CN102195824B - Method, device and system for out-of-service alarm of data service system - Google Patents
Method, device and system for out-of-service alarm of data service system Download PDFInfo
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- CN102195824B CN102195824B CN201010119298.XA CN201010119298A CN102195824B CN 102195824 B CN102195824 B CN 102195824B CN 201010119298 A CN201010119298 A CN 201010119298A CN 102195824 B CN102195824 B CN 102195824B
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Abstract
The invention discloses a method, a device and a system for out-of-service alarm of a data service system. The method comprises the following steps: detecting heartbeat information of a gateway collecting machine of the data service system; detecting reachability of an operation maintenance terminal of the data service system; and determining whether to send out-of-service alarm information of the data service system or not according to the heartbeat information of the gateway collecting machine and the reachability of the operation maintenance terminal. By adopting the method, the device and the system for the out-of-service alarm of the data service system, the monitoring of out-of-service faults of the system can be realized by monitoring key network elements of the data network system, thereby improving the real-time property and the comprehensive property of the out-of-service alarm of the data service system and being conductive to improving maintenance efficiency.
Description
Technical field
The present invention relates to communications industry data service technical field, particularly relate to a kind of method of system for out-of-service alarm of data service, Apparatus and system.
Background technology
Along with development and the 3G (3 of mobile communication technology
rdgeneration) construction of network, mobile phone terminal function also constantly strengthens, the new business that mobile phone is used by 3G network and new opplication development swift and violent, comprise surfing Internet with cell phone, Multimedia Message (multimedia message), mobile phone games, mobile phone reading, wireless music, cell phone map, mobile TV etc., wherein the overwhelming majority belongs to data new business.
Along with the continuous popularization of data new business, the key network element as bearing data service of data service system, play the function and position become more and more important, number of devices and the scale of whole network data network also increase sharply, and bring the huge challenge of network operation and maintenance workload simultaneously.Mainly rely on three kinds of means to the monitoring of service operation quality: service dial testing, operational indicator is monitored, network management alarm.
One, operational indicator monitoring
Operational indicator monitoring is the important means realized data service system ruuning situation and quality monitoring, and whether extremely judged the ruuning situation of business by the key index of this operation system, above-mentioned key index comprises traffic carrying capacity index, call completing rate index.Because the ticket amount of each data service system is all very huge, can not ensure that real-time ticket process and form present, cannot ensure to monitor the real-time of pinpointing the problems with fault by operational indicator.
Two, service dial testing
Service dial testing carries out service dial testing by call-testing system analog subscriber in different testing place, can understand the quality of service situation in different province very easily.In case of a failure simultaneously, check that call-testing system statistics can understand fault incidence, the time of localizing faults network element can be reduced to a certain extent, ensure the fast quick-recovery of fault.But the cost that service dial testing realizes is higher, operates comparatively loaded down with trivial details.
Three, network management alarm
Network management alarm is the Main Means realizing routine work monitoring, and current network management alarm comprises equipment self alarm and network management system detection alarm two class.For switching network and the signaling network of voice-over business, monitor mainly through equipment self alarm.The alarm kind processed immediately is the most seriously needed to comprise: switch moves back and takes alarm, base station service quit alarm, signalling point inaccessible alarm etc.These alarms all realize standardized presenting at telephone traffic network, can quick position faulty equipment by these high severity alarms, and process according to standard failure handling process.
Data services network major part all belongs to emerging service system, very unsound in network management function, is all many times first have service application to carry out, rear access data network management system management.Therefore, self alarm of data network equipment does not realize standardization, lacks the warning information that operation system moves back clothes.
Realizing in process of the present invention, inventor finds that in prior art system for out-of-service alarm of data service mode, there are the following problems: lack the warning information that real-time service system moves back clothes, thus cause difficulty to administering and maintaining of data service system.
Summary of the invention
The object of the invention is to solve system for out-of-service alarm of data service mode and lack the problem that real-time service system moves back the warning information of clothes, a kind of method of system for out-of-service alarm of data service, Apparatus and system are proposed, to improve the real-time of operation system alarm, improve maintenance efficiency.
For achieving the above object, according to an aspect of the present invention, provide a kind of method of system for out-of-service alarm of data service, comprising: the heartbeat message of detection data operation system webmaster harvester; The accessibility of detection data operation system operating maintenance terminal; According to the heartbeat message of gateway harvester and the accessibility of operating maintenance terminal, determine whether that transmission data service system moves back and take warning message.
In the technical program, the step of the heartbeat message of detection data operation system webmaster harvester specifically comprises: network management system and webmaster harvester consult heartbeat warning strategies; Webmaster harvester sends the heartbeat message meeting heartbeat warning strategies to network management system; If network management system time-out does not receive heartbeat message, judge that webmaster harvester breaks down or unreachable.
In the technical program, the step of the accessibility of detection data operation system operating maintenance terminal specifically comprises: network management system sends Ping according to the time interval of presetting and detects protocol massages to operating maintenance terminal; If time-out does not receive Ping detect the reply message of protocol massages, judge that operating maintenance terminal breaks down or unreachable.
In the technical program, according to the heartbeat message of gateway harvester and the accessibility of operating maintenance terminal, determine whether that sending data service system moves back the step taking warning message and specifically comprise: if webmaster harvester breaks down or unreachable, and simultaneously operating maintenance terminal breaks down or unreachable, then send data service system and move back and take warning message; Otherwise, do not send data service system and move back and take warning message
In the technical program, when operating maintenance terminal is positioned at data service system network, and when network management system is positioned at outside data service system network, the open network management system of data service system is to the public network address access rights of operating maintenance terminal.
For achieving the above object, according to another aspect of the present invention, provide a kind of network management system of system for out-of-service alarm of data service, comprising: detecting module, for the heartbeat message of detection data operation system webmaster harvester and the accessibility of data service system operating maintenance terminal; Alarm module, for according to the heartbeat message of gateway harvester and the accessibility of operating maintenance terminal, determines whether that transmission data service system moves back and takes warning message.
In the technical program, detecting module comprises the first detection submodule and the second detection submodule, wherein: the first detection submodule is for receiving the heartbeat message meeting default heartbeat warning strategies; Second detection submodule is used for sending Ping according to the time interval of presetting and detects protocol massages to operating maintenance terminal, and receives operating maintenance terminal detects protocol massages reply message to Ping, thus judges the accessibility of operating maintenance terminal.Alarm module, if the heartbeat message not receiving webmaster harvester for time-out, and time-out does not receive the reply message that Ping detects protocol massages simultaneously, then transmission data service system moves back and takes warning message.
For achieving the above object, according to another aspect of the present invention, provide a kind of system of system for out-of-service alarm of data service, comprise network collection machine, operating maintenance terminal, network management system, wherein: network collection machine, for sending heartbeat message to network management system according to default heartbeat warning strategies; Operating maintenance terminal, returns reply message for sending Ping detection protocol massages according to network management system according to the time interval of presetting; Network management system, for according to the heartbeat message of gateway harvester and the accessibility of operating maintenance terminal, determines whether that transmission data service system moves back and takes warning message.
The method of the system for out-of-service alarm of data service of various embodiments of the present invention, Apparatus and system, by the monitoring to data network system core network element, realize moving back to system the monitoring taking fault, thus improve system for out-of-service alarm of data service real-time, be conducive to improving maintenance efficiency.
Other features and advantages of the present invention will be set forth in the following description, and, partly become apparent from specification, or understand by implementing the present invention.Object of the present invention and other advantages realize by structure specifically noted in write specification, claims and accompanying drawing and obtain.
Below by drawings and Examples, technical scheme of the present invention is described in further detail.
Accompanying drawing explanation
Accompanying drawing is used to provide a further understanding of the present invention, and forms a part for specification, with embodiments of the invention jointly for explaining the present invention, is not construed as limiting the invention.In the accompanying drawings:
Fig. 1 is the networking structure figure of data service system;
Fig. 2 is the flow chart of the embodiment of the present invention one system for out-of-service alarm of data service method;
Fig. 3 is the flow chart of the embodiment of the present invention two system for out-of-service alarm of data service method;
Embodiment
Below in conjunction with accompanying drawing, embodiments of the invention are described, should be appreciated that embodiment described herein is only for instruction and explanation of the present invention, is not intended to limit the present invention.
embodiment one
In order to more detailed description the present embodiment, below will move back data service system networking structure and system and take reason analysis.
One, data service system networking structure
The alarm that the main alarm of data network management system is all produced by network management system self detection realizes the operation monitoring to operation system, the principle realized is that webmaster harvester equipment has all been settled in every sets of data operation system inside, all operation system internal host equipment all installs OAMAgent Agent, by OAMAgent Agent, the behavior pattern that this equipment runs is monitored, just produce alarm if noted abnormalities and send webmaster harvester to, webmaster harvester transmits alarm again to carry out unifying to present to data network management system.Due to the index mainly host performance index that OAMAgent Agent monitors, the alarm classification produced is limited, comprising: performance alarm (cpu busy percentage, memory usage, disk utilization), port and linkdown alarm, node ping inaccessible alarm, process down alarm etc.The cluster system be simultaneously all made up of tens of equipment due to every data service system provides service jointly, and the OAMAgent Agent on each main frame works independently, and the alarm producing an equipment can not represent the ruuning situation of total system.The alarm overwhelming majority that current data network management produces is the alarm of this single device host performance, cannot produce the warning information a set of data service system being moved back to clothes or service exception, have impact on the efficiency of regular maintenance and monitoring.
Fig. 1 is the networking structure figure of data service system, as shown in Figure 1, being exactly down data service system from CMNET backbone switches, is intrasystem active and standby fire compartment wall successively, active and standby the fourth layer machine, active and standby LAN switch, then be the cluster of Business Processing main frame, webmaster harvester, report server, database server, operating maintenance terminal.In Fig. 1, the OAMAgent Agent meeting timing probe host performance index of the main process equipment of data network internal system, note abnormalities and will send webmaster harvester to, be then finally reported to network management system to carry out alarm by CMNET and present, wherein broken line representation be network management alarm report route approach.
Two, system moves back the analysis of causes taking fault:
Because data service system networking has considered backup when single device fault and automatic switchover, intrasystem key equipment is also all active and standby configuration, and generally single device fault can not affect overall service operation.But under special circumstances, such as system bug, route loop, the fault that the abnormal causes such as route diagnosis cause, then can cause multiple devices break in service even whole system and CMNET disconnect, cause the significant trouble of system off-grid.In regular maintenance and monitoring, this fault is also the fault needing to pay close attention to and process immediately, but current network management system does not have similar system off-grid or system to move back the alarm of clothes, just causes in emergency situation, cannot very first time localizing faults network element, carry out business recovery.
In order to realize moving back to system the monitoring taking fault, take in alarm according to statistics moving back of causing of system off-grid, major part is all due to fire compartment wall or switch device port hardware fault, and due to hardware version BUG reason, stand-by equipment not adapter service in time causes a whole set of operation system to access, and produces system off-grid catastrophe failure.System in other situations of little generation is moved back and is taken alarm.In theory, the active and standby two-shipper simultaneous faults of database may be there is, or unavailable the moving back of business that crucial application software fault causes takes fault, but seldom to there is this system caused except system off-grid in existing network move back and take fault.Therefore, can move back by realizing indirectly realizing system to the alarm monitoring of system off-grid fault the alarm monitoring taking fault.
Fig. 2 is the flow chart of the embodiment of the present invention one system for out-of-service alarm of data service method.As shown in Figure 2, the present embodiment comprises:
Step S102: the heartbeat message of detection data operation system webmaster harvester;
Step S104: the accessibility of detection data operation system operating maintenance terminal;
Step S106: according to the heartbeat message of gateway harvester and the accessibility of operating maintenance terminal, determines whether that transmission data service system moves back and takes warning message.
In the present embodiment, detect data service system and whether normally access, whether there is off-grid fault, can carry out detecting realizing from outside by network management system.Based on the security configuration requirement of data service system, what the equipment of every sets of data operation system inside generally all distributed is private network IP address, ensures internal unit and business and external isolation.But in order to the teleprocessing of regular job maintenance and emergency, 2 equipment are had at least to be have public network IP address, comprise webmaster harvester and operation operating maintenance terminal, this address is configured in the address conversion strategy of the public network IP on system fire compartment wall to private network IP, makes the equipment of specific private network IP can possess public network address from extranet access.Network management system needs and webmaster harvester transmits warning information, is to carry out protocol interaction by the public network address of access webmaster harvester.System manager can carry out accessing system by public network accessing operation maintenance terminal address, and by this terminal as springboard machine, logs in the private network IP of other equipment, can realize safeguarding the regular job of all devices.Therefore, in order to realize the method for the present embodiment, when operating maintenance terminal is positioned at data service system network, and when network management system is positioned at outside data service system network, data service system should open the public network address access rights of network management system to operating maintenance terminal.
The method that the present embodiment proposes, by monitoring to data network system core network element, realizes moving back to system the monitoring taking fault, thus improves alarm real-time and comprehensive, improves maintenance efficiency.
embodiment two
Due to when system off-grid fault occurs, cannot from extranet access system, cause service disconnection, the simultaneously heartbeat detection that will lose webmaster harvester of network management system, cannot from the webmaster harvester synchronous altering message in grid, remote operation maintaining terminal also cannot from outer net sign-on access in addition.The present embodiment is by the basis of embodiment one, and in conjunction with the concrete network element of data service system, the present invention is described in detail.Fig. 3 is the flow chart of the embodiment of the present invention two system for out-of-service alarm of data service method.As shown in Figure 3, the present embodiment comprises:
Step S202: network management system and webmaster harvester consult heartbeat warning strategies;
Step S204: webmaster harvester sends the heartbeat message meeting heartbeat warning strategies to network management system;
Step S206: whether network management system normally receives heartbeat message, if so, performs step S208, otherwise, perform step S210;
Step S208: webmaster harvester normal operation, flow process terminates;
Step S210: judge that webmaster harvester breaks down or unreachable;
Step S212: network management system sends Ping according to the time interval of presetting and detects protocol massages to operating maintenance terminal;
Step S214: whether network management system receives the reply message that Ping detects protocol massages on time, if so, performs step S216, otherwise, perform step S218;
Step S216: operating maintenance terminal normal operation, flow process terminates;
Step S218: judge that operating maintenance terminal breaks down or unreachable;
Step S220: if webmaster harvester breaks down or unreachable, and operating maintenance terminal breaks down or unreachable simultaneously, then send data service system and move back and take warning message.
In the present embodiment, step S202-step S210 is branch one, and for producing the alarm whether network management system can normally access webmaster harvester, this alarm can be realized by the heartbeat alarm between customization and webmaster harvester.Specifically, by network management system distributing policy to webmaster harvester, webmaster harvester is allowed to send detection protocol massages to network management system by Fixed Time Interval (arranging the default interval time is 5 minutes), network management system receives this protocol massages and namely replys under normal circumstances, represent that webmaster harvester normally works, and also normal to the network route of network management system.When harvester itself fail, network management system can not receive the probe messages of harvester, namely shows that harvester end goes wrong, so produce a warning information: XX system network management harvester heartbeat alarm.
In the present embodiment, step S212-step S218 is branch two, is the operating maintenance terminal accessibility detection alarm of data service system inside.Specifically, network management system sends ping by Fixed Time Interval (arranging the default interval time is 5 minutes) and detects protocol massages to the operating maintenance terminal in operation system, and this operation system fire compartment wall needs to make the Ping message access rights that corresponding strategy decontrols this terminal public network address in network management system address to operation system.Like this, according to protocol requirement, Reply message being replied immediately to network management system after this terminal receives Ping probe messages, the accessibility of operation system internal host can be determined by receiving the situation of replying message.If time-out can not receive the reply message of this Ping message, then produce an alarm: the operating maintenance terminal inaccessible alarm of XX system.
In the present embodiment, the order of branch one and branch two can be exchanged, and does not affect the enforcement of the technical program.On the basis of above-mentioned branch one, two original alarm, we just can move back by customization generation system the target taking alarm and carry out being configured with of associated alarm: if network management system creates the operating maintenance terminal inaccessible alarm of the heartbeat alarm of XX system network management harvester and XX system simultaneously, then do not present above 2 alarms, and merge into the associated alarm of a severity level: XX system is moved back and taken alarm.
Traditional monitor mode, by service dial testing and operational indicator monitoring, can accurately localizing faults system, the means such as needs and network management alarm coordinate, and the alarm classification that existing network management alarm can detect all is confined to main frame aspect, the system that can not produce is moved back and is taken alarm and carry out fault location and fault recovery easily, cannot meet regular maintenance monitoring needs.The present embodiment two system for out-of-service alarm of data service method, can under existing webmaster means, conveniently realize presenting and monitoring for system for out-of-service alarm of data service, thus greatly improve the efficiency of fault location and investigation, shorten service recovery time, also provide better QoS and experience to terminal use simultaneously.
embodiment three
Present embodiments provide a kind of network management system of system for out-of-service alarm of data service, comprising: detecting module, for the heartbeat message of detection data operation system webmaster harvester and the accessibility of data service system operating maintenance terminal; Alarm module, for according to the heartbeat message of gateway harvester and the accessibility of operating maintenance terminal, determines whether that transmission data service system moves back and takes warning message.
In the present embodiment, detecting module comprises the first detection submodule and the second detection submodule.First detection submodule is for receiving the heartbeat message meeting default heartbeat warning strategies; Second detection submodule is used for sending Ping according to the time interval of presetting and detects protocol massages to operating maintenance terminal, and receives operating maintenance terminal detects protocol massages reply message to Ping, thus judges the accessibility of operating maintenance terminal.Alarm module, for not receiving the heartbeat message of webmaster harvester in time-out, and when time-out does not receive the reply message of Ping detection protocol massages simultaneously, transmission data service system moves back and takes warning message.
In the present embodiment, when operating maintenance terminal is positioned at data service system network, and when network management system is positioned at outside data service system network, the open network management system of data service system is to the public network address access rights of operating maintenance terminal.
The step of the network management system specific implementation that the present embodiment provides with reference to the related description of embodiment one, two, and can have whole beneficial effects of above-described embodiment, no longer repeats herein.
embodiment four
Present embodiments provide a kind of system of system for out-of-service alarm of data service, comprise network collection machine, operating maintenance terminal, network management system, wherein: network collection machine, for sending heartbeat message to network management system according to default heartbeat warning strategies; Operating maintenance terminal, returns reply message for sending Ping detection protocol massages according to network management system according to the time interval of presetting; Network management system, for according to the heartbeat message of gateway harvester and the accessibility of operating maintenance terminal, determines whether that transmission data service system moves back and takes warning message.
The network management system of the present embodiment can be the network management system of embodiment three, and the step of the present embodiment specific implementation with reference to the related description of embodiment one, two, and can have whole beneficial effects of above-described embodiment, no longer repeats herein.
One of ordinary skill in the art will appreciate that: all or part of step realizing said method embodiment can have been come by the hardware that program command is relevant, aforesaid program can be stored in read/write memory medium, this program, when performing, performs the step comprising said method embodiment; And aforesaid storage medium comprises: ROM, RAM, magnetic disc, CD, network node, scheduler etc. various can be program code stored medium.
Last it is noted that the foregoing is only the preferred embodiments of the present invention, be not limited to the present invention, although with reference to previous embodiment to invention has been detailed description, for a person skilled in the art, it still can be modified to the technical scheme described in foregoing embodiments, or carries out equivalent replacement to wherein portion of techniques feature.Within the spirit and principles in the present invention all, any amendment done, equivalent replacement, improvement etc., all should be included within protection scope of the present invention.
Claims (6)
1. a method for system for out-of-service alarm of data service, is characterized in that, comprising:
The heartbeat message of detection data operation system webmaster harvester;
The accessibility of detection data operation system operating maintenance terminal;
According to the heartbeat message of described webmaster harvester and the accessibility of described operating maintenance terminal, determine whether that transmission data service system moves back and take warning message;
The step of the heartbeat message of described detection data operation system webmaster harvester specifically comprises:
Network management system and webmaster harvester consult heartbeat warning strategies;
Webmaster harvester sends the heartbeat message meeting described heartbeat warning strategies to network management system;
If network management system time-out does not receive described heartbeat message, judge that webmaster harvester breaks down or unreachable;
The step of the accessibility of described detection data operation system operating maintenance terminal specifically comprises:
Network management system sends Ping according to the time interval of presetting and detects protocol massages to described operating maintenance terminal;
If time-out does not receive described Ping detect the reply message of protocol massages, judge that described operating maintenance terminal breaks down or unreachable;
Described according to the heartbeat message of webmaster harvester and the accessibility of operating maintenance terminal, determine whether that transmission data service system moves back the step taking warning message and specifically comprises:
If webmaster harvester breaks down or unreachable, and operating maintenance terminal breaks down or unreachable simultaneously, then send data service system and move back and take warning message; Otherwise, do not send data service system and move back and take warning message.
2. method according to claim 1, is characterized in that:
When described operating maintenance terminal is positioned at data service system network, and when described network management system is positioned at outside data service system network, the open described network management system of described data service system is to the public network address access rights of described operating maintenance terminal.
3. a network management system for system for out-of-service alarm of data service, is characterized in that, comprising:
Detecting module, for the heartbeat message of detection data operation system webmaster harvester and the accessibility of data service system operating maintenance terminal;
Alarm module, for according to the heartbeat message of described webmaster harvester and the accessibility of described operating maintenance terminal, determines whether that transmission data service system moves back and takes warning message;
Described detecting module comprises the first detection submodule and the second detection submodule, wherein:
Described first detection submodule is for receiving the heartbeat message meeting default heartbeat warning strategies;
Described second detection submodule is used for sending Ping according to the time interval of presetting and detects protocol massages to described operating maintenance terminal, and receive operating maintenance terminal detects protocol massages reply message to described Ping, thus judge the accessibility of operating maintenance terminal;
Described alarm module, for not receiving the heartbeat message of described webmaster harvester in time-out, and when time-out does not receive the reply message of described Ping detection protocol massages simultaneously, transmission data service system moves back and takes warning message.
4. network management system according to claim 3, is characterized in that:
When described operating maintenance terminal is positioned at data service system network, and when described network management system is positioned at outside data service system network, the open described network management system of described data service system is to the public network address access rights of described operating maintenance terminal.
5. a system for system for out-of-service alarm of data service, is characterized in that, comprises network collection machine, operating maintenance terminal, network management system, wherein:
Network collection machine, for sending heartbeat message to described network management system according to default heartbeat warning strategies;
Operating maintenance terminal, returns reply message for sending Ping detection protocol massages according to network management system according to the time interval of presetting;
Network management system, for according to the heartbeat message of described webmaster harvester and the accessibility of described operating maintenance terminal, determines whether that transmission data service system moves back and takes warning message;
Described network management system comprises:
Detecting module, for the heartbeat message of detection data operation system webmaster harvester and the accessibility of data service system operating maintenance terminal;
Alarm module, for according to the heartbeat message of described webmaster harvester and the accessibility of described operating maintenance terminal, determines whether that transmission data service system moves back and takes warning message;
Described detecting module comprises the first detection submodule and the second detection submodule, wherein:
Described first detection submodule is for receiving the heartbeat message meeting default heartbeat warning strategies;
Described second detection submodule is used for sending Ping according to the time interval of presetting and detects protocol massages to described operating maintenance terminal, and receive operating maintenance terminal detects protocol massages reply message to described Ping, thus judge the accessibility of operating maintenance terminal;
Described alarm module, for not receiving the heartbeat message of described webmaster harvester in time-out, and when time-out does not receive the reply message of described Ping detection protocol massages simultaneously, transmission data service system moves back and takes warning message.
6. system according to claim 5, is characterized in that:
When described operating maintenance terminal is positioned at data service system network, and when described network management system is positioned at outside data service system network, the open described network management system of described data service system is to the public network address access rights of described operating maintenance terminal.
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| CN103699666A (en) * | 2013-12-27 | 2014-04-02 | 乐视网信息技术（北京）股份有限公司 | Transmission method and transmission device for splitting data |
| CN105791027B (en) * | 2016-04-25 | 2019-03-15 | 北京威努特技术有限公司 | A kind of detection method of industrial network abnormal interrupt |
| CN110582129B (en) * | 2018-06-07 | 2021-11-09 | 视联动力信息技术股份有限公司 | Resource release method and device |
| CN113253655B (en) * | 2021-06-01 | 2022-05-17 | 中富通集团股份有限公司 | Monitoring data transmission warning method for operating environment of machine room power equipment |
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| CN1584850A (en) * | 2003-08-20 | 2005-02-23 | 联想(北京)有限公司 | Method for passive long-range deterministic system state |
| CN101114994A (en) * | 2006-07-28 | 2008-01-30 | 中兴通讯股份有限公司 | Method for detecting connectivity of multi-protocol label switching virtual private network |
| CN101631048A (en) * | 2008-07-14 | 2010-01-20 | 中国移动通信集团河南有限公司 | Method, device and system for monitoring managed object |
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