TW589550B - Information collecting method and system thereof - Google Patents

Abstract

An information colleting technology that the plurality functions (Web page link, e-mail, etc) and the plurality information collecting function (risk manager, enquete, campaign, brand investigate, etc) can be achieved by specific access information such as barcode number is provided. An information collecting system applying barcode number is constructed on the network, and the information collecting system is consisted of a client end, a Web server, a mail server, a database server, and a client enterprise end, wherein the step 1 to step 17 are followed: the barcode number of a goods is inputted, the purpose is selected from the purpose selecting page (emergent communication, enquete, campaign, brand investigate, etc), the mailer that the name and address of the addressee has been set is started, the mail address of the client and the answer information for the question information of the selected purpose are got, and those information are applied in information collecting of the goods.

Description

589550 V. Description of the invention (2) Therefore, the present invention has come up with a structure that does not use a bar code reader, not only links to a web page, but also has a number of functions for one bar code number. The Japanese article code (JAN), the world article code (UPC), the European article number (EAN), etc. added to the product. The number above and below the stone symbol. In other words, the present invention uses a single bar code number to construct a variety of communication functions such as network links, e-mail, and the like, and risk management, communication surveys, events, and brands ( The structure of various information collection functions such as brand) surveys. Therefore, an object of the present invention is to provide a bar code number attached to a product, which can realize a variety of functions (web link, email, etc.) and a variety of information collection functions (risk management, communication survey, activity) with a single bar code number. , Brand surveys, etc.). In addition, another object of the present invention is to provide a bar code number, which can be used as an intermediary between customer companies, utilizing a specific number assigned by the website address of each customer company, and a specific website address serving as a window between each customer company. Information collection technology that realizes the same functions and various information collection functions as the above. In order to achieve the above object, the information collecting technology of the present invention has the features described below. (1) The information collection method of the present invention is constructed on a network, and is composed of a client terminal, a web server (web server), a mail server (mai 1 server), and a database server (database server). And has the steps described below: entering specific access information via the customer terminal,

9967pif.ptd Page 7 589550 V. Description of the invention (3) Then it is sent to the web server, and the web server sends a purpose selection page corresponding to the specific access information, and attaches a mail address (mai 1 address) to each purpose. Then display it on the customer terminal, select the desired destination from the destination selection page via the customer terminal, activate the mail transceiver that has the destination letter address set on the recipient's name and address, and send it to the mail server and mail server Then, the customer's e-mail address is obtained from the sent mail, and then the inquiry information of the selected purpose and the answer information to these inquiries are sent, and it is displayed on the customer terminal, and the inquiry information for the selected purpose is transmitted through the customer terminal. The answer information is sent to the mail server. The mail server obtains the answer information for the inquiry information of the selected purpose, and forwards the customer's mail address and the answer information for the inquiry information of the selected purpose, and then stores it in the database. Server's database; to store the database in the database server's database The customer's e-mail address and the answer information to the selected purpose are used to collect product information. (2) The other information collection method of the present invention is constructed on a network, and is composed of a customer terminal, a web server, a mail server, and a database server, and has the following steps: input through the customer terminal The specific access information is then sent to the web server. The web server sends a destination selection page corresponding to the specific access information, attaches an email address and a text to each purpose, and then displays it on the customer terminal. The terminal selects the desired destination, activates the mail transceiver that has a destination email address set on the recipient's name and address, and has set the inquiry information of the selected destination and the response information to the inquiry information in this article, and then sends It sends

9967pif.ptd Page 8 589550 V. Description of the invention (4) The mail server will get the customer's mail address and answer information for the selected purpose from the mail sent to the mail server, and then forward it to the customer Mail address and answer information to the inquiry information of the selected purpose, and store it in the database of the database server. It is a customer mail address stored in the database of the database server and The answer information of the inquiry information of the selected purpose is a technology that utilizes the collection of product information. (3) In the above-mentioned information collection method of (1) or (2), there is a customer enterprise terminal built on the network, and the customer enterprise terminal provides the customer's mail address and answers to the inquiry information of the selected purpose. Information-based processing steps that are automatically aggregated and statistically processed. (4) In the information collection method of (3) above, the purpose of the purpose selection page refers to the case where the emergency contact is used as the destination, and when the emergency contact is selected via the customer terminal, it refers to the specific product through the information provided by the information provider. With specific customers. (5) In the information collection method of (4) above, it can automatically check the urgency of the information provided by the information provider for a specific product, and then notify the manufacturer of the product. (6) In the information collection method of (3) above, the purpose of the purpose selection page refers to a person who selects a communication survey, event, or brand survey via a customer terminal for the purpose of communication survey, campaign (campaig η), or brand survey. Based on the number of pieces of information provided by the information provider, it automatically evaluates the product awareness and awareness of communication surveys, events or brand surveys. (7) In the information collection method of (1) or (2) above, the specific access information

9967pif.ptd Page 9 589550 V. Description of Invention (5) The news refers to the use of the barcode number attached to the product. (8) In the information collection method of (1) or (2) above, the specific access information refers to the intermediary between the customer companies and the specific number assigned by the website of the customer company. (9) In the information collection method of (1) or (2) above, the specific access information refers to a specific URL that becomes a window between customers. (10) The information collection system of the present invention is constructed on a network, and has a customer terminal, a web server, a mail server, and a database server, and each has the following devices: the customer terminal has input-specific access Information, and then send it to the device of the web server, select the desired destination from the destination selection page, activate the mailer with the destination mail address set on the recipient ’s name and address, and send it to the mail server A sending device, and a device that sends response information to the mail server to answer information about the selected purpose. The web server has a device that sends a destination selection page corresponding to specific access information, attaches an e-mail address to each destination, and displays it on the customer terminal. The mail server has a device that obtains the customer's mail address from the sent mail, sends inquiry information for the selected purpose and response information to the inquiry information, and displays the information on the customer terminal, and obtains answers to the inquiry information for the selected purpose. Information, forwards the customer's mail address and the answer information of the inquiry information of the selected purpose, and then stores it in a device in the database of the database server. The database server has a means for storing the mail address of the customer and the answer information to the inquiry information of the selected purpose. (1 1) Other information collection systems using the present invention are built on the network

9967pif.ptd Page 10 589550 5. In the description of the invention (6), it has a customer terminal, a web server, a mail server, and a database server, each of which has the following devices: the customer terminal has input-specific access Information, and then send it to the device on the web server, select the desired destination from the destination selection page, activate the destination email address set on the recipient ’s name and address, and set the inquiry information for the selected destination in this article. The mail transceiver that responds to these inquiries sends it to the mail server device. The web server has a device that sends a destination selection page corresponding to specific access information, attaches a mail address and a text to each destination, and displays it on the client terminal. The mail server has the customer's mail address and the answer information for the selected purpose inquiry information from the sent mail, and forwards the customer's mail address and the answer information for the selected purpose inquiry information, and then stores it in the data A device in the library's database. The database server has a means for storing the mail address of the customer and the answer information to the inquiry information of the selected destination. (1 2) In the above-mentioned (1 0) or (1 1) information collection system, there is also a customer enterprise terminal built on the network, and the customer enterprise terminal has inquiry information provided by the customer's email address and the selected purpose The answer information is a device based on the processing result of automatic totalization and statistical processing. Graphical labeling instructions: 1: customer terminal 2: web server good server 3: mail server 4: database server

9967pif.ptd Page 11 589550 V. Description of the invention (8) It is constructed on the Internet as an example of the Internet. It consists of a customer terminal 1, a web server 2, a mail server 3, a database server 4, and an enterprise. The terminal 5 and the like. The customer terminal 1 is a terminal device for customers to send and receive information to and from the web server 2 and to send and receive mail information to and from the mail server 3. In particular, it has a barcode number attached to a product, and then It sends it to the device of the web server 2, selects the desired destination from the destination selection page, activates the mail transceiver whose destination address is set in the recipient's name and address, and sends it to the device of the mail server 3. And various functions such as a device that sends answer information of the inquiry information of the selected destination to the mail server 3. This customer terminal 1 is not particularly limited, and terminal devices such as a personal computer (PC), a mobile phone, and a mobile device (mobile) can be used. The web server 2 is a server that transmits and receives information to and from the customer terminal 1 used by the customer, and transmits and receives information to and from the database server 4. It is a server that mediates various processes, especially it has a transmission response The purpose selection page of the bar code number is added with various functions such as a mail address to each purpose and displayed on the customer terminal 1. The mail server 3 sends and receives mail information to and from the customer terminal 1 used by the customer, and sends and receives mail information to and from the database server 4. It is a server that mediates various processes. The sent email obtains the customer's email address, sends the inquiry information of the selected destination and the response information to the inquiry information, and then displays it on the device of the customer terminal 1, obtains the response information to the inquiry information, and sets the customer's mail address.

9967pii.ptd Page 13 589550 V. Description of the invention (9) Various functions of the device and the like stored in the database of the database server 4 in response to the inquiry information of the address and the selected destination. The database server 4 is a server having a database storing information transmitted and received between the web server 2 and mail information transmitted and received between the mail servers 3, and in particular, it has a mail address for storing customers A database of answers to the inquiry information of the selected purpose, and the corresponding barcode numbers, destination selection pages, and destination selection page mail addresses are stored in the database in advance, and the purpose is recorded The text of the e-mail asking for information is also stored in the database. The customer enterprise terminal 5 is a terminal device that transmits and receives mail information to and from the mail server 3, and in particular, it provides automatic answering and statistical processing based on the customer's mail address and the answer information of the inquiry information of the selected destination. Various functions such as a device for processing results, and the customer company terminal 5 may transmit and receive information to and from the web server 2. Next, an example of the processing flow of the information collection method in the information collection system of this embodiment will be described with reference to FIGS. 1 and 2 and with reference to FIG. 3. (1) The customer inputs from the Hatch Box (software technology of Internet Value Corporation: hatchinside) or the browser (br owser) via the customer terminal 1, and sends the barcode number to the web server 2 (steps S1, S2 ). As shown in Figure 3, this barcode number is under the bar code symbol (or Japanese article code (JAN c ode), world article code (UPC), European article code (WAN), etc.) attached to identify the product (or (Up, left, right) The numbers listed here are displayed as "4 9 4 0 0 7 6 2".

9967pif.ptd Page 14 589550 5. Description of the invention (ίο) (2) The web server 2 obtains the purpose selection page corresponding to the barcode number from the database server 4, and sends the purpose selection page corresponding to the barcode number. Attach the mail address and display it on the customer terminal 1 (steps S3, S4, S5). In this selection page, for example, (a) emergency contact, (b) Communication surveys, (c) activities, (d) brand surveys, etc. can be used for arbitrary selection purposes. (3) The customer selects the desired destination from the destination selection page via the customer terminal 1, activates the mail transceiver whose mail address has been set on the recipient's name and address, and sends it to the mail server 3 (step S6, S 7, S 8). In step S7, the link from the web page is moved to the e-mail transceiver function. At this time, the customer can choose (a) emergency contact (recipient's name and address: kinkyuu @ · · ·), communication survey (recipient's name and address ·· anket 〇 @ ···), event (recipient's name and address: canpe η @ · · ·), brand survey (recipient's name and address: burando® · ··), do not use Enter any information and send directly. (4) The mail server 3 obtains the selected destination and the customer's mail address from the sent mail, and obtains the mail body of the selected inquiry information from the database server 4, and responds to the mail body, and then It is displayed on the customer terminal 1 (steps S9, S1 0, SI 1). (5) The customer enters, via the customer terminal 1, the necessary information for the reply message of the mail which records the inquiry information of the selected purpose, and then sends it to the mail server 3 (steps S1 2, S1 3). The inquiry information of the selected purpose is shown in Figure 3. For emergency contact, for "Please say your

9967pi f.ptd Page 15 589550 5. Inventory (11) Symptoms ", choose (a) feel uncomfortable, stomach pain, (b) have a strange smell, (c) have an unusual smell, and then record it as" Customer Information, "and answer the contact address, postal code, and name. (6) The mail service device 3 obtains the answer information to the inquiry information of the selected purpose, forwards the customer's mail address and the answer information to the inquiry information of the selected purpose, and then stores these information in the database server 4 database (step S14). (7) After being stored in the database of the database server 4, the mail address of the customer and the answer information to the inquiry information of the selected purpose can be actually used in the collection of the product information. For example, the database server 4 processes the customer mail addresses stored in the database in batches, the response information to the inquiry information of the selected purpose, and sends the results of the processing to the customer enterprise terminal 5 through the mail server 3. The product is provided to the customer's enterprise (steps S 1 5, S 1 6, S 1 7). In the batch processing of the database server 4, it is possible to periodically analyze the contents of the mails that record the answer information to the inquiry information for each purpose and perform database processing. As shown in Figure 3, it can automatically perform the processing from the data. Aggregate and statistical processing, and send reports to the customer company terminal 5 and other various processes at any time. For the customer company, you can browse the web page through the customer company terminal 5. At this time, as long as you enter the password (passw 〇rd), identification code (ID, identificati〇η), you can see the processing results, because you can see the automatic totals • statistics The processing result of the process can therefore also manage the emergency criteria (丨 eve 1) at the time of emergency contact.

9967pif.ptd Page 16 589550 V. Description of the invention (12) Therefore, according to this embodiment, the client terminal 1, web server 2, mail server 3, database server 4, and customer are connected via the Internet. An information collection system composed of a business terminal 5 or the like can make use of a barcode number attached to a product to obtain the following effects. (1) Customers do not need to use a bar code reader or link to a URL (U R L) page. In a network environment, they can use one bar code number to connect to a web page at any time, any place, or realize various communication functions such as e-mail. Commodity manufacturers can also implement various information collection functions such as risk management, communication surveys, events, and brand surveys. In this case, you can simply respond by typing in H a t c h Β ο X. (2) In the case of emergency contact, the information provided by customers through telephone and mail address input was used to obtain product information and specific information providers, but in this embodiment, as long as the barcode attached to the product is entered Number, you can easily identify the product or information provider. (3) It can also be input from mobile phones and mobile devices, and it is instantaneous. The emergency contact can automatically notify the person in charge of the manufacturer of the product according to the number of mails received from the information provider, and can receive according to the same barcode number. The number of messages is automatically checked for the degree of urgency. (4) In communication surveys, campaigns, and brand surveys, you can also automatically evaluate the product popularity and tolerance of the entered barcode number based on the number of mails received (b a r0m e t e r). (5) Since the customer's e-mail address can be reliably obtained in communication surveys, events, and brand surveys, the next communication survey, event, and brand survey can be informed to maintain the relationship with customers and can be sent to these Thank you letter from the information provider, or set up a chance to win the lottery, etc.

9967pif.ptd Page 17 589550 5. Description of the invention (13) High customer participation. Second Embodiment FIG. 4 is a schematic structural diagram of an information collection system according to a second embodiment of the present invention. FIG. 5 is a flowchart of a process flow of a table information collection method in the information collection system of this embodiment. The information collection system of this embodiment is the same as the first embodiment described above. For example, in the example shown in FIG. 4, a barcode that is an example of specific access information is utilized, and it is constructed on the Internet as an example of the network. On the Internet, it is composed of a customer terminal 1, a web server 2, a mail server 3, a database server 4, and a customer enterprise terminal 5. The various functions of the devices constituting this information collection system are roughly the same as those described above. It is the same as the first embodiment, so it will not be described in detail here. The difference between this embodiment and the above-mentioned first embodiment lies in the processing of the information collection method. When the mail transceiver is started, the destination mail address has been set on the recipient's name and address, and the selected destination is set here. The answer information of the inquiry information, that is, in the information collection system of this embodiment, the processing flow of the information collection method is as shown in FIG. 4 and FIG. 5 and is performed according to the following processing flow. (1) The customer can input the barcode number attached to the product from the customer terminal 1 from H a t c h Β ο X or Liu Lan, and then transmit the barcode number to the web server 2 (steps S 2 1, S 2 2). (2) The web server 2 obtains the destination selection page corresponding to the barcode number from the database server 4 and sends the destination selection page corresponding to the barcode number.

9967pif.ptd Page 18 589550 V. Description of the invention (14) The mail address and the text are attached to each purpose, and then it is displayed on the customer terminal 1 (steps S 2 3, S 2 4, S 2 5) ° (3) The customer can select the desired destination from the destination selection page via the customer terminal 1, and activate the destination email address that has been set on the recipient's name and address, and the answer information for the inquiry information of the selected destination has been set in this article. The mail transceiver records the necessary information as the answer information to the text, and then transmits it to the mail server 3 (steps S 2 6, S 2 7, S 2 8, S 2 9). (4) The mail service device 3 obtains the customer's mail address, the answer information of the inquiry information of the selected purpose from the sent mail, and forwards the customer's mail address and the answer of the inquiry information of the selected purpose. The information is then stored in the database of the database server 4 (step S 30). (5) The database server 4 processes the mail addresses of customers stored in the database and the answer information to the inquiry information of the selected purpose in batches, and sends the results of the processing to the mail server 3 through reports and the like to The customer company terminal 5 is provided to the customer company of the product (steps S31, S32, and S33). Therefore, in this embodiment, the same effect as that in the first embodiment can also be obtained. Especially in this embodiment, when the mail transceiver is activated, the destination mail address has been set in the recipient's name and address. This article has set the answer information for the inquiry information of the selected purpose, so you can answer the selected inquiry at one time to reduce the number of times of mail sending and receiving. Third Embodiment FIG. 6 is a schematic configuration diagram of an information collection system according to a third embodiment of the present invention. FIG. 7 is a diagram of information collection in the information collection system of this embodiment.

9967pif.ptd Page 19 589550 V. Process flow chart of the description of the invention (15), and the structure explanatory diagram of the 8th graphic publicity activity. The specific structure example of the activity of the information collection system of this embodiment is shown in FIG. 8. With mass media and storefront publicity, a large number of customers are aware of this activity, so that customers can participate in the lucky draw or win certain prizes. And other activities. Taking the occasion of participating in the lottery as an example, consumers who actually purchase the product, actual users, recognizers who informed the barcode number of the product, etc. can participate. At this time, it is the same as the first embodiment and the second embodiment described above. Enter the barcode number of the product from the terminal, select the desired route from the purpose selection page of the prize draw, activate the mail transceiver, and send the automatic reply mail to participate in this event, and draw the lucky list from the list of customers participating in the event. Give them merchandise. In the case of participating in a certain prize, only the consumers who actually purchase the goods are targeted. At this time, the method is different from the first and second embodiments described above. In the structure of the information collection system shown in FIG. The processing method of the information collection method shown in FIG. 7 and FIG. 7 is implemented. The processing flow of the information collection system and the information collection method of this embodiment will be described with reference to FIG. 8 and FIG. 8 as an example. The information collection system of this embodiment is shown in Fig. 6. It is constructed on the network and is composed of a customer terminal 1, a web server 2, a mail server 3, a database server 4, and a customer enterprise terminal 5. The various functions of the devices constituting the information collection system are substantially the same as those of the first embodiment and the second embodiment described above, and are not repeated here. In this embodiment, a certain winning event shown in FIG. 6 is

9967pif.ptd Page 20 589550 V. Description of the invention (16) For example, the customer 1 1 purchases a product from a merchandise store (A) 1 2 and obtains an application sticker. The required application sticker is affixed to the application paper and then obtained. Go to the merchandise store (B) 1 3 to get a scratchcard printed with specific access information. The processing flow of the information collection method for this activity is shown in Figures 6 and 7, for example. Things are not limited to scratch cards, such as postcards that cannot be affixed after peeling off, especially those who can maintain the concealment of specific access information before reaching customers, can be widely used. (1) Customer 1 1 to the merchandise store (A) 1 2 purchases the desired product to obtain the application sticker attached to the product, and then affixes the application sticker to the application paper, and hands the application paper to the product Sales store (B) 1 3 (steps S 4 1 and S 4 2). The application paper is shown in Figure 8. Three application stickers are affixed to one application paper. Several or one can be applied for the application. Application papers can be taken to a merchandise store (A) 1 2 which is different from the purchased product (B) 1 3, or to a merchandise store (A) 1 2 (2) where the merchandise is purchased (B) After receiving the application paper with the application sticker affixed to it, it will give the customer a scratch card printed with the access number 1 1 (step S43). This access number is a unique number including the store identification code, as described in One example is "4 9 4 0 0 7 6 2" shown in Figure 8. (3) The customer 1 1 scratches the scrapable part of the scratch card, identifies its access number, and enters the access number printed on the scratch card from the customer terminal 1 from Hatch Β X or the browser, and then sets this The access number is transmitted to the web server 2 (step S44). (4) The web server 2 obtains the corresponding access number from the database server 4.

9967pif.ptd Page 21 589550 V. Presentation Route (c ◦ urse) selection page for promotional activities of (17) code, send the selection route page corresponding to this access number, plus the corresponding mail address and input Access number, and then display it on the customer terminal 1 (steps S4 5, S46, S47) ° (5) Customer 1 1 selects the desired purpose from the gift process selection page via the customer terminal 1, Set the destination mail address on the name and address. Start the mail transceiver whose access number has been set in this article. Do not enter any data, and send it directly to the mail server 3 (steps S48, S49, S 50), as shown in the As shown in Figure 8, select the desired route from the required destination selection page, and send the automatic reply letter to the recipient's name and address: canpe η @ ,,,, and sign up for the promotion. (6) The mail server 3 obtains the mail address of the customer 1 1 from the sent mail, and obtains the mail body of the login URL (URL) corresponding to this address from the database server 4, and responds to this login URL ( UR L), and then display it on the customer terminal 1 (steps S 5 1, S 5 2, S 5 3). (7) The customer 11 clicks (c 1 i c k) the login URL (U R L) via the customer terminal 1 and accesses it on the web server 2 (step S 5 4). Use this to log in to the secure socket layer protection of the URL. (8) The webpage server 2 sends a login page corresponding to the login URL (U R L), and displays it on the customer terminal 1 (step S 5 5). (9) The customer 11 inputs information such as an address on the login page from the customer terminal 1 and sends it to the web server 2 (step S 5 6). (1 0) The web server 2 sends information such as the address entered on the login page, and then stores these data in the database of the database server 4 (step

9967pif.ptd Page 22 589550 V. Description of the invention (18) Step S 5 7). (1 1) Database data such as the access number, customer's mail address, and address stored in the database are stored in the database server 4 to perform access number management and customer management (step S 5 8) . (1 2) The mail server 3 sends the selection result of the donation route for the event to the customer enterprise terminal 5 (step S 59). (1 3) In the event, the customer company sends the product of the gift route selected by the customer 11 to the customer 11 (step S 60), thereby providing the product to the customer 11 who came to participate in the promotion. In this embodiment, the access number added to the barcode number is used, so the same effect as the first and second embodiments described above can be obtained. Especially in this embodiment, in addition to the barcode number, the access number is used when You can also get the mail address and customer information for specific access information entered by customers, and you can increase the sales of products, increase the awareness of products, and open up more customers in promotional activities. You can also use a specific number assigned to the website of each customer company (software technology of Internet Value Corporation) or a specific website address (URL) that serves as a window between each customer company. Specific access information entered by the customer. For example, in the case of using a specific number and accessing with this specific number, it can be achieved by accessing the home page, participating in events, and emergency communication. In addition, when using a specific web address (URL), access to this specific web address URL (exclusive to this system), and enter the company name, product name, symbol, etc. in the input area prepared in advance, and the same system can be constructed. To achieve.

9967pif.ptd Page 23 589550 V. Description of the Invention (19) Although the present invention has been disclosed above with a preferred embodiment, it is not intended to limit the present invention. Any person skilled in the art will not depart from the spirit of the present invention. Within the scope and scope, some modifications and retouching can be made, so the scope of protection of the present invention shall be determined by the scope of the appended patent scope. Effects of the Invention As described above, the following effects can be obtained by using the information collection technology of the present invention. (1) Utilize the barcode number attached to the product, and use one barcode number to achieve multiple functions (web link, email, etc.) and multiple information collection functions (risk management, communication surveys, events, brand surveys, etc.). (2) In terms of emergency contact, as long as you enter the barcode number attached to the product, you can easily specify the product and information provider, and you can enter it from mobile phones and mobile devices to pursue real-time, or according to the information provider The number of mail received automatically informs the customer's enterprise of the product, and the urgency can be automatically checked according to the number of mail received by the same barcode number. (3) In communication surveys, events, and brand surveys, a bar (meter) that can automatically evaluate the product's popularity and recognition of the bar code number entered based on the number of receptions, because the customer's email address can be obtained accurately, Therefore, you can design the next notification, reward the information provider's gift, and the chance of winning the lottery, etc., can continue to maintain the relationship with customers and increase their participation. (4) In addition to the bar code number, make use of the intermediary between the customer companies and use the specific number assigned to the website of each customer company to become each customer

9967pif.ptd Page 24 589550 V. Description of the Invention (20) The specific website address of the inter-enterprise window, etc., can also achieve the same multiple functions and multiple information collection functions as the above (1), and can provide access to the above (2) (3) Information collection technology with the same effect. Although the present invention has been disclosed as above with a preferred embodiment, it is not intended to limit the present invention. Any person skilled in the art can make some changes and retouch without departing from the spirit and scope of the present invention. The scope of protection of the invention shall be determined by the scope of the attached patent application.

9967pi f.ptd Page 25 589550 Brief Description of Drawings Figure 1 shows a schematic configuration diagram of an information collection system according to the first embodiment of the present invention. FIG. 2 is a processing flowchart of the information collection method in the information collection system according to the first embodiment of the present invention. Fig. 3 is a diagram for explaining the structure of starting the mail transceiver by inputting a barcode number in the information collecting system according to the first embodiment of the present invention. FIG. 4 is a schematic configuration diagram of an information collection system according to a second embodiment of the present invention. FIG. 5 is a processing flowchart of the information collection method in the information collection system according to the second embodiment of the present invention. Fig. 6 is a schematic configuration diagram of an information collection system according to a third embodiment of the present invention. FIG. 7 shows a processing flowchart of the information collection method in the information collection system according to the third embodiment of the present invention. FIG. 8 is a diagram illustrating the structure of activities in the information collection system according to the third embodiment of the present invention.

9967pif.ptd Page 26

Claims (1)

589550 VI. Scope of Patent Application1. An information collection method is constructed on a network and has a customer terminal, a web server, a mail server, and a database server. Its characteristics are as follows: The steps are as follows: Enter specific access information through the customer terminal and send it to the web server; The web server sends a purpose selection page corresponding to the specific access information, attaches a mail address to each purpose, and then Display on the customer terminal; select a desired destination from the destination selection page via the customer terminal, activate a mailer that has a destination letter address set on the recipient's name and address, and send it to the mail server The mail server obtains the mail address of the customer from the sent mail, and then sends an inquiry information of the selected purpose and an answer information to the inquiry, and displays it on the customer terminal; The customer terminal sends the answer information to the inquiry information for the selected inquiry information for the purpose to the mail server And the mail server obtains the answer information for the selected inquiry information of the purpose, forwards the mail address of the customer and the answer information for the inquiry information of the selected purpose, and then stores in the data In the database of the database server; using the mail address of the customer stored in the database of the database server and the answer information to the inquiry information for the selected purpose for the poor information collection of the product . 2. —A method of information collection, built on a network 9967pif.ptd Page 27 589550 VI. Patent application client terminal, a web server, a mail server and a database server, the information collection method has the following steps: Enter a specific access information through the client terminal , And then send it to the web server; the web server sends a purpose selection page corresponding to specific access information, attaches a mail address and a text to each purpose, and then displays it on the customer terminal; via the customer The terminal selects a desired purpose from the purpose selection page, activates the mail address that has a destination set on the recipient's name and address, and has set one of the selected destinations mentioned above in the text to inquire information and respond to the One of the inquiring information is a mail transceiver that answers the information, and then sends it to the mail server; and the mail server obtains the customer's mail address and the inquiry for the selected purpose from the sent mail. The answer information of the information, and then forward the customer's mail address and the answer to the inquiry Gongxun selected for the purpose Information and store it in the lean database server's tribute database, so that the mail address of the customer stored in the database database of the database server and the inquiry information of the selected inquiry information for the purpose The answer information is used in the collection of product information. 3. The information collection method according to item 1 or item 2 of the scope of patent application, which has a customer enterprise terminal constructed on the network, and is characterized by: providing the customer's mail address at the customer enterprise terminal And automatically answer the inquiry information based on the selected inquiry information for the purpose 9967pif.ptd Page 28 589550 6. Scope of patent application 9. The information collection method described in item 1 or 2 of the scope of patent application is characterized in that the specific access information refers to a window between customers and enterprises A specific URL. 1 0 · An information collection system, built on the Internet, with a customer terminal, a web server, a mail server, and a database server, which are characterized by: The customer terminal has: input a specific access Information, and then send it to the device of the web server; select a desired destination from a destination selection page, activate a mailer that has a destination email address set on the recipient ’s name and address, and then send it to the A device of a mail server; and a device of sending an answer message to one of the selected inquiry information of the purpose to the mail server; the web server having: sending a destination selection page corresponding to specific access information, A device for attaching a mail address to each destination and then displaying the mail address on the customer terminal; the mail server has: obtaining a customer's mail address from the mail being sent, and sending the inquiry information and response for the selected destination The answer information of the inquiry information, and then the device displayed on the customer terminal; and obtaining the selected item The answer to the challenge of the information information, forwards the information to answer the customer's e-mail address and the purpose of the interrogation of selected information, and then store the information contained in the database server of the library 9967pif.ptd Page 30 589550 6. The scope of the patent application; and The database server has: means for storing the mail address of the customer and the answer information for the inquiry information selected for the purpose. 1 1. An information collection system, constructed on a network, having a customer terminal, a web server, a mail server, and a database server, characterized in that the customer terminal has: input a specific access information, Then send it to the device on the web server; select a desired destination from a destination selection page, activate the destination-type mail address set on the recipient ’s name and address, and set the selected destination for this purpose An inquiry information and a mail transceiver that responds to the inquiry information, and a device for sending to the mail server; the web server has: sending the purpose selection page corresponding to the specific access information, in each purpose Don't attach the mail address and the text, and then display the device on the customer's terminal; The mail server has: Obtain the customer's mail address and the answer to the inquiry information selected for the purpose from the mail sent Information, forward the customer's mail address and the answer information to the inquiry information for the selected purpose, and then store it in the The material database server database means; and the database server comprises: storing the address of the customer messages to the selected object of the above 9967pif.ptd Page 31 589550 6. Scope of patent application Asking information about the answering device. 1 2. The information collection system described in item 10 or item 11 of the scope of patent application, has a customer enterprise terminal constructed on the network, and is characterized in that the customer enterprise terminal has: The device is a device that automatically aggregates and performs statistical processing based on the mail address of the customer and the answer information to the inquiry information selected for the purpose. 9967pif.ptd Page 32