MX2014015906A

MX2014015906A - Consultation global system for commercial services or products.

Info

Publication number: MX2014015906A
Application number: MX2014015906A
Authority: MX
Inventors: Gilberto Mejía Romero
Original assignee: Innovaciones Tecnologicas De Iberoamerica S C
Priority date: 2014-12-18
Filing date: 2014-12-18
Publication date: 2015-07-06
Also published as: WO2016099244A1

Abstract

The invention pertains to a remote consultation system that informs the user about the authenticity of a commercial service or product. This system is based on the reading of a code adhered to the product to be consumed or it will be provided in an individual form to the client of a service. The code is sent to a server for performing a remote search with the help of a mobile device that uses a novel application previously installed, a SMS text or a phone call, this remote consultation being performed with the help of a data base installed in a remote server. The user of the application, Smartphone, mobile phone or landline phone and the consumer of the product or service receive from the remote server, through the Smartphone, mobile phone or landline phone, the information about the authenticity of the product or service.

Description

GLOBAL CONSULTATION SYSTEM FOR PRODUCTS OR SERVICES COMMERCIAL DESCRIPTION OBJECT OF THE INVENTION The invention belongs to a system of remote consultation. This system informs the user of the originality of a product or service by sending an alphanumeric code attached to the product or provided by the service provider, said delivery is made by a GSM-GPRS communication service or fixed telephony to a base of data installed on a remote server, once the search in the database has been done, the remote server sends the user the status of the search code with which information of the originality of the product or service consulted is obtained.

BACKGROUND The services of consultation and consumption offered for mobile devices based on the Internet connection have taken great strength in the last 4 years, for this reason access to information, such as: satellite location, social networks, instant messaging applications, consultations in Real time, among others, is currently a common denominator in society. The ease and speed that a mobile device with an Internet connection offers the user to perform a large number of tasks is surprising, as is the ability to easily access it.

One of the problems faced by producers, service providers and consumers today is the large number of cloned products that are marketed. This translates into great economic losses for the business and industrial sector, since it is an attack against intellectual property, as well as a unfair practice. Beyond the economic sphere, this represents a serious health problem for consumers that in some cases can lead to irreversible consequences or even death.

With this new method that incorporates all the benefits of the current communication service, a powerful tool is created to combat social problems such as the trade of cloned products or "pirates".

DETAILED DESCRIPTION OF THE INVENTION In accordance with the invention, a remote consultation system can perform queries and monitor the authenticity of commercial products and services, and, if necessary, cancel a service or product used. This consultation, monitoring or deletion, is carried out directly by the users / consumers, using as a consultation tool their personal mobile devices or telephones.

In accordance with the present document, the system (10) has: a code generating software (20b), an internet server (20a), an Internet connection service (A), a GSM (B) service, a telephony service (D), a transmitting / receiving device (50): Smartphone (50b), cellular (50c) and telephone (50d), for the mobile device and for the Smartphone an installed application.

Meanings The word "User / Consumer" used in this description refers to the person who uses the query method and intends to consume a product or use a service.

The words "valid code" Used in this description refer to a code that has been generated by the software (20) and that has not been previously used to perform a search on the server (20a).

The words "code used" used in this description refer to a code that was generated by the software (20) and was already used to perform a search on the server (20a).

The words "non-existent code" used in this description refer to a code that was not generated by the software (20) and has been used to perform a search on the server (30).

The words "query code" used in this description refer to the code printed on the label (60) or sent to the code receiving device (80) with which the user / consumer performs the search.

The abbreviation "DRC" refers to the code receiving device used by the service provider (90) to provide the user / consumer with the inquiry code.

The acronym "PS" refers to the service provider that provides the user / consumer query code.

Preamble for the use of the system.

The codes generated by the generator software (20) are stored inside the server (30), at this point all are valid codes.

The label with the printed code (60) has a cover that hides said code, this label is attached to the product. The consumer / user to read the tag code (60) has to scrape the cover that is on top of the product code to be consumed or read the DRC code (80) provided by the PS (90) of the service that will use.

The user / consumer must have the element (50), with GSM cell phone service and / or any wireline telephony service and / or GPRS or WIFI Internet service.

The application must be downloaded and installed in the element (50a) or (50b), this must have access to internet connection for the application to be useful.

A telephone number is determined in which the user / consumer sends a text message with the code of the tag (60) or DRC (80), to carry out the constultation of the status of the code. Alternatively, the user / consumer dials this number to scan the code of the label (60) or DRC (80) and thus check the status of the code.

The service provider (90) provides the inquiry code through the DRC (80) to service users.

Functioning With a Product.

By phone call The information is sent via a Smartphone (50b), a cell phone (50c) or a landline (50d), through the GSM telephony service (B) or through the fixed telephony service (D) to the transmitting device. / receiver with DTMF filter (Dual Tone Multi ffecueeny) (40), which processes the information and then sends it to the server (20a) through connection (C); by means of the DTMF filter and a software installed on the server (20a) the format of the information coming from the Smartphone (50b) or from the cell phone (50c) is changed so that it is compatible with the data format of the server database (20a) and thus the query code search can be performed.

When a user / consumer wants to know if a product to be consumed is legitimate, mark it from a Smartphone (50b), cellular (50c) or landline (50d) to the telephone number of consultation, where through a recording you are guided to to mark with the help of the keyboard of your device (50b), (50c) or (50d) the code (60) that is attached to the product package (70) you wish to verify. Once the user / user enters the query code, it is sent to the server (20a) to perform a search in the database, if at the time of the query that code has a valid code status, it is automatically informed to the user / consumer during the telephone call that said product is legitimate. From that moment, the query code obtains the code status used, saving the date and time of the query, within the database and the Internet server (20a).

In the event that a "user / consumer" by means of a telephone call enters a query code that has been generated by the software (20b) and previously used in a query, the date and time that said inquiry was made is saved, links in the database with the query code and is informed by telephone to the user / consumer that the product is not legitimate.

In the event that a user / consumer through a telephone call enters a query code that was not generated by the software (20b), the query is made in the database within the server (20a) and will result in no code within the database matches the query code, at this time the query code is stored within the database with the non-existent code status along with the date and time of the query time and informs to the user / consumer that the product is not original.

By SMS text message.

The sending of the information from the Smartphone (50b) or the cell phone (50c), to the GSM transmitter / receiver device (30) is given through the GSM (B) service, and from the device GSM transmitter / receiver (30) to the server (20a) via the connection (E); the server (20a) has software that modifies the format of the data received by the Smartphone (50b) or the cell phone (50c) to a format compatible with that manipulated by the database.

When a user / consumer wants to know if a product to be consumed is legitimate, he sends an SMS text message from a Smartphone (50b) or cell phone (50c), to the messaging service number, with the product or service code printed on it. label (60) said query code is received by the server (20a) to perform a search in the database, if at the time of the search the query code has a status in the valid code database, automatically said code obtains the code status used within the database and the Internet server (20a) saving in the database the date and time of the query is linked to the query code and informs the user / consumer that said The product or service is original through an SMS text message.

If a code that has already been deregistered by a user / consumer (used code) is used again in a product, at the moment that a second user / consumer performs the search of the query code via SMS message, in the base of data the status of the search code is found as a used code, at that moment the date and time in which the query was made is stored, it is linked to the query code in the database and is informed via text message SMS to the user / consumer that the product is not legitimate.

If a code that was not generated by the software (20) is placed in a product or service, at the moment that a user / consumer makes the query of the code in the database within the server (30) it will result in no code within the database matches the query code, at this time the query code is stored within the database with a non-existent code status, the date and time of the search moment is saved, it is linked to the search code and the user is informed via SMS text message that the product is not legitimate.

With mobile application.

The internet connection of the set (50) is indispensable for the mobile application to work, the sending of information between the mobile device (50a) and the Smartphone (50b) is through a wireless Internet service GPRS or WIFI (A) to the server (20a).

When a user / consumer wants to know if the product to be consumed is legitimate, use the mobile application to enter the query code (printed on the label (60)) manually or through an optical reader and select the option to validate product, in at that moment the application (50b) sends the query code of the tag (60) together with the geographical coordinates read from the GPS modem of the telephone, by means of the connection to Internet (40) to the server (20a) that once received the information looks for the status in the database of the query code, if at the time of the query the query code has a status of valid code, that code automatically obtains the code status used within the database and the server Internet (20a) sends instructions to the device (50) by the Internet service (40), instructions processed by the mobile device (50a) and the Smartphone (50b) by means of the programming code d e the mobile application and informs the user / consumer that the product is legitimate. The date and time in which the code was validated is stored in the database, as well as the coordinates obtained from the GPS modem of the telephone with which the product was unsubscribed and linked to the inquiry code.

If a code that has already been unsubscribed (code used) is used in a product again and the user / consumer searches the query code in the server database (20a) the query code has the status of code used, at that time the Internet server (20a) sends the information to the mobile device (50a) or the Smartphone (50b), information that processes the code of the mobile application and informs the user that the product is not legitimate and in the database is saved and linked to said code the date, the time as well as the geographical coordinates at the moment of making the query.

Yes a code that was not generated by the element (20) is placed in a product, at the moment that a user / consumer makes the query of the code in the database inside the server (20a) through the mobile application installed in the mobile device (50a) or the Smartphone (50b) will have as a result that no code within the database matches the query code, at this time the query code is stored inside the database as a code not existing, as well as the date, time and geographical location of the time of the search, is linked to the code and the user is informed through the application (50b) installed in the element (50) that the code consulted does not exist .

BY SERVICE.

The connection between the set of devices (50) and the server (20a) is performed in the same way as explained in the query part of a product.

For a user / consumer to make a query to know if a service is legitimate, it is necessary that the service provider (90) show him the query code through the DRC (80), so the user / consumer makes a query in the database, and the server (20a) sends a new code with active code status to the DRC (80), so that the service provider (90) can give a valid query code to a next user / consumer.

By phone call When a user / consumer wants to know if a product to be consumed is legitimate, mark it from a Smartphone (50b), cellular (50c) or landline (50d) to the telephone number of consultation, where through a recording you are guided to to mark with the help of keyboard of your device (50b), (50c) or (50d) the query code that the service provider (90) provides you with a DRC (80). Once the user / user enters the query code, it is sent to the server (20a) to perform a search in the database, if at the time of the query that code has a valid code status, it is automatically informed to the user / consumer during the telephone call that said product is legitimate. From that moment, the query code obtains the code status used, saving the date and time of the query, within the database and the Internet server (20a).

In the event that a "user / consumer" by a telephone call enters a query code that has been generated by the software (20b) and previously used in a query, the date and time that said query was made is saved, links in the database with the query code and is informed by telephone to the user / consumer that the product is not legitimate.

By SMS text message.

When a user / consumer wants to know if a service to be used is legitimate, he sends an SMS text message from a Smartphone (50b) or cellular (50c), to the messaging service number, with the code provided by the service provider ( 90), said query code is received by the server (20a) to perform a search in the database, if at the time of the search the query code has a valid code status in the database, this code automatically obtains the code status used within the database and the Internet server (20a) saving in the base of data the date and time of the query and linking it with query code and informs the user / consumer that said product or service is original through an SMS text message.

If a code that has already been deregistered by a user / consumer (used code) is used again in a service, at the moment that a second user / consumer performs the search of the query code via SMS message in the database , said code has a code status used, at that moment the date and time in which the query was made is stored, it is linked to the query code in the database and it is informed via SMS text message to the user that the service is not legitimate.

If a code that was not generated by the software (20) is used by a service provider, at the moment that a user / consumer makes the query of the code in the database within the server (20a) it will result in that no code within the database matches the query code, at this time the query code is stored inside the database as a non-existent code, the date and time of the search moment is saved, links to the code and informs the user via SMS text message that the service is not legitimate.

With mobile application.

The internet connection of the device (50) is indispensable for the application (50b) to work.

When a user / consumer wants to know if the service to be used is legitimate, use the mobile application and enter the code manually or through an optical reader, provided by the service provider (90) and select the option to validate service, in that moment the mobile application sends the inquiry code of the device of the service provider together with the geographical coordinates read from the GPS modem of the mobile device (50a) or the Smartphone (50b), by means of the Internet connection (A) to the Internet server (20a) that once the information is received, searches the database the query code, if at the time of the query the query code has a valid code status, this code automatically obtains the code status used within the database and the Internet server (30) sends instructions to the mobile device (50a) or Smartphone (50b) for the Internet service (A), instructions processed by the mobile device (50a) or Smartphone (50b) by means of the programming code of the mobile application and informs the user / consumer that the service is legitimate. The date and time in which the code was validated is stored in the database, as well as the coordinates obtained from the GPS modem of the telephone with which the current service code was deregistered and linked with the inquiry code.

If a code that has already been unsubscribed (code used) is used in a service again and the user / consumer performs the search of the query code in the server database (20a) the query code is found as a code used, at that time the Internet server (20a) sends the information to the mobile device (50a) or the Smartphone (50b), information that processes the code of the mobile application and informs the user / consumer that the service is not legitimate and in the database, the date, time and geographic coordinates at the time of the consultation are saved and linked to said code.

If a code that was not generated by the software (20) is placed in a product, at the moment that a user / consumer makes the query of the code in the database within the server (20a) through the mobile application, the result will be that no code within the database matches the query code, at this time the query code is stored inside the database as a non-existent code, the date and time are saved as well as the geographic location of the moment of the search, it is linked to the code and the user is informed through the application (50b) installed in the element (50) that the service is not legitimate.

BRIEF DESCRIPTION OF THE FIGURES Although this invention is susceptible to different modalities, the specific embodiments thereof are shown in drawings and the specific embodiments thereof are described in detail, with the understanding that the present exposition should be considered as an exemplification of the principles of invention and not it is intended to limit the invention to the specific embodiments illustrated.

In Figure 1 the system (10) is illustrated which incorporates: A set (20) containing a software generating alphanumeric and / or graphic codes (20b) and an Internet server (20a), a service for connection to the Internet ( A), a GSM messaging and calling service (B), a wired telephone service (D), a connection (C) between the set (20) and the device (30), a connection (E) between the set (20) ) and the device (40), a GSM messaging and calling service receiving device (30), a wired telephone service receiving device (40), a mobile (50a), Smartphone (50b), cellular (50c) and / or landline (50d), a label with a printed alphanumeric code (60), a product (70), a code receiving device (80) and a service provider (90).

The element (20b) is a software for generating alphanumeric codes used to paste into the element (70) or send to the element (80).

The element (20a) refers to an Internet server which contains a database with a control logic to perform a search; this database is fed with the codes obtained by the code generator (20).

Element (A) is an Internet connection service and / or GPRS service offered by the GSM service.

The element (B) refers to the GSM service for sending SMS messages.

The element (C) refers to a wired or wireless connection between the element (30) and the assembly (20).

The element (D) refers to a service for making calls, whether of fixed or mobile devices.

The element (E) refers to a connection between the element (40) and the assembly (20).

The element (30) is a transmitter / receiver of SMS messages using the GSM network.

The element (40) is a call transmitter / receiver device with a DTSF filter.

The element (50) is a transmitter / receiver device: mobile device (50a), Smartphone (50b), cellular (50c) or fixed telephone (50d).

The element (50b) refers to a software that is responsible for processing the information coming from the element (60) and also for processing the information it receives and sends to the Internet server (30).

The element (60) refers to a label which has a unique code printed previously generated by the element (20) and stored in the server (20a). The label (60) provides the search code that is sent by means of the element (50) to the server (20a); The tag (60) has a cover to prevent the general public from having access to the code, for which only the user / consumer of the product has access to the code when removing said cover.

Element (70) refers to the product where the label (60) is attached.

The element (80) refers to a device that receives generated codes. The element (80) provides the search code that is sent via the element (50) to the server (20a).

The element (90) refers to a service provider that provides the code received by the element (80).

Figure 2 illustrates a flowchart of the search that is done in the server database (20a) where: • S .- Yes • N.- No · 101. - Start of the search. • 102.- Question Is the query code in the database? • 103.- Inform the user / consumer that the product or service is not legitimate. • 104.- Save in the database the query code with non-existent code status, as well as the date and 1 now of the query. · 105.- Question if The status of the query code is validol code • 106.- Change the status of the query code to the code used • 107.- Send information to the user / consumer indicating that the product or service is legitimate. • 108.- Question if Is the status of the query code code used? · 109.- Save the date and time of the consultation and inform the user / consumer that the product or service is not legitimate. • 110.- Question if Is the status of the query code a non-existent code? • 111.- Saves the time and date of the consultation and informs the user / consumer that the product is legitimate. • 112.- End of the search.

Claims

CLAIMS Having described my invention enough, I consider it as a novelty and therefore claim as my exclusive property, what is contained in the following clauses:

l.-A method of remote consultation with geographical location, characterized in that it comprises the following steps: Generates alphanumeric codes through software 20. It sends a code (query code) generated by the software (20), scanned from: a label (60) installed in a product (70) or an electronic code receiving device (80); by means of an Internet service (A), a service of calls or SMS messages (B) or a fixed telephony service (D), to an Internet server (20a). Make a search of the query code with the help of a software, inside the database installed on the server (20a), where: if the query code is not found in the database, the code is saved with non-existent code status and information is sent to the set of devices (50) of the status of the query code, if the query code is inside the database it verifies its status, if said status is automatically valid code within the database changes its status to used code and processes and sends information to the set of devices (50) of the status of the query code, if the query code is inside the database and its status is code used, automatically the server (20a) sends information to the set of devices (50) of the status of the query code, if the query code is inside the database and its status is code does not exist The server (20a) automatically sends information to the device set.
2. - A process according to claim 1 characterized by the fact that the query code is sent to the server (20a) by a mobile device (50a) or a Smartphone (50b) where both have a mobile application dedicated to this process and they use a wireless Internet service (A).
3. - A process according to claim 1 characterized in that the query code is sent to the server (20a) by a Smartphone (50b) or a cell (50c) by a GSM messaging service (B) where a transmitting device / receiver (30) changes the format of the query code by means of software so that it is compatible with the search format of the server database (20a).
4. - A process according to claim 1 characterized by the fact that the query code is sent to the server (20a) by a Smartphone (50b) or a cell phone (50c) or a landline (50d) by means of a call service of voice GSM or fixed telephony (D), scanning the code with the keyboard of the device (50b), (50c) or (50d), where a transmitting / receiving device (40) receives the information and by means of a DTMF filter changes the format of the query code to be compatible with the search format of the database within the server (20a).
5. - A process according to claim 1 characterized in that the query code printed on the label (60) is hidden and can only be scanned after being discovered mechanically.
6. - A process according to claim 1 characterized in that the mobile device (50a) and the Smartphone (50b) when conducting the search by means of the Internet service, send to the server along with the query code the geographical coordinates obtained from the GPS modem of the device (50a) and (50b)
7. - A remote consultation system with geographical location characterized because it includes: A software dedicated to generating random alphanumeric codes (20b), these codes are printed on a label (60) or sent to the receiving transmitting device of the service provider (80); where a user / consumer has access to them. A server (20a), dedicated to send and receive data, this data stores the codes generated by the dedicated software to generate alphanumeric codes (20b); where the computer dedicated to send, receive and store data (20a) has a logic of control to generate searches within the database, as well as modify the status of the same. A set of transmitting / receiving device (50) comprising an Internet (A), GSM (B) or telephone (D) connection for sending the code printed on the label (60) or on the DRC (80) to the server ( 20a) to perform the search of the code in the database. A graphical interface with a programming code installed in the devices (50a) and (50b), to perform a scan processing of codes generated by the software (20b) and a remote search in a dedicated computer to send, receive and store data, through a wireless Internet service (A). A label (60) with a printed alphanumeric code, where the code is covered.
8. - A process according to claim 7 characterized in that the mobile device (50a) and the Smartphone (50b), internally contain a GPS modem, for sending geographic coordinates of the place of search.