TW201342278A - Information integration interactive system and method thereof - Google Patents

Abstract

An information integration interactive system provides information interaction between a mobile device and an information service platform. A user transmits an interactive instruction including product identification information or member data via the mobile device. Upon receiving the interactive instruction, a data inquiry module of the information service platform generates first integrated information for returning to the mobile device. After the mobile device has logged in, a member service module of the information service platform provides second integrated information based on the received interactive instruction, or provides third integrated information based on the member data and a membership level. With the information integration interactive system and its method, not only diverse services can be provided to the user, but the user is also progressively encouraged to provide more personal information. This helps manufacturers, distributors, or stores in obtaining the member data as the basis for reducing marketing cost and increasing product benefits.

Description

Information integration interactive system and method thereof

The present invention relates to an interactive technology for integrating information and membership information, and more particularly relates to an information integration interactive system and an interactive method for integrating information interaction services with member information through mobile devices.

With the popularization of online information, product sales are not just pure silver trading. Therefore, in the era of electronic information, it is very important for buyers to get product information quickly and correctly. Similarly, for manufacturers. In the case of access to user profiles, subsequent product promotion and marketing strategy decisions are facilitated.

In the current sales model, before purchasing a product, in order to understand the product content or evaluation, the buyer usually goes online to search for information on various websites. Even if he has decided to purchase the product, he may be interested in other products after the store, but cannot be on the spot. Further comparisons and choices, after purchase, the purchaser will go to the website to log in to the member information to obtain the warranty right, but the interaction between the two parties is only terminated. There are still many improvements to the above sales model. First, the products that can be seen only before the purchaser buys the store. If there is a lack of prior inquiry, it is difficult to know the pros and cons of the product, and it is impossible to know whether the price of the store is reasonable. Therefore, the purchaser In fact, it is often difficult to obtain more product information when you are in a store, such as evaluation, price, or even detailed product introduction, or whether there are other stores available for purchase in the vicinity, so in the absence of integrated product information, Difficult to decide. In addition, after purchasing the product, the product usually contains a paper manual or a guarantee. For ordinary people, non-per-use paper materials will be collected, but may not be found when used, such as drug use. In this way, it is quite dangerous to take medicines in an unfamiliar situation. Therefore, it is troublesome that the manuals or guarantees after the purchase of the products cannot be properly preserved.

In addition, for manufacturers, distributors or stores, it is difficult to obtain more useful information through the current existing sales model. In detail, after the product is purchased, the purchaser can log in to the personal data at most to ensure the security interest. Some personal data can only be obtained by upstream manufacturers. It is difficult for midstream distributors or downstream stores to know the product sales and purchaser information, and under the concept of confidentiality, the purchaser is less likely to provide personal information to the unrelated. The third person, therefore, it is difficult for the channel provider to negotiate with the upstream manufacturers for the quantity and price of the purchase, and it is difficult for the store to have further interaction with the buyer. Therefore, it is not easy for manufacturers, distributors or stores to obtain. Sales or purchaser data does have a significant impact on the pricing strategy. In addition, sales or purchaser data can not be obtained immediately, which is likely to cause problems for manufacturers, distributors or stores.

Therefore, how to find an information integration mechanism that can provide information about the purchaser of the manufacturer, the distributor or the store, and provide corresponding information according to the needs of each end, will help the product sales negotiation and business promotion, but the information integration office It is quite difficult to obtain the required personal data. Especially after the product is sold, how to make the purchaser actively provide personal information, so as to achieve immediate and better service and information integration and application, it is a technical problem that is currently being solved. .

In view of the above disadvantages of the prior art, the object of the present invention is to provide an information integration interactive system and a method thereof for gradually obtaining member information by providing an interactive manner of user product services, and feeding back various integrated information according to the membership level of the member data.

Another object of the present invention is to obtain product identification information through a handheld mobile device, to perform product data inquiry before purchase, authenticity verification after purchase, or download product related information, thereby achieving instant and good information acquisition and inquiry. pipeline.

To achieve the foregoing and other objects, the present invention provides an information integration interactive system for providing interaction between a mobile device and an information service platform, wherein the mobile device is configured to retrieve product identification information or input member information to generate the product. The information service platform includes a member database, a data query module and a member service module. In detail, the member database is used to store the member information and the corresponding member information. The member level, the data query module is configured to receive an interactive instruction from the mobile device, and analyze the product identification information to generate a corresponding first integrated information to be transmitted back to the mobile device, and the member service module is in the action After logging in, the member of the device receives an interactive instruction transmitted by the mobile device and performs an interactive service to provide a corresponding second integrated information according to the product identification information, and returns to the mobile device, or according to the member information and the member level. A corresponding third integrated information is provided for returning to the mobile device.

In one embodiment, the mobile device obtains the product identification information by means of barcode scanning, image recognition, voice recognition or manual typing.

In another embodiment, the data query module and the member service module respectively connect to an external server via the Internet to obtain the first integrated information, the second integrated information, and the third integrated information. The external server can be a government server, a vendor server, a store server or a forum server.

In still another embodiment, the member registration module includes a basic service for providing a product according to the second integrated information and the product identification information, such as identifying the authenticity of the product.

In still another embodiment, the information service platform includes a member analysis module for analyzing the member data according to the membership level to provide the necessary requirements for manufacturing a business, a channel trader, a market operator or a user. Analyze the data.

In still another embodiment, the information service platform includes a member management module, and the member level is adjusted according to the member information transmitted by the mobile device.

The present invention further provides an information integration interaction method for information interaction between an information service platform and a mobile device, comprising the following steps: performing a login to generate a connection by the mobile device; and receiving product identification information transmitted by the mobile device Or an interactive instruction of the member information; when the interactive instruction has the product identification information, providing the corresponding second integrated information according to the product identification information; when the interactive instruction has the member information, adjusting the membership level according to the member information, The third integrated information corresponding to the member level is provided according to the member information.

In an embodiment, after the login is performed by the mobile device to generate a connection, the information service platform transmits an interactive message to the mobile device.

In an embodiment, the information service platform receives an interactive instruction with product identification information from the mobile device, analyzes the product identification information, and generates corresponding first integrated information for transmission back to the mobile device.

In another embodiment, the information integration interaction method comprises: analyzing the member data according to the membership level, thereby providing the analyzed information required by the manufacturer, the channel operator, the market operator or the user.

Compared with the prior art, the present invention provides an information integration interactive system and a method thereof, which provide product information and member services in a progressive manner, and obtain user member information through interaction with users, and the user can access the information service platform through the mobile device. Connected to obtain the required product information through product identification information before purchase, or obtain electronic product information and more services after purchase. In addition, the information service platform provides different product information and services according to the membership level, thereby attracting users to actively provide personal member information, and the member materials can be integrated into useful information according to different needs of each end, so as to provide the manufacturer, As a basis for sales strategy and marketing promotion, the channel provider or the store, therefore, through the information integration interactive system of the present invention, the interaction between the user and the system not only provides the product information required by the user, but also for the manufacturer, the distributor or the store. Use member information to reduce marketing costs and improve product efficiency, so as to achieve the desired purpose.

The technical contents of the present invention are described below by way of specific embodiments, and those skilled in the art can easily understand the advantages and effects of the present invention from the contents disclosed in the present specification. The invention may be embodied or applied by other different embodiments.

Please refer to FIG. 1 , which is a schematic diagram showing the system of the information integration interactive system of the present invention. As shown in the figure, the information integration interactive system provides information interaction between the user (or the general user) and the information service platform 1 through the mobile device 5, thereby enabling the user to obtain the desired product information from the information service platform 1, and the information The service platform 1 can collect and integrate the user's personal data, and can then provide the service provider of the manufacturer, the distributor or the store in real time.

The mobile device 5 is used for capturing product identification information or inputting member information to generate an interactive instruction having the product identification information or the member data. In detail, the mobile device 5 is a medium for the user to query data and receive information. The mobile device 5 has an application installed therein, which can be connected to the information service platform 1 and issue interactive commands at different times, and thus the interactive command may include products. After identifying the information or member information, the information service platform 1 will return the corresponding information or message after receiving the interactive instructions. The mobile device 5 can also perform the above operations using an interactive interface such as a web browser.

The aforementioned product identification information refers to the product barcode (barcode), product history or a unique group identification mark that can represent the product, and does not limit its presentation type, and may be a two-dimensional bar code, a number or a specific pattern, since the product identification information is unique. In order to simplify the operation process, the product specified by the user can be known by directly scanning the barcode. In addition, the product identification information mentioned above can also be obtained through the electronic invoice, that is, the user reads the electronic device by using the mobile device 5. The invoice obtains the purchase content of the electronic invoice indirectly, and then the product identification information of the product is known from the purchase content, so that not only the product identification information printed on the product shell, but also the other source way of obtaining the product identification information by indirectly knowing the product ( For example, external server 200) is also suitable for use in the present invention. In actual operation, the mobile device 5 can also obtain product identification information through image recognition, voice recognition or manual typing, but the above manner is merely an example and not a limitation.

The information service platform 1 can provide the information required by the user according to the requirements of the mobile device 5, and the connection between the two can be realized through mobile communication or wireless communication, so that the use of the mobile device 5 can reduce the limitation of the use range and is convenient and instant to carry. The information service platform 1 includes a member database 10, a data query module 11 and a member service module 12.

The member database 10 is used to store member profiles and membership levels corresponding to member profiles. One of the main purposes of the information service platform 1 is to collect user information. Therefore, the member database 10 of the information service platform 1 can be used to store the user's member information, and each member data has its membership level, and the membership level serves as an information service platform. 1 Proactively provide different users' services or respond to the user's needs. This part will be followed in detail.

The data query module 11 is configured to receive an interactive command from the mobile device 5, and generate corresponding first integrated information to be transmitted back to the mobile device 5 by analyzing the product identification information. The data query module 11 provides the data query before the user purchases the product, so the user does not need to log in to the platform at this time, and the user is convenient and limited in use. When operating, the user only needs to transmit the interactive instruction including the product identification information to the information service platform. 1. The data query module 11 then transmits the corresponding first integrated information to the mobile device 5.

The first integrated information described here is the product related information corresponding to the product identification information, which may be the official product information of the product, the store price information and the user's use evaluation, and even the information provided by the government. The positioning function of the mobile device 5 is used to provide store information near the user, such as address, distance or how to go, which is not only comprehensive and immediate, but also convenient for the user. In order to provide correct and up-to-date first integration information, the information service platform 1 will be connected to the external server 200 via the Internet 100, and the external server 200 retrieves the required information. The external server 200 can be a store servo. , vendor servers, forum servers, and government servers to get useful, immediate, and desired information. Preferably, the data query module 11 displays the first integrated information through the user setting or the built-in weight level when displaying the first integrated information, so that the message that the user most cares about or may need may be displayed at the front.

After the member of the mobile device 5 logs in, the member service module 12 receives the interactive command transmitted by the mobile device 5 and executes an interactive service to provide the corresponding second integrated information according to the product identification information and then forwards the action to the action. The device 5, or the third integrated information corresponding to the member level according to the member information, is transmitted back to the mobile device 5. The member service module 12 provides information sharing and interactive services after the user purchases the product, and provides different services according to the user's membership level. The level of the membership level is determined by the amount of member information provided, and thus, under different membership levels, The member service module 12 will provide different interactive services, which are illustrated in two stages.

In the first stage, after the user purchases the product, they can connect to the information service platform 1 to register the member. At this time, the member may only provide the most basic personal information, such as name, contact information, etc., and then wait for the user to log in and transmit. When the interactive instruction has the product identification information, the member service module 12 correspondingly returns the second integrated information to the user's mobile device 5, and the second integrated information may include a product guarantee, a product manual, or product-related information. The purpose is to provide a non-paper warranty or manual to the user, so that it can be stored directly in the mobile device 5 to avoid the trouble of finding or losing in the future. The product related information described herein may be a message that the firmware or the software has been updated, thereby actively informing the user of the current state of the product, and the second integrated information may also include an electronic invoice, except that the electronic invoice is convenient for the user to save. The information service platform 1 also records related records, and can also help users to award and notify. In particular, because electronic invoices are easy to save, if the product has a return, it will also reduce the loss of the conventional paper invoice. Defects.

In the second phase, when the user has purchased the product and has stored the member information of the user in the member database 10 of the information service platform 1, the member service module 12 can actively send a message or the user sends an interactive command through the mobile device 5 to Interacting with each other, the member service module 12 can transmit the third integrated information to the user's mobile device 5 according to the interactive instruction content, such as a product promotion message, a product sale message or a product additional message, but the third integrated information content system According to the membership level, in other words, when the user is interested in the information and wants to know the details, the member must return the more detailed member information, and the information service platform 1 will further provide the information desired by the user. For example, the user sends a request for feedback to the information service platform 1 via the mobile device 5, and the member service module 12 responds to a message of the sale, but the user wants to know more details such as location, time or sale. For content, you should connect to the information service platform 1 (such as clicking on the hyperlink in the message) and provide more member information to get the message that the user wants to know. This allows the user to actively provide member information without directly confusing the user.

Through the above two-stage approach, the information service platform 1 can gradually obtain the user's member information. On the contrary, the user can also know the product information before and after the purchase, whether the user requests or the information service platform 1 actively provides the interaction. During the process, users can instantly know many product messages and voluntarily return their member information according to their needs. At this time, the information service platform 1 can collect and integrate the user's member information to provide instant marketing of vendors, vendors or distributors. Or purchase decisions. It should be noted that the embodiment is illustrated in a two-stage manner, but in actual operation, it is not limited to only adopting two stages, and may be divided into multiple stages or multiple levels according to needs.

In addition, the member service module 12 includes basic services for providing products based on the second integrated information and product identification information, such as identifying the authenticity of the product. That is, through the member service module 12, the product identification information returned by the user through the mobile device 5 and the information information obtained by the member service module 12 from the external server 200 can be used to determine the authenticity of the product purchased by the user or other related information. Information about this product, such as the period of product warranty, or even when the warranty period expires, sends a message asking whether to extend the warranty, etc., to achieve the purpose of proactive service users.

For example, the data query module 11 and the member service module 12 can be connected to the external server 200 via the Internet 100 to obtain the first integrated information, the second integrated information, or the third integrated information. The first integrated information, the second integrated information or the third integrated information may include public information and private information. The public information may be information provided by, for example, a government unit, and the private information may be from, for example, a discussion forum or a blog. Therefore, the information service platform 1 can always provide the latest, instant and diverse information information to the user, which is not currently available through the use of a single portal to search for data.

Please refer to FIG. 2, which is a system diagram illustrating another embodiment of the information integration interactive system of the present invention. As shown in the figure, the information service platform 2 interacts with the mobile device 5, wherein the member database 20 of the information service platform 2, the data query module 21 and the member service module 22, and the information service platform of FIG. In the embodiment, the information service platform 2 includes the member management module 23 and the member analysis module 24 in the same manner.

The member management module 23 adjusts the membership level based on the member information transmitted by the mobile device 5. In detail, the user will return more detailed member information because he wants to get more product information. Therefore, whenever the user uploads or updates the member information, the member management module 23 adjusts the corresponding membership level according to the member information content. The membership level indicates how many interactive services the user can get from the information service platform 2, and thus the membership management module 23 determines the membership level of the user, so that the member service module 22 can actively send an interactive message or further determine the membership level. Respond to user needs to interact with the user.

The member analysis module 24 is configured to analyze the member data according to the membership level to provide the analyzed data required by the manufacturer 300, the channel merchant 400, the store provider 500 or the user 600, wherein the analyzed data can be Available immediately or not. The member analysis module 24 will analyze and integrate the member materials, so that the member materials become analyzed data, for example, the age level of purchasing a product, the occupation of a product, the sales situation of the product, etc., and the analysis materials are manufactured. The merchant 300, the channel merchant 400, the store maker 500 or the user 600 are of special significance. For example, the manufacturer 300 wants to know which type of product is popular with young people, and the channel merchant 400 wants to know the sales status of a product as a Based on the basis of the purchase price, the store industry 500 wants to know which period is the product sales peak/off season and can launch special promotions. Even the user 600 wants to know which products of the same age are interested, so the integrated information is Its use has not been able to obtain relevant information in the past. Through the analysis and integration of the member analysis module 24, this information has become simple and available. Therefore, the member analysis module 24 will analyze the member data to generate and store the analyzed data, and the manufacturer 300, the channel merchant 400, the store provider 500, or the user 600 can obtain the required materials through the Internet 100.

Please refer to FIG. 3, which is a system diagram illustrating another application embodiment of the information integration interactive system of the present invention. As shown in the figure, the information service platform 3 interacts with the mobile device 5, and the information service platform 3 not only provides the information of the mobile device 5, but also serves as a conduit for the mobile device 5 to query data.

Specifically, when the product is damaged and needs to be sent for repair, the user can inquire about the information of the nearby maintenance point from the information service platform 3 through the mobile device 5, such as address, how to go, evaluate, etc., after the product is sent for repair, the maintenance provider 700 can The maintenance information is immediately returned to the information service platform 3, for example, it can be stored in the information database 35. At this time, the user only needs to connect to the information service platform 3 to query the maintenance of the user's products through the member service module 32, in particular The information service platform 3 records the user's personal data. When the product is sent for repair, the maintenance service provider 700 is notified to use the information service platform 3 as a contact medium, so that the user can find the information more easily. As can be seen from the above, in the past, product data, product evaluation, product price or maintenance information were separately sent to different service platforms. Now, all services are integrated through the information service platform 3, which is very attractive to users.

In addition, the mobile device 5 can transmit feedback data to the information service platform 3. In detail, the mobile device 5 can actively send a message, such as evaluation or experience of the product, in addition to passively waiting for the notification of the information, the information service platform 3 After being sorted, it can be stored in the information database 35. When other users have query requirements, they can also be matched with the inquirer provided by the first integrated information.

Moreover, the mobile device 5 includes an information display interface (not shown) for displaying a history list of the first integrated information, the second integrated information, or the third integrated information in the mobile device 5. Specifically, through the information display interface, the user can obtain the related information previously queried, of course, including the historical list of the previous first integrated information, the second integrated information, and the third integrated information, and the history list can be set according to the user. Provide appropriate sorting and display higher weight information in front of the list, so users do not need to request the information from the information service platform 3 every time.

Please refer to FIG. 4, which is a schematic diagram illustrating the information integration interactive system of the present invention combined with application cloud management. As shown in the figure, in order to improve the overall efficiency of the information integration interactive system, services can be provided in a sub-regional and hierarchical manner, wherein each mobile device 5 can be connected to the information service platform 4, 4', 4" of the region. The information service platforms 4, 4', 4" will be connected to the cloud integration server 6, and the information service platforms 4, 4', 4" and the cloud integration server 6 have a hierarchical relationship, and the information service platform 4, 4' 4" has a concept of partitioning between each other. Thus, regional information such as local store information, maps or nearby maintenance points can be stored in various information service platforms 4, 4', 4", and conversely, if it is member information or Integrated information such as product information can be stored in the cloud integration server 6, so that separate storage can avoid the burden of loading caused by a single information service platform, and the partitioning service can also speed up the acquisition of regional data.

Please refer to FIG. 5, which is a first interactive flow chart illustrating the information integration interaction method of the present invention. In step S501, it is indicated that the mobile device performs the login generation connection, and then in step S502, it receives the interactive instruction with the product identification information or the member data transmitted by the mobile device, that is, the user transmits the interactive instruction through the mobile device. Finally, in step S503, when it is determined that the interactive instruction has the product identification information, the second integrated information is provided according to the product identification information, and the step is to describe the information and information through the product after the user purchases the product. The service platform generates an interaction, so when the information service platform judges that the interactive instruction includes the product identification information, the second integrated information is returned to the mobile device to complete the interaction with each other.

Please refer to FIG. 6 , which is a second interactive flow chart illustrating the information integration interaction method of the present invention. In step S601, it is indicated that the login is generated by the mobile device, and then in step S602, the interactive instruction with the product identification information or the member data transmitted by the mobile device is received, that is, the user transmits the interactive instruction through the mobile device. Finally, in step S603, when it is determined that the interactive instruction has the member information, the member level is adjusted according to the member data, and the third integrated information corresponding to the member level is provided according to the member information, and the step refers to The user has uploaded their member information, and the information service platform will change the membership level based on the member information content. The information service platform can provide the third integrated information according to the current level of the member. Therefore, when the information service platform judges that the interactive instruction is a member When the information is provided, the member will be upgraded and the third integrated information will be returned to the mobile device in time to provide a more complete service to the user.

In the flowcharts of FIGS. 5 and 6, after the login is performed by the mobile device to generate a connection, the information service platform can transmit an interactive message to the mobile device. After the user logs in, the user is a member of the information service platform. The information service platform will actively transmit interactive messages to interact with the mobile device. In other words, the information service platform not only receives the interaction of the mobile device. The order provides services and actively transmits interactive messages to interact with the user.

In the flowcharts of FIG. 5 and FIG. 6, the information service platform receives an interactive instruction with product identification information from the mobile device, analyzes the product identification information, and generates corresponding first integrated information for returning to The mobile device. The foregoing means that before the purchase of the product, the user can obtain the corresponding first integrated information through the interactive instruction with the product identification information, and the first integrated information can be the product evaluation, the product price comparison or the nearby purchase point, etc., as described above. This allows users to query product information instantly and without location restrictions.

In addition, in the flowchart of FIG. 5, after providing the corresponding second integrated information according to the product identification information, the basic service of the product is provided according to the second integrated information and the product identification information, for example, identifying the authenticity of the product. . In detail, the product identification information and the second integrated information from the external server can be compared to determine the authenticity of the product, or provide more detailed product information, such as drug composition and product structure. Etc., but not the product information that can be obtained before the general purchase.

In addition, in the flowcharts of FIG. 5 and FIG. 6, the member data may be analyzed according to the membership level to provide the analyzed data required by the manufacturer, the channel merchant, the market operator or the user, wherein Analyzed data is available immediately or not. As mentioned above, users will return more detailed member information when they want more product information or services, so that the member data will be collected, analyzed and integrated, and the analyzed data can be provided to manufacturing. A reference for the subsequent manufacture, sale, marketing or sale of a merchant, a channel trader, a market operator or a user.

In summary, the present invention provides an information integration interactive system and a method thereof. The user information is obtained by sequentially providing the user with useful information, and the user can use the mobile device to connect with the information service platform, and obtain the required product information before purchasing. The electronic product information can be obtained after purchase. At the same time, the information service platform will provide different product information anti-services according to the membership level, which can further attract users to provide their detailed member information. Finally, the member information can be integrated into useful information. In order to provide manufacturers, distributors or stores as a reference for sales or marketing, the information integration interactive system of the present invention not only provides users with required information, but also provides useful member information for manufacturers, distributors or stores. Therefore, it can meet the information required by different roles, and it has its substantial benefits.

The above embodiments are merely illustrative of the principles and effects of the invention and are not intended to limit the invention. Modifications and variations of the above-described embodiments can be made by those skilled in the art without departing from the spirit and scope of the invention. Therefore, the scope of protection of the present invention should be as set forth in the scope of the claims described below.

1, 2, 3, 4, 4', 4"... Information Service Platform

10, 20. . . Member database

11, 21. . . Data query module

12, 22, 32. . . Member service module

twenty three. . . Member management module

twenty four. . . Member Analysis Module

35. . . Information database

5. . . Mobile device

6. . . Cloud integration server

100. . . Internet

200. . . External server

300. . . Manufacturing business

400. . . Pathway business

500. . . Store operator

600. . . user

700. . . Maintenance operator

S501~S503. . . step

S601~S603. . . step

1 is a schematic diagram showing the system of the information integration interactive system of the present invention;

2 is a system diagram showing another embodiment of the information integration interactive system of the present invention;

3 is a system diagram showing another application embodiment of the information integration interactive system of the present invention;

Figure 4 is a schematic diagram showing the information integration interactive system of the present invention combined with application cloud management;

Figure 5 is a first interactive flow chart illustrating the information integration interaction method of the present invention;

Figure 6 is a second interactive flow chart illustrating the information integration interaction method of the present invention.

1. . . Information service platform

10. . . Member database

11. . . Data query module

12. . . Member service module

5. . . Mobile device

100. . . Internet

200. . . External server

Claims (15)

An information integration interactive system includes: a mobile device for extracting product identification information or inputting member information to generate an interactive instruction having the product identification information or the member data; and an information service platform and the mobile device The connection includes: a member database for storing the member information and a membership level corresponding to the member information; and a data query module for receiving an interactive instruction from the mobile device, by analyzing the product identification information, generating Corresponding to the first integrated information for returning to the mobile device; and the member service module, after the member of the mobile device logs in, receiving an interactive instruction transmitted by the mobile device to perform an interactive service to identify the information according to the product The corresponding second integrated information is provided and transmitted back to the mobile device, or the third integrated information corresponding to the member level is provided according to the member data to be transmitted back to the mobile device. For example, the information integration interactive system described in claim 1 is characterized in that the mobile device obtains the product identification information through barcode scanning, image recognition, voice recognition or manual typing. The information integration interactive system described in claim 1, wherein the data query module and the member service module respectively connect to an external server via the Internet to obtain the first integrated information and the second integration. Information and the third integrated information. The information integration interactive system described in claim 1 , wherein the member service module includes a basic service for providing products according to the second integrated information and the product identification information. For example, the information integration interactive system described in claim 1 of the patent scope, wherein the second integrated information includes a product warranty, a product manual, or product-related information. The information integration interactive system described in claim 1, wherein the first integrated information, the second integrated information, or the third integrated information includes public information and private information. For example, the information integration interactive system described in claim 1 is wherein the information service platform includes a member analysis module for analyzing the member data according to the membership level to provide a manufacturing business, a channel business, Analytical data required by the store operator or user. For example, the information integration interactive system described in claim 1 is characterized in that the information service platform includes a member management module, and the membership level is adjusted according to the member information transmitted by the mobile device. For example, the information integration interactive system described in claim 1 is wherein the mobile device transmits feedback data to the information service platform. The information integration interactive system of claim 1, wherein the mobile device comprises an information display interface for displaying the first integrated information, the second integrated information or the third integrated in the mobile device. A historical list of information. An information integration interaction method is used for information interaction between an information service platform and a mobile device, and includes the following steps: performing a login to generate a connection by the mobile device; receiving product identification information or member data transmitted by the mobile device An interactive instruction; when determining that the interactive instruction has the product identification information, providing the corresponding second integrated information according to the product identification information; and determining that the interactive instruction has the member information, adjusting the membership level according to the member information, according to the member The third integrated information corresponding to the membership level is provided. The information integration interactive method of claim 11, wherein the information service platform transmits an interactive message to the mobile device after the login is performed by the mobile device. For example, the information integration interaction method described in claim 11 includes: the information service platform receives an interactive instruction from the mobile device with product identification information, analyzes the product identification information, and generates a corresponding first integration. The information is passed back to the mobile device. The information integration interaction method described in claim 11 is characterized in that after the second integrated information is provided according to the product identification information, the basic service of the product is provided according to the second integrated information and the product identification information. For example, the information integration interaction method described in claim 11 is characterized in that the member data is analyzed according to the membership level to provide the analyzed information required by the manufacturer, the channel merchant, the market operator or the user.