TW201137598A - Real-time service interface monitoring and alarming system of large-scale enterprise information integration platform - Google Patents

Real-time service interface monitoring and alarming system of large-scale enterprise information integration platform Download PDF

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TW201137598A
TW201137598A TW99113046A TW99113046A TW201137598A TW 201137598 A TW201137598 A TW 201137598A TW 99113046 A TW99113046 A TW 99113046A TW 99113046 A TW99113046 A TW 99113046A TW 201137598 A TW201137598 A TW 201137598A
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module
time
information
interface
message
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TW99113046A
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TWI494750B (en
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Hong-Qi Liao
Yun-Pei Hu
yong-chang Cai
zhong-rong Liu
Ming-Zheng Bai
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Chunghwa Telecom Co Ltd
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Abstract

A real-time service interface monitoring and alarming system of large-scale enterprise information integration platform is applicable to management of service interface provided by each information system of an enterprise for providing dynamic real-time monitoring and alarming settings of the service interface of each system and handling instantaneous performance of the service interface of each system so as to immediately report for timely repairing at the time when abnormality (such as excessively slow response time and no response of interface) occurs, without allowing the occurrence of the abnormality to affect the service quality of the whole enterprise information system. The real-time service interface monitoring and alarming system comprises: at least one front-end alarming setting terminal system, which provides a user interface for interaction with a user and includes a front-end communication interface to form a connection with an alarming core management module; at least one message interrupting and receiving module, which interrupts and receives all kinds of information on the information integration platform through network communication; at least one message filtering module, which determines what information to be stored; a message grouping module, which analyzes different data to group the data according to preset conditions; a time axis computation module, which computes all kinds of performance according to preset time conditions; a statistics module, which performs statistic analysis on history data; a data cache module, which stores instantaneous performance information to speed up the reading time; a storage sharing module, which receives and stores the cache after update in each unit time; an information instant updating module, which acquires the latest performance information in each unit time; a database system, which stores the chronic performance information, alarming information, and priority and setting data for user of each item.

Description

201137598 六、發明說明: 【發明所屬之技術領域】 本發明揭示一種大型企業資訊整合平台之服務介面 即時[控及警系統’特別是指透過線上自動#測模組, 抽取有用資料進行分析,並記錄及運算所有線上介面最新 運作狀況,即時運算出結果,發出適當訊息。 【先前技術】 大型企業為了解決不同系統介接與資料分散的問 題,衍生出“企業應用軟體整合平台,,(Enterprise Application Integrati〇n),或“服務為導向之架構平 台”(Service 〇riented ――之需求,企業應用軟 體整合主要目的在於將企業内部各應用程式透過即時訊 息正合之方式 EMS(Enterprise Message Server),達到資 訊透通性,企業便可即時且有效的運用這些資料在内部行 政與決策及各種商業業務競爭的場合。而為提昇市場優 勢’配合新業務的行銷及電信業務推廣能達到訊息即時 化、資訊整合化與流程自動化,在既有的資源中創造更大 的獲利能力,皆需仰賴快速内部資源的整合及快速的客戶 資料與服務的整合與提供。 然而,現有的企業應用軟體整合的技術,雖然可在‘‘正 常”的情況下提供即時訊息整合的功能,但是對於“異常” 的情況卻是反應遲鈍,等到發現異常,已經經過—段時 201137598 間,事後再《 log中分析各系統在平台上運行狀態,確仍 有諸多缺失’實非一良善之設計,而亟待加以改良。 由此可見,本案發明人鑑於上述習用方式所衍生的各 項缺點’乃亟思加以改良創新,並經多年苦心孤詣潛心研 究後,終於成功研發完成本件,企業資訊整合服務介面即 時監控及告警系統。 其包含後端應用系統介面狀態即時監控功能、系統異 鲁 f告警門檻值設定、系統異常訊息通報,使其能在異常情 況發生的同時,即可適時自動將異常的狀況通知系統管理 人員,達到企業應用系統整合365天全年無休的運作。 【發明内容】 本發明的目的在提供一企業級資訊整合服務平台的 服務品質監控系統(在實際應用上可監# 100次/sec以上 的介面使用量,而不影響平台服務效能),一個大型的企業 _往往有數十個甚至超過百個資訊系統,系統間因業務之需 要彼此間透過服務介面來交換資料,透過系統線上自動: 測模組,記錄並運算所有線上介面最新運作狀況,如何在 如此巨大的資訊内容中抽取有用資料進行分析即時運算 出結果發出適當訊息,並且能不影響平台服務效能是本發 明的重點。 本發明的另—目的在於當線上應用介面服務發生問 題’除了告警外’更可應用此告警的訊息内容,讓整合服 201137598 務平σ自動進入控管(flow Control)狀態,針斟 務介面對不良之服 進入控管狀態,不至於因單一系統或少數介面 門題而影響整個企業資訊整合平台之效能。 本發明的目的是在建構一個大量服務介 控及止邀 "曲之即時監 D §系統,以解決企業級資訊整合服務 題,卷八 研十台維運問 母止業内部各資訊系統為了業務、行銷、 等需炎 ^ ^ 〆問題,進而架構了數以百計的資訊應用孕 此备4 小、凡,而34 一’、、、先間又因業務需求,彼此間需透過整合平台六 訊,當夂έ D又換貝 糸統提供之服務介面總數超過數百個,甚至 個時,如彳T +妓 干 °在第一時間了解各服務介面運作問題進而排除 障礙,县! _ Α ” 疋衫響止業IT運行的重要議題,因應此—複雜問 題,本·^ HB > + 〜月之术構包括:訊息攔截接收模組(在架構上採 用 UDp t m 万式用以減少網路上的延遲)、訊息過濾模組(只 記錄有用;^ > 貝讯減少記憶體使用)、訊息分群模組(將不同服 77群處理,以快速麓清問題方向)、時間軸計算模組 (依據愛七 *衣S又定運算與監控之時間單位如5秒)、告警模組 (李 ' 债測出有服務介面發生問題’立即應用媒介通 知相關&分 ’、、,’先之關係人如eMail、簡訊…並在訊息中附加服 務介面讲X c 舌一段時間内之效能曲線圖示,讓訊息更加完整 與更容 约理解)、統計模組(統計服務介面效能與可用 ' 貝料暫存模組(因應前端查詢與展示,將效能資料預 存於5己憶體中’以快速回應使用者)、儲存共用模組及資 201137598 訊即時更新模組(前端動態圖示:如動態效能圖、介面可用 率、使用總量、錯誤量、告警資訊、歷史告警資訊)等 九大建構模組。應用此—監控系統,即可即時控管整合服 務平台上之各種服務介面,藉以了解各服務介面運作情形 (並可同時任意選取不同服務介面,〇nline監看所有服務 介面之即時效能圖)讓系統運作透明化管理更加輕鬆化。 【實施方式】 本發明較佳實施例,在伺服器使用Windows Server 2003® ’全球資訊網伺服器使用ns,Java⑧應用伺服器使 用Apache Jakarta Tomcat®,企業非同部之訊息平台使用 Java Message Service 系列產品。 大型企業資sfl整合服務平台中包含各種服務資訊内容 格式如 BINARY、TEXT、XML(ExtenSible Markup201137598 VI. Description of the Invention: [Technical Field of the Invention] The present invention discloses a service interface of a large-scale enterprise information integration platform, which is an instant [control and police system], in particular, through the online automatic measurement module, extracting useful data for analysis, and Record and calculate the latest operating status of all online interfaces, calculate results and send appropriate messages. [Prior Art] In order to solve the problem of different system interfaces and data decentralization, large enterprises have developed “Enterprise Application Integration Platform, (Enterprise Application Integrati〇n), or “Service-Oriented Architecture Platform” (Service 〇riented ― The demand for enterprise application software integration is to achieve information transparency through the application of EMS (Enterprise Message Server) in the form of instant messaging. The enterprise can use these materials in an internal and immediate manner. In the occasion of competition with decision-making and various commercial businesses, and to enhance market advantages, 'marketing and telecom business promotion with new business can achieve instant messaging, information integration and process automation, and create greater profit in existing resources. Capabilities rely on the integration of rapid internal resources and the integration and provision of fast customer data and services. However, existing enterprise application software integration technologies can provide instant messaging integration in a 'normal' environment. But for the "abnormal" situation is the reaction Blunt, until the abnormality is found, it has passed through the period of 201137598. Afterwards, "the analysis of the running status of each system on the platform in the log, there are still many missing" is not a good design, and it needs to be improved. In view of the shortcomings derived from the above-mentioned conventional methods, the inventors of the present invention have improved and innovated, and after years of painstaking research, they finally succeeded in research and development, and the enterprise information integration service interface real-time monitoring and alarm system. The application system interface status monitoring function, the system is different from the alarm threshold setting, and the system abnormal message notification, so that it can automatically notify the system administrator of the abnormal situation at the same time, and achieve the integration of the enterprise application system. 365 days of operation throughout the year. SUMMARY OF THE INVENTION The object of the present invention is to provide a service quality monitoring system for an enterprise-level information integration service platform (in practical applications, it is possible to monitor the interface usage of 100 times/sec or more without Affecting platform service performance), a large enterprise _ often has dozens Even more than one hundred information systems, the system exchanges data through the service interface between the business needs, through the system online automatic: test module, record and calculate the latest operation status of all online interfaces, how to extract from such huge information content It is the focus of the present invention to analyze the useful data and perform the appropriate information, and it can not affect the platform service performance. Another object of the present invention is to apply the interface service problem in addition to the 'in addition to the alarm'. The content of the message allows the integrated service 201137598 to automatically enter the flow control state. The task is to face the bad service and enter the control state. It will not affect the entire enterprise information integration platform due to the single system or a few interface questions. Performance. The purpose of the present invention is to construct a large number of service control and stop invitations, and to solve the problem of enterprise-level information integration service, and the eight information systems of the ten-dimensional research and maintenance industry are in order to Business, marketing, and other issues require *** 〆 , , , , , 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构 架构Six news, when D and the number of service interfaces provided by Becky are more than hundreds, even when, such as 彳T + 妓 dry ° in the first time to understand the operational problems of various service interfaces and remove obstacles, the county! _ Α ” 重要 响 响 IT IT IT IT IT IT IT IT IT IT IT — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — Reduce network latency), message filtering module (only useful for recording; ^ > Beixen reduces memory usage), message clustering module (will handle different groups of 77 groups to quickly clarify the problem direction), timeline calculation Module (according to the love seven * clothing S and the time unit of calculation and monitoring such as 5 seconds), the alarm module (Li 'debt measured the service interface problem ' immediately apply the media notification related & points ',,, ' First, people like eMail, SMS... and add a service interface in the message to talk about the performance curve of X c tongue for a period of time, to make the message more complete and more understandable), statistical module (statistical service interface performance and available) 'Bai material temporary storage module (in response to front-end query and display, pre-stored performance data in 5 recalls to respond quickly to users), storage sharing module and 201137598 instant update module (front-end dynamic icon: Nine major construction modules, such as dynamic performance map, interface availability, total usage, error volume, alarm information, and historical alarm information. With this monitoring system, you can instantly control various service interfaces on the integrated service platform. Understand the operation of each service interface (and arbitrarily select different service interfaces, and monitor the real-time performance map of all service interfaces) to make system operation transparent management easier. [Embodiment] The preferred embodiment of the present invention The server uses Windows Server 2003® 'World Wide Web server to use ns, Java8 application server uses Apache Jakarta Tomcat®, enterprise non-same messaging platform uses Java Message Service series products. Large enterprise sfl integration service platform contains various Service information content formats such as BINARY, TEXT, XML (ExtenSible Markup

Language).·.傳送規約(pr〇t〇c〇i)如 SOCKET 、 HTTP(Hypertext Transfer Protocol) ^ SOAP(Simple ObjectLanguage).. Transfer protocol (pr〇t〇c〇i) such as SOCKET, HTTP (Hypertext Transfer Protocol) ^ SOAP (Simple Object

Access Protocol)、JMS(Java Message Service)…因此在處 理上非常複雜,而訊息攔截接收模組(i i )主要是扮演此 一資料格式轉換與抽取角色(轉換後之資料格式如表 一)’先以UDP方式收集整合服務平台上之各類訊息,所 長發明之所以採用UDP方式,乃因UDP模式具有同 區域中所有訊息接收端皆可接收相同訊息,如此訊息攔截 接收模組(101)可收集訊息,且又不影響原系統資料之傳 201137598 送,改善傳統一對一查詢(Request/Reply)循序處理的缺 點。訊息過濾模組(102)則是將訊息攔截接收模組(1〇1)所 得的訊息加以過濾,將非監控所須訊息濾除,萃取出監控 所需的訊息。 並將萃取出之訊息送往訊息分群模組(1〇3),此模組 以表一中之<CMD>欄位作為分群依據。而時間軸計算模 組(104)主要依據監控設計時間單位進行計算,將所萃取 之資料計算-次,tfi息分群模組(1G3)與時間軸計算模組 (104)處理萃取後的資料,根據不同條件作分群的處理, 並整合使用者設定的監控條件如告警門檻、監控間隔等, 配合時間軸計算模組(1G4)作分析運算;分析結果若達告 警上限’則透過告警模組(1G5)通知相關之維運人員,已 期達到即時通報即時修復之效。另外,分析後的資料亦會 經由資料Cache模組(1〇7)暫時存於系統中資料 :組(107)則依監控系統前端的設定,即時且週期性地將 分析結果輸出至監控系統前端供做展示。 軸計算模組(104)取得每 資料Cache模組(107)從時間 單位時間所計算出資訊 介面之回應效能資訊及 更新監控即時資訊(如後端系統 EMS Queue & Topic 執行資 。札)’運用Cache管理撼在丨I +次^ “ 機制之貝訊即時更新模組及儲存共 用模組設計高效率之即時龄 吟I控系統’此貧訊提供外部監控 201137598 系統所用因此可同時讓多個監控client同時使用。資訊即 時更新模組(109)利用Cache之Callback機制(此指的是Access Protocol), JMS (Java Message Service)... is therefore very complicated in processing, and the message interception receiving module (ii) mainly plays this data format conversion and extraction role (the converted data format is shown in Table 1) The UDP method is used to collect various types of information on the integrated service platform. The reason why the invention uses the UDP method is that the UDP mode has all the message receiving ends in the same area, and the message intercepting receiving module (101) can collect the same information. The message, without affecting the transmission of the original system data 201137598, improves the shortcomings of the traditional one-to-one query (Request/Reply). The message filtering module (102) filters the information obtained by the message intercepting receiving module (1〇1), filters out the non-monitoring required information, and extracts the information required for monitoring. The extracted message is sent to the message clustering module (1〇3), which uses the <CMD> field in Table 1 as the grouping basis. The time axis calculation module (104) is mainly calculated according to the monitoring design time unit, and the extracted data is calculated-time, the tfi-inter-group module (1G3) and the time-axis calculation module (104) process the extracted data. According to different conditions, the grouping is processed, and the monitoring conditions set by the user, such as the alarm threshold and the monitoring interval, are integrated, and the time axis calculation module (1G4) is used for analysis and calculation; if the analysis result reaches the upper alarm limit, the alarm module is transmitted through the alarm module ( 1G5) Inform the relevant maintenance personnel that the immediate repair has been achieved. In addition, the analyzed data will be temporarily stored in the system via the data cache module (1〇7). The group (107) will output the analysis results to the front end of the monitoring system in an instant and periodically according to the settings of the front end of the monitoring system. For display. The axis calculation module (104) obtains the response performance information of the information interface calculated by the data cache module (107) from the time unit time and updates the monitoring and real-time information (such as the back-end system EMS Queue & Topic implementation fund.) The use of Cache management in the 丨I + times ^ " mechanism of the instant update module and storage sharing module design of high-efficiency instant age 吟 I control system 'this poor news provides external monitoring 201137598 system used so that multiple The monitoring client is used at the same time. The information instant update module (109) utilizes the Cache's Callback mechanism (this refers to

Cache模組可設定資料之有效時間,當有效時間一過此模 組就會觸發Callback)更新最新資料,即時掌握即時資訊 之異動處理,首先設定Cache與時間軸計算模組之聯結, 以鎖定監控對象,然後設計Callback處理邏輯,監控對 象一有資料更新,馬上觸發Callback機制以進行CahThe Cache module can set the effective time of the data. When the effective time passes this module, it will trigger Callback) to update the latest information, and instantly grasp the transaction processing of the real-time information. First, set the connection between the Cache and the timeline calculation module to lock the monitoring. Object, and then design the Callback processing logic. Once the monitoring object has a data update, it immediately triggers the Callback mechanism to perform Cah.

資料更新。資訊即時更新模組(1〇9)主要為即時資料之分Information update. Information Instant Update Module (1〇9) is mainly for instant data

類充汁統计對象為系統及指令之執行效能,包含執行回 應時間、啤叫成功次數、呼叫失敗次數等^儲存共用模組 (108)設計每單位時間更新之為系統儲存共用模 組’提供大量資料給使用者使用’以提高即時監控系統運 作效率即時動態圖模組處理每1 〇秒更新之即時資吨並 且加以儲存,儲存區間為最近3〇分鐘之系統執行資訊Y 讓使用者可以透過動態圖介面即時掌控系統執行現況。即 時動態圖模組聯結告警設定模組(10 5),肖於系統及指令 之即時異常’可以進行告警設定,設定結果立即生效 、’先、’運人員—接獲告警通知’即可即刻進行系統維修任 δί1息攔裁接收模组(101)抽取資料U XML表示格式 (Schema)如下表· 201137598 表一:資料抽取格式 <?xml version="1. 0" encodings"UTF-8"?> <xs:schema xmlns:xs="http://www. w3. org/2001/XMLSchema" xmlns=” http:/Avww. cht. coni/schemas/EAI/resource/EAI. xsd "> <xs:element name="EAIRSP"> <xs:complexType> <xs: sequence〉 <xs:element ref="CMD"/> <xs:element ref="Status"/> <xs:element ref="Msg"/> <xs:element ref="PARAM"/> <xs:element ref="SIP"/> <xs:element ref="DIP"/> <xs:element ref="UID"/> <xs:element ref="StartTime"/> <xs:element ref="EndTime"/> <xs:element ref="UUID"/> </xs: sequence〉 </xs:complexType> </xs:element〉 <xs:element name="Status" type="xs:string"/> <xs:element name="CMD" type="xs:string"/> <xs:element name="Msg" type="xs:string"/> <xs:element name="PARAM"> <xs:complexType> <xs:sequence〉 <xs:element ref="V" minOccurs="0" maxOccurs="unbounded"/> </xs:sequence> </xs: comp1exType> </xs:element〉 <xs:element name="V" type="xs: string"/> <xs:element name-'SIP" type-'xs:string"/> <xs:element name二"DIP" type="xs:string"/> <xs:element name="UID" type="xs:string"/> <xs:element name="StartTime" type-'xs:string"/> <xs:element name=”EndTime" type-'xs:string"/> <xs:element name="UUID" type="xs:string"/> </xs: schema〉 各相對xml node意義如下: <CMD>:各介面名稱 <Status>:介面使用狀態值 10 201137598 <Msg>:介面使用狀態描述The statistic object is the execution performance of the system and instructions, including the execution response time, the number of successful beer calls, the number of call failures, etc. ^ The storage sharing module (108) is designed to update the system storage sharing module every unit time. A large amount of information is provided to the user to improve the efficiency of the real-time monitoring system. The real-time dynamic map module processes the real-time tons per 1 sec. and stores them. The storage interval is the last 3 minutes of system execution information Y. The dynamic graph interface instantly controls the system execution status. The instant dynamic picture module is connected with the alarm setting module (10 5), and the immediate abnormality of the system and the command can be set, the setting result is effective immediately, and the 'first,' the personnel-received the alarm notification can be immediately executed. System maintenance δί1 interception receiving module (101) extract data U XML representation format (Schema) as shown in the following table · 201137598 Table 1: data extraction format <?xml version="1. 0"encodings"UTF-8"><xs:schemaxmlns:xs="http://www. w3. org/2001/XMLSchema" xmlns=” http:/Avww. cht. coni/schemas/EAI/resource/EAI. xsd &quot ;><xs:elementname="EAIRSP"><xs:complexType><xs: sequence〉 <xs:element ref="CMD"/><xs:elementref="Status"/><xs:elementref="Msg"/><xs:elementref="PARAM"/><xs:elementref="SIP"/>< Xs:element ref="DIP"/><xs:elementref="UID"/><xs:elementref="StartTime"/><xs:element ref=&qu Ot;EndTime"/><xs:elementref="UUID"/></xs: sequence〉 </xs:complexType></xs:element〉<xs:elementname="Status"type="xs:string"/><xs:elementname="CMD"type="xs:string"/><xs:elementname="Msg"type="xs:string"/><xs:elementname="PARAM"><xs:complexType><xs:sequence〉<xs:elementref="V"minOccurs="0"maxOccurs="unbounded"/></xs:sequence></xs:comp1exType></xs:element〉<xs:elementname="V"type="xs:string"/><xs:elementname-'SIP"type-'xs:string"/><xs:elementnametwo"DIP"type="xs:string"/><xs:element name ="UID"type="xs:string"/><xs:elementname="StartTime"type-'xs:string"/><xs:elementname=”EndTime" type-' Xs:string"/><xs:elementname="UUID"type="xs:string"/></xs: schema> The meaning of each relative xml node is as follows: <CMD>: interface name <Status>: interface usage status value 10 201137598 <Msg> : Interface usage status description

<PARAM>:此介面使用輸入參數值,<v>:各個參數值 <SIP>:Source IP <DIP> :Target IP <UID>:使用者id <StartTime>:開始時間 <EndTime>:結束時間<PARAM>: This interface uses input parameter values, <v>: respective parameter values <SIP>:Source IP <DIP> :Target IP <UID>:user id <StartTime>: start time &lt ;EndTime>: end time

馨 <UUID>:此介面執行時期代表ID <CMD>指令名稱</CMD> ,指令名稱是以 ΧΧΧΧ·ΧΧΧΧ·ΧΧΧΧ.ΧΧΧΧ.ΧΧΧΧ 格式定義(χχχχ 代表文數字, 長度最長為128byte’可表示為:公司.類別.系統功能動 作),如 com.order.tops.customer—profile.query 代表查詢為 order類別之tops系統,功能為customer_profile,動作 鲁為 query,com.billing.lbbp.invoice.query 代表查詢帳務 類別之lbbp系統,功能為inv〇ice·因此可以[公司]為做 為群組 之key值,或以[公司.類別]為群組之key 值’依此方式[公司.類別.系統·功能]可得到更細之統計群 組值。 本發明之技術内容進一步說明如下: (1)系統主要效能與告警功能: 透過監控系統Web Server取得最新整合平台之服務介 11 201137598 面效能資訊·並於Browser(瀏覽器)端展現所右 ^ π吊統介面 最新貢訊’並每隔10秒更新一次如圖二. (2)異常指令即時顯示及歷史資料彙整 透過服務介面狀態監測,顯示每1〇秒更新 共常指令 即時資訊’如圖三所示,即時顯示異常原因、里 • x、吊來源詳 細資料及修復狀態等,透過系統線上自動偵測模組,— 異常產生’系統自動發送告警資訊給系統維運者。Xin <UUID>: This interface execution period represents the ID <CMD> instruction name </CMD>, and the instruction name is defined in the format of ΧΧΧΧ·ΧΧΧΧ·ΧΧΧΧ.ΧΧΧΧ.ΧΧΧΧ (χχχχ represents the number of text, the length is up to 128byte' Can be expressed as: company. category. system function action), such as com.order.tops.customer-profile.query represents the tops system of the order category, the function is customer_profile, the action is query, com.billing.lbbp.invoice .query represents the lbbp system for querying the accounting category, the function is inv〇ice·so you can use [company] as the key value of the group, or [company.category] as the key value of the group] in this way [company] .Class.System·Function] gives a finer statistical group value. The technical content of the present invention is further described as follows: (1) Main performance and alarm function of the system: Obtaining the service platform of the latest integrated platform through the monitoring system Web Server 11 201137598 Surface performance information and displaying the right ^ π on the Browser (browser) side The latest interface of the tribute interface is updated and updated every 10 seconds as shown in Figure 2. (2) Instant command and historical data collection of abnormal commands through the service interface status monitoring, displaying the common command real-time information every 1 sec. As shown, the instant display of the cause of the anomaly, the inner x, the source details and the repair status are transmitted through the automatic detection module on the system, and the abnormality generates the system to automatically send the alarm information to the system operator.

(3) 系統介面即時監控功能 透過系統即時監控模組,掌握每10秒更新 尔紙介面 即時動態,士Q圖四所示,系统介面即時監控模組針對所# 後端系統及介面提供即時資訊,包含指令執行平均 ~^ 時 間呼叫成功次數及呼叫失敗次數。系統維運者可以同時 開啟多個視窗即時掌控系統執行現況,即時解決系統異 常。(3) System interface real-time monitoring function Through the system real-time monitoring module, master the real-time dynamics of the updated paper interface every 10 seconds. As shown in Figure 4, the system interface real-time monitoring module provides real-time information for the #back-end system and interface. , including the instruction execution average ~^ time call success times and call failure times. System operators can simultaneously open multiple windows to instantly control the system execution status and instantly resolve system anomalies.

(4) 系統異常告警設定 透過系統異常告警設定模組,動態設定告警資訊及維 運人員,一經設定,立即生效,設定功能如圖五所示,系 、”充異#告警設定模組設有錯誤門檻值、效能門捏值、錯誤 率門檻值及維運人員選單,提供系統管理者設定及選取。 運轉的系統會時時比對門檻值,若運轉值不在門檻值的範 圍内,系統異常立即顯示,告警作業立即啟動,系統維運 12 201137598 人員即可馬上進行系統維修任務。 (5) 系統效能即時統計 透過系統效能即時統計模組,顯示最近30分鐘之效能 資訊’系統指令平均回應時間如圖六所示,系統效能統計 分為所有系統之效能統計及單一系統所有指令之效能統 計’效能統計圖計有平均回應時間、呼叫成功次數及呼叫 籲失敗次數等三種。使用者可以點選統計圖上的柱狀體以顯 示該項目之即時監控圖,隨時掌握異常系統之細部資訊。 (6) EMS (Enterprise Message Server)即時監控及異常告 警 EMS非同步訊息平台’具備了整合不同介面及傳輸模 式的;I接、支援即時的資料交換機制、快速滿足新的業務 需求等特性’適合做為大型資訊系統之底層架冑,EMS 籲t〇PiC及即時資訊及告警設定如圖七,EMS queue 及t〇pic之即時監控、告警設定及異常告警功能,提供底 層訊息平台保持正常穩定運作,—有異常,透過告警發 佈,能於最短時間内修復。 、斤述者,僅為本發明之一較佳實施例而已,並 非用來限疋本發明實施之範圍。即凡依本發明申請專利範 圍所做的均等變化盥欲 父化與修飾,皆為本發明專利範圍所涵蓋。 【圖式簡單說明】 13 201137598 請參閱有關本發明之詳細說明及其附圖,將可進一步 · 瞭解本發明之技術内容及其目的功效;有關附圖為: ' 圖_為本發明大型企業資訊整合平台之服務介面即時 監控與告警系統之架構示意圖; 圖二為本發明主要監控系統晝面; 圖二為本發明之異常介面即時顯示及歷史資料彙整 圖; 圖四為本發明之個別系統介面即時狀態功能: Φ 圖五為本發明之系統介面告警參數與聯絡人設定功能 畫面; 圖六為本發明之系統效能即時統計功能畫面; 圖七為本發明之 EMS (Enterprise Message Server)告 警參數設定功能畫面。 【主要元件符號說明】 101 .訊息搁截接收模組 102 :訊息過渡模組 1 〇 3 :訊息分群模組 10 4 .時間轴計鼻模組 105 :告警模組 14 201137598 10 6 ·統計板組 107 :資料Cache模組 108 :儲存共用模組 109 :資訊即時更新模組(4) System abnormal alarm setting Through the system abnormal alarm setting module, the alarm information and the maintenance personnel are dynamically set. Once set, it will take effect immediately. The setting function is shown in Figure 5. The system is equipped with the alarm module. The error threshold, the efficiency threshold, the error rate threshold, and the maintenance personnel menu provide the system administrator to set and select. The operating system will compare the threshold value from time to time. If the operating value is not within the threshold value, the system is abnormal. Immediately display, the alarm job starts immediately, and the system maintenance task can be performed immediately. (5) System performance real-time statistics through the system performance real-time statistics module, showing the performance information of the last 30 minutes 'system command average response time As shown in Figure 6, the system performance statistics are divided into performance statistics of all systems and performance statistics of all commands in a single system. The performance statistics are average response time, number of successful calls, and number of call failures. Users can click The column on the chart to display the real-time monitoring map of the project, and to grasp the abnormal system at any time. (6) EMS (Enterprise Message Server) real-time monitoring and abnormal alarm EMS asynchronous message platform 'has integrated interface and transmission mode; I connect, support real-time data exchange mechanism, quickly meet new business needs The features are suitable for the underlying architecture of large-scale information systems. EMS calls t〇PiC and instant information and alarm settings as shown in Figure 7. EMS queue and t〇pic for real-time monitoring, alarm setting and abnormal alarm functions, providing the underlying message platform. Maintaining normal and stable operation, there is an abnormality, which can be repaired in the shortest time through the issuance of alarms. It is only a preferred embodiment of the present invention, and is not intended to limit the scope of the present invention. Equivalent changes and modifications made in accordance with the scope of the present invention are covered by the scope of the present invention. [Simplified description of the drawings] 13 201137598 Please refer to the detailed description of the present invention and its drawings, which will be Further, the technical contents of the present invention and the effects of the objects of the present invention are known; the related drawings are: 'Figure _ is a large enterprise information integration flat of the present invention FIG. 2 is a schematic diagram of the main monitoring system of the present invention; FIG. 2 is a schematic diagram of the main interface of the present invention; FIG. 2 is an instant view of the abnormal interface of the present invention; Function: Φ Figure 5 is the system interface alarm parameter and contact setting function screen of the present invention; Figure 6 is the system performance instant statistics function screen of the present invention; Figure 7 is the EMS (Enterprise Message Server) alarm parameter setting function screen of the present invention [Main component symbol description] 101. Message interception receiving module 102: message transition module 1 〇3: message grouping module 10 4. Time axis meter nose module 105: alarm module 14 201137598 10 6 · statistical board Group 107: Data Cache Module 108: Storage Sharing Module 109: Information Instant Update Module

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Claims (1)

201137598 七、申請專利範圍: 1. 一種大型企業資訊整合平台之服務介面即時監控與告 警系統,其包括: 至少一前端告警設定終端模組,其提供一使用者介面 與使用者互動,並藉由一前端通訊介面與告警核心管理 模組連結; 至少一訊息攔截接收模組,其藉由網路通訊攔截接收 企業資訊整合平台上各種資訊; 籲 至少一訊息過濾模組’將訊息攔截接收模組所得的訊 心加以過濾’萃取出監控所需的訊息以決定儲存那些 資訊’並將萃取出之訊息送往訊息分群模組; 一訊息分群模組’將訊息過濾模組萃取出之訊息依據 设定之條件將其群組化; 一時間軸計算模組,將訊息過濾模組萃取出之訊息依 | 據設定時間條件計算各種效能值; 統计模組,將歷史資訊加以統計分析,統計服務介 面效能與可用率; 資料Cache模組,可運用Cacheback管理機制健存 時間細計算模組之即時效能分析結果,以供前端監控系 統即時且週期性讀取及展示; 16 201137598 一儲存共用模組,儲存資料Cache模組每單位時間更 新之後之Cache資料. 一貝訊即時更新模組,每單位時間取得最新效能資 I ’供則端監控系統即時處理即時資訊之異動;以及 告警板組’當系統一偵測出有服務介面發生問題, 立即應用媒介通知相關系統之關係人。 φ 2·如專利申請範圍第1項所述之大型企業資訊整合平台 之服務介δ #時監控與告警系統,其中該前端通訊介面 更包含及資料格式之轉換,其轉換方式包括: a,接收則端應用系統之指令,將通信規約HTTP轉 換為UDP ; b.接收則端應用系統之指令,將通信規約SOCKET 轉換為UDP ; c·接收則端應用系統之指令,將通信規約JMS轉換 為 UDP; ' • d.接收前端應用系統之指令,將資料轉換為xml 格式。 3·如專利申請範圍第1項所述之大型企業資訊整合平台 服務’I面即時監控與告警系統,其中該訊息攔截接收 模組係以UDP方式接收企t f訊整合服務平台上之各 類訊息,資料使用XML為格式,並應用本發明之指令 格式做為資料統計之群組方式。 士專利申凊範圍第3項所述之大型企業資訊整合平台 之服務介面即時監控與告警系統,其中該XML· schema 17 201137598 資料格式内容可包含:介面名稱、介面使一 面使用狀態描述、介面使用輸人參數值、1 " (S〇UrCe IP)、目的地 IP 位址(Target IP)、、立址 份1D、開始時間、結束時間及介面執行時期二:二身 5. 如專利申請範圍…所述之大型企業資== 之服務介面即時監控與告警系統,其中該訊: 係將訊息過渡模組萃取出之訊息分群為系;面兩 種群組。 疋/、;ι面兩 6. 如專利申請範圍第"員所述之大型企業資訊整…201137598 VII. Patent application scope: 1. A service interface real-time monitoring and alarm system for a large-scale enterprise information integration platform, comprising: at least one front-end alarm setting terminal module, which provides a user interface to interact with the user, and A front-end communication interface is connected to the alarm core management module; at least one message interception receiving module intercepts and receives various information on the enterprise information integration platform by using network communication; and calls at least one message filtering module to intercept the receiving module The resulting message is filtered to extract the information needed for monitoring to determine which information to store and send the extracted message to the message clustering module; a message clustering module extracts the information from the message filtering module. Set the conditions to group them; a time axis calculation module, the information extracted by the message filtering module is calculated according to the set time conditions; the statistical module, the historical information is statistically analyzed, the statistical service Interface performance and availability; data cache module, can use Cacheback management mechanism to save time The results of the real-time performance analysis of the module are used for immediate and periodic reading and display by the front-end monitoring system. 16 201137598 A storage sharing module, the Cache module of the data storage module is updated after each unit time. Update the module, get the latest performance I per unit time. The 'end-side monitoring system handles the real-time information change instantly; and the alarm board group'. When the system detects the problem with the service interface, immediately applies the medium to inform the relevant system. people. φ 2· The service of the large-scale enterprise information integration platform described in the first application of the patent application scope refers to the δ #时 monitoring and alarm system, wherein the front-end communication interface further includes and converts the data format, and the conversion manner includes: a, receiving Then, the instruction of the application system converts the communication protocol to UDP; b. receives the instruction of the application system, converts the communication protocol SOCKET into UDP; c. receives the instruction of the application system, and converts the communication protocol JMS to UDP ; ' d. Receive instructions from the front-end application system to convert the data to xml format. 3. The large-scale enterprise information integration platform service as described in the first paragraph of the patent application, the 'I-side real-time monitoring and alarming system, wherein the message intercepting receiving module receives various types of information on the integrated service platform by means of UDP. The data is formatted using XML, and the instruction format of the present invention is applied as a group mode of data statistics. The real-time monitoring and alarming system of the service interface of the large-scale enterprise information integration platform mentioned in the third paragraph of the patent application scope, wherein the XML schema 17 201137598 data format content may include: interface name, interface for one-side use state description, interface use Input parameter value, 1 " (S〇UrCe IP), destination IP address (Target IP), location part 1D, start time, end time, and interface execution period 2: two body 5. such as patent application scope ...the large-scale enterprise capital == service interface real-time monitoring and alarm system, wherein the message: the message extracted by the message transition module is grouped into two groups.疋/,; ι面两 6. As described in the patent application scope " large enterprise information... ,服務介面即時監控與告警系統,其中該資料心 心使用Callbaek管理機制更新内部f訊之步驟可包 括: a.設定Cache與時間轴計算模組之聯結以鎖定的 控對象; | b·監控對象一有資料更新,即依據所設定資料之有 效時間參數發生timeout時,更新資料。 如專利申請範圍第i項所述之大型企業資訊整合平台The service interface real-time monitoring and alarming system, wherein the step of updating the internal information by using the Callbaek management mechanism may include: a. setting a connection between the Cache and the timeline calculation module to lock the control object; | b· monitoring object one There is data update, that is, when the timeout occurs according to the valid time parameter of the set data, the data is updated. Large enterprise information integration platform as described in item i of the patent application scope 之服務介面即時監控與告警系統,其中該告警模組可: 介面回應時間、介面呼叫成功次數與單位時間内介面呼 叫失敗百分率等參數,監控線上所有服務之介面並發出 告警。 如專利申請範圍第1項所述之大型企業資訊整合平台 之服務介面即時監控與告警系統,其特徵為可運用於 EMS (Enterprise Message Server)即時監控及異常告 警’係可依其中Message Server上之Queue,Topic之 Message數發出告警。 18 201137598 9.如專利申請範圍第1項所述之 之服務介面即時監控與告警系 統,可儲存歷史效能資訊、告警 限與設定資料。 大型企業資訊整合平台 洗,更包含一資料庫系 資訊與各項使用者的權The service interface instant monitoring and alarm system, wherein the alarm module can: interface response time, interface call success times and percentage of interface call failure rate per unit time, monitor all service interfaces on the line and issue alarms. The service interface instant monitoring and alarm system of the large-scale enterprise information integration platform described in the first application of the patent application scope is characterized in that it can be applied to EMS (Enterprise Message Server) real-time monitoring and abnormal alarms, which can be based on the Message Server. The number of Messages in Queue and Topic sends an alarm. 18 201137598 9. The service interface real-time monitoring and alarm system described in item 1 of the patent application scope can store historical performance information, alarm limits and setting data. Large enterprise information integration platform, including a database, information and user rights 1919
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US9037704B2 (en) 2012-03-22 2015-05-19 Hong Fu Jin Precision Industry (Shenzhen) Co., Ltd. Server and method for managing monitored data
CN110162550A (en) * 2019-04-15 2019-08-23 平安科技(深圳)有限公司 Visualize statistical graph generation method, device, computer equipment and storage medium
CN110221947A (en) * 2019-04-16 2019-09-10 中国平安人寿保险股份有限公司 Warning information method for inspecting, system, computer installation and readable storage medium storing program for executing

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US6477150B1 (en) * 2000-03-03 2002-11-05 Qualcomm, Inc. System and method for providing group communication services in an existing communication system
TWI223528B (en) * 2001-05-24 2004-11-01 Chunghwa Telecom Co Ltd Intelligent network element monitoring and control management system
TWI273383B (en) * 2005-06-29 2007-02-11 Inventec Corp Computer platform system program remote control recovery method and system
TWI360641B (en) * 2006-05-10 2012-03-21 I Jen Chiang A platform and method for location-based service

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US9037704B2 (en) 2012-03-22 2015-05-19 Hong Fu Jin Precision Industry (Shenzhen) Co., Ltd. Server and method for managing monitored data
CN110162550A (en) * 2019-04-15 2019-08-23 平安科技(深圳)有限公司 Visualize statistical graph generation method, device, computer equipment and storage medium
CN110162550B (en) * 2019-04-15 2024-03-01 平安科技(深圳)有限公司 Visualized statistical chart generation method and device, computer equipment and storage medium
CN110221947A (en) * 2019-04-16 2019-09-10 中国平安人寿保险股份有限公司 Warning information method for inspecting, system, computer installation and readable storage medium storing program for executing

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