KR970008950A - Construction method of communication terminal maintenance system using paging system - Google Patents

Construction method of communication terminal maintenance system using paging system Download PDF

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Publication number
KR970008950A
KR970008950A KR1019950021622A KR19950021622A KR970008950A KR 970008950 A KR970008950 A KR 970008950A KR 1019950021622 A KR1019950021622 A KR 1019950021622A KR 19950021622 A KR19950021622 A KR 19950021622A KR 970008950 A KR970008950 A KR 970008950A
Authority
KR
South Korea
Prior art keywords
communication terminal
memory
failure
failure occurs
telephone number
Prior art date
Application number
KR1019950021622A
Other languages
Korean (ko)
Inventor
하규동
김영환
Original Assignee
김광호
삼성전자 주식회사
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 김광호, 삼성전자 주식회사 filed Critical 김광호
Priority to KR1019950021622A priority Critical patent/KR970008950A/en
Priority to DE19627215A priority patent/DE19627215C2/en
Priority to ES09601690A priority patent/ES2112800B1/en
Priority to GB9615344A priority patent/GB2303762B/en
Publication of KR970008950A publication Critical patent/KR970008950A/en

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
    • H04M11/02—Telephonic communication systems specially adapted for combination with other electrical systems with bell or annunciator systems
    • H04M11/022—Paging systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W24/00—Supervisory, monitoring or testing arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/24—Arrangements for testing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/26—Devices for calling a subscriber
    • H04M1/27—Devices whereby a plurality of signals may be stored simultaneously

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Facsimiles In General (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephone Function (AREA)

Abstract

1. 청구범위에 기재된 발명이 속한 기술분야1. TECHNICAL FIELD OF THE INVENTION

페이징 시스템을 이용한 통신 단말기의 유지 보수 체계 구축방법에 관한 것이다.The present invention relates to a method for establishing a maintenance system of a communication terminal using a paging system.

2. 발명이 해결하고자 하는 기술적 과제2. Technical problem to be solved by the invention

본 발명의 목적은 통신 단말기에 고장이 발생하였을 경우, 사용자 별도의 조치없이 해당 서비스맨을 호출하여 즉작적인 서비스가 가능하도록 통신 단말기의 유지보수 체계를 구축할 수 있는 방법을 제공함에 있다.SUMMARY OF THE INVENTION An object of the present invention is to provide a method for establishing a maintenance system of a communication terminal so that immediate service can be performed by invoking a corresponding service man when a communication terminal has a failure.

3. 발명의 해결방법의 요지3. Summary of Solution to Invention

통신 단말기 각 구성 요소별로 고장이 발생할 수 있는 내역을 정의하여 그 고장내역들에 대응하는 코드값을 등록시켜 놓은 메모리 및 상기 단말기에 고장이 발생할 경우 이를 자체 진단하기 위한 소정의 프로그램을 구비 하는 통신 단말기에 서비스맨이 페이저 번호 및 상기 통신 단말기의 전화번호를 미리 등록시킨다. 만약 통신 단말기에 고장이 발생한다면, 제어수단이 시스템 자체 고장 진단을 하고 상기 등록된 서비스맨의 페이저 번호를 자동 다이얼링한다. 이후 외부로부터 수신되는 응답신호에 응답하여 상기 통신 단말기의 전화번호 및 코드값을 다이얼링하여 서비스맨을 호출한다.Communication terminal having a memory that defines a breakdown of failures of each communication terminal and registers code values corresponding to the failure details, and a predetermined program for self-diagnosis when a failure occurs in the terminal. The serviceman registers the pager number and the telephone number of the communication terminal in advance. If a failure occurs in the communication terminal, the control means diagnoses the system itself and automatically dials the pager number of the registered serviceman. Then, in response to a response signal received from the outside, the telephone number and code value of the communication terminal are dialed to call the service man.

4. 발명의 중요한 용도4. Important uses of the invention

팩시밀리, 키폰 시스템, 무선전화기에서 유용히 사용될 수 있다.It can be useful in facsimile, key phone systems and cordless phones.

Description

페이징 시스템을 이용한 통신 단말기의 유지보수 체계 구축방법Construction method of communication terminal maintenance system using paging system

본 내용은 요부공개 건이므로 전문내용을 수록하지 않았음Since this is an open matter, no full text was included.

제1도는 본 발명의 일실시예에 따른 팩시밀리 시스템의 블럭구성도, 제2도는 본 발명에 따른 페이저 번호를 등록하는 수행흐름도, 제3도는 본 발명의 바람직한 일실시예에 따른 수행흐름도.1 is a block diagram of a facsimile system according to an embodiment of the present invention, FIG. 2 is a flow chart for registering a pager number according to the present invention, and FIG. 3 is a flow chart according to a preferred embodiment of the present invention.

Claims (2)

자체 진단 기능을 수행하기 위한 자체진단 프로그램을 구비하며, 상기 통신 단말기의 각 구성요소들마다 고장의 내역들이 세분화되어 상세 코드값으로 등록되어 있는 메모리를 구비한 통신 단말기에 있어서; 담당 서비스맨의 페이저 번호 및 상기 통신 단말기의 전화번호를 상기 메모리에 등록하는 과정과, 상기 통신 단말기를 구성하는 특정 구성요소에 고장이 발생할 경우, 상기 메모리에 등록되어 있는 페이저 번호를 다이얼링하는 과정과, 상기 페이저 번호를 다이얼링한후 외부로부터 응답신호가 검출될 시 상기 고장이 발생한 특정 구성요소에 해당하는 코드값을 상기 메모리에 등록된 전화번호와 함께 다이얼링하는 과정으로 이루어짐을 특징으로 하는 통신 단말기의 유지보수 체계 구축방법.A communication terminal having a self-diagnosis program for performing a self-diagnosis function, and having a memory in which breakdown details of each component of the communication terminal are subdivided and registered as detailed code values; Registering a pager number of a service person in charge and a telephone number of the communication terminal in the memory; and if a failure occurs in a specific component constituting the communication terminal, dialing a pager number registered in the memory; And dialing a code value corresponding to a specific component in which the failure occurs when the response signal is detected from the outside after dialing the pager number together with the telephone number registered in the memory. How to build a maintenance system. 제1항에 있어서, 상기 통신 단말기의 정확한 이력 관리를 위해 통신 단말기 특정 구성요소에 발생한 고장 내역에 대응하는 코드값을 이력관리 리스트에 등록하는 과정을 더 구비하는 것을 특징으로 하는 통신 단말기의 유지보수 체계 구축방법.The maintenance of the communication terminal of claim 1, further comprising registering a code value corresponding to a failure history of a specific component of the communication terminal in a history management list for accurate history management of the communication terminal. How to build your system. ※ 참고사항 : 최초출원 내용에 의하여 공개하는 것임.※ Note: The disclosure is based on the initial application.
KR1019950021622A 1995-07-21 1995-07-21 Construction method of communication terminal maintenance system using paging system KR970008950A (en)

Priority Applications (4)

Application Number Priority Date Filing Date Title
KR1019950021622A KR970008950A (en) 1995-07-21 1995-07-21 Construction method of communication terminal maintenance system using paging system
DE19627215A DE19627215C2 (en) 1995-07-21 1996-07-05 Procedure for alerting a customer service technician if a component in a communication terminal has failed
ES09601690A ES2112800B1 (en) 1995-07-21 1996-07-19 PROCEDURE TO ESTABLISH A MAINTENANCE / REPAIR SYSTEM OF THE TERMINAL COMMUNICATION DEVICE USING AN INTERCOMMUNICATION SYSTEM.
GB9615344A GB2303762B (en) 1995-07-21 1996-07-22 Maintenance/repair method in a communication terminal apparatus

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
KR1019950021622A KR970008950A (en) 1995-07-21 1995-07-21 Construction method of communication terminal maintenance system using paging system

Publications (1)

Publication Number Publication Date
KR970008950A true KR970008950A (en) 1997-02-24

Family

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Family Applications (1)

Application Number Title Priority Date Filing Date
KR1019950021622A KR970008950A (en) 1995-07-21 1995-07-21 Construction method of communication terminal maintenance system using paging system

Country Status (4)

Country Link
KR (1) KR970008950A (en)
DE (1) DE19627215C2 (en)
ES (1) ES2112800B1 (en)
GB (1) GB2303762B (en)

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE19720594C1 (en) * 1997-05-16 1999-01-28 Siemens Ag Instance number and symbolic name allocation method
JP3305336B2 (en) 1997-07-02 2002-07-22 シーメンス アクチエンゲゼルシヤフト Operation and maintenance system for mobile radio networks

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US4442502A (en) * 1981-03-30 1984-04-10 Datapoint Corporation Digital information switching system
JPS5995751A (en) * 1982-11-25 1984-06-01 Nippon Telegr & Teleph Corp <Ntt> Remote maintenance system in high function terminal for communication
DE3612237A1 (en) * 1986-04-11 1987-10-15 Blaupunkt Werke Gmbh ARRANGEMENT FOR MONITORING VOLTAGES AND / OR CURRENTS
US5237427A (en) * 1987-10-19 1993-08-17 Kabushiki Kaisha Toshiba Facsimile system capable of monitoring an abnormality in a facsimile storage and exchange device
US5134501A (en) * 1988-12-29 1992-07-28 Murata Kikai Kabushiki Kaisha Facsimile apparatus
US5295182A (en) * 1989-11-20 1994-03-15 Sharp Kabushiki Kaisha Facsimile device having self-diagnostic function and maintenance and control method thereof
JPH04119062A (en) * 1990-09-10 1992-04-20 Fuji Xerox Co Ltd Abnormality processing teaching device
DE4113499A1 (en) * 1991-04-25 1992-10-29 Electronic Werke Deutschland METHOD FOR CARRYING OUT REPAIRS ON ENTERTAINMENT ELECTRONICS DEVICES
US5477338A (en) * 1992-01-21 1995-12-19 Sharp Kabushiki Kaisha Facsimile apparatus
US5878209A (en) * 1992-12-02 1999-03-02 Motorola, Inc. Apparatus and method for identifying a failed subscriber unit in a wireless communication system
JP3416189B2 (en) * 1993-04-08 2003-06-16 株式会社リコー Facsimile machine
JPH06343110A (en) * 1993-06-02 1994-12-13 Fuji Xerox Co Ltd Terminal control system
AU680138B2 (en) * 1994-07-01 1997-07-17 Kokusai Denshin Denwa Kabushiki Kaisha Equipment for facsimile call service of telephone exchange
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Also Published As

Publication number Publication date
DE19627215A1 (en) 1997-01-30
GB2303762A (en) 1997-02-26
ES2112800A1 (en) 1998-04-01
ES2112800B1 (en) 1999-01-01
GB2303762B (en) 1998-03-25
GB9615344D0 (en) 1996-09-04
DE19627215C2 (en) 1999-03-11

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