KR20220146963A - System and method for providing on/offline secretary service - Google Patents

Abstract

An online secretary service provision system of the present invention for providing an online secretary service comprises: a customer terminal device corresponding to each customer company that provides company information and subscribes as a member in order to use the online secretary service; and an online secretary service provision server that stores the company information of the customer companies and government support project information provided by government agencies, provides the government support project information to the customer terminal device, and if a business plan for any government support project is delivered from at least one customer terminal device among the customer companies who received the government support project information, provides a secretary service for bidding document preparation and bidding participation procedures for the government support project based on the registered company information and the corresponding government support project information. Therefore, in the present invention, startup company representatives who lack manpower and experience can be provided with a foundation for stable business operations.

Description

Online secretarial service providing system and method {SYSTEM AND METHOD FOR PROVIDING ON/OFFLINE SECRETARY SERVICE}

The present invention relates to an apparatus and method for providing an online assistant service, and more particularly, to an apparatus and method for providing an online assistant service for providing an online assistant service for assisting business representatives in their work.

A start-up company is a term that refers to a new venture company that has not been established for a long time.

The most important factor that defines such a startup company is establishing a business model and opening a market.

Therefore, the representatives of these start-up companies must perform various tasks such as selecting outsourced companies from various paperwork including government-supported projects before establishing the company. , development, planning, marketing, etc.) in some cases.

For example, in order to be selected for one support project, the representative of a startup company must prepare documents to be submitted to government agencies (e.g., plan/interim report/final report, etc.) From as little as 2 times to as much as 25 or more external tasks are occurring. In addition, there are a number of cases in which submitted documents are returned and rewritten.

Due to these difficulties, many start-up companies are giving up on participating in government-supported project bids themselves, and to help this, start-up-related markets such as outsourcing companies or government-supported project brokers are being formed.

For example, in the case of a start-up company with a short establishment period, due to a shortage of manpower, it has contracted with a number of outsourcing companies to stabilize/market/design services and products. However, in this case, problems such as friction in the work process and dissatisfaction with the work result occur, which causes a very large loss to the startup company.

In addition, in the case of a government-supported business broker, if the startup company is selected for a government-supported project after providing mentoring for a fee to the startup company representatives by exploiting the anxious psychology of inexperienced startup company representatives There are cases of damage to startup companies by taking profits unfairly.

Therefore, by converting government-supported business information, external company information and company information into data, and providing government-supported business information, customized recommendation company information, and mentoring service to startup company representatives who lack manpower and experience, The reality is that services are desperately needed to provide a foundation for stable business operation.

Conventionally, a site (eg, k-startup, Enterprise Madang, SM-TECH, etc.) providing government support project information was operated, and government support project information provision service was provided to startup company representatives who accessed it. As a search-oriented site, there was a problem in that it was not possible to provide customized information to each startup company.

In addition, the conventional sites as described above provide only government-supported business information, so that startup company representatives who lack manpower, experience and information need realistically necessary information, such as information for outsourcing companies or mentoring services for related business progress. There was a problem in not being able to provide information.

Meanwhile, Korean Patent Laid-Open Publication No. 10-2018-0019869 discloses a method implemented by a computer, comprising: receiving, by a personal assistant chatbot, a message including a predetermined request from a user; acquiring, by the personal assistant chatbot, a plurality of transaction conditions of the plurality of service providers by conversing with a plurality of service provider chatbots on behalf of the user; providing, by the personal assistant chatbot, a message including information about the plurality of transaction conditions to the user; receiving, by the personal assistant chatbot, a message including information about a transaction condition selected by the user from among the plurality of transaction conditions from the user; and the personal assistant chatbot talking to the service provider chatbot corresponding to the transaction condition selected by the user on behalf of the user to request processing of the request. has been According to the above patent, by allowing the user to communicate with various service provider chatbots only through conversation with the personal assistant chatbot, desired requests can be processed quickly and conveniently.

However, this conventional method of providing personal assistant service only allows individuals to connect with a number of service provider chatbots through a dedicated chatbot and make transactions under desired conditions, and provides government-supported business information to startup company representatives. You cannot provide or provide services that assist or act on behalf of the government-funded project bidding process.

In addition, various AI-based assistant services (eg, Siri, Bixby, Heikakao, etc.) have appeared due to the increase in AI technology, but these conventional AI-based assistant services are only capable of entering simple commands and texts, There was a problem that could not be dealt with.

Korean Patent Registration No. 10-1735375

Therefore, the present invention stores government support project information and company information of customers who have joined as members, and provides government support business information to customers who have joined as members based on the above information. By subsidizing or acting on behalf of the company, we want to provide an online secretary service providing system and method that provides a foundation for stable business progress to startup company representatives who lack manpower and experience.

In addition, the present invention stores / manages the company information and security information of the customer company, and allows the AI chatbot corresponding to each customer company to access the customer company information and security information, thereby performing a procedure for participating in the government support project bidding An object of the present invention is to provide an online assistant service providing system and method capable of actively coping with various variables occurring during the process.

In addition, the present invention stores / manages information of companies that have been registered as outsourced companies for at least one startup company and have a history of performing business, but also stores the evaluation scores of the corresponding startup company representatives, An object of the present invention is to provide an online secretary service providing system and method that can minimize damage to the customer by selecting only outsourced companies whose evaluation score is higher than a preset score and recommending them to the customers who have signed up as members.

In addition, the present invention stores / manages information on field representatives who can mentor the representatives of startup companies, but classifies and manages the field representatives by preset category, so that the company information of the customer who has joined as a member is stored and managed. It is intended to provide an online assistant service providing device and method that enables customized selection of mentoring targets for each customer company based on this.

In order to achieve the above object, an online assistant service providing system for providing an online assistant service provided by the present invention includes: a customer terminal device corresponding to each customer that provides company information and subscribed as a member to use the online assistant service; and at least one of the customer companies that stores the company information of the customer companies and the government support business information provided from the government agency, provides the government support business information to the customer terminal device, and receives the government support business information When the project plan for any government-supported project is delivered from the terminal device, the secretarial service for the preparation of bidding documents and the bidding participation procedure for the government-supported project is provided based on the registered company information and the corresponding government-supported project information. It is characterized in that it includes an online secretary service providing server that provides.

Preferably, the online assistant service providing system may further include an AI chatbot server that provides an AI chatbot service to provide an interface using a natural language between the customer terminal device and the online assistant service providing server.

Preferably, the online secretary service providing server comprises: a communication interface unit providing an interface with a communication network; a government support project information storage unit for storing government support project information provided from government agencies, but storing details including participation requirements for each government support project, participation period, public offering period, required documents, and technical field; a company information storage unit that stores corporate information of customers who have signed up as members, but stores/manages general information and security information separately; and monitoring the government support project information storage unit, detecting government support project information in which the public offering period is within a preset period, and providing the government support project information to the customer terminal device, and then supporting the government from the customer terminal device When the business plan for the business is transmitted, in response thereto it may include a control unit that performs a procedure for providing the secretarial service.

Preferably, the company information storage unit general company information including a company name, contact information, business registration number, corporate registration number, and an address; Secure corporate information including seal seal, corporate seal card, and public certificate; Personnel information belonging to the enterprise; And other information including award proof, patent proof, investment information, and certificate may be stored, and the secure company information may be encrypted and stored.

Preferably, the control unit receives the business plan delivered from at least one of the clients that have received the government support project information through the communication interface unit, In order to receive and provide the secretarial service to the customer, the secure corporate information of the customer may be accessed based on the access authority.

Preferably, the control unit selects customer companies that satisfy the participation requirements for each government support project by matching the detailed details of the government support project information with the company information of the client company, and provides the corresponding government support project information to the corresponding clients. can

Preferably, the online secretary service providing server stores and manages information of companies that have been registered as outsourced companies for at least one startup company and have a history of performing business, but receives the evaluation scores of the corresponding startup company representatives. Further comprising a subcontractor information storage unit for storing together, the control unit may select only the subcontracting company whose evaluation score is equal to or greater than a preset score, and transmit the recommendation information to the customer terminal device.

Preferably, the online assistant service providing server stores / manages information on field representatives capable of mentoring the representatives of the startup company, but further includes a mentoring information storage unit for classifying and storing the field representatives by a preset category. And, the control unit can deliver the recommendation information to the customer terminal device by selecting a mentoring target for each customer based on the classification information for each category of the business representatives and the company information of the customer that has joined as the member.

In addition, the online assistant service providing method according to an embodiment of the present invention provides corporate information to use the online assistant service, and stores corporate information of customers who have signed up as members and government support business information provided by government agencies. In the online secretary service providing method for providing an online secretary service to the clients who want to participate in the government support project bidding by using a secretary service providing server, the client company's company information is received from the client company terminal device and registered company information registration step; Government support project information registration step of storing government support project information provided from government agencies; an information providing step of monitoring the registered government support project information and providing the government support project information to at least one customer terminal device; When a business plan for the government support project is transmitted from at least one client terminal device among the client company terminal devices that have received the government support project information, bid document generation information for generating a bid document for the corresponding client company in response thereto an information detection step of detecting and a bidding document delivery step of completing a bidding document based on the bidding document generation information and transmitting the bidding document to a customer terminal device.

Preferably, the method transmits the bid document generation information to a corresponding customer terminal device for verification of the bid document generation information, and when the change information on the bid document generation information is received from the customer company terminal device, the change The method may further include an information change step of changing the bidding document generation information by applying the information.

Preferably, the method determines whether additional information is required for the bidding document generation information based on the government support project information, and then requests additional information to the customer terminal device based on the result, and the customer company When additional information is received from the terminal device, the method may further include an additional information application step of applying the additional information to change the bidding document generation information.

Preferably, the company information registration step includes general company information including a company name, contact information, business registration number, corporate registration number, and address; Secure corporate information including seal seal, corporate seal card, and public certificate; Personnel information belonging to the enterprise; And other information including award proof, patent proof, investment information, and certificate may be stored, and the secure company information may be encrypted and stored.

Preferably, the government support project information registration step stores government support project information provided from government agencies, but can store details including participation requirements for each government support project, participation period, public offering period, required documents, and technical field. have.

Preferably, the information providing step may monitor the government support project information storage unit, detect government support project information in which a public offering period is within a preset period, and provide the government support project information to the customer terminal device.

Preferably, the information providing step selects customers satisfying the participation requirements for each government support project by matching the detailed details of the government support project information with the company information of the client company, and provides the corresponding government support project information to the corresponding clients can provide

Preferably, the information detecting step detects the bidding document generation information by accessing the company information of the customer that has transmitted the business plan, receiving the business plan including the access right information, and based on the access right information After accessing the security information of the customer, it is possible to detect the bidding document generation information including the security information.

Preferably, the online secretary service providing server stores and manages information of companies that have been registered as outsourced companies for at least one startup company and have a history of performing business, but receives the evaluation scores of the corresponding startup company representatives. The method may further include a subcontractor recommendation step of selecting only subcontractors whose evaluation score is equal to or higher than a preset score and transmitting the recommendation information to the customer terminal device.

Preferably, the online assistant service providing server stores / manages information on field representatives who can mentor the representatives of the startup company, but classifies and stores the field representatives by a preset category, and the method comprises: The method may further include a mentoring target recommendation step of custom-selecting a mentoring target for each customer company based on classification information for each category of representatives and company information of a customer company that has joined as a member, and delivering the recommended information to the customer company terminal device.

The present invention provides a device and method for providing an online assistant service using an AI chatbot, thereby storing government support project information and corporate information of a customer who has joined as a member, and providing government support to a customer who has joined as a member based on the information By subsidizing or acting on behalf of the process to participate in the government-supported project bidding after providing business information, it has the effect of providing a basis for stable business progress to startup company representatives who lack manpower and experience.

In addition, the present invention stores / manages the company information and security information of the customer company, and allows the AI chatbot corresponding to each customer company to access the customer company information and security information, thereby performing a procedure for participating in the government support project bidding It has the advantage of being able to actively cope with various variables that occur during the process.

In addition, the present invention stores / manages information of companies that have been registered as outsourced companies for at least one startup company and have a history of performing business, but also stores the evaluation scores of the corresponding startup company representatives, There is an advantage in that damage to the customer can be minimized by selecting only outsourced companies whose evaluation score is higher than a predetermined score and recommending them to the customers who have signed up as members.

In addition, the present invention stores / manages information on business representatives capable of mentoring, but by classifying and managing the business representatives by preset categories, based on the company information of customers who have signed up as members, mentoring targets for each customer company It has the advantage of being customizable.

1 is a schematic system configuration diagram of an online assistant service providing system according to an embodiment of the present invention.
2 is a schematic block diagram of an online assistant service providing server according to an embodiment of the present invention.
3A and 3B are flowcharts illustrating a method for providing an online assistant service according to an embodiment of the present invention.

Hereinafter, an embodiment of the present invention will be described with reference to the accompanying drawings, but it will be described in detail so that those of ordinary skill in the art to which the present invention pertains can easily practice the present invention.

However, the present invention may be embodied in various different forms and is not limited to the embodiments described herein. On the other hand, in order to clearly explain the present invention in the drawings, parts irrelevant to the description are omitted, and similar reference numerals are attached to similar parts throughout the specification. In addition, even if the detailed description is omitted, descriptions of parts that can be easily understood by those skilled in the art are omitted.

Throughout the specification and claims, when a part includes a certain element, it means that other elements may be further included, rather than excluding other elements, unless otherwise stated.

1 is a schematic system configuration diagram of an online assistant service providing system according to an embodiment of the present invention. Referring to FIG. 1 , an online assistant service providing system according to an embodiment of the present invention includes an online assistant service providing server 100 , an AI chatbot server 200 , a customer terminal 300 , and a government support project manager terminal 400 . includes

The online secretary service providing server 100 stores various types of information for providing an online secretary service, provides company information to use the online secretary service, and provides an online secretary service to customers who have signed up as members. In particular, the online assistant service providing server 100 may provide an online assistant service to startup representatives who are experiencing difficulties due to the workload for participating in the government-supported project bidding.

To this end, the online secretary service providing server 100 includes a mentoring information management DB 110 , a subcontractor information management DB 120 , a government support business information management DB 130 , a customer company information management DB 140 , and a customer company manpower It may include an information management DB 150 .

Mentoring information management DB 110 stores / manages information on business representatives capable of mentoring to representatives of startup companies, and outsourced company information management DB 120 is a subcontractor for at least one startup company. Stores / manages information of companies that have a history or desire to be registered as a company, and the government support project information management DB 130 stores / manages government support project information provided by government agencies, and manages customer company information management DB Reference numeral 140 stores and manages corporate information of customer companies that have signed up as members to use the online assistant service, and the customer personnel information management DB 150 stores/manages human resources information of the customer companies.

The AI chatbot server 200 provides an AI chatbot service to provide an interface using natural language between the customer terminal 300 and the online assistant service providing server 100 . In this case, the AI chatbot server 200 may be built-in and operated in the online assistant service providing server 100 or the customer terminal 300 .

The customer terminal 300 is a terminal device corresponding to each of the customer companies, and may be a mobile terminal device of a customer company representative (ie, a representative of a startup company) in which an application providing the online assistant service is installed.

The government support project manager terminal 400 is a terminal device for a person in charge of a government support project, and may be a computer or a mobile terminal device connected to a government agency network.

The online assistant service providing system having the system configuration as described above may operate as follows.

First, when the government support project manager terminal 400 transmits government support project information (S105), the online secretary service providing server 100 receives it. At this time, the online secretary service providing server 100 receives government support project information from the government support project manager terminal 400 as illustrated in FIG. 1 , or an external server (not shown) that provides government support project information, etc. You can access and read the above government-supported project information.

The online assistant service providing server 100 that has received the government support project information transmits the government support project information to the customer terminal 300 via the AI chatbot server 200 (S110, S115). To this end, the AI chatbot server 200 may implement the government support project information in the form of a notification message (MSG) and provide it to the customer terminal 300 .

The person in charge of the customer company (that is, the representative of the startup company), who has confirmed the government support project information, writes a business plan, and then uses the customer terminal 300 and the AI chatbot server 200 to use the online secretary service providing server 100 to (S120, S125). At this time, the customer terminal 300 may transmit an access right to access the security information of the corresponding company together.

The online assistant service providing server 100, which has confirmed this, detects bid document generation information for generating bid documents by searching pre-stored information, and transmits the bid document generation information to the AI chatbot server ( 200) to the customer terminal 300 (S130, S135). At this time, the online secretary service providing server 100 accesses the customer's corporate information management DB 140 , but uses the access authority received from the customer's terminal 300 to secure the customer's corporate information management DB 140 . You can access the customer's security information. For example, if the customer's seal or accredited certificate is required to generate a bid document, the online secretary service providing server 100 is based on the access right, such as the company's seal or accredited certificate. You can access the security information and issue the necessary documents using the security information.

On the other hand, the person in charge of the customer company (ie, a representative of a startup company) who has confirmed the bidding document generation information delivered from the online secretary service providing server 100 checks the bidding document generation information, and whether there is information to be added or changed decide whether Then, when there is information to be added or changed in the bidding document generation information, the added/changed information is transmitted to the online assistant service providing server 100 via the AI chatbot server 200 (S140, S145).

The online secretary service providing server 100 changes the bidding document generation information using the addition/change information transmitted from the client company terminal 300, and then generates a bidding document using the bidding document generation information (S150) . At this time, the online secretary service providing server 100 determines the necessary bid documents based on the required document information for each government support project stored in the government support project information management DB 130, and determines the required bid documents, and the customer company information management DB 140 and A bid document may be generated by detecting necessary information from the customer personnel information management DB 150 . In particular, when there is a document to be issued from an external server (not shown), the online secretary service providing server 100 uses the authentication information of the customer terminal 300 after accessing the server to receive the company's documents. can be issued At this time, the online secretary service providing server 100 may detect the authentication information of the corresponding company using the access right information received from the customer's terminal 300 , and use the authentication information to issue necessary documents.

The online secretary service providing server 100 that has generated the bid documents may access the government support project manager terminal 400 to submit the bid documents online (S155). Alternatively, the online secretary service providing server 100 transmits the bid document to the customer terminal 300, so that the customer terminal 300 submits the bid document online (S160) or output through the customer terminal 300 Bid documents can be submitted offline.

2 is a schematic block diagram of an online assistant service providing server according to an embodiment of the present invention. Referring to FIG. 2 , the online secretary service providing server 100 according to an embodiment of the present invention includes a mentoring information management DB 110 , a subcontractor information management DB 120 , a government support business information management DB 130 , Customer company information management DB 140, customer personnel information management DB 150, communication interface (I/F) 160, user interface (I/F) 170, chatbot management unit 180 and control unit 190 includes

The mentoring information management DB 110 stores / manages information on the field representatives who can mentor the representatives of the startup company. In particular, the mentoring information management DB 110 classifies the business representatives into preset categories (eg, business fields, etc.) and stores them, so that when the control unit 190 to be described later selects a mentoring target for each customer company, each category Based on the classification information and the company information of the customer, it is possible to customize the mentoring target for each customer.

The outsourcing company information management DB 120 stores/manages information of companies that have a history of performing work by being registered as an outsourcing company with respect to at least one startup company or want to do so. In particular, the outsourcing company information management DB 120 stores the evaluation scores of the corresponding startup company (that is, the company that has collaborated with the outsourcing company) together, so that the control unit 190 to be described later recommends the outsourcing company. In this case, it is possible to select and recommend only outsourcing companies whose evaluation score is equal to or greater than a preset score.

The government support project information management DB 130 stores government support project information provided from government agencies. At this time, the government support project information stored in the government support project information management DB 130 is information transmitted from the terminal of the person in charge of the government support project through the communication network, or an external server (not shown) that provides government support project information. It may be information read by accessing the city), etc., or it may be detailed information including information on participation requirements, participation period, public offering period, and required documents for each government support project.

The customer company information management DB 140 may store company information of a customer registered as a member in order to use the online secretary service, but may store general information and security information separately. That is, the customer company information management DB 140 includes general company information including company name, contact information, business registration number, corporate registration number, and address, and security company information including seal seal, corporate seal card, and public certificate. Separately and store, the secure company information may be encrypted and stored in a secure area.

In addition, the customer company information management DB 140 is personnel information belonging to the company; and other information including award proof, patent proof, investment information, and certificate may be stored together.

The example of FIG. 2 shows an example in which the personnel information is stored separately from the company information. That is, referring to FIG. 2 , the online assistant service providing server 100 may separately configure the customer company manpower information management DB 150 and store the manpower information of the corresponding company separately from the company information. In the case of the customer manpower information management DB 150, the manpower information may be divided into general manpower information and secure manpower information, and the secure manpower information may be encrypted and stored in a secure area.

In order to access the encrypted information as described above, the online assistant service providing server 100 receives access authority information (eg, encryption key, etc.) for security information from the corresponding customer company, and uses the access authority information to secure the company You may have access to information or security personnel information.

A communication interface (I/F) 160 provides an interface with a communication network. For example, the communication interface (I/F) 160 may provide an interface for communication with the customer terminal 300 or the government support project manager terminal 400 as in the example of FIG. 1 .

The user interface (I/F) 170 provides an interface with a user. For example, the user interface (I/F) 170 may provide an interface with a user for maintenance or data setting of the online secretary service providing server 100 .

The chatbot management unit 180 manages an AI chatbot that performs natural language processing for smooth data exchange with the customer terminal 300 (see FIG. 1 ). That is, the chatbot management unit 180 provides the AI chatbot service. Manage the server.

The control unit 190 controls the online secretary service providing server 100 based on a preset control algorithm or a control command transmitted through the communication interface (I/F) 160 or the user interface (I/F) 170 . control the action.

In particular, the control unit 190 may monitor the government support project information management DB 130 to detect supportable government support project information and control it to be provided to the customer terminal 300 (see FIG. 1 ). For example, the control unit 190 detects government support project information in which the public offering period is within a preset period from the government support project information management DB 130, and transfers the detected government support project information to the customer terminal 300 (Fig. 1) can be provided.

In addition, the control unit 190 selects customer companies that satisfy the participation requirements for each government support project by matching the detailed details of the government support project information with the company information of the customer company, and provides the corresponding government support business information to the corresponding customer companies can do.

For example, the control unit 190 searches the customer company information management DB 140 by using the technology field included in the detailed description of the government support project information, and the same technology field as the technology field included in the detailed description. After selecting customer companies engaged in

On the other hand, when the business plan for the government support project is transmitted from the customer terminal 300 (refer to FIG. 1 ), the control unit 190 performs a procedure for providing the secretary service in response thereto.

First, the control unit 190 through the communication interface unit (I/F) 160, but receives the business plan delivered from at least one of the customers who have received the government support business information, but the security company information of the customer You can receive a business plan that includes access rights to the company, and access the customer's secure corporate information based on the access rights. This is, in order to generate a bid document, when the customer's seal or accredited certificate is required, the control unit 190 accesses security information such as the company's seal or accredited certificate based on the access authority, This is to enable the issuance of necessary documents using the security information.

On the other hand, the control unit 190 monitors the outsourcing company information management DB 120, selects only the outsourcing companies for which the evaluation score stored in advance for each outsourcing company is equal to or higher than a predetermined score, and delivers the recommended information to the customer terminal (300 in FIG. 1). By doing so, it is possible to prevent the startup company representative from experiencing difficulties due to discord with the outsourcing company. Also, the control unit 190 may register an outsourcing company whose evaluation score is less than or equal to a preset score as an avoidance company.

In addition, the control unit 190 monitors the mentoring information management DB 110 , and allows the mentoring target to be customized for each customer company based on the previously stored category classification information of the business representative and the customer company information, thereby providing the startup company representative. To provide effective mentoring.

3A and 3B are processing flowcharts for a method of providing an online assistant service according to an embodiment of the present invention. A procedure for providing an online secretary service to startup representatives who are experiencing difficulties due to the workload for participating in the government-supported project bidding is illustrated by interworking between the project manager terminals 400 .

2, 3A, and 3B , a method of providing an online assistant service according to an embodiment of the present invention is as follows.

First, in step S205 , the customer terminal 300 joins the online secretary service providing server 100 as a member. To this end, in step S205 , the customer terminal 300 transmits the company information and manpower information of the corresponding customer to the online secretary service providing server 100 . In this case, the customer terminal 300 includes general company information including a company name, contact information, business registration number, corporate registration number, and address; Secure corporate information including seal seal, corporate seal card, and public certificate; Personnel information belonging to the enterprise; and other information including award proof, patent proof, investment information, and certificate may be transmitted to the online secretary service providing server 100 .

In step S210, the control unit 190 of the online assistant service providing server 100 registers the customer as a member based on the received information. To this end, in step S210, the online secretary service providing server 100 classifies the company information and manpower information transmitted from the customer terminal 300 to the customer company information management DB 140 and the customer company manpower information management DB 150. Save. In particular, the control unit 190 controls the general company information (eg, company name, contact information, business registration number, corporate registration number, and address, etc.) and the security company information (eg, seal seal, corporate seal card, and public certificate). etc.) and stored in the customer company information management DB 140, but the security company information is encrypted and stored in the security area of the customer company information management DB 140, and general personnel information and security company information are separated and stored in the customer company It is stored in the manpower information management DB 150 , but the secure manpower information may be encrypted and stored in the security area of the customer manpower information management DB 150 .

In step S215 , the online assistant service providing server 100 allocates a chatbot for each customer company that has signed up as a member. That is, in step S215 , an AI chatbot providing an interface using natural language between the online assistant service providing server 100 and the customer terminal 300 is allocated. At this time, the reason for assigning the AI chatbot to each customer company is that the online assistant service is a service that handles security information including authentication information for each customer company.

In step S220, when the government support project terminal 400 transmits the government support project information, the online secretary service providing server 100 receives it and registers the government support project information. In this case, the government-supported project information may include details including participation requirements for each government-supported project, participation period, public offering period, and required documents.

That is, in step S220 , the control unit 190 stores the government support project information in the government support project information management DB 130 . At this time, the online secretary service providing server 100 receives government support project information from the government support project manager terminal 400 as illustrated in FIG. 3A , or an external server (not shown) that provides government support project information, etc. You can access and read the above government-supported project information.

In steps S225 to S245, the online secretary service providing server 100 monitors the registered government support project information, and provides the government support project information to at least one customer terminal device. To this end, in steps S225 and S230, the control unit 190 monitors the government support project information management DB 130 to determine whether there is supportable government support project information. For example, the control unit 190 may determine whether or not there is government support project information that can be supported according to whether or not there is government support project information whose public offering period is within a preset period from the government support project information management DB 130 . have.

As a result of the determination of step S230, if there is government support project information that can be supported, in step S35, the control unit 190 searches the customer company information management DB 140 and selects clients that can participate in the government support project. For example, in step S235, the control unit 190 matches the details of the supportable government support project information with the company information of the customer company to select customer companies that satisfy the participation requirements (eg, technology field, etc.) for each government support project. can be selected

In steps S240 and S245 , the online secretary service providing server 100 transmits the government support project information to the customer terminal 300 via the AI chatbot server 200 . To this end, the AI chatbot server 200 may implement the government support project information in the form of a notification message (MSG) and provide it to the customer terminal 300 .

In steps S250 to S260 , the customer terminal 300 transmits the business plan to the online assistant service providing server 100 in response to the input of the business plan. That is, when the person in charge of the customer company (ie, the representative of the startup company) who has confirmed the government support project information through the customer terminal 300 prepares a business plan and inputs it into the customer terminal 300 , steps S250 to S260 In , the customer terminal 300 transmits it to the online assistant service providing server 100 via the AI chatbot server 200 and the AI chatbot server 200 . At this time, the customer terminal 300 may transmit an access right to access the security information of the corresponding company together.

In step S265, the online assistant service providing server 100 that has received the business plan detects bid document generation information for generating bid documents for the corresponding customer company. To this end, in step S265 , the control unit 190 accesses the customer company information management DB 140 , but uses the access authority received from the customer company terminal 300 to secure the customer company information management DB 140 . You can access the customer's security information. That is, it is possible to detect the bidding document generation information including the security information. For example, if the customer's seal or accredited certificate is required to generate a bid document, the online secretary service providing server 100 is based on the access right, such as the company's seal or accredited certificate. You can access the security information and issue the necessary documents using the security information.

In steps S270 and 275 , the online assistant service providing server 100 transmits the detected bidding document generation information to the customer terminal 300 via the AI chatbot server 200 . This is to verify the detected bidding document generation information. For example, if the previously registered company information is changed due to business reasons, this is to be reflected.

In steps S280 to S295, when the bidding document generation information is changed, the changed information is reflected. That is, the person in charge of the customer company (ie, the representative of the startup company) who has checked the bidding document generation information delivered from the online secretary service providing server 100 determines whether there is information to be changed, and as a result, the information to be changed is If there is, when the change information is input to the customer terminal 300, in step S280, the customer terminal 300 confirms this, and in steps S285 and S290, the customer terminal 300 sends the changed information to the AI chatbot server ( 200) to the online secretary service providing server 100 . Meanwhile, in step S295, the online secretary service providing server 100 applies the change information to the previously generated bidding document generation information.

In steps S300 to S310, the online secretary service providing server 100 determines whether additional information is required in the bidding document generation information based on the government support project information, and when additional information is required, the AI chatbot Additional information is requested from the customer terminal 300 via the server 200 .

The person in charge of the customer company (ie, the representative of the startup company) who has confirmed the request for additional information through the customer terminal 300 determines whether there is information to be added, and as a result, if there is information to be added, additional information When input into the customer terminal 300, in step S315, the customer terminal 300 confirms this, and in steps S320 and S325, the customer terminal 300 transmits the additional information through the AI chatbot server 200 to the online assistant It is transmitted to the service providing server 100 .

In step S330, the online assistant service providing server 100 generates a bid document by using the bid document generation information in which the changed information or additional information is reflected. At this time, the online secretary service providing server 100 determines the necessary bid documents based on the required document information for each government support project stored in the government support project information management DB 130, and determines the required bid documents, and the customer company information management DB 140 and A bid document may be generated by detecting necessary information from the customer personnel information management DB 150 . In particular, when there is a document to be issued from an external server (not shown), the online secretary service providing server 100 uses the authentication information of the customer terminal 300 after accessing the server to receive the company's documents. can be issued At this time, the online secretary service providing server 100 may detect the authentication information of the corresponding company using the access right information received from the customer's terminal 300 and issue necessary documents using the authentication information.

In step S335, the online secretary service providing server 100 that has generated the bid documents may access the government support project manager terminal 400 to submit the bid documents online.

In addition, in step S340 , the online secretary service providing server 100 delivers the bid documents to the customer terminal 300 , so that the customer terminal 300 submits the bid documents online or through the customer terminal 300 . Printed bid documents can be submitted offline.

In addition, the method for providing an online assistant service of the present invention may further include a step of recommending an outsourced company (not shown). At this time, in the outsourcing company recommendation step (not shown), the online secretary service providing server 100 recommends an outsourcing company to the customer terminal 300 based on the information stored in the outsourcing company information management DB 120 , Based on the evaluation score for each company, only outsourcing companies whose evaluation score is higher than or equal to a preset score may be selected and the recommendation information may be transmitted to the customer terminal 300 .

Also, the method for providing an online assistant service of the present invention may further include a mentoring target recommendation step (not shown). At this time, in the mentoring target recommendation step (not shown), the online secretary service providing server 100 recommends a mentoring target based on information stored in the mentoring information management DB 110, Based on the classification information for each category and the company information of the customer company, the mentoring target for each customer company may be customized and the mentoring target recommendation information may be delivered to the customer company terminal 300 device.

As described above, the online secretary service providing server 100 of the present invention enables a representative of a startup company to participate in a bidding for a specific government-supported project by writing only a business plan. That is, according to the present invention, when a startup company wants to participate in a bidding for a specific government-supported project, the representative of the company writes only a business plan that must be newly prepared according to the planning intention of the government-supported project, and other than that, it is repeatedly generated. /Other bidding documents that need to be collected can be easily created using an online secretarial service, so that startup company representatives with insufficient manpower and experience can conduct business stably.

In the above, an embodiment of the present invention has been described, but the example is merely an example for explaining the present invention, and the content of the present invention is not limited by the exemplified content. The scope of the present invention is not limited thereto, and the present invention can include all changes and modifications within the range recognized as being equivalent by being easily changed by those of ordinary skill in the art to which the present invention belongs from the embodiments. have.

100: Online secretary service providing system 110: Mentoring information management DB
120: Outsourcing company information management DB 130: Government-supported business information management DB
140: Customer company information management DB 150: Customer company personnel information management DB
160: Communication I/F 170: User I/F
180: chatbot management unit 190: control unit
200: AI chatbot server 300: customer terminal
400: government support project manager terminal

Claims (18)

An online secretary service providing system for providing an online secretary service, the system comprising:
a customer terminal device corresponding to each customer company that provides company information to use the online assistant service and has signed up as a member; and
At least one customer terminal of the customer companies that stores the corporate information of the customer companies and the government support business information provided from the government agency, provides the government support business information to the customer terminal device, and receives the government support business information When the project plan for any government-supported project is delivered from the device, secretarial services are provided for the preparation of bidding documents for the government-supported project and the bidding participation procedure based on the registered company information and the corresponding government-supported project information. An online secretary service providing system comprising an online secretary service providing server. According to claim 1,
and an AI chatbot server that provides an AI chatbot service to provide an interface using natural language between the customer terminal device and the online secretary service providing server. The method of claim 1, wherein the online assistant service providing server comprises:
a communication interface unit providing an interface with a communication network;
a government support project information storage unit that stores government support project information provided from government agencies, but stores details including participation requirements for each government support project, participation period, public offering period, required documents, and technical fields;
a company information storage unit that stores corporate information of customers who have signed up as members, but stores/manages general information and security information separately; and
After monitoring the government support project information storage unit, detecting government support project information in which the public offering period is within a preset period, and providing the government support project information to the customer terminal device, the corresponding government support project from the customer terminal device and a controller for performing a procedure for providing the secretarial service in response to the delivery of the business plan for the on-line secretary service providing system. According to claim 3, wherein the company information storage unit
General company information including company name, contact information, business registration number, corporate registration number, and address;
Secure corporate information including seal seal, corporate seal card, and public certificate;
Personnel information belonging to the enterprise; and
Store other information including award proof, patent proof, investment information, and certificate,
An online assistant service providing system, characterized in that the secure company information is encrypted and stored. 5. The method of claim 4, wherein the control unit
Receive a business plan delivered from at least one of the customer companies that have received the government support business information through the communication interface unit, and receive a business plan including access rights to the security company information of the customer,
In order to provide the secretarial service to the corresponding customer, the online secretary service providing system, characterized in that accessing the secure corporate information of the customer based on the access authority. The method of claim 5, wherein the control unit
Online secretary, characterized in that by matching the detailed details of the government support project information with the company information of the client company, selecting clients satisfying the participation requirements for each government support project, and providing the corresponding government support project information to the corresponding clients service delivery system. The method of claim 3, wherein the online assistant service providing server comprises:
Store/manage information of companies that have been registered as outsourced companies for at least one start-up company and have performed business, but further include a subcontractor information storage unit that stores the evaluation scores of the corresponding startup company representatives do,
the control unit
The system for providing an online assistant service, characterized in that the evaluation score selects only outsourced companies with a predetermined score or higher and transmits the recommendation information to the customer terminal device. The method of claim 3, wherein the online assistant service providing server comprises:
A mentoring information storage unit for storing / managing information on field representatives capable of mentoring the representatives of the startup company, but classifying and storing the field representatives according to a preset category;
the control unit
Online secretary service providing system, characterized in that the mentoring target for each customer is customized based on the classification information for each category of the business representatives and the company information of the customer that has signed up as a member, and the recommended information is delivered to the customer terminal device . Participate in the government support project bidding by using the online secretary service providing server that provides company information to use the online secretary service and stores the company information of customers who have signed up as members and the government support project information provided by government agencies In the online secretary service providing method for providing the online secretary service to the customers,
a company information registration step of receiving and registering the company information of the customer company from the customer company terminal device;
Government support project information registration step of storing government support project information provided from government agencies;
an information providing step of monitoring the registered government support project information and providing the government support project information to at least one customer terminal device;
When a business plan for a corresponding government support project is transmitted from at least one of the client terminal devices that have received the government support project information, bidding document generation information for generating a bid document for the corresponding client company in response thereto an information detection step of detecting and
and a bidding document delivery step of completing a bidding document based on the bidding document generation information and delivering the bidding document to a customer terminal device. 10. The method of claim 9, wherein the method
In order to verify the bidding document generation information, the bidding document generation information is transmitted to the corresponding client terminal device, and when change information on the bidding document generation information is received from the client company terminal device, the changed information is applied to the bidding document The method of providing an online assistant service, characterized in that it further comprises an information change step of changing the generated information. 11. The method of claim 10, wherein the method
After determining whether additional information is needed for the bidding document generation information based on the government support project information, request additional information to the customer terminal device based on the result, and the additional information from the customer terminal device Upon receiving the additional information, the method further comprising an additional information application step of applying the additional information to change the bidding document generation information. The method according to any one of claims 9 to 11, wherein the company information registration step
General company information including company name, contact information, business registration number, corporate registration number, and address;
Secure corporate information including seal seal, corporate seal card, and public certificate;
Personnel information belonging to the enterprise; and
Store other information including award proof, patent proof, investment information, and certificate,
The method of providing an online secretary service, characterized in that the secure company information is encrypted and stored. The method of claim 12, wherein the step of registering the government support project information
An online secretary service providing method, characterized in that storing government support project information provided from a government agency, but storing details including participation requirements for each government support project, participation period, public offering period, required documents, and technical field. 14. The method of claim 13, wherein the information providing step
The method for providing an online assistant service, characterized in that by monitoring the government support project information storage unit, detecting government support project information in which a public offering period is within a preset period, and providing the government support project information to the customer terminal device. 15. The method of claim 14, wherein the information providing step
Online secretary, characterized in that by matching the detailed details of the government support project information with the company information of the client company, selecting clients satisfying the participation requirements for each government support project, and providing the corresponding government support project information to the corresponding clients HOW TO PROVIDE SERVICES. 16. The method of claim 15, wherein the information detection step
After accessing the company information of the client that sent the business plan and detecting the bidding document generation information, receiving the business plan including the access right information, and accessing the security information of the client based on the access right information The method for providing an online assistant service, characterized in that detecting bidding document generation information including the security information. 17. The method of claim 16,
The online secretary service providing server stores and manages information of companies that have been registered as outsourced companies for at least one startup company and have a history of performing business, but also stores the evaluation scores of the corresponding startup company representatives, ,
the method
and a subcontractor recommendation step of selecting only subcontractors whose evaluation score is equal to or higher than a preset score and transmitting the recommended information to the customer terminal device. 17. The method of claim 16,
The online secretary service providing server stores / manages information on field representatives who can mentor the representatives of the startup company, but classifies and stores the field representatives by a preset category,
the method
A mentoring target recommendation step of customarily selecting a mentoring target for each customer company based on the classification information for each category of the business representatives and the company information of the customer that has signed up as a member, and delivering the recommended information to the customer terminal device. An online secretarial service providing system characterized by.

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