CN102547603B - Method, system and equipment for alarm processing - Google Patents
Method, system and equipment for alarm processing Download PDFInfo
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Abstract
The invention provides a method, a system and equipment for alarm processing. The method includes: converting a generated notification message with alarm information into a short message; sending the short message with the alarm information to an automatic configuration server to enable the automatic configuration server to return a short message with alarm response information according to the short message with the alarm information; receiving the short message with the alarm response information; and converting the short message with the alarm response information into a notification response message. The method, the system and the equipment for alarm processing overcome the defect that user terminal equipment cannot report alarm messages to the automatic configuration server in time when a connection link between the user terminal equipment and the automatic configuration server in the prior art goes wrong.
Description
Technical field
The embodiment of the present invention relates to the communication technology, particularly relates to a kind of alert processing method and system and equipment.
Background technology
Subscriber terminal equipment (Customer Premise Equipment; Be called for short: CPE) refer to and be positioned at user side or user network inside, realize the equipment that user network connects, such as: the terminal equipments such as terminating machine, telephone set and modulator-demodulator.In addition, client gateway belongs to one of CPE, refers to that, towards domestic consumer or SME users, cloth is placed on the connection device of customer network edge; Its agreement (Internet Protocol by interconnecting between network; Be called for short: IP) relaying or circuit relay mode access metropolitan area network, for user provides the Internet to connect and information-based business and application, in order to meet telex network information requirement.
The CPE of prior art can support telemanagement, and namely operator can at network side by Automatic Configuration Server (Auto Configuration Server; Be called for short: ACS) long-rangely carry out operational administrative to CPE, the major function of this ACS comprises: the function such as configuration and dynamic Service supply, software firmware management, state performance Statistical monitor and failure diagnosis automatically.Wherein, alarm function is the correlation function of failure diagnosis.Concrete, successfully set up session between CPE and ACS after, CPE can to ACS active reporting CPE be in operation occur provide to business, the alarm information of various anomalous events that operational administrative is relevant with operation maintenance, thus enable attendant understand CPE in time to occur abnormal operating condition, and help operating personnel to determine failure cause and abort situation, to correct problem in time, and then ensure the normal operation of CPE.
But, when catastrophe failure occurs, when connecting link such as between CPE and ACS goes wrong, CPE and ACS cannot set up session, thus also just cannot report and alarm message, result in alarm information and normally can not send to ACS, namely delay reporting of alarm information, and then fault can not be processed in time.
Summary of the invention
The embodiment of the present invention provides a kind of alert processing method and system and equipment, when going wrong in order to the connecting link solved in prior art between subscriber terminal equipment and Automatic Configuration Server, subscriber terminal equipment cannot in time by alarm information reporting to the defect of Automatic Configuration Server.
The embodiment of the present invention provides a kind of alert processing method, comprising:
The notification message carrying warning information generated is converted to short message;
The short message carrying described warning information is sent to Automatic Configuration Server, for described Automatic Configuration Server according to the short message carrying described warning information, returns the short message carrying alarm response message; And described in receiving, carry the short message of alarm response message;
Be push-notification-answer message by the short message conversion carrying described alarm response message.
The embodiment of the present invention also provides a kind of alert processing method, comprising:
Receive the short message carrying warning information that subscriber terminal equipment sends; And be notification message by the described short message conversion carrying warning information;
The described notification message carrying described warning information is resolved, obtains warning information, and according to described warning information, generate the push-notification-answer message carrying alarm response message;
Be short message by the described push-notification-answer message conversion carrying alarm response message, and send carry described alarm response message short message to described subscriber terminal equipment.
Embodiments provide a kind of subscriber terminal equipment, comprising:
First message conversion module, for being converted to short message by the notification message carrying warning information generated;
Transceiver module, for the short message carrying described warning information is sent to Automatic Configuration Server, for described Automatic Configuration Server according to the short message carrying described warning information, returns the short message carrying alarm response message; And described in receiving, carry the short message of alarm response message;
Described first message conversion module, also for being push-notification-answer message by the short message conversion carrying described alarm response message.
Embodiments provide a kind of Automatic Configuration Server, comprising:
Second message conversion module, for receiving the short message carrying warning information that subscriber terminal equipment sends; And be notification message by the described short message conversion carrying warning information;
Message processing module, for resolving the described notification message carrying described warning information, obtains warning information, and according to described warning information, generates the push-notification-answer message carrying alarm response message;
Described second message conversion module also for being short message by the described push-notification-answer message conversion carrying alarm response message, and send carry described alarm response message short message to described subscriber terminal equipment.
Embodiments provide a kind of alarming processing system, comprise subscriber terminal equipment described above and Automatic Configuration Server described above.
The alert processing method of the embodiment of the present invention and system and equipment, by the notification message carrying warning information generated is converted to short message, and the logical message carrying warning information is sent to Automatic Configuration Server, for this Automatic Configuration Server according to the short message carrying warning information, return the short message carrying alarm response message, again by receive this short message conversion carrying alarm response message be push-notification-answer message, when the connecting link solved in prior art between subscriber terminal equipment and Automatic Configuration Server goes wrong, subscriber terminal equipment cannot in time by alarm information reporting to the defect of Automatic Configuration Server, achieve reporting in time of warning information.
Accompanying drawing explanation
In order to be illustrated more clearly in the embodiment of the present invention or technical scheme of the prior art, be briefly described to the accompanying drawing used required in embodiment or description of the prior art below, apparently, accompanying drawing in the following describes is some embodiments of the present invention, for those of ordinary skill in the art, under the prerequisite not paying creative work, other accompanying drawing can also be obtained according to these accompanying drawings.
Fig. 1 embodiment of the present invention based on ACS 11 and client gateway 12 and the relational structure schematic diagram of customer network 13;
Fig. 2 is the flow chart of an embodiment of alert processing method of the present invention;
Fig. 3 is the flow chart of another embodiment of alert processing method of the present invention;
Fig. 4 is the structural representation of an embodiment of CPE of the present invention;
Fig. 5 is the structural representation of an embodiment of ACS of the present invention;
Fig. 6 is the structural representation of an embodiment of alarming processing system of the present invention.
Embodiment
For making the object of the embodiment of the present invention, technical scheme and advantage clearly, below in conjunction with the accompanying drawing in the embodiment of the present invention, technical scheme in the embodiment of the present invention is clearly and completely described, obviously, described embodiment is the present invention's part embodiment, instead of whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art, not making the every other embodiment obtained under creative work prerequisite, belong to the scope of protection of the invention.
In the various embodiments of the invention, client gateway is specially for CPE, introduce technical scheme of the present invention in detail, Fig. 1 embodiment of the present invention based on ACS 11 and client gateway 12 and the relational structure schematic diagram of customer network 13, as shown in Figure 1, wherein, customer network 13 and client gateway 12 can be multiple, and client gateway 12 belongs to one of cpe device, this client gateway 12 refers to that, towards domestic consumer or SME users, cloth is placed on the connection device at customer network 13 edge.STB) 14, personal computer (Personal Compute this client gateway 12 supports telemanagement, and namely operator can by ACS 11, long-range to Set Top Box, (Set Top Box, be called for short: at network side; Be called for short: PC) 15 and the subscriber equipment such as camera 16 manage.In addition, operation system 17 and OSS (Operation Support System can also be comprised in this relation structure diagram; Be called for short: OSS)/business support system (BaseStation Subsystem; Be called for short: BSS) 18, wherein, this operation system 17 can comprise: next generation network (Next Generation Network; NGN), IPTV (IPTV) and internet (Internet) etc. be called for short:.
This ACS 11 major function comprises:
1, configuration and dynamic Service supply: ACS 11 can issue configuration to some specific CPE or issue configuration to a certain group of CPE automatically.CPE asks the configuration information in ACS 11 after powering automatically, and ACS 11 also initiatively can be configured in the moment needed arbitrarily and issue.
2, software firmware management: ACS 11 can identify the version number of CPE, determines the software version whether remote upgrade upgrades CPE.And can carry out remote backup to CPE configuration, digital signature supporting is to ensure the fail safe of upgrading.
3, state performance Statistical monitor: ACS 11 can monitor the state of CPE and the statistics of performance, carries out long-range reading to the information and state parameter etc. of CPE.When the state of CPE occurs to change, also initiatively can initiate state reporting, notice ACS 11.
4, failure diagnosis: after CPE breaks down, ACS 11 can by connect (ping) or other means check connectedness between CPE and core network device and bandwidth etc., and testing result returns to ACS 11.Therefore, operator, by remote operation, just can simply locate the fault of the subscriber equipment of subscriber complaint and be correspondingly processed.
In addition, the most extensive use of CPE telemanagement be TR069 agreement, part also uses other gateway protocols (as Simple Network Management Protocol (Simple Network Management Protocol; Be called for short: SNMP)).TR069 agreement is Digital Subscriber Loop (Digital Subscriber Line; Be called for short: DSL) forum's agreement of drafting specially of demand is for this reason at transmission control protocol (Transmission ControlProtocol; Be called for short: agreement (the Internet Protocol interconnected between TCP)/network; Be called for short: management agreement IP) on layer, full name is " CPE wide area network management agreement ".Basic ideas due to TR069 agreement be make use of in Web service of new generation widely used based on Simple Object Access Protocol (Simple Object Access Protocol; Be called for short: remote procedure call protocol (RemoteProcedure Call Protocol SOAP); Be called for short: RPC) method, its session protocol uses HTTP1.1 agreement, and therefore TR069 agreement can be conveniently used in the transport layer security technology used in Web, such as: SSL (Secure Sockets Layer; Be called for short: SSL)/secure transport layers (TransportLayer Security; Be called for short: TLS).Below TR069 protocol stack, which floor takes full advantage of the upper widely used communication protocol in present internet (Interet), such as: TCP, HTTP, SOAP etc.
In sum, by above-mentioned agreement, the basic passage of communication between ACS and cpe device, can be set up easily.In addition, TR069 agreement defines for configuring, inquiring about and the specific RPC method of the operation such as diagnosis on SOAP, the result that the execution and obtaining that certain specific function can have been called by RPC in the two ends (ACS and CPE) of communication returns.
It should be noted that, in various embodiments of the present invention, this CPE can also be home gateway or enterprise gateway etc.
Fig. 2 is the flow chart of an embodiment of alert processing method of the present invention, and as shown in Figure 2, the method for the present embodiment comprises:
Step 101, by generate notice (inform) message conversion carrying warning information be short message.
In the present embodiment, alarm function is the correlation function of above-mentioned failure diagnosis, alarm function comprise subscriber equipment be in operation occur provide to business, operational administrative, various anomalous events that operation maintenance is relevant.The object of management is the abnormal operating condition enabling Operation and Maintenance personnel understand subscriber equipment appearance in time, helps this Operation and Maintenance personnel to determine failure cause and abort situation, to solve this fault in time, thus ensures the normal operation of subscriber equipment.
In the present embodiment, this warning information comprises alarm classification, alarm name, alarm numbering, alarm level, additional information and trigger condition etc.When subscriber equipment generation alarm, CPE can initiatively by carrying the inform information reporting of warning information to ACS, and concrete, this flow process carrying the inform information reporting ACS of warning information can call RPC method, more specifically, can as shown in Table 1:
Table one
| CPE | ACS |
| SetParameterValues Response | SetParameterValues |
| Inform | Inform Response |
TR069 agreement define a kind of CPE at any time (dynamically) report the mechanism of its oneself state of (notice) ACS, such as: the inform method that CPE calls ACS by timing reports hardware status information, wherein, the parameter can called in inform message is as shown in Table 2:
Table two
The fixed network up link connected as CPE and ACS connects normal, and during link failure between the subscriber equipment of CPE faults itself or CPE and affiliated same customer network, CPE can send the inform message carrying warning information of generation to ACS, and receive the alarm information that ACS returns, the parameter can called in this alarm response message as shown in Table 3:
Table three
The fixed network up link connected as CPE and ACS connects fault, and during link failure between the subscriber equipment of CPE faults itself or CPE and affiliated same customer network, the inform message conversion carrying warning information generated can be short message by CPE, its concrete implementation can be, inform message is resolved, obtain warning information, and this warning information is carried in short message.Concrete, inform message has specific label (Tag) value.This short message comprises short message head, short message length, secure data and user data, and wherein user data can adopt type lengths values (TypeLength Value; Be called for short: TLV) form, in addition, the every command parameter in the corresponding inform message of command parameter, concrete, as shown in Table 4:
Table four
Step 102, the short message carrying warning information is sent to ACS, for ACS according to the short message carrying warning information, return the short message carrying alarm response message; And receive the short message that this carries alarm response message.
In the present embodiment, the short message carrying warning information can be sent to ACS by CPE.For example, CPE can adopt radio modem (modem), by mobile network, the short message carrying warning information is sent to ACS.After ACS receives this short message by short messaging gateway, this short message is changed, convert the inform message that ACS can identify to, and resolve the warning information obtained in this infom message, according to this warning information, generate the informresponse message carrying alarm response message, wherein, this inform response message also can have specific Tag value.The inform response message conversion again this being carried alarm response message is the short message carrying alarm response message, and sends to CPE through mobile network.
Step 103, be push-notification-answer message by the short message conversion carrying alarm response message.
In the present embodiment, after CPE receives the short message carrying alarm response message, be inform response message by this short message conversion, so that CPE can identify this alarm response message.
In the present embodiment, by the notification message carrying warning information generated is converted to short message, and the logical message carrying warning information is sent to ACS, for this ACS according to the short message carrying warning information, return the short message carrying alarm response message, again by receive this short message conversion carrying alarm response message be push-notification-answer message, when the connecting link solved in prior art between CPE and ACS goes wrong, CPE cannot in time by alarm information reporting to the defect of ACS, achieve reporting in time of warning information.
Further, in another embodiment of the present invention, on the basis of above-described embodiment, the method can also comprise:
Transmission carries the notification message of warning information to ACS.
Whether judgement receives the push-notification-answer message that ACS returns within the predetermined time.
Then step 101 can be:
If do not receive the push-notification-answer message that ACS returns within the predetermined time, then the notification message carrying warning information generated is converted to short message.
In the present embodiment, when CPE does not receive the push-notification-answer message that ACS returns within the predetermined time, then judging that the fixed network up link that this CPE and ACS connects connects fault, is then the short message carrying warning information by the inform message conversion carrying warning information generated.
Fig. 3 is the flow chart of another embodiment of alert processing method of the present invention, and as shown in Figure 3, the executive agent of the present embodiment is ACS, and the method comprises:
The short message carrying warning information that step 201, reception CPE send, and the short message conversion this being carried warning information is inform message.
In the present embodiment, CPE can perform the technical scheme of embodiment as shown in Figure 2, when ACS receives the short message carrying warning information of this CPE transmission, is inform message, so that ACS can identify by this short message conversion.
Step 202, the inform message this being carried to warning information are resolved, and obtain warning information, and according to this warning information, generate the inform response message carrying alarm response message.
Step 203, be short message by the inform response message conversion that carries alarm response message, and send carry alarm response message short message to CPE.
In the present embodiment, the fixed network up link connected due to CPE and ACS connects fault, and therefore, ACS is according to the warning information obtained, generate the inform response message carrying alarm response message, and be that short message sends to CPE by this inform response message conversion.Thus the alarm response message making CPE can receive ACS timely to return.
In the present embodiment, by receiving the short message carrying warning information that CPE sends, be inform message by this short message conversion, this inform message is resolved, obtain warning information, and according to this warning information, generate the inform response message carrying alarm response message, be short message by this informresponse message conversion again, send this short message carrying alarm response message to CPE, when the connecting link solved in prior art between CPE and ACS goes wrong, CPE cannot in time by alarm information reporting to the defect of ACS, achieve reporting in time of warning information, and CPE can also receive ACS in time and turn back to alarm response message.
Fig. 4 is the structural representation of an embodiment of CPE of the present invention, and as shown in Figure 4, the CPE of the present embodiment comprises: the first message conversion module 21 and transceiver module 22.Wherein, the first message conversion module 21 is short message for the inform message conversion carrying warning information that will generate; Transceiver module 22, for the short message carrying warning information is sent to ACS, for described ACS according to the short message carrying warning information, returns the short message carrying alarm response message; And receive the short message carrying alarm response message; This first message conversion module 21 is also for being inform response message by the short message conversion carrying alarm response message.
The CPE of the present embodiment may be used for the technical scheme performing embodiment of the method shown in Fig. 2, and it is similar that it realizes principle, repeats no more herein.
In the present embodiment, by the notification message carrying warning information generated is converted to short message, and the logical message carrying warning information is sent to ACS, for this ACS according to the short message carrying warning information, return the short message carrying alarm response message, again by receive this short message conversion carrying alarm response message be push-notification-answer message, when the connecting link solved in prior art between CPE and ACS goes wrong, CPE cannot in time by alarm information reporting to the defect of ACS, achieve reporting in time of warning information.
Further, in another embodiment of the present invention, this CPE can also comprise: sending module and judge module, wherein, sending module for send carry warning information inform message to ACS; The inform response that judge module returns for judging whether to receive in the given time ACS.
If then the first message conversion module 21 judges not receive within the predetermined time specifically for judge module the inform response message that ACS turns back to, be then short message by the inform message conversion carrying warning information generated.
Further, in yet another embodiment of the present invention, this transceiver module 22 can be specially wireless modem.
Fig. 5 is the structural representation of an embodiment of ACS of the present invention, and as shown in Figure 5, the ACS of the present embodiment comprises: the second message conversion module 31 and message processing module 32.Wherein, the second message conversion module 31 is for receiving the short message carrying warning information of CPE transmission; And be inform message by the short message conversion carrying warning information; Message processing module 32, for resolving the notification message carrying warning information, obtains warning information, and according to warning information, generates the inform response message carrying alarm response message; The inform response message conversion of this second message conversion module 31 also for carrying alarm response message is short message, and send carry alarm response message short message to CPE.The ACS of the present embodiment may be used for the technical scheme performing embodiment of the method shown in Fig. 3, and it is similar that it realizes principle, repeats no more herein.
In the present embodiment, by receiving the short message carrying warning information that CPE sends, be inform message by this short message conversion, this inform message is resolved, obtain warning information, and according to this warning information, generate the inform response message carrying alarm response message, be short message by this informresponse message conversion again, send this short message carrying alarm response message to CPE, when the connecting link solved in prior art between CPE and ACS goes wrong, CPE cannot in time by alarm information reporting to the defect of ACS, achieve reporting in time of warning information, and CPE can also receive ACS in time and turn back to alarm response message.
Fig. 6 is the structural representation of an embodiment of alarming processing system of the present invention, and as shown in Figure 6, the alarming processing system of the present embodiment comprises: CPE 41 and ACS 42.Concrete, this CPE 41 is communicated with ACS 42 with short messaging gateway by mobile network.
Wherein, CPE may be used for the technical scheme performing embodiment of the method shown in Fig. 2, and ACS may be used for the technical scheme performing embodiment of the method shown in Fig. 3, and it is similar that it realizes principle, do not repeat them here.
In the present embodiment, by the notification message carrying warning information generated is converted to short message, and the logical message carrying warning information is sent to ACS, for this ACS according to the short message carrying warning information, return the short message carrying alarm response message, again by receive this short message conversion carrying alarm response message be push-notification-answer message, when the connecting link solved in prior art between CPE and ACS goes wrong, CPE cannot in time by alarm information reporting to the defect of ACS, achieve reporting in time of warning information.
One of ordinary skill in the art will appreciate that: all or part of step realizing said method embodiment can have been come by the hardware that program command is relevant, aforesaid program can be stored in a computer read/write memory medium, this program, when performing, performs the step comprising said method embodiment; And aforesaid storage medium comprises: ROM, RAM, magnetic disc or CD etc. various can be program code stored medium.
Last it is noted that above embodiment is only in order to illustrate technical scheme of the present invention, be not intended to limit; Although with reference to previous embodiment to invention has been detailed description, those of ordinary skill in the art is to be understood that: it still can be modified to the technical scheme described in foregoing embodiments, or carries out equivalent replacement to wherein portion of techniques feature; And these amendments or replacement, do not make the essence of appropriate technical solution depart from the spirit and scope of various embodiments of the present invention technical scheme.
Claims (6)
1. an alert processing method, is characterized in that, comprising:
The notification message carrying warning information generated is converted to short message;
The short message carrying described warning information is sent to Automatic Configuration Server, for described Automatic Configuration Server according to the short message carrying described warning information, returns the short message carrying alarm response message; And described in receiving, carry the short message of alarm response message;
Be push-notification-answer message by the short message conversion carrying described alarm response message;
The notification message of warning information be carried to described Automatic Configuration Server described in transmission;
Whether judgement receives the push-notification-answer message that described Automatic Configuration Server returns in the given time;
Then described the notification message carrying warning information generated is converted to short message and comprises: the push-notification-answer message that described Automatic Configuration Server returns if do not receive within described predetermined time, be then converted to short message by the notification message carrying warning information generated.
2. an alert processing method, is characterized in that, comprising:
Receive the short message carrying warning information that subscriber terminal equipment sends; And be notification message by the described short message conversion carrying warning information;
The described notification message carrying described warning information is resolved, obtains warning information, and according to described warning information, generate the push-notification-answer message carrying alarm response message;
Be short message by the described push-notification-answer message conversion carrying alarm response message, and send carry described alarm response message short message to described subscriber terminal equipment.
3. a subscriber terminal equipment, is characterized in that, comprising:
First message conversion module, for being converted to short message by the notification message carrying warning information generated;
Transceiver module, for the short message carrying described warning information is sent to Automatic Configuration Server, for described Automatic Configuration Server according to the short message carrying described warning information, returns the short message carrying alarm response message; And described in receiving, carry the short message of alarm response message;
Described first message conversion module, also for being push-notification-answer message by the short message conversion carrying described alarm response message;
Sending module, carries the notification message of warning information to described Automatic Configuration Server described in sending;
Judge module, for judging whether to receive in the given time the push-notification-answer message that described Automatic Configuration Server returns;
If then described first message conversion module judges not receive within described predetermined time specifically for described judge module the push-notification-answer message that described Automatic Configuration Server returns, then the notification message carrying warning information generated is converted to short message.
4. subscriber terminal equipment according to claim 3, is characterized in that, described transceiver module is radio modem.
5. an Automatic Configuration Server, is characterized in that, comprising:
Second message conversion module, for receiving the short message carrying warning information that subscriber terminal equipment sends; And be notification message by the described short message conversion carrying warning information;
Message processing module, for resolving the described notification message carrying described warning information, obtains warning information, and according to described warning information, generates the push-notification-answer message carrying alarm response message;
Described second message conversion module also for being short message by the described push-notification-answer message conversion carrying alarm response message, and send carry described alarm response message short message to described subscriber terminal equipment.
6. an alarming processing system, comprises the subscriber terminal equipment as described in claim 3 or 4 and Automatic Configuration Server as claimed in claim 5.
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| CN106936632B (en) * | 2017-02-28 | 2019-07-16 | 烽火通信科技股份有限公司 | The link intelligent diagnosing method and system of gateway |
| CN112564976A (en) * | 2020-12-11 | 2021-03-26 | 江苏亿通高科技股份有限公司 | Performance parameter monitoring method based on TR069 protocol |
| CN114301801A (en) * | 2021-12-15 | 2022-04-08 | 中电信数智科技有限公司 | Network anomaly monitoring data uploading method based on TR069 protocol |
| CN116886541A (en) * | 2023-08-04 | 2023-10-13 | 中国联合网络通信有限公司深圳市分公司 | Service broadband 5GCPE protection and bandwidth real-time allocation method and system |
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| CN1694473A (en) * | 2005-05-10 | 2005-11-09 | 杭州天野通信设备有限公司 | Control method capable of radio transmission main frame remote monitoring system |
| KR20100012520A (en) * | 2008-07-29 | 2010-02-08 | 김영욱 | Communicaiotn apparatus and controlling method thereof |
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