TW202238539A - A network security device that can automatically detect disconnection and a system that uses it - Google Patents
A network security device that can automatically detect disconnection and a system that uses it Download PDFInfo
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一種保全裝置或保全系統,尤其是一種可自動偵測斷線之連網保全裝置及使用其之系統。A security device or a security system, in particular a networked security device capable of automatically detecting disconnection and a system using the same.
隨著社會大眾越來越注重安全,越來越多公司行號、商家、展場或是住家選擇安裝保全系統來保障生活的安全,保全服務普及於現代人的生活中。至今,保全服務更是多元化發展,例如智能旅館代管、居家照護等都能與保全服務結合。As the general public pays more and more attention to safety, more and more companies, businesses, exhibition venues or homes choose to install security systems to ensure the safety of life. Security services are popular in modern people's lives. So far, security services have developed in a more diversified way. For example, smart hotel hosting, home care, etc. can be combined with security services.
當保全主機斷線而無法連接至管制中心,保全管制中心需要派遣勤務人員至現場確認斷線原因是為保全主機故障、被竊賊惡意破壞,又或是為電信業者、電力公司一方的設備故障。然而,保全用戶群數量眾多,在每次斷線都要以派遣勤務人員至現場確認斷線原因,不僅費時、費力,更使得維護的人力成本大幅增加。When the security host is disconnected and cannot be connected to the control center, the security control center needs to send service personnel to the scene to confirm whether the reason for the disconnection is the failure of the security host, malicious damage by thieves, or equipment failure on the part of the telecommunications company or the power company. However, there are a large number of security users. Every time a connection is disconnected, service personnel must be dispatched to the scene to confirm the cause of the disconnection. This is not only time-consuming and laborious, but also greatly increases the labor cost of maintenance.
本發明一實施例係提供一種可自動偵測斷線之連網保全裝置,包含連線偵測模組、電信編號查詢模組以及報修模組。其中連線偵測模組,偵測保全模組傳送保全訊號的網路線路是否斷線,於網路線路斷線時產生斷線訊號。電信編號查詢模組,依據斷線訊號傳送查詢訊號至電信商網管裝置,並接收來自電信商網管裝置的電路狀態。報修模組,連接電信編號查詢模組,於電路狀態為異常時傳送報修訊號至電信商網管裝置,於電路狀態為正常時傳送派勤訊號至勤務管理裝置。An embodiment of the present invention provides a network security device capable of automatically detecting disconnection, including a connection detection module, a telecommunications number query module, and a repair report module. Among them, the connection detection module detects whether the network line through which the security module transmits the security signal is disconnected, and generates a disconnection signal when the network line is disconnected. The telecom number query module transmits the query signal to the network management device of the telecom provider according to the disconnection signal, and receives the circuit status from the network management device of the telecom provider. The repair report module is connected to the telecom number query module, and sends a repair report signal to the network management device of the telecom provider when the circuit status is abnormal, and sends a dispatch signal to the service management device when the circuit status is normal.
在一些實施例中,可自動偵測斷線之連網保全裝置,更包含通知模組,於電路狀態為異常時發送異常事件通知至客戶端電子裝置,並且,通知模組於報修模組傳送報修訊號至電信商網管裝置時,發送已提報修通知於客戶端電子裝置。In some embodiments, the network-connected security device that can automatically detect disconnection further includes a notification module that sends an abnormal event notification to the client electronic device when the circuit status is abnormal, and the notification module transmits to the repair module When the repair report signal is sent to the network management device of the telecom provider, the repair report notification is sent to the client electronic device.
在一些實施例中,客戶端電子裝置產生解除指令並傳送至通知模組,報修模組於電路狀態為異常時傳送解除訊號至電信商網管裝置,於電路狀態為正常時傳送解除訊號至該勤務管理裝置。In some embodiments, the client electronic device generates a release command and sends it to the notification module. The repair module sends the release signal to the network management device of the telecom provider when the circuit status is abnormal, and sends the release signal to the service provider when the circuit status is normal. management device.
在一些實施例中,連線偵測模組於網路線路恢復連線時傳送回復連網訊號予通知模組,通知模組發送回復連網通知於客戶端電子裝置。In some embodiments, the connection detection module sends a connection reply signal to the notification module when the network connection is restored, and the notification module sends a connection reply notification to the client electronic device.
在一些實施例中,可自動偵測斷線之連網保全裝置,更包含警示模組,於電路狀態為異常時驅動發出警示。In some embodiments, the networked security device capable of automatically detecting disconnection further includes an alarm module, which is driven to issue an alarm when the circuit state is abnormal.
本發明一實施例係提供一種可自動偵測斷線之連網保全系統,包含如前任一實施例所述的連網保全裝置、保全主機、電信商網管裝置以及勤務管理裝置。其中保全主機經由網路線路傳送保全訊號至連網保全裝置。電信商網管裝置,包含檢測模組依據查詢訊號進行檢測並產生電路狀態。勤務管理裝置接收連網保全裝置傳送的派勤訊號。An embodiment of the present invention provides a network security system capable of automatically detecting disconnection, including the network security device, security host, telecom provider network management device, and service management device as described in any one of the previous embodiments. The security host sends a security signal to the networked security device through the network line. The telecom network management device includes a detection module to detect and generate circuit status according to the query signal. The duty management device receives the dispatch signal sent by the networked security device.
在一些實施例中,查詢訊號包含電信編號,電信商網管裝置的檢測模組依據查詢訊號的電信編號,檢測對應電信編號的線路的電路狀態。In some embodiments, the inquiry signal includes a telecommunications number, and the detection module of the network management device of the telecommunications provider detects the circuit status of the line corresponding to the telecommunications number according to the telecommunications number of the inquiry signal.
在一些實施例中,可自動偵測斷線之連網保全系統更包含工作機,勤務管理裝置依據派勤訊號產生派勤單,工作機依據派勤單產生回復連網訊號並傳送回復連網訊號至連網保全裝置。In some embodiments, the networked security system that can automatically detect disconnection further includes a working machine, the duty management device generates a dispatch order according to the dispatch signal, and the working machine generates a reply connection signal according to the dispatch order and sends a reply connection signal to the networked security device.
在一些實施例中,電信商網管裝置更包含排程模組,於接收查詢訊號並於檢測電路狀態為異常時產生維修排程單。In some embodiments, the network management device of the telecommunications provider further includes a scheduling module, which generates a maintenance schedule when receiving an inquiry signal and detecting that the state of the circuit is abnormal.
在一些實施例中,連網保全裝置的連線偵測模組於網路線路恢復連線時傳送回復連網訊號予保全主機,保全主機依據回復連網訊號重新連接網路線路。In some embodiments, the connection detection module of the network security device sends a network recovery signal to the security host when the network connection is restored, and the security host reconnects to the network line according to the network recovery signal.
本發明之可自動偵測斷線之連網保全裝置以及使用其之連網保全系統,能即時判斷網路斷線的原因,不須派勤至客戶端現場便可釐清網路斷線是網際網路供應商或是電力供應商設備故障造成,或是保全管制端的設備故障造成,而能減少人力出勤成本,並可於第一時間向網際網路供應商或是電力供應商報修,提高故障排除效率。此外,連網保全系統更可進一步掌握即時的保全系統的連線狀況或是網際網路供應商或是電力供應商的維修進度。The network connection security device that can automatically detect disconnection and the network connection security system using it of the present invention can immediately determine the cause of network disconnection, and can clarify that the network disconnection is the Internet without dispatching to the client site. Network provider or power supplier equipment failure, or equipment failure at the security control end, which can reduce the cost of manpower attendance, and can report to the Internet provider or power supplier for repair in the first time, and reduce the failure rate. Exclusion efficiency. In addition, the connected security system can further grasp the real-time connection status of the security system or the maintenance progress of the Internet provider or the power provider.
以下舉出具體實施例以詳細說明本發明之內容,並以圖式作為輔助說明。說明書中提及之符號係參閱符號說明。Specific embodiments are listed below to describe the content of the present invention in detail, and drawings are used as auxiliary descriptions. The symbols mentioned in the manual refer to the symbol description.
請參閱圖1與圖2所示,圖1為本發明可自動偵測斷線之連網保全裝置的方塊示意圖,圖2為本發明可自動偵測斷線之連網保全系統的方塊示意圖(一)。本發明之可自動偵測斷線之連網保全裝置10包含連線偵測模組11、電信編號查詢模組12以及報修模組13。連線偵測模組11設置於管制中心。Please refer to FIG. 1 and FIG. 2. FIG. 1 is a schematic block diagram of a network security device capable of automatically detecting disconnection according to the present invention, and FIG. 2 is a schematic block diagram of a network security system capable of automatically detecting disconnection of the present invention ( one). The
連線偵測模組11,偵測保全主機20用於傳送保全訊號的網路線路是否斷線,於網路線路斷線時產生斷線訊號。在此,連線偵測模組11可以定時或不定時發送偵測訊號至保全主機20,若保全主機20在一預定時間內無回應,可判斷保全主機20的網路線路為斷線,惟連線偵測模組11偵測網路線路是否斷線非僅以此為限,例如保全主機20在一預定時間內未回應連線偵測模組11所數次發送的偵測訊號;或是以ping(呯)方式來測試,即是向保全主機20傳出一個ICMP的請求回顯封包,並等待接收回顯回應封包,藉以判斷保全主機20的網路線路為斷線。The
此外,保全主機20傳透過網路線路與保全管制端(例如保全管制中心)雙向連接,網路線路例如可以是警用線路、電話線、非對稱數位使用者線路(Asymmetric Digital Subscriber Line, ADSL)、無線封包交換服務(GPRS)、全球微波接入互通網路(WiMax)、第三代通訊系統(3rd Generation,3G)或第四代通訊系統(4rd Generation,4G),惟前述網路線路僅為舉例,非以此為限。In addition, the
連網保全裝置10的電信編號查詢模組12依據斷線訊號傳送查詢訊號至電信商網管裝置30。在此,電信商網管裝置30設置於網際網路供應商(Internet Service Provider, ISP),或是設置於電力供應商。在此,連網保全裝置10與電信商網管裝置30可透過3G、4G、5G等各式傳輸協定通訊連接。The telecom
請再參閱圖1與圖2所示,電信商網管裝置30包含檢測模組31,檢測模組31依據查詢訊號檢測對應於斷線的網路之電路狀態為正常或異常。意即,檢測模組31先依據查詢訊號找出對應的網路線路,再檢測其電路狀態是否為正常(是否斷線),當網路斷線時電路狀態即為異常,網路未斷線時電路狀態即為正常。Please refer to FIG. 1 and FIG. 2 again. The
換言之,若是因網際網路供應商、電力供應商等的設備故障所造成網路斷線,其電路狀態為異常;若是非因網際網路供應商、電力供應商設備故障所造成前述說明的網路斷線,則在網際網路供應商、電力供應商等的電路狀態為正常。In other words, if the network is disconnected due to equipment failure of the Internet provider, power supplier, etc., the circuit status is abnormal; If the circuit breaks, the circuit status at the Internet provider, power provider, etc. is normal.
在一些實施例,查詢訊號包含保全主機20的電信編號,而電信編號對應保全主機20連接到保全管制端的網路線路。電信商網管裝置30接收查詢訊號後,檢測模組31檢測對應電信編號的網路線路為正常或異常。In some embodiments, the query signal includes the telecommunication number of the
請再參閱圖1與圖2所示,當電信商網管裝置30檢測網路之電路狀態後,電信編號查詢模組12可接收來自電信商網管裝置30的檢測結果,即網路線路之電路狀態。Please refer to FIG. 1 and FIG. 2 again. After the
報修模組13連接電信編號查詢模組12,於電路狀態為異常時傳送報修訊號至電信商網管裝置30。也就是說,當電信商網管裝置30檢測結果為電路狀態異常,報修模組13便會自動地向電信商網管裝置30報修。此時,電信商網管裝置30收到報修,網際網路供應商或是電力供應商便可派遣維修人員前往機房排除故障或是前往外線進行維修,例如電信商網管裝置30在收到報修後發送報修通知至維修人員的工作手機(或工作機50,其如後所述),維修人員即可依據報修通知前往維修。在一些實施例中,連網保全裝置10可儲存報修紀錄,以供後續查詢之用,有效避免「報而不(未)修」的爭執發生。The
如前所述,若是非因網際網路供應商、電力供應商設備故障所造成網路斷線,則在網際網路供應商、電力供應商等的電路狀態為正常,其非屬網際網路供應商、電力供應商等所能處理,因此,報修模組13於電路狀態為正常時傳送派勤訊號至勤務管理裝置40,在此,勤務管理裝置40可設置於保全管制端,保全管制端接收派勤訊號後,可安排維修人員前往客戶端檢查並維修設備。As mentioned above, if the network disconnection is not caused by equipment failure of the Internet provider or power provider, the circuit status of the Internet provider or power provider is normal, and it is not an Internet connection. Suppliers, power suppliers, etc. can handle it. Therefore, when the circuit status is normal, the
如此,本發明的連網保全裝置10可以即時判斷網路斷線的原因,不須每次都要派勤至客戶端現場便可釐清網路斷線是網際網路供應商或是電力供應商設備故障造成,或是保全管制端的設備故障造成,因此能減少人力出勤成本,並可於第一時間向網際網路供應商或是電力供應商報修,提高故障排除效率。In this way, the
請參閱圖2與圖3所示,在一些實施例中,連網保全裝置10更包含通知模組14,於電路狀態為異常時發送異常事件通知至客戶端電子裝置60。客戶端電子裝置60可以是電腦、行動裝置(例如手機、平板等裝置)並以簡訊、電子郵件或是透過應用程式(mobile app)推播的方式提供異常事件通知,然本發明不以此為限。Please refer to FIG. 2 and FIG. 3 , in some embodiments, the
在一些實施例中,通知模組14於報修模組13傳送該報修訊號至電信商網管裝置30時,發送已提報修通知至客戶端電子裝置60。在此,客戶端電子裝置60與通知形式相同於前文所述,在此不再累述。In some embodiments, the
在一些實施例中,客戶端電子裝置60可產生解除指令並傳送至通知模組14,而報修模組13於電路狀態為異常時傳送解除訊號至電信商網管裝置30,於電路狀態為正常時傳送解除訊號至勤務管理裝置40。因此,若使用者認為前述網路線路斷線為誤報,或是可自行處理而解決斷線問題,即可以客戶端電子裝置60解除電信商網管裝置30或勤務管理裝置40的作動(即前述說明之維修程序),既方便又快速。In some embodiments, the client
在一些實施例中,連線偵測模組11於網路線路恢復連線時傳送回復連網訊號予通知模組14,通知模組14接收到回復連網訊號後發送回復連網通知至客戶端電子裝置60。在此,客戶端電子裝置60與通知形式相同於前文所述,在此不再累述。In some embodiments, the
如此,透過通知模組14發送異常事件通知、已提報修通知以及回復連網通知至客戶端電子裝置60,保全用戶可隨時掌握保全系統的連線狀態,從而避免在維修過程中重複通報保全管制端。In this way, through the
請再參閱圖1所示,在一些實施例中,連網保全裝置10更包含警示模組15,於電信編號查詢模組12接收來自電信商網管裝置30的電路狀態為異常時發出警示。在此,警示例如可以是透過作業系統顯示於保全管制端之中控主機的顯示幕,然本發明不以此為限,警示例如也可以透過應用程式推播顯示於保全管制端之行動裝置。Please refer to FIG. 1 again. In some embodiments, the
請參閱圖2與圖3所示,圖3為本發明可自動偵測斷線之連網保全系統的方塊示意圖(二)。在一實施例中,一種可自動偵測斷線之連網保全系統1,包含:前文所述的任一實施例所述的連網保全裝置10、保全主機20、電信商網管裝置30以及勤務管理裝置40。其中,保全主機20經由網路線路傳送保全訊號至連網保全裝置10,電信商網管裝置30包含檢測模組31依據該查詢訊號進行檢測並產生電路狀態,勤務管理裝置40接收連網保全裝置10傳送的派勤訊號。在此,連網保全裝置10、保全主機20、電信商網管裝置30以及勤務管理裝置40同於前文所述,故在此不再累述。Please refer to FIG. 2 and FIG. 3 . FIG. 3 is a schematic block diagram (2) of the networked security system capable of automatically detecting disconnection of the present invention. In one embodiment, a network-connected
在一些實施例中,查詢訊號包含電信編號,電信商網管裝置30的檢測模組31依據查詢訊號的電信編號,檢測對應電信編號的線路的電路狀態。在此,檢測模組31及電信編號同於前文所述,故在此不再累述。In some embodiments, the inquiry signal includes a telecommunications number, and the
請參閱圖3所示,在一些實施例中,連網保全系統1更包含工作機50,連接勤務管理裝置40,其可經由前述說明之網路進行連線。當勤務管理裝置40依據派勤訊號產生派勤單,其中,派勤單可以包含維修地址、預計維修時間、網路線路的電信編號或是故障項目等等,因此工作機50可連接勤務管理裝置40而取得派勤單,並顯示於工作機50的顯示螢幕(圖未示)。Please refer to FIG. 3 , in some embodiments, the
在一些實施例中,維修人員攜帶工作機50前往客戶端進行設備維修,工作機50依據派勤單的偵測到對應派勤單所記載的電信編號的網路線路回復連線,或是維修人員透過工作機50回報對應派勤單所記載的電信編號的網路線路之設備完成維修,工作機50傳送回復連網訊號至勤務管理裝置40,再由勤務管理裝置40傳送至連網保全裝置10。如此,保全管制端可掌握即時的保全系統的連線狀況。In some embodiments, the maintenance personnel carry the working
請參閱圖2與圖3所示,在一些實施例中,電信商網管裝置30更包含排程模組32,於接收查詢訊號後,檢測電路狀態為異常時產生維修排程單。在此,電信商網管裝置30(網際網路供應商或是電力供應商)接收連網保全裝置10傳送的查詢訊號後,產生維修排程單,維修排程單可以包含維修地址、預計維修時間、網路線路的電信編號或是故障項目等等,在此,排程單的資訊可傳送至連網保全裝置10,以供保全管制端掌握網際網路供應商或是電力供應商的維修進度。Please refer to FIG. 2 and FIG. 3 , in some embodiments, the telecom provider
請參閱圖2與圖3所示,在一些實施例中,連網保全裝置10的連線偵測模組11於網路線路恢復連線時傳送回復連網訊號予保全主機20,保全主機20依據回復連網訊號重新連接網路線路。Please refer to FIG. 2 and FIG. 3, in some embodiments, the
本發明的連網保全裝置10以及使用連網保全裝置10的連網保全系統1,能即時判斷網路斷線的原因,不須派勤至客戶端現場便可釐清網路斷線是網際網路供應商或是電力供應商設備故障造成,或是保全管制端的設備故障造成,而能減少人力出勤成本,並可於第一時間向網際網路供應商或是電力供應商報修,提高故障排除效率。此外,連網保全系統1更可進一步掌握即時的保全系統的連線狀況或是網際網路供應商或是電力供應商的維修進度。The
透過上述之詳細說明,即可充分顯示本發明之目的及功效上均具有實施之進步性,極具產業之利用性價值,且為目前市面上前所未見之新發明,完全符合專利要件,爰依法提出申請。唯以上所述僅為本發明之較佳實施例而已,當不能用以限定本發明所實施之範圍。即凡依本發明專利範圍所作之均等變化與修飾,皆應屬於本發明專利涵蓋之範圍內,謹請 貴審查委員明鑑,並祈惠准,是所至禱。Through the above detailed description, it can be fully demonstrated that the purpose and efficacy of the present invention are progressive in implementation, have great industrial value, and are a new invention that has never been seen on the market before, and fully meet the requirements of patents. ∙ Apply in accordance with the law. The above descriptions are only preferred embodiments of the present invention, and should not be used to limit the implementation scope of the present invention. That is to say, all the equivalent changes and modifications made according to the scope of the patent of the present invention should fall within the scope of the patent of the present invention. I would like to ask your examiner to take note and pray for your approval. I pray for it.
1:連網保全系統 10:連網保全裝置 11:連線偵測模組 12:電信編號查詢模組 13:報修模組 14:通知模組 15:警示模組 20:保全主機 30:電信商網管裝置 31:檢測模組 32:排程模組 40:勤務管理裝置 50:工作機 60:客戶端電子裝置 1: Internet-connected security system 10: Internet-connected security device 11:Connection detection module 12: Telecom number query module 13: Repair module 14: Notification module 15:Warning module 20: Security Host 30: Telecom network management device 31: Detection module 32: Scheduling module 40: Duty management device 50: Working machine 60: Client Electronic Device
[圖1] 是本發明可自動偵測斷線之連網保全裝置的方塊示意圖。 [圖2] 是本發明可自動偵測斷線之連網保全系統的方塊示意圖(一)。 [圖3] 是本發明可自動偵測斷線之連網保全系統的方塊示意圖(二)。 [Fig. 1] is a schematic block diagram of a networked security device that can automatically detect disconnection according to the present invention. [Fig. 2] is a schematic block diagram (1) of the networked security system that can automatically detect disconnection according to the present invention. [Figure 3] is a block diagram (2) of the networked security system that can automatically detect disconnection of the present invention.
1:連網保全系統 1: Internet-connected security system
10:連網保全裝置 10: Internet-connected security device
11:連線偵測模組 11:Connection detection module
12:電信編號查詢模組 12: Telecom number query module
13:報修模組 13: Repair module
14:通知模組 14: Notification module
20:保全主機 20: Security Host
30:電信商網管裝置 30: Telecom network management device
31:檢測模組 31: Detection module
32:排程模組 32: Scheduling module
40:勤務管理裝置 40: Duty management device
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US20050120204A1 (en) * | 2003-12-01 | 2005-06-02 | Gary Kiwimagi | Secure network connection |
CN201438320U (en) * | 2009-06-15 | 2010-04-14 | 中兴保全股份有限公司 | Integration network-type security device |
TW201342315A (en) * | 2012-04-11 | 2013-10-16 | Alpha Pricing Co Ltd | Connection confirmation method of security system |
TWM473566U (en) * | 2013-10-18 | 2014-03-01 | Hung Tai Techonlogy Co Ltd | Cloud server and integrated management system |
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