TW201541398A - System and method of cross-border store-to-store delivery management - Google Patents

System and method of cross-border store-to-store delivery management Download PDF

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TW201541398A
TW201541398A TW103114288A TW103114288A TW201541398A TW 201541398 A TW201541398 A TW 201541398A TW 103114288 A TW103114288 A TW 103114288A TW 103114288 A TW103114288 A TW 103114288A TW 201541398 A TW201541398 A TW 201541398A
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Taiwan
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information
store
cross
border
domestic
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TW103114288A
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Chinese (zh)
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TWI530906B (en
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Chi-Cheng Wang
Ying-Shu Cheng
Shing-Shian Wu
Chien-Hao Chen
Chan-Chih Liu
Jia-Han Tsai
Ting-Chih Wang
Kuan-Jen Chen
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Taiwan Familymart Co Ltd
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Priority to TW103114288A priority Critical patent/TWI530906B/en
Priority to CN201410225478.4A priority patent/CN105023127B/en
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Abstract

Disclosed herein are system and method of cross-border store-to-store delivery management. The cross-border store-to-store delivery management system includes a domestic information management platform, a multimedia machine, a cash register and a cross-border information integration platform. The multimedia machine and the cash register locate within a domestic store, and the cross-border information integration platform is communicatively connected with the domestic information management platform and a foreign information management platform. The multimedia machine is configured to receive an input of cross-border delivery data, and print a cross-border delivery receipt having barcodes thereon based on the cross-border delivery data; the cash register is configured to read the barcodes on the cross-border delivery receipt and send a corresponding information to the domestic information management platform; the cross-border information integration platform is configured to integrate the domestic and foreign payment management, information management and inventory management.

Description

跨境店到店配送管理系統與跨境店到店配送管理方法 Cross-border store-to-store distribution management system and cross-border store-to-store distribution management method

本發明是有關於一種管理系統與管理方法,且特別是有關於一種跨境店到店配送管理系統與跨境店到店配送管理方法。 The present invention relates to a management system and management method, and in particular to a cross-border store-to-store distribution management system and a cross-border store-to-store distribution management method.

國際快遞是指在兩個或兩個以上國家(或地區)之間所進行的快遞、物流業務,其特點在於:一、快遞環境的差異性,不同的法律法規、人文、習俗、語言、科技發展程度和硬體設施;二、快遞系統範圍的廣泛性,快遞本身的複雜性,加上國際快遞的特殊性,操作難度較大,面臨風險更多;三、快遞的資訊化要求決定其先進性,對資訊的提供、收集與管理有更高的要求,要求有國際化資訊系統的支援。 International express delivery refers to the express delivery and logistics business between two or more countries (or regions). It is characterized by: 1. Differences in the express delivery environment, different laws and regulations, humanities, customs, languages, and technology. Development level and hardware facilities; Second, the wide range of express delivery systems, the complexity of express delivery itself, plus the special nature of international express delivery, the operation is more difficult, and the risks are more; Third, the information requirements of express delivery determine its advanced Sexuality has higher requirements for the provision, collection and management of information, and requires the support of an international information system.

隨著電子商務交易發展的日漸蓬勃,兩岸物流一直是最近幾年來最熱門的議題。然而,兩岸空運宅配價格高昂,不適合一般民生用品、商貿貨樣及網購商品寄送,而且收件人必須於指定時間範圍內在其指定配送的地點 (如:住家)等候,宅配公司則只承諾在指定時段內送達即符合規定,但對於收件人而言,有可能花費較多的時間呆在家等候,造成極大的困擾。而小三通提供到站取件服務,但問題是有營業時間限制、據點太少,甚至有些站點基於成本考慮而地處偏僻,再者,儘管可以到站取件,但站點仍有一定的營業時間,如超過營業時間,收件人依然無法到站取件。 With the development of e-commerce transactions, cross-strait logistics has been the hottest topic in recent years. However, the cost of air transportation between the two sides of the strait is high, and it is not suitable for general livelihood supplies, trade goods and online shopping products, and the recipient must be at the designated delivery location within the specified time frame. (such as: home) waiting, the home delivery company only promises to meet the requirements within the specified time period, but for the recipient, it may take more time to stay at home, causing great trouble. The small three-way provides pick-up service to the station, but the problem is that there are business hours restrictions, too few bases, and even some sites are remote based on cost considerations. Moreover, although the site can be picked up, the site still has a certain If the business hours exceed the business hours, the recipient is still unable to pick up the item.

為了要提升物品配送品質與效率,相關領域莫不費盡心思來謀求解決之道,但長久以來一直未見適用的方式被發展完成。因此,如何為寄、收件雙方提供一個安心有保障的配送過程,幫助消費者提升效益的品質與效率,實屬當前重要研發課題之一,亦成為當前相關領域極需改進的目標。 In order to improve the quality and efficiency of the delivery of goods, the relevant fields do not bother to find a solution, but the way that has not been applied for a long time has been developed. Therefore, how to provide a safe and secure distribution process for both the sending and receiving parties to help consumers improve the quality and efficiency of the benefits is one of the current important research and development topics, and it has become the goal of improvement in the relevant fields.

本發明之一態樣是在提供一種跨境店到店配送管理系統與跨境店到店配送管理方法,以解決先前技術的問題。 One aspect of the present invention is to provide a cross-border store-to-store distribution management system and a cross-border store-to-store distribution management method to solve the problems of the prior art.

本發明所提供之跨境店到店配送管理系統包括境內資訊管理平台、多媒體機、收銀機與跨境資訊整合平台。多媒體機與收銀機設置於一境內商店中,跨境資訊整合平台係與該境內資訊管理平台、一境外資訊管理平台分別建立資訊連線。多媒體機接收一跨境寄件資料之輸入,並據以列印一具有條碼的的跨境寄件單據;收銀機讀取該跨境 寄件單據的該條碼,並傳送相應的資訊給該境內資訊管理平台;境內資訊管理平台基於跨境寄件資料以傳送一境外商店取件資訊、一物流出貨檔與一出貨核帳檔給跨境資訊整合平台,待跨境資訊整合平台通知境外資訊管理平台以後,跨境資訊整合平台接收來自境外資訊管理平台回應的配送資訊。 The cross-border store-to-store distribution management system provided by the invention comprises a domestic information management platform, a multimedia machine, a cash register and a cross-border information integration platform. The multimedia machine and the cash register are set up in a domestic store, and the cross-border information integration platform establishes an information connection with the domestic information management platform and an overseas information management platform. The multimedia machine receives an input of cross-border shipping data and prints a cross-border shipping document with a barcode; the cash register reads the cross-border The barcode of the shipping document and the corresponding information is transmitted to the domestic information management platform; the domestic information management platform is based on the cross-border shipping information to transmit an overseas store pickup information, a logistics shipment file and a shipping nuclear account file. For the cross-border information integration platform, after the cross-border information integration platform informs the overseas information management platform, the cross-border information integration platform receives the delivery information from the overseas information management platform.

於一實施例中,境內資訊管理平台為一境內商店資訊管理平台、一境內物流資訊管理平台、一境內支付管理平台或上述之組合;境外資訊管理平台為一境外商店資訊管理平台、一境外物流資訊管理平台、一境外支付管理平台或上述之組合。 In one embodiment, the domestic information management platform is a domestic store information management platform, a domestic logistics information management platform, a domestic payment management platform or a combination thereof; the overseas information management platform is an overseas store information management platform, and an overseas logistics Information management platform, an offshore payment management platform or a combination of the above.

於一實施例中,跨境寄件資料包括一寄件品項、一寄件人資料與一收件人資料。 In one embodiment, the cross-border shipping information includes a shipping item, a sender information, and a recipient data.

於一實施例中,跨境資訊整合平台用以將收件人資料進行語言轉換後再提供給境外資訊管理平台。 In an embodiment, the cross-border information integration platform is configured to perform language conversion on the recipient data and then provide the information to the overseas information management platform.

於一實施例中,境外資訊管理平台回應的配送資訊為一到店驗收檔、一到店取貨檔、一取貨核帳檔、一貨物異常檔、一未取退回檔或上述之組合。 In an embodiment, the delivery information responded by the overseas information management platform is a store acceptance file, a store pick-up file, a pick-up core account file, a cargo abnormal file, a non-return file, or a combination thereof.

於一實施例中,跨境資訊整合平台基於出貨核帳檔與取貨核帳檔進行匯率換算後再提供換算後的金流資訊給境內資訊管理平台或境外資訊管理平台。 In an embodiment, the cross-border information integration platform provides the converted gold flow information to the domestic information management platform or the overseas information management platform after the exchange rate conversion is performed based on the shipment verification account and the pickup nuclear account file.

於一實施例中,當跨境資訊整合平台收到到店驗收檔時,發送一通知取件信息給收件人的行動裝置。 In an embodiment, when the cross-border information integration platform receives the store acceptance file, it sends a notification to the recipient's mobile device.

於一實施例中,在跨境資訊整合平台收到到店取貨 檔或未取退回檔之前,當跨境資訊整合平台收到收件人的行動裝置所發送的一延長保留訊息或一轉寄到府訊息時,跨境資訊整合平台通知境外資訊管理平台執行相應的處理程序。 In an embodiment, the store picks up the goods on the cross-border information integration platform. Before the file is returned or returned, when the cross-border information integration platform receives an extended reservation message sent by the recipient's mobile device or a forwarded message to the government, the cross-border information integration platform notifies the overseas information management platform to perform the corresponding Handler.

於一實施例中,在跨境資訊整合平台收到貨物異常檔以後,發送一異常通知信息給收件人的行動裝置或寄件人的行動裝置。 In an embodiment, after the cross-border information integration platform receives the cargo abnormal file, an abnormal notification message is sent to the recipient's mobile device or the sender's mobile device.

於一實施例中,當跨境資訊整合平台收到收件人的行動裝置所發送的一物品損毀訊息時,跨境資訊整合平台根據寄件品項來試算一賠償金額。 In an embodiment, when the cross-border information integration platform receives an item damage message sent by the recipient's mobile device, the cross-border information integration platform tries to calculate a compensation amount according to the shipment item.

於一實施例中,多媒體機上以電子地圖形式提供寄件人查詢可收件的境外商店的資訊。 In an embodiment, the information of the overseas store in which the sender inquires the receivable is provided in an electronic map on the multimedia machine.

於一實施例中,多媒體機上以選項提供寄件人選擇海運或空運。 In one embodiment, the option is provided on the multimedia machine by the sender to select shipping or air.

於一實施例中,當跨境資訊整合平台從境外資訊管理平台所傳送的一境內商店取件資訊時,發送一通知取件信息給收件人的行動裝置。 In an embodiment, when the cross-border information integration platform retrieves information from a domestic store transmitted by the overseas information management platform, a notification device is sent to the recipient's mobile device.

於一實施例中,境內商店中的收銀機辨識收件人的取貨憑證,境內資訊管理平台以預載的辨識資料與取貨憑證的資訊做比對,當取貨憑證的資訊與辨識資料相符時,境內資訊管理平台判定收件人的身分無誤。 In an embodiment, the cash register in the domestic store identifies the recipient's voucher, and the domestic information management platform compares the pre-loaded identification data with the information of the voucher, and the information and identification data of the voucher. When consistent, the domestic information management platform determines that the recipient's identity is correct.

另一方面,本發明所提供之跨境店到店配送管理方法,包括下列步驟:利用設置於一境內商店中的一多媒體機去接收一跨境寄件資料之輸入,並據以列印一具有條碼 的的跨境寄件單據;利用設置於境內商店中的一收銀機去讀取跨境寄件單據的條碼,並傳送相應的資訊給境內資訊管理平台;透過一跨境資訊整合平台與境內資訊管理平台、一境外資訊管理平台分別建立資訊連線,境內資訊管理平台基於跨境寄件資料以傳送一境外商店取件資訊、一物流出貨檔與一出貨核帳檔給跨境資訊整合平台,待跨境資訊整合平台通知境外資訊管理平台以後,跨境資訊整合平台接收來自境外資訊管理平台回應的配送資訊。 In another aspect, the cross-border store-to-store distribution management method provided by the present invention comprises the steps of: receiving a cross-border shipping data input by using a multimedia machine installed in a domestic store, and printing one according to the same. With barcode Cross-border shipping documents; use a cash register installed in domestic stores to read the barcode of cross-bound shipping documents and transmit corresponding information to the domestic information management platform; through a cross-border information integration platform and domestic information The management platform and an overseas information management platform respectively establish information links. The domestic information management platform is based on cross-border mailing information to transmit an overseas store pick-up information, a logistics shipment file and a shipping nuclear account file for cross-border information integration. Platform: After the cross-border information integration platform informs the overseas information management platform, the cross-border information integration platform receives the delivery information from the overseas information management platform.

於一實施例中,境內資訊管理平台為一境內商店資訊管理平台、一境內物流資訊管理平台、一境內支付管理平台或上述之組合;境外資訊管理平台為一境外商店資訊管理平台、一境外物流資訊管理平台、一境外支付管理平台或上述之組合。 In one embodiment, the domestic information management platform is a domestic store information management platform, a domestic logistics information management platform, a domestic payment management platform or a combination thereof; the overseas information management platform is an overseas store information management platform, and an overseas logistics Information management platform, an offshore payment management platform or a combination of the above.

於一實施例中,跨境寄件資料包括一寄件品項、一寄件人資料與一收件人資料。 In one embodiment, the cross-border shipping information includes a shipping item, a sender information, and a recipient data.

於一實施例中,跨境店到店配送管理方法更包括:透過跨境資訊整合平台將收件人資料進行語言轉換後再提供給境外資訊管理平台。 In an embodiment, the cross-border store-to-store distribution management method further comprises: translating the recipient data into a language information management platform through a cross-border information integration platform.

於一實施例中,境外資訊管理平台回應的配送資訊為一到店驗收檔、一到店取貨檔、一取貨核帳檔、一貨物異常檔、一未取退回檔或上述之組合。 In an embodiment, the delivery information responded by the overseas information management platform is a store acceptance file, a store pick-up file, a pick-up core account file, a cargo abnormal file, a non-return file, or a combination thereof.

於一實施例中,跨境店到店配送管理方法更包括:利用跨境資訊整合平台以基於出貨核帳檔與取貨核帳檔進行匯率換算後再提供換算後的金流資訊給境內資訊管理平 台或境外資訊管理平台。 In an embodiment, the cross-border store-to-store distribution management method further comprises: using the cross-border information integration platform to provide the converted gold flow information to the territory after the exchange rate conversion is performed based on the shipment verification account and the pickup nuclear account file. Information management Taiwan or overseas information management platform.

於一實施例中,跨境店到店配送管理方法更包括:當跨境資訊整合平台收到到店驗收檔時,發送一通知取件信息給收件人的行動裝置。 In an embodiment, the cross-border store-to-store distribution management method further includes: when the cross-border information integration platform receives the store acceptance file, sending a notification to the recipient's mobile device.

於一實施例中,跨境店到店配送管理方法更包括:在跨境資訊整合平台收到到店取貨檔或未取退回檔之前,當跨境資訊整合平台收到收件人的行動裝置所發送的一延長保留訊息或一轉寄到府訊息時,利用跨境資訊整合平台通知境外資訊管理平台執行相應的處理程序。 In an embodiment, the cross-border store-to-store distribution management method further includes: when the cross-border information integration platform receives the store pick-up file or fails to retrieve the file, the cross-border information integration platform receives the recipient's action. When the device sends an extended reservation message or a post to the government information, the cross-border information integration platform is used to notify the overseas information management platform to execute the corresponding processing procedure.

於一實施例中,跨境店到店配送管理方法更包括:在跨境資訊整合平台收到貨物異常檔以後,發送一異常通知信息給收件人的行動裝置或寄件人的行動裝置。 In an embodiment, the cross-border store-to-store distribution management method further comprises: after the cross-border information integration platform receives the cargo abnormality file, sending an abnormal notification information to the recipient's mobile device or the sender's mobile device.

於一實施例中,跨境店到店配送管理方法更包括:當跨境資訊整合平台收到收件人的行動裝置所發送的一物品損毀訊息時,跨境資訊整合平台根據寄件品項來試算一賠償金額。 In an embodiment, the cross-border store-to-store distribution management method further includes: when the cross-border information integration platform receives an item damage message sent by the recipient's mobile device, the cross-border information integration platform is based on the shipment item To try to calculate the amount of compensation.

於一實施例中,跨境店到店配送管理方法更包括:在多媒體機上以電子地圖形式提供寄件人查詢可收件的境外商店的資訊。 In an embodiment, the cross-border store-to-store distribution management method further comprises: providing, on the multimedia machine, an information of an overseas store in which the sender inquires the receivables in an electronic map form.

於一實施例中,跨境店到店配送管理方法更包括:在多媒體機上以選項提供寄件人選擇海運或空運。 In an embodiment, the cross-border store-to-store distribution management method further includes: providing the sender with the option to select shipping or air transportation on the multimedia machine.

於一實施例中,跨境店到店配送管理方法更包括:當跨境資訊整合平台從境外資訊管理平台所傳送的一境內商店取件資訊時,發送一通知取件信息給收件人的行動裝 置。 In an embodiment, the cross-border store-to-store distribution management method further includes: sending a notification pickup information to the recipient when the cross-border information integration platform transmits the information of the domestic store from the overseas information management platform; Action suit Set.

於一實施例中,跨境店到店配送管理方法更包括:透過境內商店中的收銀機辨識收件人的取貨憑證,境內資訊管理平台以預載的辨識資料與取貨憑證的資訊做比對,當取貨憑證的資訊與辨識資料相符時,境內資訊管理平台判定收件人的身分無誤。 In an embodiment, the cross-border store-to-store distribution management method further comprises: identifying the recipient's receipt voucher through a cash register in the domestic store, and the domestic information management platform uses the pre-loaded identification data and the information of the receipt voucher. In comparison, when the information of the voucher is consistent with the identification data, the domestic information management platform determines that the identity of the recipient is correct.

綜上所述,本發明之技術方案與現有技術相比具有明顯的優點和有益效果。藉由上述技術方案,可達到相當的技術進步,並具有產業上的廣泛利用價值,其至少具有下列優點:1.本案為建立「異業物流、金流及資訊流之整合平台」,達成整合「店到店寄送服務系統」與「國際快遞寄送服務」,讓消費者在不同零售通路,完成跨境寄件、取件服務;以及2.本案所推出的整合平台,可以為寄、收件雙方提供一個安心有保障的配送過程,幫助消費者提升效益的品質與效率。 In summary, the technical solution of the present invention has obvious advantages and beneficial effects compared with the prior art. With the above technical solutions, considerable technological progress can be achieved, and it has extensive industrial use value. It has at least the following advantages: 1. This case is to establish an integration platform for “diversity logistics, gold flow and information flow” and achieve integration. "Store-to-store delivery service system" and "International express delivery service" enable consumers to complete cross-border shipping and pickup services in different retail channels; and 2. The integrated platform launched in this case can be sent, Both parties provide a secure and secure distribution process to help consumers improve the quality and efficiency of their benefits.

以下將以實施方式對上述之說明作詳細的描述,並對本發明之技術方案提供更進一步的解釋。 The above description will be described in detail in the following embodiments, and further explanation of the technical solutions of the present invention will be provided.

為讓本發明之上述和其他目的、特徵、優點與實施例能更明顯易懂,所附符號之說明如下: The above and other objects, features, advantages and embodiments of the present invention will become more apparent and understood.

100‧‧‧跨境店到店配送管理系統 100‧‧‧Cross-border store-to-shop distribution management system

110‧‧‧境內商店 110‧‧‧ domestic stores

112‧‧‧多媒體機 112‧‧‧Multimedia machine

114‧‧‧收銀機 114‧‧‧ cash register

116‧‧‧行動裝置 116‧‧‧Mobile devices

120‧‧‧境內資訊管理平台 120‧‧‧ Domestic Information Management Platform

122‧‧‧境內商店資訊管理平台 122‧‧‧ Domestic store information management platform

124‧‧‧境內物流資訊管理平台 124‧‧‧ Domestic logistics information management platform

126‧‧‧境內支付管理平台 126‧‧‧ Domestic Payment Management Platform

130‧‧‧跨境資訊整合平台 130‧‧‧ Cross-border information integration platform

140‧‧‧境外資訊管理平台 140‧‧‧Overseas information management platform

142‧‧‧境外商店資訊管理平台 142‧‧‧Overseas store information management platform

144‧‧‧境外物流資訊管理平台 144‧‧‧Overseas Logistics Information Management Platform

146‧‧‧境外支付管理平台 146‧‧ Overseas Payment Management Platform

150‧‧‧境外商店 150‧‧‧Overseas stores

154‧‧‧收銀機 154‧‧‧ cash register

156‧‧‧行動裝置 156‧‧‧Mobile devices

300‧‧‧跨境店到店配送管理方法 300‧‧‧ Cross-border store-to-store distribution management method

310‧‧‧步驟 310‧‧‧Steps

320‧‧‧步驟 320‧‧‧Steps

330‧‧‧步驟 330‧‧‧Steps

為讓本發明之上述和其他目的、特徵、優點與實施例能更明顯易懂,所附圖式之說明如下:第1圖是依照本發明一實施例之一種跨境店到店配送 管理系統的方塊圖;第2圖是依照本發明一實施例之一種境內資訊管理平台與境外資訊管理平台的方塊圖;以及第3圖是依照本發明一實施例之一種跨境店到店配送管理方法的流程圖。 The above and other objects, features, advantages and embodiments of the present invention will become more <RTIgt; <RTIgt; </ RTI> <RTIgt; </ RTI> <RTIgt; </ RTI> <RTIgt; A block diagram of a management system; FIG. 2 is a block diagram of a domestic information management platform and an overseas information management platform according to an embodiment of the present invention; and FIG. 3 is a cross-border store-to-store distribution according to an embodiment of the present invention. Flow chart of the management method.

為了使本發明之敘述更加詳盡與完備,可參照所附之圖式及以下所述各種實施例,圖式中相同之號碼代表相同或相似之元件。另一方面,眾所週知的元件與步驟並未描述於實施例中,以避免對本發明造成不必要的限制。 In order to make the description of the present invention more complete and complete, reference is made to the accompanying drawings and the accompanying drawings. On the other hand, well-known elements and steps are not described in the embodiments to avoid unnecessarily limiting the invention.

於實施方式與申請專利範圍中,涉及『境內』之描述,其可泛指一個國家或地區管轄邊界之內的區域;涉及『境外』之描述,其可泛指一個國家行政領域以外的地方(如:一個國家沒有直接統治的領域和其他國家)。 In the scope of implementation and patent application, the description of "inner territory" may refer to a region within the jurisdiction of a country or region; the description of "outside" may refer to a place outside the administrative field of a country ( Such as: a country does not directly control the field and other countries).

第1圖是依照本發明一實施例之一種跨境店到店配送管理系統100的方塊圖。如第1圖所示,跨境店到店配送管理系統100。在架構上,多媒體機112與收銀機114設置於境內商店110中,多媒體機112與境內資訊管理平台120建立資訊連線,收銀機114與境內資訊管理平台120建立資訊連線,收銀機154設置於境外商店150中,收銀機154與境內資訊管理平台120建立資訊連線,跨境資訊整合平台130係與該境內資訊管理平台120、境外資訊管理平台140分別建立資訊連線。實作上,多媒體機112的英 文名稱為Multiple Media Kiosk(MMK),通常是採用觸控式螢幕,再搭配多媒體動態介面以及語音或音效,提供人性化且互動式的使用者介面;收銀機114、154均為一種具備條碼掃瞄器的機器,由商店的店員以條碼掃瞄器讀取商品或貨品的牌價,收銀機會計算出其總消費金額。 1 is a block diagram of a cross-border store-to-store delivery management system 100 in accordance with an embodiment of the present invention. As shown in Fig. 1, the cross-border store-to-store distribution management system 100. In the architecture, the multimedia machine 112 and the cash register 114 are disposed in the domestic store 110, the multimedia machine 112 establishes an information connection with the domestic information management platform 120, the cash register 114 establishes an information connection with the domestic information management platform 120, and the cash register 154 is set. In the overseas store 150, the cash register 154 establishes an information connection with the domestic information management platform 120, and the cross-border information integration platform 130 establishes an information connection with the domestic information management platform 120 and the overseas information management platform 140, respectively. In practice, the multimedia machine 112 The name is Multiple Media Kiosk (MMK), which is usually a touch screen, with multimedia dynamic interface and voice or sound effects, providing a user-friendly and interactive user interface; cash registers 114, 154 are all with a barcode scan For the machine of the sight, the store clerk reads the price of the goods or goods with the barcode scanner, and the cash register calculates the total amount of consumption.

於使用時,若寄件人欲從境內商店110寄送物品至境外商店150,寄件人可以先在境內商店110中操作多媒體機112以輸入跨境寄件資料(如:寄件品項、寄件人資料、收件人資料…等),舉例來說,多媒體機112上以電子地圖形式提供寄件人查詢可收件的境外商店的資訊,並以選項提供寄件者選擇海運或空運;接著,多媒體機112接收此跨境寄件資料之輸入並據以列印一具有條碼的的跨境寄件單據。然後,寄件人可憑寄件單據至收銀櫃檯進行遞件,收銀機114讀取跨境寄件單據的條碼並傳送相應的資訊給境內資訊管理平台120。境內資訊管理平台120基於跨境寄件資料以傳送一境外商店取件資訊、一物流出貨檔與一出貨核帳檔給跨境資訊整合平台130,待跨境資訊整合平台130通知境外資訊管理平台140以後,跨境資訊整合平台130接收來自境外資訊管理平台140回應的配送資訊(如:到店驗收檔、到店取貨檔、取貨核帳檔、貨物異常檔、未取退回檔或上述之組合)。藉此,通過本案所推出的跨境資訊整合平台130可以為寄、收件雙方提供一個安心有保障的配送過程,幫助消費者提升效益的品質與效率。 In use, if the sender wants to send the item from the domestic store 110 to the overseas store 150, the sender can first operate the multimedia machine 112 in the domestic store 110 to input cross-border shipping information (eg, shipping items, The sender information, the recipient information, etc.), for example, the multimedia machine 112 provides the information of the overseas store in which the sender inquires the receivable in an electronic map, and provides the sender with the option to select the sea or air. Next, the multimedia machine 112 receives the input of the cross-bound shipping data and prints a cross-border shipping document with a barcode. The sender can then forward the receipt to the cashier counter with the shipping document, and the cash register 114 reads the barcode of the cross-border shipping document and transmits the corresponding information to the domestic information management platform 120. The domestic information management platform 120 transmits an overseas store pickup information, a logistics shipment file and a shipment verification account to the cross-border information integration platform 130 based on the cross-border shipment information, and the cross-border information integration platform 130 notifies the overseas information. After the management platform 140, the cross-border information integration platform 130 receives the delivery information from the overseas information management platform 140 (eg, the store acceptance file, the store pickup file, the pickup nuclear account file, the cargo abnormal file, and the unreturned file). Or a combination of the above). In this way, the cross-border information integration platform 130 launched in this case can provide a safe and secure distribution process for both the sending and receiving parties, helping consumers to improve the quality and efficiency of the benefits.

於一實施例中,境內商店110與境外商店150均可 為便利商店。便利商店,在日本等地區又稱為CVS(從英文convenience store縮寫而來),緣起於美國,通常指規模較小,但貨物種類多元、販售民生相關物資或食物的商店,其中也包含加油站附設商店,通常位於交通較為便捷之處,便利商店有時被當作小型超市。以目前便利商店的數量及密集度,寄件人可以很容易地在其住家、工作場所附近找到便利商店,除了距離近、據點多,可以方便消費者就近寄件、取件外,便利商店幾乎採24小時營業且全年無休,對於收件人而言,可以隨時至便利商店取件,沒有時間安排上的壓力,也不須把時間耗費在等候宅配。 In an embodiment, both the domestic store 110 and the overseas store 150 can For convenience stores. Convenience stores, also known as CVS in Japan and other regions (from the English convenience store abbreviation), originated in the United States, usually refers to the smaller size, but the variety of goods, the sale of people's livelihood related materials or food stores, which also includes fuel Stations are attached to shops, which are usually conveniently located, and convenience stores are sometimes used as small supermarkets. With the current number and concentration of convenience stores, senders can easily find convenience stores near their homes and workplaces. In addition to being close to each other and having many locations, it is convenient for consumers to send and pick up items nearby. Convenience stores are almost It is open 24 hours a day and is open all year round. For the recipient, you can pick up the item at the convenience store at any time, there is no time to arrange the pressure, and you don't have to spend time waiting for the house.

於一實施例中,跨境資訊整合130平台將收件人資料進行語言轉換後再提供給境外資訊管理平台140。或者或再者,跨境資訊整合130平台基於出貨核帳檔與取貨核帳檔進行匯率換算後再提供換算後的金流資訊給境內資訊管理平台120或境外資訊管理平台140。藉由跨境資訊整合130整合境內與境外的支付管理、資訊管理與貨物管理,以提供準確、方便、無虞的服務。 In an embodiment, the cross-border information integration 130 platform performs language conversion on the recipient data and then provides the information to the overseas information management platform 140. Alternatively, the cross-border information integration 130 platform provides the converted gold flow information to the domestic information management platform 120 or the overseas information management platform 140 based on the exchange rate conversion between the shipment verification account and the pickup verification account. Integrate domestic and overseas payment management, information management and cargo management through cross-border information integration 130 to provide accurate, convenient and flawless services.

於一實施例中,若物品已配送至境外商店150且驗收後,境外資訊管理平台140通知跨境資訊整合平台130,當跨境資訊整合平台130收到到店驗收檔時,跨境資訊整合平台130發送一通知取件信息(如:簡訊、電子郵件、推播通知…等)給收件人的行動裝置156。藉此,提醒收件人至境外商店150取貨。 In an embodiment, if the item has been delivered to the overseas store 150 and accepted, the overseas information management platform 140 notifies the cross-border information integration platform 130, and when the cross-border information integration platform 130 receives the store acceptance file, the cross-border information integration The platform 130 sends a notification pickup message (eg, a text message, an email, a push notification, etc.) to the recipient's mobile device 156. In this way, the recipient is reminded to pick up the goods from the overseas store 150.

於一實施例中,在跨境資訊整合平台130收到到店 取貨檔或未取退回檔之前,當跨境資訊整合平台130收到收件人的行動裝置156所發送的一延長保留訊息或一轉寄到府訊息(如:簡訊、電子郵件、推播通知…等)時,跨境資訊整合平台130通知境外資訊管理平台140執行相應的處理程序。藉此,境外商店150可延長保管收件人的貨物,或是由境外商店150或境外物流公司幫忙將此貨物轉送至收件人的住處或工作場所。 In an embodiment, the store is received at the cross-border information integration platform 130. Before the pick-up file or the unreturned file, the cross-border information integration platform 130 receives an extended reservation message sent by the recipient's mobile device 156 or forwards the message to the government (eg, newsletter, email, push broadcast) At the time of notification, etc., the cross-border information integration platform 130 notifies the overseas information management platform 140 to execute the corresponding processing program. In this way, the overseas store 150 can extend the storage of the recipient's goods, or the overseas store 150 or the overseas logistics company can help transfer the goods to the recipient's residence or workplace.

於一實施例中,若貨物在境外有異常時,境外資訊管理平台140通知跨境資訊整合平台130,在跨境資訊整合平台130收到貨物異常檔以後,跨境資訊整合平台130發送一異常通知信息(如:簡訊、電子郵件、推播通知…等)給收件人的行動裝置156或寄件人的行動裝置116。藉此,提醒寄、收件雙方貨物的異常狀況。 In an embodiment, if the goods are abnormal outside the country, the overseas information management platform 140 notifies the cross-border information integration platform 130 that the cross-border information integration platform 130 sends an abnormality after the cross-border information integration platform 130 receives the abnormality of the goods. Notification information (eg, newsletters, emails, push notifications, etc.) is sent to the recipient's mobile device 156 or the sender's mobile device 116. In this way, the abnormal condition of the goods on both the sending and receiving sides is reminded.

於一實施例中,當跨境資訊整合平台130收到收件人的行動裝置156所發送的一物品損毀訊息(如:簡訊、電子郵件、推播通知…等)時,跨境資訊整合平台130根據寄件品項來試算一賠償金額。藉此,保障消費者的權益。 In an embodiment, when the cross-border information integration platform 130 receives an item damage message (such as a newsletter, an email, a push notification, etc.) sent by the recipient's mobile device 156, the cross-border information integration platform 130 Trial calculation of a compensation amount based on the shipment item. In this way, protect the rights and interests of consumers.

於一實施例中,若寄件人欲從境外商店150寄送物品至境內商店110,寄件人可以至收銀機154所在的櫃檯進行遞件,當跨境資訊整合平台130從境外資訊管理平台140所傳送的一境內商店取件資訊時,跨境資訊整合平台130發送一通知取件信息(如:簡訊、電子郵件、推播通知…等)給境內收件人的行動裝置116。藉此,境內收件人可以至境內商店110取貨。境內商店110中的收銀機114辨識 收件人的取貨憑證(如:行動裝置116中的辨識晶片、晶片卡、手機條碼…等),境內資訊管理平台120以預載的辨識資料與取貨憑證的資訊做比對,當取貨憑證的資訊與辨識資料相符時,境內資訊管理平台120判定收件人的身分無誤。藉此,避免他人冒領貨物而造成損失。 In an embodiment, if the sender wants to send the item from the overseas store 150 to the domestic store 110, the sender can go to the counter where the cash register 154 is located for delivery, and when the cross-border information integration platform 130 is from the overseas information management platform. When a domestic store pick-up information is transmitted by 140, the cross-border information integration platform 130 sends a notification pickup information (such as a text message, an email, a push notification, etc.) to the mobile device 116 of the domestic recipient. Thereby, the domestic recipient can pick up the goods from the domestic store 110. Identification of the cash register 114 in the domestic store 110 The recipient's pick-up voucher (eg, identification chip in the mobile device 116, chip card, mobile phone bar code, etc.), the domestic information management platform 120 compares the pre-loaded identification data with the information of the pick-up voucher, when When the information of the voucher matches the identification data, the domestic information management platform 120 determines that the identity of the recipient is correct. In this way, to avoid the loss of goods caused by others.

第2圖是依照本發明一實施例之一種境內資訊管理平台120與境外資訊管理平台140的方塊圖。如第2圖所示,境內資訊管理平台120可為境內商店資訊管理平台122、境內物流資訊管理平台124、境內支付管理平台126或上述之組合;境外資訊管理平台140為境外商店資訊管理平台142、境外物流資訊管理平台144、境外支付管理平台146或上述之組合。實作上,每一平台分別具有網路伺服器、管理伺服器、資料庫或前述之組合,熟習此項技藝者當視當時需要,彈性選擇各平台的具體實施方式。藉此,本發明可將物流、資訊流、金流三流結合,形成大網絡,提供更完整的服務。舉例來說,台灣各地便利商店寄件、可指定在中國大陸的店舖取件,且實現兩岸雙向寄、收件並行,將來台灣民眾不僅能到便利商店寄送包裹給中國大陸親友,中國大陸民眾來台旅遊,也能將包裹寄回中國大陸的便利商店,減少行李託運。 FIG. 2 is a block diagram of a domestic information management platform 120 and an overseas information management platform 140 according to an embodiment of the invention. As shown in FIG. 2, the domestic information management platform 120 may be a domestic store information management platform 122, a domestic logistics information management platform 124, a domestic payment management platform 126, or a combination thereof; the overseas information management platform 140 is an overseas store information management platform 142. The overseas logistics information management platform 144, the overseas payment management platform 146 or a combination thereof. In practice, each platform has a network server, a management server, a database, or a combination thereof, and those skilled in the art can flexibly select the specific implementation manner of each platform as needed. Thereby, the invention can combine the logistics, the information flow and the golden flow to form a large network and provide a more complete service. For example, convenience stores in various parts of Taiwan can be used to pick up pieces from stores in mainland China, and cross-strait two-way mailing and receiving will be implemented in parallel. In the future, Taiwanese people will not only be able to send parcels to convenience stores to Chinese relatives and friends, mainland Chinese people. Traveling to Taiwan can also send packages back to convenience stores in mainland China to reduce baggage check-in.

第3圖是依照本發明一實施例之一種跨境店到店配送管理方法300的流程圖。如第3圖所示,跨境店到店配送管理方法300包含步驟310~330(應瞭解到,在本實施例中所提及的步驟,除特別敘明其順序者外,均可依實 際需要調整其前後順序,甚至可同時或部分同時執行)。 3 is a flow chart of a cross-border store-to-store delivery management method 300 in accordance with an embodiment of the present invention. As shown in FIG. 3, the cross-border store-to-store distribution management method 300 includes steps 310-330 (it should be understood that the steps mentioned in this embodiment can be relied upon except for the specific order. It is necessary to adjust the order before and after, even at the same time or partially.)

於步驟310,利用設置於一境內商店中的多媒體機上以電子地圖形式提供寄件人查詢可收件的境外商店的資訊,並以選項提供寄件人選擇海運或空運,多媒體機去接收一跨境寄件資料(如:寄件品項、寄件人資料、收件人資料…等)之輸入,並據以列印一具有條碼的的跨境寄件單據;於步驟320,利用設置於境內商店中的一收銀機去讀取跨境寄件單據的條碼,並傳送相應的資訊給境內資訊管理平台;於步驟330,透過一跨境資訊整合平台與境內資訊管理平台、一境外資訊管理平台分別建立資訊連線,境內資訊管理平台基於跨境寄件資料以傳送一境外商店取件資訊、一物流出貨檔與一出貨核帳檔給跨境資訊整合平台,待跨境資訊整合平台通知境外資訊管理平台以後,跨境資訊整合平台接收來自境外資訊管理平台回應的配送資訊(如:到店驗收檔、到店取貨檔、取貨核帳檔、貨物異常檔、未取退回檔或上述之組合)。藉此,通過本案所推出的跨境資訊整合平台130可以為寄、收件雙方提供一個安心有保障的配送過程,幫助消費者提升效益的品質與效率。 In step 310, the information of the overseas store in which the sender inquires the receivable is provided in an electronic map on the multimedia machine installed in a domestic store, and the option is to provide the sender to select the sea or air, and the multimedia machine receives the information. Input of cross-border shipping information (eg, shipping item, sender information, recipient information, etc.), and printing a cross-border shipping document with a barcode; in step 320, using the setting A cash register in a domestic store to read the bar code of the cross-boundary shipping document and transmit the corresponding information to the domestic information management platform; in step 330, through a cross-border information integration platform and a domestic information management platform, an overseas information The management platform establishes information connection separately. The domestic information management platform is based on cross-border shipment information to transmit an overseas store pickup information, a logistics shipment file and a shipment verification account to the cross-border information integration platform. After the integration platform informs the overseas information management platform, the cross-border information integration platform receives the delivery information from the overseas information management platform (eg, to the store acceptance file, to the store pick-up file, Nuclear goods account files, abnormal goods stalls, stalls or does not return to take a combination of the above). In this way, the cross-border information integration platform 130 launched in this case can provide a safe and secure distribution process for both the sending and receiving parties, helping consumers to improve the quality and efficiency of the benefits.

於一實施例中,跨境店到店配送管理方法300更包括:透過跨境資訊整合平台將收件人資料進行語言轉換後再提供給境外資訊管理平台。或者或再者,於一實施例中,跨境店到店配送管理方法300更包括:利用跨境資訊整合平台以基於出貨核帳檔與取貨核帳檔進行匯率換算後再提供換算後的金流資訊給境內資訊管理平台或境外資訊管理 平台。藉由跨境資訊整合130整合境內與境外的支付管理、資訊管理與貨物管理,以提供準確、方便、無虞的服務。 In one embodiment, the cross-border store-to-store distribution management method 300 further includes: translating the recipient data into a language information management platform through a cross-border information integration platform. Alternatively, or in addition, in an embodiment, the cross-border store-to-store distribution management method 300 further includes: using a cross-border information integration platform to convert the exchange rate based on the shipment verification account and the pickup verification account file, and then providing the conversion Gold flow information to domestic information management platform or overseas information management platform. Integrate domestic and overseas payment management, information management and cargo management through cross-border information integration 130 to provide accurate, convenient and flawless services.

若物品已配送至境外商店且驗收後,境外資訊管理平台通知跨境資訊整合平台,於一實施例中,跨境店到店配送管理方法300更包括:當跨境資訊整合平台收到到店驗收檔時,發送一通知取件信息給收件人的行動裝置。藉此,提醒收件人至境外商店取貨。 If the item has been delivered to the overseas store and the overseas information management platform informs the cross-border information integration platform after the acceptance, in an embodiment, the cross-border store-to-store distribution management method 300 further includes: when the cross-border information integration platform receives the store When the file is accepted, a notification message is sent to the recipient's mobile device. In this way, the recipient is reminded to pick up the goods from the overseas store.

於一實施例中,跨境店到店配送管理方法300更包括:在跨境資訊整合平台收到到店取貨檔或未取退回檔之前,當跨境資訊整合平台收到收件人的行動裝置所發送的一延長保留訊息或一轉寄到府訊息時,利用跨境資訊整合平台通知境外資訊管理平台執行相應的處理程序。藉此,境外商店可延長保管收件人的貨物,或是由境外商店或境外物流公司幫忙將此貨物轉送至收件人的住處或工作場所。 In an embodiment, the cross-border store-to-store distribution management method 300 further includes: when the cross-border information integration platform receives the store pick-up file or fails to retrieve the file, the cross-border information integration platform receives the recipient's When an extended reservation message sent by the mobile device or a forwarding message is sent to the government, the cross-border information integration platform is used to notify the overseas information management platform to execute the corresponding processing procedure. In this way, the overseas store can extend the storage of the recipient's goods, or the overseas store or overseas logistics company can help transfer the goods to the recipient's residence or workplace.

若貨物在境外有異常時,境外資訊管理平台140通知跨境資訊整合平台130,於一實施例中,跨境店到店配送管理方法300更包括:在跨境資訊整合平台收到貨物異常檔以後,發送一異常通知信息給收件人的行動裝置或寄件人的行動裝置。藉此,提醒寄、收件雙方貨物的異常狀況。 If the goods are abnormal outside the country, the overseas information management platform 140 notifies the cross-border information integration platform 130. In an embodiment, the cross-border store-to-store distribution management method 300 further includes: receiving an abnormality file of the goods on the cross-border information integration platform. Later, an abnormal notification message is sent to the recipient's mobile device or the sender's mobile device. In this way, the abnormal condition of the goods on both the sending and receiving sides is reminded.

於一實施例中,跨境店到店配送管理方法300更包括:當跨境資訊整合平台收到收件人的行動裝置所發送的一物品損毀訊息時,跨境資訊整合平台根據寄件品項來試算一賠償金額。藉此,保障消費者的權益。 In an embodiment, the cross-border store-to-store distribution management method 300 further includes: when the cross-border information integration platform receives an item damage message sent by the recipient's mobile device, the cross-border information integration platform is based on the shipment item. To calculate the amount of compensation. In this way, protect the rights and interests of consumers.

若寄件人欲從境外商店寄送物品至境內商店,寄件人可以至收銀機所在的櫃檯進行遞件,於一實施例中,跨境店到店配送管理方法300更包括:當跨境資訊整合平台從境外資訊管理平台所傳送的一境內商店取件資訊時,發送一通知取件信息給收件人的行動裝置;透過境內商店中的收銀機辨識收件人的取貨憑證,境內資訊管理平台以預載的辨識資料與取貨憑證的資訊做比對,當取貨憑證的資訊與辨識資料相符時,境內資訊管理平台判定收件人的身分無誤。藉此,避免他人冒領貨物而造成損失。 If the sender wants to send the item from the overseas store to the domestic store, the sender can go to the counter where the cash register is located for delivery. In an embodiment, the cross-border store-to-store distribution management method 300 further includes: when cross-border The information integration platform sends a notification to the recipient's mobile device when picking up the information from a domestic store transmitted by the overseas information management platform; the recipient's pick-up voucher is identified through the cash register in the domestic store. The information management platform compares the pre-loaded identification data with the information of the voucher. When the information of the voucher is consistent with the identification data, the domestic information management platform determines that the identity of the recipient is correct. In this way, to avoid the loss of goods caused by others.

雖然本發明已以實施方式揭露如上,然其並非用以限定本發明,任何熟習此技藝者,在不脫離本發明之精神和範圍內,當可作各種之更動與潤飾,因此本發明之保護範圍當視後附之申請專利範圍所界定者為準。 Although the present invention has been disclosed in the above embodiments, it is not intended to limit the present invention, and the present invention can be modified and modified without departing from the spirit and scope of the present invention. The scope is subject to the definition of the scope of the patent application attached.

100‧‧‧跨境店到店配送管理系統 100‧‧‧Cross-border store-to-shop distribution management system

110‧‧‧境內商店 110‧‧‧ domestic stores

112‧‧‧多媒體機 112‧‧‧Multimedia machine

114‧‧‧收銀機 114‧‧‧ cash register

116‧‧‧行動裝置 116‧‧‧Mobile devices

120‧‧‧境內資訊管理平台 120‧‧‧ Domestic Information Management Platform

130‧‧‧跨境資訊整合平台 130‧‧‧ Cross-border information integration platform

140‧‧‧境外資訊管理平台 140‧‧‧Overseas information management platform

150‧‧‧境外商店 150‧‧‧Overseas stores

154‧‧‧收銀機 154‧‧‧ cash register

156‧‧‧行動裝置 156‧‧‧Mobile devices

Claims (22)

一種跨境店到店配送管理系統,包括:一境內資訊管理平台;一多媒體機,設置於一境內商店中,與該境內資訊管理平台建立資訊連線,用以接收一跨境寄件資料之輸入,並據以列印一具有條碼的的跨境寄件單據;一收銀機,設置於該境內商店中,與該境內資訊管理平台建立資訊連線,用以讀取該跨境寄件單據的該條碼,並傳送相應的資訊給該境內資訊管理平台;以及一跨境資訊整合平台,係與該境內資訊管理平台、一境外資訊管理平台分別建立資訊連線,該境內資訊管理平台基於該跨境寄件資料以傳送一境外商店取件資訊、一物流出貨檔與一出貨核帳檔給該跨境資訊整合平台,待該跨境資訊整合平台通知該境外資訊管理平台以後,該跨境資訊整合平台接收來自該境外資訊管理平台回應的配送資訊。 A cross-border store-to-store distribution management system includes: a domestic information management platform; a multimedia machine, disposed in a domestic store, and establishing an information connection with the domestic information management platform for receiving a cross-border mailing information Entering and printing a cross-border shipping document with a barcode; a cash register is disposed in the domestic store to establish an information connection with the domestic information management platform for reading the cross-bound shipping document The bar code and the corresponding information is transmitted to the domestic information management platform; and a cross-border information integration platform is established with the domestic information management platform and an overseas information management platform, and the domestic information management platform is based on the The cross-border shipping information is transmitted to the cross-border information integration platform by transmitting an overseas store pickup information, a logistics shipment file and a shipment verification account, and after the cross-border information integration platform notifies the overseas information management platform, The cross-border information integration platform receives delivery information from the overseas information management platform. 如請求項1所述之跨境店到店配送管理系統,其中該境內資訊管理平台為一境內商店資訊管理平台、一境內物流資訊管理平台、一境內支付管理平台或上述之組合;該境外資訊管理平台為一境外商店資訊管理平台、一境外物流資訊管理平台、一境外支付管理平台或上述之組合。 The cross-border store-to-store distribution management system according to claim 1, wherein the domestic information management platform is a domestic store information management platform, a domestic logistics information management platform, a domestic payment management platform or a combination thereof; the overseas information The management platform is an overseas store information management platform, an overseas logistics information management platform, an overseas payment management platform or a combination thereof. 如請求項2所述之跨境店到店配送管理系統,其中該境外資訊管理平台回應的配送資訊為一到店驗收檔、一到店取貨檔、一取貨核帳檔、一貨物異常檔、一未取退回檔或 上述之組合。 The cross-border store-to-store distribution management system according to claim 2, wherein the delivery information responded by the overseas information management platform is a store acceptance file, a store pick-up file, a pick-up core account file, and an abnormal goods. File, one has not taken back or Combination of the above. 如請求項3所述之跨境店到店配送管理系統,其中該跨境資訊整合平台基於該出貨核帳檔與該取貨核帳檔進行匯率換算後再提供換算後的金流資訊給該境內資訊管理平台或該境外資訊管理平台。 The cross-border store-to-store distribution management system according to claim 3, wherein the cross-border information integration platform provides the converted gold flow information based on the exchange rate verification file and the pickup nuclear account file. The domestic information management platform or the overseas information management platform. 如請求項3所述之跨境店到店配送管理系統,其中當該跨境資訊整合平台收到該到店驗收檔時,發送一通知取件信息給收件人的行動裝置。 The cross-border store-to-store delivery management system of claim 3, wherein when the cross-border information integration platform receives the store-acceptance file, a notification device sends a notification to the recipient's mobile device. 如請求項3所述之跨境店到店配送管理系統,其中在該跨境資訊整合平台收到該到店取貨檔或該未取退回檔之前,當該跨境資訊整合平台收到收件人的行動裝置所發送的一延長保留訊息或一轉寄到府訊息時,該跨境資訊整合平台通知該境外資訊管理平台執行相應的處理程序。 The cross-border store-to-store distribution management system according to claim 3, wherein the cross-border information integration platform receives the receipt before the cross-border information integration platform receives the store pick-up file or the unreturned file The cross-border information integration platform notifies the overseas information management platform to execute the corresponding processing procedure when an extended reservation message sent by the person's mobile device or a forwarding message is sent to the government. 如請求項3所述之跨境店到店配送管理系統,其中在該跨境資訊整合平台收到該貨物異常檔以後,發送一異常通知信息給收件人的行動裝置或寄件人的行動裝置。 The cross-border store-to-store distribution management system according to claim 3, wherein after the cross-border information integration platform receives the abnormality file of the goods, sending an abnormal notification information to the action device of the recipient or the action of the sender Device. 如請求項7所述之跨境店到店配送管理系統,其中該跨境寄件資料包括一寄件品項,當該跨境資訊整合平台收到收件人的行動裝置所發送的一物品損毀訊息時,該跨境資訊整合平台根據該寄件品項來試算一賠償金額。 The cross-border store-to-store distribution management system of claim 7, wherein the cross-border shipping information includes a shipping item, and the cross-border information integration platform receives an item sent by the recipient's mobile device. When the message is damaged, the cross-border information integration platform tries to calculate the compensation amount based on the shipment item. 如請求項1所述之跨境店到店配送管理系統,其中該多媒體機上以電子地圖形式提供寄件人查詢可收件的境外商店的資訊。 The cross-border store-to-store distribution management system according to claim 1, wherein the multimedia machine provides the information of the overseas store in which the sender inquires the receivables in an electronic map form. 如請求項1所述之跨境店到店配送管理系統,其中當該跨境資訊整合平台從該境外資訊管理平台所傳送的一境內商店取件資訊時,發送一通知取件信息給收件人的行動裝置。 The cross-border store-to-store distribution management system according to claim 1, wherein when the cross-border information integration platform receives the information from a domestic store transmitted by the overseas information management platform, sending a notification pickup information to the recipient Human mobile device. 如請求項10所述之跨境店到店配送管理系統,其中該境內商店中的該收銀機辨識該收件人的取貨憑證,該境內資訊管理平台以預載的辨識資料與該取貨憑證的資訊做比對,當該取貨憑證的資訊與該辨識資料相符時,該境內資訊管理平台判定該收件人的身分無誤。 The cross-border store-to-store distribution management system of claim 10, wherein the cash register in the domestic store identifies the recipient's pick-up voucher, and the domestic information management platform uses the pre-loaded identification data and the pick-up The information of the voucher is compared. When the information of the voucher is consistent with the identification data, the domestic information management platform determines that the identity of the recipient is correct. 一種跨境店到店配送管理方法,包括:利用設置於一境內商店中的一多媒體機去接收一跨境寄件資料之輸入,並據以列印一具有條碼的的跨境寄件單據;利用設置於該境內商店中的一收銀機去讀取該跨境寄件單據的該條碼,並傳送相應的資訊給該境內資訊管理平台;以及透過一跨境資訊整合平台與該境內資訊管理平台、一境外資訊管理平台分別建立資訊連線,該境內資訊管理平台基於該跨境寄件資料以傳送一境外商店取件資訊、一物流出貨檔與一出貨核帳檔給該跨境資訊整合平台,待該跨境資訊整 合平台通知該境外資訊管理平台以後,該跨境資訊整合平台接收來自該境外資訊管理平台回應的配送資訊。 A cross-border store-to-store distribution management method includes: receiving a cross-border mailing data input by using a multimedia machine installed in a domestic store, and printing a cross-border mailing document with a barcode; Using a cash register installed in the domestic store to read the barcode of the cross-bound shipping document and transmitting corresponding information to the domestic information management platform; and through a cross-border information integration platform and the domestic information management platform An overseas information management platform establishes an information connection, and the domestic information management platform transmits an overseas store pickup information, a logistics shipment file and a shipment verification account to the cross-border information based on the cross-boundary shipping information. Integrate the platform and wait for the cross-border information After the platform informs the overseas information management platform, the cross-border information integration platform receives the delivery information from the overseas information management platform. 如請求項12所述之跨境店到店配送管理方法,其中該境內資訊管理平台為一境內商店資訊管理平台、一境內物流資訊管理平台、一境內支付管理平台或上述之組合;該境外資訊管理平台為一境外商店資訊管理平台、一境外物流資訊管理平台、一境外支付管理平台或上述之組合。 The cross-border store-to-store distribution management method according to claim 12, wherein the domestic information management platform is a domestic store information management platform, a domestic logistics information management platform, a domestic payment management platform or a combination thereof; the overseas information The management platform is an overseas store information management platform, an overseas logistics information management platform, an overseas payment management platform or a combination thereof. 如請求項13所述之跨境店到店配送管理方法,其中該境外資訊管理平台回應的配送資訊為一到店驗收檔、一到店取貨檔、一取貨核帳檔、一貨物異常檔、一未取退回檔或上述之組合。 The cross-border store-to-store distribution management method according to claim 13, wherein the delivery information responded by the overseas information management platform is a store acceptance file, a store pick-up file, a pick-up core account file, and an abnormal goods. File, one unreturned file or a combination of the above. 如請求項14所述之跨境店到店配送管理方法,更包括:利用該跨境資訊整合平台以基於該出貨核帳檔與該取貨核帳檔進行匯率換算後再提供換算後的金流資訊給該境內資訊管理平台或該境外資訊管理平台。 The cross-border store-to-store distribution management method according to claim 14, further comprising: utilizing the cross-border information integration platform to provide a converted exchange rate based on the shipment verification account file and the pickup verification account file, and then providing the converted Jinliu Information to the domestic information management platform or the overseas information management platform. 如請求項15所述之跨境店到店配送管理方法,更包括:當該跨境資訊整合平台收到該到店驗收檔時,發送一通知取件信息給收件人的行動裝置。 The cross-border store-to-store distribution management method of claim 15, further comprising: when the cross-border information integration platform receives the store acceptance file, sending a notification to the recipient's mobile device. 如請求項16所述之跨境店到店配送管理方法,更 包括:在該跨境資訊整合平台收到該到店取貨檔或該未取退回檔之前,當該跨境資訊整合平台收到收件人的行動裝置所發送的一延長保留訊息或一轉寄到府訊息時,利用該跨境資訊整合平台通知該境外資訊管理平台執行相應的處理程序。 The cross-border store-to-store distribution management method described in claim 16 is further Including: before the cross-border information integration platform receives the pick-up file or the unreturned file, the cross-border information integration platform receives an extended reservation message or a turn sent by the recipient's mobile device. When the message is sent to the government, the cross-border information integration platform is used to notify the overseas information management platform to execute the corresponding processing procedure. 如請求項17所述之跨境店到店配送管理方法,更包括:在該跨境資訊整合平台收到該貨物異常檔以後,發送一異常通知信息給收件人的行動裝置或寄件人的行動裝置。 The cross-border store-to-store distribution management method according to claim 17, further comprising: after receiving the abnormality file of the goods, the cross-border information integration platform sends an abnormal notification information to the recipient's mobile device or sender. Mobile device. 如請求項18所述之跨境店到店配送管理方法,其中該跨境寄件資料包括一寄件品項,該跨境店到店配送管理系統更包括:當該跨境資訊整合平台收到收件人的行動裝置所發送的一物品損毀訊息時,該跨境資訊整合平台根據該寄件品項來試算一賠償金額。 The cross-border store-to-store distribution management method according to claim 18, wherein the cross-border shipping information includes a shipping item, and the cross-border store-to-store distribution management system further comprises: when the cross-border information integration platform receives When a message of damage to the item sent by the recipient's mobile device is sent, the cross-border information integration platform tries to calculate a compensation amount based on the shipment item. 如請求項19所述之跨境店到店配送管理方法,更包括:在該多媒體機上以電子地圖形式提供寄件人查詢可收件的境外商店的資訊。 The method for managing a cross-border store-to-store distribution according to claim 19, further comprising: providing the information of the overseas store in which the sender queries the receivable in an electronic map on the multimedia machine. 如請求項20所述之跨境店到店配送管理方法,更包括:當該跨境資訊整合平台從該境外資訊管理平台所傳送 的一境內商店取件資訊時,發送一通知取件信息給收件人的行動裝置。 The cross-border store-to-store distribution management method as claimed in claim 20, further comprising: when the cross-border information integration platform is transmitted from the overseas information management platform When a domestic store picks up the information, it sends a notification to the recipient's mobile device. 如請求項21所述之跨境店到店配送管理方法,更包括:透過該境內商店中的該收銀機辨識該收件人的取貨憑證,該境內資訊管理平台以預載的辨識資料與該取貨憑證的資訊做比對,當該取貨憑證的資訊與該辨識資料相符時,該境內資訊管理平台判定該收件人的身分無誤。 The method for managing a cross-border store-to-store distribution according to claim 21, further comprising: identifying, by the cash register in the domestic store, the receipt voucher of the recipient, the domestic information management platform pre-loading identification data and The information of the voucher is compared. When the information of the voucher is consistent with the identification data, the domestic information management platform determines that the identity of the recipient is correct.
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