1344294 九、發明說明： 【發明所屬之技術領域】 本發明係關於一種電信線路設備障礙即時通報系統，特別是指一種可 使電信線路設備維護作業達到即時性、行動化、管理電腦化、自動化效果 的電信線路設備障礙即時通報系統。 【先前技術】 目前’本案申請人中華電信股份有限公司在電信線路設備障礙查修上 的作業方式為：各地區電信社區服務人員需至測量台取得電信線路設備障 礙查修派單’然制各處現場可贿娜，以查修職執行網頁湖覽器 進行測試查修。 上述作業方式使得電信社區服務人員無法在現場即時掌握電信線路設 備障礙狀況，且需要來回奔波於電信測量台與各處現場之間，由於電信測 量台人力日漸从，派工台服務人員需隨時待命與現場人員配合，或通知1344294 IX. Description of the invention: [Technical field of invention] The present invention relates to an instant notification system for a telecommunication line equipment obstacle, in particular to an instant, mobile, computerized, and automated effect of maintenance work on a telecommunication line device Telecommunication line equipment barrier instant notification system. [Prior Art] At present, the applicant's operation method of Zhonghua Telecom Co., Ltd. in the obstacle repair of telecommunications line equipment is: the telecommunications community service personnel in each region need to go to the measurement station to obtain the obstacles of the telecommunication line equipment. At the scene, you can take a bribe, and check and repair the website. The above-mentioned operation method makes it impossible for the telecom community service personnel to grasp the obstacle condition of the telecommunication line equipment on the spot, and needs to travel back and forth between the telecommunication measuring station and the various sites. Since the manpower of the telecommunication measuring station is getting more and more, the dispatching station service personnel need to be on standby. Cooperate with field personnel or notify
電信杜區服務人員至測量台取得輸_礙查修派工單，以進行查測工 作，工作效率無法提高。由此可見，上述習職術仍有諸多缺失，實非一 良善之設計者，而亟待加以改良。 本案發明人趨於上述習用技術產生的各項缺點，乃亟思加以改良創 年昏研减，終於成功研發完成本件電信線路賴障礙即 報系統。 f發明内容】 本發月之目的即在於提供—種電信線路設備障礙即時通報系統，讓電 1344294 信社區服務人員以個人數位助理(PDA)或手機等終端處理模組設備，即可執 行各項電信線路設備障礙即時接收與查詢作業工作，使線路維修作業能達 到即時性、電腦化、管理自動化之目標，因此在電信線路設備故障時電 信服務人員能快速接收電信線路設備障礙即時通報訊息，可立即修護、處 理緊急之電信線路設備障礙，同時可降低電信測量台之工作人力及工作 量，以提升電信之服務品質。 本發明之另-目的係在於提供一種維護、管理簡單且具有易於使用 性、經濟性及完全電職之電信線路設猶辨時通報系統。 要達成上述發明目的之電信線路設備障礙即時通報系統，首先需在電 信業者的企業_路上安裝—舰器與―資料庫系統，同時在各區分公司 安裝一簡訊傳送系統與障礙資訊系統，以達到無線上網執行電信線路設備 障礙即時接收與查詢，以及行動化、電腦化與自動化之目標。 同時’電信社區服務人員並以個人數位助理(pDA)或手機等行動終端設 備利用GPRS/Χί連網之方式，以執行該終端處理模組設備之障礙通報程 式，即可進行電信線路維修功能等各項工作。 本發明所提供之電信線路設備障礙即時通報系統，包括： M(Trouble Infonn Control Process Server Module) ’健有電料路設備障礙的即時訊賴訊通報魏，係以簡訊將 電信線路設瓣礙的㈣訊息，通翻電信㈣服務人員所持之舰或手 射；該·係由—障輯油《單元、-同步管理舰料元、-資 料庫介面單元’以及—娜通贿面單元所組成； 1344294 資料同步處理模組(Data Synchronize Process Module)，係負責將系統 貝料庫内㈣料’同步料到終端處理模組上祕端資料庫，使電信社區 服務人員可簡用該終端處理模組，來作為電信線路設備障礙即時接收與 查為作業工作；該模祕由—資湘服器單元、_資料同步㈣草元、一 資料同步介面單元、 以及 一網路通訊介面單元，以及一 資料庫介面單元所組成； 、 —終端處理模組(Terminal Process Module)，是負責將傳送到該模組上 #的相關電信設備障礙資料加以處理並顯示PDA或手機上，且提供電信社區 服務人員查詢需求之相關讀(如：對障礙路線進行測試、查詢、竣工回報 等健）；賴組係由—資個步終端介面單元、-資料處理單元、一電信 障礙输終端控制單元、，路通齡面單元、—錄助理作業系統，以 及一終端資料庫所組成a 【實施方式】 # 請參閱圖―，本發明所提供之電信線路設備障礙即時通報系統，係架 - 财電信業者的企業内網路上，該企業内網路具有-飼服器41以及-系統 f料庫42 ’同時在該電信業者各區分公司5並設有簡訊傳送系統Μ與障礙 -貝訊系統52❿仏社區服務人員係以個人數位助理(pDA)或行動電話等 行動終端設備6，彻GPRS/3G連網之方式，以執行鱗端處理模組設備 之障礙通報程式，即可進行電信線路維修功能等各項工作。 該電信線路設備障礙即時通報系統主要包括有： 障礙通報伺服器單元Π、一同步 13 H網路通訊介面單元14 一障礙通報控制處理模組丨，係由_ 皆理舰H單元η、—㈣庫介面單元 所組成； •貝竹Μ芡慝理模組 只竹㈣服|5皁元21、一 單元22、-資料同步介面單 雜Η步控制 介面⑽所組成，·以及—‘路通訊介面單元义以及一資料庫 一終端處職3，d崎崎㈣& I:礙通報終端控制單元I網路通訊介面單元二 助理作業系統35，以及-終端資料庫36所組成。 其中該障礙通報控制處戦組1顯構在觸服H 41之下，當電信杜 區服務人員在執行該終端處理模組3時，即可進行即時通報查詢與接收之 作業’該障礙通報_理模組1蝴訊傳送電信線路障礙的即時 訊息到電信社區服務人員的行動終端設備6,該障礙通報控制處理模組i並 可將該系統資料庫42之資料(如：詳細紅資料），以同步方式傳送到該終 端處理模組3⑽終端資料庫36，讀作障礙通報接收與查詢功能。 該障礙通報伺服器單元u係負責該系統資料庫42與其他區域網路内 词服器之間彳"的傳遞與結果的收集轉換，該障礙通報飼服器單元η係接 收構礙資訊系統52送來的障礙資訊，然後將該障礙資訊系統52的詳細 派工資料寫人該系統資料庫€，餘將轉航息朝該行祕端設備6， 以通知電信社區服務人員。 1344294 員:=Γ器單元'，責提供管理〜電信社_人 7 之奴作純料批查触錢料庫42之間資料的 傳遞與建置之網頁伺服器。 該資料庫介面單元η係儲存 …一 、制步管理舰 器單元以及其他區域網路内伺服器傳來之資訊。 該網路通訊介面單元14係為區域網路内舰器與該障礙通報舰器單 π 11以及期步管理伺服器單元12之騎通的橋襟。The telecom Du District service personnel went to the measuring station to obtain the _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ It can be seen that there are still many shortcomings in the above-mentioned professional skills, which is not a good designer, but needs to be improved. The inventors of the present invention tend to use the above-mentioned conventional technologies to produce various shortcomings, and they have succeeded in researching and developing the telecommunications obstacles and reporting system. f invention content] The purpose of this month is to provide a kind of instant notification system for telecommunication line equipment obstacles, so that the 1344294 letter community service personnel can process the module equipment with terminals such as personal digital assistants (PDAs) or mobile phones. Telecom line equipment obstacles immediate receiving and querying work, so that line maintenance operations can achieve the goal of immediacy, computerization, and management automation. Therefore, when the telecommunication line equipment fails, the telecommunication service personnel can quickly receive the telecommunication line equipment obstacles and immediately notify the information. Immediately repair and deal with the obstacles of emergency telecommunication line equipment, and at the same time reduce the manpower and workload of the telecommunication measuring station to improve the service quality of telecommunications. Another object of the present invention is to provide a telecom line timing notification system that is simple to maintain, simple to manage, economical, and fully electric. To realize the above-mentioned invention, the telecom line equipment obstacle instant notification system first needs to install the ship-to-ship system and the database system in the enterprise of the telecommunications company, and install a message transmission system and obstacle information system in each branch company to Achieve wireless access to the telecommunications line equipment barriers to immediate reception and query, as well as the goal of mobility, computerization and automation. At the same time, the 'telecom community service personnel can use the GPRS/Χί network to use the mobile terminal device such as personal digital assistant (pDA) or mobile phone to execute the obstacle notification program of the terminal processing module device, and then can perform telecommunication line maintenance functions, etc. Various work. The instant notification system for the obstacles of the telecommunication line equipment provided by the present invention includes: M (Trouble Infonn Control Process Server Module) "The real-time communication notification of the obstacles of the electric material road device is Wei, and the telecommunication line is blocked by the short message. (4) The message, through the telecommunications (4) the ship or hand shot held by the service personnel; the system consists of the "block, oil management unit", the synchronous management ship material element, the database interface unit, and the Natong bribe surface unit; 1344294 Data Synchronize Process Module is responsible for synchronizing the data in the system's billet library to the secret database of the terminal processing module, so that the telecom community service personnel can use the terminal processing module. As an obstacle to the telecommunication line equipment, the instant reception and inspection work; the model consists of - Zixiang server unit, _ data synchronization (four) Caoyuan, a data synchronization interface unit, and a network communication interface unit, and a data The library interface unit is composed of; and the terminal processing module (Terminal Process Module) is responsible for the related telecommunications equipment obstacle information to be transmitted to the module # To process and display on the PDA or mobile phone, and provide relevant readings for the telecommunication community service personnel to query the requirements (such as: testing, query, completion reward, etc. for the obstacle route); Lai group is the terminal device unit. A data processing unit, a telecommunication obstacle terminal control unit, a road communication age unit, a recording assistant operating system, and a terminal database are formed. [Embodiment] # Please refer to the figure, the telecommunication line provided by the present invention Equipment obstacle instant notification system, on the intranet of the financial carrier, the intranet has a -feeder 41 and a system f library 42' at the same time in the telecommunications industry SMS transmission system Μ and obstacles - Beixun system 52 ❿仏 community service personnel are personal digital assistant (pDA) or mobile phone and other mobile terminal devices 6, GPRS / 3G network connection to implement the scale processing module equipment The obstacle notification program can perform various functions such as telecommunication line maintenance functions. The telecommunication line equipment obstacle instant notification system mainly comprises: an obstacle notification server unit, a synchronous 13 H network communication interface unit 14 and an obstacle notification control processing module, which are composed of _ all ship H units η, - (4) The library interface unit is composed of: • Beizhu treatment module only bamboo (four) service | 5 soap yuan 21, a unit 22, - data synchronization interface single hybrid step control interface (10), and - 'road communication interface The unit sense and a database-terminal service 3, d Sakizaki (4) & I: obstruction terminal control unit I network communication interface unit 2 assistant operating system 35, and - terminal database 36. The obstacle notification control station group 1 is explicitly displayed under the contact H 41. When the telecom Du district service personnel execute the terminal processing module 3, the operation of the instant notification inquiry and reception can be performed. The module 1 transmits the instant message of the telecommunication line obstacle to the mobile terminal device 6 of the telecommunication community service personnel, and the obstacle notification control processing module i and the data of the system database 42 (eg, detailed red data), It is transmitted to the terminal processing module 3 (10) terminal database 36 in a synchronous manner, and is read as an obstacle notification receiving and query function. The obstacle notification server unit u is responsible for the transmission and the result transfer between the system database 42 and the word processor in other regional networks, and the obstacle notification feeding unit η receives the obstruction information system. The obstacle information sent by 52, and then the detailed dispatch information of the obstacle information system 52 is written to the system database, and the remaining will be transferred to the secret device 6 of the line to notify the telecommunications community service personnel. 1344294 Staff: = Γ 单元 ' , 责 责 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信 电信The database interface unit η is used to store information from the server in the local management network and other local area networks. The network communication interface unit 14 is a bridge for the vehicle in the regional network and the obstacle notification ship π 11 and the step management server unit 12.
其中該資制步處理模組2係_在該舰㈣之下，Μ將系 料庫42之細步傳送到該終端處理模組3 _物庫％，使電信社 區服務Μ可以·該終端處理做3來進行電信設轉礙即時通報接收 與查詢作業工作。 。》α貝料舰器單^丨係負責該纽資料庫a與其讎域鱗内飼服 1§之間指令之傳遞與結果之收集轉換，該資料舰器單元21係作為資料同 步方式下載詳細派工資制該終端㈣庫36之資料傳送介面裝置。 5亥貝料同步控制單元22係、負責控制該系統資料庫42將資料同步方式 上傳或下載給鱗端資料庫36，係以龍庫之間發行與訂職料作業功能 以及行動網路資料同步技術應用來完成。 §亥資料同步介面單元23係為將該終端資料庫36所需之同步資料傳送 的介面。 °亥網路通訊介面單元24作為區域網路内伺服器與該資料伺服器單元 21以及轉端處理模組3之麟通的橋樑。 送資料之介面 ^介面單元25係㈣嶋庳42無終議庫㈣傳 將傳==理池3趣細行物設心下，主要功能為： 並提供恤===咖鄉崎4祕理娜， 試電話或慨、===r:綱一 資料&理早疋32係可顯示、傳送並同步化該行動終 資料的内容。 地〈 Α章礙通報終端控制單元33係可控制該行動終端設備6相關任務 工作，例如：對障礙線路進行測試、查詢、紅回報糊工作。 職通訊"面單疋34為區域網路内舰器與資料舰器單元21以 及該終端處理模組3之間溝通的橋樑。 /數位助理作業系統％係為喊贫pc作業系統。 ^、端資料庫％係為該行動終端設備石所使用的小型資料庫。 卜各模組、早儿之間介接之通信方式絲用TCP/IP網路通訊介面 方式。 使財發騎提供H㈣設辦辦賴報純之—種實際狀況 田某電彳°線路設備發生故障時’舰某用戶無法使用電話設備， /用戶向所屬電彳5業者(如：本案發明人中華電信股份有限公司) 之客服中心 丄344294 申告障礙後，客服人員即將障礙資訊輸人該障礙資訊系統52，以建立障礙 案件播案；該障礙資訊系統52即迅速將障礙派工訊息傳送給本系統之障礙 通報伺服器單元11，然後該障礙通油服^單元u會將翻敎資料記錄 於該系統㈣庫42 ’同時障礙通報伺服器單元„會發輯礙訊息經由網 路通訊介面單元Μ送至簡訊傳送系統51(例如：本案巾請人中華電信股份 有限公司之驗簡訊傳送_，該_傳送綠51即透過GSM通訊網 路發送障礙訊息至該行祕端設備6通知電信轉服務人員。如果電信社The resource processing module 2 is under the ship (four), and the fine step of the library 42 is transmitted to the terminal processing module 3_object library%, so that the telecommunication community service can be processed by the terminal. Do 3 to carry out the work of telecom design to immediately notify the receiving and inquiring work. . 》α贝料器单丨丨 is responsible for the transmission and conversion of the instructions between the database and the 鳞 饲 饲 1 § § § § § § § § § , § § § § , 指令 指令 指令 指令 指令 指令 指令 指令 指令 指令Salary system (4) The data transfer interface device of the library 36. The 5Heibe synchronization control unit 22 is responsible for controlling the system database 42 to upload or download the data synchronization method to the scale database 36, which is to synchronize the distribution and subscription materials between the Rokuku and the mobile network data. Technical application to complete. The data synchronization interface unit 23 is an interface for transmitting the synchronization data required by the terminal database 36. The network communication interface unit 24 serves as a bridge between the server in the area network and the data server unit 21 and the terminal processing module 3. Send the interface of the interface ^ interface unit 25 series (four) 嶋庳 42 no final discussion library (four) pass will pass = = Lichi 3 interesting things set heart, the main function is: and provide shirt === 咖乡崎4秘理Na, try the phone or the gene, ===r: the first information & the early data 32 can display, transmit and synchronize the content of the end of the action data. The local terminal control unit 33 can control the related tasks of the mobile terminal device 6, for example, testing, querying, and red-rewarding the obstacle circuit. The job communication "face list 34 is a bridge between the ship and the data ship unit 21 in the regional network and the terminal processing module 3. /% of the number of assistant operating systems is called the poor PC operating system. ^, end database % is a small database used by the mobile terminal equipment stone. The communication mode of each module and the early communication system uses the TCP/IP network communication interface. Make the financial support to provide H (four) set up office to report the pure - the actual situation of a certain electric field ° line equipment failure when the 'ship a user can not use the telephone equipment, / users to their own electricity 5 industry (such as: the inventor of the case Chunghwa Telecom Co., Ltd.) Customer Service Center 丄344294 After reporting the obstacles, the customer service staff will enter the obstacle information system 52 to create an obstacle case broadcast; the obstacle information system 52 will quickly transmit the obstacle dispatch information to this The system obstacle notification server unit 11, and then the obstacle oil service unit u will record the translation data in the system (4) library 42 'the same obstacle notification server unit „ will send the message through the network communication interface unitΜ It is sent to the short message transmission system 51 (for example, the case letter of the case is sent by Chunghwa Telecom Co., Ltd.), and the message transmission green 51 sends a message to the secret device 6 to notify the telecom service personnel via the GSM communication network. If the telecommunications agency
區服務人S需進-步查詢詳細資料，即需以行動終端設備6内建之電信障 礙通報終端控制單元33之程式，湘網路通訊介面單元34與資料同步終 端介面單元31將系統資料庫42之詳細派卫資料，崎料同步方式下載至 行動終端設備6之終端資料庫36,行動終端設備6之資料處理單元η的程 式可以提供詳細派I資料之查詢、進行線路與設備戦與竣工回報等作業。 本發明所提供之電信線路設備障礙即時通報系統，與其他習用技術相 互比較時，更具備下列優點： 1. 本系統係、以個人數位助理(PDA)或行動電話等作為終端處理模組設 備’使電信社區服務人員可用這些現有的設備，即可執行 備障礙的㈣減與查詢作業工作，在現場即卿握電鱗路設備障礙狀 況，且不需要來回奔波於電信測量台與各處現場之間，可解決_人力浪 費之問題，並且提昇服務品質。 2. 本系統曾在申請人中華電信股份有限公司内進行峨操作，測試結 果顯示電信社區服務人員工作效率大幅提高，可節省=八之-以上之人 1344294 力’完全符合電信設備障礙查修工作之需求，可見本發明之實用性與經濟 性。 3·本系統係採用資料同步技術，將系統資料庫内的大量障礙資料即時下 載’傳送到該終端處理模組内的終端資料庫，以提供電信社區服務人員可 快速接收與查詢電信線路設備障礙，該方式並未見於習用技術。 4.本系統之終端處理模組所用之軟體，係採用visual Studio .NET 2〇〇3 程式技術模組化設計撰寫應用程式，較一般網頁瀏覽器查詢資料更快速方 -· 便，使系統易於使用維護，此種程式設計架構提高了整個系統之可靠性。 5·本系統與其它系統介接之通信方式係採用Tcp/Ip網路通訊介面方 式，具有電路簡單，通信快速、正確可靠、成本便宜等優點。 上列詳細說明乃針對本發明之一可行實施例進行具體說明，惟該實施 例並非用嫌制本發明之專利細，凡未脫離本發賴髓神所為之等效 實施或變更，均應包含於本案之專利範圍申。 綜上所述，本案不僅於技術思想上確屬創新，並具備習用之傳統方法 •所不及之上述多項功效，已充分符合新顆性及進步性之法定發明專利要 * 件’爰依法提出申請’懇請貴局核准本件發明專利申請案，以勵發明’ 至感德便。 【圖式簡單說明】 請參閱以下有關本發明一較佳實施例之詳細說明及其附圖，將可進一 步瞭解本發明之技術内容及其目的功效；有_實施例之附圖為·· 圖-為本發明電信線路設備障礙即時通報系統之結構方塊圖。 12 1344294 【主要元件符號說明】 1障礙通報控制處理模組 11障礙通報伺服器單元 12同步管理伺服器單元 13資料庫介面單元 14網路通訊介面單元 2資料同步處理模組 21資料伺服器單元 22資料同步控制單元 23資料同步介面單元 24網路通訊介面單元 25資料庫介面單元 3終端處理模組 31資料同步終端介面單元 32資料處理單元 33電信障礙通報終端控制單元 34網路通訊介面單元 35數位助理作業系統 36終端資料庫 • 41伺服器 42系統資料庫 5各區分公司 51簡訊傳送系統 52障礙資訊系統 6行動終端設備 71企業網路 72無線網路 13The service provider S needs to further query the details, that is, the program of the telecommunication obstacle notification terminal control unit 33 built in the mobile terminal device 6, the Hunan network communication interface unit 34 and the data synchronization terminal interface unit 31 will be the system database. The detailed data of 42 is downloaded to the terminal database 36 of the mobile terminal device 6 in a synchronous manner, and the program of the data processing unit η of the mobile terminal device 6 can provide detailed inquiry of the I data, and the line and equipment are completed and completed. Return and other assignments. The instant notification system for the telecommunication line equipment provided by the present invention has the following advantages when compared with other conventional technologies: 1. The system is a terminal processing module device using a personal digital assistant (PDA) or a mobile phone. By enabling the telecommunications community service personnel to use these existing equipments, they can perform the (4) reduction and inquiry work of the obstacles, and the obstacles of the electric scale road equipment are on the spot, and there is no need to go back and forth to the telecommunication measuring station and the various places. In the meantime, it can solve the problem of human waste and improve the quality of service. 2. The system has been operated by the applicant Zhonghua Telecom Co., Ltd. The test results show that the working efficiency of the telecom community service personnel has been greatly improved, and the number of people who can save = eight to above is 1344294. The demand and the practicality and economy of the present invention can be seen. 3. The system uses data synchronization technology to download a large number of obstacle data in the system database to the terminal database in the terminal processing module to provide telecom community service personnel to quickly receive and query the obstacles of the telecommunication line equipment. This method is not seen in the conventional technology. 4. The software used in the terminal processing module of this system is designed and programmed by Visual Studio .NET 2〇〇3 program technology, which is faster than the general web browser to query the data. With maintenance, this programming architecture increases the reliability of the entire system. 5. The communication mode between the system and other systems adopts the Tcp/Ip network communication interface mode, which has the advantages of simple circuit, fast communication, correct and reliable, and low cost. The detailed description above is intended to be illustrative of a possible embodiment of the invention, and is not intended to be construed as a Apply in the patent scope of this case. To sum up, this case is not only innovative in terms of technical thinking, but also has the traditional methods of using it. It cannot meet the above-mentioned multiple functions. It has fully complied with the statutory invention patents of new and progressive nature. 'Please ask your board to approve the invention patent application, in order to invent the invention'. BRIEF DESCRIPTION OF THE DRAWINGS The following is a detailed description of a preferred embodiment of the present invention and the accompanying drawings, and the technical contents of the present invention and the purpose of the present invention will be further understood; - A block diagram of the structure of the instant notification system for the telecommunication line equipment of the present invention. 12 1344294 [Description of main component symbols] 1 obstacle notification control processing module 11 obstacle notification server unit 12 synchronization management server unit 13 database interface unit 14 network communication interface unit 2 data synchronization processing module 21 data server unit 22 Data synchronization control unit 23 data synchronization interface unit 24 network communication interface unit 25 database interface unit 3 terminal processing module 31 data synchronization terminal interface unit 32 data processing unit 33 telecommunication obstacle notification terminal control unit 34 network communication interface unit 35 digital Assistant operating system 36 terminal database • 41 server 42 system database 5 division companies 51 newsletter transmission system 52 obstacle information system 6 mobile terminal device 71 enterprise network 72 wireless network 13