TW463489B - Voice information-inquiring system - Google Patents

Abstract

This invention discloses a voice information-inquiring system, which is combined with a telephone mix interface to inquire terrain information through a voice input. The system comprises a voice-processing module, which leads users to input a voice message through the telephone mix interface and then transforms the message into a digital message, a character and number database, which stores the character or numerical data related to addresses and inquired items, a module designed to identify the addresses and the inquired items and used to identify the digital message from the voice-processing module, an application database group to store multiple information contents, and an information-inquiring module, which is used to receive the identified data by the module identifying the address and the inquired items and locate the corresponding information contents from the application database group, and then inform the users the voice message transformed from the inquired information contents by the voice-processing module.

Description

463489 5 'Description of the invention ¢ 1) Detailed description: Technical field: The present invention relates to a method and system for inquiring information by voice, in particular to a method and system for allowing users to query information by using spoken input. Background of the Invention: In recent years, with the popularity of mobile phones and communication systems, computer voice query systems have gradually become an indispensable product in most people's lives. Such as calling to the station to book tickets, registering to the hospital, transferring to the bank and checking the account ', to call the stock market news and life information, etc., are all applications of Computer Telephone Integration (CTI). The traditional voice query information system stores the data to be queried in a storage device in advance. After receiving the query command, it is processed by a computer system to answer the user's query through the phone. However, the traditional voice query information system can only rely on a limited number of keys on the phone. It can only query items with a small number of slanted items and can prompt each item (for example: "χχ clear press 1, YY please press 2.") . Not only the items that can be searched for are extremely & the query instructions can only be issued by relying on the keys of the telephone, resulting in a very limited type of query data. For example, the query of address-related information cannot be completed with keystrokes, making traditional voice

Page 4 d 6 3 4 8 9 V. Description of the invention (2) The service items of the query information system are very limited. Therefore, J invented a method and system for querying information using spoken input so that users can use π language It is very important to inform the subject of the query and to obtain the results of the above-mentioned subject accordingly. 0 Summary of the invention; The main § of the present invention is to provide a method and system for voice query data. 0 The secondary giant of the present invention In order to provide a method and system for users to query information by using D input, the present invention discloses a voice query information system coupled with a telephone hybrid interface to query landmark information in spoken language. The system includes at least a voice processing module. Via the phone hybrid interface Guide the user to enter a voice message and convert it into a digital message. A digital database is used to store text or digital data related to the address and query item 3. An address and query item§ Identification module dialogue The digital information of the speech processing module is used for identification. An application database group stores a plurality of pieces of information content J, each of which is corresponding to the-query item and at least one reference address and a data query module for receiving the address and Query item 3 The data identified by the identification module and find the corresponding information content from the application database group. The information content obtained by the query is converted into a voice message through the voice processing module to inform the user 0

Page 5 4 6 3 4 8 9 V. Description of the invention (3) The voice processing module at least includes: a telephone circuit, coupled with the telephone hybrid interface, and receiving the user input of the voice input through the telephone hybrid interface. Voice message; a voice data digitization module coupled to the receiving circuit for converting the voice message input by the user into the digital message; a voice start and end detector, and digitizing the voice data The module and the address and query item identification module are coupled to detect the start point and end point of the digital message, and send the digital message after the detection to the address and query item identification module; A questioning circuit, coupled with the address and query item identification module, automatically forms a question for the part of the address and query item identification module that cannot be identified; a sounding circuit, coupled with the questioning circuit and the data query module , Converting the question circuit to ask the user the question and the information content obtained by the data query module into a voice message; and a call sending circuit And a circuit coupled to the surface via the telephone sound mixing, mixing the telephone line through the interface circuit of the sounding of the voice message transmitted from the user in order to guide the user of the voice instruction. Preferably, the data content of the application database group is created in the form of a pre-recorded voice file, and is played directly in a voice file when a user queries. Preferably, the data content of the application database group is created in the form of a text file, and is automatically played to the user by a text file when the user queries.

Page 6 4 6 3 4 8 9 Five 'invention description (4) Better, the data content of the application database group is via real-time connection (for example, linking with a traffic information detection device) at any time Update. Drawing number description 1 0 0-language 101-electricity 1 0 2-language 103-accept 1 0 4-language I 0 6-language 108-language II 0-should 11 2-language 11 4- generation 116-information 11 8 • '提 1 2 0' Through 1 2 2 -fat 12 4-send processing and identification system words hybrid interface tone processing module phone circuit data digitization module tone start and stop detector digital database database Group tone comparison circuit number query module material query module query circuit latitude database acoustic circuit telephone circuit

Page 7 463489 V. Description of the invention (5) 1 2 6-Detailed description of the address and query item identification module invention The present invention discloses a method and system for querying information using spoken input, so that users can use spoken input to inform them The subject of the inquiry (for example: What is the address of the gas station or parking lot that is closer to the current location? What is the address of the bus stop that is closer to me and can reach the Taipei City Government? Traffic conditions at 100 kilometers south of the Zhongshan Expressway How? What is the postal code of Xinzhuang City, Taipei County?) And the basic reference information required for the query (for example: the user's current location, where the user wants to send a letter, etc.), and obtain the above-mentioned subject query accordingly Result = Now the first embodiment of the present invention is disclosed in conjunction with the first figure. The system architecture of the voice query information includes at least: a speech processing and recognition system 100, an application database group 110, and a latitude and longitude database 1 2 0 and a data query module 11 6. The voice processing and recognition system 100 is used to guide a user to input a voice message and recognize the voice message input by the user. The architecture includes at least a voice processing module 102, a digital data database 108, and a Speech comparison circuit 11 2.

Page 8 46348 ^ V. Description of the invention (6) The latitude and longitude database 12 is connected to the data query module〗 6 to store the latitude and longitude coordinates β corresponding to the house number of each county and city street. The bank group 11 is connected to a plurality of application databases to store various kinds of data for users to perform different applications. Checking the data will not change the postal code within a specific time; and the dynamic data refers to the traffic of a certain road section. The conditions are dynamic and the traffic conditions at the same time are different. Its data content is pre-recorded into a voice slot and then played by voice or text; automatic conversion of text files to speech synthesis ^ connection method (such as updating with a traffic information bank at any time. Different static or inquiry, The "moved data" has time data, which is the application described in the < establishment & method establishment, user broadcast enemy; vehicle speed quiet group 116 dynamic description static: Taiwan's degeneration, because the user of the database in this way Check on the user or the tested device 'contains materials, meaning the data in various places, for example, ♦ · paragraphs are directly linked when inquiring at the group 110.) The data available for user inquiry includes at least a database and a parking lot database , _ Bus database database, and a postal code database. The address of each gas station in Zhizhong traffic condition data and its corresponding latitude and longitude. The zen = station database stores the user to query the nearby gas station according to the referenced address = data for the site database to store the address of each parking lot = The number of parking spaces described in the address, the number of parking spaces left before s, and the information 'for users to speak 2 rates in spoken words. Inquiries about gas stations in nearby parking lots

Page 9 4 6 3. '"rr ^ wT (7) 1 " " " " address and its related information ·' The bus database stores the f driving route and departure timetable of each bus ( Including the departure frequency, earliest and latest departure time, etc.), the bus stop address and its corresponding latitude and longitude coordinates, etc., for users to inquire about the information of bus rides; the traffic status database stores the main The traffic conditions at any time on the main road (including the degree of traffic congestion, traffic flow rate, etc.), the above traffic conditions will be updated based on the collected data at any time for the user's driving reference; the postal code database stores various places to The postal area code corresponding to the street number of the street lanes is for users to query the postal area code at any time. The data query module 116 and the voice processing and identification system 10 〇, the latitude and longitude database 1 2 0 and the application database group 11 〇 Coupling for receiving user information identified by the speech processing and recognition system 100, where the above user information contains the user's desire The target of the inquiry (for example: What is the address of the gas station or parking lot that is closer to me? What is the address of the bus stop that is closer to me and can reach the Taipei City Government? What is the traffic situation at 100 kilometers south of the Zhongshan Expressway? What is the postal code of Xinzhuang City, Taipei County?) And the basic reference information required for the query (for example: the user's current location, where the user wants to send a letter, etc.) 0 and find it from the latitude and longitude database 1 2 0 The latitude and longitude coordinates corresponding to any reference position provided by the user, and the latitude and longitude coordinates of any reference position provided by the user according to the information the user wants to query and the latitude and longitude coordinates of any reference position provided by the user are used to find a matching use from the application database group 110 The subject information that the user wants to query (where the functions provided by the above latitude and longitude database 1 2 0 do not necessarily need to be used, for example: when the user

Page 10 ^ 63489

It is only necessary to query the mailing area database 120 of Xinzhuang City to find Xinzhuang City ',', 'and' No need to go to Jingwei's results. Through voice processing and recognition, Mm informs the ^ and will check the input method of 'Address' You can connect to this system with other spoken input devices of ordinary telephones. To call the mobile phone or to explain the operation of the data query module 116 in more detail, two examples are given below. (N Hyun: the sister-in-law in the yoke example, As processing and recognition system 100, according to the voice data input by the user, identifies what the user expected is "the address of the gas station that is closer to its current location" And the user is currently at A. Then the data query module ii 6 finds the latitude and longitude coordinates corresponding to A from the latitude and longitude database i 2 〇, and performs the latitude and longitude coordinates corresponding to A and the latitude and longitude coordinates of each gas station. Distance calculation to find the address of at least one gas station that is closer to the user ’s current location A (where the data of each gas station is placed in a gas station database in the application database group Π 0) 'and The results of the query are notified to the user through the speech processing and recognition system 100. (2) The speech processing and recognition system 100 recognizes that the data the user wants to query is "Go to Taipei City" based on the voice data entered by the user. The government bus is near there "and the reference position provided by the user is B. Then the data query module 116 finds the longitude and latitude corresponding to B from the latitude and longitude database 120 Standard, from the bus _ library (located in the application data within the database group 110) to find the bus to reach all kinds of Taipei City Government's docked address corresponding to the latitude and longitude coordinates, and to place B

Page 11 463-89 V. Description of the invention (9) The distance between the corresponding latitude and longitude coordinates and the latitude and longitude coordinates corresponding to various bus stop addresses is calculated to find at least one bus stop address where the user can board and is closer to B (That is, the above-mentioned bus parking address) and the route of taking a ride, and inform the user of the result of the inquiry through the voice processing and recognition system 100. The calculation of the above distance is based on the latitude and longitude coordinates of the two places, and is obtained using Bishop's theorem (ie: ((the difference between the longitude of the two places)) 2 + (the difference between the latitude and the place of the two places) 2) 1/2). And because this distance ignores the effect of distance increase caused by general terrain relief due to height fluctuations, and the effect of distance increase caused by roadblocks caused by human or natural factors. Therefore, the user can be informed of the addresses of the plurality of objects that are closer to their current location to solve the above problems. The structure of the above-mentioned speech processing and recognition system 100 includes at least: a speech processing module 102, a digital database 108, a speech comparison circuit 112 °, of which the speech processing module 102 and a telephone The hybrid interface 101 is coupled through a telephone hybrid interface 101 to guide the user to input a voice message and convert the voice message into a digital message. The digital data database 108 is used to store commonly used text or digital data, including data related to residential addresses (for example: city, county, town, township, village, road, section, lane, alley, number, building And numbers, etc.) and information for various applications (such as: gas stations, buses, parking lots, hotels, tourist attractions, restaurants, auto and motorcycle repair shops, postal codes, driving information for designated places, etc.) and so on.

Page 12 V. Description of the invention (10) The voice comparison circuit 11 2 is integrated with the voice processing module 10 2, the digital data database 108 and the data query module 11 6, and is used to receive the voice processing module. The digital message from 1 0 2 is used to compare the user's voice message with the font data stored in the digital database 1 0 8 and the result of the comparison is sent to the voice processing module 10 2 and the data. Query module 1 1 6. The voice comparison circuit 112 allows the user to interrupt or proceed to the next query item when playing the query answer or playing the guidance information; it also allows the user to read the address of the street sign containing the streets and counties in the city at one time. The above-mentioned voice processing module 102 includes at least a receiver circuit 103, a voice data digitizing module 104, a voice start and stop detector 丨 06, a questioning circuit 118, and a sounding circuit 122 、 一 送 话 电路 124。 A telephone circuit 124. Wherein, the said receiving circuit 103 is coupled with the telephone hybrid interface ι01, and receives the voice message input by the user through the telephone hybrid interface 010. The voice data digitization module 104 is combined with 103 receiving circuit circuits to digitize a voice message input by a user. 1 〇6 and voice data digitization module Z = use after detection of digitization sub-detection of the voice start and end detectors of the digital signal after detection_ 1 〇 4 and speech comparison circuit 11 2 The starting point and ending point of the voice message are transmitted to the voice comparison circuit 112.

4 6 3 4 8 9 V. Description of the invention (π) The questioning circuit 1 1 8 and the speech comparison circuit 11 2 are consumed, and for the part of the identification process that is not clear, a problem is automatically formed. The sound generating circuit 1 2 2 is coupled with the questioning circuit 1 1 8 and the data query module 1 1 6, and couples the question of the question asked by the questioning circuit 11 8 or the data query module Π 6 with the query result to inform the user. Into a voice message. The transmission circuit 1 2 4 is coupled with the telephone mixing interface 1 0 1 and the sound generating circuit i 2 2, and the voice message from the sound generating circuit 1 2 2 is transmitted to the user through the telephone mixing interface 1 0 1 to guide the user. The user gives a voice command. The above voice guidance message may include: (1) ask the user to provide relevant information required for query information: for example, "please tell you your current location (such as: county name, city name, street name, and lane number)?", "Please tell me what you are looking for (such as the address of the gas station, parking lot, or motor vehicle repair yard near me? What is the address of the bus stop near me that can reach the Taipei City Government? Zhongshan Expressway What is the traffic situation 100 kilometers south of the highway? What is the postal code of Xinzhuang City, Taipei County? And so on? "," Please state your current location in sequence and the information you want to query? "And so on. Of course, the provider of information inquiry can also design a standardized inquiry process so that the user can answer several questions in order to obtain the target and related basic reference materials that the user wants to inquire, but this is not the Important points, so it will not be described in detail here. (2) In return

Page 14 4 6 3 4 8 9 V. Description of the invention (12) The result of the user's query: For example, "The address of the gas station near you is xxxxxx", "If you want to go to the Taipei City Government, you can take the XXX bus, and take The address of the point is XXXXXX "etc." Now with the second figure, the second embodiment of the present invention is disclosed. The system architecture of its voice query information includes at least: a voice processing and identification system 100, a generation number database 118, and a generation number query. Module 114, an application database group 110, and a data query module 116. The voice processing and recognition system 100 is used to guide a user to input a voice message and identify the voice message entered by the user. Β The voice message input by the user includes (1) a query item (for example, a gas station Or parking.). (2) Reference location (for example, the county, township name is Zhongshan District, Taipei City, and the street name is Section 2 of Bade Road.) The code database 11 8 is used to store various applications (ie, query items) and counties The code corresponding to Shichong Road (that is, the reference position). The code corresponding to the query item and the reference position is referred to herein as "Αρ code" and "file code". As for the method for determining the above code Depending on the amount of data to be raised, for example, each AP code can be represented by two digits (each number from 00 to 99 corresponds to an application), and each project code can be represented by eight digits, of which the first four The digits represent the county, city, and township generations. (Each digit from 0000 to 9 999 corresponds to a county, city, and township respectively. ^ The next four digits represent the street code (000 0 to 9 9 9 9 each digit 4 6 3 4 8 9 V. Description of the invention (13). 后 is followed by 彳} is the tiger, the road number C, the street number M, the generation A, the case of J, the number of A's, AΠ4 Ι ^ Ί 至 至 贝 ^ J should be two pairs of oil 2 is an example to explain as follows: If the query item is plus 01 ", and If the test location is "03000001" in Bade Road, Taipei City (of which, the first four codes 0300 and the four codes 0 0 0 1 are the codes of section 2 of Bade Road. The code query module 1 1 4 and the voice processing and recognition system 1 0 0 and the code database 11 8 are coupled to receive the user information (including the items the user wants to query and the reference position) identified by the voice processing and recognition system 100, and from the code database Π 8 Find the AP code and file code corresponding to the above query item and reference position. The application database group 1 1 0 contains at least one application database (each application database has a unique AP code), and each application At least one file code and its corresponding voice information content are stored in the database for users to query data of different applications. Among them, any file code of each application database t and its corresponding voice information content It can be built in advance manually. For example: in a gas station database with AP code “0 1”, the built-in file code “0 3 0 0 0 0 0 1” The content of the voice information is "Taipei Bade Gas Station, the address is XXX, the location is at the junction of XX Road and XX Road, and the business hours are χβ" for users to query the information of the gas station. In a a In the parking lot database of "0 2", the information content corresponding to the built-in file code "0 3 0 0 0 0 0 1" is "Taipei Bade Parking Lot, Land

Page 16 ^ 3 4. 8 9 V. Description of the invention (14) The address is XXX, the location is at the junction of XX Road and XX Road, the number of parking spaces is XXX, the number of parking spaces remaining currently is XXX, and the parking rate It is XXX, business hours are XX to XX. "For users to make enquiries on parking lot information. In a postal code database with an AP code of "03", the information content corresponding to the built-in file code "0505 0 0 0 1" is "Postal code of Section X, Road XX, Dayuan Township, Taoyuan County" is XXX . "To allow users to query postal code information. For another example, in a traffic status database with AP code "04", the information content corresponding to the built-in file code "〇3 0 0 0 0 0 1" is "Taipei City, Section 2 of Bade Road. It ’s very congested and the traffic speed is about 5 kilometers per hour. ”To provide users with information on traffic conditions. D Of course, because the traffic conditions are changing at any time, the information content corresponding to the case code of each building must be updated from time to time. This update The work can use the vehicle flow rate sensor installed on each of the lanes to report the monitoring results to the service center where the traffic condition database is located at any time or regularly, and the service center will use this to automatically update the data on the traffic condition database. The data query module 116 is coupled with the voice processing and identification system 100, the code query module Π 4 and the application database group π 〇, and is used to receive the AP code and file code transmitted from the code query module 11 4 , And find the information content corresponding to the broadcast code from the application database corresponding to the AP code in the application database group 110, and inform the user of the information content obtained by the query through the voice processing and recognition system 100 , The notification method can be pre-recorded

Page 17 463489 V. Description of the invention (15) type or automatic text to speech synthesis. The structure of the above-mentioned speech processing and recognition system 100 includes at least: a speech processing module 102, a text digital database 108, and a speech comparison circuit 112. Wherein, the voice processing module 102 is coupled with a telephone hybrid interface 101, which guides a user to input a voice message through the telephone hybrid interface 101 and converts the voice message into a digital message. The text digital database 108 is used to store commonly used text or digital data, including data related to residential addresses (such as: cities, counties, towns, townships, villages, roads, sections, alleys, alleys, numbers, buildings, and Numbers, etc.) and information on various applications (such as: gas stations, buses, parking lots, etc.) and so on. The speech comparison circuit 1 12 is integrated with the speech processing module 102, the digital data database 108, and the code query module 11 4 to receive digital messages from the speech processing module 102. , And use the font data stored in the alphanumeric database 108 to compare the user's voice message, and send the comparison result to the voice processing module 102 and the code query module 1 114. The above-mentioned voice processing module 102 includes at least: a receiving circuit 103, a voice data digitizing module 104, a voice start and end detector 106, a questioning circuit 118, a sounding circuit 122, a送 话 电路 124。 Transmission circuit 124.

Page 18 4 · 6 3 8 9 V. Description of the invention (16) Wherein, the receiving circuit 1 0 3 is coupled with the telephone hybrid interface 1 0 1 and receives the voice message input by the user through the telephone hybrid interface 1 0 1. . The voice data digitizing module 104 is coupled to the receiving circuit 103, and is used to digitize the voice message input by the user. The voice start and end detector 106 is coupled with the voice data digitization module 104 and the voice comparison circuit 1 12 to detect the start and end points of the digitized user voice message And send the detected digital message to the voice comparison circuit 112. The questioning circuit 118 is coupled with the voice comparison circuit Π 2 and automatically forms a question for the part that is not clear in the recognition process. The sound generating circuit 1 2 2 is coupled with the questioning circuit 1 1 8 and the data query module 1 1 6, and couples the questioning circuit 1 1 8 with the question or the data query module 1 1 6 to inform the user of the query The result is converted into a voice message. The telephone transmitting circuit 124 is coupled with the telephone mixing interface 101 and the sound generating circuit 122, and transmits the voice message from the sound generating circuit 1 2 2 to the user's ear through the telephone mixing interface 1 0 1 to guide the user to issue a voice. instruction. The above voice guidance message may include: (1) the user is required to inform the relevant information required for querying the information: for example, "please tell you what you want to query

Page 19, 463489 Five 'Invention Description (17) Items (such as: gas station, parking lot, bus, traffic conditions, postal code or auto repair yard ^)? "," Please tell you where your current location or other reference location is Names of counties, cities, and towns? "," Please tell me the street names of your current location or other reference locations? "," Please tell me the names of the counties, cities, towns, and streets of your destination in order? " Of course, the provider of information inquiry can also design a standardized inquiry process so that the user can answer several questions in order to obtain the target and related basic reference materials that the user wants to inquire, but this is not the Important points, so it will not be described in detail here. (2) Report the results of user inquiries: For example, "The postal code of Dayuan Township, Taoyuan County is X0.", "The traffic on Section 2 of Bade Road, Taipei City is currently very congested, and the traffic rate is about 5 kilometers per hour." The third embodiment of the present invention will now be disclosed with reference to the third figure. The system architecture for voice query information includes at least: a voice processing and recognition system 100, an application database group 110, and a data query module. 1 1 6. The speech processing and recognition system 100 is to guide a user to input a voice message and recognize the voice message input by the user, and its structure includes at least a voice processing module I 0 2 and a digital database 1 0 8, and an address and query item identification module 1 2 6. The application database group 11 0 is connected to the data query module 1 1 6 and includes

Page 20 463 ^ 89 V. Description of the invention (18): ^: f: The database stores various static or dynamic data separately, so as to use the data base group to query the data of the same application. Should be provided by this embodiment = 2 The first and second embodiments of the invention are different. The database of the parking lot, including the "gas station database,-postal code area database: status database, and-address, and For each road section: Ϊ 力; 库:; of each gas station ... to: = query the nearby gas station's built-in road section's nearby parking address', and for each-say the reference address, query the neighboring J ^ "material 'For users to speak in public bus database storage contains: t: two sites and its phase _: blame; the brand land ... for each! ：; And the latest departure time, etc.), the bus route and pick-up location of the bus station, X built-in the traffic conditions that it should take at the place you want to reach, etc .; materials; The status of the main roads around Taiwan can be used at any time by the users of the car. 将 will update the data collected for the number of lanes: the area code database stores the area codes delivered by streets and lanes. Because of this implementation ;; area code 'for users to query the mail at any time, it is not necessary to follow the-real = query data are built in the information ...' for calculation 'can greatly reduce the capital: must be = latitude data and then the distance μ Behr query time.

Page 21 4 6 3 489 V. Description of the invention (19) The data query module 11 6 is coupled to the speech processing and recognition system 1 0 0 and the application database group 110 to receive the speech processing and recognition system 1 0 0 Identified user information, where the above user information contains the subject that the user wants to query (for example: What is the address of the gas station or parking lot that is closer to me? The bus that is closer to me and can reach the Taipei City Government What is the address of the boarding station? What is the traffic situation at the south kilometers of Zhongshan Expressway? What is the postal code of Xinzhuang City, Taipei County? Wait there.). And find out from the application database group u 0 the data that matches the user's desired query target ’and inform the user of the result of the query through the voice processing and recognition system 1 0 0. In order to explain the operation of the data query module i6 in the above embodiment in more detail, two examples are given below. (1) Voice processing and recognition system J 0 〇 According to the voice data input by the user, the data that the user wants to query is identified as "the address of the gas station that is closer to its current location". Office. Then the data query module 116 finds the address of at least one gas station that is closer to the user's current location A from the built-in data (where the data of each gas station at the aforementioned adjacent location A is placed in the application database (In a gas station database in Group 110), and inform the user of the result of the query through the speech processing and recognition system 100. (2) Voice processing and recognition system 100 According to the voice data input by the user, the data that the user wants to query is identified as "the bus bound for the Taipei City Government will take a search

Page 22

5. Description of the invention (20) Near "and the reference position provided by the user is B. Then the data check module 1 16 will find the shortest bus route corresponding to the route that can reach the Taipei City Government from the built-in data of the bus database of the application database group 1 10 The user can board at least one bus stop address nearer to the B 'and notify the user of the result of the query through the voice processing and recognition system 100. The structure of the above-mentioned three-voice processing and recognition system 100 includes at least: a voice processing module 102, a text digital database 108, and an address and query item recognition module 126〇— Among them, the voice processing module 1 02 Combined with a telephone mixing interface 101, it is through the telephone mixing interface 101 to guide the user to input a voice message and convert the voice message into a digital message. The digital data database 108 is used to store commonly used text or digital data, including data related to residential addresses (for example: city, county, lock, township, village, road, section, lane, alley, number, building And numbers, etc.) and information on various applications (such as: gas stations, buses, parking lots, etc.) and so on. The address and query item identification module 丨 2 6 is coupled to the voice processing module 10 2, the digital database 1 008 and the data query module 116, and is used to receive the voice processing module 1 〇 2 The digital information of the user uses the font data stored in the text database 1 08 to compare the user's voice message and send the result of the comparison to the voice processing module 1 02 and the data query module 11 6

Page 23 4 · 6 3 厶 δ 9 V. In the description of the invention (21). The above-mentioned voice processing module 102 includes at least: a receiving circuit 103, a voice data digitizing module 104, a voice start and end detector 106, a questioning circuit 118, a sounding circuit 122, a The telephony circuit 124 »Wherein, the receiver circuit 103 and the telephone interface 110 are used together to receive the voice message input by the user through the telephone hybrid interface 101. The voice data digitizing module 104 is integrated with the receiving circuit 103 to digitize the voice message input by the user. The voice start and stop detector 106 is coupled with the voice data digitization module 104 and the address and query item identification module 1 26 to detect the digitized user's voice message. Start point and end point, and send the detected digital message to the voice comparison circuit 112. The questioning circuit 118 is coupled with the address and query item identification module 1 2 6 and automatically forms a question for the part of the identification process that is not clear. The sound generating circuit 1 2 2 is coupled with the questioning circuit 11 8 and the data query module 11 6, and converts the query result that the questioning circuit 11 8 wants to ask the user or the data query module 11 6 to inform the user into a voice. message.

Page 24 Δ 6 3 48 9 V. Description of the invention (22) The transmission circuit 1 2 4 is coupled with the telephone mixing interface 1 0 1 and the sound generating circuit 1 2 2 through the telephone mixing interface 1 0 1 1 2 2 voice message is sent to the user to guide the user to issue a voice command. The above voice guidance message may include: (1) ask the user to provide relevant information required for query information: for example, "please tell you your current location (such as: county name, city name, street name, and lane number)?", "Please tell me what you are looking for (such as the address of the gas station, parking lot, or motor vehicle repair yard near me? What is the address of the bus stop near me that can reach the Taipei City Government? Zhongshan Expressway What is the traffic situation 100 kilometers south of the highway? What is the postal code of Xinzhuang City, Taipei County? And so on? "," Please state your current location in sequence and the information you want to query? "And so on. Of course, the provider of information inquiry can also design a standardized inquiry process so that the user can answer several questions in order to obtain the target and related basic reference materials that the user wants to inquire, but this is not the Important points, so it will not be described in detail here. (2) Report the results of user inquiries: For example, "The address of the gas station near you is XYXXXX", "If you want to go to the Taipei City Government, you can take bus XXX, and the address of your pick-up point is XYXXXX". The method and system for querying information by voice provided by the present invention have the following advantages: (1) No matter where the user is, as long as he speaks by phone in spoken language

Page 25 463489 V. Description of the invention (23) A reference address can be used to query related information such as traffic information and travel information. Eliminate the complicated and infeasible way for users to select the county and city streets with the keys. (2) Regardless of where the user is, as long as he is on the phone, he can find out where there is a gas station, a parking lot, a motor vehicle repair shop, or other objects. Therefore, it provides a quick solution to the problems faced by users who encounter some sudden changes (for example: the car suddenly runs out of fuel to refuel, the car suddenly bursts to repair or change tires, the car needs to find a parking space to stop Etc. (3) No matter where they are, users can check the traffic conditions (including the degree of traffic congestion, traffic flow rate, etc.) of any road or place by phone, so they can avoid falling into traffic jams. (4) ) With the present invention, if the user does not know the postal code of the receiving office when sending a letter, he can easily know the postal code of the receiving office by phone. The above is a detailed description using a preferred embodiment. The present invention is not intended to limit the scope of the invention, and those skilled in the art will understand that appropriate changes and adjustments will still be within the spirit of the invention and not depart from the spirit and scope of the invention.

Page 26 Brief description of the drawings Brief description of the drawings: Fig. 1 is a block diagram of the voice inquiry information system shown in the first embodiment of the present invention. Fig. 2 is a block diagram of the voice inquiry information system shown in the second embodiment of the present invention. Fig. 3 is a block diagram of a voice inquiry information system according to a third embodiment of the present invention.

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Claims (1)

4 6 3 A 8 9 6. Application Patent Range 1. A voice query information system coupled with a telephone hybrid interface to query landmark information using spoken input. The system includes: a voice processing module mixed with the telephone The interface coupling is to guide a user to input a voice message through the telephone hybrid interface, and convert the voice message input by the user into a digital message, where the voice message includes a query item and at least one reference address; a text number The database is used to store the text or digital data related to the address and the query item; a address and query item identification module, coupled with the voice processing module and the digital database, uses the data stored in the digital number The data in the database identifies the digital information such as the query item from the voice processing module and the at least one reference address; an application database group stores multiple pieces of information content, each of which is related to A query item and at least one reference address; and a data query module, Coupled with the voice processing module, the address and query item identification module, and the application database group, for receiving the query item and the at least one reference address identified by the address and query item identification module, and from the Find the information content corresponding to the query item and the at least one reference address in the application database group, and Page 28 463489 6. The information content of the patent application is converted into a voice message through the voice processing module to inform the user. 2. The voice query information system according to item 1 of the patent application scope, wherein the voice processing module includes at least: a receiver circuit, coupled with the telephone hybrid interface, and receiving the user input through the telephone hybrid interface. The voice message; a voice data digitization module coupled to the receiving circuit for converting the voice message input by the user into the digital message; a voice start and end detector, and the voice data digitally The coupling module and the address and query item identification module are coupled to detect the starting point and the end point of the digital message, and send the digital message after the detection to the address and query item identification module. ; A questioning circuit, coupled with the address and query item identification module, automatically forms a question for the part of the address and query item identification module that cannot be identified; a sounding circuit, the question circuit and the data query module Coupling, turning the question that the questioning circuit wants to ask the user, and the information content obtained by the data query module into a voice Information: and Page 29 i. 463489 6. The scope of the application for a patent is a telephone transmission circuit, which is combined with the telephone interface and the sound circuit, and the voice message from the sound circuit is transmitted to the user through the telephone hybrid interface. To guide the user to issue a voice command. 3. For example, the voice query information system of the scope of patent application, wherein the data content of the application data group is created by pre-recording into a voice file, and played directly in the voice file when the user queries. 4. For example, the voice query information system of the scope of patent application, which enables the data content of the application database group to be created in the form of a text file, and is automatically converted to a speech synthesis method for the user to play when the user queries. 5. For example, the voice query information system of the scope of the patent application, wherein the data content of the application database group is updated at any time through a connection method (for example, linking with a traffic information detection device). 6. The voice query information system according to item 1 of the scope of patent application, wherein the method of querying the answer by the data query module is obtained by directly performing distance calculation on the latitude and longitude data. 7. The voice query information system according to item 1 of the scope of patent application, wherein the method of querying the answer by the data query module is obtained by a file code and its corresponding voice information content. Page 30 463489 6. Scope of patent application 8. For example, the voice query information system of the first scope of patent application, where the data query module queries the answers by obtaining a pre-built database in advance than the other way. 9. For example, the voice query information system of the scope of patent application, where the above address and query item identification module allows the user to interrupt or proceed to the next query item when playing the query answer or playing the guide information. 10. If the voice query information system of item 1 of the scope of patent application, the above address and query item identification module allows the user to read the address containing the lanes and gates of Shudao Lane, County and City all at once. 1 1. If the voice query information system in item 1 of the scope of patent application, the address input method can be connected to the system using general telephones, mobile phones and other spoken input devices. 1 2. If the voice query information system of item 1 of the scope of patent application, the following application information is also available for query: gas stations, parking lots, hotels, tourist attractions, restaurants, postal codes, auto repair shops, and designated places. Information, etc. 1 3. If the voice query information system of item 1 of the scope of patent application, the above landmark information includes at least the location of the landmark and its related introduction information ° Page 31 4 6 3 48 9 6. Scope of patent application 1 4. If the voice query information system of item 1 of the scope of patent application, the above landmarks include bus ride information. 15. The voice query information system according to item 14 of the scope of patent application, wherein the bus ride information includes at least the types of buses that can be taken and where they can be taken. 16. The voice query information system according to item 1 of the scope of patent application, wherein said at least one reference address includes a first reference address for querying traffic conditions, postal codes or landmark information. 17. The voice query information system according to item 16 of the scope of patent application, wherein the query item includes at least one of the following: the current traffic condition of the first reference address, the postal code of the first reference address, and the Information about the landmark closest to the first reference address. 18. If the voice query information system of item 17 in the scope of patent application, the above query items can be set to be replaced by other parts of the query category with the system voice guidance message, and the query category includes traffic, postal code, Bus or landmark. 19. The voice query information system according to item 1 of the scope of patent application, wherein said at least one reference address includes a second reference address and a third reference address Page 32 463489 VI. Patent reference reference address for querying the information of bus ride, where the second reference address is where the user wants to board the bus and the third reference address is where the user wants to go destination. 20. If the voice query information system of item 19 in the scope of patent application, the query item t includes the bus information that is closest to the second reference address and can reach the third reference address. 2 1. If the voice query information system of item 20 of the scope of patent application, the above query items can be set to be replaced by other parts of the query category with the system voice guidance message, and the query category includes traffic, postal code, Bus or landmark. Page 33