KR20220081716A - System and Method for Providing workload control service based on health station of worker - Google Patents

Abstract

The present invention relates to a system and method for providing a workload adjustment service according to the health status of a delivery driver interlocked with a dedicated application driven by a delivery driver terminal possessed by a delivery driver A bio-signal receiver for receiving the bio-signal of the delivery driver from the app, a health status locator for determining the health status of the delivery driver based on the bio-signal of the delivery driver received by the bio-signal receiver, and health in the health state locator When the delivery driver's work is performed by the workload adjustment service providing system according to the health status of the delivery driver, including a workload adjustment request unit that transmits the status identification result and the workload adjustment request through a health condition management app driven in the delivery driver's terminal The effect of providing a system and method of providing a service provision system and method for adjusting the amount of work according to the health condition of the delivery driver is obtained by simultaneously performing health care in .

Description

{System and Method for Providing workload control service based on health station of worker}

The present invention relates to a system and method for providing a service adjustment service according to the health condition of a delivery driver, and more particularly, a system for providing a workload adjustment service according to the health condition of a delivery driver linked with a dedicated application driven in a delivery driver terminal possessed by a delivery driver and methods.

In general, a courier service is a service that takes over various items such as documents, gifts, personal items, and sales products at the door of the sender and delivers them directly to the recipient.

In addition to the recent increase in non-face-to-face shopping due to the pandemic, the use of courier service is increasing due to the increase in online shopping and ordering, which can improve time efficiency.

Due to this, the work of couriers is overloaded, and as the amount of parcels that must be handled per day increases, structural problems that do not guarantee the uniqueness of couriers occur, as well as problems such as overwork of couriers. In addition, there are frequent occurrences of a situation in which the quality of service is deteriorated, such as a delivery delay due to a heavy workload.

KR 10-2109669 B1 KR 10-0706941 B1

The present invention is derived from such a technical background, and the delivery driver performs health care at the same time as the delivery driver's work, so that the delivery driver's health status is grasped in real time, and an emergency situation occurs, the delivery driver requests rescue An object of the present invention is to provide a system and method for providing a workload adjustment service according to health conditions.

In addition, it is intended to provide a system and method for providing a work load adjustment service according to the health condition of the courier, which can help in health condition care by requesting and providing advice on the health condition from a professional medical institution according to the health condition of the courier.

In addition, in the case of a delivery driver who has a health condition or is judged to be unreasonable in handling the delivery volume on the same day, he/she can request the other adjacent delivery driver to share the workload immediately, thereby reducing the quality of service due to delivery delay. It is intended to provide a system and method for providing a work load adjustment service according to the health condition of delivery drivers that can be prevented.

The present invention for achieving the above object includes the following configuration.

That is, the system for providing a workload adjustment service according to the health status of a delivery driver according to an embodiment of the present invention includes a bio-signal receiving unit that receives a bio-signal of a delivery driver from a health condition management app driven in a delivery driver terminal possessed by the delivery driver; Based on the bio-signal of the delivery driver received by the bio-signal receiving unit, a health state identification unit for understanding the health status of the delivery driver, and the health status identification result and workload adjustment request from the health status identification unit are driven from the delivery driver terminal It includes a workload adjustment request unit transmitted through a dedicated health condition management app.

On the other hand, in the method of providing a workload adjustment service performed in a workload adjustment service providing system including a biosignal receiver, a health status determination unit, and a workload adjustment request unit, the biosignal receiver is driven in the delivery driver terminal possessed by the delivery driver. Receiving the delivery driver's bio-signal from the status management-only app, the health status determining unit determining the delivery driver's health status based on the delivery driver's bio-signal received by the bio-signal receiving unit, and the workload adjustment request unit for the health and transmitting a health condition determination result and a workload adjustment request in the condition determination unit through a health condition management dedicated app driven in the delivery driver terminal.

According to the present invention, health care is performed at the same time as the delivery driver's work is performed, so that the delivery driver's health status is identified in real time, and when an emergency situation occurs, a service is provided to adjust the workload according to the delivery driver's health condition to request a rescue so that he can respond immediately. The effect of providing the system and method is derived.

In addition, according to the health status of the delivery driver, it is possible to provide a system and method for providing a work load adjustment service according to the health status of the delivery driver, which can help in health condition care by requesting and providing advice on the health condition from a specialized medical institution. It works.

In addition, in the case of a delivery driver who has a health condition or is judged to be unreasonable in handling the delivery volume on the same day, he/she can request the other adjacent delivery driver to share the workload immediately, thereby reducing the quality of service due to delivery delay. It is possible to provide a system and method for providing a work load adjustment service according to the health condition of a delivery driver that can be prevented.

1 is a block diagram showing the configuration of a system for providing a workload adjustment service according to a delivery driver's health condition according to an embodiment of the present invention;
2 is an exemplary view of a questionnaire input screen of a health condition management dedicated app performed in a delivery driver terminal according to an embodiment of the present invention;
3 is an exemplary view of a comment management screen of a health condition management dedicated app performed in a delivery driver terminal according to an embodiment of the present invention;
4 is a flowchart for schematically explaining a method of providing a workload adjustment service according to the health status of a courier of the present invention;
5 is a flowchart illustrating a work load adjustment service method according to a delivery driver's health condition performed in the work load adjustment service providing system according to an embodiment of the present invention.

It should be noted that the technical terms used in the present invention are only used to describe specific embodiments, and are not intended to limit the present invention. In addition, the technical terms used in the present invention should be interpreted as meanings generally understood by those of ordinary skill in the art to which the present invention belongs, unless otherwise specifically defined in the present invention, and excessively comprehensive It should not be construed in the meaning of a human being or in an excessively reduced meaning.

Hereinafter, preferred embodiments according to the present invention will be described in detail with reference to the accompanying drawings.

1 is a block diagram illustrating the configuration of a system for providing a work load adjustment service according to a delivery driver's health condition according to an embodiment of the present invention.

The work load adjustment service providing system 10 according to the health condition of the delivery driver according to an embodiment is the amount of work according to the health condition through a health condition management dedicated app installed and driven in at least one or more delivery driver terminals 20, 20a, 20b Includes service platforms that provide coordination services.

The delivery driver terminal 20 is a user terminal possessed by the delivery driver. Delivery driver terminal 20 is a smart phone (Smart Phone), a portable terminal (Portable Terminal), a mobile terminal (Mobile Terminal), a foldable terminal (Foldable Terminal), a personal digital assistant (PDA), PMP (Portable) Multimedia Player) terminal, telematics terminal, navigation terminal, personal computer, notebook computer, slate PC, tablet PC, ultrabook, wearable device ( Wearable Device, for example, watch-type terminal (Smartwatch), glass-type terminal (Smart Glass), HMD (Head Mounted Display), etc.), Wibro (Wibro) terminal, IPTV (Internet Protocol Television) terminal, smart TV, digital It can be applied to various terminals such as a broadcasting terminal, an AVN (Audio Video Navigation) terminal, an A/V (Audio/Video) system, a flexible terminal, and a digital signage device.

In one embodiment, the delivery driver terminal 20 acquires the delivery driver's biometric information from a smart watch or other sensor device worn by the delivery driver.

At this time, the delivery driver terminal 20 receives the delivery driver's biometric information from the biosignal detection device 25 implemented as a smart watch, smart band, or other sensor device through a short-range wireless communication method such as Bluetooth.

The biosignal detection device 25 implemented as a smart watch, smart band, or other sensor device measures the blood pressure or pulse of the delivered delivery driver and transmits all of the technical components to the delivery driver terminal 20 in a short-distance wireless communication method. interpreted to be inclusive.

In addition, the delivery driver terminal 20 may receive the delivery driver's biometric information measured directly from the biosignal detection device 25, and additionally obtain additional information through the questionnaire. For example, the delivery driver's age, weight, height, working hours, mood state, diagnosis disease name, medication information, etc. are included. However, the present invention is not limited thereto, and various pieces of information that can be helpful in understanding the physical condition of the delivery driver are all input as additional information.

In one embodiment, the health condition management dedicated app driven in the delivery driver terminal 20 is linked with the delivery status monitoring app used for delivery of the delivery driver to quickly and accurately grasp the delivery status of the delivery driver.

In addition, the health condition management dedicated app driven in the delivery driver terminal 20 receives and displays information such as a workload adjustment request and advance alarm from the workload adjustment service providing system 10 according to an embodiment.

That is, the delivery driver may check the workload adjustment request alarm or the advance preparation alarm through the dedicated app for health condition management of the delivery driver terminal 20 in his possession.

As shown in FIG. 1 , the system 10 for providing a workload adjustment service according to the health status of a delivery driver according to an embodiment of the present invention includes the communication unit 110 , the biosignal receiver 120 , the health status determination unit 130 , and the workload adjustment request. It includes a unit 140 , a medical information providing unit 150 , and a workload sharing unit 160 .

The communication unit 110 communicates with any internal component or at least one external terminal through a wired/wireless communication network. In this case, the external arbitrary terminal may include a plurality of delivery driver terminals 20 , 20a , 20b , a delivery company server 30 , a medical professional terminal 40 , and the like. Here, as wireless Internet technologies, wireless LAN (WLAN), DLNA (Digital Living Network Alliance), WiBro (Wireless Broadband: Wibro), Wimax (World Interoperability for Microwave Access: Wimax), HSDPA (High Speed Downlink Packet Access) ), High Speed Uplink Packet Access (HSUPA), IEEE 802.16, Long Term Evolution (LTE), Long Term Evolution-Advanced (LTE-A), Wireless Mobile Broadband Service (WMBS), etc. In this case, the communication unit 110 transmits and receives data according to at least one wireless Internet technology within a range including Internet technologies not listed above. In addition, short-range communication technologies include Bluetooth, Radio Frequency Identification (RFID), Infrared Data Association (IrDA), Ultra Wideband (UWB), ZigBee, and Near Field Communication (NFC). , Ultra Sound Communication (USC), Visible Light Communication (VLC), Wi-Fi (Wi-Fi), Wi-Fi Direct (Wi-Fi Direct), etc. may be included. In addition, the wired communication technology may include Power Line Communication (PLC), USB communication, Ethernet, serial communication, optical/coaxial cable, and the like.

The bio-signal receiver 120 receives the bio-signal of the delivery driver from the health condition management dedicated app driven in the delivery driver terminal 20 possessed by the delivery driver.

In one embodiment, the biosignal receiver 120 receives the pulse and blood pressure information of the delivery driver measured by a smart watch or other sensor device worn by the delivery driver in real time. However, the biosignal received by the biosignal receiver 120 is not limited thereto.

In this case, the bio-signal receiver 120 receives the delivery driver's biometric information including the delivery driver's pulse and blood pressure in real time, or includes the delivery driver's pulse and blood pressure in units of several seconds, a set period by the delivery driver or service operator. It is possible to collect biometric information of delivery drivers.

2 is an exemplary diagram of a questionnaire input screen of a health condition management dedicated app performed in a delivery driver terminal according to an embodiment of the present invention.

As shown in FIG. 2 , the bio-signal receiver 120 may further acquire additional information through a questionnaire using an app dedicated to health condition management of the delivery driver terminal 20 . For example, the delivery driver's age, weight, height, working hours, mood state, diagnosis disease name, medication information, etc. are included. However, the present invention is not limited thereto, and various pieces of information that may be helpful in understanding the physical condition of the delivery driver may all be input as additional information.

The health status determining unit 130 determines the health status of the delivery driver based on the delivery driver's bio-signals received by the bio-signal receiver 120 .

When the pulse or blood pressure included in the bio-signal of the delivery driver received by the bio-signal receiver 120 is out of a preset normal range, the health state determining unit 130 determines that there is an abnormality in the health state.

In one embodiment, the health status determining unit 130 analyzes big data on the information collected by the biosignal receiver 120, the health status questionnaire directly input by the delivery driver, and the accumulated previous biosignals of the delivery driver. Through this, it is possible to recognize whether an abnormality has occurred in the health state.

The workload adjustment request unit 140 transmits the health condition determination result and the workload adjustment request from the health condition determination unit 130 through a health condition management dedicated app driven in the delivery driver terminal 20 .

The workload adjustment request unit 140 transmits a health condition abnormality notification message through the health condition management dedicated app of the delivery driver terminal 20 when the health condition determination unit 130 determines that there is an abnormality in the health condition.

And, it transmits a workload adjustment request to reduce the workload according to the health status. It is possible to further provide ratio information about the specific amount of work adjustment so that an abnormal condition is identified in the health condition and the workload is reduced to 70% or 50% or less correspondingly according to the degree of the condition.

For example, if the delivery driver's body temperature is slightly higher or blood pressure is slightly higher than usual, a health condition notification message and a request to adjust the workload to reduce the workload to less than 80% within a few days as a warning send the message together. As a result, it is possible to continuously monitor the physical condition of the delivery driver and promptly take action accordingly, thereby preventing the delivery driver from overworking due to overwork, and taking preemptive measures against problems such as overwork. is derived

In one aspect of the present invention, the workload adjustment request unit 140 sends the delivery driver information to the delivery company server 30 according to the health status detection result in the health status detection unit 130 and the workload according to the health status of the delivery driver. Send more reconciliation requests.

That is, the delivery company server 30 may request to adjust the workload so that the amount allocated to the delivery driver can be adjusted.

In addition, the workload adjustment request unit 140 may obtain from the delivery company server 30 information about delivery drivers in charge of adjacent areas that can receive the amount of delivery drivers who have a health condition.

Additionally, the workload adjustment request unit 140 may further determine whether it is possible to perform the remaining work according to the plan by identifying the relationship between the delivery driver's work progress speed and the remaining delivery amount.

The workload adjustment request unit 140 receives the delivery amount information allocated to the delivery driver on the same day from the delivery company server 30, or the delivery amount information distributed on the same day from the delivery driver through the health condition management app of the delivery driver terminal 20 is input.

The workload adjustment request unit 140 reflects the progress so far to determine whether the delivery amount that the delivery driver should deliver within the same day can be delivered. You can send a message to share. At this time, information on nearby couriers who can deliver additional quantities is also provided.

Accordingly, you can ask for help from other couriers who can share tasks nearby. Conversely, a courier who can sufficiently handle the workload of the day can increase profits by allocating additional volumes, and can prevent delays in parcel delivery.

According to a characteristic aspect of the present invention, when an abnormal situation is detected according to the health status detection result in the health status identification unit 130, the workload sharing unit 160 is a delivery driver in charge of a neighboring area obtained from the delivery company server 30 According to the information, based on the workload of the other courier within a predetermined distance, the workload of the courier whose abnormal situation is detected is distributed and an additional job request is transmitted to the other courier.

At this time, the workload sharing unit 160 determines the health status of the delivery driver in charge of the adjacent area according to the identification information of the delivery driver in charge of the adjacent area based on the health status information big data, and at least one delivery service in charge of the adjacent area that can increase the workload It transmits a workload adjustment request message to the driver's terminal to request additional distribution of the delivery volume of the delivery driver who has an abnormal health condition.

The workload sharing unit 160 identifies the invoice numbers of the delivered goods assigned to the delivery driver who has an abnormal health condition from the delivery company server 30 and then distributed to other delivery drivers. In addition, based on the identified invoice number, a delay notice may be further provided to the recipient of the corresponding item regarding the delivery status of the parcel.

Accordingly, it is possible to minimize disruptions to the logistics delivery schedule by identifying and providing replacement personnel who can immediately replace the delivery volume of the delivery driver who has a health condition. If relocation takes time, the recipient can be notified automatically.

In another embodiment, when the workload adjustment request unit 140 detects an abnormal condition according to the health condition determination result in the health condition determination unit 130, the abnormal signal is detected by another courier terminal located at the shortest distance. A help request message according to the location information of the delivery driver and the abnormal signal may be further transmitted.

For example, when an immediate response such as cardiac arrest or hyperventilation is required, the workload adjustment request unit 140 is at least one located in the shortest distance from the location of the courier so that he can quickly request help according to the abnormal situation of the courier. of the other courier terminals (20a, 20b) are identified. Then, a help request message according to the location information and the abnormal signal of the delivery driver terminal 20 is transmitted to at least one other delivery driver terminal 20a, 20b located in the identified shortest distance.

The workload adjustment service providing system 10 according to an embodiment may promptly notify whether an emergency situation occurs to a preset guardian or an emergency contact network such as 119 when an emergency situation that requires an urgent response to the health condition of the delivery driver occurs. have. For example, even if a delivery driver falls down in a parking lot or hallway with few people, it can be dealt with immediately, preventing further damage.

At this time, the workload adjustment service providing system 10 transmits a message including information on the current location information of the delivery driver who has an abnormal situation and health condition abnormality information to a preset guardian or 119 paramedics.

Or, when the mobile phone shake is recognized in an emergency in the health condition management app driven by the delivery driver terminal 20, or an emergency call signal is input, a call is made to an emergency center such as 119 immediately, and the current location information of the delivery driver and a function of transmitting a message including information on health condition abnormality may be mounted.

In an additional aspect of the present invention, when an abnormal situation is detected according to the result of the health condition determination by the health condition determination unit, the medical information providing unit 150 requests a medical professional for advice on the health condition, and receives the consultation result is provided through a dedicated health condition management app driven in the delivery driver terminal 20 .

3 is an exemplary diagram of a comment management screen of a health condition management dedicated app performed in a delivery driver terminal according to an embodiment of the present invention.

The workload adjustment service providing system 10 according to an embodiment stores and manages the basic information of the delivery driver and the advisory comments received from the medical professional or the comments directly input by the delivery driver by date, as shown in FIG. 3 .

The medical information providing unit 150 advises on the health status of the delivery driver with a medical institution or a medical professional terminal 40 possessed by a medical professional directly input from the delivery driver through the dedicated app for health condition management of the delivery driver terminal 20 can request Accordingly, the medical information providing unit 150 continuously monitors the health condition of the delivery driver identified by the health condition determination unit 130 , and when an abnormal situation occurs, it notifies the medical institution immediately, thereby promptly responding to the abnormal situation. It is possible to cope with it, so it is possible to minimize the damage caused by the heavy workload of the courier.

However, the present invention is not limited thereto, and even if the delivery driver does not directly set it, a consultation may be requested from a medical institution or a medical professional terminal 40 possessed by a medical professional preset by the workload adjustment service operator.

The medical professional terminal 40 is interpreted to encompass all terminal devices provided in medical institutions such as hospitals or user terminal devices possessed by medical professionals such as doctors or nurses.

4 is a flowchart schematically illustrating a method of providing a workload adjustment service according to a delivery driver's health condition according to the present invention.

As shown in FIG. 4 , in the method of providing a workload adjustment service according to an embodiment, first, the bio-signal sensing device 25 worn by the delivery driver detects the delivery driver's biometric information ( S400 ).

The biosignal detection device 25 is implemented as a smart watch or other sensor device possessed by the delivery driver, and transmits the delivery driver's biometric information to the delivery driver terminal 20 using a short-range wireless communication method such as Bluetooth (S402).

The biosignal detection device 25 implemented as a smart watch, smart band, or other sensor device measures the blood pressure or pulse of the delivered delivery driver and transmits all of the technical components to the delivery driver terminal 20 in a short-distance wireless communication method. interpreted to be inclusive.

In addition, the delivery driver terminal 20 may receive the delivery driver's biometric information measured directly from the biosignal detection device 25 (S410), and additionally obtain additional information through the questionnaire (S412). For example, the delivery driver's age, weight, height, working hours, mood state, diagnosis disease name, medication information, etc. are included. However, the present invention is not limited thereto, and various pieces of information that may be helpful in understanding the physical condition of the delivery driver may all be input as additional information.

The delivery driver terminal 20 transmits the delivery driver's biometric information and additional information to the workload adjustment service providing system 10 (S415).

Then, the workload adjustment service providing system 10 stores the received information (S420), and analyzes and processes the information (S425).

At this time, analyzing and processing the information is a series of processes of analyzing whether an abnormality has occurred by identifying the health status of the delivery driver possessing the delivery driver terminal 20, and redistributing the workload according to the health status of the delivery driver It includes a series of procedures for

In an embodiment, the workload adjustment service providing system 10 is interlocked with a transportation status monitoring app used for courier transportation of a courier through a health condition management dedicated app driven in the delivery driver terminal 20 to process the delivery of the delivery driver Able to grasp the situation quickly and accurately.

According to an additional aspect of the present invention, if necessary, an external professional medical professional terminal 40 requests advice on the health status of the delivery driver (S430), receives the response (S435), and converts it into big data (S440). It may be transmitted to the terminal 20 .

At this time, the information to be converted into big data includes the health status check history of the delivery driver and prior recognition according to emergency matters.

That is, the workload adjustment service providing system 10 transmits information such as a workload adjustment request and a preliminary alarm to the delivery driver terminal 20 according to the information analysis and processing results ( S450 ).

Then, the health condition management dedicated app driven by the delivery driver terminal 20 displays the delivery driver's health status identification result and the workload adjustment request notification message received from the workload adjustment service providing system 10 . It also displays workload adjustment alarms and proactive alarm messages.

That is, the delivery driver may check the workload adjustment request alarm or advance preparation alarm through the health condition management app of the delivery driver terminal 20 in his possession ( S460 ).

In addition, the workload adjustment service providing system 10 may further transmit the result of determining the health status of the delivery driver and the workload adjustment request to the delivery company server 30 ( S470 ). The delivery company server 30 may manage the health status and workload of the delivery driver based on the health status identification result and the workload adjustment request received from the workload adjustment service providing system 10 , and may give work-related instructions.

Then, the workload adjustment service providing system 10 receives a response to the workload adjustment request from the courier company server 30 and transmits the operation adjustment instruction to the delivery driver terminal 20 (S480).

Or, when the mobile phone shake is recognized in an emergency, or an emergency call signal is input to the health condition management app driven by the delivery driver terminal 20, an emergency SOS call is immediately made to an emergency center such as 119, and the delivery driver's current A function for transmitting a message including information on location information and health condition abnormality information may be mounted.

In other words, it is possible to preemptively deal with serious problem situations such as overwork due to overwork by adjusting the workload in advance according to the health condition of the delivery driver.

5 is a flowchart illustrating a work load adjustment service method according to a delivery driver's health condition performed in the work load adjustment service providing system according to an embodiment of the present invention.

In the method of providing a workload adjustment service performed in a workload adjustment service providing system including a biosignal receiver, a health status determiner, and a workload adjustment request unit, first, the biosignal receiver is health driven in a delivery driver terminal possessed by a delivery driver Receives the delivery driver's bio-signal from the status management-only app (S500).

In one embodiment, the biosignal receiver receives the pulse and blood pressure information of the delivery driver measured by a smart watch or other sensor device worn by the delivery driver in real time. However, the biosignal received by the biosignal receiver is not limited thereto.

At this time, the biosignal receiver receives the delivery driver's biometric information including the delivery driver's pulse and blood pressure in real time, or includes the delivery driver's pulse and blood pressure in units of several seconds, set by the delivery driver or service operator biometric information can be collected.

In addition, the health state determiner determines the health state of the delivery driver based on the delivery driver's bio-signal received by the bio-signal receiver (S510).

When the pulse or blood pressure included in the bio-signal of the delivery driver received by the bio-signal receiver is out of a preset normal range, the health state determining unit determines that there is an abnormality in the health state.

In one embodiment, the health status determination unit is a health condition through big data analysis of the information collected from the bio-signal receiver, the health status questionnaire directly input by the delivery driver, and the accumulated previous bio-signals of the delivery driver. can recognize whether or not

In addition, when an abnormality is detected in the health state as a result of the health state identification by the health state determination unit, the workload adjustment request unit transmits the workload adjustment request through a health condition management dedicated app driven in the delivery driver's terminal (S530).

In one aspect of the present invention, if abnormality is detected in the health state according to the health state identification result in the health state identification unit, the delivery driver information and the workload adjustment request according to the health status of the delivery driver are further transmitted to the delivery company server (S540).

The workload adjustment request unit transmits a workload adjustment request to reduce the workload according to the health condition when the health status identification unit determines that there is an abnormality in the health condition. It is possible to further provide ratio information about the specific amount of work adjustment so that an abnormal condition is identified in the health condition and the workload is reduced to 70% or 50% or less correspondingly according to the degree of the condition.

For example, if the delivery driver's body temperature is slightly higher or blood pressure is slightly higher than usual, a health condition notification message and a request to adjust the workload to reduce the workload to less than 80% within a few days as a warning send the message together. As a result, it is possible to continuously monitor the physical condition of the delivery driver and promptly take action accordingly, thereby preventing the delivery driver from overworking due to overwork, and taking preemptive measures against problems such as overwork. is derived

Afterwards, when an abnormal situation is detected according to the result of the health condition determination by the health condition determination unit, the medical information providing unit requests a medical professional for advice on the health condition (S550), and the received consultation result is driven by the delivery driver terminal It is transmitted and provided through an app dedicated to health condition management (S560).

The medical information provider continuously monitors the health status of the delivery driver identified by the health status identification section, and if an abnormal situation occurs, it is immediately notified to the medical institution so that it is possible to quickly respond to the abnormal situation, so that the delivery driver's overload damage can be minimized.

In a further aspect of the present invention, when an abnormal situation is detected according to the health state identification result in the health state determination unit, the location information and abnormal signal of the courier for which the abnormal signal is detected to another courier terminal located in the shortest distance Sends more help request messages according to

And, when the workload sharing unit detects an abnormal situation according to the health condition identification result in the health condition determination unit, based on the workload of other couriers within a predetermined distance, distribute the workload of the courier for which the abnormal situation is detected ( S570), and transmits an additional job request to another courier (S580).

In other words, when an abnormal situation is detected according to the health status identification result in the health status identification unit, the workload sharing unit is based on the workload of other couriers within a predetermined distance according to the information of the courier in charge of the adjacent area obtained from the courier company server, the abnormal situation By distributing the detected work load of the courier, an additional work request is transmitted to other couriers.

At this time, the workload sharing unit identifies the health status of the delivery driver in charge in the adjacent area according to the identification information of the delivery driver in charge in the adjacent area based on the health status information big data, and provides at least one terminal in charge of the delivery driver in charge of the adjacent area that can increase the workload. Sends a work load adjustment request message requesting additional distribution of the delivery volume of the delivery driver who has an abnormal condition.

And the workload adjustment service providing system transmits the health status identification result to the delivery driver terminal to the delivery company terminal (S590).

The above-described method may be implemented as an application or implemented in the form of program instructions that may be executed through various computer components and recorded in a computer-readable recording medium. The computer-readable recording medium may include program instructions, data files, data structures, etc. alone or in combination.

The program instructions recorded in the computer-readable recording medium are specially designed and configured for the present invention, and may be known and available to those skilled in the computer software field.

Examples of the computer-readable recording medium include hard disks, magnetic media such as floppy disks and magnetic tapes, optical recording media such as CD-ROMs and DVDs, and magneto-optical media such as floppy disks. media), and hardware devices specially configured to store and execute program instructions, such as ROM, RAM, flash memory, and the like.

Examples of program instructions include not only machine language codes such as those generated by a compiler, but also high-level language codes that can be executed by a computer using an interpreter or the like. The hardware device may be configured to operate as one or more software modules for carrying out the processing according to the present invention, and vice versa.

Although the above has been described with reference to the embodiments, it will be understood by those skilled in the art that various modifications and changes can be made to the present invention without departing from the spirit and scope of the present invention as set forth in the following claims. will be able

10: Workload adjustment service provision system
20, 20a, 20b: courier driver terminal 30: courier company server
40: professional medical personnel terminal 110: communication department
120: bio-signal receiver 130: health status detection unit
140: workload adjustment request unit 150: medical information provision unit
160: work load division

Claims (10)

A bio-signal receiver for receiving a bio-signal of a delivery driver from a health condition management-only app driven in a delivery driver's terminal possessed by the delivery driver;
a health condition determining unit for determining the health condition of the delivery driver based on the delivery driver's bio-signal received by the bio-signal receiver; and
Workload adjustment request unit for transmitting a health condition determination result and a workload adjustment request in the health condition determination unit through a health condition management dedicated app driven in the delivery driver terminal; delivery system.
The method of claim 1,
The workload adjustment request unit,
In accordance with the health status identification result in the health status identification unit, the delivery driver information and the workload adjustment request according to the health status of the delivery driver are further transmitted to the delivery company server.
The method of claim 1,
When an abnormal situation is detected according to the health status determination result in the health condition determination unit, a health condition consultation is requested from a medical professional, and the received consultation result is transmitted through a health condition management app driven in the delivery driver terminal. Medical information providing unit to transmit; further comprising, the workload adjustment service providing system according to the health condition of the delivery driver.
The method of claim 1,
The workload adjustment request unit,
When an abnormal situation is detected according to the result of the health state identification in the health state determination unit, the location information of the courier for which the abnormal signal is detected and a help request message according to the abnormal signal are further transmitted to another courier service terminal located at the shortest distance. A system for adjusting the workload according to the health condition of the delivery driver.
3. The method of claim 2,
When an abnormal situation is detected according to the health status identification result in the health state identification unit, based on the workload of other couriers within a predetermined distance, the workload of the courier for which the abnormal situation is detected is distributed to other couriers for additional work A work load sharing unit for transmitting a request; further comprising, a work load adjustment service providing system according to the health status of the delivery driver.
A method of providing a workload adjustment service performed in a workload adjustment service providing system including a biosignal receiving unit, a health status determining unit, and a workload adjustment requesting unit, the method comprising:
receiving, by a biosignal receiver, a biosignal of a delivery driver from a health condition management-only app driven in a delivery driver terminal possessed by the delivery driver;
determining, by the health state determining unit, the health state of the delivery driver based on the bio-signal of the delivery driver received by the bio-signal receiver; and
Transmitting, by the workload adjustment request unit, the health condition determination result and the workload adjustment request in the health condition determination unit through a health condition management dedicated app driven in the delivery driver terminal; HOW TO PROVIDE SERVICES.
7. The method of claim 6,
The transmitting step is
A method of providing a workload adjustment service according to the health status of the delivery driver, further transmitting the delivery driver information and the workload adjustment request according to the health status of the delivery driver to the delivery company server according to the health status detection result in the health status identification unit.
7. The method of claim 6,
When the medical information providing unit detects an abnormal situation according to the health condition determination result in the health condition determination unit, it requests a health condition advice from a medical professional, and manages the health condition driven by the delivery driver terminal for the received consultation result Transmitting through a dedicated app; further comprising, a method of providing a workload adjustment service according to the health condition of the courier.
7. The method of claim 6,
The transmitting step is
When an abnormal situation is detected according to the result of the health state identification in the health state determination unit, the location information of the courier for which the abnormal signal is detected and a help request message according to the abnormal signal are further transmitted to another courier service terminal located at the shortest distance. A method of providing a work load adjustment service according to the health condition of the courier.
8. The method of claim 7,
When the workload sharing unit detects an abnormal situation according to the health status identification result in the health condition determining unit, based on the workload of other courier within a predetermined distance, the workload of the courier for which the abnormal situation is detected is distributed to other couriers Transmitting an additional work request to; further comprising, a method of providing a work load adjustment service according to the health status of the courier.

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