RU94735U1 - SYSTEM OF RENDERING STATE SERVICES AND EXECUTION OF STATE FUNCTIONS IN ELECTRONIC VIEW ON TELECOMMUNICATIONS CHANNELS - Google Patents

Abstract

 A system for the provision of public services and the execution of public functions in electronic form via telecommunication channels, containing a selection block of reference addresses of citizens' appeals in the server database, the information and synchronizing inputs of which are the first information and synchronizing inputs of the system, respectively, while the first information input of the system is designed to receive citizens' appeals to the electronic government, the first synchronizing input of the system is designed to receive signals of entry codes of citizens 'appeals to the block of selection of reference addresses of citizens' appeals in the server database, and the first information output of the block of selection of reference addresses of citizens 'appeals in the server database is intended for issuing citizens' appeals to the first information input of the database server, block of selection of reference addresses of e-government responses to the server database, the information and synchronizing inputs of which are the second information and synchronizing inputs of the system, respectively, and the first output of the block of the reference address of e-government responses in the server database is the second information output of the system, while the second information input of the system is designed to receive e-government responses to citizens 'appeals, the second synchronizing input of the system is designed to receive signals of entering e-government responses to citizens' appeals in the selection block reference addresses of e-government responses in the server database, and the second information output of the system is intended for

Description

The utility model relates to computer technology, in particular, to a system for the provision of public services and the execution of public functions in electronic form via telecommunication channels implemented by electronic government.

Today, there are many different definitions of the term e-government. As short as possible, "electronic government" can be described as "automation of the process of providing public services."

The “e-government” Gartner Group means the continuous optimization of the process of providing services, political participation of citizens and governance by changing internal and external relations using technical means, the Internet and modern media.

The e-government model identifies four distinct areas of relationships: between government services and citizens (G2C - government-to-citizen), government and private companies (G2B - government-to-business), government organizations and their employees (G2E - government-to-employee) and, finally, between different government bodies and levels of government (G2G - government-to-government).

According to American and European experts, the primary task of the state is to provide certain services to the population with the money of taxpayers. Consequently, the population has the right to demand high-quality and fast execution of these services from the state, which is directly ensured by the G2C sphere and indirectly by G2E, since the quality and speed of the service delivery depend on the efficiency of interdepartmental work of state institutions.

The history of the creation of e-government goes in parallel with the development of information technology. According to experts, the introduction of information and communication technologies (ICT) in public administration will accelerate the development of the economy, reduce the cost of bureaucratic procedures, increase the efficiency and productivity of government departments, expand the population’s ability to form a civil society by improving access to various kinds of information , creating more transparent work of public services, weakening bureaucratic barriers.

"E-government" means the use of information technology, in particular the Internet, as the most affordable means of electronic interaction with citizens.

Thus, e-government has the following main objectives:

- optimization of the provision of government services to the public and business;

- increasing the degree of participation of all citizens in the processes of leadership and administration of the country;

- support and expansion of opportunities for self-service of citizens;

- the growth of technological awareness and qualifications of citizens;

- reduction of the impact of the factor of geographical location.

Thus, the creation of e-government should provide not only more efficient and less costly administration, but also a fundamental change in the relationship between society and government. Ultimately, this will lead to improved democracy and increased responsibility of the authorities to the people.

A citizen should not wear certificates from one department to another in order to obtain registration of property rights, or one or another registration. He should simply contact the state authorities, and all further exchange of documents and exchange of information should occur internally without his participation - and at a fixed time.

Today, in Russia, according to some studies and expert estimates, the time spent by citizens on applying to public services is about 3-4 billion man-hours per year, which corresponds to 1.5 million man-years per year.

About 400 thousand civil servants are involved in the processing of direct appeals of citizens, respectively, the cost of their time should also be deducted from the total socially useful work. Moreover, from a quarter to a third of all transactions that are carried out in the interaction of citizens with public services, are carried out with one or another error.

Given this circumstance, the most important task of creating electronic government should be the development and dissemination of the “one-stop-shop principle” in relations between the state and citizens.

Known systems that could be used to solve the problem (1, 2).

The first of the known systems contains data reception and storage units connected to control and data processing units, search and selection units connected to data storage and display units, the synchronizing inputs of which are connected to the outputs of the control unit (1).

A significant drawback of this system is the impossibility of solving the problem of updating data stored in memory in the form of relevant documents at the same time as solving the problem of delivering the contents of these documents to users in real time.

Another system is known that contains data processing units, the information inputs of which are connected to the data reception and control units, and the outputs are connected to the first group of memory units, the central processor, the inputs of which are connected to the outputs of the memory units of the first group and data processing units, and the outputs are connected with the inputs of the memory blocks of the second group and data display blocks (2).

The last of the above technical solutions is closest to the described.

Its disadvantage is the low speed of the system, due to the fact that the sampling of the requested data is carried out by searching the data across the entire database and their subsequent processing by the central processor, which with large amounts of information in the database of citizens' appeals inevitably leads to unreasonable expenses of time.

The purpose of the invention is to improve the system’s speed by localizing the addresses of records of the database of citizens ’applications to the electronic government by identifiers of their surname, name, patronymic.

This goal is achieved by the fact that in the well-known system containing a block of selection of reference addresses of citizens in the server database, the information and synchronization inputs of which are the first information and synchronization inputs of the system, respectively, while the first information input of the system is designed to receive citizens' requests to the electronic government , the first synchronizing input of the system is intended for receiving signals of entering codes of citizens' appeals into the block of selection of reference addresses of appeals citizens in the server database, and the first information output of the selection block of reference addresses of citizens in the server database is intended for issuing citizens' appeals to the first information input of the database server, the block of selection of reference addresses of electronic government responses in the server database, whose information and synchronization inputs are the second information and synchronizing inputs of the system, respectively, and the first output of the selection block of reference addresses of e-government responses in the database is yes server is the second information output of the system, while the second information input of the system is designed to receive e-government responses to citizens 'appeals, the second synchronizing input of the system is designed to receive signals of entering e-government responses to citizens' appeals in the selection block of reference addresses of e-government responses in the database server, and the second information output of the system is designed to issue e-government responses to citizens' appeals to the second information input of the database server, the block for generating control signals for reading and writing data of the server database, the first information input of which is connected to the second information output of the block for selecting reference addresses of citizens in the server database, the first synchronizing input for the block for generating control signals for reading and writing data the server database is connected to the synchronizing output of the block of selection of reference addresses of citizens' appeals in the server database, the address output of the form of the control signals reading and writing data of the server database is the address output of the system, intended for issuing the addresses of the database records to the address input of the database server, and the first and second synchronizing outputs of the signal generation block for the control of reading and writing data of the server database are the first and second system synchronizing outputs intended for issuing control signals to the inputs of the first and second channels of interruption of the database server, respectively, block com mutations of electronic government data transmission channels, the information outputs of the group of which are intended for issuing e-government responses to citizens' appeals and are the information outputs of the system group, characterized in that it contains an identification section of the memory sections of the database server, the first and second information inputs of which are connected to the second information outputs of the block selection of reference addresses of citizens in the database of the server and block selection of reference addresses of answers electron government in the server database, respectively, the first and second synchronizing inputs of the identification block of the memory partitions of the database server are connected to the synchronizing outputs of the selection block of reference addresses of citizens in the server database and the selection block of reference addresses of electronic government responses in the server database, respectively, the second information the input of the control signal generating unit for reading and writing server database data is connected to the second information output of the village block of reference e-government response addresses in the server database, the second synchronizing input of the control unit for reading and writing database server data is connected to the synchronizing output of the selection block of e-government response reference addresses in the server database, the first output of the database server memory partition identification block connected to the first counting input of the signal generation block for controlling the reading and writing of server database data, and the second output of the block and The identification sections of the memory of the database server is connected to the second counting input of the signal generation block for reading and writing data from the server database, the citizen registration address identification block, the first information and synchronization inputs of which are the third information and synchronization inputs of the system, respectively, while the third information input of the system designed to receive server database records, and the third synchronizing system input is designed to receive signals recording server database entries in the server database records receiving unit, the second information input of the citizens registration address identification block is connected to the third information output of the citizen registration addresses reference addresses selection block in the server database, the third information input of the citizens registration addresses identification block is connected to the second information output block selection of reference addresses of electronic government responses in the server database connected to one information input of the switching unit electronic government data transmission channels, another information input of which is connected to the first information output of the selection block of reference addresses of e-government answers in the server database, while the first output of the citizens registration addresses identification block is connected to the counting input of the database server memory partitions identification block, the second output a citizen registration address identification unit is connected to the third synchronizing input of the reading control signal generation unit and recording server database data, the second synchronizing output of which is connected to the installation inputs of the electronic government data transmission channel switching unit, the database server memory section identification block and the electronic government response reference selection block in the server database, the control output of which is connected to the control input of the block selection of reference addresses of citizens in the server database.

The invention is illustrated by drawings, in which Fig. 1 is a structural diagram of a system, Fig. 2 is a structural diagram of a selection block of reference addresses of citizens in the server database, Fig. 3 is a structural diagram of a identification block of memory partitions of a database server, Fig. .4 is a block diagram of a control signal generating unit for reading and writing server database data, FIG. 5 is a block diagram of a selection block of reference addresses of electronic government responses in a server database, and FIG. 6 is a block diagram b lok identification of citizens registration addresses, Fig.7 is a structural diagram of a switching unit of electronic government data transmission channels.

The system (Fig. 1) contains a block 1 for selecting reference addresses of citizens in the server database, a block 2 for identifying sections of the memory of the database server, a block 3 for generating control signals for reading and writing data from the server database, a block 4 for selecting reference addresses for e-government responses to server database, block 5 identification of registration addresses of citizens, block 6 switching channels of electronic government data transmission channels.

1 also shows the first 7, second 8 and third 9 information inputs of the system, the first 10, second 11 and third 12 synchronizing inputs of the system, the first 14 and second 15 information outputs of the system, a group of 16-18 system outputs, address 18 system output , the first 20 and second 21 synchronizing outputs of the system.

Block 1 (figure 2) selection of reference addresses of citizens in the server database contains a register 25, a decoder 26, a memory node 27 made in the form of read-only memory, elements 28-31 AND, groups 32, 33 elements AND, and element 34 delays. The drawing also shows information 7, synchronizing 10 and controlling 36 inputs, as well as the first 37, second 38, and third 39 information and synchronizing 40 outputs.

Block 2 (Fig. 3) identifying the memory partitions of the database server contains a register 65, a counter 66, a comparator 67, an OR element 68, an OR element group 69, a delay element 70. The drawing shows the first 71 and second 72 information inputs, the first 73 and second 74 synchronization inputs, counting 75 and installation inputs, as well as the first 77 and second 78 outputs.

Block 3 (figure 4) of the formation of control signals for reading and writing data from the server database contains a counter 45, elements 46-49 OR, elements 50 OR groups, elements 51-53 delay. The drawing shows the first 55 and second 56 information inputs, the first 57 and second 58 clock inputs, the first 59 and second 60 counting inputs, clock input 61, as well as address 62, first 63 and second 64 clock outputs.

Block 4 (Fig. 5) of selection of reference addresses of electronic government responses in the server database contains a register 80, a decoder 81, a read-only memory 82, a trigger 83, elements 84-88 AND, groups 89, 90 elements I, elements 91, 92 delays. The drawing shows information 8, synchronizing 11 and installation inputs, as well as the first 95, second 96, and third 97 information, synchronizing 98 and controlling 99 outputs.

Block 5 (Fig.6) identification of registration addresses of citizens contains a register 100, a comparator 101, an OR element 102, an delay element 103. The drawing shows the first 9, second 104 and third 105 information and synchronizing 12 inputs, as well as the first 106 and second 107 outputs.

Block 6 (Fig.7) switching electronic data transmission channels of the government includes a decoder 109 and a group of 110-112 elements I. The drawing shows the address 114, information 115 information and synchronizing 116 inputs, as well as a group of 16-18 information outputs.

All nodes and elements of the system are made on standard potential-impulse elements.

The system operates as follows.

To obtain the required data from e-government, each citizen forms an appeal to e-government, the structure of which is as follows:

The combination code of the initial letters of the surname, name, patronymic of a citizen The code of the citizen data attributes: - Surname I.O., - Registration address. Classification code of a citizen's appeal to e-government Content of citizen's appeal to e-government

The code combination code of the initial letters of the surname, name, patronymic of the citizen and the data sampling code from the input 7 of the system go to the information input of block 1 and then to the information input of the register 25, where these codes are entered by a synchronizing pulse from input 10.

From the output 41 of register 25, the entire code combination through the output 37 of block 1 is output to the output 14 of the system and then to the information input of the database server.

From the output of 42 register 25 of block 1, the code combination formed by the initial letters of the surname, name and patronymic of the citizen enters the information input of the decoder 26.

The decoder 26 decrypts the incoming code and prepares the signal path from input 10, opening one of the elements 28-30 I. For definiteness, we assume that a high potential is received at one input of the element 30 I.

In parallel with this, the synchronizing pulse from the input 10 of the system is delayed by the element 34-1 of block 1 for the duration of the operation of the register 25 and the decoder 26, and then polls the state of the elements 28-30 I.

Considering the fact that only element 30 I will be open at one input, then passing this element AND, the clock pulse arrives, firstly, at the read input of the corresponding fixed memory cell of the permanent storage device 27, where the base address code of the database server memory section is stored containing the last name, first name and patronymic (name) of citizens who have the same initial letters of the full name as the initial letters of the last name, first name and patronymic of a citizen who is applying to the electronic government with his request.

The code structure of the identifier of the surname, name and patronymic of citizens in the database of citizens' appeals to the electronic government has the following form:

The code of the base address of the first record of data of citizens having the same combination codes of the initial letters of their surname, name and patronymic The code of the total number of citizens' data records in the electronic government database having the same combination codes of the initial letters of their surname, name and patronymic

The code of the base address of the first record of this code combination is read from the memory of block 27 and through the elements 32 And groups and from the output 38 of block 1 goes to the information input 55 of block 3, and the code of the total number of citizens' data records in the electronic government appeals database having the same codes a combination of the initial letters of their surname, name, patronymic, from the same output 38 goes to the information input 71 of block 2.

Secondly, the same read pulse from the input 47 of block 2 is delayed by the delay element 45 during the reading of the contents of the fixed ROM cell and then from the output 49 of block 2 it is supplied to both the synchronizing input 91 of block 5 and the synchronizing input 54 of block 3.

The code from input 90 of block 5 is fed to the information input of counter 80 and the clock pulse from input 91 is entered into counter 80, from the output of which 100 this code is sent to address output 21 of the system.

At the same time, from the input 91 of block 5, the same clock pulse passes through the OR element 85 and is delayed by entering the base address code into the counter 80 by element 87. Then, from the output 101 of block 5, this pulse is output to the system output 23 as a control signal for reading the contents memory cells of the server database at the address specified on system output 21.

The code of the total number of citizens' data records in the electronic government appeals database having the same combination codes of the initial letters of their last name, first name, patronymic, from the output of 48 block 2 is entered through input 53 of block 3 into register 50 with the same clock pulse from output 49 through input 54 block 3. From the output of the register 50, this code is constantly fed to the input 130 of the comparator 52.

Based on a signal from the system output 23, the database server (not shown) goes to the subroutine for reading the contents of the database cell at the address specified on output 21, issuing the database record to the information input 11 of the system and entering its attributes into block 7 with a synchronizing pulse received from the server to the input 14 of the system.

Thus, in block 7 there will be all the attributes of the first record read from the database, having the following structure:

The combination code of the initial letters of the surname, name, patronymic of a citizen The code of the citizen data attributes: - Surname I.O., - Registration address. Code of classification and sign of citizen appeal to e-government Content of citizen's appeal to e-government

From the output 126 of block 7, the codes of the surname, name and patronymic of the citizen, as well as the registration address of the citizen, read from the server database, enter input 115 of the comparator 108 of block 6, the other input of which from the output 36 of block 1 receives the codes of the surname, name and patronymic citizen, as well as the registration address of a citizen who has applied to the electronic government.

The synchronizing pulse from the input 14 of the system enters the synchronizing input of block 6, is delayed by the delay element for the duration of recording the database record in block 7, and is supplied to the synchronizing input of the comparator 108 of block 6.

By a synchronizing signal, the comparator 108 of block 6 compares the input codes, and if the compared attributes of the citizens' data are the same, which indicates that this citizen is repeatedly contacting the electronic government, then the output of the comparator 108 of block 6 forms a signal that is output 26 system and then to the input of the second channel of the database server interrupt.

With the arrival of this signal, the database server switches to the subroutine for recording the citizen’s input appeal to e-government from system output 1 to the address generated at output 21 and transmitting this message to the electronic system administrator for further processing of the application in accordance with its classification feature.

If the compared attributes of the citizens' data do not coincide, then a data mismatch signal is generated at the output 121 of the comparator 108 of block 6, from where the clock signal is fed to the counting input 56 of the counter 51 of block 3, which fixes the number of read records from the database. At the moment, the counter 51 will record the fact of reading the first record from the server database. The output of the counter 51 is connected to the input 131 of the comparator 52, which compares the total number of database records in the register 50 with the number of records in the counter 51.

The comparator 52 of block 3 compares the readings of the register 50 and the counter 51 by a clock pulse supplied to the clock input 132 of the comparator from the output of the delay element 55. Since the first unit is fixed in the counter 51, its readings will be less than the readings of the register 50 of block 5 and a pulse appears at the output of the comparator 52 52, which from the output 57 of the block 3 through the input 92 of the block 5 and the delay element 86 will go to the counting input of the counter 80, increasing the base address of the read cell by one.

In addition, the same pulse passes through the OR element 85 to the input of the delay element 87, where it is delayed by the end of the operation of the counter 80, and then again issued through the output 101 of block 5 to the output 23 of the system as a control signal for reading the next database record at the address formed at the output 21 of the system.

Based on the signal from system output 23, the database server again switches to the subroutine for reading the contents of the database cell at the address specified on output 21, issuing the database record to the information input 11 of the system and entering its attributes into block 7 with a synchronizing pulse from the server to input 14 .

This process of reading server database records will continue until the readings of counter 51 and register 50 are equal. In this case, the pulse appears at the output 134 of the comparator 52.

The specified pulse, from the output 58 of block 3, enters through the element 84 OR to the second counting input of block 5, increasing the counter 80 by one and thereby forming the address of the memory cell in the server database to record the citizen’s appeal from the citizen. The generated address of the record of access from the output of the counter 80 of block 5 is issued to the address output 21 of the system, the synchronizing pulse from input 94 is delayed by the delay element 88 for the time the counter 80 operates and through the element 89 OR and the second synchronizing output of the system is output to the input of the second channel of the database server interrupt .

With the arrival of this signal, the database server switches to the subroutine for recording the citizen’s incoming appeal to e-government from system output 1 to the address generated at output 21 and transmitting this message to the electronic system administrator for further processing of the application in accordance with its classification feature.

Thus, the introduction of new nodes and blocks made it possible to significantly increase the system performance by localizing the addresses of database records by identifiers of the registration address of citizens.

Sources of information taken into account when drawing up the description of the application:

1. US Patent No. 5136708 M.C. G06F 15/16, 1992

2. US Patent No. 5129083 M.C. G06F 12/00, 15/40, 1992 (prototype).

Claims (1)

A system for the provision of public services and the execution of public functions in electronic form via telecommunication channels, containing a selection block of reference addresses of citizens' appeals in the server database, the information and synchronizing inputs of which are the first information and synchronizing inputs of the system, respectively, while the first information input of the system is designed to receive citizens' appeals to the electronic government, the first synchronizing input of the system is designed to receive signals of entry codes of citizens 'appeals to the block of selection of reference addresses of citizens' appeals in the server database, and the first information output of the block of selection of reference addresses of citizens 'appeals in the server database is intended for issuing citizens' appeals to the first information input of the database server, block of selection of reference addresses of e-government responses to the server database, the information and synchronizing inputs of which are the second information and synchronizing inputs of the system, respectively, and the first output of the block The key information of the e-government response addresses in the server database is the second information output of the system, while the second information input of the system is designed to receive e-government responses to citizens 'appeals, the second synchronizing input of the system is designed to receive signals of entering electronic e-government responses to citizens' appeals in the selection block reference addresses of e-government responses in the server database, and the second information output of the system is intended for issuing e-government responses to citizens' requests to the second information input of the database server, a unit for generating control signals for reading and writing server database data, the first information input of which is connected to the second information output of the selection block of reference addresses of citizens in the server database, the first synchronizing input the unit for generating control signals for reading and writing data of the server database is connected to the synchronizing output of the block of selection of reference addresses in citizens ’addresses in the server’s database, the address output of the unit for generating control signals for reading and writing database server data is the address output of the system intended for issuing the addresses of database records to the address input of the database server, and the first and second synchronizing outputs of the unit for generating control signals reading and writing server database data are the first and second synchronizing outputs of the system, designed to issue control signals to the inputs of the first and second of the channels of interruption of the database server, respectively, the switching unit of the electronic government data transmission channels, the information outputs of the group of which are intended for issuing electronic government responses to citizens' appeals and are the information outputs of the system group, characterized in that it contains an identification unit for the memory sections of the database server, the first and second information inputs of which are connected to the second information outputs of the selection block of reference addresses of citizens' appeals to the bases e data of the server and the selection block of reference addresses of electronic government responses in the server database, respectively, the first and second synchronizing inputs of the identification block of the memory partitions of the database server are connected to the synchronizing outputs of the block of selection of reference addresses of citizens in the server database and the block of selection of reference addresses of electronic responses government in the server database, respectively, the second information input of the unit for generating signals for reading and writing database data for the server is connected to the second information output of the selection block of reference addresses of electronic government responses in the server database, the second synchronizing input of the block for generating signals for reading and writing data of the server database is connected to the synchronizing output of the block of selection of reference addresses of electronic government answers in the server database, the first the output of the database partition memory identification block is connected to the first counting input of the control signal generation block by writing and writing server database data, and the second output of the database server memory section identification block is connected to the second counting input of the server database read and write control signal generation block, the citizen registration address identification block, whose first information and synchronization inputs are third information and synchronizing inputs of the system, respectively, while the third information input of the system is designed to receive server database records, and the third the synchronizing input of the system is designed to receive signals for entering server database records into the server database records receiving block, the second information input of the citizens registration addresses identification block is connected to the third information output of the citizens reference addresses selection block of the citizens' addresses in the server database, the third information input is the addresses identification blocks registration of citizens is connected to the second information output of the selection block of reference addresses of e-government responses in the database faith connected to one information input of the electronic government data transmission channel switching unit, the other information input of which is connected to the first information output of the selection block of reference addresses of electronic government responses in the server database, while the first output of the citizens registration addresses identification block is connected to the counting input of the block the identification of the memory partitions of the database server, the second output of the identification block of the registration addresses of citizens is connected to the third synchronizer the input input of the unit for generating control signals for reading and writing server database data, the second synchronizing output of which is connected to the installation inputs of the electronic government data transmission channel switching unit, the database server memory section identification block and the electronic government response reference address selection block in the server database, the control output of which is connected to the control input of the selection block of reference addresses of citizens in the server database.