CN102547603A - Method, system and equipment for alarm processing - Google Patents
Method, system and equipment for alarm processing Download PDFInfo
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- CN102547603A CN102547603A CN2010105904748A CN201010590474A CN102547603A CN 102547603 A CN102547603 A CN 102547603A CN 2010105904748 A CN2010105904748 A CN 2010105904748A CN 201010590474 A CN201010590474 A CN 201010590474A CN 102547603 A CN102547603 A CN 102547603A
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Abstract
The invention provides a method, a system and equipment for alarm processing. The method includes: converting a generated notification message with alarm information into a short message; sending the short message with the alarm information to an automatic configuration server to enable the automatic configuration server to return a short message with alarm response information according to the short message with the alarm information; receiving the short message with the alarm response information; and converting the short message with the alarm response information into a notification response message. The method, the system and the equipment for alarm processing overcome the defect that user terminal equipment cannot report alarm messages to the automatic configuration server in time when a connection link between the user terminal equipment and the automatic configuration server in the prior art goes wrong.
Description
Technical field
The embodiment of the invention relates to the communication technology, relates in particular to a kind of alert processing method and system and equipment.
Background technology
Subscriber terminal equipment (Customer Premise Equipment; Be called for short: CPE) be meant to be positioned at user side or user network inside, realize the equipment that user network connects, for example: terminal equipments such as terminating machine, telephone set and modulator-demodulator.In addition, client gateway belongs to one of CPE, is meant that towards domestic consumer or SME users, cloth is placed on the connection device of customer network edge; Its agreement (Internet Protocol through interconnecting between the network; Be called for short: IP) relaying or circuit relay mode insert metropolitan area network, for the user provides Internet connection and information-based professional and application, in order to satisfy the telex network information requirement.
The CPE of prior art can support telemanagement, and promptly operator can be at network side through Automatic Configuration Server (Auto Configuration Server; Be called for short: ACS) long-range CPE is carried out operational administrative, the major function of this ACS comprises: configuration is monitored with dynamic Service supply, software firmware management, state performance statistics and functions such as failure diagnosis automatically.Wherein, alarm function is the correlation function of fault diagnosis.Concrete; After successfully setting up session between CPE and the ACS; CPE can abnormal operating condition occur thereby make the attendant in time understand CPE, and the help operating personnel confirm failure cause and abort situation to the alarm information of ACS providing with business of initiatively reporting CPE to be in operation to occur, various anomalous events that operational administrative is relevant with operation maintenance; So that in time correct problem, and then the normal operation of assurance CPE.
But; Under the situation that catastrophe failure takes place, for example between CPE and the ACS be connected link fails the time, CPE and ACS can't set up session; Thereby also just can't report and alarm message; Caused alarm information can not normally send to ACS, promptly incured loss through delay reporting of alarm information, and then made that fault can not in time obtain handling.
Summary of the invention
The embodiment of the invention provides a kind of alert processing method and system and equipment; In order to solve in the prior art between the subscriber terminal equipment and Automatic Configuration Server be connected link fails the time, subscriber terminal equipment can't be in time with the defective of alarm information reporting to Automatic Configuration Server.
The embodiment of the invention provides a kind of alert processing method, comprising:
Convert the notification message that carries warning information that generates into short message;
The short message that carries said warning information is sent to Automatic Configuration Server, according to the short message that carries said warning information, return the short message that carries the alarm response message for said Automatic Configuration Server; And receive said carry the alarm response message short message;
With the short message conversion that carries said alarm response message is push-notification-answer message.
The embodiment of the invention also provides a kind of alert processing method, comprising:
Receive the short message that carries warning information that subscriber terminal equipment sends; And be notification message with the said short message conversion that carries warning information;
The said notification message that carries said warning information is resolved, obtain warning information, and, generate the push-notification-answer message that carries the alarm response message according to said warning information;
With the said push-notification-answer message conversion that carries the alarm response message is short message, and sends the short message that carries said alarm response message and give said subscriber terminal equipment.
The embodiment of the invention provides a kind of subscriber terminal equipment, comprising:
First message conversion module is used for converting the notification message that carries warning information that generates into short message;
Transceiver module is used for the short message that carries said warning information is sent to Automatic Configuration Server, according to the short message that carries said warning information, returns the short message that carries the alarm response message for said Automatic Configuration Server; And receive said carry the alarm response message short message;
Said first message conversion module, also being used for the short message conversion that carries said alarm response message is push-notification-answer message.
The embodiment of the invention provides a kind of Automatic Configuration Server, comprising:
Second message conversion module is used to receive the short message that carries warning information that subscriber terminal equipment sends; And be notification message with the said short message conversion that carries warning information;
Message processing module is used for the said notification message that carries said warning information is resolved, and obtains warning information, and according to said warning information, generates the push-notification-answer message that carries the alarm response message;
It is short message that said second message conversion module also is used for the said push-notification-answer message conversion that carries the alarm response message, and sends the short message that carries said alarm response message and give said subscriber terminal equipment.
The embodiment of the invention provides a kind of alarming processing system, comprises above-mentioned described subscriber terminal equipment and above-mentioned described Automatic Configuration Server.
The alert processing method of the embodiment of the invention and system and equipment; The notification message that carries warning information through generating converts short message into; And the logical message that will carry warning information sends to Automatic Configuration Server; Carry the short message of warning information for this Automatic Configuration Server basis; Return the short message that carries the alarm response message, it is push-notification-answer message that this that will receive again carries the short message conversion of alarming response message, solved in the prior art between the subscriber terminal equipment and Automatic Configuration Server be connected link fails the time; The defective that subscriber terminal equipment can't in time be given alarm information reporting Automatic Configuration Server has realized in time reporting of warning information.
Description of drawings
In order to be illustrated more clearly in the embodiment of the invention or technical scheme of the prior art; To do one to the accompanying drawing of required use in embodiment or the description of the Prior Art below introduces simply; Obviously, the accompanying drawing in describing below is some embodiments of the present invention, for those of ordinary skills; Under the prerequisite of not paying creative work property, can also obtain other accompanying drawing according to these accompanying drawings.
Fig. 1 embodiment of the invention based on the relational structure sketch map of ACS 11 and client gateway 12 and customer network 13;
Fig. 2 is the flow chart of an embodiment of alert processing method of the present invention;
Fig. 3 is the flow chart of another embodiment of alert processing method of the present invention;
Fig. 4 is the structural representation of the embodiment of CPE of the present invention;
Fig. 5 is the structural representation of the embodiment of ACS of the present invention;
Fig. 6 is the structural representation of an embodiment of alarming processing of the present invention system.
Embodiment
For the purpose, technical scheme and the advantage that make the embodiment of the invention clearer; To combine the accompanying drawing in the embodiment of the invention below; Technical scheme in the embodiment of the invention is carried out clear, intactly description; Obviously, described embodiment is the present invention's part embodiment, rather than whole embodiment.Based on the embodiment among the present invention, those of ordinary skills are not making the every other embodiment that is obtained under the creative work prerequisite, all belong to the scope of the present invention's protection.
In various embodiments of the present invention, being specially client gateway with CPE is example, introduces technical scheme of the present invention in detail; Fig. 1 embodiment of the invention based on the relational structure sketch map of ACS 11 and client gateway 12 and customer network 13, as shown in Figure 1, wherein; Customer network 13 can be a plurality of with client gateway 12; And client gateway 12 belongs to one of cpe device, and this client gateway 12 is meant that towards domestic consumer or SME users, cloth is placed on the connection device at customer network 13 edges.This client gateway 12 is supported telemanagement, and promptly operator can long-range (Set Top Box be called for short: STB) 14, personal computer (Personal Compute to STB through ACS 11 at network side; Be called for short: PC) 15 manage with camera 16 subscriber equipmenies such as grade.In addition, in this relation structure diagram, can also comprise operation system 17 and OSS (Operation Support System; Be called for short: OSS)/business support system (BaseStation Subsystem; Be called for short: BSS) 18, wherein, this operation system 17 can comprise: next generation network (Next Generation Network; Be called for short: NGN), IPTV (IPTV) and internet (Internet) etc.
These ACS 11 major functions comprise:
1, configuration and dynamic Service supply: ACS 11 can issue configuration or a certain group of CPE issued configuration some specific CPE automatically.CPE asks the configuration information among the ACS 11 automatically after start, ACS 11 also can initiatively be configured in the moment that needs arbitrarily and issue.
2, software firmware management: ACS 11 can discern the version number of CPE, determines the software version whether remote upgrade upgrades CPE.And can be to CPE configuration carrying out remote backup, digital signature supporting is to guarantee the fail safe of upgrading.
3, state performance statistics monitoring: ACS 11 can monitor the state of CPE and the statistics of performance, and the information of CPE and state parameter etc. are carried out long-range reading.When change takes place the state of CPE, also can initiatively initiate state reporting, notice ACS 11.
4, failure diagnosis: after CPE breaks down, ACS 11 can through connect (ping) or other means inspections CPE and core network device between connectedness and bandwidth etc., testing result returns to ACS 11.Therefore, operator is through remote operation, just can simply locate and is correspondingly processed the fault of the subscriber equipment of subscriber complaint.
In addition, the extensive use of CPE telemanagement be the TR069 agreement, part also uses other gateway protocols (like Simple Network Management Protocol (Simple Network Management Protocol; Be called for short: SNMP)).The TR069 agreement is DSL (Digital Subscriber Line; Be called for short: DSL) forum's agreement of drafting specially of demand for this reason is at transmission control protocol (Transmission ControlProtocol; Be called for short: TCP)/agreement (the Internet Protocol that interconnects between the network; Be called for short: the IP) management agreement on the layer, full name is " a CPE wide area network management agreement ".Since the basic ideas of TR069 agreement be utilized in Web service of new generation widely used based on Simple Object Access Protocol (Simple Object Access Protocol; Be called for short: (the RemoteProcedure Call Protocol of remote procedure call protocol SOAP); Be called for short: RPC) method, what its session protocol used is the HTTP1.1 agreement, so the TR069 agreement can use the transport layer security technology of in Web, using easily, for example: SSL (Secure Sockets Layer; Be called for short: SSL)/secure transport layers (TransportLayer Security; Be called for short: TLS).The TR069 protocol stack following which floor made full use of present internet (Interet) and gone up widely used communication protocol, for example: TCP, HTTP, SOAP etc.
In sum, through above-mentioned agreement, can set up the basic passage of communication between ACS and the cpe device easily.In addition, the TR069 agreement is on SOAP, to have defined to be used to dispose, inquire about and the specific RPC method of operation such as diagnosis, and the two ends of communication (ACS and CPE) can call the execution of accomplishing certain specific function and the result who obtains returning through RPC.
Need to prove that in each embodiment of the present invention, this CPE can also be home gateway or enterprise gateway etc.
Fig. 2 is the flow chart of an embodiment of alert processing method of the present invention, and as shown in Figure 2, the method for present embodiment comprises:
In the present embodiment, alarm function is the correlation function of above-mentioned failure diagnosis, and alarm function comprises subscriber equipment be in operation providing with business of occurring, operational administrative, various anomalous events that operation maintenance is relevant.The purpose of management is to make the Operation and Maintenance personnel can in time understand the abnormal operating condition that subscriber equipment occurs, and helps this Operation and Maintenance personnel to confirm failure cause and abort situation, so that in time solve this fault, thus the normal operation of assurance subscriber equipment.
In the present embodiment, this warning information comprises alarm classification, alarm name, alarm numbering, alarm level, additional information and trigger condition etc.When alarm takes place in subscriber equipment; CPE can initiatively will carry the inform information reporting of warning information and give ACS, and concrete, this flow process that carries the inform information reporting ACS of warning information can be called the RPC method; More concrete, can be shown in table one:
Table one
| CPE | ACS |
| SetParameterValues?Response | SetParameterValues |
| Inform | Inform?Response |
The TR069 agreement stipulated a kind of CPE at any time (dynamically) report the mechanism of its oneself state of (notice) ACS, for example: CPE reports hardware status information through the inform method of regularly calling ACS, and wherein, the parameter that can call in the inform message is shown in table two:
Table two
The fixed network up link that is connected with ACS as CPE connects normal; And CPE faults itself or CPE and under link between the subscriber equipment of same customer network when breaking down; CPE can send the inform message that carries warning information of generation and give ACS; And receive the alarm information that ACS returns, the parameter that can call in this alarm response message is shown in table three:
Table three
The fixed network up link that is connected with ACS as CPE connects fault; And CPE faults itself or CPE and under link between the subscriber equipment of same customer network when breaking down; CPE can be a short message with the inform message conversion that carries warning information that generates, its concrete implementation can for, inform message is resolved; Obtain warning information, and this warning information is carried in the short message.Concrete, inform message has specific label (Tag) value.This short message comprises short message head, short message length, secure data and user data, and wherein user data can adopt type lengths values (TypeLength Value; Be called for short: TLV) form, in addition, and each item command parameter in the corresponding inform message of command parameter, concrete, shown in table four:
Table four
In the present embodiment, CPE can send to ACS with the short message that carries warning information.For instance, CPE can adopt radio modem (modem) to send to ACS through the short message that the mobile network will carry warning information.After ACS receives this short message through short messaging gateway; This short message is changed, converted to the inform message that ACS can discern, and resolve and obtain the warning information in this infom message; According to this warning information; Generation carries the informresponse message of alarm response message, and wherein, this inform response message also can have specific Tag value.Be the short message that carries the alarm response message with this inform response message conversion that carries the alarm response message again, and send to CPE through the mobile network.
In the present embodiment, CPE is an inform response message with this short message conversion, so that CPE can discern this alarm response message after receiving the short message that carries the alarm response message.
In the present embodiment; The notification message that carries warning information through generating converts short message into; And the logical message that will carry warning information sends to ACS, according to the short message that carries warning information, returns the short message that carries the alarm response message for this ACS; The short message conversion that this that will receive again carries the alarm response message is a push-notification-answer message; Solved in the prior art between the CPE and ACS be connected link fails the time, CPE can't in time give alarm information reporting the defective of ACS, realize in time reporting of warning information.
Further, in another embodiment of the present invention, on the basis of the foregoing description, this method can also comprise:
Transmission carries the notification message of warning information and gives ACS.
Whether judgement receives the push-notification-answer message that ACS returns in preset time.
Then step 101 can for:
If in preset time, do not receive the push-notification-answer message that ACS returns, the notification message that carries warning information that then will generate converts short message into.
In the present embodiment; When CPE does not receive the push-notification-answer message that ACS returns in preset time; Then judge the fixed network up link connection fault that this CPE is connected with ACS, the inform message conversion that carries warning information that then will generate is the short message that carries warning information.
Fig. 3 is the flow chart of another embodiment of alert processing method of the present invention, and as shown in Figure 3, the executive agent of present embodiment is ACS, and this method comprises:
In the present embodiment, CPE can carry out the technical scheme of embodiment as shown in Figure 2, when ACS receives the short message that carries warning information that this CPE sends, is inform message with this short message conversion, so that ACS can discern.
In the present embodiment; Because the fixed network up link that CPE is connected with ACS connects fault, therefore, ACS is according to the warning information that obtains; Generation carries the inform response message of alarm response message, and is that short message sends to CPE with this inform response message conversion.Thereby make CPE can receive the alarm response message that ACS returns timely.
In the present embodiment, through receiving the short message that carries warning information that CPE sends, be inform message with this short message conversion; This inform message is resolved; Obtain warning information, and, generate the inform response message that carries the alarm response message according to this warning information; Be short message with this informresponse message conversion again; Send this short message that carries the alarm response message and give CPE, solved in the prior art between the CPE and ACS be connected link fails the time, CPE can't be in time with the defective of alarm information reporting to ACS; Realized in time reporting of warning information, and CPE can also receive in time that ACS turns back to the alarm response message.
Fig. 4 is the structural representation of the embodiment of CPE of the present invention, and as shown in Figure 4, the CPE of present embodiment comprises: first message conversion module 21 and transceiver module 22.Wherein, to be used for the inform message conversion that carries warning information that generates be short message to first message conversion module 21; Transceiver module 22 is used for the short message that carries warning information is sent to ACS, according to the short message that carries warning information, returns the short message that carries the alarm response message for said ACS; And reception carries the short message of alarm response message; It is inform response message that this first message conversion module 21 also is used for the short message conversion that carries the alarm response message.
The CPE of present embodiment can be used to carry out the technical scheme of method embodiment shown in Figure 2, and it realizes that principle is similar, repeats no more here.
In the present embodiment; The notification message that carries warning information through generating converts short message into; And the logical message that will carry warning information sends to ACS, according to the short message that carries warning information, returns the short message that carries the alarm response message for this ACS; The short message conversion that this that will receive again carries the alarm response message is a push-notification-answer message; Solved in the prior art between the CPE and ACS be connected link fails the time, CPE can't in time give alarm information reporting the defective of ACS, realize in time reporting of warning information.
Further, in another embodiment of the present invention, this CPE can also comprise: sending module and judge module, and wherein, sending module is used to send the inform message that carries warning information and gives ACS; Judge module is used to judge whether receive the inform response that ACS returns in the given time.
Then first message conversion module 21 specifically is used for if judge module is judged and in preset time, do not received the inform response message that ACS turns back to, and the inform message conversion that carries warning information that then will generate is a short message.
Further, in yet another embodiment of the present invention, this transceiver module 22 can be specially wireless modem.
Fig. 5 is the structural representation of the embodiment of ACS of the present invention, and as shown in Figure 5, the ACS of present embodiment comprises: second message conversion module 31 and message processing module 32.Wherein, second message conversion module 31 is used to receive the short message that carries warning information that CPE sends; And the short message conversion that will carry warning information is an inform message; Message processing module 32 is used for the notification message that carries warning information is resolved, and obtains warning information, and according to warning information, generates the inform response message that carries the alarm response message; It is short message that this second message conversion module 31 also is used for the inform response message conversion that carries the alarm response message, and sends the short message that carries the alarm response message and give CPE.The ACS of present embodiment can be used to carry out the technical scheme of method embodiment shown in Figure 3, and it realizes that principle is similar, repeats no more here.
In the present embodiment, through receiving the short message that carries warning information that CPE sends, be inform message with this short message conversion; This inform message is resolved; Obtain warning information, and, generate the inform response message that carries the alarm response message according to this warning information; Be short message with this informresponse message conversion again; Send this short message that carries the alarm response message and give CPE, solved in the prior art between the CPE and ACS be connected link fails the time, CPE can't be in time with the defective of alarm information reporting to ACS; Realized in time reporting of warning information, and CPE can also receive in time that ACS turns back to the alarm response message.
Fig. 6 is the structural representation of an embodiment of alarming processing of the present invention system, and as shown in Figure 6, the alarming processing system of present embodiment comprises: CPE 41 and ACS 42.Concrete, this CPE 41 communicates by letter with ACS 42 with short messaging gateway through the mobile network.
Wherein, CPE can be used to carry out the technical scheme of method embodiment shown in Figure 2, and ACS can be used to carry out the technical scheme of method embodiment shown in Figure 3, and it realizes that principle is similar, repeats no more at this.
In the present embodiment; The notification message that carries warning information through generating converts short message into; And the logical message that will carry warning information sends to ACS, according to the short message that carries warning information, returns the short message that carries the alarm response message for this ACS; The short message conversion that this that will receive again carries the alarm response message is a push-notification-answer message; Solved in the prior art between the CPE and ACS be connected link fails the time, CPE can't in time give alarm information reporting the defective of ACS, realize in time reporting of warning information.
One of ordinary skill in the art will appreciate that: all or part of step that realizes said method embodiment can be accomplished through the relevant hardware of program command; Aforesaid program can be stored in the computer read/write memory medium; This program the step that comprises said method embodiment when carrying out; And aforesaid storage medium comprises: various media that can be program code stored such as ROM, RAM, magnetic disc or CD.
What should explain at last is: above embodiment is only in order to explaining technical scheme of the present invention, but not to its restriction; Although with reference to previous embodiment the present invention has been carried out detailed explanation, those of ordinary skill in the art is to be understood that: it still can be made amendment to the technical scheme that aforementioned each embodiment put down in writing, and perhaps part technical characterictic wherein is equal to replacement; And these are revised or replacement, do not make the spirit and the scope of the essence disengaging various embodiments of the present invention technical scheme of relevant art scheme.
Claims (8)
1. an alert processing method is characterized in that, comprising:
Convert the notification message that carries warning information that generates into short message;
The short message that carries said warning information is sent to Automatic Configuration Server, according to the short message that carries said warning information, return the short message that carries the alarm response message for said Automatic Configuration Server; And receive said carry the alarm response message short message;
With the short message conversion that carries said alarm response message is push-notification-answer message.
2. alert processing method according to claim 1 is characterized in that,
Send the said notification message that carries warning information and give said Automatic Configuration Server;
Judge whether receive the push-notification-answer message that said Automatic Configuration Server returns in the given time;
The then said notification message that carries warning information that will generate converts short message into and comprises: if in said preset time, do not receive the push-notification-answer message that said Automatic Configuration Server returns, the notification message that carries warning information that then will generate converts short message into.
3. an alert processing method is characterized in that, comprising:
Receive the short message that carries warning information that subscriber terminal equipment sends; And be notification message with the said short message conversion that carries warning information;
The said notification message that carries said warning information is resolved, obtain warning information, and, generate the push-notification-answer message that carries the alarm response message according to said warning information;
With the said push-notification-answer message conversion that carries the alarm response message is short message, and sends the short message that carries said alarm response message and give said subscriber terminal equipment.
4. a subscriber terminal equipment is characterized in that, comprising:
First message conversion module is used for converting the notification message that carries warning information that generates into short message;
Transceiver module is used for the short message that carries said warning information is sent to Automatic Configuration Server, according to the short message that carries said warning information, returns the short message that carries the alarm response message for said Automatic Configuration Server; And receive said carry the alarm response message short message;
Said first message conversion module, also being used for the short message conversion that carries said alarm response message is push-notification-answer message.
5. subscriber terminal equipment according to claim 4 is characterized in that, also comprises:
Sending module is used to send the said notification message that carries warning information and gives said Automatic Configuration Server;
Judge module is used to judge whether receive the push-notification-answer message that said Automatic Configuration Server returns in the given time;
Then said first message conversion module specifically is used for if said judge module is judged and in said preset time, do not received the push-notification-answer message that said Automatic Configuration Server returns, and the notification message that carries warning information that then will generate converts short message into.
6. subscriber terminal equipment according to claim 4 is characterized in that, said transceiver module is a radio modem.
7. an Automatic Configuration Server is characterized in that, comprising:
Second message conversion module is used to receive the short message that carries warning information that subscriber terminal equipment sends; And be notification message with the said short message conversion that carries warning information;
Message processing module is used for the said notification message that carries said warning information is resolved, and obtains warning information, and according to said warning information, generates the push-notification-answer message that carries the alarm response message;
It is short message that said second message conversion module also is used for the said push-notification-answer message conversion that carries the alarm response message, and sends the short message that carries said alarm response message and give said subscriber terminal equipment.
8. an alarming processing system comprises like arbitrary described subscriber terminal equipment of claim 4 to 6 and Automatic Configuration Server as claimed in claim 7.
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| CN106936632A (en) * | 2017-02-28 | 2017-07-07 | 烽火通信科技股份有限公司 | The link intelligent diagnosing method and system of gateway |
| CN112564976A (en) * | 2020-12-11 | 2021-03-26 | 江苏亿通高科技股份有限公司 | Performance parameter monitoring method based on TR069 protocol |
| CN114301801A (en) * | 2021-12-15 | 2022-04-08 | 中电信数智科技有限公司 | Network anomaly monitoring data uploading method based on TR069 protocol |
| CN116886541A (en) * | 2023-08-04 | 2023-10-13 | 中国联合网络通信有限公司深圳市分公司 | Service broadband 5GCPE protection and bandwidth real-time allocation method and system |
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| CN116886541A (en) * | 2023-08-04 | 2023-10-13 | 中国联合网络通信有限公司深圳市分公司 | Service broadband 5GCPE protection and bandwidth real-time allocation method and system |
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| CN102547603B (en) | 2015-04-15 |
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