201227565 六、發明說明： 【發明所屬之技術領域】 树明是有關於—種點餐訂位系統，特別是指一種可 利用行動電話進行點餐及訂位的點餐訂位系統。 【先前技術】 目别的餐飲業者為了使點餐便利，並節省人力資源， ^常採用自助式的點餐方式，即服務人員統_於#檯提供點 餐的服m為了使流程更迅速，—般會採用—觸控面板 以點選的方式登錄，“在來客數較大時，顧客還是必須於 植棱排隊等候點餐結帳，而有浪費時間的情形。另—種點餐 方式X在各桌⑨置點餐系統，讓顧客入座後可利用該系統 的點餐晝面’以點選的方式點餐，並直接傳送至服務中心。 上述的點餐方式，雖然都能節省人力，然而顧客必須在入座 後’才可進行點餐，進而提供廚房備餐，因此顧客還是需要 花費一段時間等待用餐。 而在訂位方面，為了節省人力資源，目前有業者採用 網路訂位系統，然而該系統僅能確認訂位是否成功，而無法 提供等待補位的功能，因此當有顧客取消訂位時，無法公平 且有效地讓最早無法訂位的顧客進行遞補。另一方面，當已 丁位的顧客至現場時，服務人員會依序且逐一地引導各組顧 客入場，然而在來客數較大時，顧客還是需要等待，並且顧 客到達現場後，常無法掌握目前帶位的進度，因而產生焦慮 感，或有誤解服務人員拖延或怠慢的情形發生，造成顧客對 餐廳服務品質的不滿。 201227565 【發明内容】 因此，本發明之目的，即在提供一種可提 及點餐訂位便利性的點餐訂位系統。 務°°質 於疋’本發明點餐訂位系統，程式化地建構在—词服 顧客利用各自的行動電話連結以訂位及 話交師料可利用無線通訊的方式與該行動電 、、’’ 1、線_组，並可傳送—菜單 動電話，並連接一呈鎚祕Λ At 逆、，·〇的订 的輸出1 錢控魏的顯㈣，及-供廚房使用 6又備。母-行動電話在訂位時傳送—訂位資料，並 且在點餐時傳逆_ ΦΪ- ^ 1 I 、 ，包人h料至該伺服器。該點餐訂位系統 ： 11欠發程式、一個資料庫，及-個運算處理中201227565 VI. Description of the invention: [Technical field to which the invention pertains] Shuming is a kind of ordering reservation system, in particular, a ordering reservation system that can use the mobile phone for ordering and booking. [Prior Art] In order to make ordering more convenient, the restaurant operators in order to make ordering and save human resources often use self-service ordering methods, that is, service personnel. As usual, the touch panel is used to log in by clicking. "When the number of visitors is large, the customer must wait in line to wait for the order to be settled, and there is a waste of time. Another way to order food X At each table, the ordering system is set up so that when the customer is seated, the ordering of the system can be used to order the food by the point of selection and directly to the service center. The above-mentioned ordering method can save manpower. However, the customer must order the meal before the meal, and then provide the kitchen to prepare the meal, so the customer still needs to wait for the meal for a while. In terms of booking, in order to save human resources, the current industry employs a network reservation system. However, the system can only confirm whether the reservation is successful, and cannot provide the function of waiting for the complement. Therefore, when the customer cancels the reservation, the customer who cannot be the first to be booked cannot be fair and effective. On the other hand, when the customer has been on the scene, the service staff will guide each group of customers in order, but when the number of visitors is large, the customer still needs to wait, and after the customer arrives at the scene, Often unable to grasp the current progress of the position, resulting in anxiety, or misunderstanding the delay or stagnation of the service personnel, resulting in customer dissatisfaction with the quality of the restaurant service. 201227565 [Summary] Therefore, the object of the present invention is to provide A food order reservation system that can mention the convenience of ordering reservations. The service ordering system of the present invention is stylized and constructed in a manner that the customers use their respective mobile phone links to make reservations. And the teacher can use the wireless communication method and the mobile power,, '' 1, line_ group, and can transmit - menu mobile phone, and connect a hammered secret At reverse,, · 〇 order output 1 money control Wei's display (four), and - for kitchen use 6 and preparation. Mother-mobile phone transmission at the time of booking - reservation information, and pass the counter when ordering _ Φ Ϊ - ^ 1 I, , package people To the servo The meal reservation systems: 11 arrears program, a database, and - a calculation process
=該收發程式可儲存該無線模組收發的資料。該資 包括一個儲存該菜單資料的M 顧完.… I貝科的未早杈組、-個儲存未劃位的 二客的盯位資料與點餐資料的待位模組、_個健存已割位 的顧客的訂位資料與點餐 卓估田洳』/ , v Gsj棋、，且，及—個記錄各 桌使用與我狀況的桌況模組。該運算處理中心可透過該 收發程式與行動電話交換資 5 劃位模組、-個可將該劃:二:包:：可進行劃位的 話的訊息模組，及-個果傳送至行動電 輪出設備的備餐模組的點餐資料傳送至該 該剑位槟組可依據該收發程式接收 的訂位資料與該桌況模組的資料比對以判斷可否提供座位 模:依據劃位結果將該訂位資料儲存在該待位模組或已劃 本發明之有益功效在於：利用該收發程式，使該點餐 201227565 訂位系統可供行動電話連結以執行點餐訂位的功能，使顧 客無須至現場排隊即可執行訂位及點餐，而提高訂位與點 聲便利性及服務品質。 【實施方式】 有關本發明之前述及其他技術内容、特點與功效，在 以下配合參考圖式之—個較佳實施例的詳細說明中，將可 清楚的呈現。 參閱圖1、2’本發明點餐訂位系統之一較隹實施例， 二呈式化地建構在一台词服器1〇Ji，並可供數名顧客利用 =的行動電話11連結以訂位及點餐。每—個行動電話Π c傳送一訂位資料至該祠服器1〇,並且在點餐時 骨貝Τ叶主该伺服态10。而該伺服器1〇 單資料給連結的行動t % η 、菜 單。在太Μ 提供餐應可供應的餐點清 早在本較佳貫施例中，該訂位資料的内容 話、用餐人數，及用餐時段，該點餐資料的内容則包= 點項目’及各項餐點的數量，而該菜單f ，及餐點的價錢。 3食點名稱 所述祠服器10裝設有可與顧客的行動電 的-個網路模組16與一個無線模組17，並外接一 功此的顯不器12、-個可播放聲音的播放裝置13 工 廚房使用的輸出設備14,及一個智慧卡讀寫器7個供 =16是透過網際網路與行動電話η連結，而該二Γ π是以無線通訊的方式與行動電話 =模組 路模組16是乙太網踗4 ν * 本實靶例的網 轉卡，以連接網際網路，而顧客的行動 201227565 電話11可利用3G或WiFi的方式登入網際網路，再連結該 祠服器10。本實施侈,J的無線模板17是藍牙收發模組而顧 客是利用行動電話U内建的藍牙裝置，直接與該無線模组 17連L。本實施例的輸出設備u是印表機，可列印出點餐 資料，以提供廚房備餐。㈣智慧卡讀Μ 15可供顧客利 用智慧卡結帳付款。 眯點瞀訂位系統，包含= The transceiver can store the data sent and received by the wireless module. The fund includes a M-Guo who stores the menu information.... I Beko’s early group, a storage of unmarked two-person markings and a waiting module for ordering materials, _ a The reservation information of the cut-off customers and the ordering meal evaluation 洳 / , v Gsj chess, and, and a table module that records the use of each table and my situation. The computing processing center can exchange the 5th positioning module with the mobile phone through the transceiver program, and the following: the second: package: the message module that can be used for the location, and the result is transmitted to the mobile phone. The ordering information of the meal preparation module of the wheeled device is transmitted to the sword pen group, and the book position data received by the transceiver program can be compared with the data of the table condition module to determine whether the seat mode can be provided: according to the position As a result, the benefit of storing the reservation data in the standby module or the invention is as follows: the receiving and dispatching program is used to make the ordering 201227565 reservation system available for the mobile phone to perform the function of ordering reservations. Allowing customers to perform reservations and ordering without having to queue up at the site, and improve booking and sound convenience and service quality. The above and other technical contents, features, and advantages of the present invention will be apparent from the following detailed description of the preferred embodiments. Referring to FIG. 1 and FIG. 2', one of the order reservation systems of the present invention is constructed in a manner of one word server 1〇Ji, and is available for connection by several customers using the mobile phone 11 of Bit and order. Each mobile phone Π c transmits a reservation data to the server, and at the time of ordering, the bones are in the servo state. The server 1 〇 single data to the linked action t % η, menu. Meals to be served in Tai Chi in the early morning. In this preferred embodiment, the contents of the reservation information, the number of people dining, and the meal time, the contents of the order information are included in the item = point item and each The number of meals, and the menu f, and the price of the meal. 3 food name name The server 10 is equipped with a network module 16 and a wireless module 17 that can be used with the customer's mobile power, and externally connected to the display device 12, a playable sound The playback device 13 uses an output device 14 for the kitchen, and a smart card reader 7 for the connection 16 is connected to the mobile phone η via the Internet, and the second π is wireless communication with the mobile phone = The module road module 16 is a network transfer card of the Ethernet 踗4 ν* real target to connect to the Internet, and the customer's action 201227565 phone 11 can use 3G or WiFi to log in to the Internet, and then connect The server 10. In this implementation, J's wireless template 17 is a Bluetooth transceiver module and the customer uses the Bluetooth device built into the mobile phone U to directly connect to the wireless module 17. The output device u of this embodiment is a printer that prints order information to provide a kitchen meal. (4) Smart card reading 15 It is available for customers to use smart card to checkout payment.眯点瞀 Booking system, including
徊臀存貢料的收發程式ζ、 -個資料庫3,及一個可透過該收發程式2與行動電話u 交換資料的運算處理中心4。 該收發程式2是可暫存顧客發送的訂位資料或點餐資 料以供該運送處理巾進—步地處理，或暫存該運算處 理中〜4預備要發送的訊息的資料。該收發程式2包括— 個儲存由該無線模Μ 17收發的資料的無線傳輸模組^、_ 個儲存該網路模組彳61μ次，， 16收發的資料的網路傳輸模組22，及一 個儲存該顯示器12姑總快&立丄一 _ 破觸控而產生的貨料的觸控模組23。換 言之’在本實施例中，顧客的行動電話u透過其 晋 傳送：：料疋暫存在該無線傳輸模組21 ’而透過網際網路 則暫存在該網路傳輸模組22，此外，餐廳現場 的顧客利用該顯示器12以點選的方式輸 該觸控模組23中。 貝竹疋暫存在 該資料庫3是用以儲存資料，並包括 :=;2、一個已劃模組33,及一個桌況模組3: 、， 用以儲存菜單資料，即儲存了各餐點的名 稱，及價錢。哕炷a z 餐占的名 °〆、果，且32儲存未劃位而需候補的顧客的 201227565 訂位資料，並且具有一個無線待位單元321、—個 單元322,及一個觸控待位單元323。該無線待位單元321 用來儲存在該收發程式2的無線傳輸模組21内必須等候補 位的訂位資料。該網路待位單元322則用來儲存在該網 傳，模組22 t必須等待補位的顧客的訂位資料。該觸控待 位單兀323則用來儲存該觸控模組23中無法劃位而必須等 待的顧客的訂位資料，即所述待位模組32儲存了顧客的用 餐人數、聯絡資料，及資料傳送時間等資訊。 該已劃模組33儲存已完成劃位的顧客的訂位與點 料’並^具有-個入座單元33卜及—個未入座單元说。 該入座單7L 331用來健存已入座的顧客的訂位資料與點餐 資料’而該未入座單元332則儲存已訂位，然而未入座的 顧客的訂位資料與點餐資料。該已劃模組33内的資料内容 ，該待位模組32相同，並還進—步地儲存了顧客預定的桌 次，及其點餐的品項與數量等資訊。 該桌況模組34記錄各桌使用與訂位狀況，即儲存了餐 廳内各桌次的資訊’其内容包含各桌序號、各桌可入座的 顧客人數、各桌目前是否佔位，及各桌已被預訂的時程等 資訊。 該運算處理中心4包括一個可執行劃位的劃位模組41 、一個可將訊息健存至該收發程式2以傳送訊息的訊息模 ”且43、-個可將點餐資料傳送至該輸出設備卩的備餐模組 44、-個可在該顯示器12上顯示訊息與畫面的顯示器模组 & -個使該播放裝置13以語音方式提醒顧客入座的帶位 201227565 可進行結算並傳送至該智慧卡讀寫器Μ以進 仃扣款的付款模組47，及-個可執行劃位的補位模組料。 該顯示器模組45具有—個將該已劃模組33與待位模 組32内的訂位資料顯示在該顯示器12上的訂位顯示單元 451’及一個在該顯示器12上顯示訂位與點餐的畫面的點 選顯不單元452。該訂位顯示單元451在該顯示器12上顯 不1資訊有：已訂位的顧客的編號、其用餐人數及訂位的The transceiver program of the glutinous glutinous material, a database 3, and an arithmetic processing center 4 for exchanging data with the mobile phone u through the transceiver 2. The transceiver program 2 can temporarily store the reservation information or the ordering information sent by the customer for the processing processing towel to process in advance, or temporarily store the information of the message to be sent in the calculation processing. The transceiver module 2 includes a wireless transmission module for storing data transmitted and received by the wireless module 17, and a network transmission module 22 for storing data of the network module for 61 times, 16 data transmission and reception, and A touch module 23 for storing the material generated by the display 12 is quickly and steadily broken. In other words, in the present embodiment, the customer's mobile phone u transmits through the media: the device temporarily stores the wireless transmission module 21' and temporarily stores the network transmission module 22 through the Internet. The customer uses the display 12 to input the touch module 23 in a point-and-click manner. The temporary storage of the database is for storing data, and includes: =; 2, a programmed module 33, and a table module 3: , for storing menu data, that is, storing meals The name of the point, and the price.哕炷az The name of the meal, the fruit, and 32 stores the 201227565 reservation information of the customer who is not assigned, and has a wireless waiting unit 321, a unit 322, and a touch standby unit 323. The wireless waiting unit 321 is configured to store the reservation information that must be waiting for the complement in the wireless transmission module 21 of the transceiver 2. The network attendant unit 322 is configured to store the reservation information of the customer that the module 22 t must wait for the complement. The touch-receiving unit 323 is configured to store the reservation information of the customer who has to wait in the touch module 23 and has to wait, that is, the standby module 32 stores the number of meals and contact information of the customer. And information transfer time and other information. The sculpt module 33 stores the reservations and materials of the customers who have completed the grading, and has a occupant unit 33 and an unoccupied unit. The occupant list 7L 331 is used to store the reservation information and ordering information of the seated customers, and the unoccupied unit 332 stores the reservation information and the ordering information of the reserved customers. The content of the data in the module 33 is the same, and the standby module 32 is the same, and further stores the information scheduled by the customer, and the items and quantity of the order. The table status module 34 records the use and reservation status of each table, that is, the information of each table in the restaurant is stored. 'The content includes the serial number of each table, the number of customers who can be seated on each table, whether each table is currently occupied, and each Information such as the timetable for which the table has been booked. The operation processing center 4 includes a padding module 41 that can perform a padding, a message module that can store a message to the transceiver module 2 to transmit a message, and 43 can transmit order materials to the output. The device's meal preparation module 44, a display module that can display messages and pictures on the display 12, and a band 201227565 that allows the player 13 to voice the customer to the seat can be settled and transmitted to The smart card reader/writer Μ 仃 付款 的 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款 付款The reservation information in the module 32 is displayed on the display 12 of the reservation display unit 451' and a click display display unit 452 for displaying the reservation and order pictures on the display 12. The reservation display unit 451 The information displayed on the display 12 is: the number of the customer who has booked, the number of people who dine, and the number of reservations.
^段與桌次、等候補位的顧客的編號、其用餐人數，及目 前可入座的顧客的編號等。該點選顯示單元452在顯示器 12上顯示供顧客輸人電話的欄位、供顧客輸人用餐人數的 攔位、可供應的餐點名冑、餐點數量的數字選項等。顧客 可直接利用該顯示器12的觸控功能，依據該點選顯示單元 452顯示的畫面，觸控地點選與輸入資料，並且儲存在該觸 控模組23中。 該訊息模組43可透過該收發程式2將訊息傳送給顧客 ，以達到通知與確認的目的，其可傳送的訊息内容包括顧 客劃位的桌次、確認已劃位完成，及在無法提供座位時通 知並確認顧客是否願意等候補位等訊息。 該劃位模組41是依據訂位資料的内容，並與該桌況模 組34的資料比對，以判斷該顧客訂位的時段是否有^使用 的桌次，而進行劃位。本實施例是依據該筆訂位資料的用 餐時段以及用餐人數，並確認在桌況模組34的資料中該時 段是否有可供劃位的桌次。 所述劃位模組41具有一個無線劃位單元411、一個網 201227565 路劃位單元412’及一個現場劃位單元413。該無線劃位單 兀411是將該收發程式2的無線傳輸模組21巾暫存的訂位 資料與該桌《組34的資料比對，關斷可錢行劃I。 該網路劃位單it 412是將該網路傳輸模組22中暫存的訂位 資料與纽模組34的資料轉，關斷以進行劃位。該 現場劃位單元4U是將該觸控模組23内暫存的訂位資料與 桌況模組34的資料比對，以判斷可否進行劃位。 該劃位模組4i的無線劃位單元411、網路則位單元412 ，或現場劃位單元413仙位後，並比對出可供使用的卓 次時，該訊息模組43將預訂的桌次及該顧客的編號透過該 收發程式2發送出去，即是將訊息對照該顧客的連線方式 ，分別暫存在該收發程式2的無線傳輸模組21、網路傳輸 =組22或觸控模組23 ’以供發送，並在顧客回傳確認訊息 ^，該劃㈣組41㈣訂„料無存在 模組33。 方面，糊位模組41在比對後無法提供座位時， ^ ^組43傳送訊息以通知該顧客餐廳無法提供座位， _後^等候補位’而在收到該顧客確認等候補位的訊 =模組41是對照該顧客的連線方式，將該筆訂 存至該無線待位單元321、網路待位單元M2，或 I資323中’即該無線劃位單元411是將該筆訂 ^儲存至該無線待位單元321、該網路劃位單元412是 資料健存至該網路待位單元M2，而該現場劃位 該筆訂位資料儲存至該觸控待位單元323。 10 201227565 此外，在該收發程式2收到該顧客拒絕等候的訊息後 ’該劃位模組41將該筆訂位資料自純發程式2中刪除， Μ無線劃位單元411是將該筆訂位資料自該無線傳輸模植 21中刪除、該網路劃位單& 412是將訂位資料自網路傳輸 模組22刪除’而該現場劃位單元413是將訂位資料自該觸 控模組23刪除。 該補位杈組48是將該待位模組32中的訂位資料盥桌 況模組34的資料比對’以執行劃位。該補位模組48具有 一個監控單元481，及一個補位單元482。該監控單元481 是持續地監控該桌況模組34，並在該桌況模組^有更新或 2時確認是Μ可供劃位的桌次，並在出現可供劃位的 '、人時&出-觸發訊息給該補位單元482，即在顧客結帳離 開或取消訂位時，該監控單元481會觸發該補位單元術。 、^補位單几482在收到該監控單元術的觸發訊號 Ρ逐-地確認每一筆該待位模組32中的訂位資料，以進 行劃位。而該補位單元482是依照該收發程式2收 訂料的時間的順序，來決定劃位的優先順序，即該補 位單το 482會先確認較早傳送的訂位資料。而在比對 可劃位的訂位資料時’該訊息模組43會將預訂的桌次傳送 給顧客，並在該顧客回傳確認訊息後，該補位單元482將 該筆訂位資_存至該已劃模組33巾。 、該帶位模組46可驅動該播放裝置13’以利用語音的方 式提醒顧客可入座’並且具有—個帶位監控單元偏及— 個可被該帶位監控單元461驅動的廣播單元術。該帶心 11 201227565 控單TO 461持續地監控該桌況模組34與已劃模組的未 入座單7L 332，並在該桌次預約時段時，並且該桌次可供入 座的情況下，會觸發該廣播單元462 ,使其以廣播的方式提 醒顧客可入座，並將該筆訂位資料與點餐資料儲存至該入 座單元331 ’並更新該桌況模組％的内容。 該備餐模組44統計各餐點的點餐數量以提供厨房備餐 ，並具有一個累計各種餐點數量的備餐統計單元441，及一 個將該備餐統計單元441的統計結果傳送給該輪出設備14 的備餐輸出單it 442。該備餐模組44的備餐統計單元441 利用該入座單疋331中的點餐資料進行統計，累計在一預 定時間内，預定數量的點餐資料中，每道餐點的點餐數量 =將累計結果傳送至該輸出設備Μ，此時料可依據每 X的累計的數量來備餐’在本較佳實施例中，該備餐 ::二:70:1是選取x分鐘内的前γ筆的點餐資料，並統 ，：節二Γ4中各餐點的點餐數量，使厨房可提高效率 的數二所述時間長度x’與單次統計的點餐資料 。依照各餐廳廚房規模加以調整，鈇 顧客待餐時間過長，而影響服務品f，x分鐘=二 鐘為限，此外，單次統計的點餐資料的數 ：： 預定餐…’即當厨房—次可烹煮-即當下’累計時則以不超過3份為原則， 份時，？貝枓而發生某-餐點的累計結果超過3 顧客的點餐=餐資料。該付款模組47會利用該 的點餐資枓進行結算，並具有一個更新 12 201227565 結算單元仍，及—個讀寫單以73。該更新單元47i 新該桌況模組34的内容，即將哕 疋 A 4» - i ,, Π桌况模組34内該結帳的 “不為未佔用。該結算單元472是依據該 内的點餐資料斑該奠罝媪έΒ Q , 早兀< 331 臀貝卄，、該菜早权組31内的菜單資料 得到該桌次的消費金額，即 如丁運算而 該菜單資料中各1的單Γ 項的數量乘以 未早貝抖中各σ。項的早價，累加後即為消 寫單元473使該智嘈宜口。1 該'賣 便3日慧卡4寫益15依據將該結算單元^The number of the section and the table, the number of customers waiting for the position, the number of people who dine, and the number of the customers who can be seated. The click display unit 452 displays on the display 12 a field for the customer to input a call, a stop for the number of people to enter the meal, a list of available meals, a number option for the number of meals, and the like. The touch function of the display 12 can be directly used by the customer, and the touch screen is selected and input according to the screen displayed by the display unit 452, and stored in the touch control module 23. The message module 43 can transmit the message to the customer through the transceiver module 2 for notification and confirmation purposes, and the content of the message that can be transmitted includes the table of the customer's location, confirming that the position has been completed, and the seat cannot be provided. Notify and confirm whether the customer is willing to wait for a message such as a supplement. The sculpt module 41 is based on the content of the reservation data and is compared with the data of the table mode group 34 to determine whether the time period of the customer reservation has a table to be used. In this embodiment, the meal time and the number of people dining according to the book reservation data are determined, and it is confirmed whether there is a table for the time zone in the data of the table condition module 34. The positioning module 41 has a wireless marking unit 411, a network 201227565 road marking unit 412' and a field marking unit 413. The wireless location unit 411 compares the reservation data temporarily stored in the wireless transmission module 21 of the transceiver 2 with the data of the table "Group 34", and turns off the money line I. The network location unit 412 switches the subscription data temporarily stored in the network transmission module 22 and the data of the button module 34, and turns off to perform the location. The field leveling unit 4U compares the temporary reservation data in the touch module 23 with the data of the table condition module 34 to determine whether the positioning can be performed. After the wireless leveling unit 411, the network level unit 412, or the field leveling unit 413 of the leveling module 4i is used for cents, and the available time is compared, the message module 43 will subscribe. The number of the table and the customer's number is sent through the transceiver 2, that is, the message is compared with the connection mode of the customer, and the wireless transmission module 21, network transmission=group 22 or touch is temporarily stored in the transceiver 2 respectively. The module 23' is sent for transmission, and the confirmation message ^ is sent back at the customer, and the group (4) of the group (4) is ordered to have the module 33. In the aspect, the paste module 41 cannot provide a seat after the comparison, ^^ group 43 transmitting a message to inform the customer that the restaurant is unable to provide a seat, _after ^waiting for the 'receive' and receiving the customer confirming the waiting for the refilling of the message = the module 41 is in accordance with the connection mode of the customer, the pen is stored to The wireless locating unit 321 , the network locating unit M2 , or the I 323 ‘the wireless locating unit 411 stores the pen to the wireless locating unit 321 , and the network locating unit 412 is The data is saved to the network waiting unit M2, and the site is allocated for the reservation data storage. The touch standby unit 323. 10 201227565 In addition, after the transceiver 2 receives the message that the customer refuses to wait, the location module 41 deletes the book reservation data from the pure program 2, and wirelessly The bit unit 411 deletes the pen ordering material from the wireless transmission module 21, the network location sheet & 412 deletes the reservation data from the network transmission module 22, and the field leveling unit 413 The subscription information is deleted from the touch module 23. The compensator group 48 compares the data of the reservation data in the standby module 32 to the table status module 34 to perform the positioning. The compensing module 48 has a monitoring unit 481 and a compensating unit 482. The monitoring unit 481 continuously monitors the table status module 34, and confirms that the table status module has an update or 2 The number of desks for the location, and the presence of a ', person& out-trigger message to the padding unit 482, that is, when the customer checks out or cancels the reservation, the monitoring unit 481 triggers The complement unit is operative, and the complement number 482 confirms each of the trigger signals received by the monitoring unit. The reservation data in the standby module 32 is used for the positioning. The compensation unit 482 determines the priority order of the positioning according to the order of the time of receiving and receiving the materials, that is, the replacement order Το 482 will first confirm the booking information transmitted earlier. When comparing the arrangable booking materials, the message module 43 will transmit the booked order to the customer, and after the customer returns the confirmation message, The padding unit 482 stores the pen ordering information to the programmed module 33. The band module 46 can drive the playing device 13' to remind the customer to enter the seat by voice. The band monitoring unit is biased to a broadcast unit that can be driven by the band monitoring unit 461. The belt 11 201227565 control sheet TO 461 continuously monitors the table status module 34 and the moduleized unplaced order 7L 332, and in the case of the table reservation period, and the table is available for seating, The broadcast unit 462 is triggered to notify the customer that the seat is available in a broadcast manner, and the reservation information and the order information are stored in the seating unit 331 'and the content of the table module % is updated. The meal preparation module 44 counts the order quantity of each meal to provide a kitchen meal preparation, and has a meal preparation statistical unit 441 that accumulates a variety of meal numbers, and a statistical result of the meal preparation statistical unit 441 is transmitted to the meal plan. The meal output list of the device 14 is turned out to be 442. The meal preparation unit 441 of the meal preparation module 44 uses the order information in the occupancy book 331 to perform statistics, and accumulates the number of meals per meal in a predetermined number of order materials within a predetermined time period. The accumulated result is transmitted to the output device Μ, at which time the meal can be prepared according to the cumulative quantity per X. In the preferred embodiment, the meal preparation:: two: 70:1 is selected within x minutes. The gamma pen's ordering information, and the number of meals ordered for each meal in Section 2, 4, allows the kitchen to increase the efficiency of the number of times mentioned in the time length x' and the single-counting ordering information. According to the size of each restaurant kitchen, the customer waits for a long time, and affects the service item f, x minutes = two minutes, in addition, the number of ordering materials in a single count:: scheduled meal... 'that is when the kitchen - can be cooked - that is, the current 'accumulation is based on no more than 3 parts, the time,? The cumulative result of a certain meal occurred more than 3 customers' ordering meal data. The payment module 47 will use the ordering fee to settle and have an update 12 201227565 The settlement unit is still, and a read/write order is 73. The update unit 47i newly adds the content of the table status module 34, that is, 哕疋A 4» - i ,, and the checkout in the table status module 34 is not unoccupied. The settlement unit 472 is based on the Ordering information on the spotted Q, early 兀< 331 卄 卄,, the menu information in the early rights group 31 of the dish to get the amount of the table, such as Ding operation and the menu information in each 1 The number of the single item is multiplied by the σ of the item in the early morning jitter. After the accumulation, the unit 473 is used to make the syllabus suitable. 1 The 'selling 3rd day 慧 card 4 write benefit 15 basis The clearing unit
到的消費金額，對顧客的智慧卡 于 智慧卡結帳。 仃讀寫，以供顧客利用 科，純發模組與㈣電話u連結後 該朱早模組Μ内的菜單資料傳送給行動電話u，以储 顧客的行動電話11中備用。 當該無線模組17或網路模組16接㈣ π料’並儲存在該無線傳輸模…網路傳輸模二2 :時二對應的該無線劃位單元411或網路劃位單元、412合2 進订運算並判斷是否可提供座位，並且在訂位成功時，; 動電节u 會將訂位的桌號傳送給行 並在顧客確認後，該無線劃位單以U或網路 二J兀412會將該筆訂位資料傳送至該已劃模組中。 客可進行點餐，並將點餐資料傳送至相對應的該益 線傳輸杈組21或網路傳輸模組22。 …、 另彳面’在無法提供座位時，該訊息模組^的 確認單以32會傳送訊息給行動電話η，以詢問顧客是否 願意繼續等待，並且在該收發程式2接收了行動電話u回 13 201227565 傳確認等待的訊息後，該無線劃位單元4ιι或網 412則將該筆訂位資料儲存至相對應的該無線待位單元1 或網路待位單元322。 在現場的顧客可利用該顯示器12的觸控功能進行^ 與點餐，即利用該點選顯示單元452在該顯示胃12上顯矛 的可供訂位與點餐的晝面^當該觸控模組23接_來自該 顯示器12的訂位資料時，該現場劃位模組413會利用該= 訂位資料執行劃位，以提供現場的顧客訂位。 ^The amount of the purchase, the wisdom of the customer is credited to the smart card checkout.仃 Reading and writing, for the customer to use, the pure hair module and (4) the telephone u connection, the menu information in the Zhu Zao module is transmitted to the mobile phone u to store the customer's mobile phone 11 for use. When the wireless module 17 or the network module 16 is connected to (four) π material ' and stored in the wireless transmission mode ... network transmission mode 2 2: the second corresponding to the wireless padding unit 411 or network location unit, 412 Combine 2 to calculate the operation and judge whether the seat is available, and when the reservation is successful, the power section u will transmit the table number of the reservation to the line and after the customer confirms, the wireless list is U or network The second page 412 will transfer the book reservation data to the programmed module. The customer can order the meal and transfer the order information to the corresponding one of the transmission group 21 or the network transmission module 22. ..., another side 'When the seat is not available, the confirmation of the message module ^ will send a message to the mobile phone n at 32 to ask the customer if they are willing to continue waiting, and the mobile phone is received in the transceiver 2 13 201227565 After the confirmation of the waiting message, the wireless padding unit 4 or the network 412 stores the pen reservation data to the corresponding wireless waiting unit 1 or the network standing unit 322. The customer at the scene can use the touch function of the display 12 to make and order the meal, that is, use the click display unit 452 to display the spear on the display stomach 12 and to order the meal. When the control module 23 is connected to the reservation information from the display 12, the on-site positioning module 413 performs the location using the = reservation information to provide on-site customer reservation. ^
該訂位顯示單元451會將該已劃位成功的顧客的訂位 資料’以及待位中的顧客的訂位資料顯示在該顯示器^上 ’讓現場的顧客可利賴顯示器12得知目前訂位情形，鱼 ，位順序，使顧客可充分掌«訊，以降低顧客在待位過 私中的焦慮感’進而達到提高服務品質的目的。 在顧客離開或取消訂位時，該補位模組48會確認是否 有可供位的座位，並依據該收發程< 2接收到訂位資料 的時間順序’逐-地轉認每_筆待位模組32中的訂位資料 -以進行劃位。該顯示器模組45會在劃位完成後將資料顯 "、在該示器丨2上，並且該帶位模組會以語音的方式 提醒顧客。 由於本發明點餐訂位系統可供顧客直接利用自己的行 動電話11連接，並且在餐廳以外的範圍可利用網際網路連 :，在餐廳時則可利用行動電話u内建的藍牙設備直接連 、α或利用顯不器12的觸控功能訂位點餐，因此本發明可 提供顧客夕樣的訂位及點餐的管道，並且顧客無須現場排 14 201227565 隊即可π位點餐，而具有提高訂位點餐的便利性盥 優點。 ^ 、 准X上所述者，僅為本發明之較佳實施例而已，當不 能以此限定本發明實施之範圍’即大凡依本發明中請專利 範圍及發明說明内容所作之簡單的等效變化與修都，皆仍 屬本發明專利涵蓋之範圍内。 【圖式簡單說明】The reservation display unit 451 displays the reservation information of the successfully positioned customer and the reservation information of the customer in the position on the display, so that the customer on the spot can rely on the display 12 to know the current order. The situation, the order of the fish, the order, so that the customer can fully grasp the message, in order to reduce the anxiety of the customer in the private position, and thus achieve the purpose of improving service quality. When the customer leaves or cancels the reservation, the complement module 48 will confirm whether there is a seat available, and according to the time sequence of the receiving and receiving < 2 receiving the reservation information, 'transfer each _ pen one by one The reservation data in the standby module 32 is used for the location. The display module 45 displays the data after the location is completed, and displays the data on the display unit 2, and the location module promptly reminds the customer by voice. Since the ordering reservation system of the present invention can be directly connected by the customer using his mobile phone 11, and the Internet connection can be utilized outside the restaurant: in the restaurant, the Bluetooth device built into the mobile phone can be directly connected. , α or use the touch function of the display device 12 to order a meal, so the present invention can provide a customer-like reservation and ordering pipeline, and the customer does not need to be on-site 14 201227565 team can π-point meal, and It has the advantage of improving the convenience of ordering meals. The above is only the preferred embodiment of the present invention, and the scope of the invention is not limited thereto, that is, the simple equivalent of the patent scope and the description of the invention in the present invention. Changes and repairs are still within the scope of the invention patent. [Simple description of the map]
圖1是-不意圖’顯示本發明點餐訂位系統的—較佳 實施例的-個伺服器’及其與數個行動電話、一個輸出設 備、-個播放裝置，及一個顯示器連接的情形；及 圖2是-方塊示意圖’顯示該較佳實施例。1 is - not intended to 'show" a server of the preferred embodiment of the order booking system of the present invention and its connection to a plurality of mobile phones, an output device, a playback device, and a display And FIG. 2 is a block diagram showing the preferred embodiment.
15 201227565 【主要元件符號說明】 10·..·· •…伺服器 41…… •…劃位模組 11 ···.. •…行動電話 411 ··· •…無線劃位單元 12…·· •…顯示器 412… •…網路劃位單元 13·.... •…播放裝置 413 ... ·.··現場劃位單元 14·...· ----輸出5X備 43…… •…訊息模組 15·.··· •…智慧卡讀寫器 431 ··· •…劃位確認單元 16 ···. •…網路模組 432… •…待位確認單元 17••… •…無線模組 44…… •…備餐模組 2…… •…收發程式 441… •…備餐統計單元 21 •.… •…無線傳輸模組 442… ···.備餐輸出單元 22 •…網路傳輸模組 45…… •…顯示器模組 23••… •…觸控模組 451… •…訂位顯示單元 3…… •…資料庫 452… •…點選顯示單元 31·..·· •…菜單模組 46…… •…帶位模組 32·.... •…待位模組 461… •…帶位監控單元 321… •…無線待位單元 462… •…廣播單元 322… •…網路待位單元 47…… •…付款模組 323… •…觸控待位單元 471 ··· •…更新單元 33·.··· •…已劃模組 472… •…結算單元 331… .…入座單元 473… •…讀寫單元 332… —未入座單元 48·...· •…補位模組 34… •…桌況模組 481 ··· •…監控單元 4…… ....運算處理中心 482 ..· .…補位單元15 201227565 [Description of main component symbols] 10·..··•...Server 41...•...Marking module 11 ···.. •...Mobile phone 411 ···•...Wireless marker unit 12...· ·•...display 412... •...network aligning unit 13·....•...player 413 ... ····site marker unit 14·...· ----output 5X preparation 43... ... •...Message Module 15·····•...Smart Card Reader 431 ··· •...Marking Confirmation Unit 16 ···. •...Network Module 432... •...Post Confirmation Unit 17• •... •...Wireless Module 44... •...Reading Module 2... •...Transceiver 441... •...Counter Statistic Unit 21 •.... •...Wireless Transmission Module 442... ···. Unit 22 •...Network transmission module 45...•...Display module 23••...•...Touch module 451...•...Booking display unit 3...•...Database 452... •...Click to display unit 31·..··•...menu module 46...•...Banding module 32·....•...stand module 461...•...band monitoring unit 321... •...wireless waiting Unit 462... •...Broadcast unit 322... •...Network attendant unit 47...•...Payment module 323...•...Touch standby unit 471 ···•...Update unit 33·.··· •... Draw module 472... •... settlement unit 331... .... accommodating unit 473... • reading/receiving unit 332... - unoccupied unit 48·...·... Complement module 34... • Table condition module 481 ··•...Monitoring unit 4........Operation processing center 482 ..·....complement unit
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