TW202347243A - Method for processing order and apparatus thereof - Google Patents

Method for processing order and apparatus thereof Download PDF

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TW202347243A
TW202347243A TW112115923A TW112115923A TW202347243A TW 202347243 A TW202347243 A TW 202347243A TW 112115923 A TW112115923 A TW 112115923A TW 112115923 A TW112115923 A TW 112115923A TW 202347243 A TW202347243 A TW 202347243A
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order
terminal
allocation
steps
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朱龍超
馬鳳君
施懿
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韓商韓領有限公司
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083Shipping
    • G06Q10/0835Relationships between shipper or supplier and carriers
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311Scheduling, planning or task assignment for a person or group
    • G06Q10/063114Status monitoring or status determination for a person or group
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0633Workflow analysis
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0637Strategic management or analysis, e.g. setting a goal or target of an organisation; Planning actions based on goals; Analysis or evaluation of effectiveness of goals
    • G06Q10/06375Prediction of business process outcome or impact based on a proposed change
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions

Abstract

A method for processing an order according to some embodiments of the present invention may comprise the steps of: identifying a new order that includes pick-up location information; determining, on the basis of the pick-up location information, an order assignment pool including a first terminal in an idle state and a second terminal that is in a state of making a delivery and will complete an assigned order within a first threshold time; determining, on the basis of state information of each of a plurality of terminals included in the order assignment pool, a first temporarily assigned terminal matching the new order from among the plurality of terminals; and assigning the new order to one of the plurality of terminals on the basis of the state information of the first temporarily assigned terminal.

Description

訂單之處理方法及其裝置Order processing methods and devices

本發明係關於一種訂單之處理方法及其裝置。更詳細而言,關於一種向送貨執行者有效地分配新訂單之方法及執行該方法之裝置。The invention relates to an order processing method and its device. More specifically, a method of efficiently allocating new orders to delivery performers and an apparatus for executing the method are provided.

隨著各種環境因素帶來之非面對面服務之擴大,與送貨服務相關之市場規模正在急遽增長。迎合此種增長勢頭提供送貨服務之平台運營者為了擴大該平台之用戶而正在做著各種努力。作為此種努力之一環,平台之運營者為了降低送貨服務之訪問門檻,使需求者有時可執行送貨執行者之角色,正在使該平台多元化。With the expansion of non-face-to-face services brought about by various environmental factors, the market size related to delivery services is growing rapidly. Platform operators that provide delivery services to cater to this growth are making various efforts to expand the number of users of their platforms. As part of this effort, platform operators are diversifying the platform in order to lower the threshold for accessing delivery services and enable demanders to sometimes perform the role of delivery executors.

針對與送貨服務相關之市場之持續增長,平台之運營者需打造一個令參與送貨服務之各主體均滿意之平台。作為一例,為了讓參與送貨服務之各主體能夠滿意,需要一種有效地處理新訂單之分配之技術。In response to the continued growth of the market related to delivery services, platform operators need to create a platform that satisfies all entities involved in delivery services. As an example, in order to satisfy all parties involved in a delivery service, a technology is needed to efficiently handle the distribution of new orders.

[發明所欲解決之問題][Problem to be solved by the invention]

本發明之一些實施例欲解決之技術問題係提供一種有效地分配新訂單之方法及執行該方法之裝置。The technical problem to be solved by some embodiments of the present invention is to provide a method for effectively allocating new orders and a device for executing the method.

本發明之一些實施例欲解決之另一技術問題係提供一種藉由有效地分配新訂單而向需求者提供快速送貨,向供應者提供快速送貨之分配,向送貨執行者提供適當之送貨分配機會之方法及提供執行該方法之裝置。Another technical problem to be solved by some embodiments of the present invention is to provide a method to provide fast delivery to demanders, provide fast delivery to suppliers, and provide appropriate delivery to delivery performers by effectively allocating new orders. A method for allocating delivery opportunities and providing a device for executing the method.

本發明之一些實施例欲解決之又一技術問題係提供一種可激活提供送貨服務之平台之方法及執行該方法之裝置。Another technical problem to be solved by some embodiments of the present invention is to provide a method for activating a platform that provides delivery services and a device for executing the method.

本發明之技術問題並不限制於以上提及之技術問題,於本發明之技術領域中具有常識者可根據以下記載明確地理解未提及之其他技術問題。 [解決問題之技術手段] The technical problems of the present invention are not limited to the technical problems mentioned above. Those with common sense in the technical field of the present invention can clearly understand other technical problems not mentioned above based on the following description. [Technical means to solve problems]

為了解決上述技術問題,本發明之一些實施例之訂單處理方法係藉由電子裝置而進行者,其可包括:識別包括取貨地點資訊之新訂單之步驟;基於上述取貨地點資訊,確定包括處於空閒狀態之第1終端、與處於送貨中狀態且處於在第1臨界時間內完成預分配訂單之狀態之第2終端之訂單分配池的步驟;基於上述訂單分配池中包括之複數個終端各自之狀態資訊,確定上述複數個終端中之與上述新訂單匹配之第1臨時分配終端之步驟;及基於上述第1臨時分配終端之狀態資訊,將上述新訂單分配至上述複數個終端中之任一者之步驟。In order to solve the above technical problems, the order processing method of some embodiments of the present invention is performed through an electronic device, which may include: the step of identifying a new order including pickup location information; based on the above pickup location information, determining whether the order includes The steps of the order allocation pool of the first terminal in idle state and the second terminal in delivery state and in the state of completing pre-allocated orders within the first critical time; based on the plurality of terminals included in the above order allocation pool Steps to determine the first temporarily allocated terminal among the plurality of terminals that matches the new order based on their respective status information; and allocate the new order to the first temporarily allocated terminal among the plurality of terminals based on the status information of the first temporarily allocated terminal. Any of the steps.

於一些實施例中,確定上述訂單分配池之步驟可包括如下步驟:基於上述取貨地點資訊,自上述訂單分配池中排除位於超出上述新訂單取貨地點參考距離之終端。In some embodiments, the step of determining the order distribution pool may include the following steps: based on the pickup location information, excluding terminals located beyond the reference distance of the new order pickup location from the order distribution pool.

於一些實施例中,確定上述訂單分配池之步驟可包括:計算上述第2終端中之上述預分配訂單之剩餘完成時間之步驟;及若上述剩餘完成時間小於上述第1臨界時間,則將上述第2終端包括於上述訂單分配池中之步驟。此處,計算上述剩餘完成時間之步驟可包括:基於上述第2終端之位置及上述預分配訂單之送貨地點資訊,計算上述剩餘完成時間之步驟;或基於上述第2終端之位置、上述預分配訂單之送貨地點資訊及上述新訂單之送貨地點資訊,計算上述剩餘完成時間之步驟。又,此處,計算上述剩餘完成時間之步驟亦可包括基於與上述第2終端對應之配送方法而計算上述剩餘完成時間之步驟。In some embodiments, the step of determining the above-mentioned order allocation pool may include: the step of calculating the remaining completion time of the above-mentioned pre-allocated order in the above-mentioned second terminal; and if the above-mentioned remaining completion time is less than the above-mentioned first critical time, then the above-mentioned first critical time 2. The terminal is included in the steps of the above order allocation pool. Here, the step of calculating the above remaining completion time may include: calculating the above remaining completion time based on the location of the above-mentioned second terminal and the delivery location information of the above-mentioned pre-allocated order; or based on the location of the above-mentioned second terminal, the above-mentioned pre-allocated order. Allocate the delivery location information of the order and the delivery location information of the above-mentioned new order, and calculate the above-mentioned remaining completion time. Furthermore, here, the step of calculating the remaining completion time may also include the step of calculating the remaining completion time based on the delivery method corresponding to the second terminal.

於一些實施例中,上述狀態資訊可為包括訂單分配狀態、位置、配送方法、預分配訂單之剩餘完成時間、上述新訂單之預測取貨時間、訂單分配拒絕率、訂單完成件數、訂單分配等待時間及訂單分配應用程式之線上連接時間中之至少一者之資訊。此處,確定上述第1臨時分配終端之步驟可包括如下步驟:基於上述狀態資訊中包括之項目及與上述項目對應之加權值之運算,將上述複數個終端中之任一者確定為上述第1臨時分配終端。In some embodiments, the above-mentioned status information may include order allocation status, location, delivery method, remaining completion time of pre-allocated orders, predicted pickup time of the above-mentioned new orders, order allocation rejection rate, number of completed orders, order allocation Information on at least one of the waiting time and the online connection time of the order allocation application. Here, the step of determining the first temporarily allocated terminal may include the following steps: determining any one of the plurality of terminals as the above-mentioned first terminal based on the calculation of the items included in the above-mentioned status information and the weighted values corresponding to the above-mentioned items. 1 Temporarily allocate terminals.

於一些實施例中,確定上述第1臨時分配終端之步驟可包括:計算上述複數個終端各自之上述預測取貨時間之步驟;及將上述預測取貨時間最快之終端確定為上述第1臨時分配終端之步驟。此處,計算上述預測取貨時間之步驟可包括如下步驟:基於上述第1終端之位置及上述新訂單之取貨地點資訊而計算上述預測取貨時間、或基於上述第2終端之位置、上述預分配訂單之送貨地點資訊及上述新訂單之取貨地點資訊而計算上述預測取貨時間。In some embodiments, the step of determining the first temporarily allocated terminal may include: calculating the predicted pickup time of each of the plurality of terminals; and determining the terminal with the fastest predicted pickup time as the first temporary terminal. Steps to allocate terminals. Here, the step of calculating the predicted pickup time may include the following steps: calculating the predicted pickup time based on the location of the first terminal and the pickup location information of the new order, or calculating the predicted pickup time based on the location of the second terminal, the above The above predicted pickup time is calculated based on the delivery location information of the pre-allocated order and the pickup location information of the above new order.

於一些實施例中,將上述新訂單分配至上述複數個終端中之任一者之步驟可包括如下步驟:若確定上述第1終端為上述第1臨時分配終端,則立即將上述新訂單分配至上述第1終端。In some embodiments, the step of allocating the new order to any one of the plurality of terminals may include the following steps: if it is determined that the first terminal is the first temporary allocation terminal, immediately allocate the new order to The first terminal mentioned above.

於一些實施例中,將上述新訂單分配至上述複數個終端中之任一者之步驟可包括:若確定上述第2終端為上述第1臨時分配終端,則於後續之分配執行時間段內,判斷上述預分配訂單是否完成之步驟(上述分配執行時間段為判斷是否可每隔第2臨界時間分配上述新訂單之時間段,上述第2臨界時間為短於上述第1臨界時間之時間段);若判斷上述預分配訂單已完成,則立即將上述新訂單分配至上述第2終端,若判斷上述預分配訂單未完成,則確定上述複數個終端中之與上述新訂單匹配之第2臨時分配終端之步驟;及基於上述第2臨時分配終端之狀態資訊,將上述新訂單分配至上述複數個終端中之任一者之步驟。此處,確定上述第2臨時分配終端之步驟可包括:更新上述訂單分配池以對應上述後續之分配執行時間段之步驟;及於上述更新之訂單分配池中確定上述第2臨時分配終端之步驟。又,此處,確定上述第2臨時分配終端之步驟可包括如下步驟:若確定上述第2終端為上述第2臨時分配終端,且判斷上述預分配訂單未於比上述第1臨界時間長之時間段即第3臨界時間內完成,則將上述複數個終端中之除上述第2終端以外之其他終端確定為第3臨時分配終端;基於上述第2臨時分配終端之狀態資訊,將上述新訂單分配至上述複數個終端中之任一者之步驟可包括如下步驟:基於上述第3臨時分配終端之狀態資訊,將上述新訂單分配至上述複數個終端中之任一者。此時,上述第3臨界時間可為基於上述第2終端之狀態資訊而可變地確定之時間段。又,此處,基於上述第2臨時分配終端之狀態資訊而分配上述新訂單之步驟可包括如下步驟:於完成上述新訂單分配之前,在各後續之上述分配執行時間段重複進行而判斷預先確定之臨時分配終端之訂單是否完成,並確定新臨時分配終端之步驟。In some embodiments, the step of allocating the new order to any one of the plurality of terminals may include: if it is determined that the second terminal is the first temporarily allocated terminal, then within the subsequent allocation execution time period, Steps to determine whether the above-mentioned pre-allocation order is completed (the above-mentioned allocation execution time period is the time period for judging whether the above-mentioned new order can be allocated every second critical time, and the above-mentioned second critical time is a time period shorter than the above-mentioned first critical time) ; If it is determined that the above-mentioned pre-allocation order has been completed, the above-mentioned new order will be immediately allocated to the above-mentioned second terminal. If it is determined that the above-mentioned pre-allocation order has not been completed, then the second temporary allocation matching the above-mentioned new order among the plurality of terminals will be determined. The steps of the terminal; and the step of allocating the above-mentioned new order to any one of the above-mentioned plurality of terminals based on the status information of the above-mentioned second temporary allocation terminal. Here, the step of determining the above-mentioned second temporary allocation terminal may include: the step of updating the above-mentioned order allocation pool to correspond to the above-mentioned subsequent allocation execution time period; and the step of determining the above-mentioned second temporary allocation terminal in the above-mentioned updated order allocation pool. . Moreover, here, the step of determining the above-mentioned second temporary allocation terminal may include the following steps: if the above-mentioned second terminal is determined to be the above-mentioned second temporary allocation terminal, and it is determined that the above-mentioned pre-allocation order is not within a time longer than the above-mentioned first critical time If the period is completed within the third critical time, then the other terminals among the above plurality of terminals except the above-mentioned second terminal will be determined as the third temporary allocation terminal; based on the status information of the above-mentioned second temporary allocation terminal, the above-mentioned new order will be allocated The step to any one of the plurality of terminals may include the following steps: allocating the new order to any one of the plurality of terminals based on the status information of the third temporary allocation terminal. At this time, the third critical time may be a time period that is variably determined based on the status information of the second terminal. Moreover, here, the step of allocating the above-mentioned new order based on the status information of the above-mentioned second temporary allocation terminal may include the following steps: before completing the above-mentioned new order allocation, repeating it in each subsequent above-mentioned allocation execution time period and judging the predetermined Check whether the order for temporary allocation of terminals has been completed and determine the steps for new temporary allocation of terminals.

於一些實施例中,分配上述新訂單之步驟可包括如下步驟:若被分配上述新訂單之終端拒絕上述新訂單之分配,則於除被分配上述新訂單之終端以外之上述訂單分配池中,確定與上述新訂單匹配之第4臨時分配終端,基於上述第4臨時分配終端之狀態資訊而分配上述新訂單。In some embodiments, the step of allocating the new order may include the following steps: if the terminal to which the new order is allocated rejects the allocation of the new order, then in the order allocation pool other than the terminal to which the new order is allocated, Determine the fourth temporary allocation terminal matching the above-mentioned new order, and allocate the above-mentioned new order based on the status information of the above-mentioned fourth temporary allocation terminal.

於一些實施例中,上述第1臨界時間可為基於上述新訂單之屬性而可變地確定之時間段。In some embodiments, the first critical time may be a time period variably determined based on the attributes of the new order.

本發明之一些實施例之電子裝置包括處理器、網路介面、記憶體及加載(load)於上述記憶體且由上述處理器執行之電腦程式。上述電腦程式可包括:識別包括取貨地點資訊之新訂單之指令(instruction);基於上述取貨地點資訊而確定包括處於空閒狀態之第1終端、與處於送貨中狀態且處於在第1臨界時間內完成預分配訂單之狀態之第2終端之訂單分配池的指令;基於上述訂單分配池中包括之複數個終端各自之狀態資訊,確定上述複數個終端中之與上述新訂單匹配之第1臨時分配終端之指令;及基於上述第1臨時分配終端之狀態資訊,將上述新訂單分配至上述複數個終端中之任一者之指令。An electronic device according to some embodiments of the present invention includes a processor, a network interface, a memory, and a computer program loaded in the memory and executed by the processor. The above-mentioned computer program may include: instructions for identifying new orders that include pickup location information; determining based on the above pickup location information to include the first terminal that is in an idle state, and that is in a delivery state and is in the first critical state. Complete the instruction of the order allocation pool of the second terminal in the status of the pre-allocated order within the time; based on the status information of the plurality of terminals included in the above-mentioned order allocation pool, determine the first of the above-mentioned plurality of terminals that matches the above-mentioned new order. An instruction to temporarily allocate terminals; and an instruction to allocate the above-mentioned new order to any one of the above-mentioned plurality of terminals based on the status information of the above-mentioned first temporary allocation terminal.

於一些實施例中,上述狀態資訊可為包括訂單分配狀態、位置、配送方法、預分配訂單之剩餘完成時間、上述新訂單之預測取貨時間、訂單分配拒絕率、訂單完成件數、訂單分配等待時間及訂單分配應用程式之線上連接時間中之至少一者之資訊。 [發明之效果] In some embodiments, the above-mentioned status information may include order allocation status, location, delivery method, remaining completion time of pre-allocated orders, predicted pickup time of the above-mentioned new orders, order allocation rejection rate, number of completed orders, order allocation Information on at least one of the waiting time and the online connection time of the order allocation application. [Effects of the invention]

根據本發明之一些實施例,可有效地分配新訂單。According to some embodiments of the present invention, new orders can be allocated efficiently.

根據本發明之一些實施例,藉由有效地分配新訂單,可向需求者提供快速送貨,向供應者提供快速送貨之分配,向送貨執行者提供適當之送貨之分配機會。According to some embodiments of the present invention, by effectively allocating new orders, fast delivery can be provided to demanders, fast delivery allocation can be provided to suppliers, and appropriate delivery allocation opportunities can be provided to delivery performers.

根據本發明之一些實施例,藉由有效地分配新訂單,可增大參與送貨服務之各主體之便利性,因便利性之增大而可提高各主體之平台連接時間。According to some embodiments of the present invention, by effectively allocating new orders, the convenience of each entity participating in the delivery service can be increased, and the platform connection time of each entity can be improved due to the increased convenience.

根據本發明之一些實施例,藉由有效地分配新訂單,可引導新用戶之流入。According to some embodiments of the present invention, by effectively allocating new orders, the inflow of new users can be guided.

本發明之技術思想之效果並不限制於以上所提及之效果,普通技術人員可根據說明書記載而明確地理解未提及之其他效果。The effects of the technical idea of the present invention are not limited to the above-mentioned effects, and those of ordinary skill can clearly understand other effects not mentioned based on the description.

本發明之實施例係以對本發明之技術思想進行說明為目的而例示者。因此,本發明之權利範圍並不限定為以下提出之實施例或該等實施例之具體說明。The embodiments of the present invention are exemplified for the purpose of explaining the technical idea of the present invention. Therefore, the scope of rights of the present invention is not limited to the embodiments proposed below or the specific description of these embodiments.

若無其他定義,則本發明中使用之所有技術用語及科學用語具有本發明所屬技術領域中具有常識者普遍理解之含義。本發明中使用之所有用語係以更加明確地說明本發明為目的而選擇,並非係為了限制本發明之權利範圍而選擇。If there are no other definitions, all technical terms and scientific terms used in the present invention have the meanings generally understood by those with common sense in the technical field to which the present invention belongs. All terms used in the present invention are selected for the purpose of describing the present invention more clearly and are not selected for the purpose of limiting the scope of rights of the present invention.

關於本發明中使用之如“包括”、“具備”、“具有”等之表述,除非於包括相應表述之語句或文章中另有提及,否則應理解為具有包含其他實施例之可能性之開放型用語(open-ended terms)。Regarding expressions such as "comprising", "having", "having", etc. used in the present invention, unless otherwise mentioned in the sentence or article including the corresponding expression, it should be understood that it includes the possibility of other embodiments. Open-ended terms.

除非另有提及,否則本發明中描述之單數型表述可包括複數型之含義,這同樣適用於發明申請專利範圍中記載之單數型表述。又,本發明中使用之“第1”、“第2”等表述用以相互區分複數個構成要素,並非用以限定該等構成要素之順序或重要度。Unless otherwise mentioned, singular expressions described in the present invention may include plural meanings, and the same applies to singular expressions described in the patent scope of the invention. In addition, expressions such as "first" and "second" used in the present invention are used to distinguish multiple components from each other and are not used to limit the order or importance of these components.

本發明中使用之用語“部”係指軟體、或如FPGA(field-programmable gate array,場可程式化閘陣列)、ASIC(application specific integrated circuit,特殊應用積體電路)之硬體構成要素。然而,“部”並不限定於硬體及軟體,“部”能夠以處於可尋址之儲存媒體中之方式構成,亦能夠夠以播放一個或一個以上之處理器之方式構成。因此,作為“部”可指之例示,“部”包括如軟體構成要素、面向對象之軟體構成要素、類構成要素及任務構成要素之構成要素、處理器、函數、屬性、程式、次常式、程式編碼之片段、驅動器、固件、微碼、電路、資料、資料庫、資料構造、表、陣列及變量。又,構成要素與“部”內提供之功能可由更少數量之構成要素及“部”結合,亦可進而分離成另外之構成要素及“部”。The term "part" used in the present invention refers to software or hardware components such as FPGA (field-programmable gate array) and ASIC (application specific integrated circuit). However, the "part" is not limited to hardware and software. The "part" can be configured in an addressable storage medium or can be configured to play one or more processors. Therefore, as an example of what "part" can mean, "part" includes components such as software components, object-oriented software components, class components, and task components, processors, functions, attributes, routines, and subroutines. , snippets of programming code, drivers, firmware, microcode, circuits, data, databases, data structures, tables, arrays, and variables. In addition, the functions provided in the constituent elements and "parts" may be combined with a smaller number of constituent elements and "parts", or further separated into additional constituent elements and "parts".

本發明中使用之所謂“基於~”之表述用以描述包含該表述之語句或文章中描述的對決定、判斷之行為或動作產生影響之一個以上之因素,該表述不排除對決定、判斷行為或動作產生影響之另外之因素。The so-called "based on" expression used in the present invention is used to describe one or more factors that affect the behavior or action of decision or judgment described in the sentence or article containing the expression. This expression does not exclude the influence of the decision or judgment behavior. or other factors that influence the action.

於本發明中,於表述為某個構成要素“連接”或“連結”於其他構成要素之情形時,應理解為某個構成要素可直接連接或連結於其他構成要素,或者能夠以新的其他構成要素為介質而連接或連結於上述其他構成要素。In the present invention, when it is stated that a certain constituent element is "connected" or "linked" to other constituent elements, it should be understood that a certain constituent element can be directly connected or connected to other constituent elements, or can be connected to other constituent elements in a new way. The constituent elements are connected or connected to the other constituent elements mentioned above as media.

本發明中使用之用語“人工智慧(artificial intelligence,AI)”係指模仿人類之學習能力、推測能力及感知能力,並藉由電腦實現該等能力之技術,可包括機器學習、符號邏輯之概念。此處,“機器學習(machine learning,ML)”可為自主地對輸入資料之特徵進行分類或學習之演算法技術。具體而言,人工智慧作為機器學習之演算法,可對輸入資料進行分析,對該分析之結果進行學習,基於該學習之結果進行判斷或預測。又,利用機器學習之演算法來模擬人類之大腦進行認知、判斷之功能之技術亦可理解為人工智慧的範疇。例如,可包括語言理解、視覺理解、推測/預測、知識表達、動作控制之技術領域。The term "artificial intelligence (AI)" used in the present invention refers to technology that imitates human learning, reasoning, and perception abilities and realizes these abilities through computers, which may include the concepts of machine learning and symbolic logic. . Here, "machine learning (ML)" can be an algorithm technology that autonomously classifies or learns the characteristics of input data. Specifically, artificial intelligence, as a machine learning algorithm, can analyze input data, learn the results of this analysis, and make judgments or predictions based on the results of this learning. In addition, technology that uses machine learning algorithms to simulate the cognitive and judgment functions of the human brain can also be understood as the category of artificial intelligence. For example, it may include the technical fields of language understanding, visual understanding, speculation/prediction, knowledge expression, and action control.

本發明中使用之用語“機器學習”可指利用對資料進行處理之經驗來訓練神經網模型之處理。可意味著電腦軟體藉由此種機器學習而自主地提高資料處理能力。此處,“神經網模型”作為將資料之間之相關關係模型化而構建者,該相關關係可由複數個參數表示。此種神經網模型根據所提供之資料推測特徵並進行分析而導出資料間之相關關係,可將重複此種過程而將神經網模型之參數逐步最佳化稱為機器學習。例如,神經網模型可針對藉由輸入輸出對提供之資料學習輸入與輸出之間之映射(相關關係)。或者,神經網模型於僅提供輸入資料之情形時,亦可導出所提供之資料之間之規則性來學習該關係。The term "machine learning" as used herein may refer to the process of training a neural network model using experience in processing data. It means that computer software can autonomously improve its data processing capabilities through this kind of machine learning. Here, the "neural network model" is constructed by modeling the correlation between data, and the correlation can be represented by a plurality of parameters. This kind of neural network model infers features based on the provided data and performs analysis to derive correlations between the data. Repeating this process to gradually optimize the parameters of the neural network model is called machine learning. For example, a neural network model can learn a mapping (correlation) between inputs and outputs based on data provided by input-output pairs. Alternatively, when only input data is provided, the neural network model can also derive the regularity between the provided data to learn the relationship.

本發明中使用之用語“人工智慧學習模型”、“機器學習模型”或“神經網模型”能夠以於電腦中實現人腦構造之方式設計,可包括模擬人類神經網之神經元(neuron)且具有加權值之複數個網路節點。此處,“複數個網路節點”模擬神經元藉由突觸(synapse)而收發信號之神經元之突觸(synaptic)活動,從而可彼此具有連接關係。具體而言,於人工智慧學習模型中,複數個網路節點可位於不同深度之層,並且根據卷積(convolution)連接關係來收發資料。人工智慧學習模型例如可為人工神經網模型(artificial neural network)、卷積神經網模型(convolution neural network)等,但應注意本發明之範圍並不限定於上述示例,可於本發明中應用公告之各種神經網模型。The terms "artificial intelligence learning model", "machine learning model" or "neural network model" used in the present invention can be designed in a way to realize the structure of the human brain in a computer, and can include neurons that simulate human neural networks and A plurality of network nodes with weighted values. Here, "a plurality of network nodes" simulates the synaptic activity of neurons that send and receive signals through synapses, so that they can have a connection relationship with each other. Specifically, in the artificial intelligence learning model, multiple network nodes can be located at different depth levels and send and receive data according to convolution connection relationships. The artificial intelligence learning model can be, for example, an artificial neural network model (artificial neural network), a convolutional neural network model (convolution neural network), etc. However, it should be noted that the scope of the present invention is not limited to the above examples, and announcements can be applied in the present invention. Various neural network models.

以下,參照隨附圖式,對本發明之實施例進行說明。於隨附圖式中,對相同或對應之構成要素賦予相同之參照符號。又,於以下實施例之說明中,可省略對相同或對應之構成要素之重複描述。然而,即使省略有關構成要素之描述,亦並不意味此種構成要素不包括於某一實施例中。Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings. In the accompanying drawings, the same or corresponding components are given the same reference symbols. In addition, in the description of the following embodiments, repeated description of the same or corresponding constituent elements may be omitted. However, even if the description of relevant constituent elements is omitted, it does not mean that such constituent elements are not included in a certain embodiment.

圖1係表示可應用本發明之一些實施例之電子裝置之例示性之環境的圖。藉由圖1欲說明之例示性之環境之一例如下:需求者請求訂購,供應者接收需求者之訂單而準備與該訂單對應之商品,送貨執行者取得所準備之商品而送貨給需求者。如圖1所示,參與送貨服務之各主體可藉由其等之終端200a、200b、300、400而相互進行各種資訊之通信,此處,電子裝置100可對各主體之終端200a、200b、300、400相互通信之各種資訊進行處理。藉由後續說明書之記載而更具體地對電子裝置100及各主體之終端200a、200b、300、400執行之各種動作進行說明。FIG. 1 is a diagram illustrating an exemplary environment of an electronic device to which some embodiments of the present invention may be applied. An example of an exemplary environment explained through Figure 1 is as follows: the demander requests an order, the supplier receives the demander's order and prepares the goods corresponding to the order, and the delivery executor obtains the prepared goods and delivers them to the demander. By. As shown in Figure 1, each subject participating in the delivery service can communicate various information with each other through their terminals 200a, 200b, 300, and 400. Here, the electronic device 100 can communicate with each other through the terminals 200a, 200b of each subject. , 300, 400 to process various information communicated with each other. Various operations performed by the electronic device 100 and the terminals 200a, 200b, 300, and 400 of each body will be described in more detail through the subsequent description.

另一方面,圖1係表示兩個送貨執行者終端200a、200b、一個需求者終端300及一個供應者終端400與電子裝置100繫結之一例,但這僅是為了便於理解,表示參與送貨服務之主體數量之各終端之個數當然可不同。又,圖1僅表示用以達成本發明之目的之較佳之實施例,可視需要而添加或刪除一部分構成要素。On the other hand, FIG. 1 shows an example of two delivery executioner terminals 200a and 200b, a demander terminal 300 and a supplier terminal 400 being connected to the electronic device 100. However, this is only for the convenience of understanding and indicates participation in delivery. Of course, the number of terminals can be different depending on the number of goods and services. In addition, FIG. 1 only shows a preferred embodiment for achieving the object of the present invention, and some components may be added or deleted as necessary.

以下,更具體地對圖1所示之各構成要素進行說明。Hereinafter, each component shown in FIG. 1 will be described in more detail.

首先,電子裝置100可識別自需求者終端300請求之新訂單。此處,電子裝置100識別新訂單之動作可參照各種技術。例如,電子裝置100可將請求之訂單管理成清單而對該訂單之處理進行管理,可將新編入至清單之訂單識別為新訂單。作為其他示例,電子裝置100亦可基於訂單中包括之識別資訊而識別新訂單。需注意,除上述示例以外,識別自需求者終端300請求之新訂單之各種動作亦可包括於本發明之範圍,只要是為了對新訂單之後續處理進行管理而識別新訂單之方式,則所有動作皆可包括於本發明之範圍。如上所述,電子裝置100識別之新訂單可包括各種資訊。作為具體示例,新訂單可包括需求者訂購之商品之明細、該商品之供應者、該商品之取貨地點(例如,供應者之商店)及該商品之送貨地點等各種資訊。First, the electronic device 100 can identify a new order requested from the customer terminal 300 . Here, the electronic device 100 can refer to various technologies for the action of identifying the new order. For example, the electronic device 100 can manage the requested order into a list and manage the processing of the order, and can identify an order newly added to the list as a new order. As another example, the electronic device 100 may also identify a new order based on identification information included in the order. It should be noted that, in addition to the above examples, various actions for identifying new orders requested from the demander terminal 300 may also be included in the scope of the present invention, as long as the new orders are identified in order to manage the subsequent processing of the new orders. All actions may be included in the scope of the present invention. As mentioned above, the new order recognized by the electronic device 100 may include various information. As a specific example, the new order may include various information such as details of the product ordered by the demander, the supplier of the product, the pickup location of the product (for example, the supplier's store), and the delivery location of the product.

又,電子裝置100可基於新訂單中包括之各種資訊,向與新訂單對應之供應者終端400傳輸新訂單。此處,供應者終端400可接收新訂單,該供應者可確認新訂單而準備與新訂單對應之商品。In addition, the electronic device 100 can transmit the new order to the supplier terminal 400 corresponding to the new order based on various information included in the new order. Here, the supplier terminal 400 can receive a new order, and the supplier can confirm the new order and prepare products corresponding to the new order.

進而,電子裝置100可基於新訂單中包括之各種資訊,將新訂單分配至複數個送貨執行者終端200a、200b中之任一者。此處,電子裝置100除新訂單中包括之各種資訊以外,亦可進而考慮複數個送貨執行者終端200a、200b各自之狀態資訊而將新訂單分配至複數個送貨執行者終端200a、200b中之任一者。具體而言,可考慮處於空閒狀態之第1終端200a與處於送貨中狀態之第2終端200b各自之狀態資訊而向複數個送貨執行者終端200a、200b中之任一者分配新訂單,但為了排除重複說明,下文中將參照圖3之後之圖而更具體地對電子裝置100分配新訂單之具體動作進行說明。如上所述,若將新訂單分配至複數個送貨執行者終端200a、200b中之任一者,則該送貨執行者可於取貨地點取得與新訂單對應之商品,並將其送貨至送貨地點。Furthermore, the electronic device 100 can allocate the new order to any one of the plurality of delivery executioner terminals 200a and 200b based on various information included in the new order. Here, in addition to the various information included in the new order, the electronic device 100 can also further consider the status information of the plurality of delivery executor terminals 200a and 200b to allocate the new order to the plurality of delivery executor terminals 200a and 200b. Any of them. Specifically, a new order can be allocated to any one of the plurality of delivery executioner terminals 200a and 200b, taking into account the respective status information of the first terminal 200a in the idle state and the second terminal 200b in the delivery state. However, in order to eliminate repeated explanations, the specific actions of the electronic device 100 in allocating new orders will be described in more detail below with reference to the figures after FIG. 3 . As mentioned above, if a new order is allocated to any one of the plurality of delivery executor terminals 200a and 200b, the delivery executor can obtain the goods corresponding to the new order at the pickup location and deliver them. to the delivery location.

應理解,至此為止參照圖1說明之電子裝置100除上述動作以外,亦可執行與送貨執行者終端200a、200b、需求者終端300及供應者終端400相互繫結而對訂單進行處理之各種動作,且可執行自訂單之接收至完成為止之所有可添加或變化之動作。然而,應注意,下文中將根據說明書之記載而對電子裝置100執行之各種動作中之將新訂單分配至送貨執行者終端200a、200b之動作進行重點說明,其目的在於不混淆本發明之主旨,而並非係將電子裝置100執行之其他動作排除在本發明之範圍之外。It should be understood that in addition to the above-mentioned operations, the electronic device 100 described so far with reference to FIG. 1 can also perform various processes for processing orders in conjunction with the delivery executioner terminals 200a and 200b, the demander terminal 300, and the supplier terminal 400. Actions, and can perform all actions that can be added or changed from the receipt to completion of the order. However, it should be noted that among the various actions performed by the electronic device 100 , the action of allocating a new order to the delivery executioner terminals 200 a and 200 b will be highlighted below based on the description of the specification, with the purpose of not confusing the scope of the present invention. The purpose is not to exclude other actions performed by the electronic device 100 from the scope of the present invention.

至此為止說明之電子裝置100可由一個以上之計算裝置實現。例如,電子裝置100之所有功能可於單個計算裝置中實現。作為其他例,亦可為電子裝置100之第1功能於第1計算裝置中實現,第2功能於第2計算裝置中實現。此處,上述計算裝置可包括筆記型電腦、桌上型電腦(desktop)、膝上型電腦(laptop)等,但並不侷限於此,可包括具備計算功能之所有種類之裝置。然而,若為電子裝置100需與各種終端200a、200b、300、400繫結而對訂單進行處理之環境,則可較佳為電子裝置100實現為高性能之伺服器級計算裝置,此種計算裝置之一例係參照圖2之相關說明。The electronic device 100 described so far can be implemented by more than one computing device. For example, all functions of electronic device 100 can be implemented in a single computing device. As another example, the first function of the electronic device 100 may be implemented in the first computing device, and the second function may be implemented in the second computing device. Here, the above-mentioned computing device may include a notebook computer, a desktop computer (desktop), a laptop (laptop), etc., but is not limited thereto and may include all types of devices with computing functions. However, if it is an environment where the electronic device 100 needs to be connected to various terminals 200a, 200b, 300, 400 to process orders, the electronic device 100 may preferably be implemented as a high-performance server-level computing device. Such computing An example of the device is shown in Figure 2.

其次,送貨執行者終端200a、200b、需求者終端300及供應者終端400分別作為參與送貨服務之各主體之終端200a、200b、300、400,可執行之前說明之電子裝置100提供之功能。作為具體之示例,需求者終端300可向電子裝置100請求訂購,供應者終端400可自電子裝置100接收需求者之訂單,送貨執行者終端200a、200b可被分配訂單。此處,各主體之終端200a、200b、300、400為了利用電子裝置100提供之功能,可設置網頁瀏覽器(web browser)或專用應用程式。Secondly, the delivery performer terminal 200a, 200b, the demander terminal 300 and the supplier terminal 400 serve as the terminals 200a, 200b, 300 and 400 of each entity participating in the delivery service respectively, and can execute the functions provided by the electronic device 100 described previously. . As a specific example, the demander terminal 300 can request an order from the electronic device 100, the supplier terminal 400 can receive the demander's order from the electronic device 100, and the delivery performer terminals 200a and 200b can be assigned the order. Here, in order to utilize the functions provided by the electronic device 100, the terminals 200a, 200b, 300, and 400 of each subject may be equipped with a web browser or a dedicated application program.

於一些實施例中,提供至各主體之終端200a、200b、300、400之專用應用程式可根據各主體之屬性而不同地實現至少一部分用戶介面。具體而言,送貨執行者終端200a、200b利用之第1應用程式、需求者終端300利用之第2應用程式、及供應者終端400利用之第3應用程式分別可根據其主體之屬性而不同地實現至少一部分用戶介面。In some embodiments, the dedicated applications provided to the terminals 200a, 200b, 300, and 400 of each subject may implement at least part of the user interface differently according to the attributes of each subject. Specifically, the first application used by the delivery performer terminals 200a and 200b, the second application used by the demander terminal 300, and the third application used by the supplier terminal 400 may be different depending on the attributes of their subjects. Implement at least part of the user interface.

至此為止說明之各主體之終端200a、200b、300、400例如可為桌上型電腦(desktop)、工作站(workstation)、膝上型電腦(laptop),平板(tablet)及智慧型手機(smart phone)中之任一者,但並不限定於此,可包括具備計算功能之所有種類之裝置,此種計算裝置之一例係參照圖2之相關說明。The terminals 200a, 200b, 300, and 400 of each subject described so far can be, for example, a desktop computer, a workstation, a laptop, a tablet, and a smart phone. ), but is not limited thereto, and may include all types of devices with computing functions. For an example of such a computing device, refer to the relevant description of FIG. 2 .

於一些實施例中,電子裝置100與各主體之終端200a、200b、300、400可藉由網路而相互通信。上述網路例如可實現為如區域網(Local Area Network,LAN)、廣域網(Wide Area Network,WAN)、移動通信網(mobile radio communication network)及Wibro(Wireless Broadband Internet,無線寬頻網)等之所有種類之有線/無線網路。In some embodiments, the electronic device 100 and the terminals 200a, 200b, 300, and 400 of each subject can communicate with each other through the network. The above network can be implemented as, for example, a local area network (LAN), a wide area network (WAN), a mobile radio communication network, and Wibro (Wireless Broadband Internet). Type of wired/wireless network.

至此為止,參照圖1對可應用本發明之一些實施例之電子裝置100之例示性的環境進行了說明。以下,參照圖2,對可實現本發明之一些實施例之各種裝置之例示性的計算裝置進行說明。So far, an exemplary environment in which the electronic device 100 according to some embodiments of the present invention may be applied has been described with reference to FIG. 1 . Referring now to FIG. 2 , an exemplary computing device is described as a variety of devices that may implement some embodiments of the present invention.

圖2係表示可實現本發明之一些實施例之各種裝置之例示性之計算裝置500的圖。如上所述,可將圖2所示之計算裝置500理解為能夠實現圖1所示之各種裝置100、200a、200b、300、400之例示性的計算裝置500。Figure 2 is a diagram illustrating an exemplary computing device 500 of various means that may implement some embodiments of the invention. As described above, the computing device 500 shown in FIG. 2 can be understood as an exemplary computing device 500 capable of implementing the various devices 100, 200a, 200b, 300, and 400 shown in FIG. 1.

如圖2所示,計算裝置500可包括處理器510、記憶體520及通信電路530。然而,圖2中僅圖示有與本發明之實施例相關之構成要素,因此於本發明所屬之技術領域內具有常識者可理解除圖2所示之構成要素以外,可進而包括其他通用之構成要素。又,應注意,圖2所示之計算裝置500之各構成要素表示於功能上區分之功能要素,於實際之物理環境中,複數個構成要素亦能夠以彼此整合之形態實現。進而,應注意,圖2所示之計算裝置500之各構成要素係以單個個體來表示,但各構成要素當然可實現為複數個個體(例如,單個個體之集合)。As shown in FIG. 2 , computing device 500 may include a processor 510 , a memory 520 , and a communication circuit 530 . However, FIG. 2 only illustrates the structural elements related to the embodiment of the present invention. Therefore, those with common sense in the technical field to which the present invention belongs can understand that in addition to the structural elements shown in FIG. 2, other common structural elements may be included. Components. In addition, it should be noted that each component of the computing device 500 shown in FIG. 2 represents functionally distinct functional elements. In an actual physical environment, multiple components can also be implemented in a form of integration with each other. Furthermore, it should be noted that each component of the computing device 500 shown in FIG. 2 is represented by a single entity, but each component can of course be implemented as a plurality of individuals (for example, a collection of single individuals).

此種計算裝置500內之至少一部分之構成要素藉由匯流排(bus)、GPIO(General Purpose Input/Output,通用目的輸入輸出)、SPI(Serial Peripheral Interface,串列周邊介面)或MIPI(Mobile Industry Processor Interface,移動工業處理器介面)等而彼此連接,從而可收發資料及/或信號。以下,對計算裝置500之各構成要素進行具體說明。At least part of the components in the computing device 500 are connected by a bus, GPIO (General Purpose Input/Output, General Purpose Input/Output), SPI (Serial Peripheral Interface, Serial Peripheral Interface) or MIPI (Mobile Industry Processor Interface (Mobile Industrial Processor Interface), etc. are connected to each other so that data and/or signals can be sent and received. Each component of the computing device 500 will be described in detail below.

首先,處理器510可執行與計算裝置500之其他構成要素(例如,記憶體520)之控制及/或通信相關之運算或資料處理。此種處理器510例如可與計算裝置500之其他構成要素作動地連接。又,處理器510可將自計算裝置500之其他構成要素接收之命令或資料加載(load)至記憶體520、或對儲存於該記憶體520之命令或資料進行處理。進而,處理器510可將與命令或資料對應之結果資料儲存於計算裝置500之其他構成要素。First, the processor 510 may perform operations or data processing related to the control and/or communication of other components of the computing device 500 (eg, memory 520). Such a processor 510 may, for example, be operatively connected to other components of the computing device 500 . In addition, the processor 510 may load commands or data received from other components of the computing device 500 into the memory 520, or process commands or data stored in the memory 520. Furthermore, the processor 510 may store result data corresponding to the command or data in other components of the computing device 500 .

作為處理器510進行處理之命令或資料之一例,處理器510可驅動軟體(例如,命令、程式等)而對連接於處理器510之計算裝置500之其他構成要素中之至少一者進行控制。此時,處理器510可執行與本發明相關之各種運算、處理、資料生成及加工等動作。As an example of commands or data processed by the processor 510, the processor 510 can drive software (eg, commands, programs, etc.) to control at least one of other components of the computing device 500 connected to the processor 510. At this time, the processor 510 can perform various operations, processing, data generation and processing related to the present invention.

其次,記憶體520可儲存各種資料、命令及/或資訊。此種記憶體520可實現為公知之揮發性及/或非揮發性記憶體。Secondly, the memory 520 can store various data, commands and/or information. Such memory 520 may be implemented as well-known volatile and/or non-volatile memory.

儲存於記憶體520之資料作為藉由計算裝置500之至少一個構成要素獲得、處理或使用之資料,可包括軟體(例如,命令、程式等)。此處,命令及程式作為儲存於記憶體520之軟體,可包括用以對計算裝置500之資源進行控制之操作系統、應用程式及/或為了使應用程式可應用計算裝置500之資源而將各種功能提供至應用程式之中間軟體等。作為具體示例,命令及程式可包括如下之一個以上之指令(instruction):於加載至記憶體520時,使處理器510執行本發明之各種實施例之動作。即,處理器510可藉由執行上述一個以上之指令而進行本發明之各種實施例之動作。Data stored in memory 520 may include software (eg, commands, programs, etc.) as data obtained, processed, or used by at least one component of computing device 500 . Here, commands and programs, as software stored in the memory 520, may include operating systems, application programs used to control the resources of the computing device 500, and/or various applications in order to enable the application programs to use the resources of the computing device 500. Intermediate software that provides functions to applications, etc. As a specific example, the commands and programs may include one or more instructions that when loaded into the memory 520, cause the processor 510 to perform the actions of various embodiments of the present invention. That is, the processor 510 can perform operations in various embodiments of the present invention by executing one or more of the above instructions.

其次,計算裝置500之通信電路(網路介面)530可與外部裝置建立有線或無線通信通道而與該外部裝置收發各種資料。於一些實施例中,通信電路530為了與外部裝置進行有線通信,可包括用以藉由有線電纜而與外部裝置連接之至少一個埠。於此情形時,通信電路530可藉由至少一個埠而與有線連接之外部裝置進行通信。於另一些實施例中,通信電路530能夠以如下方式構成:包括蜂窩通信模組而連接於蜂窩網路(例如,3G(3rd Generation,第三代移動通信)、LTE(Long Term Evolution,長期演進)、5G(5rd Generation,第五代移動通信)、Wibro或Wimax(Worldwide Interoperability for Microwave Access,微波存取全球互通 ))。於又一些實施例中,通信電路530可包括短距離通信模組而利用短距離通信(例如,Wi-Fi(Wireless Fidelity,無線保真)、Bluetooth(藍牙)、Bluetooth Low Energy(BLE,藍牙低能量)、UWB(Ultra Wide Band,超寬頻))來與外部裝置進行資料收發。於又一些實施例中,通信電路530可包括用於非接觸式通信之非接觸通信模組。此處,非接觸式通信例如可包括如NFC(Near Field Cmmunication,近距無線通信)通信、RFID(Radio Frequency Identification,射頻識別)通信或MST(Multi Stream Transport,多串流傳輸)通信之至少一種非接觸方式之短距離通信技術。應注意,除之前說明之各種示例以外,能夠以與外部裝置進行通信之公知之各種方式實現計算裝置500,本發明之範圍並不限制於之前說明之示例。Secondly, the communication circuit (network interface) 530 of the computing device 500 can establish a wired or wireless communication channel with an external device to send and receive various data with the external device. In some embodiments, the communication circuit 530 may include at least one port for connecting to the external device through a wired cable for wired communication with the external device. In this case, the communication circuit 530 can communicate with a wired-connected external device through at least one port. In other embodiments, the communication circuit 530 can be configured in the following manner: including a cellular communication module connected to a cellular network (for example, 3G (3rd Generation, third generation mobile communications), LTE (Long Term Evolution, Long Term Evolution) ), 5G (5th Generation, fifth generation mobile communications), Wibro or Wimax (Worldwide Interoperability for Microwave Access, global interoperability for microwave access)). In some embodiments, the communication circuit 530 may include a short-range communication module to utilize short-range communication (for example, Wi-Fi (Wireless Fidelity, Wireless Fidelity), Bluetooth (Bluetooth), Bluetooth Low Energy (BLE, Bluetooth Low Energy)). energy), UWB (Ultra Wide Band, ultra-wideband)) to send and receive data with external devices. In still other embodiments, the communication circuit 530 may include a contactless communication module for contactless communication. Here, the contactless communication may include, for example, at least one of NFC (Near Field Communication) communication, RFID (Radio Frequency Identification) communication or MST (Multi Stream Transport, multi-stream transmission) communication. Contactless short-distance communication technology. It should be noted that, in addition to the various examples described previously, the computing device 500 can be implemented in various well-known ways of communicating with external devices, and the scope of the present invention is not limited to the examples described previously.

除至此為止說明之計算裝置500之構成要素以外,計算裝置500當然可包括其他構成要素。例如,計算裝置500可包括顯示器(未圖示),該顯示器可基於處理器510之控制而顯示各種畫面或自用戶接收用戶輸入(例如,觸控輸入等)。作為其他例,計算裝置500可包括輸入裝置(未圖示),該輸入裝置可接收處理器510之動作中利用之命令或資料。除此之外,應注意,計算裝置500亦可進而包括各種構成要素。In addition to the components of the computing device 500 described so far, the computing device 500 may of course include other components. For example, the computing device 500 may include a display (not shown) that may display various images or receive user input (eg, touch input, etc.) from the user based on control of the processor 510 . As other examples, computing device 500 may include an input device (not shown) that may receive commands or data utilized in the operations of processor 510 . In addition, it should be noted that the computing device 500 may further include various structural elements.

至此為止,參照圖2而對可實現本發明之一些實施例之各種裝置之例示性的計算裝置500進行了說明。以下,對本發明之一些實施例之各種方法進行詳細說明。應注意,於以下之圖示中,按照特定之順序來表示動作,但動作並非必須按照所表示之特定順序執行或依序執行,或者並非執行所表示之所有動作才能得到所期望之結果。Thus far, an illustrative computing device 500 of various means that may implement some embodiments of the invention has been described with reference to FIG. 2 . Below, various methods of some embodiments of the present invention are described in detail. It should be noted that in the following illustrations, the actions are shown in a specific order, but the actions do not have to be performed in the specific order shown or in sequence, or not all the actions shown can be performed to obtain the desired results.

又,可藉由圖2所示之計算裝置500進行參照以下圖式說明之方法之各步驟。換言之,方法之各步驟可由藉由計算裝置500之處理器510執行之一個以上之指令實現。此種方法中包括之所有步驟可藉由一個物理計算裝置500執行,但方法之第1步驟可由第1計算裝置進行,方法之第2步驟亦可由第2計算裝置進行。以下,假設由圖1所示之電子裝置100進行上述方法之各步驟而繼續進行說明。然而,為了便於說明,亦可省略上述方法中包括之各步驟之動作主體之記載。In addition, each step of the method described with reference to the following figures can be performed by the computing device 500 shown in FIG. 2 . In other words, each step of the method may be implemented by more than one instruction executed by the processor 510 of the computing device 500 . All steps included in this method can be performed by one physical computing device 500, but the first step of the method can be performed by the first computing device, and the second step of the method can also be performed by the second computing device. In the following, the description will continue assuming that the electronic device 100 shown in FIG. 1 performs each step of the above method. However, for convenience of explanation, the description of the action subjects of each step included in the above method may also be omitted.

圖3係表示本發明之一些實施例之訂單處理方法之例示性的順序圖。FIG. 3 is an exemplary sequence diagram showing an order processing method according to some embodiments of the present invention.

參照圖3,於步驟S100中,可識別新訂單。如參照圖1所述,可藉由各種方式而識別新訂單,所識別之新訂單可包括各種資訊(例如,取貨地點資訊、送貨地點資訊)。Referring to Figure 3, in step S100, a new order may be identified. As described with reference to FIG. 1 , new orders can be identified in various ways, and the identified new orders can include various information (for example, pickup location information, delivery location information).

其次,於步驟S200中,可確定訂單分配池。此處,訂單分配池可指用以分配新訂單之複數個送貨執行者終端之集合,具體而言,可根據後續之動作而將新訂單分配至訂單分配池中包括之複數個送貨執行者終端中之任一者。以下,根據說明書之記載,若無特殊情況,則以“終端”表示之用語可理解為“送貨執行者終端”之簡稱。Secondly, in step S200, the order allocation pool can be determined. Here, the order allocation pool may refer to a collection of multiple delivery executioner terminals used to allocate new orders. Specifically, new orders may be allocated to multiple delivery executions included in the order allocation pool based on subsequent actions. or any one of the terminals. Hereinafter, according to the description of the manual, unless there are special circumstances, the term "terminal" can be understood as the abbreviation of "delivery executor terminal".

關於上述訂單分配池,於一些實施例中,訂單分配池可包括處於空閒狀態之第1終端。於此情形時,可將新訂單分配至處於空閒狀態之第1終端,因此第1終端之用戶可於取貨地點取得新訂單並送貨至送貨地點。於另一些實施例中,訂單分配池可包括處於送貨中狀態且處於在第1臨界時間內完成預分配訂單之狀態之第2終端。於此情形時,即使處於送貨中狀態,亦可將新訂單分配至處於在第1臨界時間內完成預分配訂單之狀態之第2終端,第2終端之用戶可完成預分配訂單,於取貨地點取得新訂單並送貨至送貨地點。根據至此為止對訂單分配池進行說明之實施例,於確定用以分配新訂單之訂單分配池時,可同時考慮處於空閒狀態之終端、與雖處於送貨中狀態但即將完成訂單之終端,因此與僅簡單地考慮處於空閒狀態之終端來確定訂單分配池之方式相比,可藉由最適於新訂單之方式確定訂單分配池。特別是,能夠以於空閒狀態之終端不足之情形時(例如,高峰時間)可迅速分配新訂單之方式,藉由最適於新訂單之方式確定訂單分配池。Regarding the above order allocation pool, in some embodiments, the order allocation pool may include the first terminal in an idle state. In this case, the new order can be allocated to the first terminal that is idle, so the user of the first terminal can obtain the new order at the pickup location and deliver it to the delivery location. In other embodiments, the order allocation pool may include a second terminal that is in a delivery state and in a state of completing pre-allocated orders within a first critical time. In this case, even if it is in the delivery state, the new order can be allocated to the second terminal that is in the state of completing the pre-allocated order within the first critical time. The user of the second terminal can complete the pre-allocated order and pick up the order. Get new orders from the shipping location and deliver them to the delivery location. According to the embodiments of the order allocation pool described so far, when determining the order allocation pool used to allocate new orders, both terminals in the idle state and terminals that are in the delivery state but are about to complete the order can be considered at the same time. Therefore, Rather than determining the order allocation pool by simply considering terminals in an idle state, the order allocation pool can be determined by a method that is most suitable for new orders. In particular, the order allocation pool can be determined by the method most suitable for new orders in a manner that can quickly allocate new orders when there are insufficient idle terminals (for example, peak hours).

上述第1臨界時間可為確定包括於訂單分配池中之終端之參考要素。特別是,第1臨界時間可為於終端處於送貨中狀態之情形時,確定該終端是否為可包括於訂單分配池中之終端之參考要素,下文中將參照圖6而更具體地對與利用第1臨界時間之訂單分配池之確定動作相關之詳細動作進行說明。The above-mentioned first critical time may be a reference factor for determining the terminals included in the order allocation pool. In particular, the first critical time may be a reference element for determining whether the terminal is a terminal that can be included in the order allocation pool when the terminal is in the delivery state. This will be more specifically described below with reference to FIG. 6 Detailed actions related to the determination of the order allocation pool at the first critical time are used to explain.

關於步驟S200,於一些實施例中,可基於新訂單之取貨地點資訊而確定訂單分配池。即,可將取貨地點資訊考慮作訂單分配池之確定要素,具體而言,確定新訂單分配池之步驟可包括如下步驟:基於新訂單之取貨地點資訊,自上述訂單分配池中排除位於超出新訂單取貨地點參考距離之終端。此處,參考距離可為確定包括於訂單分配池中之終端之參考要素,根據實際之實現事例,參考距離當然可變更來適用。作為一例,參考距離可為固定值,根據新訂單之屬性(例如,訂購商品之明細),可相對較短地設定第1商品(例如,冰淇淋)之參考距離,亦可相對較長地設定第2商品(例如,便利店商品)之參考距離。如上所述,根據參考距離之可變性之變更,能夠以取貨地點資訊為基準而於相對狹小之地理範圍內確定需相對迅速地完成送貨之新訂單之訂單分配池,能夠以取貨地點資訊為基準而於相對廣闊之地理範圍內確定需相對緩慢地完成送貨之新訂單之訂單分配池。Regarding step S200, in some embodiments, the order allocation pool may be determined based on the pickup location information of the new order. That is, the pickup location information can be considered as the determining factor of the order allocation pool. Specifically, the steps of determining the new order allocation pool can include the following steps: Based on the pickup location information of the new order, exclude locations beyond the new order allocation pool from the above order allocation pool. The order pick-up location refers to the terminal distance. Here, the reference distance may be a reference factor for determining the terminals included in the order allocation pool. According to actual implementation examples, the reference distance may of course be changed and applied. As an example, the reference distance can be a fixed value. According to the attributes of the new order (for example, the details of the ordered goods), the reference distance of the first product (for example, ice cream) can be set relatively short, or the reference distance of the first product can be set relatively long. 2. Reference distance of products (for example, convenience store products). As mentioned above, according to the change of the reference distance, the order allocation pool for new orders that need to be delivered relatively quickly can be determined within a relatively narrow geographical range based on the pickup location information. Information is used as a basis to determine the order allocation pool for new orders that require relatively slow delivery within a relatively broad geographical range.

其次,於步驟S300中,可基於訂單分配池中包括之複數個終端各自之狀態資訊,確定與新訂單匹配之臨時分配終端。Secondly, in step S300, the temporarily allocated terminal matching the new order can be determined based on the status information of each of the plurality of terminals included in the order allocation pool.

此處,狀態資訊可指表示終端狀態之資訊,不僅包括自終端直接獲得之1次信息資訊(例如,終端之位置、訂單分配狀態等),而且可包括利用該1次資訊進行運算或統計處理所得之2次資訊(例如,預分配訂單之剩餘完成時間、新訂單之預測取貨時間等)。作為具體示例,狀態資訊可包括訂單分配狀態、位置、配送方法、預分配訂單之剩餘完成時間、新訂單之預測取貨時間、訂單分配拒絕率、訂單完成件數、訂單分配等待時間及訂單分配應用程式之線上連接時間。然而,應注意,本發明之範圍並不限制於上述示例,只要為表示終端之狀態之資訊,則無論哪種資訊均可包括於本發明之狀態資訊中。又,此處,臨時分配終端可指於分配新訂單前臨時分配有新訂單之終端。根據下文中藉由說明書之記載而說明之後續動作,於臨時分配終端滿足特定條件之情形時,可向臨時分配終端分配新訂單。Here, status information may refer to information indicating the status of the terminal, which not only includes primary information directly obtained from the terminal (for example, the location of the terminal, order allocation status, etc.), but may also include using the primary information for calculation or statistical processing. The secondary information obtained (for example, the remaining completion time of pre-assigned orders, the predicted pickup time of new orders, etc.). As specific examples, status information may include order allocation status, location, shipping method, remaining completion time for pre-allocated orders, predicted pick-up time for new orders, order allocation rejection rate, order completion piece count, order allocation wait time, and order allocation Application online connection time. However, it should be noted that the scope of the present invention is not limited to the above examples. As long as it is information indicating the status of the terminal, any kind of information can be included in the status information of the present invention. Also, here, the temporarily allocated terminal may refer to a terminal to which a new order is temporarily allocated before a new order is allocated. According to the subsequent actions described in the description below, when the temporary allocation terminal meets specific conditions, a new order can be allocated to the temporary allocation terminal.

關於步驟S300,下文中將參照圖11而更具體地對與利用狀態資訊之臨時分配終端之確定動作相關之詳細動作進行說明。Regarding step S300, detailed operations related to the determination operation of temporarily allocating terminals using status information will be described in more detail below with reference to FIG. 11 .

其次,於步驟S400中,可基於臨時分配終端之狀態資訊,將新訂單分配至複數個終端中之任一者。具體而言,可於各分配執行時間段確認臨時分配終端之狀態資訊。此時,可根據該分配執行時間段之臨時分配終端之狀態資訊而將新訂單分配至該臨時分配終端、或等待後續之分配執行時間段而再次確認臨時分配終端之狀態資訊、或解除該臨時分配終端之臨時分配而將新訂單臨時分配至其他終端。Secondly, in step S400, the new order can be allocated to any one of the plurality of terminals based on the status information of the temporarily allocated terminal. Specifically, the status information of the temporarily allocated terminal can be confirmed in each allocation execution time period. At this time, new orders can be allocated to the temporary allocation terminal based on the status information of the temporary allocation terminal during the allocation execution time period, or the status information of the temporary allocation terminal can be confirmed again in the subsequent allocation execution time period, or the temporary allocation terminal can be released. Assign temporary allocation of terminals and temporarily allocate new orders to other terminals.

此處,分配執行時間段可為判斷是否可每隔第2臨界時間來分配新訂單之時間段,此時,第2臨界時間可為比步驟S200中說明之第1臨界時間短之時間段。即,每隔比第1臨界時間短之第2臨界時間而判斷是否可向臨時分配終端分配新訂單,藉此可迅速反映臨時分配終端之狀態信息之變化而分配新訂單,該第1臨界時間可理解為可包括於訂單分配池中之最大剩餘完成時間。此種第2臨界時間可為確定重複之分配執行時間段之間隔之參考要素。具體而言,於相對較短地設定第2臨界時間之情形時,可詳細地判斷是否可向臨時分配終端分配新訂單,從而可立即反映臨時分配終端之狀態資訊之變化,於相對較長地設定第2臨界時間之情形時,可節省判斷所需之計算資源。應注意,可考慮因上述第2臨界時間之長短產生之影響而應用於實際之實現事例,第2臨界時間可為固定值(例如,30秒),亦可為可變地變動之值。Here, the allocation execution time period may be a time period for determining whether new orders can be allocated every second critical time. In this case, the second critical time may be a time period shorter than the first critical time explained in step S200. That is, it is determined whether a new order can be allocated to the temporary allocation terminal every second critical time that is shorter than the first critical time, thereby quickly reflecting changes in the status information of the temporary allocation terminal and allocating new orders. The first critical time It can be understood as the maximum remaining completion time that can be included in the order allocation pool. This second critical time can be a reference factor for determining the interval between repeated allocation execution time periods. Specifically, when the second critical time is set in a relatively short time, it can be determined in detail whether a new order can be allocated to the temporary allocation terminal, so that changes in the status information of the temporary allocation terminal can be immediately reflected, and the status information of the temporary allocation terminal can be reflected immediately. When setting the second critical time, the computing resources required for judgment can be saved. It should be noted that the impact of the length of the above-mentioned second critical time can be considered and applied to actual implementation examples. The second critical time can be a fixed value (for example, 30 seconds) or a value that can be variably changed.

關於步驟S400,下文中將參照圖12而更具體地對與利用狀態資訊之新訂單之分配動作相關之詳細動作進行說明。以下,參照圖4及圖5而對與訂單分配池之確定動作相關之示例圖進行說明。Regarding step S400, detailed actions related to the allocation action of new orders using status information will be described in more detail below with reference to FIG. 12 . Hereinafter, an example diagram related to the action of determining the order allocation pool will be described with reference to FIGS. 4 and 5 .

圖4及圖5係用以更具體地說明參照圖3說明之訂單分配池之確定動作之例示性的圖。圖4及圖5係將“A區域”之周邊視覺化之地圖10之一例,該地圖10可為圖1所示之電子裝置100之運營者藉由顯示器而視覺性地參照之地圖10、或可為圖1所示之送貨執行者終端200a、200b之用戶藉由顯示器而視覺性地參照之地圖10。然而,應注意,於該地圖10顯示於送貨執行者終端200a、200b上時,與圖4及圖5不同,亦可省略一部分資訊(例如,其他送貨執行者終端之指示器等)或添加其他一部分資訊(例如,送貨手段選擇按鈕等)來進行顯示。FIGS. 4 and 5 are illustrative diagrams for explaining in more detail the action of determining the order allocation pool described with reference to FIG. 3 . 4 and 5 are an example of a map 10 that visualizes the periphery of “Area A”. The map 10 may be a map 10 that the operator of the electronic device 100 shown in FIG. 1 refers to visually through the display, or It may be the map 10 that the users of the delivery executive terminals 200a and 200b shown in FIG. 1 visually refer to through the display. However, it should be noted that when the map 10 is displayed on the delivery operator terminals 200a and 200b, unlike FIGS. 4 and 5 , some information (for example, indicators of other delivery operator terminals, etc.) may be omitted or Add some other information (for example, shipping method selection button, etc.) for display.

圖4及圖5所示之例示性之地圖10包括新訂單之取貨地點指示器20、空閒狀態之終端指示器30a、30b及送貨中狀態之終端指示器40a、40b、40c。如之前參照圖3之步驟S200所述,可根據取貨地點確定參考距離,圖5所示之例示性之地圖10進而包括基於該參考距離之區域50。此處,與位於圖5所示之區域50內之指示器30b、40b、40c對應之終端可包括於訂單分配池中,但與位於該區域50外之指示器30a、40a對應之終端可排除於訂單分配池之外。又,此處,即使為與位於圖5所示之區域50內之指示器30b、40b、40c對應之終端,於該終端處於送貨中狀態且無法於第1臨界時間內完成預分配訂單之情形時,該終端可排除於訂單分配池之外。以下,參照圖6及圖7,對與訂單分配池之確定動作相關之詳細動作進行說明。與以下說明之圖6及圖7之訂單分配池之確定動作相關之詳細動作可理解為判斷處於送貨中狀態之終端是否包括於訂單分配池中之動作。The exemplary map 10 shown in FIGS. 4 and 5 includes a pickup location indicator 20 for a new order, terminal indicators 30a, 30b in the idle state, and terminal indicators 40a, 40b, 40c in the delivery state. As previously described with reference to step S200 of FIG. 3 , the reference distance may be determined based on the pickup location, and the exemplary map 10 shown in FIG. 5 further includes an area 50 based on the reference distance. Here, the terminals corresponding to the indicators 30b, 40b, 40c located within the area 50 shown in Figure 5 may be included in the order allocation pool, but the terminals corresponding to the indicators 30a, 40a located outside the area 50 may be excluded. outside the order allocation pool. Moreover, here, even if it is a terminal corresponding to the indicators 30b, 40b, and 40c located in the area 50 shown in FIG. 5, the terminal is in the delivery state and cannot complete the pre-allocation order within the first critical time. In this case, the terminal can be excluded from the order allocation pool. Detailed operations related to the determination of the order allocation pool will be described below with reference to FIGS. 6 and 7 . The detailed actions related to the determination action of the order allocation pool in FIGS. 6 and 7 described below can be understood as the action of determining whether the terminal in the delivery state is included in the order allocation pool.

參照圖6,於步驟S210中,可計算對終端預分配之訂單之剩餘完成時間。此處,剩餘完成時間可指完成預分配訂單所需之預測時間。以下,於說明之實施例中,可自內置於終端之感測器(例如,GPS(Global Positioning System,全球定位系統)感測器)獲得終端位置,送貨地點資訊及取貨地點資訊可包括於自需求者終端請求之訂單中獲得。Referring to FIG. 6 , in step S210 , the remaining completion time of the order pre-allocated to the terminal may be calculated. Here, the remaining completion time may refer to the predicted time required to complete the pre-allocated order. In the following embodiments, the terminal location can be obtained from a sensor built into the terminal (for example, a GPS (Global Positioning System) sensor). The delivery location information and the pickup location information may include Obtained from the order requested from the requester's terminal.

關於步驟S210,於一些實施例中,計算剩餘完成時間之步驟可包括基於終端之位置與預分配訂單之送貨地點資訊而計算剩餘完成時間的步驟。具體而言,可利用終端位置與預分配訂單之送貨地點之間之距離來計算剩餘完成時間。於另一些實施例中,如圖7所示,計算剩餘完成時間之步驟可包括:基於終端之位置與預分配訂單之送貨地點資訊,計算剩餘完成時間之步驟S211;及基於預分配訂單之送貨地點資訊與新訂單之取貨地點資訊,計算剩餘完成時間之步驟S212。具體而言,可利用終端之位置與預分配訂單之送貨地點之間之距離及預分配訂單之送貨地點與取貨地點之間之距離來計算剩餘完成時間。於前者之情形時,藉由將預分配訂單之送貨完成時間點確定為預分配訂單之完成時間,可將比後者更多之終端包括於訂單分配池中。於後者之情形時,藉由將預分配訂單之送貨完成而到達取貨地點之時間點確定為預分配訂單之完成時間,可於將比前者更適於新訂單之終端包括於訂單分配池中。可根據實際之實現事例而選擇前者或後者來應用,除上述實施例以外,只要為利用終端之位置、預分配訂單之送貨地點、新訂單之取貨地點來計算基於距離之時間之方法,則其他剩餘完成時間之計算動作當然可包括於本發明之範圍內。Regarding step S210, in some embodiments, the step of calculating the remaining completion time may include the step of calculating the remaining completion time based on the location of the terminal and the delivery location information of the pre-allocated order. Specifically, the remaining completion time can be calculated using the distance between the terminal location and the delivery location of the pre-allocated order. In other embodiments, as shown in FIG. 7 , the step of calculating the remaining completion time may include: step S211 of calculating the remaining completion time based on the location of the terminal and the delivery location information of the pre-allocated order; and S211 based on the pre-allocated order. The delivery location information and the pickup location information of the new order are used to calculate the remaining completion time in step S212. Specifically, the distance between the location of the terminal and the delivery location of the pre-allocated order and the distance between the delivery location and the pickup location of the pre-allocated order can be used to calculate the remaining completion time. In the former case, by determining the delivery completion time point of the pre-allocation order as the completion time of the pre-allocation order, more terminals than the latter can be included in the order allocation pool. In the latter case, by determining the time point when the delivery of the pre-allocated order is completed and arrives at the pick-up location as the completion time of the pre-allocated order, terminals that are more suitable for new orders than the former can be included in the order allocation pool. middle. You can choose the former or the latter to apply based on actual implementation examples. In addition to the above embodiment, as long as the distance-based time is calculated using the location of the terminal, the delivery location of the pre-allocated order, and the pickup location of the new order, Then other calculation operations of the remaining completion time can certainly be included within the scope of the present invention.

關於步驟S210,於又一些實施例中,計算剩餘完成時間之步驟可包括基於與終端對應之配送方法而計算剩餘完成時間之步驟。此處,配送方法可由終端之用戶輸入而接收,例如,配送方法可包括步行、自行車、摩托車及汽車等。即,可利用配送方法之平均速度、或根據送貨服務之運營而積累之各配送方法之統計資訊來計算基於配送方法之剩餘完成時間。Regarding step S210, in some embodiments, the step of calculating the remaining completion time may include the step of calculating the remaining completion time based on the delivery method corresponding to the terminal. Here, the delivery method can be input and received by the user of the terminal. For example, the delivery method can include walking, bicycle, motorcycle, car, etc. That is, the remaining completion time based on the delivery method can be calculated using the average speed of the delivery method or the statistical information of each delivery method accumulated based on the operation of the delivery service.

至此為止說明之步驟S210可參照與計算基於距離之預測時間之動作相關之各種技術。例如,可參照包括導航服務及計程車分配服務等之各種技術領域之計算預測時間之技術。於一些實施例中,為了計算剩餘完成時間,可輸入時段資訊、地區資訊及距離資訊而利用計算剩餘完成時間之人工智慧模型。於此情形時,人工智慧模型可藉由導出學習資料(例如,時段資訊、地區資訊、距離資訊等)與該學習資料之結果資料(例如,剩餘完成時間)間之相關關係之方式而進行學習,例如,該人工智慧模型之學習可參照監督學習(supervised learning)之回歸模型。Step S210 described so far may refer to various techniques related to the action of calculating distance-based prediction time. For example, technology for calculating predicted time may be referred to in various technical fields including navigation services and taxi allocation services. In some embodiments, in order to calculate the remaining completion time, time period information, region information, and distance information may be input and an artificial intelligence model that calculates the remaining completion time may be utilized. In this case, the artificial intelligence model can learn by deriving the correlation between the learning data (for example, time period information, region information, distance information, etc.) and the result data of the learning data (for example, the remaining completion time) , for example, the learning of the artificial intelligence model can refer to the regression model of supervised learning.

其次,於步驟S220中,可將剩餘完成時間小於臨界時間(例如,第1臨界時間)之終端包括於訂單分配池中。根據本步驟,能夠以如下方式確定訂單分配池:藉由將剩餘完成時間超過第1臨界時間之終端排除於訂單分配池之外,僅將可迅速取得新訂單並送貨至送貨地點之終端包括於訂單分配池中。Secondly, in step S220, terminals whose remaining completion time is less than a critical time (eg, the first critical time) can be included in the order allocation pool. According to this step, the order allocation pool can be determined in the following way: by excluding terminals whose remaining completion time exceeds the first critical time from the order allocation pool, only including terminals that can quickly obtain new orders and deliver them to the delivery location. in the order allocation pool.

關於第1臨界時間,於一些實施例中,第1臨界時間可為基於新訂單之屬性而可變地確定之時間段。具體而言,根據新訂單之屬性(例如,訂購商品之明細),可相對較短地設定第1商品(例如,冰淇淋)之第1臨界時間,亦可相對較長地設定第2商品(例如,便利店商品)之第1臨界時間。如上所述,隨著第1臨界時間之可變性之變更,可根據相對較短之第1臨界時間確定需相對迅速地完成送貨之新訂單之訂單分配池,可根據相對較長之第1臨界時間確定需相對緩慢地完成送貨之新訂單之訂單分配池。Regarding the first critical time, in some embodiments, the first critical time may be a time period that is variably determined based on attributes of the new order. Specifically, according to the attributes of the new order (for example, the details of the ordered products), the first critical time for the first product (for example, ice cream) can be set relatively short, and the first critical time for the second product (for example, ice cream) can be set relatively long. , convenience store products) the first critical time. As mentioned above, as the variability of the first critical time changes, the order allocation pool for new orders that need to be completed relatively quickly can be determined based on the relatively short first critical time, and the order allocation pool for new orders that need to be completed relatively quickly can be determined based on the relatively long first critical time. Critical time determines the order allocation pool for new orders that need to be shipped relatively slowly.

至此為止,參照圖6及圖7,對與訂單分配池之確定動作相關之詳細動作進行了說明。以下,參照圖8至圖10,對與臨時分配終端之確定動作相關之示例圖進行說明。Up to this point, the detailed operations related to the determination of the order allocation pool have been described with reference to FIGS. 6 and 7 . Hereinafter, with reference to FIGS. 8 to 10 , an example diagram related to the determination operation of temporarily allocating a terminal will be described.

圖8至圖10係用以更具體地說明參照圖3說明之臨時分配終端之確定動作之例示性的圖。圖8至圖10係將“A區域”周邊視角化之地圖10之一例,與該地圖10相關之說明可參照圖4及圖5之說明來理解。又,應注意,以下將路徑60a、60b、60c說明為用以計算預測取貨時間之路徑,但亦可理解為參照圖7說明之用以計算剩餘完成時間之路徑。8 to 10 are illustrative diagrams for explaining in more detail the determination operation of the temporarily allocated terminal described with reference to FIG. 3 . FIGS. 8 to 10 are an example of the map 10 from a peripheral perspective of the “A region”. The description related to the map 10 can be understood with reference to the description of FIGS. 4 and 5 . In addition, it should be noted that the paths 60a, 60b, and 60c are described below as paths used to calculate the predicted pickup time, but they can also be understood as paths used to calculate the remaining completion time explained with reference to FIG. 7 .

圖8所示之例示性之地圖10中表示有空閒狀態之終端指示器30b之路徑60a,於圖9及圖10所示之例示性之地圖10中,表示送貨中狀態之終端指示器40b、40c之路徑60b、60c作為經由與送貨地點指示器70a、70b對應之預分配訂單之送貨地點之路徑。前者係以終端之位置為起點且以新訂單之取貨地點為終點之路徑,後者係以終端之位置為起點,以預分配訂單之送貨地點為中間點,以新訂單之取貨地點為終點之路徑。如上所述,可根據終端之訂單分配狀態而可確定用以到達新訂單之取貨地點之終端的路徑,可基於該路徑計算預測取貨時間。此種預測取貨時間之計算動作可參照圖6說明之剩餘完成時間之計算動作,只要為計算基於距離之預測時間之動作,則無論哪種動作均可包括於本發明之範圍內。The exemplary map 10 shown in FIG. 8 shows a path 60a with the terminal indicator 30b in the idle state, and the exemplary map 10 shown in FIGS. 9 and 10 shows the terminal indicator 40b in the delivery state. The paths 60b and 60c of , 40c are paths through the delivery locations of the pre-allocated orders corresponding to the delivery location indicators 70a and 70b. The former is a path that starts from the location of the terminal and ends with the pickup location of the new order. The latter is a path that starts from the location of the terminal, has the delivery location of the pre-allocated order as the midpoint, and ends with the pickup location of the new order. The path to the end. As described above, a path to the terminal to reach the pickup location of the new order can be determined based on the order allocation status of the terminal, and a predicted pickup time can be calculated based on the path. The calculation operation of this predicted pick-up time can refer to the calculation operation of the remaining completion time illustrated in Figure 6. As long as it is an operation of calculating the predicted time based on distance, any operation can be included in the scope of the present invention.

關於圖8至圖10,於一些實施例中,確定臨時分配終端之步驟可包括:計算訂單分配池中包括之複數個終端各自之預測取貨時間之步驟;及將預測取貨時間最快之終端確定為臨時分配終端之步驟。作為具體示例,若圖8至圖10所示之終端之配送方法相同,則可將與最短之路徑60b之終端指示器40b對應之終端確定為新訂單的臨時分配終端。即,根據圖8至圖10所示之示例,即使終端處於送貨中狀態,亦可將最快到達取貨地點之終端確定為臨時分配終端。Regarding Figures 8 to 10, in some embodiments, the step of determining the temporary allocation terminal may include: the step of calculating the predicted pickup time of each of the plurality of terminals included in the order allocation pool; and assigning the fastest predicted pickup time to Terminal determination is the step of temporarily allocating terminals. As a specific example, if the delivery methods of the terminals shown in FIGS. 8 to 10 are the same, the terminal corresponding to the terminal indicator 40b of the shortest path 60b can be determined as the temporarily allocated terminal for the new order. That is, according to the examples shown in FIGS. 8 to 10 , even if the terminal is in the delivery state, the terminal that reaches the pickup location fastest can be determined as the temporarily allocated terminal.

至此為止,參照圖8至圖10,對利用終端之狀態資訊中包括之資訊中之預測取貨時間來確定臨時分配終端之動作進行了說明。以下,參照圖11,對利用終端之狀態資訊中包括之各種資訊來確定臨時分配終端之動作進行說明。So far, with reference to FIGS. 8 to 10 , the operation of determining the temporary allocation terminal using the predicted pick-up time among the information included in the status information of the terminal has been described. Hereinafter, with reference to FIG. 11 , the operation of determining the temporarily allocated terminal using various information included in the status information of the terminal will be described.

圖11係用以說明圖3所示之臨時分配終端之確定動作之詳細動作之例示性的順序圖。FIG. 11 is an exemplary sequence diagram for explaining the detailed operation of determining the temporary allocation terminal shown in FIG. 3 .

參照圖11,於步驟S310中,可運算複數個終端各自之狀態資訊中包括之項目及與該項目對應之加權值。此處,項目可指之前說明之狀態資訊中可包括之各種資訊之值,加權值可指賦予至該值之加權值。於一些實施例中,加權值可為固定值,但本發明之範圍並不限定於此,為了根據實際之實現事例而確定最佳之終端,當然亦能夠可變地調整加權值。Referring to FIG. 11 , in step S310 , items included in the status information of each of the plurality of terminals and weighted values corresponding to the items may be calculated. Here, the item may refer to the value of various information that may be included in the status information described previously, and the weighted value may refer to the weighted value assigned to the value. In some embodiments, the weighting value may be a fixed value, but the scope of the present invention is not limited thereto. In order to determine the best terminal according to actual implementation examples, the weighting value can of course also be variably adjusted.

項目可包括:能夠以真假來表示之第1項目(例如,訂單分配狀態等);能夠以數量受限之選擇值來表示之第2項目(例如,配送方法等);能夠以連續之數值來表示之第3項目(例如,訂單分配等待時間等);各項目為了進行與加權值之運算,可根據上述屬性而進行適當之預處理。Items may include: the first item that can be expressed as true or false (for example, order allocation status, etc.); the second item that can be expressed as a limited number of selection values (for example, delivery method, etc.); that can be expressed as a continuous numerical value To represent the third item (for example, order allocation waiting time, etc.); in order to perform calculations with weighted values, each item can be appropriately preprocessed based on the above attributes.

根據上述項目之預處理或加權值之確定,圖1所示之電子裝置100之運營者(例如,平台運營者、應用程式運營者)可設定臨時分配終端之確定基準。例如,於空閒狀態時可較訂單分配狀態為送貨中狀態時更高地確定加權值、根據位置確定之路徑越短則越高地確定加權值、配送方法之平均速度越快則越高地確定加權值、預分配訂單之剩餘完成時間越短則越高地確定加權值、新訂單之預測取貨時間越快則越高地確定加權值、訂單分配拒絕率越低則越高地確定加權值、訂單完成件數越多則越高地確定加權值、訂單分配等待時間越長則越高地確定加權值、訂單分配應用程式之線上連接時間越長則越高地確定加權值。然而,應注意,本發明之範圍並不限定於上述示例,當然可根據不同地確定之加權值而確定臨時分配終端。即,只要為基於狀態資訊中包括之項目及與該項目對應之加權值之運算而根據運營者之偏好將特定終端確定為臨時分配終端之動作,則所有動作皆可包括於本發明之範圍內。Based on the preprocessing of the above items or the determination of the weighting value, the operator of the electronic device 100 shown in FIG. 1 (eg, platform operator, application operator) can set the determination criteria for temporarily allocating terminals. For example, when the order allocation status is in the idle state, the weighting value can be determined to be higher than when the order distribution status is in the delivery state. The shorter the path determined based on the location, the higher the weighting value. The faster the average speed of the delivery method, the higher the weighting value. . The shorter the remaining completion time of the pre-allocated order, the higher the weighted value will be determined. The faster the predicted pick-up time of the new order, the higher the weighted value will be determined. The lower the order allocation rejection rate, the higher the weighted value will be determined. Number of completed orders The more there are, the higher the weighting value is determined. The longer the waiting time for order allocation is, the higher the weighting value is determined. The longer the online connection time to the order allocation application is, the higher the weighting value is determined. However, it should be noted that the scope of the present invention is not limited to the above example, and the temporarily allocated terminal may of course be determined based on differently determined weighting values. That is, as long as the action is to determine a specific terminal as a temporarily allocated terminal according to the operator's preference based on the calculation of the items included in the status information and the weighted value corresponding to the item, all actions can be included in the scope of the present invention. .

其次,於步驟S320中,可基於項目及與該項目對應之加權值之運算值之大小關係,將複數個終端中之任一者確定為臨時分配終端。即,可將複數個終端中之狀態資訊轉換為能夠以大小關係來比較之一個數值,可基於此將複數個終端中之任一者確定為臨時分配終端。Next, in step S320, any one of the plurality of terminals can be determined as a temporarily allocated terminal based on the size relationship between the item and the calculated value of the weighted value corresponding to the item. That is, the status information in a plurality of terminals can be converted into a numerical value that can be compared based on a size relationship, and any one of the plurality of terminals can be determined as a temporarily allocated terminal based on this.

至此為止,參照圖11,對臨時分配終端之確定動作進行了說明。以下,參照圖12,對新訂單之分配動作進行說明。So far, the determination operation of the temporary allocation terminal has been described with reference to FIG. 11 . Next, the allocation operation of new orders will be described with reference to FIG. 12 .

圖12係用以說明圖3所示之新訂單之分配動作之詳細動作之例示性的順序圖。FIG. 12 is an exemplary sequence diagram for explaining detailed operations of the new order allocation operation shown in FIG. 3 .

參照圖12,若臨時分配終端處於空閒狀態S410,則於步驟S420中,可向該臨時分配終端分配新訂單。根據本步驟,可無需等待後續之分配執行時間段而立即將新訂單分配至臨時分配終端。若臨時分配終端處於送貨中狀態S410,則於步驟S430中,可於後續之分配執行時間段判斷預分配訂單是否完成。此處,訂單是否完成之判斷可基於終端是否已到達預分配訂單之送貨地點而判斷、或基於終端是否已自用戶接收到應用程式之用戶介面中具備之訂單完成按鈕而判斷,但本發明之範圍並不限定於上述示例,能夠以各種方式判斷訂單是否完成。Referring to Figure 12, if the temporary allocation terminal is in the idle state S410, then in step S420, a new order can be allocated to the temporary allocation terminal. According to this step, new orders can be allocated to the temporary allocation terminal immediately without waiting for the subsequent allocation execution time period. If the temporary allocation terminal is in the delivery state S410, in step S430, it can be determined whether the pre-allocation order is completed in the subsequent allocation execution time period. Here, the judgment of whether the order is completed can be judged based on whether the terminal has arrived at the delivery location of the pre-allocated order, or based on whether the terminal has received an order completion button provided in the user interface of the application from the user, but the present invention The scope is not limited to the above example, and whether the order is completed can be judged in various ways.

其次,若判斷臨時分配終端於後續之分配執行時間段完成預分配訂單S440,則於步驟S420中,可將新訂單分配至該臨時分配終端。若判斷臨時分配終端未完成預分配訂單S440,則於步驟S450中,可再次確定訂單分配池中包括之複數個終端中之與新訂單匹配之臨時分配終端。具體而言,若判斷第1臨時分配終端未完成預分配訂單,則可確定訂單分配池中包括之複數個終端中之第2臨時分配終端。此處,第2臨時分配終端可為與第1臨時分配終端相同之終端,亦可為不同之終端,再次確定臨時分配終端之動作係僅時間點不同於最初確定臨時分配終端,而其具體動作相同,因此可參照圖3之步驟S300、圖8至圖10及圖11之說明來理解。Secondly, if it is determined that the temporary allocation terminal completes the pre-allocation order S440 in the subsequent allocation execution time period, then in step S420, a new order can be allocated to the temporary allocation terminal. If it is determined that the temporary allocation terminal has not completed the pre-allocation order S440, in step S450, the temporary allocation terminal matching the new order among the plurality of terminals included in the order allocation pool can be determined again. Specifically, if it is determined that the first temporary allocation terminal has not completed the pre-allocation order, the second temporary allocation terminal among the plurality of terminals included in the order allocation pool can be determined. Here, the second temporarily allocated terminal may be the same terminal as the first temporarily allocated terminal, or may be a different terminal. The action of determining the temporarily allocated terminal again is only different in time point from the initial determination of the temporarily allocated terminal, and its specific actions It is the same, so it can be understood with reference to step S300 of FIG. 3 , FIG. 8 to FIG. 10 and FIG. 11 .

關於步驟S450,於一些實施例中,再次確定臨時分配終端之步驟可包括:以與後續之分配執行時間段對應之方式更新訂單分配池之步驟;及於更新之訂單分配池中再次確定臨時分配終端之步驟。根據本實施例,與分配執行時間段之時間點之變動對應地更新訂單分配池,並於更新之訂單分配池中再次確定臨時分配終端,藉此可基於隨著時間點之變動而變化之終端之狀態資訊,將進而最佳化之新訂單之終端確定為臨時分配終端。Regarding step S450, in some embodiments, the step of re-determining the temporary allocation terminal may include: the step of updating the order allocation pool in a manner corresponding to the subsequent allocation execution time period; and re-determining the temporary allocation terminal in the updated order allocation pool. steps. According to this embodiment, the order allocation pool is updated corresponding to the change in the time point of the allocation execution time period, and the temporary allocation terminal is determined again in the updated order allocation pool, whereby the terminal that changes with the change in time point can be based on The status information determines the terminal of the new order to be optimized as the temporarily allocated terminal.

其次,於再次確定之臨時分配終端(例如,第2臨時分配終端)為與之前相同之終端,且超過極限時間(例如,第3臨界時間)之情形時(S460),於步驟S470中,可解除臨時分配終端之臨時分配。此處,極限時間可理解為終端可保持臨時分配終端資格之最大時間,該極限時間可為長於第1臨界時間之時間,該第1臨界時間可為訂單分配池之參考要素。又,此處,若解除臨時分配(S470),則可將訂單分配池中包括之複數個終端中之除解除臨時分配之終端以外的其他終端確定為臨時分配終端(例如,第3臨時分配終端)。與此不同,於再次確定之臨時分配終端(例如,第2臨時分配終端)為與之前不同之終端或即使為同一終端亦未超過極限時間(例如,第3臨界時間)之情形時(S460),在步驟S430中,可判斷後續之分配執行時間段中是否完成預分配訂單。即,圖12所示之動作可理解為如下之動作:於完成新訂單之分配之前,在各後續之分配執行時間段重複進行而判斷預先確定之臨時分配終端之訂單是否完成,並再次確定新臨時分配終端。Secondly, when the redetermined temporarily allocated terminal (for example, the second temporarily allocated terminal) is the same terminal as before and exceeds the limit time (for example, the third critical time) (S460), in step S470, Release the temporary allocation of the temporarily allocated terminal. Here, the limit time can be understood as the maximum time that the terminal can maintain the qualification of the temporary allocation terminal. The limit time can be a time longer than the first critical time. The first critical time can be a reference element of the order allocation pool. Moreover, here, if the temporary allocation is released (S470), among the plurality of terminals included in the order allocation pool, other terminals other than the terminal for which the temporary allocation is released can be determined as the temporarily allocated terminal (for example, the third temporarily allocated terminal ). On the other hand, when the temporarily allocated terminal (for example, the second temporarily allocated terminal) determined again is a different terminal from the previous one or the same terminal does not exceed the limit time (for example, the third critical time) (S460) , in step S430, it can be determined whether the pre-allocation order is completed in the subsequent allocation execution time period. That is, the action shown in Figure 12 can be understood as the following action: before completing the allocation of the new order, it is repeated in each subsequent allocation execution time period to determine whether the order for the predetermined temporary allocation terminal is completed, and again determines the new order. Temporarily allocate terminals.

關於上述極限時間,於一些實施例中,極限時間可為基於臨時分配終端之狀態資訊而可變地確定之時間段。例如,可根據臨時分配終端之配送方法而可變地確定極限時間,於配送方法為汽車之情形時,可相對較短地設定極限時間,於配送方法為步行之情形時,相對較長地設定極限時間。作為其他例,於臨時分配終端之訂單分配拒絕率相對較高之情形時,亦可相對較短地設定極限時間,於拒絕率相對較低之情形時,相對較長地設定極限時間。與上述示例不同,當然可基於終端之狀態資訊而可變地確定極限時間,即使基於未提及之其他狀態資訊而可變地確定極限時間,亦可包括於本發明之範圍內。根據本實施例,可藉由能夠表示與臨時分配終端對應之用戶之可靠性之數值而適當地設定極限時間、或適當地設定適於該用戶之情況之極限時間。Regarding the above limit time, in some embodiments, the limit time may be a time period variably determined based on status information of the temporarily allocated terminal. For example, the limit time can be variably determined according to the delivery method of the temporarily allocated terminal. When the delivery method is a car, the limit time can be set relatively short, and when the delivery method is walking, the limit time can be set relatively long. Extreme time. As another example, when the order allocation rejection rate of the temporary allocation terminal is relatively high, the limit time can be set relatively short, and when the rejection rate is relatively low, the limit time can be set relatively long. Different from the above example, of course, the limit time can be variably determined based on the status information of the terminal. Even if the limit time is variably determined based on other status information not mentioned, it can also be included in the scope of the present invention. According to this embodiment, the limit time can be appropriately set by a numerical value that can represent the reliability of the user corresponding to the temporarily allocated terminal, or the limit time can be appropriately set to a limit time suitable for the situation of the user.

根據參照圖12說明之動作,新訂單可藉由重複分配執行時間段而最終分配至特定終端(S420)。於一些實施例中,若分配有新訂單之終端拒絕新訂單之分配,則可於除分配有新訂單之終端以外之訂單分配池中確定與新訂單匹配之臨時分配終端(例如,第4臨時分配終端),可基於該臨時分配終端之狀態資訊而重新進行圖12所示之動作。根據本實施例,於即使已分配新訂單亦發生拒絕該分配之情形時,可進行如下動作:於除分配有新訂單之終端以外之訂單分配池中確定臨時分配終端,並再次分配新訂單。According to the actions described with reference to FIG. 12, the new order may be finally allocated to the specific terminal by repeatedly allocating execution time periods (S420). In some embodiments, if the terminal allocated with the new order refuses the allocation of the new order, a temporary allocation terminal matching the new order (for example, the 4th temporary allocation pool) may be determined in an order allocation pool other than the terminal allocated with the new order. Assignment terminal), the action shown in Figure 12 can be re-performed based on the status information of the temporarily assigned terminal. According to this embodiment, when the allocation is rejected even if a new order has been allocated, the following action can be taken: determine the temporary allocation terminal in the order allocation pool other than the terminal to which the new order is allocated, and allocate the new order again.

至此為止,參照圖3至圖12,對本發明之一些實施例之各種方法進行了說明。根據上述方法,為了選擇最適於新訂單之終端,可考慮處於空閒狀態之終端與處於送貨中狀態或處於即將完成送貨之狀態之終端。特別是,如上所述,考慮處於送貨中狀態之終端之方式可於空閒狀態之終端不足之情形時(例如,高峰時間)迅速分配新訂單,即使並非為處於空閒狀態之終端不足之情形,亦可向更適於新訂單之終端分配新訂單。藉由如上所述般有效地分配新訂單,可向需求者提供快速送貨,向供應者提供快速送貨之分配,向送貨執行者提供適當之送貨之分配機會。So far, various methods of some embodiments of the present invention have been described with reference to FIGS. 3 to 12 . According to the above method, in order to select the most suitable terminal for a new order, terminals in an idle state and terminals in a delivery state or in a state about to complete delivery can be considered. In particular, as mentioned above, the method of considering terminals in the delivery state can quickly allocate new orders when there are insufficient terminals in the idle state (for example, peak hours), even if it is not the case that there is insufficient terminals in the idle state. New orders can also be assigned to terminals that are more suitable for new orders. By effectively allocating new orders as described above, fast delivery can be provided to demanders, fast delivery allocation can be provided to suppliers, and appropriate delivery allocation opportunities can be provided to delivery performers.

至此為止,參照圖1至圖12,對本發明之各種實施例及該等實施例之效果進行了提及。本發明之技術思想之效果並不限制於上述效果,普通技術人員可根據說明書之記載而明確地理解未提及之其他效果。So far, various embodiments of the present invention and the effects of these embodiments have been mentioned with reference to FIGS. 1 to 12 . The effects of the technical idea of the present invention are not limited to the above-mentioned effects, and those of ordinary skill can clearly understand other effects not mentioned above based on the description of the specification.

又,至此為止參照圖1至圖12說明之本發明之技術思想可由計算裝置(例如,電子裝置)可讀取之記錄媒體上之電腦可讀編碼實現。此處,由編碼實現之電腦程式可包括如下之至少一個指令(instruction):於加載至計算裝置之記憶體時,使計算裝置之處理器進行本發明之各種實施例之動作。此種電腦可讀記錄媒體例如可為移動記錄媒體(例如,CD(Compact Disc,光碟)、DVD(Digital Versatile Disc,數位多功能光碟)、藍光光碟、USB(Universal Serial Bus,通用序列匯流排)儲存裝置、移動硬碟等)、或固定記錄媒體(例如,ROM(Read Only Memory,唯讀記憶體)、RAM(Random Access Memory,隨機存取記憶體)、電腦具備型硬碟等)。又,記錄媒體可為非暫時性(non-transitory)記錄媒體。此處,非暫時性記錄媒體係指與半永久性或暫時儲存資料無關地實際存在之媒體(tangible medium),可不包括暫時性(transitory)地傳播之信號(signal)。進而,記錄媒體中記錄之電腦程式可藉由網際網路等網路傳輸至其他計算裝置而設置於其他計算裝置,從而可於其他計算裝置中使用。In addition, the technical idea of the present invention described so far with reference to FIGS. 1 to 12 can be realized by a computer-readable code on a recording medium that can be read by a computing device (for example, an electronic device). Here, the computer program implemented by coding may include at least one instruction that causes the processor of the computing device to perform the actions of various embodiments of the present invention when loaded into the memory of the computing device. Such computer-readable recording media can be, for example, removable recording media (eg, CD (Compact Disc), DVD (Digital Versatile Disc), Blu-ray Disc, USB (Universal Serial Bus)) storage device, removable hard disk, etc.), or fixed recording media (for example, ROM (Read Only Memory, read-only memory), RAM (Random Access Memory, random access memory), computer-equipped hard disk, etc.). In addition, the recording medium may be a non-transitory recording medium. Here, non-transitory recording media refers to tangible media that actually exist regardless of semi-permanent or temporary storage of data, and may not include transitory signals. Furthermore, the computer program recorded in the recording medium can be transmitted to other computing devices through a network such as the Internet and installed in other computing devices, so that it can be used in other computing devices.

以上,藉由一部分實施例與隨附圖式中所示之示例而對本發明之技術思想進行了說明,但應明白,可於不脫離本發明所屬之技術領域內具有常識者可理解之本發明之技術範圍之範圍內實現各種置換、變化及變更。又,應可知此種置換、變化及變更屬於隨附之發明申請專利範圍內。The technical idea of the present invention has been described above through some embodiments and examples shown in the accompanying drawings. However, it should be understood that the present invention can be understood by those with common sense in the technical field to which the present invention belongs. Various substitutions, changes and modifications can be realized within the scope of the technology. In addition, it should be understood that such substitutions, changes and modifications fall within the patent scope of the accompanying invention application.

10:地圖 20:指示器 30a:指示器 30b:指示器 40a:指示器 40b:指示器 40c:指示器 50:區域 60a:路徑 60b:路徑 60c:路徑 70a:指示器 70b:指示器 100:電子裝置 200a:第1終端 200b:第2終端 300:需求者終端 400:供應者終端 500:計算裝置 510:處理器 520:記憶體 530:通信電路 10:Map 20:Indicator 30a:Indicator 30b:Indicator 40a:Indicator 40b:Indicator 40c: indicator 50:Area 60a:Path 60b:Path 60c:path 70a:Indicator 70b:Indicator 100: Electronic devices 200a: 1st terminal 200b: 2nd terminal 300: Demander terminal 400: Supplier Terminal 500:Computing device 510: Processor 520:Memory 530: Communication circuit

圖1係表示可應用本發明之一些實施例之電子裝置之例示性之環境的圖。 圖2係表示可實現本發明之一些實施例之各種裝置之例示性之計算裝置的圖。 圖3係本發明之一些實施例之訂單處理方法之例示性之順序圖。 圖4及圖5係用以更具體地說明參照圖3說明之訂單分配池之確定動作之例示性的圖。 圖6係用以說明圖3所示之訂單分配池之確定動作之詳細動作之例示性的順序圖。 圖7係為了說明圖6所示之剩餘完成時間之計算動作之詳細動作之示例性順序圖。 圖8至圖10係用以更具體地說明參照圖3說明之臨時分配終端之確定動作之例示性的圖。 圖11係用以說明圖3所示之臨時分配終端之確定動作之詳細動作之例示性的順序圖。 圖12係用以說明圖3所示之新訂單之分配動作之詳細動作之例示性的順序圖。 FIG. 1 is a diagram illustrating an exemplary environment of an electronic device to which some embodiments of the present invention may be applied. Figure 2 is a diagram illustrating an exemplary computing device representing various means that may implement some embodiments of the invention. Figure 3 is an exemplary sequence diagram of an order processing method according to some embodiments of the present invention. FIGS. 4 and 5 are illustrative diagrams for explaining in more detail the action of determining the order allocation pool described with reference to FIG. 3 . FIG. 6 is an exemplary sequence diagram illustrating detailed actions of determining the order allocation pool shown in FIG. 3 . FIG. 7 is an exemplary sequence diagram for explaining detailed operations of the calculation operation of the remaining completion time shown in FIG. 6 . 8 to 10 are illustrative diagrams for explaining in more detail the determination operation of the temporarily allocated terminal described with reference to FIG. 3 . FIG. 11 is an exemplary sequence diagram for explaining the detailed operation of determining the temporary allocation terminal shown in FIG. 3 . FIG. 12 is an exemplary sequence diagram for explaining detailed operations of the new order allocation operation shown in FIG. 3 .

100:電子裝置 100: Electronic devices

200a:第1終端 200a: 1st terminal

200b:第2終端 200b: 2nd terminal

300:需求者終端 300: Demander terminal

400:供應者終端 400: Supplier Terminal

Claims (20)

一種訂單處理方法,其係藉由電子裝置而進行者,其包括: 識別包括取貨地點資訊之新訂單之步驟; 基於上述取貨地點資訊,確定包括處於空閒狀態之第1終端、與處於送貨中狀態且處於在第1臨界時間內完成預分配訂單之狀態之第2終端之訂單分配池的步驟; 基於上述訂單分配池中包括之複數個終端各自之狀態資訊,確定上述複數個終端中之與上述新訂單匹配之第1臨時分配終端之步驟;及 基於上述第1臨時分配終端之狀態資訊,將上述新訂單分配至上述複數個終端中之任一者之步驟。 An order processing method is performed through an electronic device, which includes: Steps to identify new orders that include pickup location information; Based on the above pickup location information, determine the order allocation pool including the first terminal in the idle state and the second terminal in the delivery state and in the state of completing the pre-allocated order within the first critical time; Based on the status information of each of the plurality of terminals included in the above-mentioned order allocation pool, the step of determining the first temporarily allocated terminal among the above-mentioned plurality of terminals that matches the above-mentioned new order; and The step of allocating the above-mentioned new order to any one of the above-mentioned plurality of terminals based on the status information of the above-mentioned first temporary allocation terminal. 如請求項1之訂單處理方法,其中確定上述訂單分配池之步驟包括如下步驟: 基於上述取貨地點資訊,自上述訂單分配池中排除位於超出上述新訂單取貨地點參考距離之終端。 For example, in requesting the order processing method of item 1, the steps to determine the above-mentioned order allocation pool include the following steps: Based on the above pickup location information, terminals located beyond the above reference distance of the new order pickup location are excluded from the above order allocation pool. 如請求項1之訂單處理方法,其中確定上述訂單分配池之步驟包括: 計算對上述第2終端預分配之上述訂單之剩餘完成時間之步驟;及 若上述剩餘完成時間小於上述第1臨界時間,則將上述第2終端包括於上述訂單分配池中之步驟。 For example, requesting the order processing method of item 1, the steps to determine the above order allocation pool include: Steps to calculate the remaining completion time for the above-mentioned order pre-allocated to the above-mentioned 2nd terminal; and If the remaining completion time is less than the first critical time, include the second terminal in the order allocation pool. 如請求項3之訂單處理方法,其中計算上述剩餘完成時間之步驟包括如下步驟: 基於上述第2終端之位置及上述預分配訂單之送貨地點資訊,計算上述剩餘完成時間。 For example, in the order processing method of request item 3, the steps for calculating the above remaining completion time include the following steps: Based on the location of the above-mentioned second terminal and the delivery location information of the above-mentioned pre-allocated order, the above-mentioned remaining completion time is calculated. 如請求項3之訂單處理方法,其中計算上述剩餘完成時間之步驟包括如下步驟: 基於上述第2終端之位置、上述預分配訂單之送貨地點資訊及上述新訂單之送貨地點資訊,計算上述剩餘完成時間。 For example, in the order processing method of request item 3, the steps for calculating the above remaining completion time include the following steps: Based on the location of the above-mentioned second terminal, the delivery location information of the above-mentioned pre-allocated order, and the delivery location information of the above-mentioned new order, the above-mentioned remaining completion time is calculated. 如請求項3之訂單處理方法,其中計算上述剩餘完成時間之步驟包括如下步驟: 基於與上述第2終端對應之配送方法,計算上述剩餘完成時間。 For example, in the order processing method of request item 3, the steps for calculating the above remaining completion time include the following steps: The remaining completion time is calculated based on the delivery method corresponding to the second terminal. 如請求項1之訂單處理方法,其中上述狀態資訊為包括訂單分配狀態、位置、配送方法、預分配訂單之剩餘完成時間、上述新訂單之預測取貨時間、訂單分配拒絕率、訂單完成件數、訂單分配等待時間及訂單分配應用程式之線上連接時間中之至少一者之資訊。For example, request the order processing method of item 1, where the above status information includes order allocation status, location, delivery method, remaining completion time of pre-allocated orders, predicted pickup time of the above new orders, order allocation rejection rate, and number of completed orders , information on at least one of the order allocation waiting time and the online connection time of the order allocation application. 如請求項7之訂單處理方法,其中確定上述第1臨時分配終端之步驟包括如下步驟: 基於上述狀態資訊中包括之項目及與上述項目對應之加權值之運算,將上述複數個終端中之任一者確定為上述第1臨時分配終端。 For example, in the order processing method of request item 7, the steps for determining the first temporary allocation terminal include the following steps: Based on calculations of items included in the status information and weighted values corresponding to the items, any one of the plurality of terminals is determined to be the first temporarily allocated terminal. 如請求項7之訂單處理方法,其中確定上述第1臨時分配終端之步驟包括: 計算上述複數個終端各自之上述預測取貨時間之步驟;及 將上述預測取貨時間最快之終端確定為上述第1臨時分配終端之步驟。 For example, in the order processing method of request item 7, the steps for determining the first temporary allocation terminal include: The steps of calculating the above-mentioned predicted pickup time for each of the above-mentioned plurality of terminals; and The step of determining the terminal with the fastest predicted pickup time is the first temporarily allocated terminal. 如請求項9之訂單處理方法,其中計算上述預測取貨時間之步驟包括: 基於上述第1終端之位置及上述新訂單之送貨地點資訊,計算上述預測取貨時間;或 基於上述第2終端之位置、上述預分配訂單之送貨地點資訊及上述新訂單之送貨地點資訊,計算上述預測取貨時間之步驟。 For example, in requesting the order processing method of item 9, the steps for calculating the above predicted pickup time include: Calculate the above predicted pickup time based on the location of the above-mentioned terminal 1 and the delivery location information of the above-mentioned new order; or Based on the location of the above-mentioned second terminal, the delivery location information of the above-mentioned pre-allocated order, and the delivery location information of the above-mentioned new order, the step of calculating the above-mentioned predicted pickup time is performed. 如請求項1之訂單處理方法,其中將上述新訂單分配至上述複數個終端中之任一者之步驟包括如下步驟: 若確定上述第1終端為上述第1臨時分配終端,則立即將上述新訂單分配至上述第1終端。 For example, the order processing method of request item 1, wherein the steps of allocating the above-mentioned new order to any one of the above-mentioned plurality of terminals include the following steps: If it is determined that the above-mentioned first terminal is the above-mentioned first temporarily allocated terminal, the above-mentioned new order will be immediately allocated to the above-mentioned first terminal. 如請求項1之訂單處理方法,其中將上述新訂單分配至上述複數個終端中之任一者之步驟包括: 若確定上述第2終端為上述第1臨時分配終端,則於後續之分配執行時間段判斷上述預分配訂單是否完成之步驟(上述分配執行時間段為每隔第2臨界時間而判斷是否可分配上述新訂單之時間段,上述第2臨界時間為短於上述第1臨界時間之時間段); 若判斷上述預分配訂單已完成,則立即將上述新訂單分配至上述第2終端,若判斷上述預分配訂單未完成,則確定上述複數個終端中之與上述新訂單匹配之第2臨時分配終端之步驟;及 基於上述第2臨時分配終端之狀態資訊,將上述新訂單分配至上述複數個終端中之任一者之步驟。 For example, the order processing method of request item 1, wherein the steps of allocating the above-mentioned new order to any one of the above-mentioned plurality of terminals include: If it is determined that the above-mentioned second terminal is the above-mentioned first temporary allocation terminal, then the step of judging whether the above-mentioned pre-allocation order is completed in the subsequent allocation execution time period (the above-mentioned allocation execution time period is to judge whether the above-mentioned pre-allocation order can be allocated every second critical time) The time period for new orders, the above-mentioned second critical time is a time period shorter than the above-mentioned first critical time); If it is determined that the above-mentioned pre-allocation order has been completed, the above-mentioned new order will be immediately allocated to the above-mentioned second terminal. If it is determined that the above-mentioned pre-allocation order has not been completed, then the second temporary allocation terminal among the above-mentioned plurality of terminals that matches the above-mentioned new order will be determined. steps; and The step of allocating the above-mentioned new order to any one of the above-mentioned plurality of terminals based on the status information of the above-mentioned second temporary allocation terminal. 如請求項12之訂單處理方法,其中確定上述第2臨時分配終端之步驟包括: 以與上述後續之分配執行時間段對應之方式更新上述訂單分配池之步驟;及 於更新之上述訂單分配池中確定上述第2臨時分配終端之步驟。 For example, in the order processing method of request item 12, the steps for determining the above-mentioned second temporary allocation terminal include: Steps to update the above-mentioned order allocation pool in a manner corresponding to the above-mentioned subsequent allocation execution time periods; and Steps to determine the above-mentioned second temporary allocation terminal in the updated above-mentioned order allocation pool. 如請求項12之訂單處理方法,其中確定上述第2臨時分配終端之步驟包括如下步驟: 若確定上述第2終端為上述第2臨時分配終端,且判斷上述預分配訂單未於比上述第1臨界時間長之時間段即第3臨界時間內完成,則將上述複數個終端中之除上述第2終端以外之其他終端確定為第3臨時分配終端; 基於上述第2臨時分配終端之狀態資訊,將上述新訂單分配至上述複數個終端中之任一者之步驟包括如下步驟: 基於上述第3臨時分配終端之狀態資訊,將上述新訂單分配至上述複數個終端中之任一者。 For example, in the order processing method of request item 12, the steps for determining the above-mentioned second temporary allocation terminal include the following steps: If it is determined that the above-mentioned second terminal is the above-mentioned second temporarily allocated terminal, and it is determined that the above-mentioned pre-allocation order is not completed within a period longer than the above-mentioned first critical time, that is, the third critical time, then the above-mentioned plural terminals will be Terminals other than the second terminal are determined as the third temporarily allocated terminal; Based on the status information of the above-mentioned second temporary allocation terminal, the steps of allocating the above-mentioned new order to any one of the above-mentioned plurality of terminals include the following steps: Based on the status information of the third temporarily allocated terminal, the new order is allocated to any one of the plurality of terminals. 如請求項14之訂單處理方法,其中上述第3臨界時間為基於上述第2終端之狀態資訊而可變地確定之時間段。Such as the order processing method of claim 14, wherein the above-mentioned third critical time is a time period variably determined based on the status information of the above-mentioned second terminal. 如請求項12之訂單處理方法,其中基於上述第2臨時分配終端之狀態資訊,分配上述新訂單之步驟包括如下步驟: 於完成上述新訂單分配之前,在各後續之上述分配執行時間段重複進行而判斷預先確定之臨時分配終端之訂單是否完成,並確定新臨時分配終端。 For example, in the order processing method of request item 12, based on the status information of the second temporary allocation terminal, the steps of allocating the above new order include the following steps: Before the above new order allocation is completed, the process is repeated in each subsequent allocation execution time period to determine whether the order for the predetermined temporary allocation terminal is completed, and determine the new temporary allocation terminal. 如請求項1之訂單處理方法,其中分配上述新訂單之步驟包括如下步驟: 若上述新訂單分配之終端拒絕上述新訂單之分配,則於除分配有上述新訂單之終端以外之上述訂單分配池中確定與上述新訂單匹配之第4臨時分配終端,基於上述第4臨時分配終端之狀態資訊而分配上述新訂單。 For example, in the order processing method of request item 1, the steps for allocating the above-mentioned new orders include the following steps: If the terminal to which the above-mentioned new order is allocated refuses the allocation of the above-mentioned new order, the fourth temporarily allocated terminal matching the above-mentioned new order will be determined in the above-mentioned order allocation pool other than the terminal allocated to the above-mentioned new order, based on the above-mentioned fourth temporary allocation. The above new order is allocated based on the status information of the terminal. 如請求項1之訂單處理方法,其中上述第1臨界時間為基於上述新訂單之屬性而可變地確定之時間段。For example, the order processing method of request item 1, wherein the above-mentioned first critical time is a time period variably determined based on the attributes of the above-mentioned new order. 一種電子裝置,其包括: 處理器; 網路介面; 記憶體;及 電腦程式,其加載於上述記憶體,藉由上述處理器而執行; 上述電腦程式包括: 識別包括取貨地點資訊之新訂單之指令(instruction); 基於上述取貨地點資訊,確定包括處於空閒狀態之第1終端與處於送貨中狀態且處於在第1臨界時間內完成預分配訂單之狀態之第2終端之訂單分配池的指令; 基於上述訂單分配池中包括之複數個終端各自之狀態資訊,確定上述複數個終端中之與上述新訂單匹配之第1臨時分配終端之指令;及 基於上述第1臨時分配終端之狀態資訊,將上述新訂單分配至上述複數個終端中之任一者之指令。 An electronic device including: processor; web interface; memory; and The computer program is loaded into the above-mentioned memory and executed by the above-mentioned processor; The above computer programs include: Instructions to identify new orders including pickup location information; Based on the above pickup location information, determine the order allocation pool including the first terminal in the idle state and the second terminal in the delivery state and in the state of completing the pre-allocated order within the first critical time; Based on the status information of each of the plurality of terminals included in the above-mentioned order allocation pool, determine the instruction of the first temporarily allocated terminal among the above-mentioned plurality of terminals that matches the above-mentioned new order; and An instruction to allocate the above-mentioned new order to any of the above-mentioned plurality of terminals based on the status information of the above-mentioned first temporary allocation terminal. 如請求項19之電子裝置,其中上述狀態資訊為包括訂單分配狀態、位置、配送方法、預分配訂單之剩餘完成時間、上述新訂單之預測取貨時間、訂單分配拒絕率、訂單完成件數、訂單分配等待時間及訂單分配應用程式之線上連接時間中之至少一者之資訊。Such as the electronic device of request item 19, wherein the above-mentioned status information includes order allocation status, location, delivery method, remaining completion time of pre-allocated orders, predicted pickup time of the above-mentioned new orders, order allocation rejection rate, number of completed orders, Information on at least one of order allocation waiting time and order allocation application online connection time.
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