CN112162897A - Public intelligent equipment management method and system - Google Patents
Public intelligent equipment management method and system Download PDFInfo
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- G06F11/32—Monitoring with visual or acoustical indication of the functioning of the machine
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- G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
- G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
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Abstract
The invention discloses a public intelligent device management method, which comprises the following steps: acquiring and verifying a connection request; adding the verified equipment into the accessed equipment list and the monitoring list; acquiring connection state information, processor utilization rate, memory utilization rate and hard disk utilization rate; when the connection state information is offline in a preset offline monitoring period, an alarm is given; when the utilization rate of the processor in the preset processor monitoring period is greater than a preset processor threshold value or the utilization rate of the memory in the preset memory monitoring period is greater than a preset memory threshold value, an alarm is given out and the processor and the memory resources are released; when the utilization rate of the hard disk in a preset hard disk monitoring period is greater than a preset hard disk threshold value, giving an alarm and releasing hard disk resources; and when the process is not detected every a preset process monitoring period, sending a restart instruction, and sending an alarm if the process is not detected. Correspondingly, the invention also discloses a public intelligent equipment management system. By adopting the invention, the public intelligent equipment can be managed in a unified way.
Description
Technical Field
The invention relates to a device management technology, in particular to a public intelligent device management method and a public intelligent device management system.
Background
At present, intelligent devices are increasingly used in public service scenes, such as self-service terminals in government affairs windows, banks and other institutions. In many scenes, data input by a user through the public intelligent equipment needs to be processed in a server background, and an operation result is transmitted to the public intelligent equipment for screen projection and display. The number of public intelligent devices is large, the distribution range is wide, the maintenance time and the maintenance cost are high, and abnormal operation and even downtime are easy to occur due to power failure, network abnormality, manual shutdown, software defects and other conditions when the public intelligent devices are operated for a long time. In the prior art, public intelligent devices are deployed in a single machine mode and managed in a single machine mode, an effective means is lacked for managing numerous public intelligent devices, especially for monitoring the operation condition of the public intelligent devices in real time and effectively alarming and processing the operation fault, a user usually needs to report the fault after finding the fault, and operation and maintenance personnel can know the condition of the public intelligent devices and then repair the public intelligent devices on site, so that the user experience is very poor, and even the economic loss of the user can be caused.
Disclosure of Invention
The technical problem to be solved by the invention is to provide a method and a system for managing public intelligent equipment, which can uniformly manage the public intelligent equipment and improve the convenience of using and maintaining the public intelligent equipment.
In order to solve the technical problem, the invention provides a public intelligent device management method, which comprises the following steps: acquiring and verifying a connection request sent by intelligent equipment; adding the verified intelligent equipment into an accessed equipment list to generate accessed equipment; the accessed equipment is listed in a monitoring list to generate monitored object equipment; acquiring connection state information, processor utilization rate, memory utilization rate and hard disk utilization rate of monitored object equipment; judging whether the connection state information is in an off-line state in a preset off-line monitoring period, and if so, sending an alarm short message and/or an alarm mail; judging whether the utilization rate of the processor is greater than a preset processor threshold value in a preset processor monitoring period or not, or whether the utilization rate of the memory is greater than a preset memory threshold value in a preset memory monitoring period or not, if so, sending an alarm short message and/or an alarm mail, calling an operation process list of a monitored object device, and closing the processor process of the monitored object device according to a received process closing instruction; judging whether the hard disk utilization rate is greater than a preset hard disk threshold value in a preset hard disk monitoring period, if so, sending an alarm short message and/or an alarm mail, calling a data file list of a monitored object device, and deleting a data file of the monitored object device according to a received file deleting instruction; and judging whether the process of the monitored object equipment is not detected every preset process monitoring period, if so, sending a process restart instruction to the monitored object equipment, detecting the process of the monitored object equipment again, and sending an alarm short message and/or an alarm mail when the process of the monitored object equipment is not detected.
As an improvement of the above scheme, the method further comprises the following steps: after the intelligent equipment passing the verification is added into the accessed equipment list and the accessed equipment is generated, the accessed equipment is subjected to manual task switching management and/or timing task switching management; the step of performing manual task switching management on the accessed device comprises the following steps: acquiring a manual task switching instruction of a manager, and sending a task switching instruction to the monitored object equipment according to the manual task switching instruction so as to drive the monitored object equipment to switch a work task according to the task switching instruction; the step of performing timing task switching management on the accessed device comprises the following steps: and sending a preset task switching instruction to the monitored object equipment in each preset sending period so as to drive the monitored object equipment to switch the working task according to the preset task switching instruction.
As an improvement of the above scheme, the method further comprises the following steps: and after sending the alarm short message and/or the alarm mail, recording the monitoring content corresponding to the alarm short message and/or the alarm mail in the monitoring log.
As an improvement of the above scheme, the method further comprises the following steps: sending a screen capturing instruction to the accessed equipment in each preset snapshot period so as to drive the accessed equipment to perform screen capturing operation and generate an equipment screen image; acquiring a screen image of equipment; the device screen image and the generation time thereof are stored in the monitoring log.
The invention also discloses a public intelligent device management system, which comprises: the request acquisition and verification module is used for acquiring and verifying the connection request sent by the intelligent equipment; the accessed equipment generation module is used for adding the intelligent equipment which passes the verification into the accessed equipment list to generate accessed equipment; the monitoring object generation module is used for listing the accessed equipment into a monitoring list to generate monitoring object equipment; the monitoring parameter acquisition module is used for acquiring the connection state information of the monitored object equipment, the utilization rate of the processor, the utilization rate of the memory and the utilization rate of the hard disk; the off-line alarm module is used for judging whether the connection state information is in an off-line state in a preset off-line monitoring period, and sending an alarm short message and/or an alarm mail if the connection state information is in the off-line state; the process resource alarm module is used for judging whether the utilization rate of the processor is greater than a preset processor threshold value in a preset processor monitoring period or not, or whether the utilization rate of the memory is greater than a preset memory threshold value in a preset memory monitoring period or not, if so, sending an alarm short message and/or an alarm mail, calling an operation process list of the monitored object equipment, and closing the processor process of the monitored object equipment according to the received process closing instruction; the hard disk resource alarm module is used for judging whether the hard disk utilization rate is greater than a preset hard disk threshold value in a preset hard disk monitoring period, if so, sending an alarm short message and/or an alarm mail, calling a data file list of a monitored object device, and deleting a data file of the monitored object device according to a received file deletion instruction; and the process monitoring module is used for judging whether the process of the monitored object equipment is not detected every preset process monitoring period, sending a process restarting instruction to the monitored object equipment and detecting the process of the monitored object equipment again if the process of the monitored object equipment is not detected, and sending an alarm short message and/or an alarm mail if the process of the monitored object equipment is not detected.
As an improvement of the above scheme, the method further comprises the following steps: the task switching module is used for performing manual task switching management and/or timing task switching management on the accessed equipment after the intelligent equipment passing the verification is added into the accessed equipment list and the accessed equipment is generated; the task switching module comprises: the manual task switching management unit is used for acquiring a manual task switching instruction of an administrator and sending a task switching instruction to the monitored object equipment according to the manual task switching instruction so as to drive the monitored object equipment to switch the working task according to the task switching instruction; and the timing task switching management unit is used for sending a preset task switching instruction to the monitored object equipment in each preset sending period so as to drive the monitored object equipment to switch the working task according to the preset task switching instruction.
As an improvement of the above scheme, the method further comprises the following steps: and the log recording module is used for recording the monitoring content corresponding to the alarm short message and/or the alarm mail in the monitoring log after sending the alarm short message and/or the alarm mail.
As an improvement of the above scheme, the method further comprises the following steps: the screen capturing module is used for sending a screen capturing instruction to the accessed equipment in each preset snapshot period so as to drive the accessed equipment to perform screen capturing operation and generate an equipment screen image; the screen capture image acquisition module is used for acquiring a device screen image; and the screen capture storage module is used for storing the equipment screen image and the generation time thereof in the monitoring log.
The implementation of the invention has the following beneficial effects:
the method and the system for managing the public intelligent equipment can uniformly manage the public intelligent equipment and improve the convenience of using and maintaining the public intelligent equipment.
Specifically, when the connection request sent by the public intelligent device passes the verification, the public intelligent device joins the accessed device list to become an accessed device, and then joins in the unified management. Then, the accessed equipment is listed in a monitoring list to be the monitored equipment; and then, monitoring parameters such as connection state information, processor utilization rate, memory utilization rate, hard disk utilization rate and the like of the monitored object equipment can be obtained in real time so as to carry out further specific monitoring. And when the connection state information in the preset offline monitoring period is detected to be in an offline state, sending an alarm short message and/or an alarm mail to inform a manager to check the connection state of the public intelligent equipment. When the processor utilization rate is greater than a preset processor threshold value in a preset processor monitoring period or the memory utilization rate is greater than a preset memory threshold value in a preset memory monitoring period, sending an alarm short message and/or an alarm mail to inform a manager of attention, calling an operation process list of a monitoring object device to be displayed so that the manager can select a process to be closed, and closing the process according to a process closing instruction, thereby releasing hardware resources such as the processor, the memory and the like. In addition, when the hard disk utilization rate is greater than a preset hard disk threshold value in a preset hard disk monitoring period, an alarm short message and/or an alarm mail are sent to inform a manager of attention, a data file list of the monitoring object device is called to allow the manager to select a data file which occupies space in the hard disk and is not needed to be stored for deletion, and the file is deleted according to a file deletion instruction, so that the hard disk pressure is reduced. And finally, judging every preset process monitoring period when the process of the monitored object equipment is not detected, sending a process restarting instruction to the monitored object equipment to restart the related process, detecting the process of the monitored object equipment again, and sending an alarm short message and/or an alarm mail to inform a manager of the abnormal condition of the process when the process of the monitored object equipment is not detected.
Drawings
FIG. 1 is a general flow diagram of a method for managing a common intelligent device according to the present invention;
FIG. 2 is a flowchart of the operation of the common intelligent device management method for screen capture saving of the accessed device;
FIG. 3 is a schematic diagram of the general architecture of the public intelligent device management system of the present invention;
FIG. 4 is a schematic diagram of the structure of the task switching module of the common intelligent device management system of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention will be described in further detail with reference to the accompanying drawings. It is only noted that the invention is intended to be limited to the specific forms set forth herein, including any reference to the drawings, as well as any other specific forms of embodiments of the invention.
Fig. 1 is a general flowchart showing a common intelligent device management method according to the present invention, including:
s101, acquiring and verifying a connection request sent by intelligent equipment;
s102, adding the intelligent equipment passing the verification into an accessed equipment list to generate accessed equipment;
s103, listing the accessed equipment into a monitoring list to generate monitored object equipment;
s104, acquiring connection state information of the monitored object equipment, a processor utilization rate, a memory utilization rate and a hard disk utilization rate;
s105, judging whether the connection state information is in an off-line state in a preset off-line monitoring period, and if so, sending an alarm short message and/or an alarm mail;
s106, judging whether the utilization rate of the processor is greater than a preset processor threshold value in a preset processor monitoring period or not, or whether the utilization rate of the memory is greater than a preset memory threshold value in a preset memory monitoring period or not, if so, sending an alarm short message and/or an alarm mail, calling an operation process list of a monitored object device, and closing the processor process of the monitored object device according to a received process closing instruction;
s107, judging whether the hard disk utilization rate is greater than a preset hard disk threshold value in a preset hard disk monitoring period, if so, sending an alarm short message and/or an alarm mail, calling a data file list of a monitoring object device, and deleting a data file of the monitoring object device according to a received file deleting instruction;
and S108, judging whether the process of the monitored object equipment is not detected every preset process monitoring period, if so, sending a process restarting instruction to the monitored object equipment, detecting the process of the monitored object equipment again, and sending an alarm short message and/or an alarm mail when the process of the monitored object equipment is not detected.
The method for managing the public intelligent equipment can uniformly manage the public intelligent equipment and improve the convenience of using and maintaining the public intelligent equipment.
Specifically, when the connection request sent by the public intelligent device passes the verification, the public intelligent device joins the accessed device list to become an accessed device, and then joins in the unified management. Then, the accessed equipment is listed in a monitoring list to be the monitored equipment; and then, monitoring parameters such as connection state information, processor utilization rate, memory utilization rate, hard disk utilization rate and the like of the monitored object equipment can be obtained in real time so as to carry out further specific monitoring. And when the connection state information in the preset offline monitoring period is detected to be in an offline state, sending an alarm short message and/or an alarm mail to inform a manager to check the connection state of the public intelligent equipment. When the processor utilization rate is greater than a preset processor threshold value in a preset processor monitoring period or the memory utilization rate is greater than a preset memory threshold value in a preset memory monitoring period, sending an alarm short message and/or an alarm mail to inform a manager of attention, calling an operation process list of a monitoring object device to be displayed so that the manager can select a process to be closed, and closing the process according to a process closing instruction, thereby releasing hardware resources such as the processor, the memory and the like. In addition, when the hard disk utilization rate is greater than a preset hard disk threshold value in a preset hard disk monitoring period, an alarm short message and/or an alarm mail are sent to inform a manager of attention, a data file list of the monitoring object device is called to allow the manager to select a data file which occupies space in the hard disk and is not needed to be stored for deletion, and the file is deleted according to a file deletion instruction, so that the hard disk pressure is reduced. And finally, judging every preset process monitoring period when the process of the monitored object equipment is not detected, sending a process restarting instruction to the monitored object equipment to restart the related process, detecting the process of the monitored object equipment again, and sending an alarm short message and/or an alarm mail to inform a manager of the abnormal condition of the process when the process of the monitored object equipment is not detected.
When the alarm short message is sent out, the preset alarm short message content can be sent to the preset communication equipment, such as a mobile phone of a manager, by calling the application interface of the short message server. Similarly, the sending of the alert mail may also send the preset alert mail content to a preset mailbox address, such as a mailbox address of a manager, by calling an application interface of the mail server. The method realizes the sending of the alarm short message and the alarm mail and can improve the alarm notification efficiency.
The preset offline monitoring period, the preset processor monitoring period, the preset memory monitoring period, the preset hard disk monitoring period and the preset process monitoring period are monitoring time set for different monitoring contents. These monitoring times may be a specific time period, such as 9 o 'clock at 3/1/2020 to 9 o' clock at 3/2/2020, or may be a cycle, such as setting 9 o 'clock to 10 o' clock per day as a cycle.
It should be noted that all public intelligent devices are installed with client software, and send connection requests through the client. The client software also has the functions of screenshot, disconnection reconnection and the like. The screenshot function is to intercept and store the current interface image of the public intelligent device, and the disconnection reconnection function is to resend the connection request to perform new connection after the public intelligent device is disconnected from the server.
In addition, the manager can send out a process closing instruction and a file deleting instruction through a carried monitoring terminal or through interactive equipment of the server.
The following describes specific steps of the method for managing a public intelligent device according to the present invention.
The public intelligent equipment management method of the invention also comprises the following steps:
after the intelligent equipment passing the verification is added into the accessed equipment list and the accessed equipment is generated, the accessed equipment is subjected to manual task switching management and/or timing task switching management;
the method for manually switching and managing the tasks of the accessed equipment comprises the following steps:
and acquiring a manual task switching instruction of the administrator, and sending a task switching instruction to the monitored object equipment according to the manual task switching instruction so as to drive the monitored object equipment to switch the working task according to the task switching instruction.
The step of performing timing task switching management on the accessed device comprises the following steps:
and sending a preset task switching instruction to the monitored object equipment in each preset sending period so as to drive the monitored object equipment to switch the working task according to the preset task switching instruction.
Through manual task switching management and/or timing task switching management, remote control of a manager on a task process of the accessed equipment is achieved, the manager does not need to control the accessed equipment in person, and management efficiency is effectively improved.
The public intelligent equipment management method of the invention also comprises the step of monitoring log record of the accessed equipment, and the specific steps comprise:
and after sending the alarm short message and/or the alarm mail, recording the monitoring content corresponding to the alarm short message and/or the alarm mail in the monitoring log.
The monitoring log is a log file of monitoring data of the accessed equipment, records all data generated by monitoring the accessed equipment in past history, is beneficial to analyzing the historical operating condition of the accessed equipment, and improves the management efficiency of the accessed equipment.
The method for managing the public intelligent equipment also comprises the step of carrying out screen capture and storage operation on the accessed equipment.
Fig. 2 is a flowchart of screen capture save operations on an accessed device, further comprising:
s201, sending a screen capture instruction to the accessed equipment in each preset snapshot period so as to drive the accessed equipment to perform screen capture operation and generate an equipment screen image;
s202, acquiring a screen image of the equipment;
s203, storing the device screen image and the generation time thereof in a monitoring log.
The conventional log file generally only records monitoring data, but sometimes the problems of the visual software platform of the accessed device cannot be comprehensively known only by reading the monitoring data. Through screen capture operation and screen capture image storage in the monitoring log, the data form of the monitoring log can be enriched, and managers can be helped to browse the monitoring log intuitively and quickly.
The invention also discloses a public intelligent equipment management system.
Fig. 3 is a schematic structural diagram of an embodiment of the public intelligent device management system of the present invention, which includes:
the request acquisition and verification module 1 is used for acquiring and verifying a connection request sent by the intelligent equipment;
the accessed device generation module 2 is used for adding the intelligent device which passes the verification into the accessed device list to generate the accessed device;
a monitoring object generation module 3, configured to list the accessed device in a monitoring list, and generate a monitoring object device;
the monitoring parameter acquisition module 4 is used for acquiring the connection state information of the monitored object equipment, the utilization rate of a processor, the utilization rate of a memory and the utilization rate of a hard disk;
the offline alarm module 5 is used for judging whether the connection state information is in an offline state in a preset offline monitoring period, and sending an alarm short message and/or an alarm mail if the connection state information is in the offline state;
the process resource alarm module 6 is used for judging whether the utilization rate of the processor is greater than a preset processor threshold value in a preset processor monitoring period or not, or whether the utilization rate of the memory is greater than a preset memory threshold value in a preset memory monitoring period or not, if so, sending an alarm short message and/or an alarm mail, calling an operation process list of the monitored object equipment, and closing the processor process of the monitored object equipment according to the received process closing instruction;
the hard disk resource alarm module 7 is used for judging whether the hard disk utilization rate is greater than a preset hard disk threshold value in a preset hard disk monitoring period, if so, sending an alarm short message and/or an alarm mail, calling a data file list of a monitored object device, and deleting a data file of the monitored object device according to a received file deletion instruction;
and the process monitoring module 8 is used for judging whether the process of the monitored object equipment is not detected every preset process monitoring period, if so, sending a process restarting instruction to the monitored object equipment, detecting the process of the monitored object equipment again, and sending an alarm short message and/or an alarm mail when the process of the monitored object equipment is not detected.
The public intelligent equipment management system can uniformly manage the public intelligent equipment and improve the convenience of using and maintaining the public intelligent equipment.
Specifically, after the connection request sent by the public intelligent device is verified by the request acquisition verification module 1, the public intelligent device is added to the accessed device list by the accessed device generation module 2 to become an accessed device, so as to be added to the unified management. Then the monitoring object generation module 3 lists the accessed equipment in a monitoring list to enable the accessed equipment to become monitoring object equipment; then, the monitoring parameter obtaining module 4 may obtain the connection state information of the monitored device, the processor utilization rate, the memory utilization rate, the hard disk utilization rate, and other monitoring parameters in real time, so as to perform further specific monitoring. When the offline alarm module 5 detects that the connection state information in the preset offline monitoring period is in an offline state, the offline alarm module 5 sends an alarm short message and/or an alarm mail to notify a manager to check the connection state of the public intelligent device. When the processor utilization rate is greater than a preset processor threshold value in a preset processor monitoring period or the memory utilization rate is greater than a preset memory threshold value in a preset memory monitoring period, the process resource alarm module 6 sends an alarm short message and/or an alarm mail to notify a manager of the attention, calls an operation process list of the monitored object equipment to allow the manager to select a process to be closed, and closes the process according to a process closing instruction, thereby releasing hardware resources such as the processor and the memory. In addition, when the hard disk utilization rate is greater than the preset hard disk threshold value in the preset hard disk monitoring period, the hard disk resource alarm module 7 sends out an alarm short message and/or an alarm mail to inform a manager of attention, calls a data file list of the monitoring object equipment to allow the manager to select a data file which occupies space in the hard disk and is not necessary to be stored for deletion, and deletes the file according to a file deletion instruction to reduce the pressure of the hard disk. Finally, the process monitoring module 8 judges every preset process monitoring period that when the process of the monitored object device is not detected, a process restart instruction is sent to the monitored object device to restart the related process, and the process of the monitored object device is detected again, and when the process of the monitored object device is still not detected, the process monitoring module 8 sends an alarm short message and/or an alarm mail to notify a manager of the abnormal condition of the process.
When sending the alarm short message, the related function module can send the preset alarm short message content to the preset communication equipment, such as a mobile phone of a manager, by calling the application interface of the short message server. Similarly, the above-mentioned related function module may also send the preset content of the alert mail to a preset mailbox address, such as a mailbox address of a manager, by calling an application interface of the mail server when the alert mail is sent. The method realizes the sending of the alarm short message and the alarm mail and can improve the alarm notification efficiency.
The preset offline monitoring period, the preset processor monitoring period, the preset memory monitoring period, the preset hard disk monitoring period and the preset process monitoring period are monitoring time set for different monitoring contents. These monitoring times may be a specific time period, such as 9 o 'clock at 3/1/2020 to 9 o' clock at 3/2/2020, or may be a cycle, such as setting 9 o 'clock to 10 o' clock per day as a cycle.
It should be noted that all public intelligent devices are installed with client software, and send connection requests through the client. The client software also has the functions of screenshot, disconnection reconnection and the like. The screenshot function is to intercept and store the current interface image of the public intelligent device, and the disconnection reconnection function is to resend the connection request for new connection after the public intelligent device is disconnected from the public intelligent device management system.
In addition, the manager can send out a process closing instruction and a file deleting instruction through a carried monitoring terminal or through interactive equipment of the server.
The following is a description of a specific structure of the common intelligent device management system of the present invention.
The public intelligent device management system of the invention also comprises:
the task switching module 9 is configured to perform manual task switching management and/or timing task switching management on the accessed device after the verified intelligent device is added to the accessed device list and the accessed device is generated;
fig. 4 is a schematic structural diagram of a task switching module, which includes:
the manual task switching management unit 91 is configured to obtain a manual task switching instruction of an administrator, and send a task switching instruction to the monitored device according to the manual task switching instruction to drive the monitored device to switch a work task according to the task switching instruction;
and the timing task switching management unit 92 is configured to send a preset task switching instruction to the monitored object device every preset sending period to drive the monitored object device to switch the work task according to the preset task switching instruction.
Through the manual task switching management of the manual task switching management unit 91 and/or the timing task switching management of the timing task switching management unit 92, the remote control of the task process of the accessed device by the manager is realized, the manager does not need to control the accessed device in person, and the management efficiency is effectively improved.
The public intelligent device management system of the invention also comprises:
the log recording module 10 is configured to record the monitoring content corresponding to the alarm short message and/or the alarm email in the monitoring log after sending the alarm short message and/or the alarm email.
The monitoring log is a log file of monitoring data of the accessed equipment, records all data generated by monitoring the accessed equipment in past history, is beneficial to analyzing the historical operating condition of the accessed equipment, and improves the management efficiency of the accessed equipment.
The public intelligent device management system of the invention also comprises:
the screen capturing module 11 is configured to send a screen capturing instruction to the accessed device every preset snapshot period to drive the accessed device to perform a screen capturing operation and generate a device screen image;
a screen capture image acquisition module 12, configured to acquire a device screen image;
and the screen capture storage module 13 is used for storing the device screen image and the generation time thereof in the monitoring log.
The conventional log file generally only records monitoring data, but sometimes the problems of the visual software platform of the accessed device cannot be comprehensively known only by reading the monitoring data. The screen capture module 11 is used for carrying out screen capture operation and the screen capture storage module 12 is used for storing the screen capture image in the monitoring log, so that the data form of the monitoring log can be enriched, and managers can be helped to browse the monitoring log intuitively and quickly.
While the foregoing is directed to the preferred embodiment of the present invention, it will be understood by those skilled in the art that various changes and modifications may be made without departing from the spirit and scope of the invention.
Claims (8)
1. A method for managing a public intelligent device, comprising:
acquiring and verifying a connection request sent by intelligent equipment;
adding the intelligent equipment which passes the verification into an accessed equipment list to generate accessed equipment;
listing the accessed equipment into a monitoring list to generate monitored object equipment;
acquiring connection state information, processor utilization rate, memory utilization rate and hard disk utilization rate of the monitored object equipment;
judging whether the connection state information is in an off-line state in a preset off-line monitoring period, and if so, sending an alarm short message and/or an alarm mail;
judging whether the processor utilization rate is greater than a preset processor threshold value in a preset processor monitoring period or not, or whether the memory utilization rate is greater than a preset memory threshold value in a preset memory monitoring period or not, if so, sending an alarm short message and/or an alarm mail, calling and displaying an operation process list of the monitored object equipment, and closing the processor process of the monitored object equipment according to a received process closing instruction;
judging whether the hard disk utilization rate is greater than a preset hard disk threshold value in a preset hard disk monitoring period, if so, sending an alarm short message and/or an alarm mail, calling a data file list for displaying the monitored object equipment, and deleting the data file of the monitored object equipment according to a received file deleting instruction;
and judging whether the process of the monitored object equipment is not detected every preset process monitoring period, if so, sending a process restarting instruction to the monitored object equipment, detecting the process of the monitored object equipment again, and sending an alarm short message and/or an alarm mail when the process of the monitored object equipment is not detected.
2. The common intelligent device management method as claimed in claim 1, further comprising:
after the intelligent equipment passing the verification is added into an accessed equipment list and the accessed equipment is generated, carrying out manual task switching management and/or timing task switching management on the accessed equipment;
the step of performing manual task switching management on the accessed device comprises the following steps: acquiring a manual task switching instruction of an administrator, and sending a task switching instruction to the monitored object equipment according to the manual task switching instruction so as to drive the monitored object equipment to switch a working task according to the task switching instruction;
the step of performing timing task switching management on the accessed device comprises the following steps: and sending a preset task switching instruction to the monitored object equipment in each preset sending period so as to drive the monitored object equipment to switch the working task according to the preset task switching instruction.
3. The common intelligent device management method as claimed in claim 1, further comprising:
and after sending the alarm short message and/or the alarm mail, recording the monitoring content corresponding to the alarm short message and/or the alarm mail in a monitoring log.
4. The common intelligent device management method as claimed in claim 3, further comprising:
each preset snapshot period sends a screen capture instruction to the accessed equipment so as to drive the accessed equipment to perform screen capture operation and generate an equipment screen image;
acquiring the screen image of the equipment;
and storing the equipment screen image and the generation time thereof in the monitoring log.
5. A public intelligent device management system, comprising:
the request acquisition and verification module is used for acquiring and verifying the connection request sent by the intelligent equipment;
the accessed equipment generation module is used for adding the intelligent equipment which passes the verification into an accessed equipment list to generate accessed equipment;
a monitoring object generation module, configured to list the accessed device in a monitoring list to generate a monitoring object device;
a monitoring parameter obtaining module, configured to obtain connection state information of the monitored device, a processor utilization rate, a memory utilization rate, and a hard disk utilization rate;
the off-line alarm module is used for judging whether the connection state information is in an off-line state in a preset off-line monitoring period, and sending an alarm short message and/or an alarm mail if the connection state information is in the off-line state;
the process resource alarm module is used for judging whether the utilization rate of the processor is greater than a preset processor threshold value in a preset processor monitoring period or not, or whether the utilization rate of the memory is greater than a preset memory threshold value in a preset memory monitoring period or not, if so, sending an alarm short message and/or an alarm mail, calling and displaying an operating process list of the monitored object equipment, and closing the processor process of the monitored object equipment according to a received process closing instruction;
the hard disk resource alarm module is used for judging whether the hard disk utilization rate is greater than a preset hard disk threshold value in a preset hard disk monitoring period, if so, sending an alarm short message and/or an alarm mail, calling and displaying a data file list of the monitored object equipment, and deleting the data file of the monitored object equipment according to a received file deletion instruction;
and the process monitoring module is used for judging whether the process of the monitored object equipment is not detected every preset process monitoring period, sending a process restarting instruction to the monitored object equipment and detecting the process of the monitored object equipment again if the process of the monitored object equipment is judged to be not detected, and sending an alarm short message and/or an alarm mail if the process of the monitored object equipment is not detected.
6. The common intelligent device management system as claimed in claim 5, further comprising:
the task switching module is used for adding the verified intelligent equipment into an accessed equipment list, generating accessed equipment and then carrying out manual task switching management and/or timing task switching management on the accessed equipment;
the task switching module comprises:
the manual task switching management unit is used for acquiring a manual task switching instruction of an administrator and sending a task switching instruction to the monitored object equipment according to the manual task switching instruction so as to drive the monitored object equipment to switch a working task according to the task switching instruction;
and the timing task switching management unit is used for sending a preset task switching instruction to the monitored object equipment in each preset sending period so as to drive the monitored object equipment to switch the working task according to the preset task switching instruction.
7. The common intelligent device management system as claimed in claim 5, further comprising:
and the log recording module is used for recording the monitoring content corresponding to the alarm short message and/or the alarm mail in the monitoring log after sending the alarm short message and/or the alarm mail.
8. The common intelligent device management system as claimed in claim 7, further comprising:
the screen capturing module is used for sending a screen capturing instruction to the accessed equipment in each preset snapshot period so as to drive the accessed equipment to perform screen capturing operation and generate an equipment screen image;
the screen capture image acquisition module is used for acquiring the equipment screen image;
and the screen capture storage module is used for storing the equipment screen image and the generation time thereof in the monitoring log.
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