KR20210015449A - Method, system, and computer program stored on non-transitory computer readable record medium for monitoring message - Google Patents

Abstract

Disclosed are a method for message monitoring, a system thereof, and a computer program stored in a non-transitory computer-readable recording medium. The message monitoring method comprises the steps of: managing general users registered as monitoring personnel among messenger users; delivering a message specified in the open chatting room of the messenger to a monitoring group composed of two or more general users; and processing the message according to the authenticity of the message collected from the general users of the monitoring group.

Description

METHOD, SYSTEM, AND COMPUTER PROGRAM STORED ON NON-TRANSITORY COMPUTER READABLE RECORD MEDIUM FOR MONITORING MESSAGE

The description below relates to a technology that can monitor messages in chat rooms.

Instant messenger, a general communication tool, is a software that can send and receive messages or data in real time. Users can register a contact on the messenger and send and receive messages in real time with the other party on the contact list.

Such a messenger function can be used not only in a PC but also in a mobile environment of a mobile communication terminal, and the use of a messenger is gradually becoming common.

For example, Korean Patent Laid-Open Publication No. 10-2002-0074304 (published on September 30, 2002) discloses a mobile messenger service system for a mobile terminal using a wireless communication network that enables a messenger service to be provided between mobile messengers installed in the mobile terminal. The method is disclosed.

As the use of instant messengers becomes more popular and functions provided through instant messengers become more and more diverse, open chatting is a type of messenger-based community that allows you to chat using a link without adding a friend using a phone number or ID. ) Is increasing.

It provides a method and system that can respond to monitoring quickly and accurately through general users by simplifying the monitoring system.

Provides a method and system for handling authenticity by delivering conversation messages that are monitored in open chat to a group of general users.

A message monitoring method executed in a computer system, wherein the computer system comprises at least one processor configured to execute computer readable instructions contained in a memory, and the message monitoring method comprises, by the at least one processor, a messenger Managing general users registered as monitoring personnel among users of Delivering, by the at least one processor, a message specified in the open chat room of the messenger to a monitoring group consisting of two or more general users; And processing, by the at least one processor, the message according to an authentic intention for the message collected from a general user of the monitoring group.

According to one aspect, the processing may include processing the message according to the unanimous opinion if the monitoring group unanimously agrees with the authenticity of the message.

According to another aspect, the processing may include processing the message as a message of unanimous opinion when the authenticity intention of the message is unanimous in the monitoring group; And transmitting the message to another monitoring group if the authenticity intention for the message is not unanimously matched in the monitoring group.

According to another aspect, the processing includes registering the message as an exception message when the number of message delivery for the message reaches a predetermined number of times and the authentic intention of the message in the other monitoring group does not unanimously agree. It may further include the step of.

According to another aspect, in the transferring step, the message may be transferred to an electronic device of a general user included in the monitoring group through a dedicated app or web related to the computer system.

According to another aspect, the managing may include analyzing an interest based on activity information on the Internet related to the general user for each general user registered as the monitoring personnel; And classifying general users registered as the monitoring personnel based on the analyzed interests.

According to another aspect, the transmitting may include analyzing the content of the message and specifying a category related to the content of the message; And generating the monitoring group from among general users having interests corresponding to the category.

According to another aspect, the transmitting may include specifying a message including a predetermined keyword among messages included in the open chat chat room as a monitoring target.

According to another aspect, the transmitting may include specifying a message reported by a user included in the open chat chat room among messages included in the open chat chat room as a monitoring target.

According to another aspect, the transmitting may include specifying a message input together with a request for confirmation of fact by a user included in the open chat room as a monitoring target.

According to another aspect, the message monitoring method may further include providing, by the at least one processor, a reward for participation in monitoring to general users registered as the monitoring personnel.

According to another aspect, the message monitoring method includes, by the at least one processor, targeting a general user registered as the monitoring personnel, based on the number of unanimously processed messages in a monitoring group including a corresponding general user. It may further include providing a reward according to participation in monitoring.

There is provided a computer program stored in a non-transitory computer-readable recording medium for executing the message monitoring method on the computer system.

A computer system, comprising: at least one processor configured to execute computer-readable instructions included in a memory, the at least one processor comprising: a user management unit for managing general users registered as monitoring personnel among users of a messenger; A message delivery unit for delivering a message specified in the open chat room of the messenger to a monitoring group consisting of two or more general users; And a message processing unit that processes the message according to the authentic intention of the message collected from the general user of the monitoring group.

1 is a diagram illustrating an example of a network environment according to an embodiment of the present invention.
2 is a block diagram illustrating an internal configuration of an electronic device and a server according to an embodiment of the present invention.
3 is a diagram illustrating an example of components that may be included in a processor of a server according to an embodiment of the present invention.
4 is a flowchart illustrating an example of a method that can be performed by a server according to an embodiment of the present invention.
5 shows an example of a process of managing a general user registered as a monitoring manpower according to an embodiment of the present invention.
6 illustrates an example of a process of creating a monitoring group to deliver a specific message according to an embodiment of the present invention.
7 is a diagram for explaining a monitoring criterion for specifying a monitoring target in an embodiment of the present invention.
8 is an exemplary view for explaining a monitoring screen of a general user in an embodiment of the present invention.
9 shows an example of a process of processing a specific message according to an embodiment of the present invention.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

Embodiments of the present invention relate to technology capable of monitoring messages in chat rooms.

In the embodiments including those specifically disclosed in the present specification, message monitoring may be performed by a general user, and through this, monitoring may be simplified and performed simply and accurately.

1 is a diagram showing an example of a network environment according to an embodiment of the present invention. The network environment of FIG. 1 shows an example including a plurality of electronic devices 110, 120, 130, and 140, a plurality of servers 150 and 160, and a network 170. 1 is an example for explaining the present invention, and the number of electronic devices or servers is not limited as in FIG. 1.

The plurality of electronic devices 110, 120, 130, and 140 may be a fixed terminal implemented as a computer system or a mobile terminal. Examples of the plurality of electronic devices 110, 120, 130, 140 include smart phones, mobile phones, navigation systems, computers, notebook computers, digital broadcasting terminals, personal digital assistants (PDAs), portable multimedia players (PMPs). ), tablet PC, game console, wearable device, internet of things (IoT) device, virtual reality (VR) device, and augmented reality (AR) device. As an example, in FIG. 1, the shape of a smartphone is shown as an example of the electronic device 110, but in the embodiments of the present invention, the electronic device 110 is substantially different through the network 170 It may mean one of various physical computer systems capable of communicating with the electronic devices 120, 130, and 140 and/or the servers 150 and 160.

The communication method is not limited, and not only a communication method using a communication network (for example, a mobile communication network, wired Internet, wireless Internet, broadcasting network, satellite network, etc.) that the network 170 may include, but also short-range wireless communication between devices is included. I can. For example, the network 170 includes a personal area network (PAN), a local area network (LAN), a campus area network (CAN), a metropolitan area network (MAN), a wide area network (WAN), and a broadband network (BBN). , Internet, and the like. In addition, the network 170 may include any one or more of a network topology including a bus network, a star network, a ring network, a mesh network, a star-bus network, a tree or a hierarchical network, etc. Not limited.

Each of the servers 150 and 160 is a computer device or a plurality of computers that communicates with a plurality of electronic devices 110, 120, 130, and 140 through a network 170 to provide commands, codes, files, contents, services, etc. It can be implemented with devices. For example, the server 150 may be a system that provides a first service to a plurality of electronic devices 110, 120, 130, 140 accessed through the network 170, and the server 160 is also a network ( It may be a system that provides a second service to a plurality of electronic devices 110, 120, 130, and 140 accessed through 170). As a more specific example, the server 150 provides a service (for example, a monitoring service, etc.) targeted by the application through an application as a computer program installed and driven in a plurality of electronic devices 110, 120, 130, and 140. As a first service, it may be provided to a plurality of electronic devices 110, 120, 130, and 140. As another example, the server 160 may provide a service for distributing the above-described application installation and running file to the plurality of electronic devices 110, 120, 130, and 140 as the second service.

2 is a block diagram illustrating an internal configuration of an electronic device and a server according to an embodiment of the present invention. In FIG. 2, internal configurations of the electronic device 110 and the server 150 are described as examples of the electronic device. In addition, other electronic devices 120, 130, 140 or server 160 may also have the same or similar internal configuration as the electronic device 110 or server 150 described above.

The electronic device 110 and the server 150 may include memories 211 and 221, processors 212 and 222, communication modules 213 and 223, and input/output interfaces 214 and 224. The memories 211 and 221 are non-transitory computer-readable recording media, such as random access memory (RAM), read only memory (ROM), disk drive, solid state drive (SSD), flash memory, and the like. It may include a permanent mass storage device. Here, a non-destructive mass storage device such as a ROM, SSD, flash memory, or disk drive may be included in the electronic device 110 or the server 150 as a separate permanent storage device that is separate from the memories 211 and 221. In addition, the memories 211 and 221 include an operating system and at least one program code (for example, a browser installed and driven in the electronic device 110 or a code for an application installed in the electronic device 110 to provide a specific service). Can be saved. These software components may be loaded from a computer-readable recording medium separate from the memories 211 and 221. Such a separate computer-readable recording medium may include a computer-readable recording medium such as a floppy drive, disk, tape, DVD/CD-ROM drive, and memory card. In another embodiment, software components may be loaded into the memories 211 and 221 through communication modules 213 and 223 other than a computer-readable recording medium. For example, at least one program is a computer program installed by files provided by a file distribution system (for example, the server 160 described above) that distributes the installation files of developers or applications through the network 170 It may be loaded into the memories 211 and 221 based on (for example, the above-described application).

The processors 212 and 222 may be configured to process instructions of a computer program by performing basic arithmetic, logic, and input/output operations. The instructions may be provided to the processors 212 and 222 by the memories 211 and 221 or the communication modules 213 and 223. For example, the processors 212 and 222 may be configured to execute a command received according to a program code stored in a recording device such as the memories 211 and 221.

The communication modules 213 and 223 may provide a function for the electronic device 110 and the server 150 to communicate with each other through the network 170, and the electronic device 110 and/or the server 150 A function for communicating with an electronic device (for example, the electronic device 120) or another server (for example, the server 160) may be provided. As an example, a request generated by the processor 212 of the electronic device 110 according to a program code stored in a recording device such as the memory 211 is sent to the server 150 through the network 170 under the control of the communication module 213. ) Can be delivered. Conversely, control signals, commands, contents, files, etc. provided under the control of the processor 222 of the server 150 are transmitted via the communication module 223 and the network 170 to the communication module 213 of the electronic device 110. ) Through the electronic device 110. For example, control signals, commands, contents, files, etc. of the server 150 received through the communication module 213 may be transmitted to the processor 212 or the memory 211, and the contents or files may be transmitted to an electronic device ( 110) may be stored in a storage medium (permanent storage device described above) that may further include.

The input/output interface 214 may be a means for an interface with the input/output device 215. For example, the input device may include a device such as a keyboard, a mouse, a microphone, and a camera, and the output device may include a device such as a display, a speaker, and a haptic feedback device. As another example, the input/output interface 214 may be a means for interfacing with a device in which input and output functions are integrated into one, such as a touch screen. The input/output device 215 may be configured with the electronic device 110 and one device. In addition, the input/output interface 224 of the server 150 may be a means for an interface with a device (not shown) for input or output that is connected to the server 150 or that the server 150 may include. As a more specific example, when the processor 212 of the electronic device 110 processes a command of a computer program loaded in the memory 211, a service configured by using data provided by the server 150 or the electronic device 120 A screen or content may be displayed on the display through the input/output interface 214.

In addition, in other embodiments, the electronic device 110 and the server 150 may include more components than those of FIG. 2. However, there is no need to clearly show most of the prior art components. For example, the electronic device 110 may be implemented to include at least some of the input/output devices 215 described above, or other components such as a transceiver, a global positioning system (GPS) module, a camera, various sensors, and a database. May include more. As a more specific example, when the electronic device 110 is a smartphone, an acceleration sensor or a gyro sensor, a camera module, various physical buttons, a button using a touch panel, an input/output port, a vibrator for vibration generally included in the smartphone Various components such as may be implemented to be further included in the electronic device 110.

Hereinafter, a specific embodiment of a method and system capable of monitoring a message in a chat room will be described.

In this specification, a chat room may mean an interface screen for providing messages exchanged between users. For example, a chat room capable of sending and receiving messages through a communication session established between users' accounts in a messenger or social network service (SNS). As an interface screen of a function, an interface screen of an open chat function, which can be directly chatted with a link such as a URL, without a process of adding a friend using a phone number or ID, etc., may be a representative example of a chat room. The open chat link may include a function of automatically running a messenger so that a chat can be immediately performed when a link is clicked, and a chat room of the link is executed.

Hereinafter, an open chat chat room of a messenger is described as a specific embodiment, but it is not limited to this, and a conversation base of a service in which a large number of users participate and new participation frequently occurs based on not only the link but also the user's account or phone number. Any interface is applicable.

In the past, professional monitoring personnel are employed to monitor messages in open chat chat rooms, and after reviewing each message through the system, disciplinary action is decided. To manage all open chat chat rooms, many specialized personnel are required, which greatly increases the management and maintenance costs of specialized personnel.

Embodiments of the present invention provide a function that enables users to actively participate in monitoring by simply distributing a message for monitoring through an app or web.

3 is a block diagram showing an example of components that may be included in a processor of a server according to an embodiment of the present invention, and FIG. 4 is an example of a method performed by a server according to an embodiment of the present invention. Is a flow chart showing.

The server 150 according to the present embodiment serves as a platform for providing a monitoring service, and in particular, may provide a monitoring service for messages in an open chat chat room.

The processor 222 of the server 150 is a component for performing the message monitoring method according to FIG. 4 and, as shown in FIG. 3, a user management unit 310, a message delivery unit 320, and a message processing unit 330 , And a reward providing unit 340. Depending on the embodiment, components of the processor 222 may be selectively included or excluded from the processor 222. Further, according to an embodiment, components of the processor 222 may be separated or merged to express the function of the processor 222.

The components of the processor 222 and the processor 222 may control the server 150 to perform steps (S410 to S440) included in the message monitoring method of FIG. 4. For example, the processor 222 and the components of the processor 222 may be implemented to execute an instruction according to the code of the operating system included in the memory 221 and the code of at least one program.

Here, the components of the processor 222 may be expressions of different functions performed by the processor 222 according to an instruction provided by the program code stored in the server 150. For example, the user management unit 310 may be used as a functional expression of the processor 222 controlling the server 150 according to the above-described command so that the server 150 manages general users registered as monitoring personnel.

The processor 222 may read necessary commands from the memory 221 loaded with commands related to control of the server 150. In this case, the read command may include a command for controlling the processor 222 to execute steps S410 to S430 to be described later. The steps S410 to S440 to be described later may be performed in an order different from the order shown in FIG. 4, and some of the steps S410 to S440 may be omitted or an additional process may be further included.

In step S410, the user management unit 310 may manage general users registered as monitoring personnel. A general user refers to a user registered as a monitoring manpower in the monitoring service provided by the server 150 through a dedicated app or web related to the server 150, for example, another server 160 capable of interworking with the server 150 Users of services (eg, messenger, etc.) provided by For example, general users who use a messenger may be registered as monitoring personnel of the server 150 through an app or web, and in this case, the user management unit 310 may manage information on general users registered as monitoring personnel. . The user management unit 310 can store and maintain profile information including user identification information (eg, ID, phone number, etc.) for each user, and furthermore, it is directly selected by the user or automatically based on the user's activity information. The analyzed areas of interest can be stored and maintained.

In step S420, the message delivery unit 320 refers to a message (hereinafter, referred to as a'specific message') specified as a monitoring target according to a predetermined monitoring standard among messages included in the open chat chat room. It can be delivered to a monitoring group consisting of two or more general users through a dedicated app or web. Previously, a message specified as a monitoring target was assigned to one expert monitoring personnel, but embodiments of the present invention may apply a method in which a specific message is delivered to a general user group including two or more monitoring personnel. General users included in the monitoring group may receive a specific message and provide feedback on the authenticity of the message to the server 150. In the present specification, monitoring is to check whether a specific message is authentic, in this case, the authenticity may mean including true and false, or real and fake, and implementation of the present invention In the example, it may include whether the message is spam or not. That is, when a general user receives a specific message, the general user can determine the authenticity of the message and feed back the determination result.

In step S430, the message processing unit 330 may process the specific message according to the unanimous result of the monitoring group regarding the authenticity of the specific message. For example, when all general users included in the monitoring group agree that a specific message is spam, the message processing unit 330 may automatically process the disciplinary action by processing the message as a spam message. Meanwhile, when all general users included in the monitoring group agree that a specific message is not spam, the message processing unit 330 may process the message as non-spam. Accordingly, the message processing unit 330 may process a specific message as a message corresponding to a unanimous opinion in the monitoring group.

In step S440, the reward providing unit 340 may provide a reward for participation in monitoring to a general user. For example, the reward providing unit 340 may determine and provide a reward for each general user based on the number of unanimously processed messages in a monitoring group including a corresponding user. In other words, the more users of the monitoring group with more unanimous agreements, the more rewards can be provided. In addition to the number of unanimously processed messages, various factors related to user participation, such as monitoring time, can be used as the criteria for determining rewards.

Accordingly, according to the present invention, by distributing a message specified as a monitoring target to general users through an app or web, the message can be quickly processed according to the authenticity determination of the general users.

5 shows an example of a process of managing a general user registered as a monitoring manpower according to an embodiment of the present invention. The general user management method (S501 to S502) of FIG. 5 may be included in step S410 described with reference to FIG. 4.

Referring to FIG. 5, in step S501, the user management unit 310 may analyze the interests of the general users for each general user registered as a monitoring manpower. As an example, the user management unit 310 includes activity information on the Internet related to a general user, for example, a URL accessed by a general user, a URL shared with another user after the general user accessed, an open chat chat room including a general user, etc. After collecting the data, the field of interest of the general user can be specified based on the document topic of the collected URL or the topic of the open chat chat room. Interest is a criterion for classifying information, and may be classified into categories such as medical, politics, sports, and general.

In step S502, the user management unit 310 may classify general users registered as monitoring personnel by interest. For example, the user management unit 310 may classify general users based on interests based on the analysis result of step S501. One area of interest or a plurality of areas of interest may be specified for each general user, and in this case, in addition to the area of interest automatically analyzed based on activity information on the Internet, the area of interest directly selected by the general user may be further included.

Accordingly, the present invention can specify the interests of general users registered as monitoring personnel and classify general users based on the interests.

6 illustrates an example of a process of creating a monitoring group to deliver a specific message according to an embodiment of the present invention. The monitoring group generation method (S601 to S602) of FIG. 6 may be included in step S420 described with reference to FIG. 4.

Referring to FIG. 6, in step S601, the message delivery unit 320 may analyze the content of a message specified as a monitoring target to specify a category. The message delivery unit 320 may specify a category related to the content of the message through text or image analysis included in the specific message. In this case, the category is a criterion for classifying information, and may be classified into categories such as medical, politics, sports, and general in the same way as the interest category.

In step S602, the message delivery unit 320 may create a monitoring group to deliver a specific message to general users of interest corresponding to the category specified in step S601. General users can be classified according to interests, and in this case, the message delivery unit 320 may generate two or more general users in which a specific message category is included as interests as a monitoring group.

Accordingly, the present invention can deliver a specific message by creating a monitoring group as a general user interested in a related field of a specific message.

7 is a diagram for explaining a monitoring criterion for specifying a monitoring target in an embodiment of the present invention. The monitoring target specific method (S701 to S703) of FIG. 7 may be included in step S420 described with reference to FIG. 4.

Referring to FIG. 7, as an example, in step S701, the message delivery unit 320 may specify a message including a predetermined keyword among messages included in an open chat chat room as a monitoring target. Keywords for classifying as spam messages, such as advertisements and loans, can be set in advance, and messages containing the keywords can be specified as a monitoring target. In addition to directly including the spam keyword in the message, it is also possible to specify the object of monitoring that the image object corresponding to the spam keyword is included.

As another example, in step S702, the message delivery unit 320 may specify a message reported by a user included in the chat room among the messages included in the open chat chat room as a monitoring target. Users participating in an open chat chat room can directly report messages that are judged to be spam among messages sent and received through the chat room, and messages reported by users can be specified as a monitoring target.

As another example, in step S703, the message delivery unit 320 may specify, as a monitoring target, a message input by a user included in the open chat chat room to confirm facts. The present invention can provide a monitoring function for the purpose of confirming facts about information in various fields. For example, a user interface for requesting a fact check in an open chat chat room may be included, and a user participating in the open chat chat room may input a message through the user interface to request a fact check on the input message. Accordingly, the message delivery unit 320 may specify a message input along with the request for confirmation of the fact through the open chat chat room as a monitoring target.

Accordingly, the present invention can provide a monitoring service not only for messages suspected of being spam, but also messages for which fact confirmation is requested.

8 is an exemplary view for explaining a monitoring screen of a general user in an embodiment of the present invention. 8 illustrates an example of a monitoring screen 800 displayed on the electronic device 110 of a general user.

Referring to FIG. 8, a monitoring screen 800 is a screen for inputting feedback on the authenticity of a message as a user opinion, and may include a message list 810 consisting of a specific message transmitted from the server 150 as a monitoring target. .

The electronic device 110 may transmit a feedback on the authenticity of a message to the server 150 according to a gesture direction on the monitoring screen 800. For example, based on a swipe input for a specific message included in the message list 810, the authenticity of the message may be fed back. If you swipe right, you can treat the response as a spam message, and swipe left to treat the response as a non-spam message. When a specific message included in the message list 810 is a message for which fact confirmation is requested, a response may be processed as fact information by swiping to the right and a response as false information by swiping to the left.

Swipe is described as an example of a user input for feedback, but is not limited thereto, and various input methods may be applied.

In addition, the monitoring screen 800 is a'history' menu 801 for providing a monitoring history including a list of messages that the user of the electronic device 110 participates in monitoring, and user input (feedback on authenticity) for each message. ), a'reward' menu 802 for providing a history of rewards provided to the user of the electronic device 110 may be included.

9 shows an example of a process of processing a specific message according to an embodiment of the present invention. The message processing methods S901 to S906 of FIG. 9 may be included in step S430 described with reference to FIG. 4.

Referring to FIG. 9, in step S901, the message processing unit 330 may collect the authenticity intention of a specific message as feedback from a general user included in the monitoring group.

In step S902, the message processing unit 330 may determine whether the authenticity intention of the specific message in the monitoring group is unanimous. In other words, the message processing unit 330 may check whether all general users of the monitoring group have provided feedback with the same opinion for a specific message.

In step S903, the message processing unit 330 may process the message according to the unanimous opinion when the authenticity intention for the specific message is unanimous as a result of the determination in step S902. For example, if all users in the monitoring group for a specific message feed back as a spam message, the message can be treated as a spam message. In addition, if all users of the monitoring group feed back a message requesting a fact check as not true, the message can be treated as false information.

In step S904, the message processing unit 330 determines whether the number of times the message is delivered to the monitoring group reaches a predetermined number of times N, if the authenticity intention for a specific message is not unanimous as a result of the determination in step S902. Judge whether or not. Whenever a message for authenticity determination is delivered to the monitoring group, the number of delivery counts is accumulated. If a unanimous opinion is not issued, the accumulated number of delivery counts can be checked.

In step S905, the message processing unit 330 may transmit a specific message that is not unanimous in the previous monitoring group to another monitoring group when the number of delivery of a specific message has not reached a certain number N as a result of the determination in step S904. have. In other words, the message processing unit 330 may once again transmit the authenticity intention to the specific message in the previous monitoring group to the other monitoring group when there is no unanimous agreement.

In step (S906), the message processing unit 330, if the determination result in step (S904) reaches a certain number of times (N) of the specific message, it is determined that it is difficult to determine the authenticity of the message by the general user, as an exception message. You can register. The message processing unit 330 may process a specific message registered as an exception message to determine the authenticity of the message through expert monitoring personnel.

Accordingly, in the present invention, a message specified as a monitoring target can be delivered to a monitoring group consisting of two or more general users, and if the authenticity intention is unanimous in the monitoring group, it is processed according to the unanimous opinion, and if there is no unanimous agreement, it can be delivered to another monitoring group once more. By limiting the number of times the message is delivered, for example, even after the message is delivered twice, if a unanimous intention is not expressed on the authenticity, it can be treated as an exception message that is difficult to determine the authenticity by a general user.

The apparatus described above may be implemented as a hardware component, a software component, and/or a combination of a hardware component and a software component. For example, the devices and components described in the embodiments are a processor, a controller, an arithmetic logic unit (ALU), a digital signal processor, a microcomputer, a field programmable gate array (FPGA), a programmable gate array (PLU). It may be implemented using one or more general purpose computers or special purpose computers, such as a logic unit), a microprocessor, or any other device capable of executing and responding to instructions. The processing device may execute an operating system (OS) and one or more software applications executed on the operating system. In addition, the processing device may access, store, manipulate, process, and generate data in response to the execution of software. For the convenience of understanding, although it is sometimes described that one processing device is used, one of ordinary skill in the art, the processing device is a plurality of processing elements and/or multiple types of processing elements. It can be seen that it may include. For example, the processing device may include a plurality of processors or one processor and one controller. In addition, other processing configurations are possible, such as a parallel processor.

The software may include a computer program, code, instructions, or a combination of one or more of these, configuring the processing unit to behave as desired or processed independently or collectively. You can command the device. Software and/or data may be embodyed in any type of machine, component, physical device, computer storage medium or device to be interpreted by the processing device or to provide instructions or data to the processing device. have. The software may be distributed over networked computer systems and stored or executed in a distributed manner. Software and data may be stored on one or more computer-readable recording media.

The method according to the embodiment may be implemented in the form of program instructions that can be executed through various computer means and recorded in a computer-readable medium. In this case, the medium may be one that continuously stores a program executable by a computer, or temporarily stores a program for execution or download. In addition, the medium may be a variety of recording means or storage means in a form in which a single or several pieces of hardware are combined, but is not limited to a medium directly connected to a computer system, but may be distributed on a network. Examples of media include magnetic media such as hard disks, floppy disks, and magnetic tapes, optical recording media such as CD-ROMs and DVDs, magnetic-optical media such as floptical disks, and And a ROM, RAM, flash memory, and the like, and may be configured to store program instructions. In addition, examples of other media include an app store that distributes applications, a site that supplies or distributes various software, and a recording medium or a storage medium managed by a server.

As described above, although the embodiments have been described by the limited embodiments and drawings, various modifications and variations are possible from the above description by those of ordinary skill in the art. For example, the described techniques are performed in a different order from the described method, and/or components such as a system, structure, device, circuit, etc. described are combined or combined in a form different from the described method, or other components Alternatively, even if substituted or substituted by an equivalent, an appropriate result can be achieved.

Therefore, other implementations, other embodiments, and claims and equivalents fall within the scope of the claims to be described later.

Claims (20)

In the message monitoring method executed in a computer system,
The computer system includes at least one processor configured to execute computer readable instructions contained in a memory,
The message monitoring method,
Managing, by the at least one processor, general users registered as monitoring personnel among users of the messenger;
Delivering, by the at least one processor, a message specified in the open chat room of the messenger to a monitoring group consisting of two or more general users; And
Processing, by the at least one processor, the message according to the authentic intention of the message collected from the general user of the monitoring group
Message monitoring method comprising a. The method of claim 1,
The processing step,
If the monitoring group unanimously agrees on the authenticity of the message, processing the message according to the unanimous opinion
Message monitoring method, characterized in that. The method of claim 1,
The processing step,
Processing the message as a message of unanimous opinion when the authenticity intention for the message in the monitoring group is unanimously agreed; And
If the authenticity intention for the message is not unanimously agreed in the monitoring group, transferring the message to another monitoring group
Message monitoring method comprising a. The method of claim 3,
The processing step,
Registering the message as an exception message when the number of message delivery for the message reaches a predetermined number of times and the authenticity intention for the message in the other monitoring group does not unanimously agree.
Message monitoring method further comprising a. The method of claim 1,
The transferring step,
Delivering the message to an electronic device of a general user included in the monitoring group through a dedicated app or web related to the computer system
Message monitoring method, characterized in that. The method of claim 1,
The managing step,
Analyzing interests for each general user registered as the monitoring personnel based on activity information on the Internet related to the general user; And
Classifying general users registered as the monitoring personnel based on the analyzed interests
Message monitoring method comprising a. The method of claim 6,
The transferring step,
Analyzing the content of the message and specifying a category related to the content of the message; And
Creating the monitoring group among general users having interests corresponding to the category
Message monitoring method comprising a. The method of claim 1,
The transferring step,
Specifying a message containing a predetermined keyword among messages included in the open chat chat room as a monitoring target
Message monitoring method comprising a. The method of claim 1,
The transferring step,
Specifying a message reported by a user included in the open chat chat room among the messages included in the open chat chat room as a monitoring target
Message monitoring method comprising a. The method of claim 1,
The transferring step,
Specifying a message input with a request for confirmation of facts by a user included in the open chat chat room as a monitoring target
Message monitoring method comprising a. The method of claim 1,
The message monitoring method,
Providing, by the at least one processor, a reward for participation in monitoring for general users registered as the monitoring personnel
Message monitoring method further comprising a. The method of claim 2,
The message monitoring method,
Providing, by the at least one processor, a reward for participation in monitoring based on the number of unanimously processed messages in a monitoring group including the general user for general users registered as the monitoring personnel
Message monitoring method further comprising a. A computer program stored in a non-transitory computer-readable recording medium for executing the message monitoring method of any one of claims 1 to 12 on the computer system. In a computer system,
At least one processor configured to execute computer readable instructions contained in memory
Including,
The at least one processor,
A user management unit for managing general users registered as monitoring personnel among users of the messenger;
A message delivery unit for delivering a message specified in the open chat room of the messenger to a monitoring group consisting of two or more general users; And
A message processing unit that processes the message according to the authentic intention of the message collected from the general user of the monitoring group
Computer system comprising a. The method of claim 14,
The message processing unit,
If the monitoring group unanimously agrees on the authenticity of the message, processing the message according to the unanimous opinion
Computer system, characterized in that. The method of claim 14,
The message processing unit,
If the authenticity intention of the message in the monitoring group is unanimous, the message is processed as a message of unanimous opinion,
Delivering the message to another monitoring group if the monitoring group does not unanimously agree on the authenticity of the message.
Computer system, characterized in that. The method of claim 16,
The message processing unit,
Registering the message as an exception message when the number of message delivery for the message reaches a predetermined number of times and the authenticity intention for the message in the other monitoring group is not unanimous.
Computer system, characterized in that. The method of claim 14,
The user management unit,
Analyzing interests based on activity information on the Internet related to the general user for each general user registered as the monitoring personnel
Computer system, characterized in that. The method of claim 18,
The message delivery unit,
Analyzing the content of the message, specifying a category related to the content of the message, and creating the monitoring group from among general users with interests corresponding to the category
Computer system, characterized in that. The method of claim 15,
The at least one processor,
A reward providing unit that provides rewards for participation in monitoring based on the number of unanimously processed messages in the monitoring group including the general user for general users registered as monitoring personnel.
Computer system further comprising a.

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