TW201621806A - Wellbeing support management system, wellbeing support management method - Google Patents

Abstract

The purpose of the present invention is to, even if a subject becomes unable to express her own will, appropriately manage the subject's assets, support the subject with regard to her wellbeing, and provide an environment with which people close to the subject, such as family or relatives, can feel comfortable. In the present invention, first processing is executed, in which asset intention information that indicates the intention of the subject in relation to the handling of assets and personal care intention information that indicates the intention of the subject in relation to personal care activities relating to medical treatment or nursing are registered in an intention database, the execution results of second processing carried out on the basis of the asset intention information or the personal care intention information registered in the intention database are received from a second processing unit, and report information based on the execution results and the registered asset intention information or personal care intention information is transmitted to a terminal. In addition, second processing is executed, in which processing is executed in relation to the assets of the subject on the basis of the asset intention information, or processing is executed in relation to the personal care activities of the subject on the basis of the personal care intention information, and such execution results are output to a first processing unit.

Description

Welfare support management system, welfare support management method

The present invention relates to a welfare support management system and a welfare support management method.

In recent years, in the progress of the aging society, proper property management in the later years has become increasingly important. In particular, it is considered that the property itself cannot be managed due to the onset of dementia after the old age. In addition, it is also considered that it is difficult for people with mental disabilities to manage property in person. In the case of the above-mentioned situation, for example, it is disclosed in Patent Document 1 that the money required for the management support service is collectively managed for the elderly or the person with a physical disability, even before the onset of dementia. The technique of the procedure of the procedure of the payment.

[Previous Technical Literature] [Patent Literature]

[Patent Document 1] Japanese Patent Laid-Open Publication No. 2008-071308

In the above-mentioned Patent Document 1, the lawyers who are entrusted to participate in the advance payment management system are managed to pay the advance payment, and the management group can receive support from members of the elderly or the mentally handicapped without any cumbersome business procedures. service. However, in the above-mentioned system, if the lawyer who is completely entrusted with management improperly uses the advance payment, the verification cannot be performed, and the property cannot be properly managed. When it becomes a dementia or a person with a disability and becomes unspeakable, it often causes anxiety or worry as shown above.

In addition, the management of the welfare is also extremely important, and it is necessary to support the welfare side, such as medical care or nursing care, until the time when it is not possible to express it. If you become a dementia or a person with a disability, you may use a medical institution or a care facility. However, there have been many problems in the past that only support these institutions or facilities. In other words, it is extremely important to support and care for the person in the welfare area in cooperation with the above-mentioned institution or the facility. In addition, it is extremely important to provide an environment where not only the person, but also his family or relatives can feel at ease.

The present invention has been made in view of the above circumstances, and aims to provide a welfare management system and a welfare management method that can provide appropriate management of property even in the case where the person cannot express the meaning, and support the person on the welfare side, and his family or relatives The environment where the relevant personnel can be at ease.

In order to achieve the above object, the welfare support management system of the present invention is configured as a welfare support management system, which is managed and utilized. A welfare support management system that manages the property of the user and manages the daily life of the user, and is characterized by: a memory unit, which is a memory intention database, and the intention database is a memory indicating an intention to deal with the property of the person. The property intention information and the daily life intention information indicating the intention of the medical or nursing care about the daily life of the person; the first processing unit performs the first processing, the first processing is the property intention information and the foregoing The daily life intention information is registered in the intention database, and the second processing unit receives the execution result of the second process based on the property intention information registered in the intention database or the daily life intention information, according to the foregoing The execution result, and the registered property intention information or the daily life intention information report information are transmitted to the terminal device; and the second processing unit executes the second process, and the second process is based on the property intention information. Execute the handling of the aforementioned personal property, or perform according to the aforementioned daily life intention information Processing the I OFF actions of everyday life, and outputs the execution result to the first processing unit.

Further, the present invention is also known as a welfare support management method using the above-described welfare support management system.

According to the present invention, it is possible to provide an environment in which the property can be appropriately managed even if the person cannot express the meaning, and the person is supported on the welfare side, and the family member or relatives can feel at ease.

1000‧‧‧Welfare Support Management System

100‧‧‧user terminal

101‧‧‧ Input Department

102‧‧‧Display Department

103‧‧‧Communication Department

104‧‧‧Control Department

200‧‧‧Welfare Support Management Server

201‧‧‧Memory Department

2011‧‧‧User Management DB

2012‧‧‧Intention DB

2013‧‧‧Medical Care DB

202‧‧‧Processing Department

203‧‧‧Communication Department

204‧‧‧Control Department

300‧‧‧ care management server

301‧‧‧Memory Department

302‧‧‧Processing Department

303‧‧‧Communication Department

304‧‧‧Control Department

400‧‧‧Student terminal

500‧‧‧ medical institution server

501‧‧‧Memory Department

502‧‧‧Processing Department

503‧‧‧Communication Department

504‧‧‧Control Department

600‧‧‧sponsor terminal

700‧‧‧ financial institution server

701‧‧‧Memory Department

702‧‧‧Processing Department

703‧‧‧Communication Department

704‧‧‧Control Department

800‧‧‧Guardian Management Server

801‧‧‧Memory Department

802‧‧‧Processing Department

803‧‧‧Communication Department

804‧‧‧Control Department

N‧‧‧Network

Fig. 1 is a view showing an example of the configuration of a welfare support management system in the present embodiment.

Fig. 2 is a diagram showing an example of various materials memorized by the memory unit.

FIG. 3 is a diagram showing an example of a user management DB.

Fig. 4 is a diagram showing an example of an intention DB.

Fig. 5 is a diagram showing an example of a medical care DB.

Fig. 6 is a sequence diagram showing the processing procedure of the welfare support management process.

Hereinafter, embodiments of the welfare support management system and the welfare support management method of the present invention will be described in detail with reference to the accompanying drawings. In the system, for example, if the person is old, the person with dementia, or the mentally handicapped person cannot express his or her own meaning, the person registers in advance how to use the property such as money used in daily life, and for medical or nursing care. In addition, what kind of support should be carried out after the registration, while supporting the property based on the contents of the registration, and supporting the person on the welfare side, the family or relatives and other related personnel can grasp the property management or support status, and even the third in the welfare support status. The organization cooperates with the information.

FIG. 1 is a view showing an example of the configuration of the welfare support management system 1000 in the present embodiment. As shown in FIG. 1, the welfare support management system 1000 includes a user terminal device 100, a welfare support management server 200, a care management server 300, a sponsor terminal 400, a medical institution server 500, and a contractor terminal 600. The financial institution server 700, the monitoring management server 800, and the network N. Among them, the network N is the Internet and so on. General public network. In the following, the care management server 300 and the medical institution server 500 are shown as an example of the daily life management server, and the financial institution server 700 and the monitoring management server 800 are displayed as an example of the property management server.

The user terminal device 100 is a portable terminal device such as a smart phone, and a terminal device operated by a user of the system. As shown in FIG. 1, the user terminal device 100 includes an input unit 101, a display unit 102, a communication unit 103, and a control unit 104.

The input unit 101 accepts an operation from the user, and the display unit 102 displays the result of the operation. The communication unit 103 transmits and receives various materials to and from other servers connected to the network N. The control unit 104 controls the operations of the respective units of the user terminal device 100.

The welfare support management server 200 is a general computer owned by the administrator of the system. If the person cannot express the meaning, he or she manages the property according to the intention of the pre-registration, and the medical institution or the nursing facility or the nursing facility. A server such as a facility to support the third party organization of the company to manage the support status. As shown in FIG. 1, the welfare support management server 200 includes a storage unit 201, a processing unit 202, a communication unit 203, and a control unit 204.

The memory unit 201 stores various materials that are used in the system. The processing unit 202 executes various processes for performing the above-described support. The communication unit 203 is responsible for transmitting and receiving data between the welfare support management server 200 and other servers or terminals. The control unit 204 controls the operations of the respective units of the welfare support management server 200. About welfare support management server The specific treatment carried out by 200 is described later.

FIG. 2 is a diagram showing an example of various materials stored in the memory unit 201. As shown in FIG. 2, the memory unit 201 stores a user management DB 2011, an intention DB 2012, and a medical care DB 2013.

The user management DB 2011 is a database for managing the users of the system. FIG. 3 is a diagram showing an example of the user management DB 2011. As shown in FIG. 3, the user management DB 2011 corresponds to a user ID, a password, a name, an address, a family configuration, a family/relative address, and a terminal ID.

The user ID is an ID for identifying the user of the system. The password is the input information required to use the system. The name and address are the user's own name and address. The family composition is the family composition of the user. The home/relative address is received by the welfare support management server 200, and the mail address of the report mail indicating the support status of the person or the support status of the welfare side is received. The terminal ID is used to identify the ID of the terminal of the user terminal 100 of the system. In FIG. 3, Mr. Hitachi Taro, a user of the user ID "U0001" and the password "ABCD", is a three-person family, and lives in the Shinagawa-ku, Tokyo ○○, and uses the terminal of the terminal ID "T12345". The machine 100 utilizes the system. In addition, the mail address for receiving the report mail is displayed as "xxx@xx".

Intention DB2012 is a user of this system, and is prepared to be a person who is dementia or physically and mentally handicapped and cannot express his or her own meaning. It is used to pre-register the property intention information about how to dispose of property, etc., or how to hope for it. Supporting daily life intentions such as actions in daily life database. In addition to the above information about expenditures, the Property Intention Information contains information on how to obtain income, how to use the property, and includes financial assets such as trust accounts and general accounts. In addition, the daily life intention information includes: information that should be paid attention to when taking care of the care, information indicating the administration or medical history, information indicating the characteristics of the person such as interest or ability, and welfare services or medical treatment that are necessary for the nursing or medical treatment. Information on institutions, care facilities, etc.

FIG. 4 is a diagram showing an example of the intention DB2012. On the upper side of Fig. 4, an example of property intention information is displayed. As shown in the upper side of FIG. 4, the property intention information stored in the intention DB 2012 corresponds to the memory, the amount, the usage period, the period, the intention code, the subject of use, and the method of use.

The division is information indicating the details of the property. The amount is information indicating the amount of each property that is divided by the details. The usage period indicates the period in which the information of each property is used. The intent code indicates information on the purpose of the property that is distinguished by a breakdown. Use the main system to set who can use the information about the property. The method of use is information that uses the subject to use the property.

In the upper side of FIG. 4, for example, the severance of the user who has the user ID of U0001 is 10,000 yen. It is expected to be used as a care/medical expense with an intention code of 2 in a cycle of 30 years and half a year. intention. In addition, its use of the main system indicates that it is only authorized to withdraw funds according to the care facility A. As described above, in the intention DB2012, each user is memorized with various intentions regarding the user's property such as the use, time, main body, and usage method of the property.

In the lower side of Figure 4, the property intention information is displayed, but about daily life. For the purpose of the information, for example, the item "When the care is taken care of, the information should be noted" is called "徘徊", and the item "information indicating the administration or medical record" is called "neural pain". The item "information that expresses the characteristics of the person's characteristics such as interest or ability" is called "golf, chess", and the item "the welfare service or medical institution that is necessary for the nursing or medical face, and the care facility" is called "nervous". In the same way as the property intention information, the information is stored in the corresponding memory for each user.

In the medical care DB2013, if the user of the system becomes dementia or a person with a disability and cannot express his or her own meaning, it is formed as support for the person to be used to register the medical treatment that the user actually receives every day or A database of information on care. FIG. 5 is a diagram showing an example of the medical care DB 2013. As shown in FIG. 5, the medical care DB 2013 corresponds to memory, medical code (care code), date and time, and medical content (care content). The distinction is expressed as information about who is medical or nursing. The medical code (care code) is information indicating the type of disease (care required) that requires medical care (or care). The date and time is the date and time when the medical (or care) is administered. The medical content (care content) is the specific content of the medical (or care) performed by the user.

In FIG. 5, for example, a user whose user ID is U0001 is in a disease (for example, neuralgia) with a corresponding medical code of 1, on the 3rd of October, 2014, between 15:00 and 16:00, by Hospital B receives medical consultations for palpation and palpation. In addition, it means that the user must have a caregiver with a care code of 1 (for example, physical function/living action), on October 2, 2014, between 10:00 and 12:00, by caring for the facilities. A Accepting the care of assisted care. The medical code or the care code described above may be pre-determined by a country or the like.

In the present embodiment, the nursing or medical treatment is taken as an example, but the daily life content (sleep time, meal time or number of times, action range, and the like) may be registered. At this time, since the user's family or relatives report the user's own life record (Life Log), the family member or relative can grasp the living condition of the user, and can safely monitor the user. Next, returning to FIG. 1, the processing unit 202 of the welfare support management server 200 will be described.

The processing unit 202 executes the user information, the registration of the intention information, the registration of the care record or the medical record, the registration of the property transaction result, the registration of the guard record, and the report of the login to the user terminal 100 as described above. The feedback of the results of these logins to each server. The communication unit 203 transmits and receives various materials to and from other servers or terminals connected to the network N. The control unit 204 controls the operations of the respective units of the welfare support management server 200. The specific processing performed by the welfare support management server 200 will be described later using FIG.

The care management server 300 is a general computer that the care facility facilities have, and is a server that manages the user's care status. As shown in FIG. 1, the care management server 300 includes a storage unit 301, a processing unit 302, a communication unit 303, and a control unit 304.

The memory unit 301 memorizes the care record such as the care content in addition to whether or not the user needs to be cared for. As an example of the care record, for example, it is distinguished from the medical/care DB 2013 shown in FIG. 5 as "care". The items after the project (the care code, date and time, subject, and care items) are the same item information.

The processing unit 302 records the care record as described above in the storage unit 301, and transmits the care record to the welfare support management server 200. Further, the welfare support management server 200 receives feedback on the registration result of the care record. The communication unit 303 transmits and receives various materials to and from other servers or terminals connected to the network N. The control unit 304 controls the operations of the respective units of the care management server 300. The specific processing performed by the care management server 300 will be described later using FIG. Among them, the care record is input to the care management server 300, for example, a general-purpose computer used by a contractor such as a caretaker, that is, the contractor terminal 400.

The medical management server 500 is a general computer included in a medical institution, and is a server that manages the medical condition (treatment or care situation) of the user. As shown in FIG. 1, the medical management server 500 includes a storage unit 501, a processing unit 502, a communication unit 503, and a control unit 504.

The memory unit 501 is a medical record such as memory therapy or nursing care in addition to medical treatment of the user. For example, the item of the medical record is the same item as the item (medical code, date and time, subject, medical item) after the item that is classified as "medical" in the medical care DB 2013 shown in FIG. .

The processing unit 502 records the medical record as described above in the storage unit 501, and transmits the medical record to the welfare support management server 200. Further, the welfare support management server 200 receives the medical record Feedback on the recorded login results. The communication unit 503 transmits and receives various materials to and from other servers or terminals connected to the network N. The control unit 504 controls the operations of the respective units of the medical management server 500. The specific processing performed by the medical management server 500 will be described later using FIG. Among them, the medical record is input by the contractor terminal 600 used by the contractor such as a doctor or a caregiver, and is recorded in the medical management server 500.

The financial institution server 700 is a general computer owned by a financial institution, and is a server that manages transactions of assets such as a user's savings deposit account. As shown in FIG. 1, the financial institution server 700 includes a storage unit 701, a processing unit 702, a communication unit 703, and a control unit 704.

The memory unit 701 memorizes transaction information about assets such as savings deposit accounts (for example, the withdrawal amount of the savings deposit, the withdrawal date and time, the store, the cash card number, and the balance). Since the transaction information is the same as the information memorized in the general financial institution, the description thereof is omitted here.

The processing unit 702 records the transaction information as described above in the storage unit 701, and transmits the transaction record to the welfare support management server 200. Further, the welfare support management server 200 receives feedback on the registration result of the transaction record. The communication unit 703 transmits and receives various materials to and from other servers or terminals connected to the network N. The control unit 704 controls the operations of the respective units of the financial institution server 700. The specific processing performed by the financial institution server 700 will be described later using FIG. Among them, the transaction information is input, for example, by an ATM (Automated Teller Machine) of a bank and is recorded in a financial institution servo. 700.

The monitoring management server 800 is a general computer held by a firm or company to which a guardian such as a lawyer belongs, and is a server that manages the monitoring record of the user. As shown in FIG. 1, the monitoring management server 800 includes a storage unit 801, a processing unit 802, a communication unit 803, and a control unit 804.

The memory unit 801 memorizes monitoring information about guardian affairs such as property management or asset monitoring (for example, for property management, it is a monthly income and expenditure report). Since the guardianship information is the same as the information used in the court or the like, the description thereof is omitted here.

The processing unit 802 records the monitoring information as described above in the storage unit 801, and transmits the monitoring record to the welfare support management server 200. Further, the welfare support management server 200 receives feedback on the registration result of the monitoring record. The communication unit 803 transmits and receives various materials to and from other servers or terminals connected to the network N. The control unit 804 controls the operations of the respective units of the monitoring management server 800. The specific processing performed by the monitoring management server 800 will be described later using FIG. Among them, the monitoring information is input by a contractor terminal used by a contractor such as a lawyer, and is recorded in the monitoring management server 800.

Next, the processing (welfare support management processing) performed in the present system will be described. Fig. 6 is a sequence diagram showing the processing procedure of the welfare support management process.

As shown in FIG. 6, in the present system, in S601 to S603, the process of registering the user and the user's intention is executed. When the input unit 101 of the user terminal device 100 receives a registration request from the user, the communication unit 103 is blessing The support management server 200 transmits the login request (S601). The information received at the time of registration request is, for example, the same information as the user management DB 2011 shown in FIG. 3 and the intention DB 2012 shown in FIG.

When receiving the registration request by the user terminal device 100, the processing unit 202 of the welfare support management server 200 registers the information in the user management DB 2011 and the intention DB 2012 (S602), and transmits the registration result to the user terminal device 100. (S603). Thereafter, the display unit 104 of the user terminal device 100 displays the registration result received by the welfare support management server 200, and the user confirms the content.

At this time, the processing unit 202 of the welfare support management server 200 may transmit the property intention information or the daily life intention information included in the registered intention DB 2012 to another server to share the information. For example, the processing unit 202 of the welfare support management server 200 transmits the property intention information to the monitoring management server 800, and the monitoring management server 800 registers the user's property expenditure intention, whereby the guardian can often grasp the user as usual. In the case of property management, even if the user cannot express it, the owner can grasp the intention and properly manage the property. Further, for example, the processing unit 202 of the welfare support management server 200 transmits the daily life intention information to the care management server 300, and the care management server 300 registers the intention to pay attention to the daily life as a support for daily life, thereby taking care of the blessing. The address facility can always grasp the user's care status at ordinary times, and even if the user cannot express it, the user can grasp the intention and pay attention to proper care support. Similarly, for example, in a medical institution, a "neurological surgeon" or a physician other than this can "neuropathic" as an old problem. As a premise, the treatment is carried out, and the possibility of being interested in "golf golf" is grasped as a judgment material, and it can be applied to treatment.

In some cases, the following may not be displayed. If it is necessary to change the distribution of property expenses or the deterioration of the condition, it is necessary to change the registered intention information or daily life intention when the initial registration is changed. Information, and transmitted to each server each time or at a certain timing.

Specifically, as will be described later, in steps S608, S617, and S624, the processing results (care record, medical record, transaction record, and procedure record feedback) of the welfare support management server 200 are not only for the user or The user terminal or the user's user terminal 100 or each server that performs the care record, the medical record, the transaction record, and the procedure record may also include all or a part of the servers included in the system (for example, the care management server 300, All of the medical institution server 500, the financial institution management server 700, and the monitoring management server 800 perform transmission, and the information is shared by all of the system. By sharing the information as described above, it is possible for the user, the family member, or the relatives to transmit the report received by the welfare support management server 200 to the institution having the other servers, etc., thereby eliminating the trouble. More peace of mind. At this time, it is also possible to transmit the contents of the report without transmitting the contents of the report (for example, the gist of the patient's condition), and the information is received by the server of the user terminal 100 or each of the facilities or agencies of the institution. It is confirmed by accessing the server of the transmission source. At this time, only the gist is transmitted and received, so the data load between the networks is alleviated.

The processing unit 302 of the care management server 300 receives the sponsor When the care record input by the terminal device 400 is recorded, it is stored in the storage unit 301 and transmitted to the welfare support management server 200 (S604). The processing unit 202 of the welfare support management server 200 registers the care record received by the care management server 300 in the medical care DB 2013 shown in FIG. 5 (S605).

When the processing unit 502 of the medical management server 500 receives the medical record input by the contractor terminal 600, it is stored in the storage unit 501 and transmitted to the welfare support management server 200 (S606). The processing unit 202 of the welfare support management server 200 registers the medical record received by the medical management server 500 in the medical care DB 2013 shown in FIG. 5 (S607).

When the processing unit 202 of the welfare support management server 200 performs the confirmation of the care record or the medical record or the registration, the message is transmitted to the user, the family member, or the relatives (S608), and the person is watching the user terminal. The display unit 102 of the machine 100 or the like confirms the report content (S609). In this case, the processing unit 202 of the welfare support management server 200 can transmit the content of the intention DB 2012 registered together with the report content, and can determine whether the report content and the information registered in the intention DB 2012 are different. When there is a disagreement, it is judged that the disposition or action according to the intention of the user is not performed, and is transmitted to the user terminal (the same applies to the cases of S617 and S618, S624, and S625 below).

The destination of the mail is, for example, pre-registered in the mail address of the user management DB 2011 shown in FIG. 2. As shown above, the user’s care status, medical care, or care status will be used not only by the user but also Reports by family members or relatives, etc., so that even if the user becomes a dementia or a person with physical or mental disabilities and can not express the meaning of the person, he or she can also have the status of care, medical care or care, so his family or relatives, etc. Relevant personnel can feel at ease.

The processing unit 202 of the welfare support management server 200 compares the received medical record with the medical record registered in the past, for example, the medical code is "2" (neural pain) and becomes "2" (neural pain and low back pain). When the treatment content is changed more than a certain amount or more, the result is transmitted to the care management server 300 (S610), and the processing unit 301 of the care management server 300 registers the information in the storage unit 301, and Total information (S611). The information shown above is shared between the medical institution and the care facility, so that the care facility can grasp changes in the treatment status of the user, and the care can be performed according to the treatment status of the user. Of course, there is no certain change, and the above information can be shared on a daily basis. At this time, it is possible to grasp what kind of treatment the user receives every day.

Further, the processing unit 202 of the welfare support management server 200 compares the received care record with the care record registered in the past. For example, if the care code is "1" (assisted by the body function/living action), it becomes "2". (When the care function of the living function) changes the care content more than a certain amount, the result is transmitted to the medical management server 500 (S612), and the processing unit 502 of the medical management server 500 is The information is registered in the storage unit 501 and the information is shared (S613). By having the information shown above in the care facility and the medical institution, the medical institution can grasp the change of the care status of the user, and can use it according to the use. Treatment or care is performed when you go to the hospital or when you are in hospital. Of course, even in the absence of more than a certain change, the above information can be shared on a daily basis. At this time, it is possible to grasp what kind of care the user receives every day.

In step S610, the processing unit 202 of the welfare support management server 200, if there is a disagreement between the daily life intention information registered in advance and the contents of the care record or the medical record confirmed in S605 or S607, The divergent information is transmitted to the care management server 300 or the medical institution server 500 for feedback. For example, in order to pay attention to the user's home visit, it is not necessary to register the daily life intention information twice a day, and if the number of visits is one day, the number of visits is insufficient. It is transmitted to the care management server 300 to urge attention to the facility. At this time, the purpose of the number of accesses may be transmitted to the user terminal device 100. At this time, the user, the family member, and the relatives of the family can grasp the situation that they are not satisfied with the facilities that can be satisfied at the care facility, and can quickly take the transfer to other facilities such as the destination facility that meets the intention. Of course, the feedback information can also be transmitted to other servers to share the information.

Further, when the processing unit 702 of the financial institution server 700 receives the transaction information when the transaction processing of the property such as the user's savings deposit is executed by the ATM (S614), the transaction information is transmitted to the welfare support management server 200 ( S615). The processing unit 202 of the welfare support management server 200 compares the transaction information received by the financial institution server 700 with the intention DB2012 shown in FIG. 4, and confirms whether the transaction is According to the user's intention, the registration is performed (S616). For example, if the transaction information is a withdrawal of a savings deposit, it is confirmed whether the withdrawal amount is an amount exceeding the amount registered in the intention DB2012, or whether the withdrawal period is the set period, and the transaction information is registered. The registered transaction information is the same information as the already described transaction information, and is accumulated in the storage unit 201.

The processing unit 202 of the welfare support management server 200 transmits the mail to the user or the family member or relatives when the transaction information is confirmed and registered (S617), and the user views the user terminal 100. The display unit 102 or the like confirms the report content (S618). The destination of the mail is the same as that of S609. As described above, by using a related person such as a family member or a relative, the user not only reports the use status of the user's own property, but even if the user himself becomes dementia or physically and mentally handicapped and cannot express his or her own meaning, It can replace the person to manage the user's own property, so the family or relatives and other related personnel can feel at ease.

Further, when the processing unit 202 of the welfare support management server 200 determines that the transaction by the received transaction record is not the intended person according to the user, the result is transmitted to the financial institution server 700 (S619). The processing unit 702 of the financial institution server 700 registers the information in the storage unit 701 and shares the information (S620). The information shown above is shared with financial institutions. Not only suspicious persons, but even guardians such as lawyers, can prevent property violations that violate the user's intentions. Of course, regardless of whether the transaction is in accordance with the user's intention, the above information can also be shared on a daily basis. At this time, it is possible to grasp what kind of transaction the user performs every day.

When the processing unit 802 of the monitoring management server 800 receives the procedure record when the procedure processing for monitoring the user's own person is executed (S621), the processing unit 802 transmits the procedure record to the welfare support management server 200. (S622). The processing unit 202 of the welfare support management server 200 compares the procedure record received by the monitoring management server 800 with the intention DB2012 shown in FIG. 4, and confirms whether or not the procedure is in accordance with the user's intention and logs in (S623). ). For example, if the procedure is recorded as a monthly income and expenditure report, it is checked whether the withdrawal amount is an amount exceeding the amount of the amount registered in the intention DB 2012, or whether the withdrawal period is the set period, and the procedure record is registered. The registered procedure record is the same as the already-described monitoring information, and is stored in the storage unit 201.

When the processing unit 202 of the welfare support management server 200 performs the confirmation of the procedure record or the registration, the processing unit 202 transmits the recorded content to the user, the family member, or the relatives (S624), and the user views the user terminal 100. The display unit 102 or the like confirms the report content (S625). The destination of the mail is the same as that of S609. As described above, the situation of the user's guardianship record is reported not only to the user himself, but also to the family member or relatives, and the like, even if the user himself becomes dementia or physically and mentally handicapped and the person cannot express the meaning of the person. Under the circumstance, the user's own guardianship management can also be carried out, so that the family or relatives and other related personnel can feel at ease.

Further, the processing unit 202 of the welfare support management server 200 determines that the procedure by the received monitoring record is not the user. When the intended person transmits the result to the monitoring management server 800 (S626), the processing unit 802 of the monitoring management server 800 registers the information in the storage unit 801 and shares the information (S627). By sharing the information shown above with financial institutions, not only suspicious persons, but even guardians such as lawyers, can prevent guardianship procedures that violate the intention of the user. Of course, regardless of whether the transaction is in accordance with the user's intention, the above information can also be shared on a daily basis. At this time, it is possible to grasp what kind of monitoring procedures are performed on the user every day.

If the financial institution server 700 or the monitoring management server 800 is the same as the care management server 300 or the medical institution server 500, the processing unit 202 of the welfare support management server 200 is in step S619 or S626, if When there is a disagreement between the pre-registered property intention information and the content of the transaction record or the procedure record confirmed in S616 or S623, the information about the divergence is transmitted to the care management server 300 or the medical institution server 500 for feedback. . For example, if the withdrawal amount of the savings deposit exceeds a preset amount (for example, "XX yen" as shown in Fig. 4), the message exceeding the amount of the registered amount is transferred to the golden institution server. 700, and the financial institution is urged to pay attention. At this time, the amount of the deposit can be transferred to the user terminal device 100 beyond the amount of the registered deposit. At this time, the user or the family member and his relatives can grasp It is not for the user's own malicious third party to withdraw the savings deposit, etc., and can quickly respond to the police and other correspondence.

The processing as described above is performed for all servers constituting the system, whereby the user or property or information of daily life is used in various institutions or facilities. It is shared, and the condition of property or daily life is not only the user but also reported to the relatives, which is more reassuring. Further, in the respective servers, by sharing information of other servers, each of the facilities or organizations can support the user's property or daily life activities in coordination. In other words, not only the intention of registering the property or the daily life of each server, but also the care disposal, medical treatment, transaction, and procedure performed by the facility or institution with the intention and the server. As a result, even if it becomes unspeakable, you can give it to you and continue to support you on the property and in your daily life.

In the foregoing embodiment, the care management server 300 and the medical institution server 500 are displayed as an example of the daily life management server, and the financial institution server 700 and the monitoring management server 800 are displayed as an example of the property management server. The management server 300 is a general computer and a financial institution server 700 that is provided in a care facility, and is a general computer included in a financial institution, and the monitoring management server 800 is a company or a company owned by a guardian or the like. Generally, the computer will be described. However, it may be configured to provide all or one of the welfare support management server 200, the care management server 300, the medical institution server 500, the financial institution server 700, and the monitoring management server 800 (for example, All or part of the functions of the above-described welfare support management process executed by the control unit of each server are used as one system or one IT service, and the welfare support management system 1000 used by the facility, the financial institution, and the guardian is used.

However, the present invention is not limited to the above-described embodiments, and includes various modifications, and is not necessarily limited to those having all of the constituents described.

100‧‧‧user terminal

200‧‧‧Welfare Support Management Server

300‧‧‧ care management server

500‧‧‧ medical institution server

700‧‧‧ financial institution server

800‧‧‧Guardian Management Server

Claims (7)

A welfare support management system, which is a welfare support management system that manages the property of a user and manages the daily life of the user, and is characterized by: a memory unit, which is a memory intention database, and the intention information The library system indicates information on property intentions regarding the intention of handling the property of the person, and daily life intention information indicating the intention of the medical or nursing care about the daily life of the person; the first processing unit executes the first processing, the first processing 1 processing, the property intention information and the daily life intention information are registered in the intention database, and the second processing unit receives the property intention information or the daily life intention information registered in the intention database. The execution result of the second process is transmitted to the terminal device based on the execution result and the registered property intention information or the daily life intention information; and the second processing unit executes the second process. The second processing is performed on the aforementioned property of the person based on the aforementioned property intention information. , Or according to the daily lives of intent to perform information processing related to the aforementioned actions of my daily life, and the output of the preceding execution result to said first processing unit. The welfare support management system according to the first aspect of the invention, wherein the welfare support management system includes: the terminal device; a property management server that manages the property of the person; a daily life management server that controls the action of the medical care or the care; and a welfare support management server that manages the property management server and the daily life management server, and the welfare support management server executes the first process, the property management The server executes the processing related to the personal property described above in the second processing, and the daily life management server executes the processing related to the daily life of the person in the second processing. The welfare support management system of claim 2, wherein the property management server transmits an execution result to the welfare support management server and the daily life management server, and the daily life management server executes the result The welfare support management server, the property management server, and the daily life management server are registered to the welfare support management server and the property management server, and the execution result received by each server is registered. The welfare support management system according to the second or third aspect of the patent application, wherein the welfare support management server updates the intent if the property intention information of the user or the daily life intention information is updated. The information is transmitted to each server included in the welfare support management system, and each of the servers included in the welfare support management system is the updated property intention information or the daily routine received by the welfare support management server. Sign in to the life intention information. A welfare support management method that manages the use of the user's wealth The welfare support management method performed by the welfare support management system that manages the actions of the user's daily life includes a registration step, which is information indicating the intention of the property related to the processing of the property, and The daily life intention information regarding the intention of the medical or nursing care about the daily life of the person is registered in the intention database; the first processing step is to perform the first processing, and the first processing is received by the second processing unit according to the registration The execution result of the second process performed by the foregoing property intention information or the daily life intention information of the intention database is transmitted based on the execution result and the registered property intention information or the daily life intention information report information. And the second processing step of performing the second processing according to the foregoing property intention information, or performing the processing relating to the personal life of the person according to the daily life intention information. Processing of the action, and outputting the aforementioned execution result to the first processing unit The welfare support management method of claim 5, wherein in the first processing step, the execution result is transmitted to a property management server that manages the property of the person, and an action for managing the daily life of the person and is related to medical treatment or The welfare support management server of the daily life management server and the daily life management server of the action of the care, in the second processing step, the execution result is transmitted to the welfare support management server and the property management server And the aforementioned execution result received by each server is registered. The welfare support management method according to the fifth or sixth aspect of the patent application, wherein, in the first processing step, if the property intention information of the user or the daily life intention information is updated, each of the updated The intention information is transmitted to each server included in the welfare support management system, and the updated property intention information or the daily life intention information received by the welfare support management server is registered.