SE9603856D0 - Ways of forming quick calls in a CTI system - Google Patents

Ways of forming quick calls in a CTI system

Info

Publication number
SE9603856D0
SE9603856D0 SE9603856A SE9603856A SE9603856D0 SE 9603856 D0 SE9603856 D0 SE 9603856D0 SE 9603856 A SE9603856 A SE 9603856A SE 9603856 A SE9603856 A SE 9603856A SE 9603856 D0 SE9603856 D0 SE 9603856D0
Authority
SE
Sweden
Prior art keywords
call
processing program
ways
call processing
speed
Prior art date
Application number
SE9603856A
Other languages
Swedish (sv)
Other versions
SE9603856L (en
Inventor
Deborah L Pinard
Helene Saint-Amour
Original Assignee
Mitel Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Mitel Corp filed Critical Mitel Corp
Publication of SE9603856D0 publication Critical patent/SE9603856D0/en
Publication of SE9603856L publication Critical patent/SE9603856L/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/26—Devices for calling a subscriber
    • H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/247—Telephone sets including user guidance or feature selection means facilitating their use
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/26—Devices for calling a subscriber
    • H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
    • H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
    • H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
    • H04M1/27467—Methods of retrieving data
    • H04M1/27475—Methods of retrieving data using interactive graphical means or pictorial representations
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/44—Additional connecting arrangements for providing access to frequently-wanted subscribers, e.g. abbreviated dialling
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/54—Store-and-forward switching systems 
    • H04L12/56—Packet switching systems
    • H04L12/5601—Transfer mode dependent, e.g. ATM
    • H04L2012/5614—User Network Interface
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/54—Store-and-forward switching systems 
    • H04L12/56—Packet switching systems
    • H04L12/5601—Transfer mode dependent, e.g. ATM
    • H04L2012/5638—Services, e.g. multimedia, GOS, QOS
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/247—Telephone sets including user guidance or feature selection means facilitating their use
    • H04M1/2473—Telephone terminals interfacing a personal computer, e.g. using an API (Application Programming Interface)
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/57—Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
    • H04M3/42323—PBX's with CTI arrangements

Abstract

A personal computer operates a speed call application program in the background which permanently displays speed call button icons in the foreground on the computer display. When one of the icon buttons is invoked, e.g. by pointing and clicking to it, the speed call application program accesses a database, retrieves a called party identification number, which can be the called party directory number, begins operation of a call processing program, and passes the retrieved number to the call processing program. The call processing program then controls the dialing of an outgoing call from a telephone or the equivalent associated with the user.
SE9603856A 1995-10-26 1996-10-21 Ways of forming quick calls in a CTI system SE9603856L (en)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CA002161508A CA2161508C (en) 1995-10-26 1995-10-26 Method of invoking speed calls in a cti system

Publications (2)

Publication Number Publication Date
SE9603856D0 true SE9603856D0 (en) 1996-10-21
SE9603856L SE9603856L (en) 1997-04-27

Family

ID=4156857

Family Applications (1)

Application Number Title Priority Date Filing Date
SE9603856A SE9603856L (en) 1995-10-26 1996-10-21 Ways of forming quick calls in a CTI system

Country Status (4)

Country Link
CA (1) CA2161508C (en)
DE (1) DE19644211A1 (en)
GB (1) GB2306871B (en)
SE (1) SE9603856L (en)

Families Citing this family (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH11215221A (en) 1998-01-28 1999-08-06 Nec Corp Information terminal capable of telephone dialing, telephone dialing method and recording medium having recorded program for telephone dialing
US6754313B1 (en) * 1999-12-07 2004-06-22 Microsoft Corporation Application programming interface for computer telephone sets
DE10032757A1 (en) * 2000-07-05 2002-01-17 Deutsche Telekom Ag Method for establishing a telecommunication connection
GB0023388D0 (en) * 2000-09-25 2000-11-08 Olive Media Ltd Image display scheme for a computer

Also Published As

Publication number Publication date
DE19644211A1 (en) 1997-04-30
GB2306871B (en) 1999-11-03
SE9603856L (en) 1997-04-27
GB2306871A (en) 1997-05-07
CA2161508C (en) 2000-01-11
CA2161508A1 (en) 1997-04-27
GB9622280D0 (en) 1996-12-18

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