KR102249387B1 - System and method for providing online pet life service related to pet insurance - Google Patents

Abstract

Life service provision platform for companion animals in connection with companion animal insurance- The platform for providing living service for companion animals is configured to be able to communicate through a communication network, one or more subscriber terminals for each of the one or more subscribers who have subscribed to the companion animal insurance, an insurance company A server, affiliated hospital terminals for each of the affiliated animal hospitals affiliated with the companion animal insurance, and configured to include one or more pet taxi terminals - A method for providing hospital information performed by the service providing server is provided. The method of the present disclosure includes the steps of receiving and storing information related to the subscription of the companion animal insurance, which is provided from the subscriber terminal to the server of the insurance company for the subscription of the companion animal insurance, through the communication network - of the companion animal insurance The information related to the subscription includes the address of the subscriber of the companion animal insurance; Storing information about the affiliated animal hospital, collected from each affiliated hospital terminal, - The information about the affiliated animal hospital, including the address of the affiliated animal hospital, equipment possession status, and doctor history -; Based on the equipment possession status and doctor history of the member animal hospital, determining whether the member animal hospital is a specialized hospital for each department, and storing the determined information together with information about the member animal hospital; receiving, from the subscriber terminal, a health-related inquiry about the companion animal; transmitting the received query to one or more affiliated hospital terminals; receiving an answer to the inquiry from at least one of the one or more affiliated hospital terminals; and transmitting each of the received answers, along with information on each corresponding affiliated hospital, to the subscriber terminal to which the health-related query has been sent.

Description

Method and system for providing online companion animal life service linked to companion animal insurance {SYSTEM AND METHOD FOR PROVIDING ONLINE PET LIFE SERVICE RELATED TO PET INSURANCE}

The present disclosure relates to the establishment of a platform for providing living services for companion animals that are provided online in connection with companion animal insurance.

Recently, as the family structure is changing, such as an aging population and an increase in one-to-one households, the number of families raising companion animals is increasing. According to one statistic, as of 2015, households with companion animals accounted for 21.8% of the total number of households in Korea, that is, one in five households owns a companion animal. As the so-called 'Pet Pam', who consider companion animals as family, increase, consumption related to companion animals is also increasing significantly. Accordingly, the companion animal-related industry is becoming more and more active, and in particular, the companion animal-related medical market has recently grown significantly due to the growing interest in the health of companion animals. Furthermore, as the cost burden of companion animal health care increases, the companion animal insurance market is also growing day by day, and recently, an online direct subscription type pet insurance service has been launched.

The present disclosure intends to provide a companion animal life service providing platform that implements insurance subscription and service for companion animals online, and utilizes various information that can be collected based on this.

According to one feature of the present disclosure, a platform for providing living service for companion animals in connection with companion animal insurance- The platform for providing living services for companion animals is configured to be able to communicate through a communication network, and each of one or more subscribers who have subscribed to the companion animal insurance configured to include one or more subscriber terminals, insurance company servers, affiliate hospital terminals for each of the affiliate animal hospitals affiliated with the companion animal insurance, and one or more pet taxi terminals - on the hospital performed by the service providing server A method of providing information is provided. The method of the present disclosure includes the steps of receiving and storing information related to the subscription of the companion animal insurance, which is provided from the subscriber terminal to the server of the insurance company for the subscription of the companion animal insurance, through the communication network - of the companion animal insurance The information related to the subscription includes the address of the subscriber of the companion animal insurance; Storing information about the affiliated animal hospital, collected from each affiliated hospital terminal, - The information about the affiliated animal hospital, including the address of the affiliated animal hospital, equipment possession status, and doctor history -; Based on the equipment possession status and doctor history of the member animal hospital, determining whether the member animal hospital is a specialized hospital for each department, and storing the determined information together with information about the member animal hospital; receiving, from the subscriber terminal, a health-related inquiry about the insured companion animal; transmitting the received query to one or more affiliated hospital terminals; receiving an answer to the inquiry from at least one of the one or more affiliated hospital terminals; and transmitting each of the received answers, along with information on each corresponding affiliated hospital, to the subscriber terminal to which the health-related query has been sent.

According to an embodiment of the present disclosure, the step of transmitting the received query to one or more member hospital terminals includes an address of the subscriber associated with the subscriber terminal that has sent the health-related query, and an address of the member hospital. may include selecting one or more affiliated hospital terminals based on the .

According to an embodiment of the present disclosure, the step of selecting one or more affiliated hospital terminals based on the address of the subscriber associated with the subscriber terminal that has sent the health-related query and the address of the affiliated veterinary hospital comprises: It may include selecting a member hospital terminal within a predetermined distance based on the address.

According to an embodiment of the present disclosure, the method of the present disclosure includes: receiving location information of each of the pet taxi terminals; receiving a pet taxi call from the subscriber terminal; determining the location of the subscriber terminal in response to receiving the pet taxi call; selecting one or more pet taxi terminals based on the location of the subscriber terminal; and transmitting the pet taxi call to the selected pet taxi terminal.

According to an embodiment of the present disclosure, the selecting of one or more pet taxi terminals based on the location of the subscriber terminal may include selecting a pet taxi terminal within a predetermined distance range from the location of the subscriber terminal. can

According to another feature of the present disclosure, there is provided a computer-readable recording medium having one or more instructions recorded therein, wherein the one or more instructions, when executed by a computer, cause the computer to perform any one of the methods described above. A readable recording medium is provided.

A companion animal life service provision platform is provided that implements insurance subscriptions and services for companion animals online, and utilizes various information that can be collected based on this. According to embodiments of the present disclosure, information on hospitals, products, or services suitable for the insured companion animal may be automatically extracted based on various information collected during online insurance subscription and insurance claim process.

1 is a diagram schematically illustrating a configuration of an insurance-linked companion animal life service providing platform 100 according to an embodiment of the present disclosure.
FIG. 2 is a functional block diagram showing a schematic functional configuration of the service providing server 170 of FIG. 1 .
FIG. 3 shows that, according to an embodiment of the present disclosure, a companion animal guardian subscribes to companion animal insurance provided by an insurance company server 160 through his or her subscriber terminal 120 , and accordingly, to the service providing platform 100 . It is an operation flowchart schematically showing the operation process of the service providing server 170 supporting the subscription process.
4 is a view showing that, after subscribing to the companion animal insurance and service providing platform 100 according to an embodiment of the present disclosure, treatment or examination of the insured companion animal is performed, and the insurance payment settlement procedure is performed according to the service providing platform It is an operation flow diagram schematically showing the operation process of the service providing server 170 for monitoring the process in progress on (100).
FIG. 5 shows each insurance subscriber (ie, each insurance subscriber) by receiving and analyzing product information from a seller terminal 140 of a product seller for companion animals who have subscribed to the service providing platform 100 according to an embodiment of the present disclosure. The operation process of the service providing server 170, which provides a list of recommended products for the insured companion animal) and supports product sales between the subscriber terminal 120 and the seller terminal 140 based on the provided list of recommended products. It is a schematic flow chart showing the operation.
6 illustrates receiving and analyzing information on services sold from a seller terminal 140 of a service seller for companion animals who have subscribed to the service providing platform 100, according to an embodiment of the present disclosure, to receive and analyze information about each insurance subscriber (that is, , each insured companion animal) provides a list of recommended services, and based on the provided list of recommended services, supports to make a service agreement between the subscriber terminal 120 and the seller terminal 140, of the service providing server 170 It is an operation flow diagram schematically showing the operation process.
7 is a view showing that, according to an embodiment of the present disclosure, the service providing server 170, based on a request from the subscriber terminal 120 of the companion animal caregiver who has subscribed to the service providing platform 100, returns the insured It is an operation flow diagram schematically showing the process of generating and providing a list of recommended hospitals for animals.
8 is a schematic diagram of a process in which the service providing server 170 mediates services between each subscriber terminal 120 and the pet taxi terminal 150 subscribed to the service providing platform 100 according to an embodiment of the present disclosure. This is a flow chart showing the operation.

Hereinafter, embodiments of the present disclosure will be described in detail with reference to the accompanying drawings. Hereinafter, when it is determined that there is a risk of unnecessarily obscuring the subject matter of the present disclosure, detailed descriptions of already known functions and configurations will be omitted. In addition, it should be understood that the contents described below are only related to one embodiment of the present disclosure, and the present disclosure is not limited thereto.

The terms used herein are used only to describe specific embodiments and are not intended to limit the present disclosure. For example, an element expressed in a singular should be understood as a concept including a plurality of elements unless the context clearly means only the singular. In addition, in the specification of the present disclosure, terms such as 'comprise' or 'have' are only intended to designate that the features, numbers, steps, operations, components, parts, or combinations thereof described in the specification exist, and such The use of the term is not intended to exclude the possibility of the presence or addition of one or more other features or numbers, steps, operations, components, parts, or combinations thereof.

In the embodiments described herein, 'unit' means a functional part that performs at least one function or operation, and may be implemented as hardware or software, or a combination of hardware and software. In addition, the plurality of 'units' may be integrated into at least one software module and implemented with at least one processor, except for 'units' that need to be implemented with specific hardware. In addition, unless otherwise defined, all terms used herein, including technical or scientific terms, have the same meaning as commonly understood by one of ordinary skill in the art to which this disclosure belongs. It should be noted that commonly used terms defined in the dictionary should be construed as having meanings consistent with the meanings in the context of the related art, and are not to be construed as unduly limited or expanded unless explicitly defined otherwise in the specification of the present disclosure. should know

Hereinafter, with reference to the accompanying drawings, an embodiment of the present disclosure will be described in detail.

1 is a diagram schematically illustrating the configuration of an insurance-linked companion animal life service providing platform 100 according to an embodiment of the present disclosure. As shown, the service providing platform 100 includes a communication network 110 , a plurality of subscriber terminals 120 , a plurality of affiliate hospital terminals 130 , a plurality of product/service seller terminals 140 , and a plurality of pet taxis. It includes a terminal 150 , an insurance company server 160 , and a service providing server 170 .

According to an embodiment of the present disclosure, a plurality of subscriber terminals 120 included in the service providing platform 100 , a plurality of affiliate hospital terminals 130 , a plurality of product/service seller terminals 140 , and a plurality of pet taxis The terminal 150 , the insurance company server 160 , and the service providing server 170 are arranged to communicate with each other according to a predetermined protocol through the communication network 110 . According to an embodiment of the present disclosure, the communication network 110 may be a conventional wired or wireless Internet network. According to another embodiment of the present disclosure, the communication network 102 may include a public or private network according to any other protocol.

According to an embodiment of the present disclosure, each of the plurality of subscriber terminals 120 is capable of communication possessed by each of the insurance subscribers (eg, each insured companion animal guardian) who subscribed to the service providing platform 100 through insurance subscription. It may be a terminal. According to an embodiment of the present disclosure, each of the plurality of subscriber terminals 120 may be, for example, various types of electronic terminals such as an insurance subscriber's mobile phone, smartphone, tablet PC, desktop, laptop, and voice recognition speaker. The insurance subscriber uses his/her subscriber terminal 120 to access the affiliated hospital terminal 130, the product/service seller terminal 140, the pet taxi terminal 150, the insurance company server 160, and the service through the communication network 110. It can communicate with the providing server 170 and the like, and can request and receive necessary services.

According to an embodiment of the present disclosure, the plurality of affiliate hospital terminals 130 may be various types of communication terminals installed in each animal hospital subscribed to the service providing platform 100 . According to an embodiment of the present disclosure, each affiliate hospital terminal 130 provides information on each medical treatment performed in the corresponding veterinary hospital, for example, companion animal information received treatment, companion animal insurance information, medical record, prescription history, It may receive input such as payment information and store each of these information. According to an embodiment of the present disclosure, the affiliate hospital terminal 130 may communicate with the external subscriber terminal 120 , the insurance company server 160 , the service providing server 170 , and the like through the communication network 110 . According to an embodiment of the present disclosure, each of the plurality of affiliate hospital terminals 130 may be, for example, various types of electronic terminals such as desktops, laptops, tablet PCs, and smartphones of the veterinarian in charge of the veterinary hospital or hospital personnel. According to an embodiment of the present disclosure, the affiliate hospital terminal 130 may encrypt or decrypt the transmitted or received information when transmitting or receiving information to/from the outside through the communication network 110 . In this figure, two affiliate hospital terminals 130 are shown to be included, but the present disclosure is not limited thereto. According to another embodiment of the present disclosure, it should be noted that more or fewer affiliated hospital terminals may be included in the service providing platform 100 .

According to an embodiment of the present disclosure, each of the plurality of product/service seller terminals 140 and the plurality of pet taxi terminals 150 is each product or service seller subscribed to the service providing platform 100 , and a pet taxi operator. It may be various types of communication terminals each possessed. According to an embodiment of the present disclosure, each of the plurality of goods/service seller terminals 140 and the plurality of pet taxi terminals 150 is, for example, a mobile phone, smartphone, or tablet of each goods or service seller, and a pet taxi operator. It may be various types of electronic terminals, such as a PC, a desktop, a laptop, and a voice recognition speaker. Each product or service seller and pet taxi company may communicate with the subscriber terminal 120 and the service providing server 170 through the communication network 110 using their terminal.

According to an embodiment of the present disclosure, the insurance company server 160 may be a server device of an insurance company that provides an online insurance service for companion animals. According to an embodiment of the present disclosure, the insurance company server 160 may transmit/receive necessary information to and from each subscriber terminal 120 through the communication network 110 . According to an embodiment of the present disclosure, for each account of the companion animal insurance, information about the subscriber and the insured companion animal, insurance contract details, medical records, insurance claims and settlement records, etc. are stored and updated in a database recording related information. can do. According to an embodiment of the present disclosure, transmission and reception of various types of information between a subscriber of companion animal insurance and the insurance company server 160, for example, transmission and reception of information for insurance subscription (subscriber information, insurance policy information, etc.), medical records, and insurance claims The transmission and reception of insurance money settlement information and the like may be performed through the service providing server 130 as described below, but the present disclosure is not limited thereto. According to another embodiment of the present disclosure, information transmitted/received through the communication network 110 between the subscriber terminal 120 of each insurance subscriber and the insurance company server 160 may be monitored by the service providing server 170 . In this drawing and the disclosure, the insurance company server 160 and the service providing server 170 have been mainly described as spatially separated separate entities, but the present disclosure is not limited thereto. According to another embodiment of the present disclosure, it should be noted that the insurance company server 160 and the service providing server 170 may be physically a single entity.

According to an embodiment of the present disclosure, the service providing server 170 may communicate with each subscriber terminal 120 through the communication network 110 and support each customer's insurance subscription through this. According to an embodiment of the present disclosure, the service providing server 170 receives an insurance subscription request from each subscriber terminal 120 , and is located between the insurance company server 160 and the subscriber terminal 120 based on the received request. may relay the insurance subscription process for the customer. According to an exemplary embodiment of the present disclosure, the service providing server 170 provides information necessary for insurance subscription, insurance product selection information, and information from the subscriber terminal 120 and/or the insurance company server 160 who wish to subscribe to insurance. It is possible to acquire various information such as personal information of insurance companion animals and their guardians (subscribers) and insurance policy information, and store the acquired information. According to an embodiment of the present disclosure, the service providing server 170, when there is changed information about the subscriber (eg, change of address, change of contact information, etc.) not only after the stage of insurance subscription, such information It should be noted that can be received and stored from the subscriber terminal 120 .

According to an embodiment of the present disclosure, the service providing server 170 may support a subscription procedure to the service providing platform 100 for each animal hospital. According to an embodiment of the present disclosure, the service providing server 170 is information about the animal hospital from the hospital terminal 130 of the hospital that wants to join the service providing platform 100, for example, the location (address) of the hospital. , may receive information such as a veterinarian's educational background, history, and equipment status of the hospital, and store the received information. According to an embodiment of the present disclosure, the service providing server 170, the service providing platform 100 as well as the stage after which the subscription is made, information changed about each hospital (eg, change of the doctor status of the hospital, equipment Change of holding status, etc.), it should be noted that such information can be received and stored from the affiliated hospital terminal 130 .

According to an embodiment of the present disclosure, the service providing server 170, based on the information collected and accumulated from the affiliated hospital terminals 130, affiliated animal hospitals subscribed to the service providing platform 100, by category can be classified. For example, according to an embodiment of the present disclosure, the service providing server 170 may select a specialized hospital for each department based on the equipment holding status or veterinarian history of each hospital, and store such information. . According to an embodiment of the present disclosure, for example, a hospital equipped with equipment for ophthalmic surgery may be selected as a specialized ophthalmic hospital, and a hospital equipped with equipment for patella dislocation surgery may be selected as an orthopedic specialized hospital.

According to an embodiment of the present disclosure, the service providing server 170 may support and monitor an insurance claim procedure for each insurance subscriber (ie, each subscriber of the platform 100 ). According to an embodiment of the present disclosure, the service providing server 170, for example, a member hospital terminal 130 to which the insured has visited and received medical treatment to proceed with an insurance claim to the insurance company server 160 through the communication network 110 When doing so, information necessary in the claim process, such as insured companion animal identification information, medical records, disease and prescription history, payment amount information, etc., may be received from the subscriber terminal 120 and delivered to the insurance company server 160, at this time. Each of the above-described information obtained from the affiliated hospital terminal 130 may be stored. According to another embodiment of the present disclosure, instead of the service providing server 170 serving as a relay between the insurance company server 160 and the member hospital terminal 130 in the insurance claim process of the member hospital terminal 130, the member hospital terminal ( 130) and the information transmitted and received between the insurance company server 160 may be acquired and stored in the middle. According to an embodiment of the present disclosure, the service providing server 170 includes information transmitted and received between the insurance company server 160 and the member hospital terminal 130 in relation to the insurance claim, for example, medical treatment or surgery records related to the insured companion animal. Based on the information about the insured companion animal stored by the service providing server 170 (eg, the insured companion animal medical history) and information about the member animal hospital (eg, the doctor history of the affiliated animal hospital) Can be updated.

According to an embodiment of the present disclosure, the service providing server 170 may receive an inquiry related to the health condition of the companion animal from the subscriber terminal 120 through the communication network 110 . According to an embodiment of the present disclosure, the received query may include predetermined text and/or photo information. According to an embodiment of the present disclosure, the service providing server 170, through analysis of the received query, to which category the currently received query belongs (eg, what department is it related to, such as ophthalmology, orthopedic surgery, internal medicine? , surgery, vaccination, etc.) can be determined. According to an embodiment of the present disclosure, the analysis of such a query may be performed by text analysis and/or image analysis based on artificial intelligence.

According to an embodiment of the present disclosure, the service providing server 170 may select one or more hospitals in the platform 100 according to a predetermined criterion, and correspond to each affiliated hospital terminal 130 of the selected hospital. You can pass a query. According to an embodiment of the present disclosure, the predetermined criterion is, for example, an analysis result of a query received from the above-described subscriber, information related to the subscriber terminal 120 that sent the query (eg, an insurance account stored in relation to the subscriber terminal 120 ). address information and companion animal disease history information), the address of each hospital, and hospital-related information (eg, hospital category information, etc. described above). According to an embodiment of the present disclosure, for example, when it is determined that the query received from the subscriber terminal 120 relates to patellar dislocation, the service providing server 170 transmits the query to orthopedic surgery through text/image analysis, etc. may be determined, and one or more hospitals classified as orthopedic specialty hospitals within a predetermined distance from the address information stored in relation to the corresponding subscriber terminal 120 may be selected. According to an embodiment of the present disclosure, the service providing server 170 may deliver a query received from the subscriber terminal 120 to one or more selected hospitals, and may be inputted through the affiliated hospital terminals 150 . The veterinarian's reply information can be received again. According to an embodiment of the present disclosure, the service providing server 170 transmits the received answer information to the corresponding subscriber terminal 120, but provides hospital-related information (eg, category information of the corresponding hospital, doctor information such as history, equipment possession, etc.) can be delivered together.

According to an embodiment of the present disclosure, the service providing server 170 may support a subscription procedure to the service providing platform 100 for a seller and/or a pet taxi operator who wants to sell products/services for companion animals. . According to one embodiment of the present disclosure, the service providing server 170, each seller terminal 140 and/or pet taxi terminal of the goods/service seller and/or pet taxi company who want to join the service providing platform 100 . Information on the seller and/or pet taxi company may be received from 150 , for example, personal and history information of a product/service seller, and personal and history information of the pet taxi operator, and each received information may be stored. According to an embodiment of the present disclosure, the service providing server 170 includes changed information about the seller and/or pet taxi company (eg, the address of the seller and/or pet taxi company after the step of signing up for the service providing platform 100 ). Change, change of contact information, change of vehicle number, change of history, etc.), it should be noted that such information can be received and stored from each seller terminal 140 and pet taxi terminal 150 . According to an embodiment of the present disclosure, the products that can be sold and provided on the service providing platform 100 may be various products for various companion animals, such as feed, snacks, and daily necessities. According to an embodiment of the present disclosure, the services that can be sold and provided on the service providing platform 100 may be various companion animal life related services, including a companion animal care (pet sitting) service, a companion animal education service, and the like. have.

According to one embodiment of the present disclosure, the service providing server 170, from each product/service seller terminal 140 in the service providing platform 100, information about the product/service to be sold (eg, product information, service conditions, etc.) can be received and stored. According to an embodiment of the present disclosure, the service providing server 170 provides information on each product/service received from the product/service seller terminal 140 (eg, in the case of a feed or snack product, its name, photo, and raw food name). , various additive information, etc., and in the case of a care service, it may be information such as a time and range available for care), and a predetermined product/service recommendation result based on the analysis result is sent to the subscriber terminal 120 can be transmitted According to an embodiment of the present disclosure, the service providing server 170 selects a recommended product based on information related to the subscriber terminal 120 , for example, disease history information, allergy information, etc. of the corresponding companion animal, analysis result of product information, etc. and the selected recommended product information may be transmitted to the subscriber terminal 120 . According to an embodiment of the present disclosure, the service providing server 170, the subscriber terminal 120 related information, for example, the guardian job information of the companion animal, family type, etc., animal care service conditions received from the seller terminal 140 may be compared and analyzed, and a care service recommendation result may be transmitted to the subscriber terminal 120 based on the analysis result.

According to an embodiment of the present disclosure, the service providing server 170 may continuously receive and update location information of the corresponding terminal from each pet taxi terminal 150 . According to an embodiment of the present disclosure, the service providing server 170 may receive a pet taxi call request from the subscriber terminal 120 through the communication network 110 . According to an embodiment of the present disclosure, the service providing server 170 may receive the location information of the corresponding subscriber terminal 120 together with the pet taxi call request. According to an embodiment of the present disclosure, the service providing server 170 may transmit a pet taxi call request to the pet taxi terminal 180 within a predetermined distance from the received location of the subscriber terminal 120 .

FIG. 2 is a functional block diagram showing a schematic functional configuration of the service providing server 170 of FIG. 1 . As shown, the service providing server 170 includes an information transmitting and receiving unit 210 , an information processing unit 220 , an insurance account-specific information database 230 , a member hospital information database 240 , and a product/service information database 250 . ), a job analysis table 260 , and a binding processing unit 270 .

According to an embodiment of the present disclosure, the information transceiver 210 enables the service providing server 170 to communicate with the outside through the communication network 110 of FIG. 1 . According to an embodiment of the present disclosure, the information transceiver 210 may enable the service providing server 170 to transmit information to the outside or receive information from the outside according to the protocol of the communication network 110 of FIG. 1 . do. According to an embodiment of the present disclosure, the information transmitting/receiving unit 210 may perform information encryption and decryption functions as necessary when transmitting/receiving information with the outside.

According to an embodiment of the present disclosure, the information processing unit 220 performs analysis and processing on the information received through the information transmitting and receiving unit 210, and based thereon, an information database 230 for each insurance account to be described later; The affiliate hospital information database 240 and the product/service information database 250 may be appropriately updated as necessary. According to an embodiment of the present disclosure, the information processing unit 220, for example, by a request from the subscriber terminal 120 or by other criteria, the information database 230 for each insurance account, the member hospital information database 240 , it is possible to search and analyze information stored in the product/service information database 250 and the like, and perform appropriate necessary operations. According to an embodiment of the present disclosure, the information processing unit 220 may support functions such as natural language analysis and image analysis based on artificial intelligence.

According to an embodiment of the present disclosure, the information database 230 for each insurance account may be a database in which information related to each insurance account subscribed to the companion animal insurance provided by the insurance company server 160 is stored. According to an embodiment of the present disclosure, the information database 230 for each insurance account is configured in the step of registering insurance between the subscriber terminal 120 and the insurance company server 160 through the communication network 110, the insurance company server 160 ( Or according to a request from the service providing server 170) or by selection of the subscriber terminal 120 side, various information submitted from the subscriber terminal 120, for example, companion animals such as companion animal type, breed, age, major medical history, etc. It is possible to receive and store personal information and personal information of the guardian (subscriber) such as the guardian's age, occupation (occupation group), address, income, and type of family living together. According to an embodiment of the present disclosure, the service providing server 170 receives from the affiliated animal hospital 130 after inspection/treatment/surgery, etc. is performed on the insured companion animal through the affiliated animal hospital 130 after insurance subscription. When the insurance claim procedure of ' is performed through the communication network 110 , information related to such an insurance claim may be received. According to an embodiment of the present disclosure, the information database 230 for each insurance account may be updated to reflect information received in relation to an insurance claim, for example, an examination/treatment/operation record for each insured companion animal. According to an embodiment of the present disclosure, at least a portion of information stored in the information database 230 for each insurance account may be encrypted and stored, but the present disclosure is not limited thereto.

According to an embodiment of the present disclosure, the affiliate hospital information database 240 may be a database in which information collected about animal hospitals subscribed to the service providing platform 100 is recorded. According to an embodiment of the present disclosure, the hospital information database 240 may store information such as, for example, the educational background, history, and equipment status of each hospital. According to an embodiment of the present disclosure, the member hospital information database 240 may store insurance claim records from the member animal hospital, and may be updated based on information related to the insurance claim.

According to an embodiment of the present disclosure, the product/service information database 250 may be a database in which information for each product/service received from each product/service seller terminal 140 is stored. According to an embodiment of the present disclosure, a seller who wants to sell a predetermined product, for example, feed, on the platform 100 may input information about the desired product to be sold through the seller terminal 140 , and the input information may be collected and recorded in the product/service information database 250 of the service providing server 170 through the communication network 110 . According to an embodiment of the present disclosure, a person who wants to provide an animal care service on the present platform 100 through his/her seller terminal 140 . You can enter your personal information, such as age, career, address, etc., as well as the types and types of services you can provide, such as available time to care for animals, whether to take a walk, whether to exercise, whether to provide bath services, etc. In this way, the input information may be collected and recorded in the product/service information database 250 of the service providing server 170 through the communication network 110 . According to an embodiment of the present disclosure, a pet taxi operator who wants to provide a pet taxi service on the platform 100 through his/her pet taxi terminal 150 . You can input your personal information, for example, information such as age, driving history, address, etc., and pet taxi-related information such as vehicle model and vehicle number, and the information input in this way is transmitted to the service providing server 170 through the communication network 110 . It may be collected and recorded in the product/service information database 250 .

According to an embodiment of the present disclosure, the job analysis table 260 may be a table including most known jobs. According to one embodiment of the present disclosure, the job analysis table 260 is, characteristic information about each job, for example, typical working hours (eg, 52 hours a week, 40 hours a week, etc.), work types (home, work, full-time, etc.) , part-time, part-time, etc.), leisure time (eg, time spent at home), mental fatigue, physical fatigue, average income level, etc. may be a table including various characteristic information. According to an embodiment of the present disclosure, the job analysis table 260 may be prepared in advance based on information obtained from various statistical surveys and the like. According to an embodiment of the present disclosure, by comparing the occupation (occupation group) of the subscriber among the subscriber information provided from the subscriber terminal 120 in the insurance subscription step and the occupation analysis table 260, information on the subscriber's leisure time or fatigue level It is possible to acquire additional characteristic information, such as According to an embodiment of the present disclosure, the additional characteristic information obtained as described above may be stored in the insurance account-specific information database 230 in association with the corresponding insurance account, but the present disclosure is not limited thereto.

According to an embodiment of the present disclosure, the payment processing unit 270, for product sales, service provision, pet taxi use, etc. performed on the service providing platform 100, the subscriber terminal 120, the seller terminal 140 and/or Payment processing between the pet taxi terminals 150 may be relayed. According to an embodiment of the present disclosure, the relay operation of the payment processing unit 270 may follow various methods known in the art, and a detailed description thereof will be omitted in the present disclosure.

FIG. 3 shows that, according to an embodiment of the present disclosure, a companion animal guardian subscribes to companion animal insurance provided by an insurance company server 160 through his or her subscriber terminal 120 , and accordingly, to the service providing platform 100 . It is an operation flowchart schematically showing the operation process of the service providing server 170 supporting the subscription process.

According to an embodiment of the present disclosure, the companion animal guardian who takes care of companion animals accesses online companion animal insurance through an arbitrary route (eg, introduction by an animal hospital, etc.), and their subscriber terminal 120 (eg, , your own smartphone, etc.) may access the service providing server 170 to submit a request for insurance subscription (step 302). In step 302 , the service providing server 170 receiving the request for insurance subscription from the subscriber terminal 120 transmits insurance product information obtained from the insurance company server 160 or possessed by the subscriber terminal 120 to the subscriber terminal 120 . can be transmitted (step 304).

According to an embodiment of the present disclosure, the service providing server 170 may also request various information necessary for insurance subscription from the subscriber terminal 120 (step 306). For example, the service providing server 170, together with the desired insurance product selection information (eg, which insurance product of which coverage and condition, etc.), personal information of the insured companion animal and the guardian, such as the type of companion animal You can request personal information of companion animals such as , breed, age, major medical history and allergy information, guardian's personal information such as guardian's age, occupation (occupation), address, income, and family type. The service providing server 170 may receive and store various types of information related to insurance subscription from the subscriber terminal 120 , while creating a corresponding insurance account on the service providing server 170 to complete the insurance subscription procedure. There is (step 308).

4 is a view showing that, after subscribing to the companion animal insurance and service providing platform 100 according to an embodiment of the present disclosure, treatment or examination of the insured companion animal is performed, and the insurance payment settlement procedure is performed according to the service providing platform It is an operation flowchart schematically showing the operation process of the service providing server 170 monitoring the process in progress on the (100).

According to an embodiment of the present disclosure, after completing insurance subscription, the companion animal guardian visits any animal hospital among the affiliated animal hospitals subscribed to the service providing platform 100, and tests for allergy on the insured companion animal You can receive various tests, treatment, surgery, etc. According to an embodiment of the present disclosure, the veterinarian or hospital official of the affiliated animal hospital where the insured companion animal visited and received examination and treatment, through the affiliated hospital terminal 130 of the hospital, the insured companion animal is examined and Medical records can be stored. According to an embodiment of the present disclosure, the veterinarian or person concerned of the veterinary hospital may access the service providing server 170 through the communication network 110 through the affiliated hospital terminal 130, and the service providing server ( 170) may transmit an insurance money settlement request (step 402). According to an embodiment of the present disclosure, after transmitting the insurance money settlement request, the veterinarian or hospital official of the affiliated veterinary hospital uses the affiliate hospital terminal 130 , along with information on the payment amount, and information on examination and medical records. It can also be provided to the service providing server 170 (step 404). The service providing server 170 that has received the examination and medical records may use the received information to update the related database (step 406). According to an embodiment of the present disclosure, the service providing server 170 that has received the examination and medical records includes, for example, information about each insurance account on the information database 230 for each insurance account (eg, the information about the insured companion animal). medical history, presence and type of allergy, etc.) can be recorded and updated. According to an embodiment of the present disclosure, the service providing server 170 that has received the examination and medical records, for example, records about the hospital in the affiliate hospital information database 240 (eg, the history of the veterinarian in charge of the hospital) items, etc.) can be recorded and updated.

In this figure, it is described that the affiliated hospital makes an insurance claim for the service providing server 170 through the affiliated hospital terminal 130 , but the present disclosure is not limited thereto. It should be noted that, according to another embodiment of the present disclosure, the affiliated hospital may directly access the insurance company server 160 through the affiliated hospital terminal 130 and may proceed with an insurance claim against the insurance company server 160 .

FIG. 5 shows each insurance subscriber (ie, each insurance subscriber) by receiving and analyzing product information from a seller terminal 140 of a product seller for companion animals who have subscribed to the service providing platform 100 according to an embodiment of the present disclosure. The operation process of the service providing server 170, which provides a list of recommended products for insured companion animals) and supports product sales between the subscriber terminal 120 and the seller terminal 140 based on the provided list of recommended products. This is a schematic flow chart showing the operation.

According to an embodiment of the present disclosure, a seller who subscribes to the service providing platform 100 as a seller who wants to sell various products including products for companion animals, for example, feed or snacks, through his/her seller terminal 140 . Product information of a product desired to be sold may be provided to the service providing server 170 (step 502). The product information may include, for example, the name of the raw material of the feed or snack, information such as various additives, and the present disclosure is not limited thereto. According to an embodiment of the present disclosure, for example, in the case of feed or snacks prepared for a special purpose (eg, feed or snacks for companion animals in a state of indigestion or post-operative energy loss), the service providing server 170 may be provided with such information. According to an embodiment of the present disclosure, the service providing server 170 may store the received product information in the product/service information database 250 (step 504).

According to an embodiment of the present disclosure, the service providing server 170 includes received and stored product information, information collected about each insured companion animal and stored in the information database 230 for each insurance account (eg, insured companion animal) Products suitable for each insured companion animal based on information provided through the subscriber terminal 120 from the animal caretaker, hospital visit records, examination and medical records information, allergy information, etc.) , for example, appropriate feed or snack information may be retrieved (step 506). According to an embodiment of the present disclosure, the service providing server 170 stores information on foods to avoid by allergy in advance, and information on feed or snack products for each companion animal received previously, for example, raw food names or additives. By comparing and analyzing information and information collected for each companion animal, for example, allergy information of each companion animal, it is possible to generate a feed list in which repelled feeds and snacks for each companion animal are filtered out. According to an embodiment of the present disclosure, the service providing server 170 is also based on the information provided from the seller terminal 140, a product recommended for each companion animal (eg, for a companion animal that has recently undergone surgery, Specially prepared food for companion animals in recovery after surgery) can be specially selected. According to an embodiment of the present disclosure, the service providing server 170, based on the information collected about each companion animal in this way, excludes products not suitable for the companion animal and/or is specially suitable for the companion animal. The product may provide a product recommendation list in a specially recommended form to each subscriber terminal 120 (step 508). According to an embodiment of the present disclosure, such a product recommendation list may be generated and provided according to a predetermined rule.

According to an embodiment of the present disclosure, the companion animal caregiver receiving the product recommendation list may select one product from the recommended product list through the subscriber terminal 120, and the service providing server 170 selects such a product. Information may be received (step 510). According to an embodiment of the present disclosure, when product selection information is received from the subscriber terminal 120 , the service providing server 170 notifies the seller terminal 140 of such fact to proceed with the bilateral product purchase procedure. can make it happen According to an embodiment of the present disclosure, the service providing server 170 may serve as a relay in such a product purchase procedure, but the present disclosure is not limited thereto.

6 is a view showing each insurance subscriber (that is, by receiving and analyzing information about a service sold from a seller terminal 140 of a service seller for companion animals who subscribed to the service providing platform 100 , according to an embodiment of the present disclosure. , each insured companion animal) provides a list of recommended services, and based on the provided list of recommended services, supports to make a service agreement between the subscriber terminal 120 and the seller terminal 140, of the service providing server 170 It is an operation flow diagram schematically showing the operation process.

According to an embodiment of the present disclosure, as a service seller (eg, a pet sitter or a trainer) who wants to provide a service for companion animals, such as a care (pet sitting) service or a companion animal education service, join the service providing platform 100 A seller may provide information about a service (eg, care or education service) that he/she wishes to sell to the service providing server 170 through his/her seller terminal 140 (step 602). Information about the service includes, for example, the time and scope of care available (eg, whether walking or bathing is included, etc.) in the case of a care service, or information on the behavior of companion animals subject to the correctional education in the case of a correctional education service. information may be included, and the present disclosure is not limited thereto. According to an embodiment of the present disclosure, the service providing server 170 may store the received service information in the product/service information database 250 (step 604).

According to an embodiment of the present disclosure, the service providing server 170 provides information collected about each insured companion animal and stored in the information database 230 for each insurance account (eg, from the caregiver of the insured companion animal to the subscriber terminal ( 120), including, but not limited to, hospital visit records and test and medical records information), appropriate service needs for each insured companion animal, such as appropriate care or educational service needs. A requirement may be derived (step 606). According to an embodiment of the present disclosure, the service providing server 170 provides the insured companion animal according to a predetermined standard based on the protector of the insured companion animal, that is, the occupation of the insured and the type of family living together. (eg, how many hours of care is needed on what days of the week, needs baths, needs walks, etc.) According to an embodiment of the present disclosure, the service providing server 170, for example, based on the job information of the insurance subscriber and the information about the job on the job analysis table 260, the requirements for care services for the insured companion animal can be derived. According to an embodiment of the present disclosure, the service providing server 170 may derive a correctional education service requirement for the insured companion animal based on, for example, the habit information of the insured companion animal.

According to an embodiment of the present disclosure, the service providing server 170 compares the determined service requirement for the insured companion animal with information provided from the seller terminal 140 and stored in the product/service information database 250 . and one or more services to be recommended for each companion animal may be specially selected (step 608). According to an embodiment of the present disclosure, the service providing server 170 may generate a recommendation list of one or more services selected for each insured companion animal as described above, and provide it to each subscriber terminal 120 ( step 610). According to an embodiment of the present disclosure, such a service recommendation list may be generated and provided according to a predetermined rule.

According to an embodiment of the present disclosure, the companion animal caregiver receiving the service recommendation list may select one service from the recommended service list through the subscriber terminal 120, and the service providing server 170 selects such a service. Information may be received (step 612). According to an embodiment of the present disclosure, when service selection information from the subscriber terminal 120 is received, the service providing server 170 notifies the seller terminal 140 of the fact so that the bilateral service agreement procedure proceeds. can make it happen According to an embodiment of the present disclosure, the service providing server 170 may serve as a relay in such a service contract procedure, but the present disclosure is not limited thereto.

7 is a view showing that, according to an embodiment of the present disclosure, the service providing server 170, based on a request from the subscriber terminal 120 of the companion animal caregiver who has subscribed to the service providing platform 100, the corresponding insured return It is an operation flow diagram schematically showing the process of generating and providing a list of recommended hospitals for animals.

According to an embodiment of the present disclosure, the service providing server 170 may receive an inquiry about the health status of the insured companion animal from the subscriber terminal 120 (step 702). According to an embodiment of the present disclosure, for example, a companion animal caregiver may provide a health condition query to the service providing server 170 when a situation concerned about the health condition of his/her companion animal occurs. According to an embodiment of the present disclosure, the query regarding the health condition may include predetermined text and/or image information.

According to an embodiment of the present disclosure, when receiving an inquiry about the health status of the insured companion animal from the companion animal caregiver from the subscriber terminal 120 , the service providing server 170 determines which category the received inquiry belongs to. It may be determined whether it belongs (eg, to which department, such as ophthalmology, orthopedic surgery, internal medicine, surgery, vaccination, etc.) (step 704). According to an embodiment of the present disclosure, the analysis of such a query may be performed by text analysis and/or image analysis based on artificial intelligence.

According to an embodiment of the present disclosure, the service providing server 170 may select one or more hospitals according to a predetermined criterion (step 706). According to an embodiment of the present disclosure, the predetermined criterion is, for example, whether the analysis result of the inquiry received from the above-described insurance policyholder, that is, conforms to the classified inquiry category (eg, an ophthalmic specialty hospital when classified as an ophthalmic disease); Whether the information related to the subscriber terminal 120 that sent the inquiry (eg, address information of the insurance account stored in relation to the subscriber terminal 120 and companion animal disease history information, etc.) is met, and the address of each hospital (eg, the subscriber) It may be within a predetermined range from the address of the terminal 120), other hospital-related information (eg, the above-described hospital category information, etc.). According to an embodiment of the present disclosure, for example, when it is determined that the query received from the subscriber terminal 120 relates to patellar dislocation, the service providing server 170 transmits the query to orthopedic surgery through text/image analysis, etc. may be determined, and one or more hospitals classified as orthopedic specialty hospitals within a predetermined distance from the address information stored in relation to the corresponding subscriber terminal 120 may be selected.

According to an embodiment of the present disclosure, the service providing server 170 may deliver the query received from the subscriber terminal 120 to one or more selected hospitals (step 708). The affiliate hospital terminal 130 that has received such a query may display the question on the terminal so that it can be read by a doctor or a related person of the hospital. According to an embodiment of the present disclosure, when a veterinarian who has confirmed a question inputs an answer through the affiliate hospital terminal 130 , the input answer may be provided back to the service providing server 170 (step 710 ).

According to an embodiment of the present disclosure, the service providing server 170 that has received answers from one or more affiliate hospital terminals 130 may provide the received answers to the subscriber terminals 120 (step 712). According to an embodiment of the present disclosure, when the received answers are provided to the subscriber terminal 120 , information about the corresponding hospital (eg, indication of the location of the hospital, whether it is a specialized hospital, etc.) is transmitted to the subscriber terminal 120 together. You should know that it can be passed on. According to an embodiment of the present disclosure, the service providing server 170 may provide a selection item asking whether to call a pet taxi when providing the received answers and information about the hospital. The companion animal caregiver who has received the above-mentioned answer (and hospital information) through the subscriber terminal 120, based on the hospital information in consideration of his/her address and the disease of the companion animal, and the answer provided by the doctor of each hospital, You can decide whether to visit or not. According to an embodiment of the present disclosure, when a companion animal caregiver selects a hospital to visit, the pet taxi service can be easily used by selecting a pet taxi call.

8 is a schematic diagram of a process in which the service providing server 170 mediates services between each subscriber terminal 120 and the pet taxi terminal 150 subscribed to the service providing platform 100 according to an embodiment of the present disclosure. It is a flow chart showing the operation.

According to an embodiment of the present disclosure, the service providing server 170 may continuously track the location of each terminal of the pet taxi subscribed to the service providing platform 100 (step 802). According to an embodiment of the present disclosure, the service providing server 170 may receive a pet taxi call request from the subscriber terminal 120 (step 804). According to an embodiment of the present disclosure, the pet taxi call provided from the subscriber terminal 120 to the service providing server 170 may include location information of the corresponding subscriber terminal 120 . According to an embodiment of the present disclosure, the pet taxi call from the subscriber terminal 120 may further include destination information and other payment information (eg, card number, etc.). According to an embodiment of the present disclosure, the service providing server 170 receiving the pet taxi call request determines to exist within a predetermined range from the corresponding location based on the location information of the subscriber terminal 120 to which the call has been received. It is possible to select pet taxis and provide a call request to the selected pet taxis (step 806). According to an embodiment of the present disclosure, the pet taxi operator receiving the call request transmits an acceptance response for the call to the service providing server 170 through its terminal 160 (step 808), and the subscriber terminal You can move to the location of (120). According to an embodiment of the present disclosure, the billing and payment procedure for using the pet taxi may be performed online under the mediation of the service providing server 170 , but the present disclosure is not limited thereto. According to another embodiment of the present disclosure, it should be noted that the process of using, billing, and payment of the pet taxi may be performed according to a typical offline process.

As will be appreciated by those skilled in the art, the present disclosure is not limited to the examples described herein, and various modifications, reconstructions, and substitutions may be made without departing from the scope of the present disclosure. For example, the various techniques described herein may be implemented by hardware or software, or a combination of hardware and software.

A computer program according to an embodiment of the present disclosure includes a storage medium readable by a computer processor or the like, for example, nonvolatile memory such as EPROM, EEPROM, flash memory device, magnetic disk such as built-in hard disk and removable disk, magneto-optical disk, and It may be implemented in a form stored in various types of storage media including a CDROM disk. In addition, the program code(s) may be implemented in assembly language or machine language, and may be implemented in a form transmitted through electric wiring, cabling, optical fiber, or any other type of transmission medium. All modifications and variations falling within the true spirit and scope of the present disclosure are intended to be embraced by the following claims.

Claims (6)

Life service provision platform for companion animals in connection with companion animal insurance- The platform for providing living service for companion animals is configured to be able to communicate through a communication network, one or more subscriber terminals for each of the one or more subscribers who have subscribed to the companion animal insurance, an insurance company A method for providing hospital information performed by the service providing server on a server, configured to include affiliate hospital terminals for each of the affiliate animal hospitals that have joined the companion animal insurance, and one or more pet taxi terminals,
receiving and storing information related to the subscription of the companion animal insurance provided from the subscriber terminal to the server of the insurance company for the subscription of the companion animal insurance through the communication network - The information related to the subscription of the companion animal insurance, contains the address of the subscriber of the companion animal insurance -;
Storing information about the affiliated animal hospital, collected from each affiliated hospital terminal, - The information about the affiliated animal hospital, including the address of the affiliated animal hospital, equipment possession status, and doctor history -;
Based on the equipment possession status and doctor history of the member animal hospital, determining whether the member animal hospital is a specialized hospital for each department, and storing the determined information together with information about the member animal hospital;
receiving, from the subscriber terminal, a health-related inquiry about the companion animal, wherein the received inquiry includes predetermined text or photo information;
analyzing the text or photo included in the received inquiry to determine a department related to the received inquiry;
transmitting the received query to one or more affiliated hospital terminals;
receiving an answer to the inquiry from at least one of the one or more affiliated hospital terminals; and
transmitting each of the received answers, along with information on each corresponding affiliated hospital, to the subscriber terminal to which the health-related query has been sent,
Transmitting the received query to one or more affiliated hospital terminals,
Based on the address of the subscriber associated with the subscriber terminal to which the health-related inquiry has been sent, the address of the affiliate veterinary hospital, and whether the received inquiry is related to the department and the affiliated hospital animal specialized hospital by department, one or more Selecting a member hospital terminal - the address of the subscriber associated with the subscriber terminal to which the health-related inquiry has been sent, the address of the affiliate veterinary hospital, and the medical department related to the received inquiry and the specialty of the affiliate hospital animal The step of selecting one or more affiliate hospital terminals based on whether or not a hospital is within a predetermined distance based on the address of the subscriber, and selecting a affiliate hospital terminal determined as a specialized hospital of the department to which the received inquiry is related includes -, and
Including the step of transmitting the received query to the selected one or more affiliated hospital terminals, hospital information providing method. delete delete According to claim 1,
receiving location information of each of the pet taxi terminals;
receiving a pet taxi call from the subscriber terminal;
determining the location of the subscriber terminal in response to receiving the pet taxi call;
selecting one or more pet taxi terminals based on the location of the subscriber terminal; and
transmitting the pet taxi call to the selected pet taxi terminal
A method of providing hospital information, including rules. 5. The method of claim 4,
The selecting of one or more pet taxi terminals based on the location of the subscriber terminal includes selecting a pet taxi terminal within a predetermined distance range from the location of the subscriber terminal. A computer-readable recording medium having one or more instructions embodied therein, wherein the one or more instructions, when executed by a computer, cause the computer to perform the method of any one of claims 1, 4 and 5. possible recording medium.

Images