TWI441090B - A store to home delivery method and system - Google Patents

A store to home delivery method and system Download PDF

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TWI441090B
TWI441090B TW100126269A TW100126269A TWI441090B TW I441090 B TWI441090 B TW I441090B TW 100126269 A TW100126269 A TW 100126269A TW 100126269 A TW100126269 A TW 100126269A TW I441090 B TWI441090 B TW I441090B
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consumer
shopping
store
physical
location
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TW201305928A (en
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Ying Chou Chen
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Taiwan Familymart Co Ltd
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店到宅配送方法及系統Store-to-home delivery method and system

本發明係關於一種配送方法及系統,尤指一種在虛擬通路購物時選定接收商品地點後,先由實體通路配送系統根據消費者購買商品的種類選擇對應的出貨通路業者,再判斷與消費者接收商品地點所對應一短距離之實體通路據點,將商品配送至前述實體通路據點,再將商品從前述實體通路據點運送至接收商品地點的配送方法及系統。The present invention relates to a delivery method and system, and more particularly to a method for selecting a delivery route when a virtual channel is selected for purchase, and then the physical route distribution system selects a corresponding shipment route provider according to the type of the product purchased by the consumer, and then judges the consumer. A physical route base corresponding to a short distance corresponding to the product location, and the goods are delivered to the physical route base, and then the goods are transported from the physical route base to the delivery method and system for receiving the goods.

目前消費者在使用如購物網站或電視購物系統之類的虛擬通路購物平台購物時,如該等虛擬通路購物平台欲寄送商品給給消費者時,不外使用一般宅配快遞公司的配送服務或是郵政系統的包裹服務,消費者從虛擬通路購物平台購買商品,選擇接收商品地點後,如為使用郵政系統的包裹服務,出貨通路業者須先將商品從存放商品的倉庫運送至郵局寄送,郵局會將商品運送至設於接收商品地點所在地區的郵局,再將商品送至接收商品地點;而一般宅配快遞公司的配送服務係將商品從存放商品的倉庫運送至設於接收商品地點所在地區的營業所,再將商品配送到接收商品地點。At present, when consumers use a virtual channel shopping platform such as a shopping website or a TV shopping system to shop, if the virtual channel shopping platform wants to send goods to consumers, it can use the delivery service of the general home delivery company or It is the parcel service of the postal system. After the consumer purchases the merchandise from the virtual channel shopping platform and chooses to receive the merchandise location, if the postal system uses the parcel service, the shipping channel operator must first transport the merchandise from the warehouse where the merchandise is stored to the post office. The post office will deliver the goods to the post office located in the area where the goods are received, and then deliver the goods to the place where the goods are received. The general home delivery company's delivery service transports the goods from the warehouse where the goods are stored to the place where the goods are received. The business office in the area will then deliver the goods to the place where the goods are received.

唯,前述兩種配送方式皆需先將商品從存放商品的倉庫直接或間接運送至設於接收商品地點所在地區的郵局或宅配公司營業所,再將商品配送到消費者選定的接收商品地點,商品須經兩段以上的配送才可送至消費者選定的接收商品地址(即最終接收商品之地點);商品從送到接收商品地點所在地區的郵局或宅配公司營業所,到開始將商品配送到接收商品地點之間,也需要花費一段依接收商品地點之地址分揀處理商品的時間;且郵局或宅配公司營業所據點並不多,故需花費一定時間從郵局或宅配公司營業所據點運送到接收商品地點,數段運送及處理時間的加總將使商品無法快速的送至消費者選定的接收商品地點(即最終接收商品之地點)。由上述可知,目前既有的技術仍存在有諸多問題,猶待進一步檢討,並謀求可行的解決方案。Only the above two delivery methods need to first transport the goods directly or indirectly from the warehouse where the goods are stored to the post office or the home delivery company office located in the area where the goods are received, and then deliver the goods to the selected goods place selected by the consumer. The goods must be delivered to the consumer's selected receiving product address (that is, the place where the goods are finally received) after two or more shipments; the goods are delivered from the post office or home delivery company in the area where the goods are received, to the beginning of delivery. Between the receiving goods locations, it is also necessary to spend a period of time sorting and processing the goods according to the address of the receiving goods place; and there are not many post offices or home delivery companies, so it takes a certain time to transport from the post office or the home office of the home office. By receiving the merchandise location, the sum of the several shipments and processing times will make it impossible for the merchandise to be quickly delivered to the location of the receiving merchandise selected by the consumer (ie, the location where the merchandise is ultimately received). From the above, we can see that there are still many problems in the existing technology, and we still need to further review and seek feasible solutions.

因此,本發明主要目的在於提供一種店到宅配送方法,其可提供消費者一快速且便利的購物配送服務。Accordingly, it is a primary object of the present invention to provide a store-to-home delivery method that provides a fast and convenient shopping delivery service for consumers.

為達成前述目的採取的主要技術係令前述方法至少包括以下步驟:提供一虛擬通路購物平台,供消費者根據購物相關資訊(例如:品項、種類、數量、規格、功能、品質、價格或市場行情、折扣優惠條件、付款方式、購買對象或其他購買條件等)選購商品,並選擇接收商品地點與配送時間;虛擬通路購物平台依據消費者購買商品的不同,將購物資料傳送至不同的虛擬通路資訊系統;各虛擬通路資訊系統將資料傳至一實體通路配送系統;由實體通路配送系統依消費者購買商品的購物相關資訊等,選擇至少一個與購買商品對應的出貨通路業者;該實體通路配送系統計算與消費者接收商品地點對應之最適(短)距離之實體通路據點(例如以電子地圖最短距離或者最短路徑路線執行排程規劃、出貨數量設定、迴避尖峰時段最短時間路線排程規劃、惡劣天候迴避路線排程規劃等),再選出一個對應於該消費者接收商品地點的優選實體通路據點;該實體通路配送系統傳送資料至前述選出之實體通路據點;將購買商品從前述選出之實體通路據點配送至接收商品地點。The main technology adopted to achieve the foregoing objectives is that the aforementioned method includes at least the following steps: providing a virtual access shopping platform for consumers to store relevant information (eg, item, type, quantity, specification, function, quality, price, or market) Market, discount terms, payment methods, purchase objects or other purchase conditions, etc.), and choose to receive the goods location and delivery time; the virtual channel shopping platform transmits the shopping materials to different virtual machines according to the different products purchased by the consumers. a channel information system; each virtual channel information system transmits the data to a physical channel distribution system; and the entity channel distribution system selects at least one shipping channel operator corresponding to the purchased product according to the shopping related information of the consumer purchasing the commodity; the entity The path distribution system calculates the physical path base of the optimal (short) distance corresponding to the location where the consumer receives the commodity (for example, scheduling scheduling with the shortest distance or shortest route of the electronic map, setting of the shipment quantity, and avoiding the shortest time route schedule of the peak period) Planning, bad weather, avoiding roads Scheduling, etc., and then selecting a preferred physical access point corresponding to the location where the consumer receives the merchandise; the physical routing system transmits the data to the selected physical access point; and the purchased merchandise is delivered from the selected physical access point to Receive product locations.

利用前述方法,該實體通路配送系統會依消費者購買商品的種類,選擇至少一個與購買商品對應的出貨通路業者,且會自行計算最接近消費者接收商品地點且與前述出貨通路業者合作的實體通路據點,以選出一個對應於該消費者接收商品地點的優選實體通路據點,商品配送只需實體通路據點配送至接收商品地點的一段配送即可完成,不須像既有技術的商品須經兩段以上的配送才可送至接收商品地點,可縮短商品配送到接收商品地點的時間,也可節省配送時所消耗的能源降低商品配送成本;且該實體通路據點可為便利商店,以現今便利商店在國內的普及程度,在消費者容易設為接收商品地點的住家、工作地點或上學地點附近常常會有便利商店,且前述實體通路配送系統會自行計算並選擇最接近消費者接收商品地點的實體通路據點,故將訂購商品從實體通路據點直接配送到接收商品地點較既有技術將商品從郵局或宅配公司營業所據點運送到接收商品地點來得短,使虛擬通路的商品可於短時間配送至接收商品地點。By using the foregoing method, the physical path distribution system selects at least one shipping channel operator corresponding to the purchased product according to the type of the product purchased by the consumer, and calculates the closest location to the consumer receiving the commodity and cooperates with the aforementioned shipping channel manufacturer. The physical access point to select a preferred physical access point corresponding to the location where the consumer receives the commodity, and the delivery of the commodity can be completed only by a physical delivery route to a delivery of the receiving commodity location, without having to be a commodity like the prior art After two or more stages of delivery, it can be sent to the receiving place, which can shorten the time when the goods are delivered to the place where the goods are received, and also save the energy consumed during the delivery to reduce the cost of goods distribution; and the physical access point can be a convenience store. Nowadays, the popularity of convenience stores in China is often in the vicinity of homes, work places or school places where consumers are easy to set up to receive goods, and the above-mentioned physical channel distribution system calculates and selects the closest consumer to receive goods. The physical route of the location, so the order will be Stronghold direct distribution channel to the receiving merchandise location than the existing technology will ship to home delivery from the post office or the company's business base location to receive goods come short, so that goods can be distributed to virtual paths to receive merchandise location in a short time.

本發明次一目的在提供一種店到宅配送系統,其包括有:一個以上的虛擬通路平台,係提供購物相關資訊(例如:品項、種類、數量、規格、功能、品質、價格或市場行情、折扣優惠條件、付款方式、購買對象或其他購買條件等)作為消費者選購商品的依據,另供選擇配送時間;一個以上的虛擬通路資訊系統,係與前述虛擬通路平台連線,其透過連線接收消費者購物資料;一實體通路配送系統,係與前述虛擬通路資訊系統連線,用以接收購物資料,可依購物資料中消費者購買商品的購物相關資訊等,選擇一個以上與購買商品對應的出貨通路業者,並計算與消費者接收商品地點最適(短)距離之實體通路據點,以選出一個對應於該消費者接收商品地點的優選實體通路據點,進而將購物資料傳送至選出之實體通路據點。A second object of the present invention is to provide a store-to-home distribution system including: more than one virtual access platform, providing shopping-related information (eg, item, type, quantity, specification, function, quality, price, or market quotation) , discount conditions, payment methods, purchase objects or other purchase conditions, etc.) as a basis for consumers to purchase goods, and alternative delivery time; more than one virtual channel information system, connected with the aforementioned virtual channel platform, through The connection receives the consumer shopping data; the physical channel distribution system is connected with the virtual channel information system to receive the shopping data, and may select one or more purchases according to the shopping related information of the consumer purchasing the product in the shopping data. The merchandise channel corresponding to the merchandise, and calculating the physical path location corresponding to the consumer's optimal (short) distance to receive the merchandise location, to select a preferred physical transit location corresponding to the consumer's receiving merchandise location, and then transmitting the shopping data to the selected outlet The physical access point.

首先,請參閱圖1所示,係本發明一較佳實施例的系統架構示意圖,主要係由一個以上虛擬通路購物平台10與一個以上虛擬通路資訊系統20連接,該等虛擬通路資訊系統20與一實體通路配送系統30連接,該實體通路配送系統30再與一個以上的實體通路據點40連線。First, referring to FIG. 1 , a schematic diagram of a system architecture according to a preferred embodiment of the present invention is mainly connected to more than one virtual path information system 20 by more than one virtual path shopping platform 10, and the virtual path information system 20 and A physical path distribution system 30 is coupled, and the physical path distribution system 30 is in turn coupled to more than one physical access point 40.

該虛擬通路購物平台10為與客戶接觸的介面,該虛擬通路購物平台10可為購物網站或電視購物平台,消費者可在該虛擬通路購物平台10上選購商品,根據購物相關資訊(例如:品項、種類、數量、規格、功能、品質、價格或市場行情、折扣優惠條件、購買對象或其他購買條件等)供消費者選購商品,並決定配送時間與付款方式,在此實施例中可選擇線上付款或貨到付款,如消費者選擇線上付款,則可使用信用卡或網路ATM等方式付款。The virtual access shopping platform 10 is an interface for contacting the customer. The virtual access shopping platform 10 can be a shopping website or a television shopping platform, and the consumer can purchase goods on the virtual access shopping platform 10 according to the shopping related information (for example: Item, type, quantity, specification, function, quality, price or market conditions, discount conditions, purchase target or other purchase conditions, etc.) for consumers to purchase goods, and determine the delivery time and payment method, in this embodiment You can choose between online payment or cash on delivery. If the consumer chooses online payment, they can pay by credit card or online ATM.

該虛擬通路資訊系統20係用來接收消費者的購物資料,該虛擬通路購物平台10以消費者購買的物品來判斷須傳送購物資料給何種虛擬通路資訊系統20,例如消費者購買的商品為通路甲的商品,則將購物資料傳送至通路甲所屬的虛擬通路資訊系統甲20,由通路甲出貨,如消費者購買的商品為通路乙的商品,則將購物資料傳送至通路乙所屬的虛擬通路資訊系統乙20,由通路乙出貨。The virtual channel information system 20 is configured to receive shopping materials of the consumer. The virtual channel shopping platform 10 determines, by the items purchased by the consumer, which virtual channel information system 20 is required to transmit the shopping materials. For example, the goods purchased by the consumer are The goods of the channel A are transmitted to the virtual channel information system A 20 to which the channel A belongs, and are shipped by the channel A. If the goods purchased by the consumer are the goods of the channel B, the shopping data is transmitted to the channel B. Virtual Path Information System B 20, shipped by Path B.

該實體通路配送系統30從該虛擬通路資訊系統20接收消費者購物資料後,依消費者購買商品的種類,選擇一個以上與購買商品對應的出貨通路業者,再計算距消費者接收商品地點最適(近)距離之實體通路據點40,其計算最適距離的一可行方式係可以電子地圖最短距離或者最短路徑路線以執行排程規劃、出貨數量設定、迴避尖峰時段最短時間路線排程規劃、惡劣天候迴避路線排程規劃等。又該實體通路據點40係與前述出貨通路業者對應,以選出一個對應於該消費者接收商品地點的優選實體通路據點40,之後再將消費者購物資料傳送到該優選的實體通路據點40;該實體通路據點40接收到消費者購物資料後,再依該資料將商品從實體通路據點40配送至消費者接收商品地點,如消費者在前述虛擬通路購物平台10選擇選擇貨到付款,則消費者在接收商品時再行付款,在此較佳實施例中,該實體通路據點40可為便利商店;在其他較佳實施例中,該實體通路據點40也可為便利商店以外的異業商店(如:電器行、維修站、藥妝店、百貨公司專櫃或其他零售賣場等),或為宅配公司的營業所;例如消費者購買的商品是一瓶飲料,該瓶飲料是出貨通路業者丙負責出貨,且便利商店是對應於該出貨通路業者丙的實體通路據點40,該實體通路配送系統30會計算距消費者接收商品地點最近距離之便利商店,以選出一個對應於該消費者接收商品地點的優選便利商店,之後再將消費者購物資料傳送到該優選的便利商店;該優選便利商店接收到消費者購物資料後,再依該資料將商品從優選便利商店配送至接收商品地點,交付給消費者;如消費者購買的商品是一個電視機,該電視機是出貨通路業者丁負責出貨,且電器行是對應於該出貨通路業者丁的實體通路據點40,該實體通路配送系統30會計算距消費者接收商品地點最近距離之電器行,以選出一個對應於該消費者接收商品地點的優選電器行,之後再將消費者購物資料傳送到該優選的優選電器行;該優選電器行接收到消費者購物資料後,再依該資料將商品從優選電器行配送至消費者接收商品地點。After receiving the consumer shopping data from the virtual channel information system 20, the physical channel delivery system 30 selects one or more shipping channel operators corresponding to the purchased product according to the type of the product purchased by the consumer, and then calculates the optimal location for receiving the product from the consumer. (near) distance physical path base 40, a feasible way to calculate the optimal distance is to use the shortest distance or shortest path of the electronic map to perform scheduling planning, shipment quantity setting, avoiding the peak time, the shortest time route scheduling, and the bad Avoiding route scheduling and so on. The physical access point 40 is associated with the aforementioned shipping path provider to select a preferred physical access point 40 corresponding to the consumer's location of the goods, and then transfer the consumer shopping data to the preferred physical access point 40; After receiving the consumer shopping data, the entity routing base 40 then distributes the merchandise from the physical access location 40 to the consumer receiving the merchandise location according to the data. If the consumer selects the cash on delivery in the virtual shopping platform 10, the consumer consumes In the preferred embodiment, the physical access point 40 can be a convenience store; in other preferred embodiments, the physical access point 40 can also be a different store outside the convenience store. (eg, electrical appliance, repair station, drug store, department store counter or other retail stores, etc.), or the business office of the home delivery company; for example, the consumer purchases a bottle of beverage, which is the shipping channel C is responsible for shipping, and the convenience store is a physical access point 40 corresponding to the shipping path provider C, and the physical path distribution system 30 calculates the distance. The consumer receives a convenient store closest to the location of the merchandise to select a preferred convenience store corresponding to the location at which the consumer receives the merchandise, and then transmits the consumer shopping profile to the preferred convenience store; the preferred convenience store receives the consumer After the shopping materials are used, the merchandise is distributed from the preferred convenience store to the receiving merchandise location and delivered to the consumer; if the consumer purchases the merchandise is a television set, the television is the shipping channel operator Ding responsible for shipping, and The appliance line is a physical access point 40 corresponding to the shipping path provider D. The physical path distribution system 30 calculates an electrical line that is closest to the location at which the consumer receives the item to select a preferred location corresponding to the location at which the consumer receives the item. The appliance line then transfers the consumer shopping data to the preferred preferred appliance line; after receiving the consumer shopping profile, the preferred appliance line then distributes the item from the preferred appliance line to the consumer receiving item location.

在本實施例中,進一步設有一帳務清分系統(圖中未示),消費者付款後,該系統會依據消費者購物清單的出貨通路與付款方式,就虛擬通路購物平台、虛擬通路資訊系統、實體通路配送系統及出貨通路業者、實體通路據點進行帳務清分(cleaning)或結算,如數據清分、帳務處理、帳務查詢、日終處理等功能。In this embodiment, a bill clearing system (not shown) is further provided. After the consumer pays, the system will follow the shipping path and payment method of the consumer shopping list, and the virtual channel shopping platform and the virtual channel. Information systems, physical channel distribution systems, and shipping channel operators, physical access locations for accounting clearing or settlement, such as data clearing, accounting processing, accounting query, and day-end processing.

請參閱圖2所示,由上述可知,本發明的系統架構及其運用在物件配送的基本流程,經進一步歸納後可知本發明的店到宅配送方法係包括如下步驟:提供一虛擬通路購物平台,供消費者選購商品並選擇接收商品地點與配送時間201;在本實施例中,如接收商品地點的地點在實體通路據點密集的地區時,消費者可在購物時指定商品在某特定時間配送至接收商品地點(如:訂購後四小時、六小時、八小時,或約定特定收貨時間區間帶);虛擬通路購物平台依據消費者購買商品的不同,將購物資料傳送至不同的虛擬通路資訊系統202;各虛擬通路資訊系統將資料傳至一實體通路配送系統203;由實體通路配送系統依消費者購買商品的種類,選擇至少一個與購買商品對應的出貨通路業者204;該實體通路配送系統計算與消費者接收商品地點對應之最適(短)距離之實體通路據點,且該實體通路據點對應於前述出貨通路業者,再選出一個對應於該消費者接收商品地點的優選實體通路據點205;該實體通路配送系統傳送資料至前述選出之實體通路據點206;將購買商品從前述選出之實體通路據點配送至接收商品地點207;在本實施例中,實體通路密集的地區上午在虛擬通路購物平台上訂購商品,下午商品即可配送至接收商品地點。Referring to FIG. 2, it can be seen from the above that the system architecture of the present invention and its basic process of object distribution are further summarized. The shop-to-home distribution method of the present invention includes the following steps: providing a virtual access shopping platform For the consumer to purchase the product and select to receive the product location and delivery time 201; in this embodiment, if the location of the receiving commodity location is in the area where the physical access location is dense, the consumer can specify the commodity at a certain time during the shopping. Delivery to the receiving goods location (such as: four hours, six hours, eight hours after the order, or a specific delivery time interval); the virtual channel shopping platform transmits the shopping materials to different virtual channels according to the different products purchased by the consumers. The information system 202; each virtual path information system transmits the data to a physical path distribution system 203; and the physical path distribution system selects at least one shipping path provider 204 corresponding to the purchased item according to the type of the product purchased by the consumer; The distribution system calculates the physical distance of the optimal (short) distance corresponding to the location where the consumer receives the commodity According to the point, and the physical access point corresponds to the aforementioned shipping route provider, and then selects a preferred physical access point 205 corresponding to the location where the consumer receives the commodity; the physical path distribution system transmits the data to the selected physical access point 206; The purchased merchandise is delivered from the selected physical transit location to the receiving merchandise location 207; in the present embodiment, the physical intensive area is ordered in the morning on the virtual access shopping platform, and the afternoon merchandise can be delivered to the receiving merchandise location.

由上述說明可瞭解本發明店到宅配送方法的具體流程及其系統架構,以該等技術實現的店到宅配送方法至少具備如下特色及優點:The above description can be used to understand the specific flow and system architecture of the store-to-home delivery method of the present invention, and the store-to-home delivery method implemented by the technologies has at least the following features and advantages:

1、在虛擬通路購物平台訂購的商品可於短時間內配送至消費者端:商品配送至接收商品地點只需由實體通路據點配送至接收商品地點的一段配送即可完成(即省略一段物流配送之步驟),不須像既有技術的商品須經兩段以上的配送才可送至接收商品地點,可縮短商品配送到接收商品地點的時間;且該實體通路配送系統會計算與選出與消費者接收商品地點對應之最短距離之實體通路據點,以選出一個對應於該消費者接收商品地點的優選實體通路據點,使從實體通路據點配送至接收商品地點的時間能進一步減少,使得在虛擬通路購物平台購買的商品可於短時間內配送至消費者端。1. The goods ordered on the virtual channel shopping platform can be delivered to the consumer in a short time: the delivery of the goods to the receiving goods location can be completed only by a physical delivery route to the receiving goods location (ie, a part of the logistics distribution is omitted) Steps), it is not necessary to deliver the goods like the prior art to the receiving place by two or more pieces of delivery, and the time for the goods to be delivered to the place where the goods are received can be shortened; and the physical channel distribution system calculates and selects and consumes Receiving the physical path of the shortest distance corresponding to the commodity location to select a preferred physical access point corresponding to the location where the consumer receives the commodity, so that the time from the physical transit location to the receiving commodity location can be further reduced, so that the virtual pathway is Products purchased on the shopping platform can be delivered to the consumer in a short time.

2、通路優勢整合:本發明可使用已密集設置的便利商店作為店到宅配送服務的實體通路據點,以目前便利商店在國內的普及程度,在消費者容易設為接收商品地點的住家、工作地點或上學地點附近常常會有便利商店,不需另外花費大筆金錢增加據點即可享有實體通路據點密集佈建的優勢。2. Integration of access advantages: The present invention can use a convenience store that has been densely arranged as a physical access point for the store-to-home delivery service, and at present, the degree of popularity of the convenience store in the country is easy to set as the home and work of the place where the consumer receives the goods. There are often convenience stores near the location or school location, and you can enjoy the advantages of densely built physical access points without having to spend a lot of money to increase your position.

3、提供消費者一快速且便利的購物配送服務:商品配送至接收商品地點只需由實體通路據點配送至接收商品地點的一段配送即可完成,故配送時間的長短較需兩段以上配送的既有技術更容易評估,如接收商品地點的地點在實體通路據點密集的地區時,消費者可在購物時指定商品在某特定時間配送至接收商品地點(如:訂購後四小時、六小時、八小時,或約定特定收貨時間區間帶)。3. Providing a fast and convenient shopping delivery service for consumers: the delivery of goods to the receiving goods location can be completed only by a physical delivery route to a delivery of the receiving goods location, so the delivery time is more than two segments. Existing technologies are easier to assess. For example, when the location of the receiving commodity location is in a densely populated area, the consumer can specify the goods to be delivered to the receiving commodity location at a certain time during shopping (eg, four hours and six hours after ordering, Eight hours, or agreed to a specific receipt time interval).

4、降低商品配送成本:商品配送只需實體通路據點配送至接收商品地點的一段配送即可完成,不須像既有技術的商品須經兩段以上的配送才可送至接收商品地點,可縮短商品配送到接收商品地點的時間,也可節省配送花費的能源降低商品配送成本;又本發明利用了實體通路據點原本具備的供補貨機制,並不因支援前述功能而增加額外的成本。4. Reduce the cost of goods distribution: the delivery of goods can be completed only by a physical delivery route to a delivery of the goods receiving location. It is not necessary to deliver the goods to the receiving goods location after two or more pieces of delivery. By shortening the time when the product is delivered to the place where the product is received, the energy cost of the distribution can be reduced, and the cost of the product is reduced. The present invention utilizes the replenishment mechanism originally provided by the physical access point, and does not add additional cost by supporting the aforementioned function.

10...虛擬通路購物平台10. . . Virtual channel shopping platform

20...虛擬通路資訊系統20. . . Virtual path information system

30...實體通路配送系統30. . . Physical path distribution system

40...實體通路據點40. . . Physical access point

圖1係本發明之系統架構示意圖1 is a schematic diagram of a system architecture of the present invention

圖2係本發明之配送方法流程圖2 is a flow chart of the delivery method of the present invention

10...虛擬通路購物平台10. . . Virtual channel shopping platform

20...虛擬通路資訊系統20. . . Virtual path information system

30...實體通路配送系統30. . . Physical path distribution system

40...實體通路據點40. . . Physical access point

Claims (10)

一種店到宅配送方法,包括下列步驟:提供一虛擬通路購物平台,供消費者選購商品並選擇接收商品地點與配送時間;該虛擬通路購物平台依據消費者購買商品的不同,將購物資料傳送至不同的虛擬通路資訊系統;各虛擬通路資訊系統將資料傳至一實體通路配送系統;由該實體通路配送系統依消費者購買商品的種類,選擇至少一個與購買商品對應的出貨通路業者;該實體通路配送系統計算與消費者接收商品地點對應之最適距離之實體通路據點,再選出一個對應於該消費者接收商品地點的優選實體通路據點;該實體通路據點並具備該購買商品的供補貨機制;該實體通路配送系統傳送資料至前述選出之實體通路據點;將購買商品從前述選出之實體通路據點一段配送至該接收商品地點。 A store-to-home delivery method includes the following steps: providing a virtual access shopping platform for a consumer to purchase a product and selecting to receive a product location and delivery time; the virtual access shopping platform transmits the shopping data according to different purchases by the consumer To different virtual channel information systems; each virtual channel information system transmits the data to a physical channel distribution system; and the entity channel distribution system selects at least one shipping channel operator corresponding to the purchased product according to the type of goods purchased by the consumer; The physical path distribution system calculates an entity path base corresponding to the optimal distance corresponding to the location at which the consumer receives the product, and then selects a preferred entity access point corresponding to the location of the consumer receiving the commodity; the entity access point has the supply of the purchased product The cargo mechanism; the physical channel distribution system transmits the data to the selected physical route base; and the purchased goods are delivered from the selected physical route site to the receiving commodity site. 如申請專利範圍第1項所述之店到宅配送方法,進一步包括:提供一帳務清分系統,當消費者從付款完成時,會將收到的款項傳輸到帳務清分系統中,再依消費者購物清單之出貨通路與付款方式進行帳務清分或結算。 The store-to-home delivery method of claim 1, further comprising: providing a bill clearing system, and when the consumer completes the payment, the received payment is transmitted to the account clearing system. The account clearing or settlement is based on the shipping path and payment method of the consumer shopping list. 如申請專利範圍第2項所述之店到宅配送方法,該實體通路據點係指便利商店。 For example, the store-to-home delivery method described in claim 2, the physical access point refers to a convenience store. 如申請專利範圍第2項所述之店到宅配送方法,該實體通路據點係指異業商店或宅配公司的營業所。 For example, the store-to-home delivery method described in claim 2, the physical access point refers to a business office of a different store or home delivery company. 如申請專利範圍第3或4項所述之店到宅配送方法,該虛擬通路購物平台為購物網站或電視購物平台。 For example, the store-to-home delivery method described in claim 3 or 4, the virtual access shopping platform is a shopping website or a television shopping platform. 一種店到宅配送系統,其包括:一個以上的虛擬通路平台,係提供消費者選購商品及選擇配送時間;一個以上的虛擬通路資訊系統,係與前述虛擬通路平台連線,其透過連線接收消費者購物資料;一實體通路配送系統,係與前述虛擬通路資訊系統連線,用以接收購物資料,並依購物資料中消費者購買商品的不同,選擇一個以上與購買商品對應的出貨通路業者,並計算與消費者接收商品地點對應之最適距離之實體通路據點,再選出一個對應於該消費者接收商品地點的優選實體通路據點,及將購物資料傳送至前述選出之實體通路據點,由該實體通路據點一段配送給該接收商品地點;其中,該實體通路據點具備該購買商品的供補貨機制。 A store-to-home distribution system, comprising: more than one virtual access platform, providing consumers with goods to purchase and selecting delivery time; more than one virtual access information system is connected with the virtual access platform, and is connected through the connection Receiving consumer shopping data; a physical channel distribution system is connected to the virtual channel information system for receiving shopping materials, and selecting one or more shipments corresponding to the purchased products according to different purchases of goods in the shopping materials The channel operator, and calculating an entity path base corresponding to the optimal distance corresponding to the location at which the consumer receives the product, and then selecting a preferred entity route base corresponding to the location where the consumer receives the product, and transmitting the shopping data to the selected physical route base. A physical delivery route is provided to the receiving commodity location; wherein the physical routing location has a replenishment mechanism for the purchased commodity. 如申請專利範圍第6項所述之店到宅配送系統,進一步包括:提供一帳務清分系統,當消費者從該虛擬通路購物平台上線上付款完成時,會將收到的款項傳輸到該帳務清分系統中,再依消費者購物清單之出貨通路與付款方式進行帳務清分或結算。 The store-to-home delivery system of claim 6, further comprising: providing a billing clearing system, when the consumer completes online payment from the virtual channel shopping platform, the received payment is transmitted to In the account clearing system, the account clearing or settlement is performed according to the shipping path and payment method of the consumer shopping list. 如申請專利範圍第7項所述之店到宅配送系統,該實體通路據點係指便利商店。 For example, the store-to-home distribution system described in claim 7 of the patent scope refers to a convenience store. 如申請專利範圍第7項所述之店到宅配送系統,該實體通路據點係指異業商店或宅配公司的營業所。 For example, the store-to-home distribution system described in claim 7 of the patent scope refers to a business office of a different store or home delivery company. 如申請專利範圍第8或9項所述之店到宅配送系統,該虛擬通路購物平台為購物網站或電視購物平台。The virtual access shopping platform is a shopping website or a television shopping platform, as claimed in the store-to-home distribution system described in claim 8 or 9.
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Publication number Priority date Publication date Assignee Title
TWI755884B (en) * 2019-12-17 2022-02-21 南韓商韓領有限公司 Computerized system and computer implemented method for delivery wave scheduling

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI755884B (en) * 2019-12-17 2022-02-21 南韓商韓領有限公司 Computerized system and computer implemented method for delivery wave scheduling
US11468394B2 (en) 2019-12-17 2022-10-11 Coupang Corp. Systems and methods for automated merging of split deliveries to a single customer
TWI810783B (en) * 2019-12-17 2023-08-01 南韓商韓領有限公司 Computerized system and computer implemented method for delivery wave scheduling

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