KR20240041540A - Electronic apparatus for providing profile information and method thereof - Google Patents

Abstract

According to the present disclosure, the steps include: verifying information including the customer's activity details related to the service; Obtaining standard information related to activity details; Based on the reference information, obtaining profile information of the customer including one or more contents corresponding to at least part of the activity details; and providing profile information. A method of providing profile information in an electronic device is disclosed.

Description

Electronic device and method for providing profile information {ELECTRONIC APPARATUS FOR PROVIDING PROFILE INFORMATION AND METHOD THEREOF}

This disclosure relates to an electronic device and method for providing profile information. More specifically, the present disclosure acquires the customer's activity details related to the service and standard information related to the activity details, and obtains and provides the customer's profile information corresponding to at least part of the activity details based on the standard information. It relates to a method and an electronic device using the same.

Customers who wish to use a certain service can primarily consider the activity history of other customers related to the service (for example, usage history or reviews written in relation to the use of the service) when estimating the quality or satisfaction of the service. You can decide whether to use the service or not.

Additionally, with the development of electronic technology, it is becoming easier to check the activity details of other customers online, and the range of services provided online is becoming increasingly diverse. As activities such as providing services online or recording activity details become increasingly common, the types of customers who use online services are becoming more diverse, and the customer's tendencies (e.g. gender, age, economic power, nationality, overall Since the level of satisfaction with the same service may vary depending on the type of consumption (which may include at least some of the consumption patterns), in estimating whether a specific customer will be satisfied when using a specific service, it is necessary to use the propensity (propensity) corresponding to the activity history to be referenced. It can be important to determine the tendencies of other customers.

In relation to this, prior literature such as KR101381921B1 or KR101979176B1 may be referred to.

The problem that this embodiment seeks to solve is to confirm information containing the customer's activity details related to the service, obtain standard information related to the activity details, and, based on the standard information, identify one item corresponding to at least part of the activity details. The object is to provide an electronic device and method for obtaining customer profile information including the above content and providing the profile information.

The technical challenges that this embodiment aims to achieve are not limited to the technical challenges described above, and other technical challenges can be inferred from the following embodiments.

A method of providing information through an electronic device according to an embodiment includes the steps of checking information including customer activity details related to a service; Obtaining standard information related to the activity details; Based on the reference information, obtaining profile information of the customer including one or more contents corresponding to at least part of the activity details; and providing the profile information.

According to one embodiment, the standard information includes a first standard for determining whether to display each of the plurality of activity data included in the activity details and a display order for determining the display order related to the plurality of activity data included in the activity details. It may include at least one of the secondary criteria.

According to one embodiment, the standard information may include a third standard for determining a display format related to a plurality of activity data included in the activity details.

According to one embodiment, the display format includes at least one of a listview type that lists data to be displayed on the screen in one direction and a gridview type that lists data to be displayed on the screen in a grid format. can do.

According to one embodiment, the third standard may include information for determining one or more elements to be displayed on the screen among a plurality of elements included in the activity data.

According to one embodiment, providing the profile information includes receiving inquiry request information for the customer's profile; And it may include providing the profile information to a user corresponding to the inquiry request information.

According to one embodiment, receiving detailed inquiry request information for a specific content among the one or more contents; and providing detailed information corresponding to the specific content to a user corresponding to the detailed inquiry request information.

According to one embodiment, providing the detailed information includes displaying the detailed information in a first area; and displaying the rest of the one or more contents excluding the specific content in a second area, wherein the first area and the second area are included in an area allocated for displaying the one or more contents, The first area may be exposed before the second area, or the first area may be exposed above the second area.

According to one embodiment, in the information providing method, the step of providing the profile information may further include providing an entry point for entering a page of a store corresponding to each of the one or more contents. .

According to one embodiment, the information provision method includes obtaining a positive response to the customer's profile from a user who has received the profile information; And it may further include updating the profile information to include information reflecting the acquisition of the positive response.

According to one embodiment, the step of obtaining the reference information includes obtaining tendency information related to the customer's activity based on the activity history; And it may include obtaining the reference information based on the trend information.

According to one embodiment, the trend information includes at least one of information related to a store in which the number of uses by the customer exceeds a set standard and information related to a store in which a numerical value of the customer's response exceeds a set standard. can do.

According to one embodiment, at least some of the criteria for obtaining the trend information may be set by the customer.

According to one embodiment, the step of obtaining the profile information includes receiving content created by the customer from the customer's device; and obtaining the profile information to include content created by the customer.

According to one embodiment, the one or more contents may include at least one of a review written by the customer in relation to the service, the customer's order history in relation to the service, and the customer's favorites in relation to the service. You can.

According to one embodiment, the step of obtaining the reference information may include receiving one or more information related to the sorting of the activity details from the customer.

An electronic device that provides information according to an embodiment includes a transceiver, a memory that stores instructions, and a processor, and the processor is connected to the transceiver and the memory to store information including the customer's activity details related to the service. Confirm, obtain reference information related to the activity details, and based on the reference information, obtain profile information of the customer including one or more contents corresponding to at least part of the activity details, and obtain the profile information. to provide.

Specific details of other embodiments are included in the detailed description and drawings.

According to the present disclosure, an electronic device and method for providing profile information provide a customer profile including at least part of the customer's activity details, so that a customer corresponding to the profile can conveniently organize and look back on his/her activity details. It can be done. In addition, other customers can judge the customer's tendency corresponding to the profile by viewing the profile, so they can more accurately estimate the quality or satisfaction of the customer using the service used by the customer corresponding to the profile. can more easily decide whether to use the service.

The effect of the invention is not limited to the effects mentioned above, and other effects not mentioned will be clearly understood by those skilled in the art from the description of the claims.

1 is a schematic configuration diagram showing a system for providing profile information according to an embodiment.
Figure 2 is an operation flowchart of a method for providing profile information of an electronic device according to an embodiment.
FIG. 3 is a diagram illustrating profile information according to an embodiment.
FIG. 4 is a diagram for illustrating a case where profile information does not include a specific type of content according to an embodiment.
FIG. 5 is a diagram illustrating a function provided so that a customer corresponding to a profile can add content to the profile according to an embodiment.
FIG. 6 is a diagram illustrating a function of stopping posting of at least some of the content included in a profile according to an embodiment.
FIG. 7 is a diagram illustrating a case where profile information according to an embodiment includes an entry point for entering a store corresponding to one or more contents.
FIG. 8 is a diagram illustrating an example of favorite type content included in profile information according to an embodiment.
Figure 9 is a diagram for explaining a method of providing profile information according to an embodiment.
Figure 10 is an exemplary diagram of the configuration of an electronic device for providing profile information according to an embodiment.

The terms used in the embodiments are general terms that are currently widely used as much as possible while considering the functions in the present disclosure, but this may vary depending on the intention or precedent of a person working in the art, the emergence of new technology, etc. In addition, in certain cases, there are terms arbitrarily selected by the applicant, and in this case, the meaning will be described in detail in the relevant description. Therefore, the terms used in this disclosure should be defined based on the meaning of the term and the overall content of this disclosure, rather than simply the name of the term.

When a part in the entire specification is said to “include” a certain element, this means that it does not exclude other elements but may further include other elements, unless specifically stated to the contrary. In addition, terms such as “...unit” and “...module” used in the specification refer to a unit that processes at least one function or operation, which is implemented as hardware or software, or as a combination of hardware and software. It can be.

The expression “at least one of a, b, and c” used throughout the specification means ‘a alone’, ‘b alone’, ‘c alone’, ‘a and b’, ‘a and c’, ‘b and c’. ', or 'all a, b, c'.

The “terminal” mentioned below may be implemented as a computer or portable terminal that can connect to a server or other terminal through a network. Here, the computer includes, for example, a laptop, desktop, laptop, etc. equipped with a web browser, and the portable terminal is, for example, a wireless communication device that guarantees portability and mobility. , all types of communication-based terminals such as IMT (International Mobile Telecommunication), CDMA (Code Division Multiple Access), W-CDMA (W-Code Division Multiple Access), and LTE (Long Term Evolution), smartphones, tablet PCs, etc. It may include a handheld-based wireless communication device.

Below, with reference to the attached drawings, embodiments of the present disclosure will be described in detail so that those skilled in the art can easily practice them. However, the present disclosure may be implemented in many different forms and is not limited to the embodiments described herein.

Hereinafter, embodiments of the present invention will be described in detail with reference to the attached drawings.

In describing the embodiments, description of technical content that is well known in the technical field to which the present invention belongs and that is not directly related to the present invention will be omitted. This is to convey the gist of the present invention more clearly without obscuring it by omitting unnecessary explanation.

For the same reason, some components are exaggerated, omitted, or schematically shown in the accompanying drawings. Additionally, the size of each component does not entirely reflect its actual size. In each drawing, identical or corresponding components are assigned the same reference numbers.

The advantages and features of the present invention and methods for achieving them will become clear by referring to the embodiments described in detail below along with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below and may be implemented in various different forms. The present embodiments are merely provided to ensure that the disclosure of the present invention is complete and to provide common knowledge in the technical field to which the present invention pertains. It is provided to fully inform those who have the scope of the invention, and the present invention is only defined by the scope of the claims. Like reference numerals refer to like elements throughout the specification.

At this time, it will be understood that each block of the processing flow diagram diagrams and combinations of the flow diagram diagrams can be performed by computer program instructions. These computer program instructions can be mounted on a processor of a general-purpose computer, special-purpose computer, or other programmable data processing equipment, so that the instructions performed through the processor of the computer or other programmable data processing equipment are described in the flow chart block(s). It creates the means to perform functions. These computer program instructions may also be stored in computer-usable or computer-readable memory that can be directed to a computer or other programmable data processing equipment to implement a function in a particular manner, so that the computer-usable or computer-readable memory It is also possible to produce manufactured items containing instruction means that perform the functions described in the flowchart block(s). Computer program instructions can also be mounted on a computer or other programmable data processing equipment, so that a series of operational steps are performed on the computer or other programmable data processing equipment to create a process that is executed by the computer, thereby generating a process that is executed by the computer or other programmable data processing equipment. Instructions that perform processing equipment may also provide steps for executing the functions described in the flow diagram block(s).

Additionally, each block may represent a module, segment, or portion of code that includes one or more executable instructions for executing specified logical function(s). Additionally, it should be noted that in some alternative execution examples, it is possible for the functions mentioned in the blocks to occur out of order. For example, it is possible for two blocks shown in succession to be performed substantially at the same time, or it is possible for the blocks to be performed in reverse order depending on the corresponding function.

1 is a schematic configuration diagram showing a system for providing profile information according to an embodiment.

According to various embodiments, the system 100 for providing profile information includes an electronic device 110. Depending on the embodiment, the system 100 for providing profile information may further include at least one of a customer's device 120 and a user's device 130. Depending on the embodiment, the system 100 for providing profile information may further include a network network supporting information transmission and reception between at least some of the electronic device 110, the customer's device 120, and the user's device 130. You can.

The electronic device 110, customer device 120, and user device 130 may each include a transceiver, memory, and processor. In addition, the electronic device 110, the customer's device 120, and the user's device 130 each refer to a unit that processes at least one function or operation, which consists of hardware, software, or a combination of hardware and software. It can be implemented. Meanwhile, throughout the embodiment, the electronic device 110, the customer's device 120, and the user's device 130 are each referred to as separate devices or servers, but this may have a logically divided structure, and at least some of them are one It can be implemented as a separate function on a device or server.

According to one embodiment, the electronic device 110, the customer's device 120, and the user's device 130 may include a plurality of computer systems or computer software implemented as a network server. For example, at least some of the electronic device 110, the customer's device 120, and the user's device 130 are connected and operated with subordinate devices that can communicate with other network servers through a computer network such as an intranet or the Internet. It may refer to a computer system and computer software that receives performance requests, performs work on them, and provides performance results. In addition, at least some of the electronic device 110, the customer's device 120, and the user's device 130 run a series of applications that can operate on a network server and various databases built inside or on other connected nodes. It can be understood as a broad concept that includes For example, at least some of the electronic device 110, the customer's device 120, and the user's device 130 may run DOS, Windows, Linux, UNIX, or MacOS. ), etc. can be implemented using various network server programs provided depending on the operating system.

The electronic device 110 is a device that obtains and provides various information. Information provided by the electronic device includes customer profile information. Specifically, the electronic device 110 confirms information including the customer's activity details related to the service, acquires standard information related to the activity details, and responds to at least part of the activity details based on the obtained standard information. The customer's profile information including one or more contents is obtained and the profile information is provided. The target of providing profile information may include not only customers but also other people (hereinafter referred to as “users”). However, when profile information is provided to a customer and when a user is provided, the provided content may be partially different, and the display format may also be partially different. For example, when profile information is provided to a user, information that the customer wishes to keep private is not included in the profile information, whereas when the customer himself is provided, information in a private state may also be included in the profile information. As another example, when profile information is provided to the customer, the profile information may further include an interface for editing (add, change, or delete, etc.).

According to one embodiment, one or more contents included in the customer's profile information include at least one of a review written by the customer in relation to the service, the customer's order history in relation to the service, and the customer's favorite details in relation to the service. can do.

More details related to the operation of the electronic device 110 will be described later in FIG. 2, etc.

The customer's device 120 may receive input from the customer or information from the electronic device 110, etc., and perform operations corresponding thereto. For example, the customer's device 120 may transmit a profile inquiry request to the electronic device 110 in response to the customer's input, receive profile information from the electronic device 110, and provide it to the customer. Additionally, the customer's device 120 may transmit a request to edit a profile to the electronic device 110 in response to the customer's input, receive the edited profile information from the electronic device 110, and provide it to the customer.

The user's device 130 may receive input from the user or information from the electronic device 110, etc., and perform operations corresponding thereto. For example, the user's device 130 may transmit a profile inquiry request to the electronic device 110 in response to the user's input, receive profile information from the electronic device 110, and provide it to the user. Additionally, the user's device 130 transmits information including a positive response to the profile to the electronic device 110 in response to the user's input, and the electronic device 110 includes information reflecting the acquisition of a positive response. You can update your profile information to do so.

Operations related to a series of information provision methods according to various embodiments may be implemented by a single physical device, or may be implemented by organically combining a plurality of physical devices. For example, some of the components included in the system 100 for providing profile information may be implemented by one physical device, and some of the remaining components may be implemented by another physical device. For example, one physical device may be implemented as part of the electronic device 110, and another physical device may be implemented as part of the customer's device 120 or as part of another external device. In some cases, each component included in the system 100 for providing profile information is distributed and arranged in different physical devices, and the distributed components are organically combined to provide profile information. It may also be implemented to perform the functions and operations of system 100. For example, the electronic device 110 of this specification includes at least one sub-device, and some operations described as being performed by the electronic device 110 are performed by the first sub-device, and some other operations are performed by the second sub-device. It may also be performed by a device.

Figure 2 is an operation flowchart of a method for providing profile information of an electronic device according to an embodiment.

Referring to FIG. 2, the electronic device 110 according to one embodiment verifies information including the customer's activity details related to the service (201). Information confirmed by the electronic device 110 includes, but is not limited to, customer activity details related to the service. The activity details confirmed by the electronic device 110 may be information received from the customer's device 120 or an external device, or may be information previously stored in the electronic device 110, and the confirmation method is as described in the present disclosure. Do not limit the scope.

The electronic device 110 obtains reference information related to the activity details (202). The standard information acquired by the electronic device 110 includes a first standard for determining whether to display each of the plurality of activity data included in the activity details, and a first standard for determining the display order related to the plurality of activity data included in the activity details. At least one of the two criteria may be included. For example, baseline information can list activity data in order of most recent visit, excluding stores (including service providers) where a customer has written a negative review (secondary baseline), on one screen. Up to 9 contents can be displayed (first standard).

According to one embodiment, the standard information acquired by the electronic device 110 may include a third standard for determining a display format related to a plurality of activity data included in the activity details. Here, the display format determined by the third standard may include information related to the specific form of information displayed on the screen of the customer's device 120 and the user's device 130. For example, the display format may include at least one of a listview type that arranges data to be displayed on the screen in one direction and a gridview type that arranges data to be displayed on the screen in a grid format. As will be described later, Figure 6 corresponds to an example in which the display format determined by the third standard includes a list view type, and Figure 5 corresponds to an example in which the display format determined by the third standard includes a grid view type. It may apply.

The third standard according to one embodiment may include information for determining one or more elements to be displayed on the screen among a plurality of elements included in the activity data. For example, the standard information can display the store name, the rating left by the customer, the date the review was written, and the comment written by the customer on the screen for each customer review (third standard).

Depending on the embodiment, various standards included in the reference information may be interrelated. For example, depending on the situation, if data may be listed as a list view type or a grid view type, when data is listed as a list view type, up to 5 contents can be displayed on one screen. On the other hand, when data is listed by grid view type, up to 9 contents can be displayed on one screen. In addition, when data is listed by the list view type, the store name, rating left by the customer, date the review was written, and comments written by the customer are displayed on the screen, while when data is listed by the grid view type, the information uploaded by the customer is displayed on the screen. A photo may be displayed on the screen. In addition to these examples, there may be various embodiments in which various standards included in the reference information are set in correlation with each other.

Standard information according to one embodiment may include information about standards related to providing detailed information corresponding to specific content. For example, when data is listed by grid view type, a photo uploaded by a customer is displayed on the screen, and if there is a detailed inquiry request for the content corresponding to the photo (for example, a click input for the photo), the content is responded to. You can provide detailed information such as the name of the store, the rating left by the customer, the date the review was written, and comments written by the customer.

According to one embodiment, the electronic device 110 may acquire tendency information related to the customer's activities based on the customer's activity details, and obtain reference information based on the obtained tendency information. In relation to this, the trend information may include at least one of information related to a store in which the number of uses by a customer exceeds a set standard and information related to a store in which a value quantifying the customer's response exceeds a set standard, and the standard information is In this way, it may be decided to preferentially expose stores that customers have used multiple times or have responded positively to, but the scope of the present disclosure is not limited to these examples. Additionally, trend information according to one example may be obtained based on a machine learning algorithm, but the scope of the present disclosure is not limited thereto.

According to one embodiment, at least some of the criteria for obtaining trend information may be set by the customer. For example, customers can set their profiles to prioritize stores they have visited more than five times. Furthermore, depending on the embodiment, when profile information is provided to a user other than a customer, at least some of the criteria for obtaining trend information may be set by the user. For example, a user can set the criteria for acquiring trend information to preferentially expose stores that customers have given a rating of 4 or higher (however, in this case, the criteria for acquiring trend information are not universally applied to the customer's profile information). No, standards based on such trend information may be applied only to information displayed to users).

Furthermore, it is not limited to trend information, and at least some of the criteria included in the standard information may be determined by, or influenced by, the customer or user. For example, the electronic device 110 may receive one or more information related to the arrangement of activity details from the customer and obtain reference information based on this. For example, although the general principle is to sort the content included in profile information in a grid view type, if there is an explicit request from a specific customer, the content included in that customer's profile information is sorted in a list view type. You can set this as the default setting.

The electronic device 110 obtains customer profile information including one or more contents corresponding to at least part of the activity details based on the reference information (203). In relation to this, the customer's profile information acquired by the electronic device 110 reflects the content of the standard information acquired in the operation corresponding to reference numeral 202, but the content included in the profile information is not necessarily bound to the standard information. It is not acquired. For example, the electronic device 110 according to one embodiment may acquire profile information based on information obtained from a customer or user (eg, 204 and 205). As a more specific example, the electronic device 110 according to one example may obtain a positive response to the customer's profile from the user's device 130 and update the profile information to include information reflecting the acquisition of the positive response. there is. In relation to this, a positive reaction may be a reaction to the customer's profile itself, a reaction to one or more contents included in the profile, and in addition, the reaction may be obtained in various ways without being limited to a specific method.

The electronic device 110 provides the obtained profile information (206). In Figure 3, an example of the result of providing customer profile information is shown (300). Referring further to Figure 3, a customer who enters the profile tab can receive profile information by clicking the details button 311 corresponding to the entry point to the profile information (310). 320). Relatedly, the profile information may have been updated to reflect the customer's positive response to the profile to include information on the number of times positive responses were received (312, "This was helpful: 152"). According to one example, the profile information may include information confirming the number of types of content included in the profile information (312, “Reviews: 21”, “Favorites: 43”).

In addition, according to one example, if there is content that has received a positive response among the content included in the customer's profile (each food photo included in 320), the order may be determined so that the content is displayed with priority (also , if there is multiple pieces of content that have received positive responses, they may be displayed in the order in which they received the most positive responses).

According to one embodiment, a timeline-type page that displays a mixture of content such as reviews, order history, and favorites may be provided to the customer. Depending on the embodiment, the timeline may include reviews, order details, favorites, etc. written by other users.

Meanwhile, further referring to FIG. 4, an example of a case where profile information does not include a specific type of content is shown (400). More specifically, if the profile information is set to include review content, order history content, and favorite content, but no specific type of content (review) written by the customer exists at all, the electronic device 110 may display the specific type of content. Information indicating that there are no reviews (information indicating that there are no reviews written by customers) can be provided (410).

Depending on the embodiment, the information notifying that there is no specific type of content may further include information encouraging the customer to create a specific type of content, which serves as an entry point for entering a review writing page, for example. This may include cases where .

Returning to Figure 2, a customer corresponding to a profile can add content to the profile. More specifically, the electronic device 110 may receive content created by the customer from the customer's device 120 and obtain profile information to include the content created by the customer. In relation to this, the content added by the customer may include various types of content, such as information that directly reflects the activity details (e.g., reviews, etc.), as well as content created by the customer based on this information. For example, the customer's content may include the results of categorizing multiple order details according to specific criteria determined by the customer, or may include an order details group created by grouping multiple order details. For example, a customer can create group content corresponding to “good dining places for dates” by combining some of the content in his or her order history.

Referring further to FIG. 5, an example of content being displayed according to the grid view type is shown (500). Additionally, referring to Figure 5, a function provided so that a customer corresponding to a profile can add content to the profile is shown. More specifically, when a customer is provided with his/her profile information, the profile information may include information that encourages the customer to write a review for an order for which a review has not yet been written among recent order history. For example, profile information may display a leave a review button 511 in a portion of the space allocated for content, and may display information that allows users to know that a review has not been left for an order for which a review has not been left. (hatches 512 and 521, etc.). Furthermore, the profile information may further display a leave a review button at the bottom of the screen (513), which includes the number of reviews that the customer can leave, and the number is the number of orders included in the screen that the customer views in real time. This may correspond to the number of orders that did not leave a review. For example, on the screen corresponding to reference number 510, it is displayed that one review can be left because no reviews have been left for the order corresponding to reference number 512, and the customer clicks the icon corresponding to reference number 514 and clicks the icon at the bottom. When switching to a screen containing other content (520), the order corresponding to reference numeral 512 has disappeared, but the order corresponding to reference numeral 521 exists on the screen, so it may be displayed that one review can be left. .

Returning to FIG. 2 , the electronic device 110 may receive inquiry request information about the customer's profile and provide the profile information to the subject corresponding to the inquiry request information. In relation to this, the subject transmitting the inquiry request information may be the customer or a user different from the customer. That is, the target of providing profile information may be the customer's device 120 or the user's device 130.

Depending on whether the target of profile information is the customer or a separate user distinct from the customer, the provided profile information may be slightly different. Specifically, when profile information is provided to a customer, the screen of the customer device 120 includes a content creation function (leave a review button) as exemplarily illustrated in FIG. 5, or modification and deletion of content as exemplarily described later in FIG. 6. While features such as review edit/delete buttons are displayed, such buttons may not be displayed if profile information is provided to users who are not customers. Meanwhile, the profile information provided to the customer has been described for convenience of explanation in relation to FIGS. 5 and 6, but the remaining descriptions, excluding the functions for creating, modifying, and deleting content, can also be applied to the profile information provided to the user. It should be understood as an explanation.

According to one embodiment, the electronic device 110 may receive detailed inquiry request information for a specific content among one or more contents, and provide detailed information corresponding to the specific content to the entity that transmitted the detailed inquiry request information. In relation to this, the customer device 120 or the user device 130 that has received detailed information from the electronic device 110 may display the detailed information in a set specific area (the area may be set based on reference information, but It is not limited). According to one example, a device that has received detailed information may display the detailed information in a first area and display the remainder, excluding specific content, among one or more contents in a second area, where the first area and the second area are displayed. can be understood as being included in an area allocated to display one or more contents. In addition, the first area can be displayed differently from the second area, such as the first area being exposed before the second area, or the first area being exposed above the second area, so that the customer or user can make detailed inquiries. You can ensure that the requested details are displayed on the screen first.

Meanwhile, according to one example, the display format, etc. is changed only for detailed information (e.g., in principle, the content is listed and displayed in a grid view type, but only in cases where detailed information is provided, the display format is displayed in a list view type) It is also possible to do it (can do it, etc.).

Referring further to FIG. 6, an example of content being displayed according to the list view type is shown (600). Additionally, referring to Figure 6, an example providing detailed information is shown. More specifically, when input is received regarding content included in the profile information, the screen may be switched to a screen containing detailed information corresponding to the content (610). 620), detailed information may be displayed preferentially on the screen (621).

According to one embodiment, the posting of some of the customer's content may be discontinued (612), and the reasons for the discontinuation of the posting may include various reasons such as store complaints, customer mistakes, and use of inappropriate terms. there is. In relation to this, the posting will not be suspended simply because a negative review has been left on the store, and the posting may be suspended only if reasonable grounds are recognized for the complaint raised by the store. However, in relation to this embodiment, the posting may be suspended. The scope of this disclosure is not limited to the exemplary reasons for suspension of posting. Meanwhile, in the case of content whose posting has been suspended, even if it is displayed on the screen of the customer's device 120, the edit button may not be displayed and only a delete button may be displayed (622), which only provides the reason for the suspension through post-content modification. This may be to prevent the possibility of confusion and inconvenience in service provision, such as when a customer files a complaint after selective removal, but the scope of the present disclosure is not limited thereto.

Returning to FIG. 2 , the electronic device 110 may provide an entry point for entering a store page corresponding to each content for at least some of the one or more contents included in the profile information. Referring further to FIG. 7, the image included in the review sorted according to the list view type corresponds to the entry point for entering the store page (710), and when there is an input for the image, the store page is displayed on the screen. Can be shown (720). However, the entry point is not necessarily limited to entering the store page, and the entry point can be redirected to specific location information corresponding to the content, or to other highly relevant content information, etc. It can be set as follows.

FIG. 8 is a diagram illustrating an example of favorite type content included in profile information according to an embodiment.

Referring to FIG. 8, favorite type content included in profile information is shown (800). In relation to this, "favorites" is not limited to information that classifies services that the customer frequently wishes to use, but also classifies services that the customer wishes to recommend to others or services that the customer wishes to use in the future. It can be understood as a broad concept that includes various types of information, such as single information.

Profile information according to one example may include individual content information along with information 801 on the number of favorite types of content included in the profile information. According to one example, favorite type content may include information on the number of times the customer has used the corresponding service (802). In addition, according to one example, favorite type content may include information on the availability of the service (803 and 804), and in some cases, it may further include private information (803: "Current location Unable to order from", 804: "Opening today 11:30 AM"). In addition, the favorite type of content in different embodiments may include content created by a customer, and the scope of the present disclosure is not limited to the examples mentioned.

Figure 9 is a diagram for explaining a method of providing profile information according to an embodiment.

Referring to FIG. 9, the electronic device 110 according to one embodiment confirms information including the customer's activity details related to the service (910) and obtains standard information related to the activity details (920). The standard information acquired by the electronic device 110 includes a first standard for determining whether to display each of the plurality of activity data included in the activity details, and a first standard for determining the display order related to the plurality of activity data included in the activity details. It may include at least one of the second standard and the third standard for determining the display format related to the plurality of activity data included in the activity details.

Based on the reference information, the electronic device 110 obtains customer profile information including one or more contents corresponding to at least part of the activity details (930). In relation to this, the customer's profile information acquired by the electronic device 110 reflects the content of the standard information acquired in step 920, but the content included in the profile information is not necessarily obtained in relation to the standard information.

The electronic device 110 provides the obtained profile information (940). The target of providing profile information may be the customer's device 120 or the user's device 130.

Figure 10 is an exemplary diagram of the configuration of an electronic device for providing profile information according to an embodiment.

Referring to FIG. 10 , the electronic device 110 includes a transceiver 1010, a processor 1020, and a memory 1030. The electronic device 110 can be connected to the user's device 130 and other external devices through the transceiver 1010 and exchange data.

The processor 1020 may include at least one device described above with reference to FIGS. 1 to 9 or may perform at least one method described above with reference to FIGS. 1 to 9 . The memory 1030 may store information for performing at least one method described above with reference to FIGS. 1 to 9 . Memory 1030 may be volatile memory or non-volatile memory.

The processor 1020 can control the electronic device 110 to execute programs and provide information. The code of the program executed by the processor 1020 may be stored in the memory 1030.

Additionally, the electronic device 110 in one embodiment may further include an interface that can provide information to the user.

Meanwhile, the specification and drawings disclose preferred embodiments of the present invention, and although specific terms are used, they are used in a general sense to easily explain the technical content of the present invention and to aid understanding of the present invention. It is not intended to limit the scope of the invention. In addition to the embodiments disclosed herein, it is obvious to those skilled in the art that other modifications based on the technical idea of the present invention can be implemented.

The electronic device or terminal according to the above-described embodiments includes a processor, memory for storing and executing program data, permanent storage such as a disk drive, a communication port for communicating with an external device, a touch panel, and a key. ), user interface devices such as buttons, etc. may be included. Methods implemented as software modules or algorithms may be stored on a computer-readable recording medium as computer-readable codes or program instructions executable on the processor. Here, computer-readable recording media include magnetic storage media (e.g., ROM (read-only memory), RAM (random-access memory), floppy disk, hard disk, etc.) and optical read media (e.g., CD-ROM). ), DVD (Digital Versatile Disc), etc. The computer-readable recording medium is distributed among computer systems connected to a network, so that computer-readable code can be stored and executed in a distributed manner. The media may be readable by a computer, stored in memory, and executed by a processor.

This embodiment can be represented by functional block configurations and various processing steps. These functional blocks may be implemented in various numbers of hardware or/and software configurations that execute specific functions. For example, embodiments may include integrated circuit configurations such as memory, processing, logic, look-up tables, etc., capable of executing various functions under the control of one or more microprocessors or other control devices. can be hired. Similar to how the components can be implemented as software programming or software elements, the present embodiments include various algorithms implemented as combinations of data structures, processes, routines or other programming constructs, such as C, C++, Java ( It can be implemented in a programming or scripting language such as Java, assembler, Python, etc. Functional aspects may be implemented as algorithms running on one or more processors. Additionally, this embodiment may employ conventional technologies for electronic environment settings, signal processing, and/or data processing. Terms such as “mechanism,” “element,” “means,” and “composition” can be used broadly and are not limited to mechanical and physical components. The term may include the meaning of a series of software routines in connection with a processor, etc.

The above-described embodiments are merely examples and other embodiments may be implemented within the scope of the claims described below.

Claims (18)

In a method of providing information from an electronic device,
Verifying information including customer activity details related to the service;
Obtaining standard information related to the activity details;
Based on the reference information, obtaining profile information of the customer including one or more contents corresponding to at least part of the activity details; and
A method of providing information, including providing the profile information.
According to paragraph 1,
The above standard information is
The first standard for determining whether to display each of the plurality of activity data included in the activity details, and
An information providing method comprising at least one of a second standard for determining a display order related to a plurality of activity data included in the activity details.
According to paragraph 1,
The above standard information is
An information providing method, characterized in that it includes a third standard for determining a display format related to a plurality of activity data included in the activity details.
According to paragraph 3,
The display format above is
A listview type that lists data to be displayed on the screen in one direction, and
A gridview type that lists data to be displayed on the screen in a grid format.
A method of providing information, characterized in that it includes at least one of the following.
According to paragraph 3,
The third standard above is
An information providing method, characterized in that it includes information for determining one or more elements to be displayed on a screen among a plurality of elements included in activity data.
According to paragraph 1,
The step of providing the profile information is
Receiving inquiry request information for the customer's profile; and
An information providing method comprising providing the profile information to a user corresponding to the inquiry request information.
According to paragraph 1,
Receiving detailed inquiry request information for a specific content among the one or more contents; and
An information providing method comprising providing detailed information corresponding to the specific content to a user corresponding to the detailed inquiry request information.
In clause 7,
The steps for providing the above details are:
displaying the detailed information in a first area; and
A step of displaying the rest of the one or more contents excluding the specific content in a second area,
The first area and the second area are included in an area allocated to display the one or more contents,
The method of providing information, characterized in that the first area is exposed before the second area, or the first area is exposed above the second area.
According to paragraph 1,
The step of providing the profile information is
An information providing method further comprising providing an entry point for entering a page of a store corresponding to each of the one or more contents.
According to paragraph 1,
Obtaining a positive response to the customer's profile from a user who has received the profile information; and
The method of providing information further comprising updating the profile information to include information reflecting the acquisition of the positive response.
According to paragraph 1,
The step of obtaining the reference information is
Obtaining trend information related to the customer's activities based on the activity details; and
Characterized in that it comprises the step of obtaining the reference information based on the trend information.
According to clause 11,
The above trend information is,
Information related to the store in which the number of times the customer has used the store exceeds the set standard, and
An information providing method, characterized in that it includes at least one piece of information related to a store in which a numerical value of the customer's response exceeds a set standard.
According to clause 11,
An information provision method, characterized in that at least some of the criteria for obtaining the trend information are set by the customer.
According to paragraph 1,
The step of obtaining the profile information is
Receiving content created by the customer from the customer's device; and
A method of providing information, comprising the step of obtaining the profile information to include content created by the customer.
According to paragraph 1,
The one or more contents
A method of providing information, comprising at least one of a review written by the customer in relation to the service, the customer's order history in relation to the service, and the customer's favorites in relation to the service.
According to paragraph 1,
The step of obtaining the reference information is
A method of providing information, comprising the step of receiving one or more information related to the sorting of the activity details from the customer.
A non-transitory computer-readable recording medium that records a program for executing the method of claim 1 on a computer.
In an electronic device that provides information,
Includes a transceiver, memory for storing instructions, and a processor;
The processor is connected to the transceiver and the memory,
Verify information including customer activity details related to the service;
Obtaining standard information related to the above activity details,
Based on the reference information, obtain profile information of the customer including one or more contents corresponding to at least part of the activity details,
An electronic device that provides the profile information.

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