KR20220075918A - Car repair brokerage service method - Google Patents

Abstract

The present invention relates to a vehicle repair service brokerage method, wherein the repair operator terminal 120 applies for registration as a professional repair operator (S210), and the brokerage server 110 matches and stores repair operator information in the repair specialty field, (S212), the user terminal 130 requests a car repair service (S214), and the mediation server 110 determines the "repair specialty" of the car repair service requested by the user terminal 130 (S216) And, the mediation server 110 selects a repair business that is stored in matching with the determined specialized repair field (S218), and transmits repair target information to the repair business terminal 120 of the selected repair business operator (S220) And, the repair operator terminal 120 receiving the repair target information transmits the repair estimate information to the mediation server 110 (S222), and the user terminal 130 receiving the repair estimate information accepts or Transmits the response information of rejection to the mediation server 110 (S226), transmits the user's information and mediation approval information to the repair business terminal 120, and transmits the information and mediation of the repair business operator approved for quotation to the user terminal 130 It is configured to include the step of transmitting the approval information (S230), and according to this, there is an advantage that a repair service can be performed at a low cost.

Description

CAR REPAIR BROKERAGE SERVICE METHOD

The present invention relates to a car repair brokerage service business model, and in particular, a car repair brokerage service method suitable for providing a new business model capable of lowering the price of a used car repair service, thereby activating the used car repair service. is about

With the recent increase in automobiles and the increase in automobile ownership, there are many cases in which automobile repair (maintenance) is required.

These car repairs are generally carried out at auto repair business sites (car centers, automobile manufacturers). However, since the prices vary depending on the automobile repair business sites, consumers (users) cannot determine the standards at which automobile repair business sites should entrust the repair of their cars. there is a situation.

Accordingly, the need for a new business model that can mediate the repair (maintenance) of automobiles at a low price is emerging.

Document 1: Registered Patent Publication No. 10-1349935 (Announcement date: 2014.02.06.) Document 2: Registered Patent Publication No. 10-1739110 (Announcement date: 2017.06.23.)

The present invention was created to solve the problems of the prior art as described above, and the purpose of the vehicle repair brokerage service method according to the present invention is,

First, it does not stop at merely intermediary between the consumer (user) and the supplier (auto repair service provider) of car repair, but classifies the car repair by specialized field, matches the car repair service provider for each specialized field, and creates a database. If there is a request for repair service of a car, the repair service provider can secure a large amount of repair volume only for the specialized field by adopting the method of automatically allocating to each specialized repair service provider according to the repair part of the vehicle that requires the requested repair. to provide a car repair service at a low cost, so that the user can use the car repair service at a low price,

Second, by allowing repair service providers that provide automobile repair services to request repair services in large quantities by specialized field so that automobile repairs can be performed at low prices, the economy can be revitalized by revitalizing automobile repair services. ,

Third, by enabling car repair services to be performed based on used car sales complexes related to car repair companies, it is possible to provide car repair services at lower cost.

Fourth, a repair service provider who has a previous transaction with a used car repair service company belonging to a used car sales complex is selected as an “excellent repair service provider” and the selection information of this excellent operator is shared with the user terminal requesting estimate information. An object of the present invention is to provide a vehicle repair brokerage service method suitable for lowering the price of repair services by inducing price reduction by allowing them to be provided.

The present invention's car repair brokerage service method for achieving the above object includes basic information and car repair of a car repair operator (hereinafter abbreviated as "repair operator") who is a user of the repair operator terminal from the repair operator terminal to the brokerage server A step in which an application for registration as a professional repair business operator is performed by transmitting specialized field (hereinafter referred to as “repair specialized field”) information, and professional repair from a repair operator terminal to a specialized field database in which the repair operator information is stored by matching the specialized field When there is an application for registration of a business operator, the brokerage server searches for a specialized field matching the repair specialized field of the repair service provider who applied for registration in the specialized field database, and retrieves the repair company information requested in the searched repair specialized field field. The step of matching and storing, the user terminal transmitting the "repair target information" and the basic information of the service user who is the user of the user terminal to the mediation server to request a car repair service; the mediation server receiving the "repair target information" determining the "repair specialized field" of the automobile repair service requested by the user terminal based on the The step of extracting and selecting the stored repair service provider, the intermediate server 110 transmitting the repair target information to the repair operator terminal of the selected repair operator, and the repair service provider terminal receiving the repair target information repair estimate information The step of transmitting to the mediation server 110, the mediation server transmitting the repair estimate information received from the repair operator terminal to the user terminal requesting the repair service, and the user terminal receiving the repair estimate information, the received estimate Transmitting the response information of acceptance or rejection of the information to the mediation server, and when receiving response information of acceptance from the user terminal, transmitting the mediation approval information together with the information of the service user who is the user of the user terminal to the repair operator terminal and at the same time approve the quotation with the user's terminal It is characterized in that it is configured to include the step of transmitting the information and broker approval information of the repair operator.

The vehicle repair brokerage service method of the present invention having the above configuration has the following effects.

First, it does not stop at merely intermediary between the consumer (user) and the supplier (auto repair service provider) of car repair, but classifies the car repair by specialized field, matches the car repair service provider for each specialized field, and creates a database. If there is a request for repair service of a car, the repair service provider can secure a large amount of repair volume only for the specialized field by adopting the method of automatically allocating to each specialized repair service provider according to the repair part of the vehicle that requires the requested repair. This has the effect of providing a car repair service at a low cost, and as a result, the user can use the car repair service at a low price.

Second, there is an effect that auto repair service can be performed at a low price by allowing repair service providers that provide automobile repair services to request repair services in large quantities by specialized field. has the effect of achieving

Third, there is an effect that it is possible to provide a car repair service at a lower cost by allowing the car repair service to be performed based on the used car sales complex associated with the car repair service provider.

Fourth, a repair service provider who has a previous transaction with a used car repair service company belonging to a used car sales complex is selected as an “excellent repair service provider” and the selection information of this excellent operator is shared with the user terminal requesting estimate information. By providing the service, there is an effect of inducing a price reduction, and as a result, the price of the repair service can be further lowered.

1 is a block diagram of a car repair brokerage service system for implementing a car repair brokerage service method according to an embodiment of the present invention.
2 is a conceptual diagram illustrating a geographical relationship between a used car sales complex (CS) and a car repair service provider (CR) to which the car repair brokerage service method according to an embodiment of the present invention is applied.
3 is a flowchart of a vehicle repair brokerage service method according to an embodiment of the present invention.
4 is another flowchart of a vehicle repair brokerage service method according to an embodiment of the present invention.

The following will be described in detail with reference to the accompanying drawings a preferred embodiment of the present invention of the vehicle repair brokerage service method.

The car repair brokerage service system for implementing the car repair brokerage service method according to an embodiment of the present invention includes the repair operator terminal 120, the user terminal 130, the brokerage server 110, the specialized field database 111, and trading. It is characterized in that it is configured to include only the database 112 .

The repair operator terminal 120 is a terminal (terminal device) used or operated by a car repair operator (CR), and is a terminal for applying for registration as a repair operator to the mediation server 110, for example, a mobile terminal such as a smart phone or It may be composed of a personal computer (PC), a tablet computer, a notebook computer, and the like.

The user of the repair operator terminal 120 may be, for example, an individual operator or a corporate operator as an automobile repair company (car center) that operates automobile repair as a business.

The user terminal 130 is a terminal for requesting a car repair service, and may be configured of, for example, a mobile terminal such as a smart phone or a PC, a tablet computer, a notebook computer, and the like.

The mediation server 110 is connected to the repair operator terminal 120 and the user terminal 130 through a wired/wireless network, and responds to requests from the repair operator terminal 120 and the user terminal 130 and provides information, Manages and operates a car repair service website, and provides car repair service applications.

The specialized field database 111 is a storage medium in which information of a repair service provider is stored by matching the specialized field of automobile repair.

The following describes a vehicle repair service method according to an embodiment of the present invention having the above configuration.

First, as a pre-performing step, the step of registering as a professional repair service provider in the mediation server 110 is performed.

That is, by transmitting the basic information of the repair operator who is the user of the repair operator terminal 120 from the repair operator terminal 120 to the brokerage server 110 and the specialized field of automobile repair (hereinafter, “repair specialized field”) information, the professional repair operator A registration application is performed with (S210).

Here, the basic information of the repair service provider is a name, address, and phone number.

The repair specialized field includes, for example, a sheet metal and painting field, a gloss field, a glass field, a tire, a wheel field, an engine field, a transmission field, a parts replacement field, and an automobile accessory field.

In addition, the mediation server 110 searches the specialized field database 111 for a specialized field that matches the repair professional field of the repair service provider applied for registration when there is an application for registration of a professional repair operator from the repair operator terminal 120 , and , the repair service provider information applied to the searched repair specialized field is matched to the repair specialized field and stored (S212).

As described above, the car repair service application step is now performed in the state where the professional repair service provider is matched for each repair specialization and stored.

The user terminal 130 transmits "repair target information" and basic information of a service user who is a user of the user terminal 130 to the mediation server 110 to request a car repair service (S214).

The repair target information includes a repair part (for example, an object requiring repair of a front bumper, a tire, etc.) and repair conditions (use of a genuine product, use of a large product, etc.).

As a method of transmitting repair target information, it may be performed, for example, by transmitting an image of a repaired area or transmitting text.

The basic information of the service user is, for example, a mobile phone number.

Then, the mediation server 110 determines the "repair specialized field" of the vehicle repair service requested by the user terminal 130 based on the received "repair target information" (S216).

The method for the mediation server 110 to determine the "repair specialized field" is to compare and determine the image data of the received "repair target information" and the standard image data of the repair target registered in the mediation server 110 in advance. can be confirmed

And, when the repair target information is text, it is possible to determine by comparing and determining the received text data of "repair target information" and the standard information data of the repair target pre-registered in the mediation server 110 .

On the other hand, it may be performed by repeated learning of the artificial intelligence program in addition to the method of determining the specialized field of mathematics by comparison with standard data.

Next, the mediation server 110, which has determined the specialized field of repair as described above, searches the database 111 of the specialized field, and extracts and selects one or a plurality of repair operators that are stored by matching the determined specialized field of repair. (S218).

The mediation server 110 transmits the repair target information to the repair operator terminal 120 of the selected repair operator (S220).

The repair operator terminal 120 receiving the repair target information transmits repair estimate information to the mediation server 110 (S222).

Then, the mediation server 110 transmits (transmits) the repair estimate information received from the repair operator terminal 120 to the user terminal 130 requesting the repair service (S224).

Next, the user terminal 130 receiving the repair estimate information transmits the response information of acceptance or rejection to the received estimate information to the mediation server 110 (S226).

When the mediation server 110 receives the acceptance response information from the user terminal 130 (S228), the service user (applicant) who is the user of the user terminal 130 to the repair operator terminal 120 (phone number) and transmits the mediation approval information, and at the same time transmits the information (address and phone number of the repair business operator) and the mediation approval information of the approved repair business operator to the user terminal 130 (S230).

On the other hand, according to another embodiment, the step (S210) of performing a registration application as a professional repair operator from the repair operator terminal 120 to the mediation server 110 is a used car associated with a repair operator who is a user of the repair operator terminal 120 It is configured to further include the step of transmitting information (name) of the trading complex.

That is, when the repair operator terminal 120 applies for registration as a professional repair operator, it transmits information (name) of the middle and sales complex in addition to the specialized repair field and basic information.

Here, when the brokerage server 110 receives the used car sales complex information from the repair business operator terminal 120 , it matches the received used car sales complex information, matches the repair business operator information, and stores it in the sales complex database 112 .

And, the brokerage server 110 is selected as an "excellent business operator" in order to provide an incentive of the repair service to the repair operator who is a user of the repair operator terminal 120 for the repair operator terminal 120 that has transmitted the used car sales complex information characterized in that

And, the mediation server 110 is characterized in that the information is transmitted to the user terminal 130 by displaying the excellent operator in the estimate information of the repair operator selected as the excellent operator.

If the repair business is related to the used car sales complex,

It is highly likely that there is a connection with a used car dealer belonging to the used car sales complex (there is a very high probability that there is an existing transaction history or that it is close), and it is very likely that the used car repair cost was provided very cheaply in the previous transaction with the used car sales complex. However, in the case of a repair service provider related to a used car sales complex, repair costs can be reduced if the amount of used car repaired is large.

In addition, the used car trading complex associated with the repair business is characterized in that it is a used car trading complex to which a used car trading business operator (a used car trading company) with a history of repair transactions in the repair business belongs to.

That is, in this case, if there is a transaction history of a used car repair service between a repair business operator and a used car dealer belonging to the used car sales complex, the used car dealer to which the used car dealer belongs.

In addition, in the used car sales complex associated with the repair business, if the repair business does not have a history of repairing the used car of a used car dealer (used car dealer) belonging to the used car sales complex, it is located at the nearest distance to the repair business (CR). It is characterized as a used car sales complex located.

On the other hand, as a method of transmitting information (name) of a used car sales complex associated with a repair operator who is a user of the repair operator terminal 120, for example, in a method of selecting a used car sales complex from a screen provided by the brokerage server 110 This may be performed, or the repair operator terminal 120 may be performed by directly transmitting name information of the used car trading complex.

And, according to an embodiment, after performing the step (S230) of transmitting the mediation approval information, the step (S310) of the user terminal 130 transmitting the repair service rating information to the mediation server 110 is performed.

Thereafter, the brokerage server 110 matches and stores the received service rating information with the repair service provider that provided the service, and stores it by matching with the used car sales complex (CS) to which the repair operator who provided the service belongs (S320). ).

In the step of transmitting the acceptance or rejection response information (S226), when there is one piece of estimate information, the response information of acceptance or rejection is transmitted for the single piece of estimate information, and when there are multiple pieces of estimate information, a plurality of pieces of information are transmitted. It is characterized in that the corresponding information is transmitted by selecting one of the quotation information and transmitting an acceptance message or by transmitting a rejection message for rejecting all of a plurality of quotations.

Meanwhile, according to an embodiment, the repair operator terminal 120 of the repair operator registered in each specialized field may provide estimate information in a reverse auction method.

As described above, preferred embodiments according to the present invention have been reviewed, and it is common knowledge in the technical field that the present invention can be implemented in other specific forms without changing the technical spirit or essential features in addition to the above-described embodiments. It is self-evident to those who have Therefore, it should be understood that the above-described embodiments are illustrative and not restrictive.

The scope of the present invention is indicated by the following claims rather than the above detailed description, and all changes or modifications derived from the meaning and scope of the claims and their equivalents should be construed as being included in the scope of the present invention.

CS: Used car sales complex CR: Auto repair business
110: mediation server
111: specialized field database 112: trading complex database
120: repair operator terminal 130: user terminal

Claims (4)

Basic information of a car repair business operator (hereinafter abbreviated as "repair business"), which is a user of the repair business operator terminal, from the repair business terminal 120 to the mediation server 110 A step (S210) of applying for registration as a professional repair business operator by transmitting information;
In the specialized field database 111 that matches the specialized field and stores the repair operator's information
When there is an application for registration of a professional repair operator from the repair operator terminal 120, the mediation server 110 searches for a specialized field matching the repair professional field of the repair operator who has applied for registration in the specialized field database 111,
A step (S212) of matching and storing the repair business operator information applied to the searched repair specialized field to the repair specialized field (S212);
The user terminal 130 transmits the "repair target information" and the basic information of the service user who is the user of the user terminal 130 to the mediation server 110 to request a car repair service (S214);
The mediation server 110 determines the "repair specialized field" of the vehicle repair service requested by the user terminal 130 based on the received "repair target information"(S216);
Step (S218), wherein the mediation server 110, which has determined the specialized field of repair as described above, searches the database 111 for the specialized field, and extracts and selects a repair service provider stored in matching with the determined specialized field of repair (S218);
The mediation server 110 transmits the repair target information to the repair operator terminal 120 of the selected repair operator (S220);
A step (S222) of the repair operator terminal 120 receiving the repair target information transmitting repair estimate information to the mediation server 110 (S222);
The mediation server 110 transmits the repair estimate information received from the repair operator terminal 120 to the user terminal 130 requesting the repair service (S224);
The user terminal 130 receiving the repair estimate information, and transmitting the response information of acceptance or rejection to the received estimate information to the mediation server 110 (S226);
When receiving the acceptance response information from the user terminal 130 (S228), the repair operator terminal 120 transmits brokerage approval information together with the information of the service user who is the user of the user terminal 130, and at the same time the user terminal ( 130), the vehicle repair brokerage service method characterized in that it comprises a step (S230) of transmitting the information and the brokerage approval information of the approved repair service provider.
The method according to claim 1,
The step (S210) in which an application for registration as a professional repair operator is performed from the repair operator terminal 120 to the mediation server 110,
It is configured to further include the step of transmitting information on the used car sales complex associated with the repair operator who is the user of the repair operator terminal 120,
When the used car sales complex information is received from the repair operator terminal 120, the brokerage server 110 matches the received used car sales complex information, matches the repair operator information, and stores the information in the sales complex database 112. How to do a car repair brokerage service.
3. The method according to claim 2,
After performing the step (S230) of transmitting the mediation approval information,
The user terminal 130 transmits the repair service rating information to the mediation server 110 (S310) and,
The brokerage server 110 matches and stores the received service rating information with the repair service provider that provided the service, and stores it by matching the used car sales complex (CS) to which the repair operator who provided the service belongs (S320) Car repair brokerage service method, characterized in that configured to be further included.
3. The method according to claim 2,
The used car sales complex associated with the repair service provider is a used car sales complex to which a used car sales operator with a previous repair transaction history belonging to the repair operator belongs to.

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