RU130176U1 - COMPLEX FOR NOTIFICATION OF EVENTS OF BEHAVIOR OF SUBSCRIBERS IN CELLULAR NETWORKS - Google Patents

Abstract

1. A complex for notification of events of behavior of subscribers in cellular networks, comprising a business logic unit that generates a notification, and a notification sending unit, characterized in that the complex is equipped with a data capture unit configured to capture network dialogs between network subscribers cellular communication caused by various “events” of subscribers, and contains interconnected signal processing module, signal dialog analyzer and data capture control module, and a unit the business logic is configured to process the data received from the capture unit of network dialogs and generate, depending on a certain “event”, a notification, and contains interconnected processing and storage modules for network dialogs, a settings management module and an external interface management module, while the notification sending unit is configured to manage notifications and send them both to subscribers and to the operator of cellular communication systems, and contains notifications management module interconnected and the notification distribution module. 2. The complex according to claim 1, characterized in that the business logic unit is capable of processing the data obtained from the data capture unit of network dialogs and generating a marketing profile for each subscriber of the network depending on the specific “event” of the notification. The complex according to claim 1, characterized in that the various “events” of the subscriber can be any of the “events” selected from the following group: balance request via CMC or USSD, response from the receiving side with the type “busy”, response from the receiving side with type

Description

The proposed utility model relates to the field of telecommunications and communications, in particular to systems used in cellular networks, and is intended to notify subscribers, as well as the cellular operator, of various events of subscriber behavior in real time.

In this case, various subscriber behavior events (hereinafter referred to as “events”) mean various system messages within the operator’s network about the subscriber’s behavior in real time, for example, change of location, registration in the network, attempt to make a call from blocking, request balance, break the call , the appearance of the subscriber in roaming, the inability to establish a telephone connection to the called subscriber, a response from the receiving party with the type "busy", and much more.

A more detailed, but not final, list of these “events” is given in the table below.

No. Event one The appearance on the network of SMS about the change of the balance 2 Appearance of SMS from external platforms on the network 3 The appearance on the network of SMS with the generation of a one-time password for access to various services four CMC balance request 5 USSD balance request 6 Attempting to call a subscriber from a blocked status or when there are insufficient funds in the account 7 Busy Host Response 8 Network call breakage 9 Subscriber calls to the Customer Support Service of the Mobile Operator and to other short numbers 10 Change the phone’s IMEA code eleven Register and turn off the SIM card on the network 12 Change of switching nodes when moving a subscriber 13 The appearance of a subscriber in roaming fourteen Reaching certain thresholds for using mobile Internet fifteen First Internet access / Internet connection after a long break. 16 The appearance of the subscriber in a specific geographical area

High competition in the telecommunications and communications market forces telecom operators and services, as well as Internet access, to look for ways to reduce missed calls (being out of network coverage, busy with another conversation, inability to answer a call, etc.), as well as creating special programs on stimulation and retention of the subscriber.

As a result of missed calls, subscribers do not receive important information on time, and operators lose millions of dollars due to services not provided. Therefore, operators are forced to create various complexes for notification of events of subscriber behavior in cellular networks with a small load on the network, with minimal occupation of signal and voice channels that occurs when such notifications are generated.

In addition, many mobile operators create special programs to stimulate and retain subscribers to their network. In order to conduct targeted stimulation of subscribers, it is necessary to constantly study the behavior of subscribers, and for each subscriber to build a marketing profile of the subscriber. This can be quite efficiently done using complexes for notification of events of subscriber behavior in cellular networks, in which you can save certain notifications about subscriber behavior, analyze them, and build a marketing profile for each subscriber on them.

Currently, there are a fairly large number of complexes for notifying subscribers in cellular networks.

So in CN patent No. 101478735, H04W 4/14 of 07/08/2009, a system for notifying if it is not possible to establish a call in a cellular communication network is provided, containing a central business logic unit interacting with one another, which is configured to generate a notification message with the user using establishing a USSD session with it, an account management unit and an interface unit where USSD-standardized, 3GPP TS 22.090, ETSI TS 123 090, ETSI TS 124 090, a protocol for requesting additional services in cellular networks.

The disadvantage of this system is the excessive and inefficient use of communication network resources, namely voice and signal channels, and the significant cost of processing calls, especially with a geographically dispersed network.

The closest in its technical essence and the achieved result to the present utility model is a notification complex when it is not possible to call the patent for the utility model of the Russian Federation No. 119197, H04W 4/12, dated March 13, 2012, containing the central unit of business logic, which is executed by generating a notification message with the participation of the user, using the establishment of a USSD session with him, the account management unit, the interface unit and the request processing unit, made interacting with the networks and cellular communications and with the central unit of business logic.

This complex is selected as a prototype.

In this complex, the load on signal and voice channels is significantly reduced, the processing time is reduced, and the productivity of the complex is increased.

However, due to the presence of voice channels in this complex, the signal processing time remains quite large, and the lack of access to real-time information about the subscriber “events” in the complex does not allow building a marketing profile for each subscriber, which reduces its functionality.

The technical task of the proposed utility model is to reduce the load on the process of analytical data processing, reduce processing time and expand the functionality by ensuring the construction of marketing profiles for network subscribers.

The stated technical problem is achieved due to the fact that in the complex for notification of events of behavior of subscribers in cellular networks, containing the interacting business logic unit that generates the notification, and the notification sending unit, there is a data capture unit configured to capture network dialogs between subscribers of a cellular communication network caused by various “events” of subscribers, and containing a module for processing signal protocols, an analyzer of signal dialogs and a module for data capture, and the business logic unit is capable of processing network dialogs received from the data capture unit and generating, depending on a certain “event”, a notification, and contains interconnected network dialog processing and storage module, settings management module and module control of external interfaces, while the notification sending unit is configured to manage notifications and send them both to subscribers and to the operator of cellular communication systems, and contains interconnected notification control unit and alerting module.

It is preferable that the business logic block in the complex be configured to process the data obtained from the capture block of network dialogs and generate a marketing profile for each subscriber depending on the specific “event” of the notification.

It is advisable that the various “events” of the subscriber could be any of the “events” selected from the following group: balance request via CMC or USSD, response from the receiving side with the type “busy”, a response from the receiving side with the type “unavailable”, appearance in the SMS network about a change in the balance of the subscriber, the appearance of SMS in the network from external platforms, the appearance in the network of SMS with the generation of a one-time password to access various services, an attempt to call the subscriber from a blocked status or when there is insufficient funds in the account, the call is cut off due to fault networks, changing the IMEA code of the phone, registering and turning off the SIM card on the network, changing the switching nodes when moving the subscriber, the appearance of the subscriber in roaming, the movement of certain thresholds for using mobile Internet, the first Internet connection / Internet connection after a long break, the subscriber’s appearance in a certain geographical area, as well as any other similar “event”.

Preferably, the notification is generated without user intervention using user instructions.

It is advisable that the notification is sent to the subscriber to his phone number in the form of SMS, and / or MMS, and / or an audio signal, and / or in the form of any other electronic message.

Thus, in the present complex, for notification of events of subscribers' behavior in cellular networks, it was possible to provide a significant reduction in the load on the process of analytical data processing, reduce processing time, and also expand functionality by providing construction of marketing profiles for network subscribers.

This complex for notification of events of subscriber behavior in cellular networks allows you to study subscriber behavior and build a marketing profile for each subscriber, based on the “events” that the subscriber provokes in the network, while in this marketing profile, data is constantly updated in real time about the behavior of the subscriber, on the basis of which a decision can be made to launch marketing programs, maintain a system for assessing the reliability and credit worthiness of the subscriber (scoring).

The complex also allows you to store historical data and track the movement of indicators (for example, a deterioration in the reliability of a subscriber may cause a review of tariff policies in relation to him, and / or the launch of special programs to stimulate and retain the subscriber.

For a more detailed disclosure of the utility model, the following is a description of specific possible options for its implementation, which are explained using its structural diagram shown in figure 1.

Figure 1 is a structural diagram of the inventive complex.

The complex for notification of events of behavior of subscribers in cellular networks contains interconnected data capture unit 1, business logic unit 2 and notification sending unit 3 (Figure 1)

The data capture unit 1 contains, interconnected, a signal protocol processing module 1.1, a signal dialog analyzer 1.2, and a data capture control module 1.3.

The main functions of the data capture unit 1 are to determine and track predefined “events” from network dialogs between network elements caused by various subscriber behaviors, such as - the subscriber has run out of money and is trying to make a call, the subscriber cannot reach the far side , the subscriber has changed the location and so on. At the same time, the signaling protocol processing module 1.1 directly captures network packets, the signaling dialog analyzer 1.2 restores network conversations between users from captured packets in accordance with the 3GPP specification, and the data capture control module 1.3 detects and monitors predetermined “events” from network dialogs.

The business logic unit 2 may contain interconnected processing and storage module of network dialogs 2.1, the business logic settings management module 2.2 and the external interface management module 2.3.

The main functions of the business logic unit 2 are the definition of the notification, the procedure for dealing with it, the determination of the address for sending it and the schedule of the notification.

For example, if we know that subscriber A does not use mobile Internet, does not receive SMS from Internet banks, does not go to Roaming, does not leave home at all, then it can be entered into a certain category, and then the operator, at least, will not give minutes on credit to him, as soon as subscriber A runs out of money, since this subscriber may not return them.

The main function of the module for processing and storing network dialogs 2.1 is to store captured dialogs in a special database and process them, and the principles by which these parameters are saved depend on the business tasks to be performed, and they are defined through the interfaces of the business logic settings management module 2.2.

For example, if a complex monitors events with a busy response type, then a range of monitored numbers, periods of storage of “events” in this module 2.2, and this module can determine the response to those or other "events".

The main function of the external interface control module 2.3 is to interact with external devices using various network protocols in real time.

The notification block 3 contains, interconnected, an external notification management module 3.1 and an external notification distribution module 3.2.

The block for sending notifications 3 is a set of functional modules necessary for notifications, both subscribers and other participants in the process (mobile operators, marketers, operators of external companies). At the same time, the external notification management module 3.1 allows you to define settings and configure interfaces for transmitting information about the occurrence of “events”, and the external notification notification module 3.2 sends and controls the delivery of notifications of the occurrence of “events” to external networks via one of the following interfaces: SMS notification, USSD notification, RPS notification, API for IP protocols (HTTP / SOAP / REST, etc.), telecom-specific interfaces (RADIUS / DIAMETER), emulation of missed calls. Thus, the external notification distribution module 3.2 provides the ability to work with all types of external notifications.

As is obvious to those skilled in the art, this utility model is easy to develop in other specific forms without going beyond the essence of this utility model.

Moreover, the present embodiments should be considered merely illustrative, and not limiting, and the volume of the utility model is represented by its formula, and it is assumed that it includes all possible changes and the equivalence domain of the claims of this utility model.

Claims (5)

1. A complex for notification of events of behavior of subscribers in cellular networks, comprising a business logic unit that generates a notification, and a notification sending unit, characterized in that the complex is equipped with a data capture unit configured to capture network dialogs between network subscribers cellular communication caused by various “events” of subscribers, and contains interconnected signal processing module, signal dialog analyzer and data capture control module, and a unit the business logic is configured to process the data received from the capture unit of network dialogs and generate, depending on a certain “event”, a notification, and contains interconnected processing and storage modules for network dialogs, a settings management module and an external interface management module, while the notification sending unit is configured to manage notifications and send them both to subscribers and to the operator of cellular communication systems, and contains notifications management module interconnected and a notification distribution module. 2. The complex according to claim 1, characterized in that the business logic block is capable of processing the data obtained from the data capture unit of network dialogs and generating a marketing profile for each subscriber network depending on the specific “event” of the notification. 3. The complex according to claim 1, characterized in that the various "events" of the subscriber can be any of the "events" selected from the following group: balance request via CMC or USSD, response from the receiving party with the type "busy", a response from the receiving party with the type “unavailable”, the appearance on the SMS network of a change in the balance of the subscriber, the appearance on the network of SMS from external platforms, the appearance on the network of SMS with the generation of a one-time password to access various services, an attempt to call the subscriber from a blocked status or when there are insufficient funds on account arr calling a call through the fault of the network, changing the IMEA code of the phone, registering and turning off the SIM card on the network, changing the switching nodes when moving the subscriber, the subscriber appears in roaming, the movement of certain thresholds for using mobile Internet, the first Internet connection / Internet connection after a long break , the appearance of the subscriber in a certain geographical area, as well as any other similar "events". 4. The complex according to claim 1, characterized in that the notification is generated without user intervention using the user instructions. 5. The complex according to claim 1, characterized in that the notification is sent to the subscriber to his phone number in the form of SMS, and / or MMS, and / or an audio signal, and / or in the form of any other electronic message.

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