, and the producer side. The terminal 6 transmits the real-time image data of the product to the server 1, the server 1 includes a database 12 for maintaining the image of the product and data about expected shipments, These data are loaded into an Internet homepage 2 including a real-time image display unit 22 and an expected shipping display unit 24 for a product, and on the consumer terminal 8, the Internet homepage 2 The product of the production process real-time monitoring systems, characterized in that the check to get information about the real-time image data and expected output of the product to purchase products is provided. A server 1 on which the Internet homepage 2 is loaded, and a producer-side terminal 6 and a consumer-side terminal 8 which can be connected to the server 1 via the Internet. The terminal 6 is provided with a camera 10 configured to photograph, in real time, the cultivation, farming, harvesting and other production sites of agricultural products, specialized crops, livestock products, aquatic products or processed products thereof. Real-time video data of the product is sent to the server (1), the server (1) comprises a database (12) for maintaining data about the product and the expected shipment of the product, and transmits this data to the product Loaded on the Internet homepage 2 including a real-time image display unit 22 and an expected shipping display unit 24, and the consumer terminal 8 executes the product on the Internet homepage 2; Real-time observation system of the production process of the product, characterized in that the purchase of the product by obtaining the inter-image data and information about the expected shipping. Republic of Korea Patent Application No. 2000-0015718 (filed date: July 24, 2000, the title of the invention: product ordering system through the image data of the product of the place of production)-The object of the present invention was taken by a camera installed in the production site to the buyer The status of the finished product is provided through the monitor installed in the sales office, and buyers place the product order to purchase the product. When ordering the purchase of the produced product through the monitor installed in the sales office, the order information is displayed. It is delivered to the producer, the product producer is to deliver the produced product directly to the buyer directly. Figure 2 shows the video signal transmission process and purchase reservation process of the present invention, produce vegetables such as cabbage, radish Shooting vegetables produced by installing cameras to provide buyers with the status of vegetables If so, the captured image is converted into a video signal and transmitted to the server device 3 via the transmission path (302). The server device 3 receives the transmitted video signal and records 303 together with the transmission destination of the received video signal, that is, the production location, and sells the goods of the production location in connection with the transmission location of the video signal, that is, the production location. After the search 304, the video signal is transmitted 305 to the searched sales office to be received by the installed computer 4. The received image signal reproduces the image signal 306 through the monitor of the computer 4 to provide the buyers with the produced state of the vegetables in real time image. When the user who observes the state of the vegetables produced through the above process (401) wants to purchase the product (402), the purchase order information (buyer, purchase item, purchase amount) of the buyer through the computer (4) installed in the sales office ), The input reservation information is transmitted to the server device 3 through the transmission path (404), and the sales office where the data is transmitted through the purchase processing unit 206 of the system and the order information transmitted. The relevant corresponding place of origin is retrieved (405), and the purchase order information is transferred to the retrieved place of production (406). If the purchaser purchases five cabbages and two radishes through the sales office, this reservation information is sent to the server device to search for the production site associated with the sales office that reserved the product purchase, and then to the producer of the production site, the purchaser's purchase order information. Producers will deliver the vegetables and fresh radish produced directly from the place of production to the buyer directly from the production area through the purchase order information delivered to the buyer. Republic of Korea Patent Application No. 2007-0112820 (Application Date: November 06, 2007, the title of the invention: Internet shopping system using real-time image information and product trading method using the same) Internet shopping system using real-time image information through the installation of real-time webcom in the production site (origin) and manufacturing process (packaging distribution process) so that consumers can see it directly at home 24 hours and trust and purchase It relates to a commodity trading method. It is important to maintain rapid distribution and fresh quality for commodity trading of foods, vegetables, seafood, meat, processed foods, etc. and herbal medicines. It is to provide internet shopping service that can be trusted because it cannot be verified.It installs real-time CCTV that can transmit image information in real time to the production site, processing site and storage distribution, and the information about the product that consumers want to purchase on the Internet. When requesting the information to be delivered in real time to the image information captured by the real-time CCTV to check the status. Accordingly, the present invention prevents the consumer from buying the wrong product from the seller so as not to lose the trust of the consumer, and furthermore, it is possible to reduce the cost by allowing the consumer to directly deal with the producer and the processor without an intermediate process. Will be. In addition, in the case of sellers, the customer can directly monitor, thereby securing their own competitiveness and further encouraging sound commerce. Referring to FIG. 3, a product transaction method using real-time image information according to an embodiment of the present invention, first, the consumer terminal 100 undergoes a step of logging in to the system of the present invention (S1). Next, the consumer terminal 100 requests information about a product (S2), accesses the product information processing server 310 (S3), selects a product of interest to the consumer, and requests the product of interest information. (S4). Next, the product information processing server 310 transmits the information on the product of interest to the consumer terminal 100, and accesses the real time image information processing server 350 to receive real time image information about the product of interest. (S5). The real-time image information processing server 350 is connected to the real-time image photographing device 600 is to receive the real-time image information of the production site, processed paper or storage distribution step of the goods of interest (S6). As described above, after the consumer receives the product information and the real time image information through the consumer terminal 100, the consumer accesses the product transaction server 330 to purchase the target product (S7). The merchandise transaction server 330 pays for the purchased product from the consumer terminal 100 (S8), and transmits the payment information of the buyer to the seller terminal 500 to approve the sale (S9). According to the payment made in this way, the seller finally delivers the product to the consumer offline (S10).

The present invention relates to a method for operating an electronic commerce and security system using selective multiple video communication capable of real-time individual consultation, and more specifically, in connection with a closed circuit television or camera connected to a network communication network, through a seller, a buyer, and a broker if necessary. It provides a variety of additional functions and security systems to enable transactions on the Internet, allowing users to operate a system that is safe for transactions, reliable in commodities, suitable for large-scale transactions, and manages and analyzes customers. will be.

According to an embodiment of the present invention, when an item (icon) expressed on a monitor of a buyer accessing an implemented internet shopping mall is selected with a cursor through a mouse, the server recognizing a corresponding mouse event signal provides a page for providing more specific information about the item. Can be linked to, and provide the latest information on the item in the chat window provided in the screen calendar space in the top-level layout separately, and if there is an additional query for the information in the chat window, the answer is provided in real time. It is about how to operate the real-time Q & A caller process that can be analyzed such as effective promotion and purchase promotion by changing the customer's interest and trend on the goods by logicalizing the history of questions and answers.

In general, Internet shopping malls using video equipment have been commercialized and implemented in various technologies, and the market is gradually expanding.

However, as a type of a conventional shopping mall described in the patent literature and commercialized, when the image cannot be provided in real time, the order of vegetables or meats to be kept fresh and fermented foods and dairy products having a short shelf life or a specific storage method are required. In most cases, it is necessary to rely on the reputation and reliability of suppliers rather than on video, so that small companies have difficulty in securing reliability from purchasers, and sales are not high.

In addition, as a conventional type of shopping mall, it is possible for buyers to see only the order status of their products, it is difficult to easily grasp the overall sales volume or response of the goods, and to leave a note on the bulletin board operated by the seller, The degree of reliability is low at the level of checking the ripple. In particular, it is difficult for the buyer to effectively identify the problem that the transaction volume is distorted higher than the actual amount because the entire return status of the product is not provided.

In addition, as another type of conventional shopping mall, when ordering a ready-made or unstructured product through a still image or video, there may be a difference between the product viewed on the screen and the product actually received, which is a product sold in real-time order state Due to the hassle, technical problems, cost difficulties, etc. that need to change the video every time, there is a problem that the seller to reduce the return rate due to the increase in management costs, and the buyer to reduce the product satisfaction.

The most effective and powerful shopping method for the buyer is to visit the store in person and interactively interact with the clerk to proceed with the purchase.

However, this method is becoming more and more popular due to the constraints of distance between stores and cashiers offline, and the increase in commodity prices due to increased operational costs.

However, in the purchase of a traditional online shopping mall, it is difficult to implement the advantages of the offline, the clerk does not exist and the response speed to the query is not made in real time, there is a problem that the buyer does not complete the purchase of goods.

For example, when a buyer wants to obtain additional information in addition to the information provided on the item, there are screen limitations to provide it immediately, and if the user provides redundant details, the key points are diluted to effectively deliver the item to the buyer. It can be a disadvantage that can not appeal.

In addition, even if the buyer has additional questions about detailed information, the formal system operation method of online is difficult to analyze the propensity for customers with purchasing power unless an intelligent system that answers questions in real time is implemented.

It is an object of the present invention to provide a means for solving the above problems.

More specifically, it blocks the sending of similar substitutes, provides a confirmation that the product information is imaged, secures the reliability of the product by sending a real-time video, and accumulates the order status and the return status by charting the product. Its purpose is to provide the entire flow of information intuitively and intuitively to buyers, and to provide a system and operation method that can manage the security, status check, and search of goods from a remote location from a seller's point of view.

In addition, by using offline sales method online to answer the real-time question using the chat window, which is an existing technology, to improve the purchasing possibility by responding to the propensity and query of the customer who wants to purchase with the real-time intelligent system, The purpose of this study is to provide a method of operating an electronic commerce and security system using selective multi-video communication, which enables real-time individual consultation, by analyzing the cumulative data on the back and the customer responsiveness to product information.

As described above, the present invention can implement the offline sales method online to facilitate the purchase, and can provide a customer with purchasing power to build a more effective purchase process by providing information about the product in a customized form There is a characteristic.

In addition, by measuring buyers 'responsiveness to product descriptions and analyzing and managing trends of products, buyers' genders, and trends, the database can be operated efficiently, which is beneficial in terms of maximizing purchase and efficient use of system operation. It can provide a method of operating a service.

In addition, the present invention is to overcome the problems with the conventional similar technology, it can provide the buyer with quality and consistency for the product can provide a high reliability and satisfaction for the product, the margin structure of direct transactions from the seller perspective In addition to the basic profitability of improvements, it can handle large quantities of products quickly and accurately, providing usability to meet both security and e-commerce aspects, and as a site manager to be a broker or seller. By inducing direct transactions or brokerage transactions in Korea, it is possible to build a charging policy through a fee structure and to ensure profitability through analysis and overall management of member customers.

1 is a prior art, general flow diagram of an order delivery system over a network.
Figure 2 is a schematic diagram showing a general floor of the reservation order process according to the prior art.
Figure 3 is a prior art, flow chart illustrating a method of commodity trading through real-time image information.
Figure 4 is a block diagram showing the overall configuration of the e-commerce process according to the present invention.
5 is a complete service floor flow diagram of an e-commerce process in accordance with the present invention.
6 is a service floor flowchart of the security management process according to FIG. 5 of the present invention;
7 is a service floor flowchart of the purchase management process according to FIG. 5 of the present invention;
8 is a service floor flowchart of the sales management process according to FIG. 5 of the present invention;
9 is a matrix code image for an inter-product authentication service according to the present invention.
10 is a service floor flowchart of the caller management process according to FIG. 7 of the present invention;
11 is a flowchart showing the item information transmission process according to FIG. 10 of the present invention.
12 is a service floor flowchart of a DB management process according to the present invention.

E-commerce and security system operation method using the selective multi-video communication according to the present invention was devised to achieve the above object and effect, hereinafter with reference to the accompanying drawings in detail the preferred embodiment and technical configuration Shall be.

Figure 4 is a block diagram showing the overall configuration of the e-commerce process according to the present invention, the present invention relates to a system for inducing mediation for goods (products) traded between the buyer 101 and the seller (410).

More specifically, it manages the buyer group (100) consisting of a plurality of buyers who wish to buy jointly, and the seller group (400) composed of sellers (410) to sell the goods in bulk to lower the price of the goods The vendor 310 which is an intermediate company and the vendor group 300 in which the vendors 310 are gathered may be provided.

The seller 410 may have data of photographing his product in real time or in a captured image in detail, and a camera, a CCTV, a webcam, a smartphone, or the like may be used as the imaging device 420 for generating the data.

In addition, the seller 410 is connected on the network with the web server 210 of the electronic commerce system using the selective multi-image communication according to the present invention, the vendor group 300 is an intermediary server of the electronic commerce system using the selective multi-image communication 240 is connected on the network.

The connection method is preferably based on the Internet, and the web server 210 and the mediation server 240 may include a streaming server for transmitting a DB server 220 for storing data and an image through the Internet 200. In connection with 230, one electronic commerce system is configured.

Hereinafter, preferred embodiments of the present invention will be described with reference to FIGS. 5 to 8.

5 is a flow chart of the entire service floor of the e-commerce process according to the present invention. When the user accesses the forwarded domain address, the website providing the service according to the present invention starts (S100), and the customer registers through the login screen. And, when registering as a member, whether the seller and whether the buyer is performed a process of inputting and registering personal information, and if the process is successfully performed, the step S200 of logging in the customer registered as a member is started.

When the authentication process for the member is performed through the login step (S200), the DB server 220 searches for the information of the registered customer and classifies the member (S300).

The step of classifying the member (S300) is classified according to whether the buyer or seller (producer) registered at the time of membership registration, the purchase management process (S500) is performed when registered as a buyer, if registered as a seller (or producer) If the security management is selected (Yes) through the step (S400) asking whether to perform security management for their products, the security management process (S600) is performed, if the security management is not selected (No) Each management process S700 is performed.

E-commerce and security system operation method using the selective multi-image communication according to the present invention, the camera or a closed circuit television (CCTV) connected to the network is installed in various stores using the Internet, real-time or recording the goods displayed on the showcase Consumers (buyers) who access the Internet by sending images to specific servers can search and click on the categories and detailed items of the stores that have the images, and check the items directly at the stores where the desired items are displayed. The present invention relates to an electronic commerce technology and a security system from an accompanying manager.

Accordingly, the video equipment 420 of the plurality of sellers (or producers) 410 is connected to a network in order to introduce various products to a specific site on the web using the Internet.

The connection method may be in the form of an individual direct transaction, a multilateral direct transaction, or a multilateral brokerage transaction. In the case of an individual direct transaction, a seller exists in a single form, and the seller transmits his video information through a web server 210 through a streaming server ( Stored and transmitted to the 230 and the DB server 220, the intermediate server 240 and the vendor 300 does not exist when the operator and the seller of the electronic commerce system according to the present invention is the same.

In addition, the multi-party direct transaction has a separate operator of the electronic commerce system according to the present invention, there are a plurality of sellers 410, the seller is connected to the electronic commerce system by accessing within the space allocated by the operator through the pre-registration procedure and settings Provides a video recording a product in the form of real-time or VOD, multi-party intermediary transaction sellers 400 consisting of a plurality of sellers 410, without directly transmitting the images provided by the sellers 410 to the e-commerce system There is a vendor 310 to manage), and the vendor 310 may be a broker or an individual.

As such, the vendor 310 is a system that can supply a large amount of goods through a lower price bargain to a large number of buyers through the intermediary server 240.

6 is a service floor flow chart of the security management process according to FIG. 5 of the present invention, in which a member of FIG. 5 is registered as a seller (or a producer) in the step S300 of FIG. The process flow chart for the case of selecting the security management (Yes) through the step (S400) asking whether or not.

Security management process (S600), when the seller 410 is transmitting information about the product in real time, to block or resume the duplicate order or payment of the product by intermediary transaction or delivery according to the order, etc. Provide a process for

That is, in order to suspend transmission of information on a specific product to the purchaser 101 through the web server 210 in real time, when the power of the corresponding video equipment 420 connected to the LAN card is cut off and a power failure is temporarily performed. This is to solve the problem that the product is not automatically booted when the power supply to the region where the video equipment is located is supplied again, and the limitation of sales and advertisement transmission is caused.

To this end, the present invention can be provided with a security management process through the remote power supply and boot through the remote control.

To this end, video equipment needs a LAN card having a WOL (WAKE ON LAN) function, a router having a WOL (WAKE ON LAN) function, a router having a remote management port function by external access security, and a terminal supporting WOL in the BIOS.

WOL setting confirmation step (S602) is performed, if the WOL setting is not (No), the step of setting the WOL (S603) must be performed in the seller terminal, the process is terminated (S609).

WOL setting is to enable PCI Device Power On and OnBoard LAN Boot ROM function of ROM BIOS function in CMOS of the main board of the terminal, and set up Wake on magic packet generation in LAN card WOL setting. Remote desktop setting (check) and firewall blocking of terminal using MS series operating system should be canceled and port forwarding should be set in router network security.

If the WOL is set (Yes), a step (S604) of executing an application provided for remote control is performed.

The application execution step (S604), when the terminal using a remote MS-based operating system can be executed through Start> Programs> Accessories> Communication> "Remote Desktop Connection".

After executing the application, when performing the step (S605) of entering the IP address and the port forwarded to the router, the magic packet is transmitted (S606), the system is booted (S607), the video equipment was powered off An activation step (S608) for controlling the is performed.

The security management process (S600), it is possible to efficiently supply the power supply and video transmission for the product pending the transmission of the image due to the power failure or the interruption of the power, and furthermore, the product that is not actually on sale (for example, cultivation and For vegetables or fruits in preparation, products can be connected to the Internet at the required time and operate the video equipment to recognize the surrounding situation, thereby providing the effect of managing the remote security status.

7 is a service floor flow chart of the purchase management process according to Figure 5 of the present invention, through the step of classifying the members in Figure 5 (S300), when the member at the time of membership registration, the guest management process (P800) Is executed.

The caller management process (P800) can search for information on the corresponding product, through the image or video information provided through the web server 210 and the streaming server 230 linked with it, and to purchase and select the product Until now, it provides information and promotion about the product at the same time, is interactive, exchanges real-time information with the purchasing member, and provides a guest behavior (real-time counseling) service.

Thereafter, the purchase selection step 502 of the product by the buyer (member) is performed, and the customer group checking step S503 of checking whether the buyer 101 is an individual or a group is performed, and the customer group is the individual buyer 101. If, order step (S504) to order the product selected by the user is performed, if the order is not made in the order step (S504) (No), the process branches to the end step (S513).

The order step (S504) can be implemented by providing a button with the product displayed on the web server 210, the mouse event occurs when the button is clicked, the event is displayed as a function to the corresponding product in the web server The payment proceeds to step S508.

In the customer group confirmation step (S503) of checking whether the buyer 101 is an individual or a group, when the customer group is a buyer group 100 composed of individuals or groups wishing to purchase a large quantity, the buyer group 100 is an intermediary. Selecting a vendor desired by a vendor by searching a vendor group 300 composed of vendor image information transmitted through the server 240 and the streaming server 230 and vendors 310 providing such image information. S505 is performed.

The vendor 310 selected by the vendor selection step S505 is performed by adjusting the price by a discount rate according to the order quantity suggested by the buyer group 100 (S506), and the discount rate is It is desirable to provide a separate field for the vendor subscriber to register during the existing membership.

In the price adjustment step (S506), it is preferable that the discount rate for the quantity is selected by a standardized table so that the discount rate is calculated when the purchaser group 100 who is the orderer inputs his order quantity.

If the purchaser group 100 does not place an order (No) through the price adjustment step (S506), the process branches to the end step (S513).

As such, when the order step S504 is performed by the individual customer or the bulk purchase customer, the payment step S508 is performed.

The payment step (S508) may be ported to work with a conventional external electronic payment system such as credit card, points, mileage, mobile phone payment through a general electronic payment system.

When the payment step (S508) is completed, the step (S509) is performed in which the customer's order results are stored in the DB server 220, so that the order information can be confirmed by the seller terminal in an email, MMS, web page (MyPage), etc. A push step S510 for transmitting is performed.

When the buyer's order information is transmitted to the seller, the delivery step (S511) by the seller is performed, the delivery step (S511), the delivery result is inquired in conjunction with the invoice number or post office registration number of the courier, the web server or When the delivery confirmation result is transmitted by the buyer accessing the mobile application of the smartphone, a step (S512) of transmitting the payment amount to the seller registration account is performed and the process ends (S513).

FIG. 8 is a service floor flowchart of the sales management process according to FIG. 5 of the present invention, in which a member of FIG. 5 is registered as a seller (or a producer) in step S300 to perform security management for his product. The process flow chart for the case where the security management is not selected (No) through the step (S400) asking whether or not.

Login group (S200), when connected to the seller, the access group is a seller group step for classifying whether the vendor is a seller 410 for direct transactions or the seller group 400 to form a broker 310 in the form of brokerage transactions for mass transactions (S702) is performed, in the case of the seller 410 in the form of a direct transaction, in order to register the product to be sold, the product setting step of transmitting and registering the product in real time or VOD form through the video equipment to the web server 210 It may include the step (S703), the step (S708) to check the order information that is pushed (S510) from the buyer 101 to the seller terminal can proceed.

In addition, when the visitor is the vendor 310 of the brokerage transaction type through the sales group checking step (S702), it is connected to the intermediary server 240 from the DB server 220 through the connection information, and registers a product to be sold. In order to capture the product in the form of a real-time or VOD through the video equipment in order to transmit and register to the streaming server 230, including the registration step (S705), according to the order quantity proposed by the buyer group 100 Bargain confirmation step of confirming whether the applied discount rate is applicable due to the price at the time of order by inputting the order quantity of the buyer group 100 as an orderer in the step S506 of adjusting the price by the discount rate ( After performing S706), if the contract is not possible, modify the table in which the discount rate for the quantity is formalized in the field prepared separately for the vendor subscriber to the new proposal condition. If the modification is made, the information is transmitted to the mail, MMS, web page (MyPage), etc. as registered information of the purchaser group 100 that has performed the price adjustment step (S506).

In addition, if the contract is possible through the bargain confirmation step (S706), the vendor 310 is the contract is concluded through a mouse event such as clicking a contract conclusion button (S707), the result is the buyer group (100) ) Is delivered to the mail, MMS and web pages (MyPage), etc., and the final order information can be checked (S708).

When performing a mouse event such as clicking the order confirmation button in the order confirmation step (S708), the web server 210 or the mediation server 240 is a DB server 220 for the matrix code (Fig. 9) for the product In order to request, the streaming server 230 is stopped (S710) to stop the transmission of the related data that was sent in order to manage the duplicate payment or inventory availability for the order confirmation product.

Thereafter, the delivery step (S711) is performed, if the delivery is not completed or a refund or exchange occurs, the data transmission start step (S712) that the video for the order confirmation product was stopped again by the streaming server 230 is sent again When the delivery is completed, the matrix code data stored in the DB server 220 is deleted (S713), the billing step (S714) is charged for the system usage fee according to the sales price for the seller 410 or vendor 310 (S714). After the process is performed, the process ends (S715).

The billing step (S714) is linked with the remittance step (S512) that is performed after the delivery step (S511) is performed through the purchase management process (S500), and is charged (fee) before remitting to the seller 410 or the vendor 310. It may be specified that proceeding after the settlement.

9 is a matrix code image for the goods authentication service according to the present invention, captured and stored in the DB server 220 in accordance with the order confirmation step (S708), the order confirmation by the buyer in the sales management process (S700) As a still image transmitted to the purchaser 101 after step S708 is performed, horizontal and vertical tick marks and left and right codes mapped to the ordered product are displayed.

This is for resolving disputes if the product being shipped is a non-ready product such as a vegetable or fruit, or if there is a difference between the actual ordered product and the delivered product. It will function as a confirmation for requesting an exchange or exchange.

As an example, the ordered product to be sent is a still image with a diagonal line marked with the matrix code, and is compared with the actual delivered product by comparing the up, down, left, and right coordinate values with the starting point and the ending point of the diagonal line. When the actual product is different from the product on the still image, the image inputting the coordinate value and the diagonal start end value may be transmitted to the refund corner provided in the web server to proceed with the return or exchange request.

FIG. 10 is a flowchart illustrating a detailed call management process of the present invention applied to FIG. 7, wherein a customer connects to a shopping mall website to which the present invention is provided with a chat window (S820) while surfing the web and is interested in a particular item ( When the corresponding item is clicked to open detailed information of the item (S830), a step (S840) of checking whether the selected item is an item in which additional information is registered in the database is performed.

The registering item checking step (S840) includes a step of opening a link page of a general shopping mall in which a new page linked to the selected item is opened, but separately in a chat window which is always activated as a top layer on the monitor screen. It is a step of confirming whether additional information of the selected item to be provided is registered in the database.

In the item confirmation method of the registered item checking step (S840), for example, by assigning a unique identification code for each item, input registration information in the database for each given unique identification code, if the item is selected as a mouse event database It can be deployed by calling the corresponding identification code in the chat window.

If there is no additional information on the corresponding item in the database in the registered item checking step (S840) (NO), the process branches to the database management process (P860), and if the registered item checking step (S840) for the item in the database. If additional information exists (YES), the item information transmission process P850 is executed.

FIG. 11 is a flowchart showing details of the item information transmitting process P850 shown in FIG. 10.

In the registration item checking step (S840), if additional information about the corresponding item exists in the database (YES), the information transmission step of calling the information present in the identification code corresponding to the selected item in the database and outputting it to the chat window In operation S852, a query generation step S853 of waiting for a query from a customer who clicks an item from a chat window is performed.

If there is no separate query from the customer by waiting a predetermined time in the query generation step (S853), the step (S854) of transmitting additional information from the database is performed.

The transmitting of the additional information (S854) further transmits other information recorded in the same identification code in the database table managed by the identification code assigned to the selected item, and continues until the customer responds (query). By providing additional information over and over, you can accumulate information about how the query changes based on what information the customer responds to.

When the customer makes a query to the chat window about the additional information provided from the database in the query generation step S853, the administrator who monitors the query contents is inquiries (S855) of the query contents and the database (DB). Branch to the management process (P860).

FIG. 12 is a flowchart showing details of a database management process executed by branching in FIGS. 10 and 11, and it is determined whether there is a registered item that determines whether a branched signal is a branched signal from FIG. 10 or a branched signal from FIG. 11. Step S862 is performed.

The principle of the step of determining whether there is a registered item (S862), the signal branched through the registration item check step (S840) of FIG. 10 is a signal that is not a registered item, through the event count accumulation step (S863), customers are registered The number of clicks (mouse event occurrence) for items that are not items is accumulated.

Since the cumulative number of events of the unregistered item is notified to the administrator, a step (S865) is performed by the administrator asking whether to generate new information on the unregistered item, and when the new information is input by the administrator, it is given to the unregistered item. The step (S866) of registering as a registered item in the same identification code of the database table corresponding to the unique identification code is performed.

In addition, the signal branched according to the generation and reply of the customer quality of FIG. 11 in the step of determining whether there is a registered item (S862) is a registered item, which adds a flag value to an identification code given to the provided information to which a query comes in. Step S864 is performed to determine the output order of the information provided in the chat window in providing continuous additional information repeatedly until the customer responds (query).

That is, the information that the customer responds to and the response information about the question are first outputted, so that the intelligent response to the time-sensitive fashion trend and the change in the propensity response of the customer can be performed.

The reason for assigning the flag value is to determine the ranking according to the number of repetitions of the information to be responded to when the information and the question items responded by the customer are expanded.

100: buyer group 101: buyer
200: Internet (network) 210: Web server (WEB SERVER)
220: DB server (DATABASE SERVER) 230: streaming server (STREAMING SERVER)
240: MEDIATIONG SERVER 300: Vendor Group
310: vendor 400: seller group
410: Seller 420: Video equipment
P500: Purchase Management Process P600: Security Management Process
P700: Sales Management Process P800: Guest Management Process
P850: Item Information Transfer Process P860: Database Management Process

Claims (7)

When the authentication process for the member is performed through the login step (S200), the DB server 220 searches for the information of the registered customer, classifies the member (S300), and classifies the member. (S300) is classified according to whether the buyer or seller (producer) registered at the time of membership registration, the purchase management process (S500) is performed when registered as a buyer, if registered as a seller (or producer), for their products If the security management is selected (Yes) through the step (S400) asking whether to perform security management, if the security management process (S600) is performed, if the security management is not selected (No) Sales management process (S700) In each of the e-commerce and security system operation method performed;
In the step of classifying the members (S300), when the user is identified as a buyer at the time of membership registration, the information on the corresponding product through the image or video information provided through the web server 210 and the streaming server 230 linked with the Search and provide product information and promotion at the same time until the product is selected for purchase, interactively, exchange real-time information with the purchaser, and provide real-time consultation service, and purchase selection step for the product to be purchased by the member (502). ; A customer group checking step S503 of checking whether the buyer 101 is an individual or a group; If the customer group is an individual buyer 101, the order step (S504) to order the product selected by the user is immediately performed, the customer group confirmation step (S502) to check whether the buyer 101 is an individual or a group If the group is a buyer group 100 composed of individuals or groups wishing to purchase a large quantity, the buyer group 100 is the product image information and the same image transmitted through the mediation server 240 and the streaming server 230 Searching for a vendor group 300 including vendors 310 providing information and selecting a desired vendor (S505); The vendor 310 selected by the vendor selection step S505 is adjusted to a price by a discount rate according to the order quantity proposed by the buyer group 100 (S506); (S504) is performed, and when the ordering step (S504) is performed can be implemented by arranging a button with the product displayed on the web server 210, clicking the button generates a mouse event, the event is a function Displaying and performing payment for the corresponding product in the web server (S508);
A step (S509) of storing the order result of the customer in the DB server 220 is performed, and a push step (S510) of transmitting the order information to the seller terminal to be confirmed in an email, an MMS, and a web page (MyPage); When the buyer's order information is transmitted to the seller, the delivery step (S511) by the seller is performed, the delivery step (S511), the delivery result is inquired in conjunction with the invoice number or post office registration number of the courier, the web server or When the delivery confirmation result is transmitted by the buyer accessing the mobile application of the smartphone, the step of transmitting the payment amount to the seller registration account (S512); Purchasing management process (S500) consisting of;
Through the login (S200), when connected as a seller, the access group checking step of classifying whether the accessor is a seller 410 for a direct transaction or a seller group 400 to classify whether the vendor 310 is a brokerage transaction type for mass transactions. (S702); In the case of the seller 410 in the form of a direct transaction, in order to register a product to be sold, a product setting step (S703) of photographing the product in real time or in a VOD form through a video device and transmitting and registering it to the web server 210; Confirming order information pushed to the seller terminal (S510) from the buyer 101 (S708); When the visitor is the vendor 310 of the brokerage transaction type through the sales group checking step S702, the DB is connected to the intermediary server 240 from the DB server 220 through the access information, and an image for registering a product to be sold is obtained. Brokerage server registration step (S705) capable of transmitting and registering the product in real time or VOD form through the equipment to the streaming server 230; In the step S506 in which adjustment is made to the price by the discount rate according to the order quantity proposed by the buyer group 100, the buyer group 100 who is the orderer inputs his order quantity and the discount rate applied at the time of order is applied. A bargain check step (S706) to confirm whether it is applicable due to such; If the contract is possible through the bargain confirmation step (S706), the vendor 310 is the contract is concluded through a mouse event such as clicking the contract conclusion button (S707); Transmitting the registered information of the purchaser group 100 to an e-mail, an MMS, a web page (MyPage), etc., and confirming final order information (S708); The web server 210 or the mediation server 240 requests the DB server 220 for the matrix code of the corresponding product, and the streaming server 230 manages duplicate payment or stock availability for the order confirmation product. Stopping transmission of related data which has been sent (S710); When the delivery is completed, the matrix code data stored in the DB server 220 is deleted (S713), the billing step (S714) is charged for the system usage fee according to the selling price for the seller 410 or vendor 310; Sales management process (S700) consisting of; e-commerce and security system operating method using a selective multiple video communication capable of real-time individual consultation. The method according to claim 1,
The matrix code is captured and stored in the DB server 220 according to the order confirmation step (S708), and after the order confirmation step (S708) by the buyer in the sales management process (S700) is performed to the buyer 101 The still image that is sent. The horizontal, vertical, and diagonal scales and the left and right codes that are mapped to the ordered product are entered.If the product being sent is a product such as a vegetable or a fruit that is not ready-made, it is delivered with the actual ordered product. In order to resolve disputes when there is a difference between products, and when a problem of freshness or similar alternative goods is sent, it functions as a confirmation for requesting a refund or exchange. E-commerce and security system operation method using. The method according to claim 1,
WOL setting confirmation step (S602) through the step (S400) asking whether to perform security management for their products in the case of registering as a seller (or a producer) in the step of classifying members (S300);
If the WOL is not set, setting the WOL (S603);
Enables PCI Device Power On and OnBoard LAN Boot ROM functions among the functions of ROM BIOS in the CMOS of the main board of the terminal, and wakes up when a magic packet occurs in the LAN card WOL setting. Remote desktop setting (check) and firewall blocking of the terminal using the; and setting the port forwarding in router network security;
If WOL is set (Yes), if the remote terminal uses the MS series operating system through the application provided for remote control, execute Start>Programs>Accessories>Communication>"Remote Desktop Connection" ( S604);
After executing the application, entering the remote IP address and the port number forwarded to the router (S605);
Magic packet is transmitted (S606) and the system is booted (S607), the activation step for controlling the video equipment that was powered off (S608); real-time individual consultation comprising a security management process consisting of (S600) E-commerce and security system operation using selective multi-video communication. The method according to claim 1;
When the customer clicks on an item (S830) to open a specific information of a specific item (item) of interest while accessing the web site by accessing a shopping mall website to which the present invention is equipped with a chat window (S820), the selected item is a database. Method (S840) is a method of operating an electronic commerce and security system using a selective multi-video communication capable of real-time individual consultation, characterized in that additional information is registered in step (S840). The method of claim 4,
In the registration item checking step (S840), if additional information about the corresponding item exists in the database (YES), the information transmission step of calling the information present in the identification code corresponding to the selected item in the database and outputting it to the chat window (S852); A query generation step (S853) of waiting for a query from a customer who clicks on an item from a chat window; Waiting for a predetermined time in the query generation step (S853) and transmitting additional information from a database (S854) when there is no separate query from a customer; When the customer makes a query in the chat window about the additional information provided from the database in the query generation step (S853), the administrator monitoring the content of the query includes the step of replying to the query content (S855). E-commerce and security system operation method using selective multi-video communication capable of real-time individual consultation. delete The method of claim 5, further comprising:
The signal branched through the inquiry reply step (S855) is a registered item, and in providing repeated additional information continuously until the customer responds (query) to the identification code given to the provided information to which the query comes in, the chat window And a step of adding a flag value in order to determine an output order of information provided to the user and to rank the information according to the repetition frequency of the information when the customer response information and questions are developed in plural. E-commerce and security system operation method using the optional multiple video communication capable of real-time individual consultation.

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