TW490961B - Method for transmitting emergency rescue message - Google Patents

Abstract

In addition to the dialing emergency rescue telephone on a communication equipment, a method for transmitting the emergency rescue message can also transmit the emergency rescue message by fax or e-mail in support of the shortage of emergency rescue telephone. The communication equipment can be a wireline or wireless communication equipment. User can finish the creation, storage and setup of the relevant rescue information, including the rescue voice information, rescue telephone number, rescue fax contents, rescue fax number, rescue e-mail ISP (Internet service provider) dialup number, network account and password, on the communication equipment in advance. By means of the rescue information, in case of emergency, it can go through the communication equipment to dial the rescue telephone for forwarding the pre-recorded rescue voice information to the recipent and also can send the pre-processed rescue fax contents or e-mail to the recipent. Thus multiple informing channels can be achieved to prevent from losing rescue opportunity as a result of missing the emergency rescue information.

Description

490961 V. Description of the Invention (1) [Application Field of the Invention] The present invention relates to a method for transmitting an emergency distress message, in particular to an emergency situation in which a communication device is used to send emergency distress messages to notify the distressed person in multiple ways. Methods. [Background of the Invention] In the modern communication industry, telephones have become a necessary communication device for everyone and every place. In addition to using the phone for general communication and messaging, users can also use the phone for the transmission of emergency help messages. A conventional method for transmitting an emergency call is to store a voice message for emergency call and a preset call number in a communication device. When a user encounters an emergency situation and needs external help, for example, in a critical condition in which the condition deteriorates or diarrhea recurs; or when an elderly person or child is alone in an accident; in the event of a gangster invasion, the simplest and fastest way can be directly followed by the Call the helpline with the pre-stored information to notify the person asking for help. However, when calling for help from a distress object, if the other party's phone cannot be connected, for example, while on the line or temporarily unavailable, the opportunity for distress may be lost. In addition, the emergency call is a voice message, and deaf or hearing-impaired persons cannot be notified through such emergency calls, and if the emergency call is not the person being called for , May also cause communication difficulties. Therefore, it is really necessary to provide a more effective method for transmitting emergency distress messages to the distressed people. [Objective and Overview of the Invention] According to this, what i of the present invention is to solve the traditional emergency call can only

Page 4 490961 V. Description of the invention (2)-Transmission of distress voice messages, and emergency or distress transmission of multiple or multiple channels that are easily missed * Propose a dual-hearted method. According to the above purpose, the method of the present invention removes ^ Two can make an emergency call, and can send an emergency call from the communication device (E-mai 1) at the same time ^ ^ (FAX) or the lack of electronic mail. In this way, even if the person being called for is a deaf person, or if the emergency call cannot be reached, "Anyone or a person with poor hearing can send the emergency help message by fax or The opportunity to avoid the need to be increased because of the emergency call for help messages. The missed call for help was lost. According to the implementation of the method of the present invention, a call for help was issued, and at the same time, the emperor's was used to eliminate floods in an emergency. This method is particularly helpful when a sub-mail is sent to assist in sending out a call for help, and the call can be used by: being on the Internet and the phone is busy or sent to the callee; = f help email will include a help message, at least The following steps: ^ A communication device sends out emergency help tone information, help phone number ', the help device pre-completes the help phone number and the moxibustion "storage mail storage; by the way seeking; and, sending; Emergency call; in addition to sending a call for help in accordance with the method of the present invention on the Internet, and by coincidence with the second embodiment, the interest rate is exempted in an emergency. This method is particularly beneficial ^ and at the same time, fax is used to assist in issuing help calls. When answering the phone, the call is on. ”The person being called for help is busy with the matter and is temporarily unable to kiss him. Seeing the text message of the fax for help, he is notified by one of them, or when it should be called for help. Wherever

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After finishing the work, you can find out that the device is sending an emergency help message, & 彡, prepare to complete the storage of the voice information, content, and fax number for help in advance; II voice data sends out an emergency call; 9 and the help fax In order to understand the purpose and stomach of the present invention, the content is sent for help, and detailed descriptions are given in conjunction with the illustrations, such as [Exemplary Embodiments]. This method includes the following steps by a communication: the telephone number of the helpdesk, the fax of the helpline, and the helpline and the fax number of the helpline are true. The manufacturing features and their functions are further as follows: As shown in "Figure 1", this is the first embodiment of the method for transmitting emergency distress messages according to the present invention. As shown in step 10, when an emergency situation occurs for a user, such as a relapse of diarrhea in a patient or an accident in an elderly person alone or an invasion by a gangster, simple operations can be used, for example, pressing an emergency help button "The emergency" system for a communication device is activated. It is also possible that a sensor connected to the communication device automatically activates the emergency help system when an emergency or abnormal condition is sensed. The communication equipment can be a wired telephone, a wireless telephone, a facsimile machine, a computer (desktop, notebook f palm type), or information appliances (IA), etc., which can have both the functions of telephone and e-mail. . After starting the distress system 10, the communication device sends an emergency distress message to the outside according to the distress data 200 previously stored in its memory. According to step ^ Sohe, the distress information 20 can be completed in advance according to the user's own situation and the environment ^ 'Brother and the object to be notified' communication status, etc.

Page 6 490961 V. Description of the invention (4) and settings, the help-seeking data may include: pre-recorded stored help-seeking voice data, and the phone number of the object to be notified in an emergency, the phone number may be more than one; E-mails for help when there is an emergency; ISP (Internet Service Provider) dial-up numbers for connecting to the Internet; and network accounts and passwords. Then, step 30 is performed, and the communication device dials a help phone according to the pre-stored help pen σ tongue number, and then determines whether the help phone is connected 40. If it is " Yes, then play the pre-recorded and stored help voice message 5 〇 'After the voice help message is played, go to step 6 〇. If the call for help is not connected, go to step 4 5 to determine whether to redial The phone number.

In step 45, the communication device may follow a preset number of redial attempts. Example 17—U reports “two = in” to determine whether to redial the emergency call that has not been connected. If the number of redial calls of the distress call is less than the preset redial number, ', then proceed to step 30 to redial the distress call number. If the redial number of the ^ helpline call has reached the preset number of redial attempts, the ^ helpline number is not redialed and the process proceeds to step 60. In step 60, the communication device judges whether the call for help is the last call for help. If "Yes", then proceed to the next step. If "No", proceed to step 30 to dial out the next emergency call number. . The communication device is connected to the Internet by using the active ISP dial number according to the preset ISP dial number in step 70. Then, step 80 is performed to determine whether the server is connected to the Internet, and if it is successfully connected to one of the Internet mail devices, then the pre-stored help email is sent to 90. If " Internet connection fails, go back to step 70 and dial again.

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The successful emailing of the distress email is achieved by sending the distress email and distress email. , The disconnection ends the network connection 100, and the double emergency call for help message if the communication device can also be fixed, for example, through ISDN (overall service digital network network; connection 3 = road, regular user circuit) Jia e (Quan Er)), two to 80 dial-up Internet access. Special step 70, news from II, 1Γ, "Figure": Λ 'is the younger brother of the method of transmitting an urgent help for heart according to the present invention-a consistent example.

As shown in step 11, when an emergency situation occurs for a user, for example, a recurrence of a disease or dysentery, an accident with an elderly person alone or an intrusion by a gangster, etc., a simple operation can be used, for example, pressing an emergency The help button is the emergency help system of a communication device. It is also possible that the sensor connected to the communication device automatically sends an activation signal when the emergency or abnormal condition is sensed to activate the emergency help system. The communication device is any kind of communication device with both telephone and fax functions. For example, it can be a wired telephone with a fax function, a wireless phone, a fax machine with a telephone function, a computer (desktop, notebook, palm Type) or information appliances (ΙΑ), etc. °

After the distress system is activated 110, the communication device sends an emergency distress message to the outside according to the distress data 120 stored in its memory. As shown in step 115, the help-seeking data 120 can be completed in advance according to the user's own situation and environment, and the communication status of the object to be notified. The help-seeking data can include pre-recording Save for help

490961 V. Description of the invention (6) Voice data; the phone number of the object to be notified in an emergency, the phone number can be more than one; the contents of the emergency fax; the fax number for help. Then proceed to step 130, the communication device dials out the helpline according to the pre-stored helpline number, and then judges whether the call for help is connected to 140. If it is “π, then play the pre-recorded and stored voice message for help 1 50. After the voice help message is played, proceed to step 16. If the call for help is not connected, proceed to step 1 4 5 to determine whether Redial the phone number.

In step 145, the communication device can determine whether to redial an unconnected emergency helpline according to a preset number of redial attempts, such as 'three times'. When the unconnected emergency helpline is redialed, If the number of times is less than the preset number of redials, the process proceeds to step 130 to redial the helpline number. If the number of redial attempts of the unconnected call for help has reached the preset number of redials, then the call for help is not redialed and the process proceeds to step 160. In step 160, the communication device determines whether the call for help is the last call for help. If "Yes", proceed to the next step. If "No", proceed to step 30. Dial the next emergency call. Number. In step 170, the communication device dials to the fax receiving device of the object to be faxed according to the preset fax number for help. Then proceed to step 1 80 to determine whether the connection with the fax receiving device is successful. If it succeeds, the content of the pre-stored distress fax will be transmitted to 19 0. If the connection fails, go back to step 170, and dial the fax number again. After successfully transmitting the distress fax content, the fax will be disconnected and the fax will be terminated. 1 0 0 Up to

Page 9 490961 V. Description of the invention (7) The transmission of the dual emergency distress message by fax and telephone. The above are only the preferred embodiments of the present invention, and are not intended to limit the scope of implementation of the present invention. Those skilled in the art can make appropriate modifications and retouches without departing from the spirit of the present invention, such as An emergency call, email, fax, etc. can be sent by a communication device at the same time, and emergency help messages can be transmitted through multiple channels at the same time; therefore, all equal changes and modifications made in accordance with the scope of patent application of the present invention are within the scope of the patent Covered.

Page 10 490961 Brief Description of Drawings Figure 1. According to the flowchart of the first embodiment of a method for transmitting an emergency distress message according to the present invention, a dual emergency distress message is transmitted by a distress email and a distress phone. FIG. 2 is a flowchart of a second embodiment of a method for transmitting an emergency distress message according to the present invention, so that a distress facsimile and a distress call can be used to achieve the transmission of a dual emergency distress message.

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Claims (1)

490961 VI. Scope of patent application 1. A method for transmitting emergency help messages by using a communication device to send emergency help messages in multiple ways, including at least the following steps: Pre-complete the help voice data, help phone number, and help fax in the communication device Storage of content and help fax number; activation of the emergency help system of the communication device; issuing an emergency help phone according to the help phone number and the help voice data; and issuing a help fax according to the help fax number and the help fax content. 2. The method for transmitting an emergency help message as described in item 1 of the scope of patent application, wherein the step of activating the emergency help system of the communication device is achieved by a user pressing an emergency help button. 3. The method for transmitting an emergency distress message as described in item 1 of the scope of the patent application, wherein the step of activating the emergency distress system of the communication device is achieved by a sensor sending an activation signal in an emergency. 4. The method for transmitting an emergency distress message as described in item 1 of the scope of patent application, wherein the communication device is a wireless telephone handset. 5. The method for transmitting an emergency distress message as described in item 1 of the scope of the patent application, wherein the communication device is a facsimile machine. 6. The method for transmitting an emergency distress message as described in item 1 of the scope of the patent application, wherein the communication device is a wired telephone. 7. The method for transmitting an emergency distress message as described in item 1 of the scope of the patent application, wherein the communication device is a computer. 8. The party transmitting the emergency distress message as described in item 1 of the scope of patent application Page 12 490961 VI. Patent Application Law, where the communication device is an information appliance. 9. A method for transmitting an emergency help message. A communication device sends out an emergency help message in multiple ways, including at least the following steps: The communication device completes the storage of a voice call data, a call number, and a call email in advance; and initiates the communication Emergency call system of the equipment; issue emergency call according to the call number and the voice information; Connect to the internet; and send the email for help. 10. The method for transmitting an emergency help message as described in item 9 of the scope of the patent application, wherein the step of activating the emergency help system of the communication device is achieved by a user pressing an emergency help button. 1 1. The method for transmitting an emergency distress message as described in item 9 of the scope of the patent application, wherein the step of activating the emergency distress system of the communication device is achieved by a sensor sending an activation signal in an emergency. 1 2. The method for transmitting an emergency distress message as described in item 9 of the scope of the patent application, wherein the step of connecting to the network is achieved by dial-up. 1 3. The method for transmitting an emergency help message as described in item 9 of the scope of the patent application, wherein the step of connecting to the network is achieved by a fixed connection. 1 4. The method for transmitting an emergency distress message as described in item 9 of the scope of patent application, wherein the communication device is a wireless telephone handset. 1 5. The method for transmitting an emergency distress message as described in item 9 of the scope of the patent application, wherein the communication device is a facsimile machine. Page 13 490961 6. Scope of patent application 1 6. The method for transmitting emergency distress messages as described in item 9 of the scope of patent application, wherein the communication device is a wired telephone. 1 7. The method for transmitting an emergency distress message as described in item 9 of the scope of patent application, wherein the communication device is a computer. 1 8. The method for transmitting an emergency distress message as described in item 9 of the scope of patent application, wherein the communication device is an information household appliance. Page 14