TW201837800A - Order Processing System and Method - Google Patents

Abstract

A system and method for processing orders is provided. The method comprises: Receiving a first order from a user and obtaining a first order information corresponding to the first order; according to the first order information, matching a first store in the database; sending a confirmation message to the first store, the confirmation message including the first order information for notifying the first store whether to confirm the first order; receiving a feedback message from the first store, the feedback message comprising the first store's order confirmation; if the first store confirmed the first order in the feedback message, the first order is established and a success information is pushed to the user.

Description

Order processing method and system

The present invention relates to the field of data analysis and processing technologies, and in particular, to an order processing method and system.

Online To Offline (O2O) refers to the combination of offline business and the Internet, making the Internet a platform for offline transactions. The O2O service e-commerce model includes processes for selecting goods (services), placing orders, and paying. With the continuous development of the O2O service e-commerce model, it is suitable for more accelerated rhythm life scenes, such as: door-to-door express delivery, door-to-door delivery, door-to-door fresh and other O2O mode door-to-door services are beginning to emerge.

In the current order processing process, the user sends an order in a store, and a store needs to confirm the order. If the order is confirmed, the order is established, and the product purchased by the user will be sent to the designated place after the store. If the order is returned due to out of stock, insufficient staff, and the order cannot be delivered, the order will not be established, the user needs to re-send the order in other stores and wait for the order to be established. In this process, it is not conducive to obtaining more valuable orders in the store, and it is not conducive to users to purchase goods.

In view of the above, it is an object of the present invention to provide an order processing method and system that can assign a user's order to the most appropriate store, and improve the efficiency and quality of processing orders.

An embodiment of the present invention provides an order processing method, the method includes: receiving a first order input by a user, and acquiring first order information corresponding to the first order; and matching the first order information according to the first order information Sending a confirmation message to the first store, the confirmation message includes the first order information, configured to notify the first store to select whether to confirm the first order; and receive the feedback message of the first store, the feedback message is The first store confirms the first order; if the first store confirms the first order in the feedback message, the first order is established, and the success information is pushed to the user.

An embodiment of the present invention further provides an order processing system, the system comprising:

Obtaining a module, configured to receive a first order input by the user, and obtain first order information corresponding to the first order; a matching module, configured to match the first order in the database according to the first order information; a module, configured to send a confirmation message to the first store, the confirmation message includes the first order information, configured to notify the first store to select whether to confirm the first order, and receive a module to receive feedback from the first store The message, the feedback message is the confirmation result of the first order by the first store; the push module is configured to: when the first store confirms the first order, the first order is established, and the success information is pushed to the user.

The above order processing method and system can allocate the user's order to the most suitable store, which is beneficial to the store to obtain more valuable orders, and also helps the user to purchase goods more quickly, and improves the efficiency and quality of the processing order.

The invention is described in detail below with reference to the accompanying drawings and specific embodiments.

FIG. 1 is a flow chart of an order processing method according to an embodiment of the present invention. As shown in FIG. 1, the method of this embodiment includes:

Step S101: Receive a first order of the user, and obtain first order information corresponding to the first order.

In this embodiment, the first order information specifically includes a product name, a quantity of the product, a destination address of the delivery, a delivery time, an order amount, a user name, and a contact information of the user.

Step S102, matching the first store in the database according to the first order information.

In this embodiment, the database may be a cloud database for storing basic information of all stores, including the name of the store, the address of the store, the inventory of the store, and the area of the store.

In order to more accurately and quickly match the market corresponding to the first order information, the step specifically includes:

The sales market that meets the screening condition is used as an alternative sales market, and the screening condition includes: the sales volume of the first order is satisfied by the store inventory, and the delivery destination area includes the delivery destination address. If there is only one alternative store, the alternative store is the matching result, that is, the first store.

If there are more than two alternative stores, the distance between the destination address of the delivery and each of the alternative stores is calculated, and the nearest candidate is taken as the matching result, that is, the first store.

In other embodiments, the first order information may further include a target store, that is, a store where the user preferentially wants to order the product. After receiving the first order, the target store may be directly used as the first store according to the first order information, and no matching is required from the database, and the first order is not confirmed only in the subsequent target store. It is only necessary to continue matching from this database. In a preferred embodiment, if the first order information is not matched to the store in the database, the failure information is pushed to the user.

Step S103, sending a confirmation message to the first store.

The confirmation message includes the first order information for notifying the first store to select whether to confirm the first order. After receiving the confirmation message, the first store may select whether to confirm the first order according to the first order information.

Step S104: Receive a feedback message of the first store. The feedback message is the confirmation result of the first order by the first store.

Step S105, if the first order in the feedback message confirms the first order, the first order is established, and the success information is pushed to the user. The success information includes information such as the name, address, and the like of the first store and the confirmation result of the first order by the first store.

In another embodiment, if the first order in the feedback message does not confirm the first order, then the second store is continued to be matched from the database.

It is worth noting that when the first store is a target store designated by the user, the user may be notified to confirm whether to accept the change of the store before continuing to match the second store from the database. If the user accepts the change of the store, it continues to match the second store from the database. If the user does not accept the change of the store, the failure information is pushed to the user.

In a preferred embodiment, if the matched store does not confirm the first order, the failure information is pushed to the user.

The failure information includes the reason for the failure, for example, the door cannot be matched, the user does not accept the change of the store, and the selected store does not confirm the first order.

FIG. 2 is a functional block diagram of an order processing system 10 according to an embodiment of the present invention. The order processing system 10 operates in an electronic device 2 that also includes a memory 20 and a processor 30. In an embodiment, the electronic device 2 may be a cloud server or a mobile terminal.

The order processing system 10 includes an acquisition module 110, a matching module 120, a confirmation module 130, a receiving module 140, and a push module 150. The modules 110-150 are configured to be executed by one or more processors (the processor 30 in this embodiment) to perform embodiments of the present invention. The module referred to in the embodiment of the present invention is a computer program segment that performs a specific function. The memory 20 is used to store data such as code of the interface control system 10. The processor 30 is configured to execute the code stored in the memory 20.

The obtaining module 110 is configured to receive a first order input by the user, and obtain first order information corresponding to the first order.

The matching module 120 is configured to match the first store in the database according to the first order information.

In this embodiment, the matching module 120 further includes a screening sub-module 1210 and a distance calculation sub-module 1220, wherein:

The filtering sub-module 1210 is configured to use the sales market that meets the screening condition as an alternative sales market, and the screening condition may include: the retail inventory meets the commodity demand of the first order, and the delivery area of the store includes the delivery destination address. If there is only one alternative store, the screening sub-module 1210 uses the candidate store as the matching result, that is, the first store.

When there are at least two alternative stores, the distance calculation sub-module 1220 calculates the distance between the delivery destination address and each of the alternative stores, and uses the nearest candidate market as the matching result, that is, the first store. .

In other embodiments, the first order information may further include a target store, that is, a store where the user preferentially wants to order the product. After the obtaining module 110 receives the first order, the matching module 120 can directly use the target market as the first store according to the first order information, and does not need to perform matching from the database, only in the subsequent When the target store does not confirm the first order, it is necessary to continue matching from the database.

The confirmation module 130 is configured to send a confirmation message to the first store. The confirmation message includes the first order information for notifying the first store to select whether to confirm the first order.

The receiving module 140 is configured to receive the feedback message of the first store. The feedback message is the confirmation result of the first order by the first store.

In a preferred embodiment, when the first store does not confirm the first order in the feedback message, the matching module 120 continues to match the second store from the database.

It should be noted that when the first store is a target store designated by the user, the confirmation module 130 is further configured to notify the user to confirm whether to accept the change of the store before the matching module 120 continues to match the second store from the database. . If the user accepts the change of the store, the matching module 120 continues to match the second store from the database.

When the first order confirms the first order in the feedback message, the first order is established, and the push module 150 pushes the success information to the user.

In another embodiment, the push module 150 is further configured to send a failure message to the user when the store cannot be matched, the user is confirmed not to accept the change of the store, or the matched store does not confirm the first order.

Any modifications, equivalent substitutions and improvements made within the spirit and scope of the invention are intended to be included within the scope of the present invention.

2‧‧‧Electronic devices

10‧‧‧ Order Processing System

110‧‧‧Get the module

120‧‧‧matching module

130‧‧‧Confirmation module

140‧‧‧ receiving module

150‧‧‧Pushing module

1210‧‧‧ screening sub-module

1220‧‧‧ Distance calculation submodule

20‧‧‧ memory

30‧‧‧ Processor

FIG. 1 is a flow chart of an order processing method according to an embodiment of the present invention.

Figure 2 is a functional block diagram of an order processing system in accordance with an embodiment of the present invention.

no

Claims (14)

An order processing method, the method comprising the steps of: receiving a first order input by a user, and acquiring first order information corresponding to the first order; and matching the first store in the database according to the first order information Sending a confirmation message to the first store, the confirmation message includes the first order information, for notifying the first store to select whether to confirm the first order; receiving the feedback message of the first store, the feedback message is the first a confirmation result of the first order by the market; and if the first order confirms the first order in the feedback message, the first order is established, and the success information is pushed to the user. The order processing method according to claim 1, wherein the first order information specifically includes a product name, a product quantity, a delivery destination address, a delivery time, an order amount, a user name, and a user contact information. The order processing method of claim 2, wherein the matching process specifically includes: selecting a market that meets the screening condition as an alternative market, the screening condition includes: the quantity of goods in the first inventory that meets the first order, the store delivery The area includes the destination address of the delivery; if there is only one alternative store, the alternative store is used as the first store; and if there are more than two alternative stores, the destination address of the transfer and each of the alternative stores are calculated The distance between the two will be the nearest store from the nearest alternative. The order processing method according to claim 2, wherein the first order information further includes a target store, and when the first order is received, the target store is directly used as the first according to the first order information. The store. The order processing method according to claim 1, wherein the method further comprises the step of: if the first order in the feedback message does not confirm the first order, continuing to match the second store from the database. The order processing method according to claim 5, wherein the method further comprises the steps of: notifying the user to confirm whether to accept the change of the store; and continuing to perform the change of the store; The step of continuing to match the second store from the database; and if the user does not accept the change of the store, pushing the failed information to the user. The order processing method according to claim 5, characterized in that if the sales order cannot be matched, or the matched sales outlet does not confirm the first order, the failure information is pushed to the user. An order processing system, comprising: an obtaining module, configured to receive a first order input by a user, and obtain first order information corresponding to the first order; a matching module, configured to use the first order information Matching the first store in the database; the confirmation module is configured to send a confirmation message to the first store, the confirmation message includes the first order information, and is used to notify the first store to select whether to confirm the first order; Receiving a module, receiving a feedback message of the first store, the feedback message is a confirmation result of the first order of the first store; and a pushing module, configured to: when the first store confirms the first order, the first Once an order is established, the success message is pushed to the user. The order processing system of claim 8, wherein the first order information specifically includes a product name, a product quantity, a delivery destination address, a delivery time, an order amount, a user name, and a user contact information. The order processing system of claim 9, wherein the matching module comprises: a screening sub-module, configured to select a market that meets the screening condition as an alternative market, the screening condition may include: the inventory inventory satisfies the The merchandise demand of the first order, the area of the delivery of the store includes the destination address of the delivery; if there is only one alternative store, the alternative store is used as the first store; and the distance calculation sub-module is used for at least two or more In the alternative store, the distance between the destination address of the delivery and each of the alternative stores is calculated, and the nearest store is taken as the first store. The order processing system of claim 10, wherein the first order information further comprises a target store, and when the first order is received, the target store is directly used as the first according to the first order information. The store. The order processing system of claim 8, wherein if the first order in the feedback message does not confirm the first order, the matching module continues to match the second store from the database. The order processing system of claim 12, wherein before the matching module continues to match the second store from the database, the method further includes: a pushing module, configured to notify the user to confirm whether to accept the change of the store; If the user accepts the change of the store, the matching module continues to match the second store from the database; and if the user does not accept the change of the store, the push module pushes the failure information to the user. The order processing system of claim 12, wherein the push module is further configured to: when the first store is not confirmed, or if the matched store does not confirm the first order, push the failure information to the user.