KR20220037747A - System and method for providing restaurant booking service, and a recording medium having computer readable program for executing the method - Google Patents

Abstract

A table arrangement information providing unit provides table arrangement information of a restaurant to a user terminal. A table price information providing unit provides price information on a selected table to the user terminal when a table is selected by the user terminal. A reservation information providing unit sets a reservation for the table when the reservation for the table is determined by the user terminal. A waiting request input unit receives a waiting request for a plurality of preset tables of the restaurant from the user terminal. An emptying request transmission unit transmits emptying request information to a terminal of a preset table manager when a table emptying request is input from a terminal of a preset service manager. A reservation status change unit receives a reservation update request for the table from a table manager terminal. A reservation status change request input unit changes the reservation status of the table and transmits information on the reservation status change to the user terminal of a user who has input the waiting request. Users can make restaurant reservations more conveniently and effectively.

Description

A system for providing restaurant reservation service, a method, and a recording medium recording a computer-readable program for executing the method

The present invention relates to a system and method for providing an online service, and more particularly, to a system and method for providing a reservation service for a restaurant such as a cafe or a lounge bar through a communication network.

Recently, with the development of communication technology, reservation culture has become common. Accordingly, in general, in order to enjoy a movie or performance, a seat is reserved in advance by accessing a reservation system provided by a theater or performance hall.

However, although this type of reservation can be applied to a simple type of service, such as a case in which seat arrangement or service price is already confirmed, there is a problem in that it is difficult to apply it as it is to various other types of services.

For example, in the case of a club, table arrangement and service prices are variable, and table service may also be provided in various forms by a manager (MD) in charge of the service.

Accordingly, in general, all reservations at the club are currently being made through phone calls or messengers (KakaoTalk, WeChat, Line, WhatsApp, etc.) between the customer and the club MD. However, this type of manual reservation is not only inconvenient in itself, but also has a problem in that large and small disputes may occur during the reservation process.

KR 1020180038651 A

The present invention has been devised to solve the above-described problems in the prior art, and an object of the present invention is to provide a service system and method that allow more convenient and effective restaurant reservations.

In order to achieve the above object, the restaurant reservation service providing system according to the present invention is a service manager list providing unit, service manager information providing unit, table arrangement information providing unit, table price information providing unit, reservation information providing unit, reservation setting unit, waiting It includes an application input unit, an empty request transmission unit, and a reservation status change unit.

The table arrangement information providing unit provides table arrangement information of a restaurant to the user terminal, the table price information providing unit provides price information for the selected table to the user terminal when a table is selected by the user terminal, and the reservation information providing unit is the user terminal When the reservation for the table is determined by When a table emptying request is inputted from the , emptying request information is transmitted to a terminal of a preset table manager, the reservation status change request input unit receives a reservation update request for the table from the table manager terminal, and the reservation status changer receives information about the table The reservation status is changed, and information on the reservation status change is transmitted to the terminal of the user who has entered the waiting request.

According to such a configuration, even for a restaurant such as a club where table arrangement and service prices are variable, it is possible to easily grasp information such as various current table arrangements and table prices of the restaurant, so that it is possible to make a reservation more easily and effectively. be able to

In addition, information on a number of service managers of various restaurants in charge of table service can be easily identified and selected. be able to

At this time, the table arrangement information providing unit, an image drawing providing unit for providing an image drawing of a restaurant showing the table arrangement state to the user terminal, and when a partial area of the image drawing is selected from the user terminal, the partial area is enlarged and a table selection function and an activated drawing providing unit providing the activated drawing, and the image drawing providing unit may display and provide the selected table on the image drawing when a table is selected through the activated drawing.

According to this configuration, even when a mobile terminal with a small screen is used, it is possible to easily grasp the table arrangement or reservation status of the entire restaurant, as well as to prevent touch errors by using the enlarged screen when entering the actual reservation. be able to

In addition, the price information may include preset price information for the table, and may further include a current bid price for the table. According to this configuration, it is possible to stably provide a table price set in advance according to table arrangement, etc., and in a special situation, it is possible to provide a table price suitable for the situation through an auction.

Also, the price information may further include an immediate winning bid for the table.

In this case, the restaurant table may further include a table price information storage unit for storing preset price information for the entire table. According to such a configuration, it is possible to easily apply a more appropriate table price according to the situation by applying the overall price configuration set in advance for each situation such as weekdays, weekends, Christmas, and the like.

In addition, when the reservation status change unit changes the reservation status for the table, the reservation status may be displayed for the image drawing. According to this configuration, when the table use is finished, it is possible to effectively update the reservation condition for the next use and update the table reservation status.

In addition, tabs performing a table selection input function in the activated drawing may be disposed on the image of the table to have the same size as the size of the corresponding table, or may be disposed on the image of the table corresponding to the same size as each other.

In addition, the invention implementing the system in the form of a method and a recording medium recording a computer readable program for executing the method are disclosed together.

According to the present invention, even for restaurants such as clubs with variable table arrangement and service prices, it is possible to easily grasp information such as various current table arrangements and table prices of restaurants, so that reservations can be made more easily and effectively. do.

In addition, information on a number of service managers of various restaurants in charge of table service can be easily identified and selected. be able to

In addition, even when a mobile terminal with a small screen is used, it is possible to easily grasp the table arrangement or reservation status of the entire restaurant, and it is possible to prevent a touch error by using the enlarged screen when inputting an actual reservation.

In addition, it is possible to stably provide a table price set in advance according to table arrangement, etc., and in a special situation, it is possible to provide a table price suitable for the situation through an auction.

In addition, by using the overall price configuration preset for each situation such as weekdays, weekends, Christmas, etc., it is possible to easily apply an appropriate table price according to the situation.

In addition, when the use of the table is finished, it is possible to effectively update the reservation condition for the next use and update the table reservation status.

1 is a schematic block diagram of a system for providing a restaurant reservation service according to an embodiment of the present invention.
2 to 4 are initial screens of a user terminal output for table reservation in the restaurant reservation service providing system of FIG.
5 to 8 are user terminal output screens for general reservation.
9 and 10 are output screens of the user terminal for auction reservation.
11 to 14 are diagrams for explaining an example in which a restaurant owner uploads a bird's eye view of his/her restaurant and arranges a table layout.
15 and 16 are diagrams showing examples of a small bird's eye view and a large bird's eye view, respectively.
17 and 18 are views each showing different examples in which a table selection input function tab is disposed on a table of a bird's eye view;

Hereinafter, preferred embodiments of the present invention will be described with reference to the accompanying drawings.

1 is a schematic block diagram of a system for providing a restaurant reservation service according to an embodiment of the present invention. 1 , the restaurant reservation service providing system includes a service manager list providing unit 110 , a service manager information providing unit 120 , a table arrangement information providing unit 130 , a table price information providing unit 140 , and a reservation information providing unit 150, reservation setting unit 160, table price information storage unit 170, waiting application input unit 175, empty request transmission unit 180, reservation status change request input unit 190, and reservation status change unit ( 195), and the table arrangement information providing unit 130 again includes an image drawing providing unit 132 and an active drawing providing unit 134 .

Although each component of the system for providing a restaurant reservation service in FIG. 1 may be implemented only with hardware, it will be generally implemented with hardware and software operating on the hardware.

On the other hand, the restaurant in the present invention may include any type of establishment in which meals, drinks, alcoholic beverages, etc. can be provided through tables such as clubs, as well as lounges and cafes.

The service manager list providing unit 110 provides a list of service managers of restaurants to the user terminal when receiving a restaurant selection input from the user terminal, and the service manager information providing unit 120 is one of the service managers provided to the service manager list from the user terminal. When some are selected, information of the selected service manager is provided to the user terminal.

According to this configuration, it is possible to easily identify and select information about a plurality of service managers of various restaurants in charge of table service. It can also reduce the possibility of conflict.

More specifically, the reservation method when selecting a restaurant is as follows. 2 to 4 are initial screens of a user terminal output for table reservation in the restaurant reservation service providing system of FIG. 1 .

When accessing the restaurant page to promote the service manager's own sales activities, a list of all service managers in the restaurant appears, and the following procedure is followed to make a reservation.

1) Choose a restaurant.

2) A list of service managers (service manager name, service manager rating, number of service manager selections are shown) appears, and click the service manager.

As for the list sorting method, the basic order should be the advertisement at the top, and after sorting, it is possible to sort by rating, number of choices, and team.

3) The service manager promotion page appears, and you can make a reservation for the service manager in the lower window.

4) If you select the service manager, you can select table reservation / guest application / paid admission.

In this case, the price information may include price information set in advance for the table, and may further include a current bid price for the table. According to such a configuration, it is possible to stably provide a table price set in advance according to table arrangement, etc., and in a special situation, it is possible to provide a table price suitable for the situation through an auction. Also, the price information may further include an immediate winning bid for the table.

Let's explain it with a more specific example as follows. 5 to 8 are user terminal output screens for general reservation, and FIGS. 9 and 10 are output screens of the user terminal for auction reservation.

1. General Reservation: After selecting a restaurant, a list of service managers is provided, and after selecting a specific service manager, it goes to the reservation screen.

2. Auction: Auction can be activated with the auction function by selecting a specific table.

1) Same-day auction: If an auction is held on the same day, bids can be made by amount, and the highest bid is selected when the bidding end time set by the owner is reached.

2) Auction a few days ago: Auction can be done from several days before the owner's authority, and the highest bid is awarded at the end of the bidding time.

3. Waiting: When the table is full, a pop-up window will appear and you will automatically go to the waiting alarm request. When an empty table appears, a notification is sent to all waiting people, and depending on the table setting, you can make a general reservation or an auction reservation.

The table arrangement information providing unit 130 provides table arrangement information of a restaurant to the user terminal when a table reservation request is input from the user terminal, and the table price information providing unit 140 is selected when the table is selected by the user terminal. It provides price information about the table to the user terminal.

The reservation information providing unit 150 transmits the determined reservation information to the terminal of the service manager when the reservation for the table is determined by the user terminal, and the reservation setting unit 160 is placed on the table when there is an approval input from the service manager terminal make a reservation for

Managers (service managers) receive restaurant reservations and handle customer claims by managing customers on a one-to-one basis.

According to this configuration, even for clubs and restaurants with variable table arrangement and service prices, it is possible to easily grasp information such as the current table arrangement or table price of various restaurants, so that reservations can be made more easily and effectively. do.

The table arrangement information providing unit 130 is an image drawing providing unit 132 that provides an image drawing of a restaurant in which the table arrangement state is shown to the user terminal, and when a partial area of the image drawing is selected from the user terminal, the partial area is enlarged and an active drawing providing unit 134 that provides a drawing in which the table selection function is activated, and the image drawing providing unit 132 displays and provides the selected table on the image drawing when a table is selected through the activated drawing can do.

According to this configuration, even when a mobile terminal with a small screen is used, it is possible to easily grasp the table arrangement or reservation status of the entire restaurant, as well as to prevent touch errors by using the enlarged screen when entering the actual reservation. be able to

To this end, the owner uploads a bird's eye view of his restaurant to the Internet and places a layer on the image so that all tables can be managed at a glance. However, there are restaurants that are divided into 1st and 2nd floors for each restaurant, or there are restaurants that are made up of Zone A and Zone B. Therefore, multiple bird's-eye views can be uploaded and managed through the tab function. The reservation status made in this way is then accessed by users and managers to use the reservation function. 11 to 14 are diagrams illustrating an example in which a restaurant owner uploads a bird's eye view of his/her restaurant and arranges a table layout.

When checking a bird's eye view of a store for reservation in the app, an 'image' showing the current status of each table is uploaded and displayed. The image in its current state is called a 'small bird's eye view', and it is impossible to click the table. This 'small bird's eye view' is refreshed after the data is updated and imaged whenever the table state changes. (Request for refresh every time table data is changed) FIGS. 15 and 16 are diagrams showing examples of small and large bird's-eye views, respectively.

When you double-click the 'small bird's eye view' in the app, it is enlarged to the same size as that shown on the web bird's eye view editing page, and this is called a 'large bird's eye view'. In the 'big bird's eye view', the object is activated for each table rather than an image, and selection and reservation are possible by touching the table in the current state. In the 'large bird's eye view' state, it is possible to further enlarge the bird's eye view. When you double-click on 'Big Bird', it changes back to 'Small Bird'.

In this case, the tabs performing the table selection input function in the activated drawing may be disposed on the image of the table to have the same size as the size of the corresponding table, or may be disposed on the image of the table corresponding to the same size as each other. 17 and 18 are views each showing different examples in which a table selection input function tab is disposed on a table of a bird's eye view.

17 shows an example in which table selection input function tabs of different colors are overlapped with the same size as the corresponding table, respectively. Each example is shown.

The table price information storage unit 170 stores preset price information for the entire restaurant table. According to such a configuration, it is possible to easily apply an appropriate table price according to the situation by using the overall price configuration preset for each situation such as weekdays, weekends, Christmas, and the like.

In this case, the stored price is generally a price set in advance by an administrator or the like, but may be a price that has been actually reserved and applied in the past.

The waiting request input unit 175 receives a waiting request for a plurality of preset tables of the restaurant from the user terminal, and the emptying request transmission unit 180 receives a table emptying request from the service manager's terminal. and the reservation status change request input unit 190 receives a reservation update request for the table from the table manager terminal, and the reservation status change unit 195 changes the reservation status for the table, and inputs a waiting request It transmits information of reservation status change to one user's terminal, and displays the reservation available status for the image drawing.

According to this configuration, when the table use is finished, it is possible to effectively update the reservation condition for the next use and update the table reservation status.

Although the present invention has been described with reference to some preferred embodiments, the scope of the present invention should not be limited thereto, but should also extend to modifications or improvements of the above embodiments supported by the claims.

110: service manager list providing unit
120: service manager information provision unit
130: table arrangement information providing unit
132: image drawing providing unit
134: active drawing provider
140: table price information providing unit
150: reservation information provider
160: reservation setting unit
170: table price information storage unit
175: Waiting request input unit
180: empty request transmission unit
190: reservation status change request input unit
195: Reservation status change part

Claims (12)

a table arrangement information providing unit for providing table arrangement information of a restaurant to a user terminal;
a table price information providing unit providing price information on the selected table to the user terminal when a table is selected by the user terminal; and
A restaurant reservation service providing system including a reservation setting unit for setting a reservation for the table when the reservation for the table is determined by the user terminal,
a waiting request input unit for receiving a waiting request for a plurality of preset tables of the restaurant from the user terminal;
an emptying request transmitter configured to transmit the emptying request information to a preset table manager terminal when a table emptying request is input from a preset service manager terminal;
a reservation status change request input unit for receiving a reservation update request for the table from the table manager terminal; and
Restaurant reservation service providing system according to claim 1, further comprising: a reservation status change unit configured to change the reservation status for the table, and transmit information on the reservation status change to a terminal of a user who has entered the waiting request.
The method according to claim 1, The table arrangement information providing unit,
An image drawing providing unit for providing an image drawing of the restaurant showing the table arrangement state to the user terminal,
The image drawing providing unit provides a restaurant reservation service providing system, characterized in that when a table is selected by the user terminal, by displaying the selected table on the image drawing.
The method according to claim 2, The table arrangement information providing unit,
When a partial region of the image drawing is selected from the user terminal, the restaurant reservation service providing system further comprises an activation drawing providing unit for providing a drawing in which the partial region is enlarged and a table selection function is activated.
3. The method according to claim 2,
The price information is a restaurant reservation service providing system, characterized in that it includes price information set in advance for the table.
5. The method according to claim 4,
The price information is a restaurant reservation service providing system, characterized in that it further comprises a current bid price for the table.
6. The method of claim 5,
The price information is a restaurant reservation service providing system, characterized in that it further comprises an immediate successful bid price for the table.
7. The method of claim 6,
Restaurant reservation service providing system, characterized in that it further comprises a table price storage for storing the price information set in advance for the whole in the restaurant table.
8. The method of claim 7,
The reservation status change unit, when changing the reservation status with respect to the table, restaurant reservation service providing system, characterized in that for displaying a reservation possible status with respect to the image drawing.
The method according to claim 1,
The tab for performing a selection input function of the table is arranged on the image of the table to have the same size as the corresponding table.
The method according to claim 1,
The tab for performing a selection input function of the table is arranged on the image of the table corresponding to each other in the same size, restaurant reservation service providing system.
A table arrangement information providing step of providing table arrangement information of a restaurant to a user terminal;
a table price information providing step of providing price information on the selected table to the user terminal when a table is selected by the user terminal;
A restaurant reservation service providing method comprising a reservation setting step of setting a reservation for the table when the reservation for the table is determined by the user terminal,
a waiting request input step of receiving a waiting request for a plurality of preset tables of the restaurant from the user terminal;
an emptying request transmission step of transmitting the emptying request information to a preset table manager terminal when a table emptying request is input from a preset service manager terminal;
a reservation status change request input step of receiving a reservation update request for the table from the table manager terminal; and
Changing the reservation status for the table, and transmitting the reservation status change information to the terminal of the user who has input the waiting request, restaurant reservation service providing method further comprising the step of changing the reservation status.
A recording medium in which a computer readable program for executing the method of claim 11 is recorded.

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