KR20210026152A - Method of building a platform for providing online pet life service related to pet insurance, and computer readable recording medium - Google Patents

Abstract

In connection with pet insurance, provided is a method for building a platform for providing online pet life service implemented online. The method comprises the steps of: receiving, by a service providing server, insurance-related information through a communication network, and storing the received insurance-related information in association with the insurance account; storing information on the corresponding member animal hospital, collected from each member hospital terminal, in association with each member hospital; receiving medical records and insurance claim information for each insured companion animal from each member hospital terminal, and storing the received information in association with the insurance account and the member animal hospital, respectively; and receiving and storing the personal and history information of each seller from the respective seller terminals through the communication network.

Description

In connection with companion animal insurance, a method of building a platform for providing life services for companion animals implemented online and a computer-readable recording medium {METHOD OF BUILDING A PLATFORM FOR PROVIDING ONLINE PET LIFE SERVICE RELATED TO PET INSURANCE, AND COMPUTER READABLE RECORDING MEDIUM}

The present disclosure relates to the construction of a platform for providing a living service for companion animals, which is provided online in connection with companion animal insurance and online.

In recent years, as the family structure changes, such as an aging population and an increase in one-to-two households, the number of families raising companion animals is on the rise. According to one statistics, as of 2015, 21.8% of the total number of households in Korea is households with companion animals, that is, one out of five households has companion animals. With the increase in the so-called'Pet Pam tribe' who consider companion animals like family members, consumption related to companion animals is also increasing significantly. Accordingly, the companion animal-related industry is becoming more and more active, and in particular, the companion animal-related medical market is growing significantly in recent years with increasing interest in the health of companion animals. Furthermore, as the cost burden of health management of companion animals increases, the companion animal insurance market is also growing day by day, and recently, a direct subscription-type pet insurance service through online has been disclosed.

The present disclosure is intended to provide a platform for providing a companion animal life service using various information that can be collected based on the implementation of insurance subscription and services for companion animals online.

According to one feature of the present disclosure, a method of constructing a platform for providing a life service for companion animals implemented online in connection with companion animal insurance is provided. The companion animal life service providing platform of the present disclosure is configured to enable communication through a communication network, at least one subscriber terminal for each of the subscribers who subscribed to the companion animal insurance, an insurance company server, and a member animal hospital affiliated with the companion animal insurance It is configured to include one or more affiliated hospital terminals for each of them, one or more seller terminals for each of sellers who intend to sell goods or services for companion animals, and a service providing server supporting the provision of living services for companion animals. According to the method according to the present disclosure, the service providing server receives insurance-related information provided from the subscriber terminal to the insurance company server for each insurance account through the communication network, and transmits the received insurance-related information to the insurance. Storing in association with an account-the insurance-related information includes personal information of the subscriber corresponding to the insurance account and personal information of an insured companion animal corresponding to the insurance account; The step of storing information on the corresponding affiliated animal hospitals, collected from each affiliated hospital terminal, in association with each affiliated animal hospital-The information on the affiliated animal hospitals includes the address of the affiliated animal hospital, equipment possession status And veterinary history information -; Receiving medical records and insurance claim information for each insured companion animal from the respective affiliated hospital terminals through the communication network, and storing the received information in association with the insurance account and the affiliated animal hospital, respectively. ; And receiving and storing personal information and history information of each seller from each seller terminal through the communication network.

According to an embodiment of the present disclosure, the subscriber's personal information includes at least one of the subscriber's address, age, occupation, and domestic partner information, and the personal information of the insured companion animal is the insured companion animal It may include at least one of the type, breed, age, medical history, habit, allergic status, and type.

According to an embodiment of the present disclosure, further comprising, by the service providing server, analyzing medical records and insurance claim information received and stored from the affiliated hospital terminal, and updating the stored veterinary history information from the analyzed result. Can include.

According to an embodiment of the present disclosure, the service providing server analyzes medical records and insurance claim information received and stored from the affiliated hospital terminal, and updates the stored medical history of the insured companion animal from the analyzed result. It may further include a step.

According to an embodiment of the present disclosure, the service providing server, through the communication network, receiving, from each of the seller terminals, information on a product or service to be sold; Comparing, by the service providing server, information on the product or service with at least one of personal information of the subscriber and personal information of the insured companion animal; And providing, by the service providing server, recommendation information on the product or service to the subscriber terminal based on the comparison result.

According to an embodiment of the present disclosure, the product to be sold is feed or snack, and the information on the product received from the seller terminal includes at least one of raw material food information, additive information, and special purpose manufacturing, and , The service providing server may further include comparing the information on the product with at least one of a medical history, allergy, and type of the insured companion animal.

According to an embodiment of the present disclosure, the service to be sold is a care service, and the information on the service received from the seller terminal includes a care provision time and range, and the service providing server The method may further include comparing the information with the subscriber's occupation and type of family member.

According to an embodiment of the present disclosure, the service to be sold is a correction education service, the information on the service received from the seller terminal includes correction education subject information, and the service providing server It may further include comparing the information with the habit of the insured companion animal.

According to an embodiment of the present disclosure, the service providing server receives, from the subscriber terminal, a query regarding health symptoms of the insured companion animal through the communication network; Analyzing, by the service providing server, health symptoms of the insured companion animal based on the query; Comparing, by the service providing server, a result of analyzing health symptoms of the insured companion animal and information on the affiliated animal hospital; Selecting, by the service providing server, at least one affiliated animal hospital based on the comparison result; Transmitting the query to the selected one or more affiliated animal hospitals through the communication network; Receiving an answer to the query from the one or more affiliated animal hospitals; And providing, to the subscriber terminal through the communication network, an answer to the query from the one or more affiliated veterinary hospitals and information on the corresponding affiliated veterinary hospital.

According to an embodiment of the present disclosure, the step of analyzing, by the service providing server, the health symptoms of the insured companion animal based on the query, may be performed based on artificial intelligence-based text or image analysis. .

According to another feature of the present disclosure, a computer-readable recording medium having one or more instructions stored thereon, wherein when the one or more instructions are executed by a computer, the computer causes the computer to perform any one of the above-described methods. A readable recording medium is provided.

A platform for providing companion animal life services using various information that can be collected based on the implementation of insurance subscription and services for companion animals online is provided. According to the embodiments of the present disclosure, information on a hospital, product, or service suitable for an insured companion animal may be automatically extracted based on various information collected during an online insurance subscription and insurance claim process.

1 is a diagram schematically showing the configuration of an insurance-linked companion animal life service providing platform 100 according to an embodiment of the present disclosure.
FIG. 2 is a functional block diagram showing a schematic functional configuration of the service providing server 170 of FIG. 1.
3, in accordance with an embodiment of the present disclosure, a companion animal guardian subscribes to companion animal insurance provided by the insurance company server 160 through his or her subscriber terminal 120, and accordingly, the companion animal is provided to the service providing platform 100. It is an operation flowchart schematically showing an operation process of the service providing server 170 supporting the process of signing up.
4 is, according to an embodiment of the present disclosure, after subscribing to the companion animal insurance and service providing platform 100, medical treatment or inspection of the insured companion animal is performed, and the insurance payment settlement procedure according to the service provision platform It is an operation flowchart schematically showing the operation process of the service providing server 170 monitoring the process on the 100.
5 is, according to an embodiment of the present disclosure, by receiving and analyzing information about the product from the seller terminal 140 of the product seller for companion animals subscribed to the service providing platform 100, each insurance subscriber (i.e., each Provides a list of recommended products for insured companion animals), and supports the sales of products between the subscriber terminal 120 and the seller terminal 140 based on the provided recommended product list. It is a schematic flowchart of the operation.
6 is, according to an embodiment of the present disclosure, receiving and analyzing information on the service sold from the seller terminal 140 of the service provider for companion animals subscribed to the service providing platform 100, each insurance subscriber (i.e. , Provides a list of recommended services for each insured companion animal), and supports a service agreement between the subscriber terminal 120 and the seller terminal 140 based on the provided recommended service list, of the service providing server 170 It is an operation flowchart schematically showing the operation process.
7 is, according to an embodiment of the present disclosure, the service providing server 170, based on a request from the subscriber terminal 120 of the companion animal caregiver who has subscribed to the service providing platform 100, the corresponding insured rejection It is an operation flow diagram schematically showing a process of generating and providing a list of recommended hospitals for animals.
8 is a schematic diagram illustrating a process of mediating a service between each subscriber terminal 120 and the pet taxi terminal 150 subscribed to the service providing platform 100 by the service providing server 170 according to an embodiment of the present disclosure. It is an operation flow diagram shown as.

Hereinafter, exemplary embodiments of the present disclosure will be described in detail with reference to the accompanying drawings. Hereinafter, when it is determined that there is a possibility that the subject matter of the present disclosure may be unnecessarily obscured, detailed descriptions of already known functions and configurations are omitted. In addition, it should be understood that the contents described below are only related to an embodiment of the present disclosure, and the present disclosure is not limited thereto.

The terms used in this specification are only used to describe specific embodiments and are not intended to limit the present disclosure. For example, a component expressed in the singular should be understood as a concept including a plurality of components unless the context clearly means only the singular. In addition, in the specification of the present disclosure, terms such as'include' or'have' are only intended to designate the existence of features, numbers, steps, actions, components, parts, or a combination thereof described in the specification. The use of the term is not intended to exclude the possibility of the presence or addition of one or more other features, numbers, steps, actions, components, parts, or combinations thereof.

In the embodiments described herein, a'unit' means a functional part that performs at least one function or operation, and may be implemented as hardware or software, or a combination of hardware and software. In addition, the plurality of'units' may be integrated into at least one software module and implemented as at least one processor, except for'units' that need to be implemented with specific hardware. In addition, unless otherwise defined, all terms used in this specification, including technical or scientific terms, have the same meaning as commonly understood by one of ordinary skill in the art to which this disclosure belongs. Terms defined in a commonly used dictionary should be interpreted as having a meaning consistent with the meaning in the context of the related technology, and are not interpreted by being excessively limited or extended unless clearly defined otherwise in the specification of the present disclosure. You should know.

Hereinafter, exemplary embodiments of the present disclosure will be described in detail with reference to the accompanying drawings.

1 is a diagram schematically showing the configuration of an insurance-linked companion animal life service providing platform 100 according to an embodiment of the present disclosure. As shown, the service providing platform 100 includes a communication network 110, a plurality of subscriber terminals 120, a plurality of affiliated hospital terminals 130, a plurality of product/service seller terminals 140, and a plurality of pet taxis. It includes a terminal 150, an insurance company server 160, and a service providing server 170.

According to an embodiment of the present disclosure, a plurality of subscriber terminals 120, a plurality of affiliated hospital terminals 130, a plurality of product/service seller terminals 140, and a plurality of pet taxis included in the service providing platform 100 The terminal 150, the insurance company server 160, and the service providing server 170 are arranged to communicate with each other according to a predetermined protocol through the communication network 110. According to an embodiment of the present disclosure, the communication network 110 may be a conventional wired or wireless Internet network. According to another embodiment of the present disclosure, the communication network 102 may include a public or private network according to any other protocol.

According to an embodiment of the present disclosure, each of the plurality of subscriber terminals 120 can communicate with each of the insurance subscribers (eg, each insured companion animal guardian) who subscribed to the service providing platform 100 through insurance subscription. It can be a terminal. According to an embodiment of the present disclosure, each of the plurality of subscriber terminals 120 may be various types of electronic terminals such as, for example, a mobile phone, a smart phone, a tablet PC, a desktop, a laptop, and a voice recognition speaker of an insurance subscriber. Insurance subscribers use their own subscriber terminal 120 through the communication network 110, the affiliated hospital terminal 130, the product/service seller terminal 140, the pet taxi terminal 150, the insurance company server 160, and the service. It can communicate with the providing server 170 and the like, and can request and receive necessary services.

According to an embodiment of the present disclosure, the plurality of affiliated hospital terminals 130 may be various types of communication terminals installed in each veterinary hospital subscribed to the service providing platform 100. According to an embodiment of the present disclosure, each affiliated hospital terminal 130 includes information on each medical treatment performed in the corresponding veterinary hospital, such as information on a companion animal receiving treatment, information on companion animal insurance, medical records, prescription details, It can receive inputs such as payment information and store each of these information. According to an embodiment of the present disclosure, the affiliated hospital terminal 130 may communicate with an external subscriber terminal 120, an insurance company server 160, a service providing server 170, and the like through the communication network 110. According to an embodiment of the present disclosure, each of the plurality of affiliated hospital terminals 130 may be various types of electronic terminals, such as, for example, a desktop, a laptop, a tablet PC, a smartphone, etc. of a veterinarian in charge of a corresponding animal hospital or a hospital official. According to an embodiment of the present disclosure, when the affiliated hospital terminal 130 transmits or receives information to/from the outside through the communication network 110, the transmitted or received information may be encrypted or decrypted. In this drawing, although it is shown that two affiliated hospital terminals 130 are included, the present disclosure is not limited thereto. It should be noted that according to another embodiment of the present disclosure, a larger or smaller number of affiliated hospital terminals may be included in the service providing platform 100.

According to an embodiment of the present disclosure, each of the plurality of product/service seller terminals 140 and the plurality of pet taxi terminals 150 are each product or service seller subscribed to the service providing platform 100, and a pet taxi company. It may be various types of communication terminals each possessed. According to an embodiment of the present disclosure, each of the plurality of product/service seller terminals 140 and the plurality of pet taxi terminals 150 is, for example, each product or service seller, and a mobile phone, smartphone, or tablet of a pet taxi company. It can be various types of electronic terminals such as PCs, desktops, laptops, and voice recognition speakers. Each product or service seller and a pet taxi company may communicate with the subscriber terminal 120 and the service providing server 170 through the communication network 110 using their own terminal.

According to an embodiment of the present disclosure, the insurance company server 160 may be a server device of an insurance company that provides an online companion animal insurance service. According to an embodiment of the present disclosure, the insurance company server 160 may transmit and receive necessary information with each subscriber terminal 120 through the communication network 110. According to an embodiment of the present disclosure, for each account of insurance for companion animals, a database that records related information such as information on subscribers and insured companion animals, insurance agreements, medical records, insurance claims and settlement records is stored and updated. can do. According to an embodiment of the present disclosure, transmission and reception of various information between a subscriber of insurance for companion animals and the insurance company server 160, for example, transmission and reception of information for insurance subscription (subscriber information, insurance policy information, etc.), medical records and insurance claims The transmission and reception of and insurance payment information may be performed through the service providing server 130 as described later, but the present disclosure is not limited thereto. According to another embodiment of the present disclosure, information transmitted and received between the subscriber terminal 120 of each insurance subscriber and the insurance company server 160 through the communication network 110 may be monitored by the service providing server 170. In the drawings and disclosure, the insurance company server 160 and the service providing server 170 have been mainly described as separate entities that are spatially separated, but the present disclosure is not limited thereto. It should be noted that according to another embodiment of the present disclosure, the insurance company server 160 and the service providing server 170 may be physically a single entity.

According to an embodiment of the present disclosure, the service providing server 170 may communicate with each subscriber terminal 120 through the communication network 110 and support insurance subscription of each customer through this. According to an embodiment of the present disclosure, the service providing server 170 receives an insurance subscription request from each subscriber terminal 120, and between the insurance company server 160 and the subscriber terminal 120 based on the received request. You can relay the insurance purchase process for the customer at. According to an embodiment of the present disclosure, the service providing server 170 includes information necessary for insurance subscription, insurance product selection information, and from the subscriber terminal 120 and/or the insurance company server 160 wishing to subscribe to insurance. It is possible to acquire various information such as personal information of insurance companion animals and guardians (subscribers), insurance terms and conditions, and store the obtained information. According to an embodiment of the present disclosure, the service providing server 170, when there is changed information (e.g., change of address, change of contact information, etc.) about the subscriber, not only at the stage of insurance subscription, but also after that, such information It should be noted that can be received and stored from the subscriber terminal 120.

According to an embodiment of the present disclosure, the service providing server 170 may support a subscription procedure to the service providing platform 100 for each veterinary hospital. According to an embodiment of the present disclosure, the service providing server 170 includes information about the veterinary hospital, such as the location (address) of the hospital, from the hospital terminal 130 of the hospital to which the service providing platform 100 is to be subscribed. , You can receive information such as veterinary education, history, and equipment status of the hospital, and store the received information. According to an embodiment of the present disclosure, the service providing server 170 includes changed information about each hospital (e.g., change of hospital doctor status, equipment If there is a change in the holding status, etc.), it should be noted that such information can be received and stored from the affiliated hospital terminal 130.

According to an embodiment of the present disclosure, the service providing server 170 includes affiliate animal hospitals that have subscribed to the service providing platform 100, based on the information collected and accumulated from each affiliated hospital terminal 130, for each category. Can be classified. For example, according to an embodiment of the present disclosure, the service providing server 170 may select a specialized hospital for each department based on the equipment possession status or veterinarian history of each hospital, and may store such information. . According to an embodiment of the present disclosure, for example, a hospital equipped with equipment for ophthalmic surgery may be selected as an ophthalmology specialized hospital, and a hospital equipped with a patella dislocation surgery equipment may be selected as an orthopedic hospital.

According to an embodiment of the present disclosure, the service providing server 170 may support and monitor the insurance claim procedure for each insurance subscriber (ie, each subscriber of the platform 100 ). According to an embodiment of the present disclosure, the service providing server 170 is, for example, a member hospital terminal 130, to which an insurance subscriber visits and receives treatment, to proceed with the insurance claim to the insurance company server 160 through the communication network 110. When doing so, information necessary for such a claim process, such as identification information for insured companion animals, medical records, disease and prescription details, payment amount information, etc., may be received from the subscriber terminal 120 and transmitted to the insurance company server 160, at this time Each of the above-described information obtained from the affiliated hospital terminal 130 may be stored. According to another embodiment of the present disclosure, instead of the service providing server 170 acting as a relay between the insurance company server 160 and the affiliated hospital terminal 130 in the process of claiming the insurance payment of the affiliated hospital terminal 130, the affiliated hospital terminal ( 130) and information transmitted and received between the insurance company server 160 may be acquired and stored in the middle. According to an embodiment of the present disclosure, the service providing server 170 includes information transmitted and received between the insurance company server 160 and the affiliated hospital terminal 130 in relation to the insurance claim, for example, a medical or surgical record of an insured companion animal. Based on such as, the information on the insured companion animal stored by the service providing server 170 (e.g., information on the insured companion animal medical history) and information on the affiliated veterinary hospital (e.g., the doctor history of the affiliated animal hospital) It can be renewed.

According to an embodiment of the present disclosure, the service providing server 170 may receive a query related to the health status of a companion animal from the subscriber terminal 120 through the communication network 110. According to an embodiment of the present disclosure, the received query may include predetermined text and/or photo information. According to an embodiment of the present disclosure, the service providing server 170, through the analysis of the received query, to what category the currently received query belongs to (e.g., ophthalmology, orthopedics, internal medicine, etc. , Surgery, vaccination, etc.) can be decided. According to an embodiment of the present disclosure, analysis of such a query may be performed by text analysis and/or image analysis based on artificial intelligence.

According to an embodiment of the present disclosure, the service providing server 170 may select one or more hospitals within the platform 100 according to a predetermined criterion, and correspond to each member hospital terminal 130 of the selected hospital. You can forward your query. According to an embodiment of the present disclosure, a predetermined criterion is, for example, an analysis result of a query received from the above-described subscriber, information related to the subscriber terminal 120 that sent the query (e.g., insurance account stored in relation to the subscriber terminal 120). Address information and companion animal disease history information), the address of each hospital, hospital-related information (eg, hospital category information, etc.). According to an embodiment of the present disclosure, for example, when it is determined that the query received from the subscriber terminal 120 is related to patella dislocation, the service providing server 170 provides the query to orthopedic surgery through text/image analysis. It can be determined that it is related to, and within a predetermined distance from the address information stored in relation to the subscriber terminal 120 and/or one or more hospitals classified as orthopedic hospitals can be selected. According to an embodiment of the present disclosure, the service providing server 170 may transmit a query received from the subscriber terminal 120 to one or more selected hospitals, and input through the corresponding affiliated hospital terminals 150 The veterinarian's response information can be received again. According to an embodiment of the present disclosure, the service providing server 170 transmits the received answer information to the subscriber terminal 120, but provides hospital-related information (e.g., category information of the hospital, doctor Information such as history and equipment possession status) can be delivered together.

According to an embodiment of the present disclosure, the service providing server 170 may support a subscription procedure to the service providing platform 100 for a seller and/or a pet taxi company who wants to sell products/services for companion animals. . According to an embodiment of the present disclosure, the service providing server 170 is a product/service seller and/or each seller terminal 140 and/or a pet taxi terminal of a product/service seller and/or a pet taxi company to subscribe to the service providing platform 100. Information about the seller and/or the pet taxi company from 150, such as the personal information and history information of the product/service seller, the personal information and the history information of the pet taxi company, etc., may be received, and each of the received information may be stored. According to an embodiment of the present disclosure, the service providing server 170 includes changed information (e.g., the address of the seller and/or the pet taxi company) not only at the step of signing up for the service providing platform 100 but also thereafter. If there is a change, change of contact information, change of vehicle number, change of history information, etc.), it should be noted that such information can be received and stored from each seller terminal 140 and pet taxi terminal 150. According to an embodiment of the present disclosure, products that can be sold and provided on the service providing platform 100 may be various products for various companion animals, such as feed, snacks, and daily necessities. According to an embodiment of the present disclosure, services that can be sold and provided on the service providing platform 100 may be various companion animal life-related services including caring for companion animals (pet sitting) service, companion animal education service, and the like. have.

According to an embodiment of the present disclosure, the service providing server 170 includes information on a product/service to be sold from each product/service seller terminal 140 in the service providing platform 100 (eg, product information, Service conditions, etc.) can be received and stored. According to an embodiment of the present disclosure, the service providing server 170 includes information on each product/service received from the product/service seller terminal 140 (e.g., in the case of a feed or snack product, its name, photo, and raw food name). , Various information such as various additives information, etc., and in the case of a caring service, it may be information such as the available time and range of care provision), and a result of recommending a predetermined product/service based on the analysis result to the subscriber terminal 120. Can be transmitted. According to an embodiment of the present disclosure, the service providing server 170 selects a recommended product based on information related to the subscriber terminal 120, such as disease history information, allergy information, etc., of the companion animal, and the analysis result of the product information. And transmits the selected recommended product information to the subscriber terminal 120. According to an embodiment of the present disclosure, the service providing server 170 includes information related to the subscriber terminal 120, for example, information on the guardian's job, family type, etc. of the companion animal, and the animal care service conditions received from the seller terminal 140. The results may be compared and analyzed, and a result of recommending a care service may be transmitted to the subscriber terminal 120 based on the analysis result.

According to an embodiment of the present disclosure, the service providing server 170 may continuously receive and update location information of a corresponding terminal from each pet taxi terminal 150. According to an embodiment of the present disclosure, the service providing server 170 may receive a pet taxi call request from the subscriber terminal 120 through the communication network 110. According to an embodiment of the present disclosure, the service providing server 170 may receive a pet taxi call request and location information of a corresponding subscriber terminal 120 together. According to an embodiment of the present disclosure, the service providing server 170 may transmit a pet taxi call request to the pet taxi terminal 180 within a predetermined distance from the received location of the subscriber terminal 120.

FIG. 2 is a functional block diagram showing a schematic functional configuration of the service providing server 170 of FIG. 1. As illustrated, the service providing server 170 includes an information transmission/reception unit 210, an information processing unit 220, an insurance account-specific information database 230, a member hospital information database 240, and a product/service information database 250 ), the job analysis table 260, and the association processing unit 270.

According to an embodiment of the present disclosure, the information transmission/reception unit 210 enables the service providing server 170 to communicate with the outside through the communication network 110 of FIG. 1. According to an embodiment of the present disclosure, the information transmission/reception unit 210 enables the service providing server 170 to transmit information to the outside or receive information from the outside according to the protocol of the communication network 110 of FIG. 1. do. According to an embodiment of the present disclosure, the information transmission/reception unit 210 may perform a function of encrypting and decrypting information as necessary when transmitting and receiving information with the outside.

According to an embodiment of the present disclosure, the information processing unit 220 analyzes and processes information received through the information transmission/reception unit 210, and based on the analysis and processing, an insurance account-specific information database 230, which will be described later, The affiliated hospital information database 240, product/service information database 250, and the like may be appropriately updated as necessary. According to an embodiment of the present disclosure, the information processing unit 220, for example, based on a request from the subscriber terminal 120 or other criteria, the insurance account-specific information database 230, the affiliated hospital information database 240 , The information stored in the product/service information database 250 may be searched and analyzed, and necessary appropriate operations may be performed. According to an embodiment of the present disclosure, the information processing unit 220 may support functions such as natural language analysis and image analysis based on artificial intelligence.

According to an embodiment of the present disclosure, the information database 230 for each insurance account may be a database in which related information is stored for each insurance account subscribed to companion animal insurance provided by the insurance company server 160. According to an embodiment of the present disclosure, the insurance account-specific information database 230, in the step of making an insurance subscription between the subscriber terminal 120 and the insurance company server 160 through the communication network 110, the insurance company server 160 ( Alternatively, various information submitted from the subscriber terminal 120 at the request of the service providing server 170 or at the selection of the subscriber terminal 120, such as companion animal type, breed, age, major medical history, etc. You can receive and store personal information, guardian's age, occupation (occupation group), address, income, type of family member, and other guardian (subscriber) personal information. According to an embodiment of the present disclosure, the service providing server 170 is from the affiliated animal hospital 130 after inspection/treatment/surgery, etc. for the insured companion animal through the affiliated animal hospital 130 after insurance subscription. When the insurance claim procedure of is carried out through the communication network 110, information related to such insurance claim may be received. According to an embodiment of the present disclosure, the information database 230 for each insurance account may be updated to reflect information received in connection with insurance claims, for example, examination/treatment/surgical records for each insured companion animal. According to an embodiment of the present disclosure, at least a part of information stored in the information database 230 for each insurance account may be encrypted and stored, and the present disclosure is not limited thereto.

According to an embodiment of the present disclosure, the affiliated hospital information database 240 may be a database in which information collected about animal hospitals subscribed to the service providing platform 100 is recorded. According to an embodiment of the present disclosure, the hospital information database 240 may store information such as, for example, a director's education, history, and current status of equipment owned by each hospital. According to an embodiment of the present disclosure, the affiliated hospital information database 240 may store insurance claim records from the affiliated animal hospital, and may be updated based on information related to the insurance claim.

According to an embodiment of the present disclosure, the product/service information database 250 may be a database storing various product/service-specific information received from each product/service seller terminal 140. According to an embodiment of the present disclosure, a seller who wants to sell a predetermined product, such as feed, on the platform 100 may input product information desired to be sold through the corresponding seller terminal 140, and thus input information May be collected and recorded in the product/service information database 250 of the service providing server 170 through the communication network 110. According to an embodiment of the present disclosure, a person who wants to provide an animal care service on the platform 100, through their seller terminal 140. You can enter your personal information, such as age, career, address, and the type and type of services that you can provide, such as time when you can take care of animals, whether you are walking, whether you are exercising, whether or not to provide bathing services. In addition, the information input in this way may be collected and recorded in the product/service information database 250 of the service providing server 170 through the communication network 110. According to an embodiment of the present disclosure, a pet taxi provider who wants to provide a pet taxi service on the platform 100 is through their pet taxi terminal 150. Personal information, such as age, driving experience, address, and pet taxi related information such as vehicle type and vehicle number can be entered. It may be collected and recorded in the product/service information database 250.

According to an embodiment of the present disclosure, the job analysis table 260 may be a table including most known jobs. According to an embodiment of the present disclosure, the job analysis table 260 includes characteristic information about each job, such as normal working hours (eg, 52 hours per week, 40 hours per week, etc.), and working types (at home, work, full-time , Part-time, part-time, etc.), leisure time (eg, time spent at home), mental fatigue, physical fatigue, average income level, etc. According to an embodiment of the present disclosure, the job analysis table 260 may be prepared in advance based on information obtained from various statistical surveys and the like. According to an embodiment of the present disclosure, by comparing the subscriber's job (occupation group) and the job analysis table 260 among subscriber information provided from the subscriber terminal 120 in the insurance subscription step, the leisure time or fatigue information of the corresponding subscriber. It is possible to obtain additional feature information such as. According to an embodiment of the present disclosure, the additional feature information obtained as described above may be stored in association with a corresponding insurance account in the information database 230 for each insurance account, and the present disclosure is not limited thereto.

According to an exemplary embodiment of the present disclosure, the payment processing unit 270 includes the subscriber terminal 120 and the seller terminal 140 and/or for product sales, service provision, pet taxi use, etc., made on the service providing platform 100. The payment processing between the pet taxi terminals 150 may be relayed. According to an embodiment of the present disclosure, the relay operation of the payment processing unit 270 may follow various methods known in the art, and a detailed description thereof will be omitted in the present disclosure.

3, in accordance with an embodiment of the present disclosure, a companion animal guardian subscribes to companion animal insurance provided by the insurance company server 160 through his or her subscriber terminal 120, and accordingly, the companion animal is provided to the service providing platform 100. It is an operation flowchart schematically showing an operation process of the service providing server 170 supporting the process of signing up.

According to an embodiment of the present disclosure, a companion animal guardian who raises a companion animal accesses online companion animal insurance through an arbitrary route (eg, introduction by a veterinary hospital, etc.), and his or her subscriber terminal 120 (eg, , It may access the service providing server 170 through its own smartphone, etc.) and submit a request for insurance subscription (step 302). In step 302, the service providing server 170 receiving the request for insurance subscription from the subscriber terminal 120, the insurance product information obtained from the insurance company server 160 or owned by the subscriber terminal 120 Can be transmitted (step 304).

According to an embodiment of the present disclosure, the service providing server 170 may also request various types of information necessary for insurance subscription from the subscriber terminal 120 (step 306). For example, the service providing server 170, together with desired insurance product selection information (e.g., what insurance products of which coverage and conditions, etc.), personal information of the insured companion animal and guardian, such as the kind of companion animal You can request personal information on companion animals such as breed, age, major medical history, allergy information, guardian age, occupation (occupation group), address, income, family type, etc. The service providing server 170 may receive and store various information related to the insurance subscription from the subscriber terminal 120, while creating an insurance account corresponding to the service providing server 170 to complete the insurance subscription procedure. Yes (step 308).

4 is, according to an embodiment of the present disclosure, after subscribing to the companion animal insurance and service providing platform 100, medical treatment or inspection of the insured companion animal is performed, and the insurance payment settlement procedure accordingly is a service providing platform It is an operation flowchart schematically showing the operation process of the service providing server 170 that monitors the process on the 100.

According to an embodiment of the present disclosure, after completing the insurance subscription, the companion animal guardian visits any veterinary hospital among the affiliated veterinary hospitals subscribed to the service providing platform 100 to test allergies to the insured companion animal. You can receive various tests, treatments, and surgery. According to an embodiment of the present disclosure, a veterinarian or a hospital official of a member veterinary hospital visited by an insured companion animal to receive examination and treatment, and examination of such an insured companion animal through the member hospital terminal 130 of the hospital and Medical records can be saved. According to an embodiment of the present disclosure, a veterinarian or an official of a corresponding veterinary hospital may access the service providing server 170 through the communication network 110 through the affiliated hospital terminal 130, and the service providing server ( 170) can be transmitted to the insurance payment settlement request (step 402). According to an embodiment of the present disclosure, after transmitting the insurance settlement request, the veterinarian of the affiliated veterinary hospital or the hospital official, through the affiliated hospital terminal 130, together with information about the payment amount, and information about examination and medical records. It can also be provided to the service providing server 170 (step 404). The service providing server 170 that has received such examination and medical records may update a related database using the received information (step 406). According to an embodiment of the present disclosure, the service providing server 170 receiving the examination and medical records may include information on each insurance account on the information database 230 for each insurance account (for example, You can record and update your medical history, allergy presence and type, etc.). According to an embodiment of the present disclosure, the service providing server 170 receiving the examination and medical records may include, for example, a record about the hospital in the affiliated hospital information database 240 (for example, the history of the veterinarian in charge of the hospital). Information, etc.) can be recorded and updated.

In this drawing, it is described that the affiliated hospital proceeds to claim insurance money for the service providing server 170 through the affiliated hospital terminal 130, but the present disclosure is not limited thereto. According to another embodiment of the present disclosure, it should be noted that the affiliated hospital may directly access the insurance company server 160 through the affiliated hospital terminal 130 and proceed with claiming insurance payments to the insurance company server 160.

5 is, according to an embodiment of the present disclosure, by receiving and analyzing information about the product from the seller terminal 140 of the product seller for companion animals subscribed to the service providing platform 100, each insurance subscriber (i.e., each Provides a list of recommended products for insured companion animals), and supports the sales of products between the subscriber terminal 120 and the seller terminal 140 based on the provided recommended product list. It is a schematic flowchart of the operation.

According to an embodiment of the present disclosure, a seller who subscribes to the service providing platform 100 as a seller who wants to sell various products including companion animal products, such as feed or snacks, through his/her seller terminal 140 Product information of a product desired to be sold may be provided to the service providing server 170 (step 502). The product information may include, for example, information such as the name of raw material food for feed or snack, and various additives, and the present disclosure is not limited thereto. According to an embodiment of the present disclosure, for example, in the case of feed or snack prepared for a special purpose (eg, feed or snack for a companion animal in a state of indigestion or decreased energy after surgery), the service providing server 170 Such information may be provided at. According to an embodiment of the present disclosure, the service providing server 170 may store the received product information in the product/service information database 250 (step 504).

According to an embodiment of the present disclosure, the service providing server 170 includes product information received and stored, and information collected about each insured companion animal and stored in the information database 230 for each insurance account (for example, the insured companion Products suitable for each insured companion animal based on, but not limited to) information provided through the subscriber terminal 120 from the animal caregiver, hospital visit records, examination and medical records information, allergy information, etc. , For example, it is possible to search for information on suitable food or snacks (step 506). According to an embodiment of the present disclosure, the service providing server 170 stores information on foods to be avoided for each allergy in advance, and information on feed or snack products for each companion animal received previously, for example, raw material food names or additives. By comparing and analyzing information and information collected for each companion animal, for example, allergy information of each companion animal, a feed list obtained by filtering out repelled feed and snacks for each companion animal may be generated. According to an embodiment of the present disclosure, the service providing server 170 is also based on the information provided from the seller terminal 140, based on the product recommended for each companion animal (for example, for a companion animal that has recently completed surgery) Specially formulated feed for companion animals in recovery period after surgery) can be specially selected. According to an embodiment of the present disclosure, the service providing server 170, based on the information collected about each companion animal as described above, excludes products that are not suitable for the companion animal and/or is specially suitable for the companion animal. As for the product, a product recommendation list in a specially recommended form may be provided to each subscriber terminal 120 (step 508). According to an embodiment of the present disclosure, such a product recommendation list may be generated and provided according to a predetermined rule.

According to an embodiment of the present disclosure, a companion animal caregiver who has received the product recommendation list may select one product from the recommended product list through his or her subscriber terminal 120, and the service providing server 170 may select such a product. Information can be received (step 510). According to an embodiment of the present disclosure, when product selection information from the subscriber terminal 120 is received, the service providing server 170 notifies the seller terminal 140 of the fact to proceed with the product purchase procedure You can do it. According to an embodiment of the present disclosure, the service providing server 170 may serve as a relay in such a product purchase procedure, but the present disclosure is not limited thereto.

6 is, according to an embodiment of the present disclosure, each insurance subscriber (i.e., by receiving and analyzing information on the service sold from the seller terminal 140 of the service provider for companion animals subscribed to the service providing platform 100) , Provides a list of recommended services for each insured companion animal), and supports a service agreement between the subscriber terminal 120 and the seller terminal 140 based on the provided recommended service list, of the service providing server 170 It is an operation flowchart schematically showing the operation process.

According to an embodiment of the present disclosure, subscribe to the service providing platform 100 as a service provider (eg, pet sitter or trainer) who wants to provide a service for companion animals, such as a caring (pet sitting) service or a companion animal education service. A seller may provide information on a service he/she desires to sell (eg, care or education service) to the service providing server 170 through his/her seller terminal 140 (step 602). Information on the service may include, for example, the time and range of care provided (for example, whether a walk or bath is included) in the case of a caring service, or information on the habits of a companion animal subject to the correction education in the case of a correction education service. Information may be included, and the present disclosure is not limited thereto. According to an embodiment of the present disclosure, the service providing server 170 may store the received service information in the product/service information database 250 (step 604).

According to an embodiment of the present disclosure, the service providing server 170 includes information collected about each insured companion animal and stored in the information database 230 for each insurance account (for example, from a caregiver of the insured companion animal). 120), including, but not limited to, hospital visit records and information on examination and medical records), service requirements appropriate for each insured companion animal, such as appropriate care or educational service needs. Requirements can be derived (step 606). According to an embodiment of the present disclosure, the service providing server 170 provides the insured companion animal according to a predetermined criterion, based on the guardian of the insured companion animal, that is, the occupation and the type of family member living with the insured. You can determine the caring service needs for (e.g., how many hours of care are needed on any day of the week, need to provide baths, need to provide walks, etc.). According to an embodiment of the present disclosure, the service providing server 170 is, for example, based on the job information of the insured and the information on the job in the job analysis table 260, the requirements for caring services for the insured companion animal. Can be derived. According to an embodiment of the present disclosure, the service providing server 170 may derive the necessary requirements for a correction education service for the insured companion animal, based on, for example, the habit information of the insured companion animal.

According to an embodiment of the present disclosure, the service providing server 170 compares the determined service requirements for the insured companion animal and the information provided from the seller terminal 140 and stored in the product/service information database 250 And, it is possible to specifically select one or more services that are recommended for each companion animal (step 608). According to an embodiment of the present disclosure, the service providing server 170 may generate a recommendation list of one or more services selected for each insured companion animal as described above, and provide it to each subscriber terminal 120 ( Step 610). According to an embodiment of the present disclosure, such a service recommendation list may be generated and provided according to a predetermined rule.

According to an embodiment of the present disclosure, a companion animal caregiver receiving a service recommendation list may select one service from the recommended service list through his or her subscriber terminal 120, and the service providing server 170 may select such a service. Information can be received (step 612). According to an embodiment of the present disclosure, when service selection information from the subscriber terminal 120 is received, the service providing server 170 notifies the seller terminal 140 of the fact to proceed with a service agreement procedure. You can do it. According to an embodiment of the present disclosure, the service providing server 170 may play a relay role in such a service agreement procedure, but the present disclosure is not limited thereto.

7 is, according to an embodiment of the present disclosure, the service providing server 170, based on a request from the subscriber terminal 120 of a companion animal caregiver who has subscribed to the service providing platform 100, revoking the insured It is an operation flow diagram schematically showing a process of generating and providing a list of recommended hospitals for animals.

According to an embodiment of the present disclosure, the service providing server 170 may receive a query regarding the health status of the insured companion animal from the subscriber terminal 120 (step 702). According to an embodiment of the present disclosure, for example, a companion animal caregiver may provide a query regarding the health state to the service providing server 170 when a situation in which the companion animal is concerned about the health state of his/her companion animal occurs. According to an embodiment of the present disclosure, a query regarding such a health condition may include predetermined text and/or image information.

According to an embodiment of the present disclosure, when the service providing server 170 receives a query about the health status of the insured companion animal from the companion animal caretaker from the subscriber terminal 120, the received query is in a certain category. It is possible to determine whether it belongs (eg, what medical departments, such as ophthalmology, orthopedics, internal medicine, etc., is it about surgery, is it about vaccination, etc.) (step 704). According to an embodiment of the present disclosure, analysis of such a query may be performed by text analysis and/or image analysis based on artificial intelligence.

According to an embodiment of the present disclosure, the service providing server 170 may select one or more hospitals according to a predetermined criterion (step 706). According to an embodiment of the present disclosure, a predetermined criterion is, for example, whether an analysis result of a query received from an insurance subscriber described above, that is, a classified query category (e.g., an ophthalmology hospital in the case of an eye disease), Whether the information related to the subscriber terminal 120 that sent the inquiry (e.g., the address information of the insurance account stored in relation to the subscriber terminal 120 and information on companion animal disease history, etc.) is met, and where the address of each hospital is (e.g., subscriber It may be within a predetermined range from the address of the terminal 120), other hospital-related information (eg, hospital category information, etc.), and the like. According to an embodiment of the present disclosure, for example, when it is determined that the query received from the subscriber terminal 120 is related to patella dislocation, the service providing server 170 provides the query to orthopedic surgery through text/image analysis. It can be determined that it is related to, and within a predetermined distance from the address information stored in relation to the subscriber terminal 120 and/or one or more hospitals classified as orthopedic hospitals can be selected.

According to an exemplary embodiment of the present disclosure, the service providing server 170 may transmit an inquiry received from the subscriber terminal 120 to one or more selected hospitals (decision 708). The affiliated hospital terminal 130 that has received such an inquiry may display the corresponding question on the terminal so that it can be read by a doctor or an official of the hospital. According to an embodiment of the present disclosure, when a veterinarian who has confirmed a question inputs an answer through the affiliated hospital terminal 130, the inputted answer may be provided to the service providing server 170 again (step 710).

According to an embodiment of the present disclosure, the service providing server 170 that has received answers from one or more affiliated hospital terminals 130 may provide the received answers to the subscriber terminal 120 (step 712). According to an embodiment of the present disclosure, when the received answers are provided to the subscriber terminal 120, information on the corresponding hospital (eg, an indication of the location of the hospital, the presence of a specialized hospital, etc.) together with the subscriber terminal 120 It must be understood that it can be delivered. According to an embodiment of the present disclosure, when providing received answers and information on a hospital, the service providing server 170 may provide a selection item asking whether to call a pet taxi together. The companion animal caregiver who has received the above-described answer (and hospital information) through the subscriber terminal 120, based on the hospital information in consideration of his address and the disease of the companion animal, and the response provided by the doctor of each hospital, the hospital You can make a decision about whether to visit. According to an embodiment of the present disclosure, when a companion animal caregiver selects a hospital to visit, the pet taxi service can be easily used through the pet taxi call selection.

FIG. 8 is a schematic diagram of a process in which the service providing server 170 mediates a service between each subscriber terminal 120 and the pet taxi terminal 150 subscribed to the service providing platform 100 according to an embodiment of the present disclosure. It is an operation flow diagram shown as

According to an embodiment of the present disclosure, the service providing server 170 may continuously track the location of each terminal of a pet taxi subscribed to the service providing platform 100 (step 802). According to an embodiment of the present disclosure, the service providing server 170 may receive a pet taxi call request from the subscriber terminal 120 (step 804). According to an embodiment of the present disclosure, a pet taxi call provided from the subscriber terminal 120 to the service providing server 170 may include location information of the subscriber terminal 120. According to an embodiment of the present disclosure, a pet taxi call from the subscriber terminal 120 may further include destination information and other payment information (eg, card number, etc.). According to an embodiment of the present disclosure, the service providing server 170 receiving the pet taxi call request is determined to exist within a predetermined range from the corresponding location based on the location information of the subscriber terminal 120 from which the call came in. Pet taxis may be selected, and a call request may be provided for the selected pet taxis (step 806). According to an embodiment of the present disclosure, a pet taxi provider receiving a call request transmits an acceptance response to the call to the service providing server 170 through its terminal 160 (step 808), and the corresponding subscriber terminal You can move to the location of (120). According to an embodiment of the present disclosure, the charging and payment procedure for using a pet taxi may be performed online under the arbitration of the service providing server 170, but the present disclosure is not limited thereto. It should be noted that according to another embodiment of the present disclosure, the process of using, billing, and paying for a pet taxi may be performed according to a typical offline process.

As will be appreciated by those skilled in the art, the present disclosure is not limited to the examples described herein, and various modifications, reconfigurations, and substitutions may be made without departing from the scope of the present disclosure. For example, the various techniques described herein may be implemented by hardware or software, or a combination of hardware and software.

A computer program according to an embodiment of the present disclosure includes a storage medium readable by a computer processor, such as EPROM, EEPROM, a nonvolatile memory such as a flash memory device, a magnetic disk such as an internal hard disk and a removable disk, a magneto-optical disk, and It can be implemented in a form stored in various types of storage media, including a CDROM disk. In addition, the program code(s) may be implemented in assembly language or machine language, and may be implemented in a form transmitted through electrical wiring, cabling, optical fiber, or any other type of transmission medium. It is intended to cover all modifications and changes belonging to the true spirit and scope of the present disclosure by the following claims.

Claims (11)

A method of constructing a platform for providing life service for companion animals implemented online in connection with companion animal insurance-The platform for providing life service for companion animals is configured to enable communication through a communication network, and each of the subscribers who subscribe to the companion animal insurance At least one subscriber terminal for, an insurance company server, at least one affiliated hospital terminal for each of the affiliated animal hospitals affiliated with the companion animal insurance, at least one seller terminal for each seller who wants to sell a product or service for a companion animal, And it is configured to include a service providing server that supports the provision of living services for companion animals -as,
The service providing server,
Receiving insurance-related information provided to the insurance company server from the subscriber terminal for each insurance account through the communication network, and storing the received insurance-related information in association with the insurance account-the insurance-related information , Including personal information of the subscriber corresponding to the insurance account and personal information of an insured companion animal corresponding to the insurance account;
The step of storing information on the corresponding affiliated animal hospitals, collected from each affiliated hospital terminal, in association with each affiliated animal hospital-The information on the affiliated animal hospitals includes the address of the affiliated animal hospital, equipment possession status And veterinary history information -;
Receiving medical records and insurance claim information for each insured companion animal from the respective affiliated hospital terminals through the communication network, and storing the received information in association with the insurance account and the affiliated animal hospital, respectively. ; And
Including the step of receiving and storing the personal information and history information of each seller, from the respective seller terminals through the communication network,
How to build a platform for providing living services for companion animals. The method of claim 1,
The subscriber's personal information includes at least one of the subscriber's address, age, occupation, and domestic partner information,
The personal information of the insured companion animal includes at least one of the type, breed, age, medical history, habit, allergic status, and type of the insured companion animal. The method of claim 1,
The service providing server further comprises the step of analyzing medical records and insurance claim information received and stored from the affiliated hospital terminal, and updating the veterinary history details from the analyzed result, a life service providing platform for companion animals How to build. The method of claim 2,
The service providing server further comprises the step of analyzing medical records and insurance claim information received and stored from the affiliated hospital terminal, and updating the stored medical history of the insured companion animal from the analyzed result, for companion animals How to build a platform for providing living services. The method of claim 2,
Receiving, by the service providing server, information on a product or service to be sold from each of the seller terminals through the communication network;
Comparing, by the service providing server, information on the product or service with at least one of personal information of the subscriber and personal information of the insured companion animal; And
Providing, by the service providing server, recommendation information on the product or service to the subscriber terminal, based on the comparison result, through the communication network
A method of building a platform for providing living services for companion animals further comprising a. The method of claim 5,
The product to be sold is feed or snack,
The information on the product received from the seller terminal includes at least one of raw material food information, additive information, and special purpose manufacturing,
The service providing server, further comprising the step of comparing the information on the product with at least one of a medical history, allergic status, and type of the insured companion animal. The method of claim 5,
The service to be sold is a care service,
The information on the service received from the seller terminal includes a care provision time and range,
The service providing server further comprises the step of comparing, by the service providing server, the information on the service with the subscriber's occupation and cohabitation family type. The method of claim 5,
The service to be sold is a correction education service,
The information on the service received from the seller terminal includes information subject to correction education,
The service providing server, further comprising the step of comparing the information on the service with the habits of the insured companion animal, the companion animal life service providing platform construction method. The method of claim 1,
Through the communication network, the service providing server,
Receiving, from the subscriber terminal, a query regarding health symptoms of the insured companion animal;
Analyzing, by the service providing server, health symptoms of the insured companion animal based on the query;
Comparing, by the service providing server, a result of analyzing health symptoms of the insured companion animal and information on the affiliated animal hospital;
Selecting, by the service providing server, at least one affiliated animal hospital based on the comparison result;
Transmitting the query to the selected one or more affiliated animal hospitals through the communication network;
Receiving an answer to the query from the one or more affiliated animal hospitals; And
The method further comprising the step of providing, to the subscriber terminal, the answer to the query from the one or more affiliated animal hospitals and information on the corresponding affiliated animal hospital, through the communication network. The method of claim 9,
Based on the query, the step of analyzing, by the service providing server, the health symptoms of the insured companion animal, is performed based on an artificial intelligence-based text or image analysis, a method of building a platform for providing a life service for companion animals. A computer-readable recording medium containing one or more instructions, wherein the one or more instructions, when executed by a computer, cause the computer to perform the method of any one of claims 1 to 10.

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