CN102075987B - Method, system and network management monitoring server for obtaining abnormal information of message link - Google Patents
Method, system and network management monitoring server for obtaining abnormal information of message link Download PDFInfo
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- CN102075987B CN102075987B CN 200910238751 CN200910238751A CN102075987B CN 102075987 B CN102075987 B CN 102075987B CN 200910238751 CN200910238751 CN 200910238751 CN 200910238751 A CN200910238751 A CN 200910238751A CN 102075987 B CN102075987 B CN 102075987B
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Abstract
The present invention discloses a method for obtaining abnormal information of message link, wherein the method comprises steps of: adding a first user terminal equipment controller connected to a network management monitoring server, and a piece of first user terminal equipment connected to the first user terminal equipment controller in advance; transmitting testing short messages to the first user terminal equipment regularly via an external short message gateway, a short message server and a base station; judging whether feedback information of the testing short massage is received in a predetermined time; if the feedback information is not received, transmitting a first warning message to the first user terminal equipment by the first user terminal equipment controller, and taking along an external second user terminal equipment identification. The present invention further discloses a system for transmitting the abnormal information of message link and a network management monitoring server. By the application of the present invention, the abnormal information of message link can be obtained in time; the smooth performance of the message link is ensured, so as to improve the maintenance efficiency of communication networks; and the warning information of various systems of a supporting network is not lost when the message link has a fault.
Description
Technical field
The present invention relates to the network management monitoring technology, particularly a kind of method, system and network management monitoring server that obtains the note link exception information.
Background technology
In communication network, the network management monitoring server is mainly monitored stability and the continuation of network equipment, for example, and for comprising business operation support system (BOSS, Business ﹠amp; OperationSupport System), customer service system, through subsystem and business supporting network operation management system (BOMC; Business Operation Management Center) Mobile Service Support System; the Main Function of network management monitoring server is exactly to BOSS system, customer service system, monitors through the service application of subsystem and stability, the continuation of basic platform, in case note abnormalities or fault just notifies related maintenance personnel and director to carry out troubleshooting.The mode of notice can be by related maintenance personnel's Real-Time Monitoring network management monitoring server at the scene; after monitoring the relevant abnormalities or fault message that ejects on the network management monitoring server display; carry out relevant treatment; but this mode needs special attendant to take turns at keeping watch incessantly to observe relevant abnormalities or fault message; and in practical application; abnormal or the probability that fault occurs of communication network is generally less, has caused the waste of human resources.Thereby, in prior art, having the various advantages such as generality, ease for use, promptness due to note, the mode of a kind of notice that the network management monitoring server adopts usually is to notify related maintenance personnel and director to carry out troubleshooting by triggering short message alarm.
Fig. 1 sends for existing network management monitoring server the system configuration schematic diagram that alarm message is notified the related maintenance personnel.Referring to Fig. 1, this system comprises: network management monitoring server, Internet Short Message Gateway (ISMG, Internet Short Message Gateway, the abbreviation Short Message Service Gateway), short message server (SMS, Short Messaging Service), base station and subscriber terminal equipment, wherein
The network management monitoring server, communication network detected extremely or after fault, be alarm message with abnormal or fault message by China Mobile point-to-point (CMPP, China Mobile Peer to Peer) 2.0 protocol encapsulation, carry purpose subscriber terminal equipment sign, be sent to Short Message Service Gateway;
In practical application, also can abnormal or fault message be encapsulated as alarm message by other agreements, then be sent to Short Message Service Gateway.The pre-stored contact method that related maintenance personnel and director are arranged in the network management monitoring server, for example, Mobile Directory Number (purpose subscriber terminal equipment sign).
Short Message Service Gateway is the intermediary's entity between network management monitoring server and short message server, receives the alarm message that the network management monitoring server sends, and submits to short message server;
In practical application, Short Message Service Gateway receives the alarm message that the network management monitoring server sends, number section corresponding to purpose subscriber terminal equipment sign according to carrying is sent to short message server with short message point-to-point (SMPP, ShortMessage Peer to Peer) agreement.
Short message server receives the alarm message that Short Message Service Gateway sends, and according to number section corresponding to purpose subscriber terminal equipment sign, is sent to corresponding base station;
In practical application, short message server sends information by the NO.7 signaling network to the base station.
The base station receives the alarm message that short message server sends, and is sent to subscriber terminal equipment;
In practical application, the base station sends alarm message by mobile communication wireless network (NO.7 signaling network), for example, by global mobile communication (GSM, Global System for MobileCommunication) wireless network, GPRS (GPRS, General Packet RadioService) wireless network or code division multiple access (CDMA, Code-Division Multiple Access) wireless network etc. sends alarm message.
Subscriber terminal equipment, the receiving alarm note is obtained abnormal or fault message.
After related maintenance personnel and director obtain abnormal or fault message, just can in time process abnormal or fault, ensure the normal operation of communication network.
By as seen above-mentioned; the existing mode of notifying related maintenance personnel and director to carry out troubleshooting by network management monitoring server triggers short message alarm; can be under the condition that reduces human resources; when communication network during abnormal or fault; notify related maintenance personnel and director to solve fault by short message mode; effectively reduce communication network failure time and service outage duration, improve the good use perception of user.But simultaneously, this network management monitoring server is sent to subscriber terminal equipment with alarm message, need the note link through cascade between Short Message Service Gateway, short message server, base station and subscriber terminal equipment, if wherein arbitrary note link abnormal or fault, just can not in time alarm message be sent to the related maintenance personnel, thereby, ensure that the patency of note link just seems particularly important; And the network management monitoring server is after sending alarm message, and can not know subscriber terminal equipment the receiving alarm note, if the note link is abnormal, will incurs loss through delay the related maintenance personnel and solve fault, affects the normal operation of communication network.
in order to overcome the problem that related maintenance personnel that present cascade note link failure causes can not the receiving alarm note, a kind of method that ensures note link patency has been proposed at present, be specially: the network management monitoring server regularly (for example, every 30 minutes) send test short message to related maintenance personnel's subscriber terminal equipment, and when communication network is abnormal, alarm message is also sent, whether the subscriber terminal equipment by related maintenance personnel's hand inspection oneself receives test short message within the regular time that sets in advance, if can regularly receive test short message, show that the note link is normal, thereby also can in time receive alarm message, thereby communicate network operation, if regularly do not receive test short message, show that abnormal or fault have appearred in the note link, the related maintenance personnel rushes for the scene and checks whether the network management monitoring server has warning information, and the note link between inspection and reparation network management monitoring server and related maintenance personnel.
But above-mentionedly regularly send by the network management monitoring server method whether test short message, the regular detection of related maintenance personnel receive the guarantee note link patency of test short message, owing in real time the note link exception information not being transferred to the related maintenance personnel, just whether receive test short message by the regular detection of manual type determines the note Link State to the related maintenance personnel, can not in time obtain the note link exception information, determine that the abnormal efficient of note link is low; Further, if note link failure, and sent alarm message this moment, the related maintenance personnel is due to human negligence, do not check whether receive test short message in regularly, to cause the fault of communication network in time not process, affect user's business, and may cause user and the huge economic loss of Virtual network operator; And, regularly send test short message and determine the note Link State, if the regular time interval is short, with causing the waste of Internet resources, also can affect related maintenance personnel's normal life; And if the regular time interval is long, in the situation that the note link is abnormal or fault, will cause again may losing in this regular time a lot of warning information, make the related maintenance personnel can not in time process the fault of communication network, the maintenance efficiency of communication network is low.
Summary of the invention
In view of this, main purpose of the present invention is to propose a kind of method of obtaining the note link exception information, can in time obtain the note link exception information, ensures that the patency of note link is to improve the maintenance efficiency of communication network.
Another object of the present invention is to propose a kind of system that obtains the note link exception information, can in time obtain the note link exception information, ensure that the patency of note link is to improve the maintenance efficiency of communication network.
A further object of the present invention is to propose a kind of network management monitoring server, can in time obtain the note link exception information, ensures that the patency of note link is to improve the maintenance efficiency of communication network.
For achieving the above object, the invention provides a kind of method of obtaining the note link exception information, the method comprises:
Regularly send test short message by outside Short Message Service Gateway, short message server and base station to the first user terminal equipment;
Judge whether to receive the test short message feedback information within the predefined time, if do not receive, send the first abnormal alarm information of note link by first user terminal equipment controller to described first user terminal equipment, carry the second outside subscriber terminal equipment sign, the first alarm information that described first user terminal equipment will receive is sent to the second subscriber terminal equipment by the gsm wireless network, and the second subscriber terminal equipment obtains the first alarm information.
Described regular Short Message Service Gateway, short message server and base station by the outside sends test short message to the first user terminal equipment and comprises:
The network management monitoring server regularly sends test short message by outside Short Message Service Gateway, short message server and base station to the first user terminal equipment;
Described first user terminal equipment receives test short message, generates the test short message trigger message, is sent to first user terminal equipment controller;
Described first user terminal equipment controller receives the test short message trigger message, calls the AT order of obtaining test short message, is sent to described first user terminal equipment;
Described first user terminal equipment returns to the test short message feedback information according to the AT order of obtaining test short message that receives to described first user terminal equipment controller;
Described first user terminal equipment controller is sent to described network management monitoring server with the test short message feedback information.
, further comprise before the step of described first user terminal equipment transmission the first alarm information at the described first user terminal equipment controller that passes through:
The network management monitoring server sends the first alarm information to first user terminal equipment controller, carries the second subscriber terminal equipment sign of outside related maintenance personnel;
After described the second subscriber terminal equipment obtains the first alarm information, further comprise:
The second subscriber terminal equipment carries out the note link maintenance according to the note link exception information that obtains.
A kind of system that obtains the note link exception information, this system comprises: network management monitoring server, first user terminal equipment and first user terminal equipment controller, wherein,
Described network management monitoring server regularly sends test short message by outside Short Message Service Gateway, short message server and base station to described first user terminal equipment; If do not receive the test short message feedback information within the predefined time, send the first abnormal alarm information of note link to described first user terminal equipment controller, carry the second outside subscriber terminal equipment sign;
Described first user terminal equipment controller receives the test short message trigger message, obtains described test short message feedback information and receives described the first alarm information from described first user terminal equipment, is sent to described first user terminal equipment; Receive described test short message feedback information, be sent to described network management monitoring server;
Described first user terminal equipment after receiving described test short message, generates described test short message trigger message, is sent to described first user terminal equipment controller; Described the second subscriber terminal equipment sign according to described the first alarm information that receives carries is sent to described the second subscriber terminal equipment with described the first alarm information.
Described first user terminal equipment is further used for recording calling number, content, time and the storage space information of described test short message, and be carried in described test short message trigger message, receive the AT order of deletion test short message, the test short message of deletion storage;
Described first user terminal equipment controller is further used for according to the storage space information that receives, and the AT order of calling described deletion test short message is sent to described first user terminal equipment.
Whether described network management monitoring server is further used for detecting communication network abnormal,
If communication network is abnormal and do not receive described test short message feedback information within the predefined time, the communication network abnormal information is encapsulated as the second alarm information, carry the second subscriber terminal equipment sign, send to described the second subscriber terminal equipment by described first user terminal equipment controller and described first user terminal equipment.
Described first user terminal equipment controller is personal computer or personal digital assistant.
Described first user terminal equipment comprises the first note cat, and described the first alarm information is note link abnormality alarming note.
Described first user terminal equipment further comprises the Interaction Voice Response server, described the first alarm information is note link abnormality alarming note and auto-alarming voice, and described auto-alarming voice are sent to described the second subscriber terminal equipment by the Interaction Voice Response server.
Described first user terminal equipment further comprises the second note cat, if described network management monitoring server does not receive arbitrary test short message feedback information within the predefined time, send abnormal described the first alarm information of note link by described first user terminal equipment controller to described the first note cat or described the second note cat, carry the second subscriber terminal equipment sign of attendant.
A kind of network management monitoring server, this network management monitoring server comprises: test short message unit, test short message feedback information receiving element, the first alarm information unit, test short message subscriber terminal equipment sign memory cell and the first alarm information subscriber terminal equipment sign memory cell, wherein
Described test short message unit, be used for the test short message subscriber terminal equipment sign according to described test short message subscriber terminal equipment sign cell stores, regularly send test short message by outside Short Message Service Gateway, short message server and base station to the test short message subscriber terminal equipment;
Described test short message feedback information receiving element was used for not receiving the test short message feedback information within the predefined time, triggered described first alarm information unit generation the first alarm information;
Described the first alarm information unit, be used for the trigger message according to described test short message feedback information receiving element, generate described the first alarm information, carry the first alarm information subscriber terminal equipment sign of described the first alarm information subscriber terminal equipment sign cell stores, be sent to outside first user terminal equipment controller.
Described test short message subscriber terminal equipment sign comprises first user Terminal Equipment Identifier and the second subscriber terminal equipment sign.
Described the first alarm information subscriber terminal equipment sign comprises the second subscriber terminal equipment sign.
Further comprise: note Link State memory cell,
Note Link State memory cell is used for when described test short message feedback information receiving element does not receive described test short message feedback information within the predefined time, the note link-state identification being set to extremely; When described test short message feedback information receiving element receives described test short message feedback information within the predefined time, the note link-state identification is set to normally.
Further comprise: communication network abnormality detection unit, communication network exception processing unit, the second alarm message unit and the second alarm information unit, wherein,
Described communication network abnormality detection unit detects communication network when abnormal, and abnormal information is sent to described communication network exception processing unit;
Described communication network exception processing unit, be used for receiving described abnormal information, note Link State sign according to described note Link State cell stores, if described note Link State is masked as normally, described abnormal information is sent to described the second alarm message unit, carries from the notice of described test short message subscriber terminal equipment sign memory cell short message reading subscriber terminal equipment sign; If described note Link State is masked as extremely, described abnormal information is sent to described the second alarm information unit, carry the notice that reads the first alarm information subscriber terminal equipment sign from described the first alarm information subscriber terminal equipment sign memory cell;
Described the second alarm message unit, according to the short-message users Terminal Equipment Identifier that reads from described test short message subscriber terminal equipment sign memory cell, the described abnormal note that receives is encapsulated as the second warning information, and Short Message Service Gateway, short message server and base station by the outside send to the short-message users terminal equipment;
Described the second alarm information unit, according to the first alarm information subscriber terminal equipment sign that reads from described the first alarm information subscriber terminal equipment sign memory cell, the described abnormal note that receives is encapsulated as the second alarm information, is sent to first user terminal equipment controller.
As seen from the above technical solutions, a kind of method, system and network management monitoring server that obtains the note link exception information provided by the invention, network management monitoring server regularly send test short message by outside Short Message Service Gateway, short message server and base station to the first user terminal equipment; If do not receive the test short message feedback information within the predefined time, send the first abnormal alarm information of note link to first user terminal equipment controller, carry the second subscriber terminal equipment sign of attendant; First user terminal equipment controller receives the test short message trigger message, calls the AT order of obtaining test short message and receives the first alarm information, calls the AT order that sends the first alarm information, is sent to the first user terminal equipment; Receive the test short message feedback information, be sent to the network management monitoring server; The first user terminal equipment, after receiving test short message, generate the test short message trigger message, be sent to first user terminal equipment controller, according to the AT order of obtaining test short message that receives, return to the test short message feedback information to first user terminal equipment controller; The second subscriber terminal equipment that carries according to AT order and first alarm information of transmission the first alarm information that receives identifies, and is sent to the second subscriber terminal equipment.realized whether unobstructed carrying out periodically detects automatically to the note link, if in the note link, certain link goes wrong, the network management monitoring server can in time find and pass through to change alarm mode (automatic speech alarm), and/or, the transmission channel of switching alarm note notifies the related maintenance personnel in time obtain the note link exception information and process, ensured that the patency of note link is to improve the maintenance efficiency of communication network, improved the promptness of finding the note link failure, the alarm transmission channel that has guaranteed system is not interrupted, efficient and the quality of note link detecting have been improved, lose the warning information of each system of supporting network when having avoided the note link failure.
Description of drawings
Fig. 1 sends for existing network management monitoring server the system configuration schematic diagram that alarm message is notified the related maintenance personnel.
Fig. 2 is the system configuration schematic diagram that the embodiment of the present invention is obtained the note link exception information.
Fig. 3 is the structural representation of embodiment of the present invention network management monitoring server.
Fig. 4 is the method flow schematic diagram that the embodiment of the present invention is obtained the note link exception information.
Fig. 5 is the method idiographic flow schematic diagram that the embodiment of the present invention is obtained the note link exception information.
Embodiment
For making the purpose, technical solutions and advantages of the present invention clearer, the present invention is described in further detail below in conjunction with the accompanying drawings and the specific embodiments.
send by analyzing aforesaid network management monitoring server the system that alarm message is notified the related maintenance personnel, as can be known, the alarm message promptness that the network management monitoring server sends and the stability of note link are extremely important for the related maintenance personnel of business support system, if the related maintenance personnel can in time obtain the abnormal information of note link (being that the note link exception information can in time transfer to the related maintenance personnel), also just can in time find and repair the fault of note link, thereby can ensure that the alarm message that the network management monitoring server sends in time arrives the related maintenance personnel, make the related maintenance personnel in time repair the fault of communication network, avoid the consequence that caused by network failure.
The cascaded link of existing network management monitoring note link (being above-mentioned note link) for being formed by network management monitoring server to related maintenance personnel's subscriber terminal equipment, comprise the network management monitoring server-＞Short Message Service Gateway-＞short message server-＞base station-＞link between subscriber terminal equipment.The network management monitoring server is as the alarm message initiator; subscriber terminal equipment is as the alarm message recipient; if the note link is abnormal or fault; because the note link is cascaded link; the network management monitoring server can't detect recipient's (subscriber terminal equipment) and whether receive alarm message, safeguards thereby incur loss through delay.Thereby, in the present invention, change the network management monitoring server to the cascade note link (open loop note link) of related maintenance personnel's subscriber terminal equipment formation, make it to form closed loop note link, form the method for new transmission note link exception information.Like this; the network management monitoring server is after sending test short message; receive the test short message feedback information by closed loop note link; just can detect automatically, in real time the patency of whole note link; when the abnormal or fault of note link being detected; (for example, the phonic warning mode) notifies the related maintenance personnel in time by other means, avoids the alarm information loss that causes because of the note link failure.
In prior art, note cat (GSM MODEM) is a kind of industrial modulator-demodulator of the GSM of support standard wireless network communication, by inserting the user identification module (SIM of mobile communication carrier, Subscriber Identity Module) (for example get final product the access carrier cordless communication network after the card, the gsm wireless network), be used for gsm wireless Internet phone-calling, transmitting-receiving note and transfer of data.In practical application, the user can be connected with computer the note cat by serial ports, and after the note cat switched on power, its embedded software was just started working, and the user carries out radio communication by calling AT (Attention) command operating note cat.Thereby, in the embodiment of the present invention, preferentially adopt the note cat to consist of closed loop note link.
Fig. 2 is the system configuration schematic diagram that the embodiment of the present invention is obtained the note link exception information.Referring to Fig. 2, this system comprises: network management monitoring server, first user terminal equipment and first user terminal equipment controller, wherein,
The network management monitoring server regularly sends test short message by outside Short Message Service Gateway, short message server and base station to the first user terminal equipment; If do not receive the test short message feedback information within the predefined time, determine the note link extremely or fault, send the first abnormal alarm information of note link to first user terminal equipment controller, carry the second outside subscriber terminal equipment sign;
In the present embodiment, the network management monitoring server is with CMPP2.0 protocol encapsulation test short message; With SMPP protocol encapsulation the first alarm information, the first alarm information can be note link abnormality alarming note, and/or the auto-alarming voice.
The predefined time can be determined according to actual needs.
First user terminal equipment controller receives the test short message trigger message, obtains the test short message feedback information and receives the first alarm information from the first user terminal equipment, is sent to the first user terminal equipment; Receive the test short message feedback information, be sent to the network management monitoring server;
In the present embodiment, first user terminal equipment controller can be personal computer, can be also personal digital assistant, or other the controller with AT order.Preferably, by serial port programming, carry out serial communication with the first user terminal equipment, the note control command of calling in AT Command Set is carried out the transmitting-receiving of note and controls the first user terminal equipment and carry out the note deletion.Note control command in AT Command Set is prior art, does not repeat them here.
If first user terminal equipment controller does not receive the test short message feedback information, do not deal with.
The AT order of obtaining test short message (for example, AT+CMGR order) that first user terminal equipment controller sends is for the information such as time of calling number, test short message content and the test short message of obtaining test short message.
The first user terminal equipment after receiving test short message, generates the test short message trigger message, is sent to first user terminal equipment controller; The second subscriber terminal equipment sign according to the first alarm information that receives carries is sent to this second subscriber terminal equipment with the first alarm information.
In the present embodiment, after the first user terminal equipment receives test short message, record the information such as calling number, content, time and memory space of test short message, then generate the test short message trigger message, be sent to first user terminal equipment controller, if do not receive test short message, do not deal with.After receiving the AT order, return to the test short message feedback information of information such as comprising calling number, content and time to first user terminal equipment controller, like this, the information that the network management monitoring server can carry according to the test short message feedback information that returns, (for example determine the health status of note link, the time that test short message receives and the time difference of transmission are less, show that this note link is more healthy).
In practical application, first user terminal equipment controller can also be according to the storage space information of first user terminal equipment, call the AT order of deletion test short message, with when the first user terminal equipment memory space inadequate, and the note that deletion is stored.
In the present embodiment, network management monitoring server, first user terminal equipment controller and first user terminal equipment can interconnect by serial ports; Also can interconnect as modes such as USB by other.
Preferably, if the first alarm information is note link abnormality alarming note, the first user terminal equipment is the note cat, can directly send note to the second subscriber terminal equipment by gsm wireless network etc.; If the first alarm information is the auto-alarming voice, the first user terminal equipment is Interaction Voice Response server (IVR, Interactive Voice Response), directly send the auto-alarming voice to the second subscriber terminal equipment by gsm wireless network etc.
In the present embodiment, consider that note cat or SIM card also may break down, two note cats also can be set as master/slave device, configure respectively SIM card or, configuration two SIM cards in same note cat, and input the AT order by coding and control note cat transmitting-receiving note.Like this, the network management monitoring server can send test short message to Mobile Directory Number sign corresponding to two SIM cards simultaneously, as long as receive arbitrary test short message feedback information within the predefined time, just shows that the note Link State is normal; Also can first send test short message to Mobile Directory Number sign corresponding to a SIM card, when not receiving the test short message feedback information within the predefined time, then send test short message to Mobile Directory Number sign corresponding to another SIM card.The concrete process that sends does not repeat them here as mentioned above.
in practical application, in system shown in Figure 2, if the network management monitoring server determines that the note link is normal, and the abnormal or fault of communication network detected, abnormal or fault message are encapsulated as the second warning information, carry the first and second subscriber terminal equipment signs, Short Message Service Gateway by the outside, short message server and base station send to the first and second subscriber terminal equipments respectively, like this, feedback by the first user terminal equipment, can know the transmission state of the second warning information, if do not receive the second alarm message feedback information in the scheduled time, adopt following processing mode, with in time with the second alarm information noticing to the related maintenance personnel.
If the network management monitoring server determines that the note link is abnormal, and the abnormal or fault of communication network detected, will be abnormal or fault message be encapsulated as the second alarm information, carry the second subscriber terminal equipment sign, send to first user terminal equipment controller.
Pre-stored contact method (the second subscriber terminal equipment sign) and the first user Terminal Equipment Identifier that related maintenance personnel and director are arranged in the network management monitoring server, for example, Mobile Directory Number.The second alarm information can be communication network abnormality alarming note, and/or the auto-alarming voice.
Short Message Service Gateway receives the second alarm message that the network management monitoring server sends, and submits to short message server;
In practical application, Short Message Service Gateway receives the second alarm message that the network management monitoring server sends, and number section corresponding to purpose subscriber terminal equipment sign according to carrying is sent to short message server with the SMPP agreement.
Short message server receives the second alarm message that Short Message Service Gateway sends, and No. first and second sections corresponding to subscriber terminal equipment sign according to carrying are sent to corresponding base station;
In the present embodiment, if first user terminal equipment and the second subscriber terminal equipment belong to same base station, be sent to this base station; If first user terminal equipment and the second subscriber terminal equipment belong to different base stations, be sent to respectively different base stations.
The base station receives the second alarm message that short message server sends, and is sent to respectively first user terminal equipment and the second subscriber terminal equipment;
First user terminal equipment controller receives the second alarm information, is sent to the first user terminal equipment;
The first user terminal equipment receives the second alarm letter that disappears, and sends to the second subscriber terminal equipment;
In practical application, the first user terminal equipment also can send feedback information to the network management monitoring server after sending the second alarm information.
The second subscriber terminal equipment receives the second alarm information, obtaining communication Network Abnormal or fault message.
After related maintenance personnel and director obtain abnormal or fault message, just can in time process abnormal or fault, ensure the normal operation of communication network.
Certainly, in practical application, after increasing first user terminal equipment and first user terminal equipment controller, the network management monitoring server also can regularly not send the flow process of detecting information, detect communication network abnormal after, at first send the second alarm message by outside Short Message Service Gateway, short message server and base station to first user terminal equipment and the second subscriber terminal equipment; If do not receive the second alarm message feedback information within the predefined time; determine the abnormal or fault of note link; just send the second alarm information to first user terminal equipment controller; carry the second outside subscriber terminal equipment sign, send the second alarm information by the first user terminal equipment to the second subscriber terminal equipment.
Fig. 3 is the structural representation of embodiment of the present invention network management monitoring server.Referring to Fig. 3, this network management monitoring server comprises: test short message unit, test short message feedback information receiving element, the first alarm information unit, test short message subscriber terminal equipment sign memory cell and the first alarm information subscriber terminal equipment sign memory cell, wherein
The test short message unit, be used for the test short message subscriber terminal equipment sign according to test short message subscriber terminal equipment sign cell stores, regularly send test short message by outside Short Message Service Gateway, short message server and base station to the test short message subscriber terminal equipment;
Test short message feedback information receiving element is used for not receiving the test short message feedback information within the predefined time, trigger first alarm information unit generation the first alarm information;
The first alarm information unit, be used for the trigger message according to test short message feedback information receiving element, generate the first alarm information, carry the first alarm information subscriber terminal equipment sign of the first alarm information subscriber terminal equipment sign cell stores, be sent to outside first user terminal equipment controller.
Test short message subscriber terminal equipment sign comprises first user Terminal Equipment Identifier and the second subscriber terminal equipment sign.
The first alarm information subscriber terminal equipment sign comprises the second subscriber terminal equipment sign.
Further, the network management monitoring server can also comprise: communication network abnormality detection unit, communication network exception processing unit, note Link State memory cell, the second alarm message unit and the second alarm information unit, wherein,
Note Link State memory cell is used for when test short message feedback information receiving element does not receive the test short message feedback information within the predefined time, the note link-state identification being set to extremely; When test short message feedback information receiving element receives the test short message feedback information within the predefined time, the note link-state identification is set to normally;
In practical application, the note Link State of note Link State cell stores can be put 1 expression note Link State abnormal, sets to 0 expression note Link State normal, certainly, can be also other method for expressing.
Communication network abnormality detection unit detects communication network when abnormal, and abnormal information is sent to the communication network exception processing unit;
The communication network exception processing unit, be used for receiving abnormal information, note Link State sign according to note Link State cell stores, if the note Link State is masked as normally, abnormal information is sent to the second alarm message unit, carries from the notice of test short message subscriber terminal equipment sign memory cell short message reading subscriber terminal equipment sign; If the note Link State is masked as extremely, abnormal information is sent to the second alarm information unit, carry the notice that reads the first alarm information subscriber terminal equipment sign from the first alarm information subscriber terminal equipment sign memory cell;
The second alarm message unit, according to the short-message users Terminal Equipment Identifier that reads from test short message subscriber terminal equipment sign memory cell, the abnormal note that receives is encapsulated as the second warning information, and Short Message Service Gateway, short message server and base station by the outside send to the short-message users terminal equipment;
The second alarm information unit, the first alarm information subscriber terminal equipment sign according to reading from the first alarm information subscriber terminal equipment sign memory cell is encapsulated as the second alarm information with the abnormal note that receives, and is sent to first user terminal equipment controller.
As seen from the above-described embodiment, the system of the transmission note link exception information that the present invention proposes, by increase first user terminal equipment and the first user terminal equipment controller that forms closed loop note link at the network management monitoring server side, first user terminal equipment controller, after receiving the trigger message of first user terminal equipment according to the test short message transmission that receives, call the AT order of obtaining test short message and receive the first alarm information, being sent to the first user terminal equipment; Receive the first user terminal equipment test short message feedback information that order is returned according to AT; be sent to the network management monitoring server; make the network management monitoring server in time obtain the note Link State; and at the note link during abnormal or fault; send the first alarm information by first user terminal equipment controller and first user terminal equipment to the related maintenance personnel; so that the timely maintenance abnormality note of related maintenance personnel link, improved efficient and the quality of note link detecting.
In the present embodiment, utilize the second subscriber terminal equipment of first user terminal equipment simulation related maintenance personnel, and the first user terminal equipment is connected with the network management monitoring server by first user terminal equipment controller, thereby change existing unidirectional note link into closed loop note link; Further, network management monitoring server regularly (periodically) sends test short message and transmitting time and time of reception is compared, quasi real time quantize the health status of note link by receive time delay, and can find fast the abnormal of note link, in time the alarm notification related maintenance personnel; And, the multi-ensuring mechanism of note link is set, when the network management monitoring server detects the note link when abnormal, the transmission channel of switching alarm note, utilize the note cat of closed loop note link to send alarm message, perhaps, change the alarm mode, by alarm message being converted to the automatic speech alarm, thereby avoid the problem that extremely causes significant alarm information dropout and can not in time send to the related maintenance personnel because of the note link.
Below the method flow of the transmission note link exception information of the embodiment of the present invention is described.
Fig. 4 is the method flow schematic diagram that the embodiment of the present invention is obtained the note link exception information.Referring to Fig. 4, increase in advance the first user terminal equipment controller that is connected with the network management monitoring server and the first user terminal equipment that is connected with first user terminal equipment controller,
This flow process comprises:
Step 401 regularly sends test short message by outside Short Message Service Gateway, short message server and base station to the first user terminal equipment;
Fig. 5 is the method idiographic flow schematic diagram that the embodiment of the present invention is obtained the note link exception information.Referring to Fig. 5, increase in advance the first user terminal equipment controller that is connected with the network management monitoring server and the first user terminal equipment that is connected with first user terminal equipment controller,
This flow process comprises:
In this step, if the first user terminal equipment does not receive test short message, do not deal with.
In this step, the test short message feedback information comprises the information such as time of calling number, test short message content and the test short message of test short message.
In this step, transmitting time and the time of reception of test short message can be stored and record to the network management monitoring server after receiving the test short message feedback information, calculating the time delay of test short message transmitting-receiving, but contrast the note link same period will resist situation.
Step 507 sends the first alarm information to first user terminal equipment controller, carries the second subscriber terminal equipment sign of outside related maintenance personnel;
In this step, if the first user terminal equipment is the note cat, the first alarm information is the first alarm message, and first user terminal equipment controller calls the AT order that sends note, and the first alarm message is sent to the note cat; If the first user terminal equipment is IVR, the first alarm information is the auto-alarming voice, and first user terminal equipment controller calls the AT order that sends voice, and the auto-alarming voice are sent to IVR.
In practical application, the network management monitoring server can be also first to send the first alarm message, if do not receive in the given time the first alarm message feedback information, then sends the auto-alarming voice; Can be also to send the first alarm message to the note cat, perhaps, send the auto-alarming voice to IVR; Can also be to send the first alarm message to the note cat, send the auto-alarming voice to IVR simultaneously.
In this step, the first user terminal equipment returns to feedback information by first user terminal equipment controller to the network management monitoring server after sending the first alarm information.
So far, this flow process finishes.
The above is only preferred embodiment of the present invention, is not for limiting protection scope of the present invention.Within the spirit and principles in the present invention all, any modification of doing, be equal to and replace and improvement etc., within all should being included in protection scope of the present invention.
Claims (15)
1. a method of obtaining the note link exception information, is characterized in that, the method comprises:
Regularly send test short message by outside Short Message Service Gateway, short message server and base station to the first user terminal equipment;
Judge whether to receive the test short message feedback information within the predefined time, if do not receive, send the first abnormal alarm information of note link by first user terminal equipment controller to described first user terminal equipment, carry the second outside subscriber terminal equipment sign, the first alarm information that described first user terminal equipment will receive is sent to the second subscriber terminal equipment by the gsm wireless network, and the second subscriber terminal equipment obtains the first alarm information.
2. the method for claim 1, is characterized in that, described regular Short Message Service Gateway, short message server and base station by the outside sends test short message to the first user terminal equipment and comprise:
The network management monitoring server regularly sends test short message by outside Short Message Service Gateway, short message server and base station to the first user terminal equipment;
Described first user terminal equipment receives test short message, generates the test short message trigger message, is sent to first user terminal equipment controller;
Described first user terminal equipment controller receives the test short message trigger message, calls the AT order of obtaining test short message, is sent to described first user terminal equipment;
Described first user terminal equipment returns to the test short message feedback information according to the AT order of obtaining test short message that receives to described first user terminal equipment controller;
Described first user terminal equipment controller is sent to described network management monitoring server with the test short message feedback information.
3. method as claimed in claim 1 or 2, is characterized in that,, further comprises before the step of described first user terminal equipment transmission the first alarm information at the described first user terminal equipment controller that passes through:
The network management monitoring server sends the first alarm information to first user terminal equipment controller, carries the second subscriber terminal equipment sign of outside related maintenance personnel;
After described the second subscriber terminal equipment obtains the first alarm information, further comprise:
The second subscriber terminal equipment carries out the note link maintenance according to the note link exception information that obtains.
4. a system that obtains the note link exception information, is characterized in that, this system comprises: network management monitoring server, first user terminal equipment and first user terminal equipment controller, wherein,
Described network management monitoring server regularly sends test short message by outside Short Message Service Gateway, short message server and base station to described first user terminal equipment; If do not receive the test short message feedback information within the predefined time, send the first abnormal alarm information of note link to described first user terminal equipment controller, carry the second outside subscriber terminal equipment sign;
Described first user terminal equipment controller receives the test short message trigger message, obtains described test short message feedback information and receives described the first alarm information from described first user terminal equipment, is sent to described first user terminal equipment; Receive described test short message feedback information, be sent to described network management monitoring server;
Described first user terminal equipment after receiving described test short message, generates described test short message trigger message, is sent to described first user terminal equipment controller; Described the second subscriber terminal equipment sign according to described the first alarm information that receives carries is sent to described the second subscriber terminal equipment with described the first alarm information.
5. system as claimed in claim 4, it is characterized in that, described first user terminal equipment is further used for recording calling number, content, time and the storage space information of described test short message, and be carried in described test short message trigger message, receive the AT order of deletion test short message, the test short message of deletion storage;
Described first user terminal equipment controller is further used for according to the storage space information that receives, and the AT order of calling described deletion test short message is sent to described first user terminal equipment.
6. system as claimed in claim 4, is characterized in that, whether described network management monitoring server is further used for detecting communication network abnormal,
If communication network is abnormal and do not receive described test short message feedback information within the predefined time, the communication network abnormal information is encapsulated as the second alarm information, carry the second subscriber terminal equipment sign, send to described the second subscriber terminal equipment by described first user terminal equipment controller and described first user terminal equipment.
7. system as claimed in claim 4, is characterized in that, described first user terminal equipment controller is personal computer or personal digital assistant.
8. system as described in claim 4 to 7 any one, is characterized in that, described first user terminal equipment comprises the first note cat, and described the first alarm information is note link abnormality alarming note.
9. system as claimed in claim 8, it is characterized in that, described first user terminal equipment further comprises the Interaction Voice Response server, described the first alarm information is note link abnormality alarming note and auto-alarming voice, and described auto-alarming voice are sent to described the second subscriber terminal equipment by the Interaction Voice Response server.
10. system as claimed in claim 8, it is characterized in that, described first user terminal equipment further comprises the second note cat, if described network management monitoring server does not receive arbitrary test short message feedback information within the predefined time, send abnormal described the first alarm information of note link by described first user terminal equipment controller to described the first note cat or described the second note cat, carry the second subscriber terminal equipment sign of attendant.
11. network management monitoring server, it is characterized in that, this network management monitoring server comprises: test short message unit, test short message feedback information receiving element, the first alarm information unit, test short message subscriber terminal equipment sign memory cell and the first alarm information subscriber terminal equipment sign memory cell, wherein
Described test short message unit, be used for the test short message subscriber terminal equipment sign according to described test short message subscriber terminal equipment sign cell stores, regularly send test short message by outside Short Message Service Gateway, short message server and base station to the test short message subscriber terminal equipment;
Described test short message feedback information receiving element was used for not receiving the test short message feedback information within the predefined time, triggered described first alarm information unit generation the first alarm information;
Described the first alarm information unit, be used for the trigger message according to described test short message feedback information receiving element, generate described the first alarm information, carry the first alarm information subscriber terminal equipment sign of described the first alarm information subscriber terminal equipment sign cell stores, be sent to outside first user terminal equipment controller.
12. network management monitoring server as claimed in claim 11 is characterized in that, described test short message subscriber terminal equipment sign comprises first user Terminal Equipment Identifier and the second subscriber terminal equipment sign.
13. network management monitoring server as claimed in claim 11 is characterized in that, described the first alarm information subscriber terminal equipment sign comprises the second subscriber terminal equipment sign.
14. network management monitoring server as described in claim 11 to 13 any one is characterized in that, further comprises: note Link State memory cell,
Note Link State memory cell is used for when described test short message feedback information receiving element does not receive described test short message feedback information within the predefined time, the note link-state identification being set to extremely; When described test short message feedback information receiving element receives described test short message feedback information within the predefined time, the note link-state identification is set to normally.
15. network management monitoring server as claimed in claim 14 is characterized in that, further comprises: communication network abnormality detection unit, communication network exception processing unit, the second alarm message unit and the second alarm information unit, wherein,
Described communication network abnormality detection unit detects communication network when abnormal, and abnormal information is sent to described communication network exception processing unit;
Described communication network exception processing unit, be used for receiving described abnormal information, note Link State sign according to described note Link State cell stores, if described note Link State is masked as normally, described abnormal information is sent to described the second alarm message unit, carries from the notice of described test short message subscriber terminal equipment sign memory cell short message reading subscriber terminal equipment sign; If described note Link State is masked as extremely, described abnormal information is sent to described the second alarm information unit, carry the notice that reads the first alarm information subscriber terminal equipment sign from described the first alarm information subscriber terminal equipment sign memory cell;
Described the second alarm message unit, according to the short-message users Terminal Equipment Identifier that reads from described test short message subscriber terminal equipment sign memory cell, the described abnormal note that receives is encapsulated as the second warning information, and Short Message Service Gateway, short message server and base station by the outside send to the short-message users terminal equipment;
Described the second alarm information unit, according to the first alarm information subscriber terminal equipment sign that reads from described the first alarm information subscriber terminal equipment sign memory cell, the described abnormal note that receives is encapsulated as the second alarm information, is sent to first user terminal equipment controller.
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| CN103024691B (en) * | 2012-11-22 | 2017-04-19 | 东莞宇龙通信科技有限公司 | Method and device for transmitting information |
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| CN107566202B (en) * | 2016-07-01 | 2019-09-03 | 中国移动通信有限公司研究院 | A kind of network element state monitoring method, apparatus and system |
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| CN107182042B (en) * | 2017-06-13 | 2020-08-25 | 北京凤凰理理它信息技术有限公司 | Short message channel quality evaluation method, device, medium and system |
| CN108668242A (en) * | 2018-05-16 | 2018-10-16 | 深圳市计通智能技术有限公司 | Chain circuit detecting method, note transmission method and relevant device |
| CN108541009A (en) * | 2018-06-28 | 2018-09-14 | 维沃移动通信有限公司 | A kind of detection method and terminal device of communications status |
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| CN111371900B (en) * | 2020-03-13 | 2022-07-12 | 北京奇艺世纪科技有限公司 | Method and system for monitoring health state of synchronous link |
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