CN111599077B - Data management method and communication terminal - Google Patents

Data management method and communication terminal Download PDF

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CN111599077B
CN111599077B CN202010386659.0A CN202010386659A CN111599077B CN 111599077 B CN111599077 B CN 111599077B CN 202010386659 A CN202010386659 A CN 202010386659A CN 111599077 B CN111599077 B CN 111599077B
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刘方宇
胡宇琪
邹雪皎
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Qingdao Hisense Medical Equipment Co Ltd
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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
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    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
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Abstract

The application discloses a data management method and a communication terminal, which are used for improving the efficiency of allocating sequence numbers for representing business handling orders to target objects and ensuring that computer resources of a business processing system are utilized with maximum efficiency. The method comprises the following steps: receiving an allocation instruction for allocating sequence numbers to a first target object, wherein the sequence numbers are used for representing the transaction sequence of target services of the first target object; responding to the distribution instruction, and acquiring description information of the first target object; determining the sorting value of the first target object according to the description information; if at least one second target object with the assigned sequence number exists, comparing the ordering values of the second target objects with the ordering value of the first target object respectively; according to the comparison result, if a second target object meeting the condition exists, the sequence number allocated to the first target object is before the second target object meeting the condition.

Description

Data management method and communication terminal
Technical Field
The present application relates to the field of data processing technologies, and in particular, to a data management method and a communication terminal.
Background
With the development of science and technology, digitization has become a trend of transformation of each industry, so that number calling during service handling slowly changes from the former pure manual management, namely, a worker completely specifies a service handling sequence, to a digitized number calling system.
However, the inventor finds that even though a number calling system exists at present, the number calling system only changes the assigned service processing order of the staff into the assigned number calling order on the number calling system through the staff, and the number of the number calling system is simply and sequentially assigned according to the time sequence of the user, and the actual situation is complex, and the number still needs to be manually arranged by the staff, so that the problems of single number assignment and management mode, complex operation during manual intervention and low utilization rate of computer resources still exist in the related art.
Disclosure of Invention
The application aims to provide a data management method and a communication terminal, which are used for solving the problem of low efficiency of number calling management in the related technology, improving the efficiency of allocating sequence numbers for representing business handling orders to target objects and greatly ensuring the effective utilization of computer resources of a business handling system.
According to an aspect of an exemplary embodiment, there is provided a data management method, the method including:
receiving an allocation instruction for allocating sequence numbers to a first target object, wherein the sequence numbers are used for representing the transaction sequence of target services of the first target object;
responding to the distribution instruction, and acquiring description information of the first target object;
determining the sorting value of the first target object according to the description information;
if at least one second target object with the assigned sequence number exists, comparing the ordering values of the second target objects with the ordering value of the first target object respectively;
according to the comparison result, if a second target object meeting the condition exists, the sequence number allocated to the first target object is before the second target object meeting the condition; wherein the second target object satisfying the condition is: and a second target object with the service processing order determined according to the sorting value, which is behind the first target object.
The beneficial effects produced by the embodiment are as follows: the present embodiment determines the sequence number allocated to the first target object according to the description information of the first target object. In contrast to the related art in which the sequence number requested to be allocated by the first target object can only be ranked at the end of the second target object of the currently allocated sequence number, a method is provided in which the sequence number allocated to the first target object can precede at least one second target object of the currently allocated sequence number. Therefore, in this embodiment, the most reasonable sequence number may be allocated to the first target object according to the description information of the first target object, so as to improve the efficiency of allocating sequence numbers in service handling, and maximally save computer processing resources of a service system where the target service is located.
In some exemplary embodiments, the method further comprises:
if at least one second target object with the allocated sequence number does not exist, the sequence number which represents the business transaction sequence as the head is allocated to the first target object, and the association relationship between the sequencing value of the first target object and the sequence number of the first target object is established.
The beneficial effects produced by the embodiment are as follows: in this embodiment, compared to the other implementation scenario in the previous embodiment, where at least one second target object including an assigned sequence number does not exist, that is, when the second target object does not exist, it indicates that the first target object is a target object for which a sequence number is assigned to the first request of the target service in the current service processing cycle, and then assigns a sequence number representing a top service transaction order to represent the service transaction order. And the incidence relation between the sequencing value of the target object and the sequence number of the target object is established, so that other subsequent target objects can conveniently determine the corresponding sequencing values.
In some exemplary embodiments, after comparing the ranking values of the specified number of second target objects with the ranking values of the first target objects, respectively, the method further comprises:
and if the second target object meeting the condition does not exist, distributing a sequence number with a last service transaction sequence to the first target object.
The beneficial effects produced by the embodiment are as follows: by means of the embodiment, a further possible implementation scenario under two different implementation scenarios is provided, namely, an implementation mode when there is a second target object with an assigned sequence number, but there is no second target object satisfying the condition. Through the implementation mode of distributing the sequence numbers for the first target object under different scenes, various different implementation modes of determining the sequence numbers representing the business transaction sequence for the first target object are provided, and the management of the sequence number data is enhanced.
In some exemplary embodiments, the determining the ranking value of the first target object according to the description information includes:
analyzing the description information of the first target object, and identifying preset attribute information;
acquiring preset values corresponding to the preset attribute information and weight factors corresponding to the preset values;
obtaining an adjustment value by adopting a weighted summation mode for each obtained preset value and the weight factor of each preset value;
reducing the reference value of the target object by using the adjustment value, wherein the difference value of the reference values between adjacent target objects is a designated step length; the adjacent target object is a target object in two adjacent distribution instructions with sending time, and the reference value of the target object which sends the distribution instruction first is lower than that of the target object which sends the distribution instruction later.
The beneficial effects produced by the embodiment are as follows: according to the embodiment, a specific implementation manner for determining the ranking value according to the description information of the first target object is provided, and according to the specific implementation manner, an adjustment value for adjusting the reference value of the first target object can be obtained according to the preset attribute information of the first target object, so that the reference value of the first target object is adjusted by using the obtained adjustment value, and the last ranking value of the first target object is obtained, so that the sequence number of the first target object is allocated according to the ranking value, and the accuracy of allocating the sequence number to the first target object is improved.
In some exemplary embodiments, the maximum value of the weighted summation result of all the preset attribute information and the corresponding weight factors is an adjustment upper limit value of the ranking value, and the adjustment upper limit value is a preset multiple of the specified step length.
The beneficial effects produced by the embodiment are as follows: it is further limited by this embodiment that in the above embodiment, when the ranking value of the first target object is adjusted, the maximum adjustable upper limit of the adjustment value is a preset multiple of the specified step length, so as to define a value that the first target object can be adjusted forward at most, and to ensure the limit of the adjustment value of each target object, so that the adjustment of the first target object is more reasonable. Furthermore, the first target object can be determined to be compared with a specified number of second target objects according to the upper limit value of the adjustment value, and the comparison with all the second target objects is not needed, so that the reasonability of sequence number distribution is improved.
In some exemplary embodiments, the preset attribute information includes at least one of the following information: the system comprises a reservation user, indication information for indicating a passed number, an appointed age group, an intermediate processing link of processing progress and additional service information matched with the target service.
The beneficial effects produced by the embodiment are as follows: by the embodiment, the type contained in the preset attribute information of the first target object is further defined.
In some exemplary embodiments, after the receiving an allocation instruction for allocating a sequence number to the first target object and before the responding to the allocation instruction, the method further includes:
and determining that the number of the second target objects is smaller than the upper limit of the number of the target objects which can be handled by the target business.
The beneficial effects produced by the embodiment are as follows: according to the embodiment, the target service is limited to have the upper limit value of the processable target objects in each service processing period, so that the sequence numbers can be determined not to be allocated to the target objects exceeding the upper limit value of the number of the target objects, computer processing resources are saved, and the accuracy of allocating the sequence numbers to the target objects is guaranteed.
In some exemplary embodiments, the method further comprises:
monitoring an influence parameter of the upper limit of the number of the target objects;
and when the influence parameters change in a specified period, adjusting the upper limit of the number of the target objects according to a preset adjustment strategy.
The beneficial effects produced by the embodiment are as follows: through the embodiment, the upper limit value of the processable target object is further limited, and can be adjusted according to some influence factors, so that the use efficiency of computer processing resources is improved.
In some exemplary embodiments, the impact parameter includes at least one of the following information within one transaction period: the total duration of the transaction time period of the target service, the average transaction duration of a single target object and the average value of the number of transactable target objects;
the adjusting the upper limit of the number of the target objects according to a preset adjusting strategy comprises:
adjusting the target object quantity upper limit according to the following formula:
Figure BDA0002484056980000051
wherein E' is an upper limit of the number of the target objects after adjustment, E is an upper limit of the target objects before adjustment, T is the total duration, P is the average value of the number of the target objects, T is the average handling duration, Q is an influence coefficient, and P1, P2.
The beneficial effects produced by the embodiment are as follows: by means of the present embodiment, a specific implementation of adjusting the upper limit of the target object is provided, by which the adjustment of the upper limit of the target object is more accurate.
In some exemplary embodiments, the method further comprises:
acquiring a number calling rule corresponding to the target service from a corresponding relation between a preset service and the number calling rule;
and executing the number calling operation according to the number calling rule.
The beneficial effects produced by the embodiment are as follows: different number calling rules are provided through the embodiment, so that processing resources of each system can be better utilized in order to meet the requirements of different processing systems.
In some exemplary embodiments, the obtaining a number-calling rule corresponding to the target service from a preset correspondence between the service and the number-calling rule includes:
if the transaction types of the target service transaction are in sequence, the number calling rule is in sequence;
if the transaction type of the target service transaction comprises at least two sub-services, the number calling rule is to alternately call numbers for different sub-services;
and if the transaction type of the target service transaction is that one service transaction channel simultaneously transacts services for at least two sequence number queues, the number calling rule is to alternately call the number of each sequence number queue.
The beneficial effects produced by the embodiment are as follows: the embodiment further provides an optional number calling mode, and a proper number calling rule can be selected according to the requirements of different service system scenes.
In some exemplary embodiments, the method further comprises:
and if a manual distribution instruction for the sequence number of the first target object is received, determining the sequence number of the first target object according to the manual distribution instruction.
The beneficial effects produced by the embodiment are as follows: through the embodiment, the implementation mode of manually allocating the sequence number is provided, the diversity of the sequence number allocated to the first target object is increased, the rationality of the sequence number allocated to the first target object is better guaranteed, and the utilization of computer resources of the business handling system is greatly improved.
According to another aspect of the exemplary embodiments, there is provided a communication terminal including:
the input and output unit is configured to receive an allocation instruction for allocating a sequence number to the first target object, transmit the allocation instruction to the processor, and acquire a sequence number allocation result;
a processor connected with the input-output unit and configured to:
receiving an allocation instruction for allocating sequence numbers to a first target object through the input/output unit, wherein the sequence numbers are used for representing the transaction sequence of target services of the first target object;
responding to the distribution instruction, and acquiring description information of the first target object;
determining the sorting value of the first target object according to the description information;
if at least one second target object with the assigned sequence number exists, comparing the ordering values of the second target objects with the ordering value of the first target object respectively;
according to the comparison result, if a second target object meeting the condition exists, the sequence number allocated to the first target object is before the second target object meeting the condition; wherein the second target object satisfying the condition is: and a second target object with the service processing order determined according to the sorting value, which is behind the first target object.
In some exemplary embodiments, the processor is further configured to:
if at least one second target object with the allocated sequence number does not exist, the sequence number which represents the business transaction sequence as the head is allocated to the first target object, and the association relationship between the sequencing value of the first target object and the sequence number of the first target object is established.
In some exemplary embodiments, after comparing the ranking values of the specified number of second target objects with the ranking values of the first target objects, respectively, the processor is further configured to:
and if the second target object meeting the condition does not exist, distributing a sequence number with a last service transaction sequence to the first target object.
In some exemplary embodiments, when determining the ranking value of the first target object according to the description information, the processor is specifically configured to:
analyzing the description information of the first target object, and identifying preset attribute information;
acquiring preset values corresponding to the preset attribute information and weight factors corresponding to the preset values;
obtaining an adjustment value by adopting a weighted summation mode for each obtained preset value and the weight factor of each preset value;
reducing the reference value of the target object by using the adjustment value, wherein the difference value of the reference values between adjacent target objects is a designated step length; the adjacent target object is a target object in two adjacent distribution instructions with sending time, and the reference value of the target object which sends the distribution instruction first is lower than that of the target object which sends the distribution instruction later.
In some exemplary embodiments, the maximum value of the weighted summation result of all the preset attribute information and the corresponding weight factors is an adjustment upper limit value of the ranking value, and the adjustment upper limit value is a preset multiple of the specified step length.
In some exemplary embodiments, the preset attribute information includes at least one of the following information: the system comprises a reservation user, indication information for indicating a passed number, an appointed age group, an intermediate processing link of processing progress and additional service information matched with the target service.
In some exemplary embodiments, after the receiving the allocation instruction for allocating the sequence number to the first target object and before the responding to the allocation instruction, the processor is further configured to:
and determining that the number of the second target objects is smaller than the upper limit of the number of the target objects which can be handled by the target business.
In some exemplary embodiments, the processor is further configured to:
monitoring an influence parameter of the upper limit of the number of the target objects;
and when the influence parameters change in a specified period, adjusting the upper limit of the number of the target objects according to a preset adjustment strategy.
In some exemplary embodiments, the impact parameter includes at least one of the following information within one transaction period: the total duration of the transaction time period of the target service, the average transaction duration of a single target object and the average value of the number of transactable target objects;
the adjusting the upper limit of the number of the target objects according to a preset adjusting strategy comprises:
adjusting the target object quantity upper limit according to the following formula:
Figure BDA0002484056980000081
wherein E' is an upper limit of the number of the target objects after adjustment, E is an upper limit of the target objects before adjustment, T is the total duration, P is the average value of the number of the target objects, T is the average handling duration, Q is an influence coefficient, and P1, P2.
In some exemplary embodiments, the processor is further configured to:
acquiring a number calling rule corresponding to the target service from a corresponding relation between a preset service and the number calling rule;
and executing the number calling operation according to the number calling rule.
In some exemplary embodiments, when the processor is configured to obtain the number calling rule corresponding to the target service from a preset correspondence between the service and the number calling rule, the processor is specifically configured to:
if the transaction types of the target service transaction are in sequence, the number calling rule is in sequence;
if the transaction type of the target service transaction comprises at least two sub-services, the number calling rule is to alternately call numbers for different sub-services;
and if the transaction type of the target service transaction is that one service transaction channel simultaneously transacts services for at least two sequence number queues, the number calling rule is to alternately call the number of each sequence number queue.
In some exemplary embodiments, the processor is further configured to:
and if a manual distribution instruction for the sequence number of the first target object is received, determining the sequence number of the first target object according to the manual distribution instruction.
According to a further aspect of the exemplary embodiments, there is provided a computer storage medium having stored therein computer program instructions which, when run on a computer, cause the computer to perform the data management method as described above.
According to the data management scheme, the corresponding sorting value can be determined according to the description information of the first target object, so that a reasonable sequence number is distributed to the first target object according to the price ratio of the sorting value to the sorting values of other second target objects, and the maximum utilization of computer resources of the business handling system is guaranteed.
Additional features and advantages of the application will be set forth in the description which follows, and in part will be obvious from the description, or may be learned by the practice of the application. The objectives and other advantages of the application may be realized and attained by the structure particularly pointed out in the written description and claims hereof as well as the appended drawings.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings needed to be used in the embodiments of the present application will be briefly described below, and it is obvious that the drawings described below are only some embodiments of the present application, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts.
Fig. 1 is a schematic structural diagram of a communication terminal according to an embodiment of the present application;
FIG. 2 is a schematic diagram of an application scenario according to one embodiment of the present application;
FIG. 3 is a schematic diagram of an application of principles according to one embodiment of the present application;
FIG. 4 is a schematic flow chart diagram of a data management method according to an embodiment of the present application;
FIG. 5 is another flow chart illustrating a data management method according to an embodiment of the present application;
FIG. 6 is a system block diagram of a data management method according to one embodiment of the present application;
fig. 7 is a schematic diagram of a communication terminal according to an embodiment of the present application.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application. The embodiments described are some, but not all embodiments of the present application. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
Also, in the description of the embodiments of the present application, "/" indicates or means, for example, a/B may indicate a or B; "and/or" in the text is only an association relationship describing an associated object, and means that three relationships may exist, for example, a and/or B may mean: three cases of a alone, a and B both, and B alone exist, and in addition, "a plurality" means two or more than two in the description of the embodiments of the present application.
The terms "first", "second", "third", "fourth" are used hereinafter for descriptive purposes only and are not to be construed as implying or implying relative importance or implicitly indicating the number of technical features indicated. Thus, features defined as "first", "second", "third", and "fourth" may explicitly or implicitly include one or more of the features, and in the description of embodiments of the application, unless stated otherwise, "a plurality" means two or more.
Fig. 1 shows a schematic configuration of a communication terminal 100.
The following describes an embodiment specifically taking the communication terminal 100 as an example. It should be understood that the communication terminal 100 shown in fig. 1 is only an example, and the communication terminal 100 may have more or less components than those shown in fig. 1, may combine two or more components, or may have a different configuration of components. The various components shown in the figures may be implemented in hardware, software, or a combination of hardware and software, including one or more signal processing and/or application specific integrated circuits.
A block diagram of a hardware configuration of a communication terminal 100 according to an exemplary embodiment is exemplarily shown in fig. 1.
As shown in fig. 1, the communication terminal 100 may include, for example: RF (radio frequency) circuit 110, memory 120, display unit 130, camera 140, sensor 150, audio circuit 160, Wireless Fidelity (Wi-Fi) module 170, processor 180, bluetooth module 181, and power supply 190. In the embodiment of the present application, the input/output unit may be at least one of the audio circuit 160, the bluetooth module 181, the Wi-Fi module 170, and the camera 140.
The RF circuit 110 may be used for receiving and transmitting signals during information transmission and reception or during a call, and may receive downlink data of a base station and then send the downlink data to the processor 180 for processing; the uplink data may be transmitted to the base station. Typically, the RF circuitry includes, but is not limited to, an antenna, at least one amplifier, a transceiver, a coupler, a low noise amplifier, a duplexer, and the like.
The memory 120 may be used to store software programs and data. The processor 180 executes various functions of the communication terminal 100 and data processing by executing software programs or data stored in the memory 120. The memory 120 may include high speed random access memory and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid state storage device. The memory 120 stores an operating system that enables the communication terminal 100 to operate. The memory 120 may store an operating system and various application programs, and may also store codes for executing the terminal data processing method according to the embodiment of the present application.
The display unit 130 may be used to display input numbers or characters or image information and generate signal inputs related to user settings and function control of the communication terminal 100, for example, and specifically, the display unit 130 may include a touch screen 131 disposed on the front of the communication terminal 100 and may collect touch operations of a user thereon or nearby, such as clicking a button, dragging a scroll box, and the like, for example.
The display unit 130 may also be used to display a display interface of an application program of the target object data, for example. Specifically, the display unit 130 may include a display screen 132 disposed on the front surface of the communication terminal 100. The display screen 132 may be configured in the form of a liquid crystal display, a light emitting diode, or the like, for example. The display unit 130 may be used to display the interfaces of the various embodiments described in this application.
The touch screen 131 may cover the display screen 132, or the touch screen 131 and the display screen 132 may be integrated to implement the input and output functions of the communication terminal 100, and after the integration, the touch screen may be referred to as a touch display screen for short. In the present application, the display unit 130 may display the application programs and the corresponding operation steps.
As an input-output device, the camera 140 may be used to capture still images or video, for example. The object generates an optical image through the lens and projects the optical image to the photosensitive element. The photosensitive element may be a Charge Coupled Device (CCD) or a complementary metal-oxide-semiconductor (CMOS) phototransistor. The light sensing elements convert the light signals into electrical signals which are then passed to the processor 180 for conversion into digital image signals. The audio circuit 160, the bluetooth module 181, the Wi-Fi module 170, etc. may interact with other devices (e.g., medical instruments or other components of the communication terminal) to receive or output medical images to other devices, for example.
The communication terminal 100 may further comprise at least one sensor 150, such as an acceleration sensor 151, a distance sensor 152, a fingerprint sensor 153, a temperature sensor 154. The communication terminal 100 may also be configured with other sensors such as a gyroscope, barometer, hygrometer, thermometer, infrared sensor, optical sensor, motion sensor, and the like.
The audio circuitry 160, speaker 161, microphone 162 may provide an audio interface between a user and the communication terminal 100. The audio circuit 160 may transmit the electrical signal converted from the received audio data to the speaker 161, and convert the electrical signal into a sound signal for output by the speaker 161. The communication terminal 100 may also be provided with a volume button for adjusting the volume of the sound signal. On the other hand, the microphone 162 converts the collected sound signal into an electrical signal, converts the electrical signal into audio data after being received by the audio circuit 160, and outputs the audio data to the RF circuit 110 to be transmitted to, for example, another terminal or outputs the audio data to the memory 120 for further processing. In this application, the microphone 162 may capture the voice of the user.
Wi-Fi belongs to a short-distance wireless transmission technology, and the communication terminal 100 may help a user to send and receive e-mails, browse webpages, access streaming media, and the like through the Wi-Fi module 170, which provides a wireless broadband internet access for the user.
The processor 180 is a control center of the communication terminal 100, connects various parts of the entire terminal using various interfaces and lines, and performs various functions of the communication terminal 100 and processes data by running or executing software programs stored in the memory 120 and calling data stored in the memory 120.
In some embodiments, processor 180 may include one or more processing units; the processor 180 may also integrate an application processor, which mainly handles operating systems, user interfaces, applications, etc., and a baseband processor, which mainly handles wireless communications. It will be appreciated that the baseband processor described above may not be integrated into the processor 180. In the present application, the processor 180 may run an operating system, an application program, a user interface display, and a touch response, and the processing method described in the embodiments of the present application. In addition, the processor 180 is coupled with the input-output unit and the display unit.
And the bluetooth module 181 is configured to perform information interaction with other bluetooth devices having a bluetooth module through a bluetooth protocol. For example, the communication terminal 100 may establish a bluetooth connection with a device (e.g., a medical device) having a bluetooth module through the bluetooth module 181, so as to perform data interaction.
The communication terminal 100 also includes a power supply 190 (such as a battery) to power the various components. The power supply may be logically connected to the processor 180 through a power management system to manage charging, discharging, power consumption, etc. through the power management system. The communication terminal 100 may also be configured with power buttons for powering the terminal on and off, and for locking the screen.
At present, in more and more scenes (for example, a hospital scene, a bank scene, and the like), manual management of a service handling sequence by a worker is not adopted any more, and calling by using a number calling system is a currently common determination mode of the service handling sequence, and for example, the number calling is simply distributed according to the time sequence of a user. However, the inventor finds that most of the current number calling systems are simple and rough queuing service management, even manual queuing is required for workers, which is equivalent to root or manual operation, and only digital number calling can be performed through a digital number calling system.
In addition, based on the setting of the current number calling system, complex services cannot be managed effectively, and for the problems of single serial number allocation and management mode, complex operation during manual intervention, and low utilization rate of computer resources, for example, in one scenario: after a patient in a hospital goes out of a hospital, the patient needs to conduct a test, and how to queue a test report for a follow-up examination, some hospital resources are sufficient, but a plurality of departments need to call the number again, or a worker manually inserts the patient for the follow-up examination into a queue for the go-out of the hospital, so that not only is the processing resources of the hospital wasted greatly, but also the problem of disordered number calling systems is caused.
In view of this, the present application provides a data management method, by which a more reasonable service processing order can be determined according to different description information of each target object, rather than allocating resources to users according to a simple and rough sequence of allocating sequence numbers requested by the target object, so as to ensure efficient utilization of processing resources of a service computer.
For example, if a patient needs to queue up again to ask a doctor to analyze a test report when taking the test report for a review, the information of the patient needs to be waited for a long time in the hospital system, and if the patient in the similar situation occupies a large amount of computer processing resources, the computer resources are occupied, which results in a problem of low processing efficiency.
Referring to fig. 2, an application scenario of the data management method provided in the embodiment of the present application is schematically illustrated, where the scenario includes a target object 200, a terminal 210, a backend server 220, a service server 230, and a display terminal 240.
In the method, first, a first target object 200 transmits description information thereof to a background server 220 through a terminal 210. When the target object 200 requests to allocate a sequence number to the target object, the service server 230 receives an allocation instruction for allocating a sequence number to the first target object, obtains description information of the first target object from the background server, and determines an ordering value of the first target object according to the description information of the first target object; and then may be displayed through the display terminal 240 after confirming the serial number allocated to the first target object. The service server 230 allocates the sequence number for the first target object based on the request for allocating the sequence number of the first target object in combination with the description information of the first target object, does not simply consider the time factor, but can comprehensively determine how to allocate the sequence number according to various information of the target object; furthermore, when a subsequent user needs to be assigned to a transaction before another user for some special reason, the subsequent user can also be assigned a top serial number for priority transaction. The serial number distribution mode can consider the actual requirement without simply considering the time factor, so that the distributed serial numbers can be more reasonable, the computer resources used by the distribution requirement can be effectively utilized, and the processing resources wasted due to unreasonable distributed serial numbers are reduced. Because the serial number distribution is more reasonable, the possibility of manual intervention can be greatly reduced, and the link of manual intervention can be simplified or even saved.
The terminal 210 and the backend server 220, the backend server 220 and the service server 230 may be communicatively connected through a communication network, which may be a local area network, a wide area network, or the like.
It should be noted that the application scenario shown in fig. 2 is only an example, and the embodiment of the present application does not limit this.
Fig. 3 is a schematic diagram of an application principle according to an embodiment of the present application. The part can be implemented by a part of modules or functional components of the terminal shown in fig. 1, and only the main components will be described below, while other components, such as a memory, a controller, a control circuit, etc., will not be described herein again.
As shown in fig. 3, the application environment may include target object data 310 to be displayed provided via an input and output unit, a display unit 320 for displaying an associated display interface of the target object, and a processor 330 for controlling display of the target object data. The data of the target object to be displayed includes, for example: serial number information, number calling sequence information, target object description information and the like.
The display unit 320 may include a display panel 321. Among them, the display panel 321 is configured to display a display image determined from the data of the target object (e.g., a serial number assignment result interface of the target object).
The processor 330 may include a receiving unit 331, an obtaining unit 332, a determining unit 333, a comparing unit 334, and a sequence number assigning unit 335. The receiving unit 331 may be configured to receive an assignment instruction for assigning a sequence number to a first target object, where the sequence number is used to represent a transaction order of a target service of the first target object; the obtaining unit 332 may be configured to obtain description information of the first target object in response to the allocation instruction; the determining unit 333 may be configured to determine an ordering value of the first target object according to the description information; the comparing unit 334 may be configured to compare the ranking values of a specified number of second target objects with the ranking value of the first target object, respectively, if there is at least one second target object to which a sequence number has been assigned; the sequence number assignment unit 335 may be configured to assign a sequence number to the first target object before the second target object satisfying the condition if there is a second target object satisfying the condition according to the comparison result; wherein the second target object satisfying the condition is: and a second target object with the service processing order determined according to the sorting value, which is behind the first target object.
It should be understood that the technical solutions defined in the embodiments of the present application are only exemplary illustrations of data management methods and are not limiting in any way. The technical means shown in the present application will be described in detail below with reference to specific examples. It should be noted that the following specific embodiments may be combined with each other, and the same or similar concepts or processes may not be described in detail in some embodiments.
Fig. 4 is a flowchart illustrating a data management method according to an embodiment of the present application. The method can be implemented by the processor 330 and its functional modules shown in fig. 3, and includes the following steps:
step S410: receiving an allocation instruction for allocating sequence numbers to the first target object, wherein the sequence numbers are used for representing the transaction sequence of the target business of the first target object.
The scene for assigning the sequence number to the first target object includes, for example: the serial number of the sequence of the patient who requests to see a doctor after registering in the hospital system, the serial number of the sequence of the target object which requests to handle the business in the bank system, the serial number of the sequence of the target object which requests to handle the business in the government system and the like. It should be noted that the first target object may also be an intelligent device for performing business handling, such as an intelligent robot. In addition, the present application is not limited to the scene, and any scene that can be used to assign an order to the first target object is applicable.
Step S420: and responding to the distribution instruction, and acquiring the description information of the first target object.
It should be noted that, in the embodiment of the present application, the information of the target object may be obtained on the premise of authorization of the target object.
In one possible embodiment, the description information corresponding to the first target object is obtained from an information storage system of the description information of the first target object. The Information storage System of the description Information of the first target object includes, for example, HIS (Hospital Information System), RIS (radiology Information System), PACS (Picture archiving and communication systems), LIMS (Laboratory Information Management System, a set of Information Management systems specially designed for Hospital clinical Laboratory) in a Hospital scene; a government affair informatization system under the scene of a government affair handling system; a bank information system of a bank transaction system and the like.
In practice, the description information of the first target object, for example, acquired from the information storage system in a hospital setting, includes: hospital department information, doctor information, patient preset attribute information, patient registration information, patient payment and examination information, and the like.
Step S430: and determining the sorting value of the first target object according to the description information.
One possible embodiment includes:
step A1: and analyzing the description information of the first target object, and identifying preset attribute information.
The preset attribute information of the first target object comprises at least one of the following information: the system comprises a reservation user, indication information for indicating a passed number, a designated age bracket, an intermediate processing link of which the processing progress is an intermediate processing link, additional service information matched with the target service and the like.
For example, the first target object is a patient a, and the preset attribute information identified from the description information of the patient a may include: appointing patients, old people older than 60 years old and the current treatment progress as a re-diagnosis link.
Step A2: and acquiring preset values corresponding to the preset attribute information and weight factors corresponding to the preset values.
Optionally, preset values respectively corresponding to one preset attribute information and weighting factors corresponding to the preset values are shown in table 1 below, it should be noted that table 1 is only one possible implementation manner given in the embodiment of the present application and is not used to limit the present application, and table 1 is as follows:
TABLE 1
Preset attribute information Preset value Weight factor
Reservation user X1 Y1
Indication information indicating a passed number X2 Y2
Specified age group X3 Y3
The processing progress is an intermediate processing link X4 Y4
Additional service information matched with the target service X5 Y5
...... ...... ......
It should be noted that the preset attribute information of the target object may add new preset attribute information according to different scenes identified in the service processing process; in addition, the preset value and the weight factor corresponding to each preset attribute information can be adjusted according to the service requirement.
Step A3: and obtaining an adjusting value by adopting a weighted summation mode for the obtained preset values and the weight factors of the preset values.
In practice, assuming an adjustment value of T1, in one possible embodiment, T1 is determined according to the following equation:
T1=X1*Y1+X2*Y2+X3*Y3+X4*Y4+X5*Y5+…
in addition, part of the preset attribute information is also related to the number of times of service handling, for example, the processing progress in the above embodiment is an intermediate processing link, which may be a second service handling (for example, a second service handling after a first service handling, a second service handling due to data incompleteness when a bank handles services, and the like) or even a third service handling (for example, a third service handling after a first service handling, such as a doctor is searched again by the patient for the result of the second service handling), a fourth service handling (for example, a fourth service handling after a first service handling, such as a doctor is required to take again due to unclear ultrasound image of the patient), in order to improve the efficiency of service handling of the target object, the number of times of service handling may be added to the determination of the adjustment value, for example, in another possible implementation manner, the adjustment value T1 may also be determined according to the following equation:
t1 ═ X1Y 1+ X2Y 2+ X3Y 3+ X4Y 4X 5Y 5+ …
The number value is determined according to the number of business transactions of the intermediate processing link of the first target object, and is determined by the formula, and the larger the number value is, the larger the size of the T1 is.
Step A4: reducing the reference value of the target object by using the adjustment value, wherein the difference value of the reference values between adjacent target objects is a designated step length; the adjacent target object is a target object in two adjacent distribution instructions with sending time, and the reference value of the target object which sends the distribution instruction first is lower than that of the target object which sends the distribution instruction later.
In implementation, in order to ensure the fairness of time sequence and avoid unreasonable linearity caused by overlong waiting time of a first-come target object, the situation of inserting a later target object into a queue can be limited to avoid unconditional queue insertion. The maximum value of the weighted summation result of all the preset attribute information and the corresponding weight factors can be implemented as an adjustment upper limit value of the ranking value, wherein the adjustment upper limit value is a preset multiple of the specified step length. For example, if the designated step interval is 1, the upper limit of the adjustment value is optionally 3, which means that the result of the ranking value of each target object can be adjusted forward by 3 at most, that is, can be inserted forward to three sequence numbers at most, so as to ensure the ordering and fairness of the ranking result.
For example, if the target service a currently has 5 target object allocation sequence numbers, the ranking value of each target object is determined according to the following table 2, as follows:
TABLE 2
Target object Reference value Adjustment value Rank order value Serial number
Target object 1 1 0 1 1
Target object 2 2 0 2 3 or 4
Target object 3 3 1.1 1.9 2
Target object 4 4 0 4 5
Target object 5 5 3 2 4 or 3
Wherein the sorting value is determined according to a result after the adjustment value is reduced by the reference value. Optionally, the reference value of the target object is determined according to the sequence of the sequence numbers requested to be allocated by each target object, that is, as shown in table 2, the target object 1 is the target object which requests to allocate the sequence number first, and the target object 5 is the target object which requests to allocate the sequence number last among the 5 target objects. Moreover, the reference values of the sending time of two adjacent request allocation sequence numbers differ by a specified step length, for example, the specified step length of the difference between two adjacent target objects in table 2 is 1; and the reference value of the target object which sends the allocation instruction first is lower than the reference value of the target object which sends the allocation instruction later. As can be determined from the contents in table 2 above, the preset attribute information is contained in the target object 3 and the target object 5, whereas the preset attribute information is not contained in the target object 1, the target object 2, and the target object 4, and thus the adjustment value thereof is 0.
Further, since the target object 3 has an adjustment value of 1.1, the last ranking value thereof is 1.9, and the ranking value of the target object 2 is 2, it can be determined that the sequence number assigned to the target object 3 precedes the target object 2. On the other hand, since the target object 5 has an adjustment value of 3, and the last ranking value thereof is 2, it is possible to obtain that the ranking values of the target object 2 and the target object 5 are the same, and then assign a serial number 3 to the target object 2 and assign a serial number 4 to the target object 5, or assign a serial number 4 to the target object 2 and assign a serial number 3 to the target object 5, and the assignment of serial numbers to target objects having the same ranking value may be randomly assigned, or determined according to the size of the reference value, which is not limited in the present application.
The implementation mode of adjusting the reference value of the target object according to the preset attribute information of the target object to determine the final sorting value can realize the allocation of reasonable sequence numbers to the target object, thereby greatly ensuring the effective utilization of computer processing resources of the target business handling system.
Step S440: and if at least one second target object with the assigned sequence number exists, comparing the sequencing values of the specified number of second target objects with the sequencing value of the first target object respectively.
In a possible embodiment, if the adjustment upper limit value of the first target object is a preset multiple of the specified step length, the first target object may determine the number of second target objects that can be inserted at most according to the value of the preset multiple of the specified step length and the number of second target objects that can be covered, for example, if the specified step length is 1 and the preset multiple of the specified step length is 3, it indicates that the first target object can be inserted before 3 second target objects at most; then, optionally, the ranking value of the first target object is compared with the ranking values of the last three second target objects to which the sequence numbers have been currently assigned.
In addition, if at least one second target object with the allocated sequence number does not exist, namely the second target object which does not request to allocate the sequence number in the current period aiming at the target service does not exist, the sequence number which shows that the service transaction sequence is the first is allocated to the first target object, and the association relationship between the sequencing value of the first target object and the sequence number of the first target object is established. The incidence relation between the first target object sorting value and the sequence number thereof is established, so that the business transaction sequence of the first target object is determined through the sequence number, and the target object which subsequently requests to distribute the sequence number is compared with the sorting value thereof.
Step S450: according to the comparison result, if a second target object meeting the condition exists, the sequence number allocated to the first target object is before the second target object meeting the condition; wherein the second target object satisfying the condition is: and a second target object with the service processing order determined according to the sorting value, which is behind the first target object.
For example, if the target objects 1 to 5 are continuously set as the second target object to which the sequence numbers are assigned in the example in table 2 above, if the target object 6 has requested the assignment of the sequence numbers and the reference value thereof is 6 and the adjustment value thereof is 4.9 (where it is assumed that the upper limit value of the adjustment value is 5), the ranking value thereof is 1.1, it can be determined from the ranking values of the respective target objects in table 2 that the current ranking value of the target object 6 is larger than the ranking value of any one of the target objects 2 to 5, and if the assigned sequence number of the target object 6 is determined, it is determined that the second target object satisfying the condition among the target objects 2 to 5 is the sequence number 2 of the target object 3. It is thus determined that the sequence number assigned to target object 6 should precede the sequence number assigned to target object 3, and then target object 6 may be assigned a sequence number of 1V to indicate that the transaction order for that target object 6 precedes target object 3.
And if the second target object meeting the condition does not exist, allocating a sequence number with a last business transaction sequence to the first target object. For example, as in the target object 6 in the above embodiment, the reference value is 6, but if the adjustment value is 0, the last sorting value is the reference value 6, and it can be determined that no target object smaller than the sorting value of the target object 6 exists in the target objects 1 to 5 in table 2 at this time, the last sequence number is assigned to the target object, that is, the sequence number indicating that the transaction sequence is the last among the 6 target objects, that is, the sequence number 6 indicating that the service transaction sequence is the 6 th sequence number.
In implementation, in order to ensure that computer processing resources of each target service can be greatly utilized in each service transaction period, after receiving an allocation instruction for allocating a sequence number to a first target object and before responding to the allocation instruction, determining that the number of second target objects is smaller than the upper limit of the number of target objects which can be handled by the target service, so as to determine that no sequence number is allocated after the upper limit of the number of target objects which can be handled, thereby not causing waste of computer resources.
In the above embodiment, the upper limit of the number of target objects of the target service is adjustable, and during implementation, the upper limit of the number of target objects is monitored to obtain an influence parameter; and when the influence parameters change in a specified period, adjusting the upper limit of the number of the target objects according to a preset adjustment strategy. Wherein the influence parameter of the upper limit of the number of the target objects can be monitored according to a fixed period, for example, once a day, once every three days, once a week, and the like.
Wherein the influence parameter comprises at least one of the following information in one transaction period: the total processing time of the target service, the average processing time of a single target object, the average value of the number of the processable target objects and the like. When the total duration of the transaction time period of the target service is longer, the upper limit of the number of the transactable target objects is increased; when the average transaction duration of a single target object is shortened, the upper limit of the number of transactable target objects is increased; when the average value of the processable target objects is increased, the upper limit of the number of the processable target objects can be adjusted and increased according to the business needs.
In a possible embodiment, adjusting the upper limit of the number of target objects according to a preset adjustment policy includes:
adjusting the target object quantity upper limit according to the following formula:
Figure BDA0002484056980000211
wherein E' is an upper limit of the number of the target objects after adjustment, E is an upper limit of the target objects before adjustment, T is the total duration, P is the average value of the number of the target objects, T is the average handling duration, Q is an influence coefficient, and P1, P2.
In order to ensure the number calling requirements of different target service scenes and the effective utilization of computer resources of processing systems of different target services, the method further comprises the following steps: acquiring a number calling rule corresponding to the target service from a corresponding relation between a preset service and the number calling rule; and executing the number calling operation according to the number calling rule.
In implementation, the obtaining of the number calling rule corresponding to the target service from the corresponding relationship between the preset service and the number calling rule at least includes one of the following modes:
the first method is as follows: and if the transaction types of the target service transaction are in sequence, the number calling rule is in sequence. For example, the calling is performed in the order of the numbers determined based on the ranking values of the respective target objects as in table 2, and the method is applicable to a scene in which some hospital patients visit or a bank transaction scene.
The second method comprises the following steps: and if the transaction type of the target service transaction comprises at least two sub-services, the number calling rule is to alternately call numbers for different sub-services.
For example, in a hospital physical examination scenario, target objects to be subjected to physical examination in the same sequence number queue all need to be subjected to chest examination and electrocardiographic examination, in the related art, after the target object is queued to perform one of the chest examinations, if the target object goes to perform electrocardiographic examination again, the target object needs to be queued again in a department of electrocardiographic examination, so that the target object needs to be queued again when multiple physical examination items are performed during physical examination, and all the target objects occupy computer processing resources of the hospital physical examination system for a long time. In order to ensure that after a target object finishes doing from one physical examination item (such as a chest X-ray), the allocated sequence number is prevented from being obtained by queuing again in another physical examination item (such as an electrocardiogram), so that the same target object occupies computer processing resources for a long time, and two sub-services can be simultaneously called as the target object in the same sequence number queue.
For example, the chest physical examination items are called target objects with sequence numbers 1, 3, 5.. from the sequence number queue of the target object, and the electrocardiogram physical examination items are called target objects with sequence numbers 2, 4, 6.. from the sequence number queue of the target object. After the business of the object being transacted in the two physical examination items is transacted, the business can be exchanged with the object of the other physical examination item, for example, after the object with the sequence number of 1 completes the chest-through item, the sub-business can be exchanged with the object with the sequence number of 2, which performs the electrocardiogram, so that the object with the sequence numbers of 1 and 2 can complete the sub-business in the sequence number queue first, and the information resources of the object with the sequence numbers of 1 and 2 can be released from the processing resources of the sequence number queue in time.
The third method comprises the following steps: and if the transaction type of the target service transaction is that one service transaction channel simultaneously transacts services for at least two sequence number queues, the number calling rule is to alternately call the number of each sequence number queue.
For example, in a hospital scenario, different doctors maintain their own patient ordering queues for the same department, but when one doctor cannot see the doctor due to some situations, in order to ensure that information resources of the patient ordering queue maintained by the doctor are not wasted, another doctor may maintain the two patient ordering queues at the same time, that is, its own patient ordering queue and the patient ordering queue of the doctor due to some situations, and the two ordering queues are alternately called, that is, the two ordering queues are alternately called.
It should be noted that, the present application only provides three possible embodiments of the number calling operation, but the present application is not limited to the embodiments of the number calling operation, and possible embodiments in other scenarios are also included in the present application.
In order to ensure timely processing of resources of a target object in some special scenes, the implementation method provided by the application further includes: and if a manual distribution instruction for the sequence number of the first target object is received, determining the sequence number of the first target object according to the manual distribution instruction.
For example, still taking a hospital scenario as an example, if a patient needs to visit a doctor as soon as an emergency suddenly occurs in the process of waiting for a doctor, after acquiring a serial number, the assigned serial number is later than the later serial number, and the serial number for performing business processing at the earliest time can be assigned by a manual adjustment manner.
By the method provided by the application, a data management method is provided for managing the sequence numbers allocated to the target objects, so that the effective utilization of computer processing resources in a system where the target services are located is ensured. Compared with the processing of a single sequence number allocation result in the related art, due to the singleness and the inoperability of the sequence number allocation result, a large amount of computer processing resources are occupied in the related art, and therefore the computer processing resources are wasted.
For a clear understanding of the present application, referring to fig. 5, a flow chart of a structure of a data processing system provided in an embodiment of the present application is shown, including:
step S500: receiving an allocation instruction for allocating sequence numbers to the first target object, wherein the sequence numbers are used for representing the transaction sequence of the target business of the first target object.
Step S510: and reading the upper limit of the number of the target objects which can be handled by the target business.
Step S520: and judging whether the number of the second target objects with the allocated sequence numbers is less than the upper limit of the number of the target objects which can be handled by the target service.
If yes, go on to step S530A; if not, go to step S530B.
Step S530A: and responding to the distribution instruction, and acquiring the description information of the first target object.
After the step S530A is completed, the step S540 is executed.
Step S530B: and sending out a prompt that the target service reaches the upper limit of the number of the target objects which can be handled.
Step S540: and determining the sorting value of the first target object according to the description information.
Step S550: and judging whether a second target object with the allocated sequence number exists or not.
If yes, go to step S560A; if not, step S560B is executed.
Step S560A: it is determined whether there is a second target object that satisfies the condition.
If yes, go to step S570A; if not, step S570B is executed.
Step S560B: distributing a sequence number which represents that the business handling sequence is the first order to the first target object; and establishing an association relation between the sequencing value of the first target object and the sequence number of the first target object.
Step S570A: and the sequence number allocated to the first target object is before the second target object meeting the condition.
Wherein the second target object satisfying the condition is: and a second target object with the service processing order determined according to the sorting value, which is behind the first target object.
After the execution of step S570A, step S580 is executed.
Step S570B: and allocating the sequence number with the last service transaction sequence to the first target object.
Further, step S590 is determined based on the sequence numbers assigned at S560B, S570B, and S570A:
step S580: acquiring a number calling rule corresponding to the target service from a corresponding relation between a preset service and the number calling rule; and adding the serial number of the first target object into the corresponding serial number queue according to the number calling rule corresponding to the target service.
Step S590: and executing the number calling operation according to the number calling rule.
In addition, this application embodiment still includes:
step S5001: and monitoring the influence parameters of the upper limit of the number of the target objects.
Step S5002: and when the influence parameters change in a specified period, adjusting the upper limit of the number of the target objects according to a preset adjustment strategy.
The upper limit of the number of transactable target objects of the target service read in step S510 may be obtained according to the adjusted upper limit of the number of target objects.
Referring to fig. 6, a schematic structural diagram of a data processing system provided in an embodiment of the present application includes: a data acquisition module 610, a ranking value determination module 620, a serial number distribution result display module 630, a number calling operation module 640, a data statistics analysis module 650, a data storage module 660, a background management module 670 and a serial number manual distribution module 680, wherein,
the data acquisition module 610 is configured to acquire description information of the first target object.
In implementation, acquiring the description information of the first target object includes two possible acquisition manners:
mode A: and the intelligent data acquisition program is in interface communication with the third-party data storage system, and the description data of the corresponding target object is automatically acquired from the third-party data system.
The third-party storage system, such as the storage systems in the hospital scene, the government affairs handling system, the bank handling system, etc., is not described herein again.
Mode B: and automatically identifying the personnel medium information of the target object through intelligent acquisition equipment so as to determine the description information of the target object.
The intelligent acquisition equipment is used for example, card readers, self-service payment equipment and the like. The personal media information can be transmitted through a visit card, a social security card, an identity card or other media of media information which can confirm the identity of the target object.
A ranking value determining module 620, configured to determine a ranking value of the first target object according to the description information.
The implementation of determining the target object ranking value is the same as the foregoing specific implementation, and is not described herein again.
A serial number assignment result display module 630, configured to display a result of the serial numbers assigned to the first target object and each second target object.
The serial number assignment result display module 630 may further include displaying background management information, such as displaying information of each target object, displaying operation information of a service, and the like, and the displayed information is not limited in the present application.
The determining of the sequence number allocated to the first target object includes the foregoing embodiments as follows:
according to the comparison result, if a second target object meeting the condition exists, the sequence number allocated to the first target object is before the second target object meeting the condition; wherein the second target object satisfying the condition is: a second target object with a service processing order behind the first target object determined according to the sorting value;
if at least one second target object with the allocated sequence number does not exist, allocating a sequence number representing that the business transaction sequence is the first order to the first target object, and establishing an association relation between the sequencing value of the first target object and the sequence number of the first target object;
and thirdly, if the second target object meeting the condition does not exist, distributing a sequence number with a service transaction sequence being the last order to the first target object.
The specific embodiments are similar to the previous embodiments and are not described herein again.
A number calling operation module 640, configured to obtain a number calling rule corresponding to the target service from a correspondence between a preset service and the number calling rule; and executing the number calling operation according to the number calling rule.
Wherein, the number calling rule is as the sequence of the sequence number queue; (II) alternately calling the number of at least two sub-services; and thirdly, one service handling channel simultaneously calls the number of at least two sequence number queues alternately. The specific embodiments are similar to the above and will not be described again.
The data statistical analysis module 650 is configured to monitor an influence parameter of the upper limit of the number of the target objects; and when the influence parameters change in a specified period, adjusting the upper limit of the number of the target objects according to a preset adjustment strategy.
The module obtains and analyzes the stored historical information of each target service from the data storage module 660, so as to adjust the upper limit of the number of target objects. The historical information of each target service comprises the description information of each target object, the historical carrying quantity of the target objects in each service transaction period of each target service and the preset attribute information contained in each target object, so that the upper limit of the target quantity is adjusted.
A data storage module 660, configured to store various data information of the data processing system, including: according to the ranking value of each target object determined by the ranking value determining module 620, the upper limit of the number of targets determined by the data statistical analysis module 650, the description information of each target object obtained by the data acquisition module 610, the sequence number distribution result determined by the sequence number distribution result display module 630, and the number calling rule determined by the number calling operation module 640, even other information which needs to be stored is stored.
And the background management module 670 is configured to manage each module, the aforementioned intelligent acquisition device, a sound playing and controlling device that executes a number calling operation, various terminal display devices, a third-party data storage system, and the like.
The module can be used for monitoring the data content to be displayed, the running state of each device, the network state of each device, the downloading state of data information, the screenshot review, the timing on/off, the volume setting and the like of the sequence number distribution result display module 630 and the like in a background.
When the method is implemented, a long connection is established firstly, for example, a command is sent in the heartbeat process, wherein the sent command comprises the following steps:
(1) and (3) timing shutdown: cmdTag ═ 1 ", content ═ power off";
(2) screenshot: cmdTAG ═ 2 ", content ═ shot pic"; and so on.
And the picture cut by the equipment can be converted into bytes and transmitted to the background in the form of data stream, and the background writes the data stream into a file and displays the file through the picture.
A sequence number manual allocation module 680, configured to determine, if a manual allocation instruction for the sequence number of the first target object is received, the sequence number of the first target object according to the manual allocation instruction.
Based on the same concept, as shown in fig. 7, the present application further provides a communication terminal 700, comprising:
an input/output unit 710 configured to receive an allocation instruction for allocating a sequence number to the first target object, transmit the allocation instruction to the processor, and obtain a sequence number allocation result;
a processor 720, connected to the input-output unit, configured to:
receiving, by the input/output unit 710, an allocation instruction for allocating a sequence number to a first target object, where the sequence number is used to represent a transaction order of a target service of the first target object;
responding to the distribution instruction, and acquiring description information of the first target object;
determining the sorting value of the first target object according to the description information;
if at least one second target object with the assigned sequence number exists, comparing the ordering values of the second target objects with the ordering value of the first target object respectively;
according to the comparison result, if a second target object meeting the condition exists, the sequence number allocated to the first target object is before the second target object meeting the condition; wherein the second target object satisfying the condition is: and a second target object with the service processing order determined according to the sorting value, which is behind the first target object.
In some exemplary embodiments, the processor 720 is further configured to:
if at least one second target object with the allocated sequence number does not exist, the sequence number which represents the business transaction sequence as the head is allocated to the first target object, and the association relationship between the sequencing value of the first target object and the sequence number of the first target object is established.
In some exemplary embodiments, after comparing the ranking values of the specified number of second target objects with the ranking values of the first target objects, respectively, the processor 720 is further configured to:
and if the second target object meeting the condition does not exist, distributing a sequence number with a last service transaction sequence to the first target object.
In some exemplary embodiments, when determining the ranking value of the first target object according to the description information, the processor 720 is specifically configured to:
analyzing the description information of the first target object, and identifying preset attribute information;
acquiring preset values corresponding to the preset attribute information and weight factors corresponding to the preset values;
obtaining an adjustment value by adopting a weighted summation mode for each obtained preset value and the weight factor of each preset value;
reducing the reference value of the target object by using the adjustment value, wherein the difference value of the reference values between adjacent target objects is a designated step length; the adjacent target object is a target object in two adjacent distribution instructions with sending time, and the reference value of the target object which sends the distribution instruction first is lower than that of the target object which sends the distribution instruction later.
In some exemplary embodiments, the maximum value of the weighted summation result of all the preset attribute information and the corresponding weight factors is an adjustment upper limit value of the ranking value, and the adjustment upper limit value is a preset multiple of the specified step length.
In some exemplary embodiments, the preset attribute information includes at least one of the following information: the system comprises a reservation user, indication information for indicating a passed number, an appointed age group, an intermediate processing link of processing progress and additional service information matched with the target service.
In some exemplary embodiments, after the receiving of the allocation instruction for allocating the sequence number to the first target object and before the responding to the allocation instruction, the processor 720 is further configured to:
and determining that the number of the second target objects is smaller than the upper limit of the number of the target objects which can be handled by the target business.
In some exemplary embodiments, the processor 720 is further configured to:
monitoring an influence parameter of the upper limit of the number of the target objects;
and when the influence parameters change in a specified period, adjusting the upper limit of the number of the target objects according to a preset adjustment strategy.
In some exemplary embodiments, the impact parameter includes at least one of the following information within one transaction period: the total duration of the transaction time period of the target service, the average transaction duration of a single target object and the average value of the number of transactable target objects;
the adjusting the upper limit of the number of the target objects according to a preset adjusting strategy comprises:
adjusting the target object quantity upper limit according to the following formula:
Figure BDA0002484056980000291
wherein E' is an upper limit of the number of the target objects after adjustment, E is an upper limit of the target objects before adjustment, T is the total duration, P is the average value of the number of the target objects, T is the average handling duration, Q is an influence coefficient, and P1, P2.
In some exemplary embodiments, the processor 720 is further configured to:
acquiring a number calling rule corresponding to the target service from a corresponding relation between a preset service and the number calling rule;
and executing the number calling operation according to the number calling rule.
In some exemplary embodiments, when the processor 720 is configured to obtain the number calling rule corresponding to the target service from the preset correspondence between the service and the number calling rule, the processor is specifically configured to:
if the transaction types of the target service transaction are in sequence, the number calling rule is in sequence;
if the transaction type of the target service transaction comprises at least two sub-services, the number calling rule is to alternately call numbers for different sub-services;
and if the transaction type of the target service transaction is that one service transaction channel simultaneously transacts services for at least two sequence number queues, the number calling rule is to alternately call the number of each sequence number queue.
In some exemplary embodiments, the processor 720 is further configured to
And if a manual distribution instruction for the sequence number of the first target object is received, determining the sequence number of the first target object according to the manual distribution instruction.
The details of the above-mentioned communication terminal and its function implementation can be referred to the above related description in conjunction with fig. 1-6, and are not repeated herein.
In some possible implementations, various aspects of the methods provided by the embodiments of the present application may also be implemented in the form of a program product including program code for causing a computer device to perform the steps of the methods for data processing according to various exemplary implementations of the present application described in the present specification when the program code runs on the computer device.
The program product may employ any combination of one or more readable media. The readable medium may be a readable signal medium or a readable storage medium. A readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples (a non-exhaustive list) of the readable storage medium include: an electrical connection having one or more wires, a portable disk, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.
A program product for executing data processing according to an embodiment of the present application may employ a portable compact disc read only memory (CD-ROM) and include program code, and may be run on a server apparatus. However, the program product of the present application is not limited thereto, and in this document, a readable storage medium may be any tangible medium that can contain or store a program for use by or in connection with an information delivery, apparatus, or device.
A readable signal medium may include a propagated data signal with readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take any of a variety of forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A readable signal medium may also be any readable medium other than a readable storage medium that can transmit, propagate, or transport the program for use by or in connection with the periodic network action system, apparatus, or device.
Program code embodied on a readable medium may be transmitted using any appropriate medium, including but not limited to wireless, wireline, optical fiber cable, RF, etc., or any suitable combination of the foregoing.
Program code for carrying out operations of the present application may be written in any combination of one or more programming languages, including an object oriented programming language such as Java, C + + or the like and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computing device, partly on the user's device, as a stand-alone software package, partly on the user's computing device and partly on a remote computing device, or entirely on the remote computing device or server. In the case of a remote computing device, the remote computing device may be connected to the user computing device through any kind of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or may be connected to an external computing device.
The method for executing data processing in the embodiment of the application further provides a storage medium readable by the computing device, namely, the content is not lost after power failure. The storage medium stores therein a software program comprising program code which, when executed on a computing device, when read and executed by one or more processors, implements any of the above data processing aspects of the embodiments of the present application.
The present application is described above with reference to block diagrams and/or flowchart illustrations of methods, apparatus (systems) and/or computer program products according to embodiments of the application. It will be understood that one block of the block diagrams and/or flowchart illustrations, and combinations of blocks in the block diagrams and/or flowchart illustrations, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, and/or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer and/or other programmable data processing apparatus, create means for implementing the functions/acts specified in the block diagrams and/or flowchart block or blocks.
Accordingly, the subject application may also be embodied in hardware and/or in software (including firmware, resident software, micro-code, etc.). Furthermore, the present application may take the form of a computer program product on a computer-usable or computer-readable storage medium having computer-usable or computer-readable program code embodied in the medium for use by or in connection with an instruction execution system. In the context of this application, a computer-usable or computer-readable medium may be any medium that can contain, store, communicate, propagate, or transport the program for use by or in connection with the instruction execution system, apparatus, or device.
Although the present application has been described in conjunction with specific features and embodiments thereof, it will be evident that various modifications and combinations can be made thereto without departing from the spirit and scope of the application. Accordingly, the specification and figures are merely exemplary of the present application as defined in the appended claims and are intended to cover any and all modifications, variations, combinations, or equivalents within the scope of the present application.
It will be apparent to those skilled in the art that various changes and modifications may be made in the present application without departing from the scope of the application. Thus, if such modifications and variations of the present application fall within the scope of the claims of the present application and their equivalents, the present application is also intended to include such modifications and variations.

Claims (22)

1. A method for managing data, the method comprising:
receiving an allocation instruction for allocating sequence numbers to a first target object, wherein the sequence numbers are used for representing the transaction sequence of target services of the first target object;
responding to the distribution instruction, and acquiring description information of the first target object;
determining the sorting value of the first target object according to the description information; the method specifically comprises the following steps: analyzing the description information of the first target object, and identifying preset attribute information; acquiring preset values corresponding to the preset attribute information and weight factors corresponding to the preset values; obtaining an adjustment value by adopting a weighted summation mode for each obtained preset value and the weight factor of each preset value; reducing the reference value of the target object by using the adjustment value, wherein the difference value of the reference values between adjacent target objects is a designated step length; the adjacent target object is a target object in two adjacent distribution instructions with sending time, and the reference value of the target object which sends the distribution instruction first is lower than that of the target object which sends the distribution instruction later;
if at least one second target object with the assigned sequence number exists, comparing the ordering values of the second target objects with the ordering value of the first target object respectively;
according to the comparison result, if a second target object meeting the condition exists, the sequence number allocated to the first target object is before the second target object meeting the condition; wherein the second target object satisfying the condition is: and a second target object with the service processing order determined according to the sorting value, which is behind the first target object.
2. The method of claim 1, further comprising:
if at least one second target object with the allocated sequence number does not exist, the sequence number which represents the business transaction sequence as the head is allocated to the first target object, and the association relationship between the sequencing value of the first target object and the sequence number of the first target object is established.
3. The method of claim 1, wherein after comparing the ranking values of the specified number of second target objects with the ranking values of the first target objects, respectively, the method further comprises:
and if the second target object meeting the condition does not exist, distributing a sequence number with a last service transaction sequence to the first target object.
4. The method according to claim 1, wherein a maximum value of weighted summation results of all preset attribute information and corresponding weight factors is an adjustment upper limit value of the ranking value, and the adjustment upper limit value is a preset multiple of the specified step length.
5. The method according to claim 1 or 4, wherein the preset attribute information comprises at least one of the following information: the system comprises a reservation user, indication information for indicating a passed number, an appointed age group, an intermediate processing link of processing progress and additional service information matched with the target service.
6. The method of claim 1, wherein after receiving an allocation instruction to allocate a sequence number to the first target object and before responding to the allocation instruction, the method further comprises:
and determining that the number of the second target objects is smaller than the upper limit of the number of the target objects which can be handled by the target business.
7. The method of claim 6, further comprising:
monitoring an influence parameter of the upper limit of the number of the target objects;
and when the influence parameters change in a specified period, adjusting the upper limit of the number of the target objects according to a preset adjustment strategy.
8. The method of claim 7, wherein the impact parameter comprises at least one of the following information during a transaction period: the total duration of the transaction time period of the target service, the average transaction duration of a single target object and the average value of the number of transactable target objects;
the adjusting the upper limit of the number of the target objects according to a preset adjusting strategy comprises:
adjusting the target object quantity upper limit according to the following formula:
Figure FDA0003237494410000021
wherein E' is an upper limit of the number of the target objects after adjustment, E is an upper limit of the target objects before adjustment, T is the total duration, P is the average value of the number of the target objects, T is the average handling duration, Q is an influence coefficient, and P1, P2.
9. The method according to any one of claims 1-3, further comprising:
acquiring a number calling rule corresponding to the target service from a corresponding relation between a preset service and the number calling rule;
and executing the number calling operation according to the number calling rule.
10. The method according to claim 9, wherein the obtaining of the number-calling rule corresponding to the target service from the correspondence between the preset service and the number-calling rule comprises:
if the transaction types of the target service transaction are in sequence, the number calling rule is in sequence;
if the transaction type of the target service transaction comprises at least two sub-services, the number calling rule is to alternately call numbers for different sub-services;
and if the transaction type of the target service transaction is that one service transaction channel simultaneously transacts services for at least two sequence number queues, the number calling rule is to alternately call the number of each sequence number queue.
11. The method according to any one of claims 1-3, further comprising:
and if a manual distribution instruction for the sequence number of the first target object is received, determining the sequence number of the first target object according to the manual distribution instruction.
12. A communication terminal, comprising:
the input and output unit is configured to receive an allocation instruction for allocating a sequence number to the first target object, transmit the allocation instruction to the processor, and acquire a sequence number allocation result;
a processor connected with the input-output unit and configured to:
receiving an allocation instruction for allocating sequence numbers to a first target object through the input/output unit, wherein the sequence numbers are used for representing the transaction sequence of target services of the first target object;
responding to the distribution instruction, and acquiring description information of the first target object;
determining the sorting value of the first target object according to the description information; the concrete configuration is as follows: analyzing the description information of the first target object, and identifying preset attribute information; acquiring preset values corresponding to the preset attribute information and weight factors corresponding to the preset values; obtaining an adjustment value by adopting a weighted summation mode for each obtained preset value and the weight factor of each preset value; reducing the reference value of the target object by using the adjustment value, wherein the difference value of the reference values between adjacent target objects is a designated step length; the adjacent target object is a target object in two adjacent distribution instructions with sending time, and the reference value of the target object which sends the distribution instruction first is lower than that of the target object which sends the distribution instruction later;
if at least one second target object with the assigned sequence number exists, comparing the ordering values of the second target objects with the ordering value of the first target object respectively;
according to the comparison result, if a second target object meeting the condition exists, the sequence number allocated to the first target object is before the second target object meeting the condition; wherein the second target object satisfying the condition is: and a second target object with the service processing order determined according to the sorting value, which is behind the first target object.
13. The terminal of claim 12, wherein the processor is further configured to:
if at least one second target object with the allocated sequence number does not exist, the sequence number which represents the business transaction sequence as the head is allocated to the first target object, and the association relationship between the sequencing value of the first target object and the sequence number of the first target object is established.
14. The terminal of claim 12, wherein after comparing the ranking values of the specified number of second target objects with the ranking values of the first target objects, respectively, the processor is further configured to:
and if the second target object meeting the condition does not exist, distributing a sequence number with a last service transaction sequence to the first target object.
15. The terminal according to claim 12, wherein a maximum value of weighted summation results of all preset attribute information and corresponding weight factors is an upper adjustment value of the ranking value, and the upper adjustment value is a preset multiple of the specified step length.
16. The terminal according to claim 12 or 15, wherein the preset attribute information comprises at least one of the following information: the system comprises a reservation user, indication information for indicating a passed number, an appointed age group, an intermediate processing link of processing progress and additional service information matched with the target service.
17. The terminal of claim 12, wherein after receiving the assignment instruction for assigning the sequence number to the first target object and before responding to the assignment instruction, the processor is further configured to:
and determining that the number of the second target objects is smaller than the upper limit of the number of the target objects which can be handled by the target business.
18. The terminal of claim 17, wherein the processor is further configured to:
monitoring an influence parameter of the upper limit of the number of the target objects;
and when the influence parameters change in a specified period, adjusting the upper limit of the number of the target objects according to a preset adjustment strategy.
19. The terminal of claim 18, wherein the impact parameter comprises at least one of the following information during a transaction period: the total duration of the transaction time period of the target service, the average transaction duration of a single target object and the average value of the number of transactable target objects;
the adjusting the upper limit of the number of the target objects according to a preset adjusting strategy comprises:
adjusting the target object quantity upper limit according to the following formula:
Figure FDA0003237494410000051
wherein E' is an upper limit of the number of the target objects after adjustment, E is an upper limit of the target objects before adjustment, T is the total duration, P is the average value of the number of the target objects, T is the average handling duration, Q is an influence coefficient, and P1, P2.
20. The terminal of any of claims 12-14, wherein the processor is further configured to:
acquiring a number calling rule corresponding to the target service from a corresponding relation between a preset service and the number calling rule;
and executing the number calling operation according to the number calling rule.
21. The terminal of claim 20, wherein the processor, when being configured to obtain the number calling rule corresponding to the target service from a preset correspondence between the service and the number calling rule, is specifically configured to:
if the transaction types of the target service transaction are in sequence, the number calling rule is in sequence;
if the transaction type of the target service transaction comprises at least two sub-services, the number calling rule is to alternately call numbers for different sub-services;
and if the transaction type of the target service transaction is that one service transaction channel simultaneously transacts services for at least two sequence number queues, the number calling rule is to alternately call the number of each sequence number queue.
22. The terminal of any of claims 12-14, wherein the processor is further configured to
And if a manual distribution instruction for the sequence number of the first target object is received, determining the sequence number of the first target object according to the manual distribution instruction.
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