KR20200007579A - Method and system for providing integrated railroad service - Google Patents

Abstract

According to one embodiment of the present invention, provided is a method for providing an integrated railroad service, which comprises: a user platform communication unit receiving a first railroad service request from an external user platform; a service request analysis unit analyzing the first railroad service request and selecting a railroad service providing server to process the first railroad service request among a plurality of railroad service providing servers providing different railroad services; a service request conversion unit generating a second railroad service request suitable for an interface of the selected railroad service providing server based on the first railroad service request; and a server communication unit transmitting the second railroad service request to the selected railroad service providing server.

Description

Method and system for providing integrated railroad service

The present invention relates to an integrated railway service providing method and system for providing a service in a unified environment by fusing various railway services.

Recently, with the development of IT technology, the railroad sector has also provided various railway-related services such as passengers, payments, and civil complaints online. Accordingly, in order to provide these existing railway services in a third party mobile app or external user platform such as SNS, it was necessary to develop a system in accordance with communication protocols, data formats, and security requirements unique to each service. The user base had to experience different user interfaces for each rail service and for each user platform. Accordingly, there is a need for a technology that enables various user platforms to provide a variety of existing railroad services safely, easily, and uniformly. In addition, there is a need for a technology that can improve public service quality by providing convergence services by linking various railway services and provide a way for private operators to easily and securely connect railway services.

The present invention provides a method and system for providing an integrated railway service that converges various railway services to provide a service in a unified environment.

Integrated railway service providing server according to an embodiment of the present invention, a user platform communication unit for receiving a first railway service request from an external user platform, a plurality of analyzing the first railway service request, providing a plurality of different railway services A service request analysis unit to select a railway service providing server to process the first railway service request among railway service providing servers of a second railway that fits an interface of the selected railway service providing server based on the first railway service request; And a server communication unit configured to generate a service request, and a server communication unit which transmits the second railway service request to the selected railway service providing server.

In the integrated railroad service providing method according to an embodiment of the present invention, the user platform communication unit receives a first railroad service request from an external user platform, a service request analyzer analyzes the first railroad service request, and different from each other. Selecting a railway service providing server to process the first railway service request among a plurality of railway service providing servers providing a railway service, and a service request converting unit selects the selected railway service providing server based on the first railway service request; Generating a second railway service request for the interface of the server; and transmitting, by the server communication unit, the second railway service request to the selected railway service providing server.

In an embodiment, the server communication unit receives a first railway service response to the second railway service request according to an interface of the selected railway service providing server from the selected railway service providing server, and the service response converting unit is configured to receive the first railway service response. Generating a second railway service response that matches the interface of the user platform based on the first railway service response; and transmitting, by the user platform communication unit, the second railway service response to the user platform. It is done.

In one embodiment, the second rail service response tailored to the interface of the user platform is characterized by including a chatbot conversation, a voice AI conversation, an inline frame, or an independent web document.

In an embodiment, the user platform communication unit receives a first user identifier unique to the user platform from the user platform, and the service request converting unit is unique to the selected railway service providing server corresponding to the first user identifier. Determining a second user identifier, and transmitting, by the server communication unit, the second user identifier to the selected railway service providing server.

In one embodiment, the user platform communication further comprises receiving from the user platform a first user identifier unique to the user platform, wherein receiving the first rail service request is integrated from the user platform. Receiving a railway service provision request, generating an indicator pointing to the integrated railway service dedicated UI unique to the first user identifier, sending the indicator to the user platform, integrated railway service dedicated including the indicator Receiving a UI providing request, verifying the indicator included in the integrated railway service dedicated UI providing request, and when the indicator included in the integrated railway service dedicated UI providing request is verified, Providing a unique UI for a unique integrated rail service, Characterized in that it comprises the step of receiving the first rail service request via the integrated railroad service-only UI.

In an embodiment, the integrated railway service dedicated UI unique to the first user identifier may include an integrated railway service usage record corresponding to the first user identifier.

In an embodiment, the server communication unit receives a first railway service response to the second railway service request from the selected railway service providing server, and a service response converter is configured to dedicate the integrated railway service based on the first response. Generating a second railway service response suitable for the UI, and providing the second railway service response through the UI for the integrated railway service by the user platform communication unit.

In an embodiment, the generating of the indicator may include obtaining first application information indicating an application that has transmitted the integrated railway service provision request, and generating the indicator by including the first application information. The verifying of the indicator may include obtaining second application information indicating an application that has transmitted the UI request for providing the integrated railway service, and including the indicator included in the UI request for providing the integrated railway service. And comparing the first application information with the second application information.

In an embodiment, the generating of the indicator may include obtaining first device information indicating a device that has transmitted the integrated railway service provision request, and generating the indicator by including the first device information. The verifying of the indicator may include obtaining second device information indicating a device that has transmitted the UI request for providing the integrated railway service, and including the indicator included in the UI request for providing the integrated railway service. And comparing the first device information with the second device information.

In an embodiment, acquiring first device information indicating a device that has transmitted the integrated railway service provision request may include obtaining user agent information of an application that has transmitted the integrated railway service provision request, and the user agent. And determining only the part unique to the device among the information as the first device information.

In one embodiment, verifying the indicator further comprises verifying an expiration time of the indicator.

In an embodiment, the generating of the indicator may include generating the indicator to have a unique value for every integrated railway service provision request, and verifying the indicator may include determining whether the indicator is already used. Characterized in that it comprises a step of verifying.

In one embodiment, the step of transmitting the indicator to the user platform, characterized in that it comprises the step of instructing the user platform to automatically send a request for providing a dedicated railway service dedicated UI that includes the indicator.

In an embodiment, the selecting of the railway service providing server may include analyzing the first railway service request to generate a third railway service request and a fourth railway service request required to process the first railway service request. Determining, and selecting, among the plurality of railway service providing servers, a first railway service providing server to process the third railway service request and a second railway service providing server to process the fourth railway service request. The generating of the second railway service request may include: generating a fifth railway service request for an interface of the first railway service providing server based on the third railway service request, and the fourth railway. Generating a sixth railway service request conforming to an interface of the second railway service providing server based on the service request; The transmitting of the second railway service request may include: transmitting the fifth railway service request to the first railway service providing server, and transmitting the sixth railway service request to the second railway service providing server. Characterized in that it comprises a step.

In an embodiment, the selecting of the railway service providing server may include analyzing the first railway service request to generate a third railway service request and a fourth railway service request required to process the first railway service request. Determining an external service providing server to process the third railway service request and selecting the railway service providing server to process the fourth railway service request among the plurality of railway service providing servers; The integrated railroad service providing method may include: generating, by the service request converting unit, a fifth railroad service request suitable for an interface of the external service providing server based on the third railroad service request, and the server communication unit using the fifth railroad service; Sending a service request to the external service providing server, wherein the second railway service Step, and the fourth rail service based on the request integrated railroad service provider comprises the step of generating the second rail service request for the interface of the railway service provider server generating the request,

In an embodiment, selecting the rail service providing server may include analyzing the first rail service request to determine a third rail service request required to process the first rail service request, and the Selecting a first railway service providing server to process the third railway service request among a plurality of railway service providing servers, and generating the second railway service request comprises: responding to the third railway service request. Generating a fifth railway service request suitable for an interface of the first railway service providing server, and transmitting the second railway service request comprises: transmitting, by the server communication unit, the fifth railway service request; And transmitting to a first railway service providing server, wherein the integrated railway service providing method comprises: the first server communication unit providing the first railway service providing server; Receiving a first railroad service response to the fifth railroad service request from a railroad service providing server, and selecting the railroad service providing server comprises: the first railroad service response based on the first railroad service response; Determining a fourth railway service request required to process a railway service request, and selecting a second railway service providing server to process the fourth railway service request among the plurality of railway service providing servers; The generating of the second railway service request may include generating a sixth railway service request corresponding to an interface of the second railway service providing server based on the fourth railway service request. The transmitting of the railway service request may include transmitting the sixth railway service request to the second railway service providing server. Characterized in that it comprises a step.

In an embodiment, the service request analyzer analyzes the first railroad service request to determine a third railroad service request required to process the first railroad service request, and the service request analyzer is configured to perform the third railroad service request. Selecting an external service providing server to process a railway service request; generating, by the service request converting unit, a fifth railway service request conforming to an interface of the external service providing server based on the third railway service request; Transmitting, by the communication unit, the fifth railway service request to the external service providing server; and receiving, by the server communication unit, a first railway service response to the fifth railway service request from the external service providing server. And selecting the railway service providing server may include the first railway service. Determining a fourth railway service request required to process the first railway service request based on a response, and the railway service providing server to process the fourth railway service request among the plurality of railway service providing servers. And selecting the second railway service request, generating the second railway service request for the interface of the railway service providing server based on the fourth railway service request. Characterized in that.

The present invention includes a program stored in a recording medium for executing a method according to an embodiment of the present invention on a computer.

The present invention includes a computer readable recording medium recording a data format of a message used in the present invention.

According to the present invention, it is possible to provide an integrated railway service that provides a simple and secure service in a unified environment by fusing various railway services.

1 is a diagram showing the configuration of an integrated railway service providing system according to an embodiment of the present invention.
2 is a block diagram illustrating a configuration of an integrated railway service providing server according to an exemplary embodiment of the present invention.
3 is a flow chart showing the flow of the integrated railway service providing method according to an embodiment of the present invention.
4 to 8 are screens of the smart traffic chat platform according to an embodiment of the present invention.

Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings in order to clarify the technical spirit of the present invention. In the following description of the present invention, detailed descriptions of related known functions or components will be omitted when it is determined that the detailed description of the present invention may unnecessarily obscure the subject matter of the present invention. Components having substantially the same functional configuration among the drawings have been given the same reference numerals and symbols as much as possible even though they are shown in different drawings. For convenience of description, the device and method should be described together when necessary.

1 is a view schematically showing the configuration of an integrated railway service providing system according to an embodiment of the present invention. Referring to FIG. 1, the integrated railway service providing system 100 according to an embodiment of the present invention may include an integrated railway service providing server 110, one or more user platforms 120, and a plurality of railway service providing servers 130. ). The rail service providing servers 130 are servers providing different individual rail services such as a rail passenger server providing a rail passenger service, a rail payment server providing a rail payment service, and a rail civil complaint server providing a rail civil complaint service. Railway complaint services may include services such as evidence of delays, harassment / emergency, temperature control, order disturbances, announcements, facilities, and environmental complaints. The railway service providing servers 130 may have different interfaces because they are existing servers that provide separate services that are separately developed. In this case, the interface refers to the server's own communication protocol, data format, security requirements, etc. necessary for communicating with the server to receive the service. The user platform 120 is a user platform outside a railroad service having a user interface such as KakaoTalk, LINE, Facebook Messenger, Naver Map, Smart Speaker or small business individual applications. For convenience, the following description will focus on KakaoTalk, which is widely used in Korea. The integrated railway service providing server 110 is a server that integrates the services provided by the plurality of railway service providing servers 130 and provides them to the user platform 120.

2 is a block diagram illustrating a configuration of an integrated railway service providing server according to an exemplary embodiment of the present invention. 2, the integrated railway service providing server 110 according to an embodiment of the present invention, the user platform communication unit 210, service request analysis unit 220, service request conversion unit 230, and server communication unit 240. Operation of each component will be described with reference to FIG. 3.

3 is a flow chart showing the flow of the integrated railway service providing method according to an embodiment of the present invention. Referring to FIG. 3, the user platform communication unit 210 receives a first railway service request from the user platform 120 (S310). For example, after a user adds a chatbot provided by the user platform communication unit 210 as a friend in KakaoTalk, a user may input a railway service request such as "buying a train ticket to Busan tomorrow" in a chat window with the chatbot. Then, the user platform communication unit 210 may receive the above request from the KakaoTalk server in a web manner. The service request analyzer 220 analyzes the received first railway service request and selects a railway service providing server to process the first railway service request among a plurality of railway service providing servers 130 (S320). For example, the service request analysis unit 220 may analyze a request of "booking train tickets to Busan tomorrow", and select a railway payment server capable of processing such a request. The service request conversion unit 230 converts the railway service request received from the user platform 120 into a railway service request suitable for the railway service providing server to process the request. Here, a request suitable for a specific server refers to a request that conforms to the interface of each server described above, that is, a communication protocol, data format, security requirements, etc. specific to the server required for communicating with the server to receive the corresponding service. Hereinafter, this will be briefly expressed as a request for an interface of the corresponding server. That is, the service request conversion unit 230 generates a second railway service request that matches the interface of the selected railway service providing server based on the received first railway service request (S330). The second railway service request may include, for example, destination information, time information, and the like for train ticket reservation. The server communication unit 240 transmits the generated second railway service request to the selected railway service providing server (S340). In this case, the server communication unit 240 may use a highly secure communication method suitable for the corresponding railway service providing server.

As such, the integrated railroad service providing system 100 according to an embodiment of the present invention analyzes the railroad service request input by the user and automatically selects a railroad service providing server that provides a desired service, thereby delivering the request. You do not need to find each individual service you need. In addition, the user may be provided with various railway services through a unified user interface through a user platform 120 familiar to them, without installing a separate application to use the railway service. In addition, since the integrated railway service providing server 110 according to an embodiment of the present invention automatically converts a user request into a request for an interface of a railway service providing server providing each railway service, the integrated railway service providing server 110. By using a highly secure communication method between each railway service providing server) and the same railway service network, the user platform 120 can maintain the same level of communication protocols of individual servers to provide various railway services. There is no development burden to meet security requirements, and it is possible to provide various railway services simply and safely. That is, the present invention can provide a simple and secure railroad service linking method to private operators, in particular, various start-up sprout companies by lowering the security level required by the company that wants to link the railroad service and raising the security level of the platform itself. have.

The server communication unit 240 may receive a first railway service response to the second railway service request from the selected railway service providing server. In this case, since the first railway service response follows the interface of the corresponding railway service providing server, the service response conversion unit (not shown) converts it to match the interface of the user platform 120. That is, the service response converter generates a second railway service response that matches the interface of the user platform 120 based on the received first railway service response. The user platform communication unit 210 may transmit the generated second railway service response to the user platform 120. As a result, the user may receive a response to various railway services requested through the user platform 120 that he is familiar with through the corresponding user platform 120 through a unified user interface. The second rail service response that fits the interface of the user platform 120 may include a chatbot conversation, a voice AI conversation, an inline frame, an independent web document, or the like.

Meanwhile, some railway services require user identification or provide a more convenient experience through user identification. Such railway services identify users by using user IDs such as IDs or telephone numbers. Accordingly, the user has to log in separately for each service, and there is an inconvenience of remembering login information of each service. However, the integrated railroad service providing system 100 according to an embodiment of the present invention automatically converts user identification information of the user platform 120, which the user has already logged in and uses, into a user identifier of each railroad service providing server. By passing it to the rail service providing server, this inconvenience is eliminated. In detail, the user platform communication unit 210 receives a first user identifier unique to the user platform from the user platform 120, and the service request converter 230 provides the selected railway service corresponding to the first user identifier. Determine a second user identifier unique to the server. The second user identifier corresponding to the first identifier is stored in a database, and the integrated railroad service viewed by the user through the user platform 120 is viewed as a user identifier generated when the user uses the railway service providing server. When using the providing system 100 may be stored according to the user identifier of the user platform 120, the user provides the corresponding railway service using the integrated railway service providing system 100 through the user platform 120 It may be newly created and stored when using the server. Therefore, the user can obtain the effect of not having to subscribe to the individual railway service separately. In addition, users do not need to remember or input IDs and passwords for individual railway services, and can use a user-customized service of various railway services only by logging in to a user platform 120 they are familiar with. The server communication unit 240 transmits the second user identifier to the selected railway service providing server so that the corresponding railway service providing server can identify the user. Even when a user uses an integrated railway service providing service using a different user platform (eg, a line), user identification information of the corresponding user platform may be matched with a user identifier of each railway service providing server. For example, user identifiers of KakaoTalk and Line) may match each other.

The integrated railroad service providing system 100 according to an embodiment of the present invention may provide a customized service to a corresponding user by using user identification information of the user platform 120. For example, the integrated railway service providing system 100 according to an embodiment of the present invention may store a user's usage record and provide various services based on the usage record. Integrated railroad service providing system 100 according to an embodiment of the present invention may provide a dedicated UI for each user by using the user identification information of the user platform 120. Hereinafter, the user-specific UI will be described in more detail.

The integrated railroad service providing system 100 according to an embodiment of the present invention may receive a railroad service request from the user platform 120 through a dedicated UI of a corresponding user using user identification information of the user platform 120. That is, the user platform communication unit 210 receives a first user identifier unique to the user platform from the user platform 120, receives a request for providing an integrated railway service from the user platform 120, and then the first user identifier. An indicator indicating a unique railway service-specific UI unique to can be generated and transmitted to the user platform 120. Here, the indicator may be generated including or based on the first user identifier. The indicator may also be included in the URL and sent to the user platform 120. The user platform communication unit 210 may receive a request for providing an integrated railway service dedicated UI including the indicator. For example, the user may transmit a UI providing request for the integrated railway service to the user platform communication unit 210 by clicking the URL including the indicator on the user platform 120. The user platform 120 may directly transmit the UI request for providing integrated railway service only or may transmit the UI request for providing integrated railway service only through an external platform. The user platform communication unit 210 may verify whether the indicator included in the received integrated railway service dedicated UI provision request is valid, and provide the integrated railway service specific UI unique to the first user identifier when the verification passes. The user platform communication unit 210 may provide the integrated railway service dedicated UI to the user platform 120, or may provide the integrated railway service dedicated UI to the external platform that has transmitted the request for providing the integrated railway service dedicated UI. The user platform communication unit 210 may receive the first railway service request through the integrated railway service dedicated UI.

When the server communication unit 240 receives the first railway service response to the second railway service request from the railway service providing server, the service response conversion unit based on the first response, the second railway that conforms to the integrated railway service-only UI. A service response may be generated, and the user platform communication unit 210 may provide the second railway service response to the user through the integrated railway service dedicated UI.

As such, when the integrated railway service providing server 110 communicates with the user through the UI for the integrated railway service, the information about the railroad service provision may not be exposed to the user platform 120 which is a third party, and the third party is a user. By not using the interface of the platform 120, security can be increased. For example, the UI for the integrated railway service unique to the first user identifier may be a web document in which a chat window in which a chatbot provided by the user and the user platform communication unit 210 communicates is displayed. When the user platform 120 is KakaoTalk, the chatbot of the user platform communication unit 210 does not talk to the user through the KakaoTalk chat window, but communicates with the user through a dedicated UI so that the contents of the conversation are not exposed to the Kakao side. In addition, when the integrated railway service providing server 110 communicates with the user through the integrated railway service dedicated UI, the user may experience the same UI regardless of the user platform 120. For example, the user may use the same dedicated UI chat window whether the user uses the integrated railway service through KakaoTalk or the integrated railway service through the line. In addition, since the integrated railway service dedicated UI is a dedicated UI for the corresponding user, the user may experience a UI customized for the user. For example, the integrated railway service dedicated UI unique to the first user identifier may include a record of using the integrated railway service corresponding to the first user identifier. If the dedicated UI is the above-described chat window, the chat window of the dedicated UI may display the user's conversation with the chatbot while using the integrated railway service in the past. In other words, after booking a train ticket using the integrated railroad service through KakaoTalk, even when accessing the integrated railroad service through the line, the dialogue contents for booking the train ticket are displayed on the screen, so that the reservation can be easily canceled or changed. . The integrated railway service dedicated UI unique to the user identifier may be a dedicated UI for a specific railway service.

Since the communication between the integrated railway service providing server 110 and the railway service providing servers 130 is an internal network communication of the railway service side, a highly secure communication method may be used, but the integrated railway service providing server 110 and the user platform may be used. Communication between the 120 may follow a communication method of the user platform 120, which is a third party, or use a simple communication method so that the third party can easily use the integrated railway service without a development burden, and thus security may be deteriorated. . As described above, the integrated railway service providing server 110 may increase the security by communicating with the user through the integrated railway service dedicated UI without communicating with the user through the UI of the user platform 120. Threats may arise during the transition from UI to a dedicated UI for integrated railway services. For example, the user platform communication unit 210 transmits an indicator indicating the dedicated UI to the user platform 120 in order to provide an integrated railway service dedicated UI unique to the user identifier. A situation in which a user uses a dedicated UI of a corresponding user may occur. The following describes how to verify the indicator to prevent such security threats.

The user platform communication unit 210 may allow the indicator to be used only in the corresponding application. That is, the user platform communication unit 210 may obtain first application information indicating an application that has transmitted the integrated railway service provision request. Here, the first application information may be information indicating the user platform 120 that transmitted the integrated railway service provision request. The user platform communication unit 210 may include the first application information in the indicator when generating the indicator. Including the first application information in the indicator may include not only including the first application information as it is but also converting and including the first application information. When the user platform communication unit 210 receives the request for providing the integrated railroad service-only UI, the user platform communication unit 210 obtains second application information indicating the application that sent the integrated railroad service-only UI-providing request, and the indicator included in the integrated railroad-service-only UI-providing request. By comparing the first application information included in the second application information and the integrated railroad service dedicated UI provided only if the application that sent the integrated railroad service providing request is consistent with the application that sent the integrated railroad rail service providing request will provide the integrated railroad service dedicated UI. Can be.

For example, if a user makes a request for providing an integrated railway service UI through a KakaoTalk chat window, and thus provides a URL including an indicator indicating the user's dedicated UI through the KakaoTalk chat window, the user provides the KakaoTalk chat window. If you click on the URL in the chat window, you can use the dedicated UI through KakaoTalk's internal web view, but if you enter the URL into another external browser, you cannot use the dedicated UI. Therefore, even if a malicious third party obtains the URL, the malicious third party cannot access the user's dedicated UI.

According to an embodiment, the user platform communication unit 210 may allow the indicator to be used only in the corresponding device. That is, the user platform communication unit 210 may obtain first device information indicating a device that has transmitted the request for providing the integrated railway service, and may include it in the indicator. When the user platform communication unit 210 receives the UI request for providing the integrated railway service, the user platform communication unit 210 acquires second device information indicating a device that has transmitted the UI providing request for the integrated railway service, and the indicator included in the UI providing request for the integrated railway service. By comparing the first device information included in the second device information with the information on the integrated railroad service dedicated UI providing device only if the device that sent the integrated railroad service providing request is to provide the integrated railroad service dedicated UI. Can be.

In this case, the user may use the dedicated UI through another application in the device that transmits the integrated railroad service-only UI provision request, even if the application is not necessarily an application for providing the integrated railroad service-only UI provision request. This embodiment is particularly useful when the application that sends the request for providing the integrated railway service dedicated UI does not support the dedicated UI on its own. For example, in the case of the KakaoTalk PC version, when an external browser is opened by clicking the URL of the chat window, it is possible to receive and use a dedicated UI through the external browser according to the present embodiment. However, even if the URL is leaked, other devices cannot receive the dedicated UI through the URL.

The user platform communication unit 210 may use user agent information of the application that transmitted the integrated railway service provision request as first application information indicating an application that transmitted the integrated railway service provision request. In addition, the user platform communication unit 210 obtains the first device information indicating the device that sent the integrated railroad service providing request, obtains user agent information of the application that sent the integrated railroad service providing request, obtained user agent information Only a part unique to the device may be determined as the first device information.

The user platform communication unit 210 may increase security by setting an expiration time when the indicator is generated and verifying whether the expiration time has elapsed when the indicator is verified. This embodiment is a method for supplementing security using application information or device information, especially when the application information or device information obtained for the user platform that sent the integrated railway service provision request is not completely unique and there is a possibility of duplication. This is especially useful.

The user platform communication unit 210 may increase security by generating and using an indicator for a single use. That is, the user platform communication unit 210 generates the indicator to have a unique value every time it receives a request for providing the integrated railway service, and verifies whether the indicator is already used when receiving the request for providing the UI for the dedicated railway service. Thus, the UI may be provided only for the integrated railway service if the indicator is not yet used. For example, each time the user platform communication unit 210 receives an integrated railway service provision request, the user platform communication unit 210 may generate a new session identifier and include an indicator in the indicator to generate an indicator unique to the integrated railway service provision request.

When the user platform communication unit 210 transmits an indicator to the user platform 120, the user platform 120 may increase security by instructing the user platform 120 to automatically transmit a request for providing an integrated railway service dedicated UI including the indicator. . For example, when a user makes a request for providing an integrated railway service UI through a KakaoTalk chat window, providing a URL including an indicator indicating the user's dedicated UI through the KakaoTalk chat window allows the user to click. Rather, you can have KakaoTalk automatically open a web document at the URL without a user's click. In this case, since a dedicated UI is opened as soon as a user makes a request for providing an integrated railway service dedicated UI, the security of the indicator for the dedicated UI is one-off, which is particularly high.

Next, since a plurality of different railway services may be required to process a user's railway service request, a method of using a plurality of service providing servers for one railway service request will be described.

The service request analyzer 220 analyzes the first railway service request received from the user platform 120 to determine the third railway service request and the fourth railway service request required to process the first railway service request. Among the plurality of railway service providing servers, a first railway service providing server to process the third railway service request and a second railway service providing server to process the fourth railway service request may be selected. The service request converting unit 230 generates a fifth railway service request suitable for an interface of the first railway service providing server based on the third railway service request, and based on the fourth railway service request, the second railway service request. A sixth railway service request that matches the interface of the service providing server may be generated. In this case, it can be seen that the above-described second railway service request is made up of the fifth railway service request and the sixth railway service request. The server communication unit 240 may transmit the fifth railway service request to the first railway service providing server, and may transmit the sixth railway service request to the second railway service providing server. The server communication unit 240 receives a response from each railway service providing server, which may be transmitted to the user platform 120 through the service response conversion unit and the user platform communication unit 210.

The integrated railway service providing server 110 may use an external service providing server 140 such as a navigation service, a ticket, a hotel, a taxi, a local merchant, in addition to the railway service providing server. That is, the service request analysis unit 220 analyzes the first railway service request received from the user platform 120 to request the third railway service request and the fourth railway service request required to process the first railway service request. The controller may select an external service providing server 140 to process the third railway service request and a railway service providing server to process the fourth railway service request. The service request converting unit 230 generates a fifth railway service request that matches the interface of the external service providing server 140 based on the third railway service request, and selects the selected railway based on the fourth railway service request. The second railway service request may be generated according to the interface of the service providing server. The server communication unit 240 may transmit the fifth railway service request to the external service providing server 140 and transmit the second railway service request to the selected railway service providing server.

The integrated railway service providing server 110 may perform a railway service request of the user by connecting a plurality of railway services. That is, the service request analyzer 220 analyzes the first railway service request received from the user platform 120 to determine a third railway service request required to process the first railway service request, Select a first railway service providing server to process the third railway service request among the railway service providing servers, the service request conversion unit 230 is based on the third railway service request server of the first railway service providing server After generating a fifth railway service request that matches the interface, the server communication unit 240 transmits the fifth railway service request to the first railway service providing server, and then the fifth railway service from the first railway service providing server. Receive a first rail service response to the request. The service request analysis unit 220 determines a fourth railway service request required to process the first railway service request based on the first railway service response, and the fourth railway among the plurality of railway service providing servers. Select a second railway service providing server to process a service request, and the service request conversion unit 230 generates a sixth railway service request that matches the interface of the second railway service providing server based on the fourth railway service request. In addition, the server communication unit 240 may transmit the sixth railway service request to the second railway service providing server.

The integrated railway service providing server 110 may connect the external service with the railway service to perform a railway service request of the user. That is, the service request analyzer 220 analyzes the first railway service request received from the user platform 120 to determine a third railway service request required to process the first railway service request, and 3 selects an external service providing server 140 to process the railway service request, and the service request converting unit 230 is a fifth railway that fits the interface of the external service providing server 140 based on the third railway service request; After the service request is generated, the server communication unit 240 transmits the fifth railway service request to the external service providing server 140, and then, the server communication unit 240 receives the fifth railway service request from the external service providing server 140. 1 Rail service response can be received. The service request analysis unit 220 determines a fourth railway service request required to process the first railway service request based on the first railway service response, and the fourth railway among the plurality of railway service providing servers. Select a railway service providing server to process the service request, the service request conversion unit 230 generates a second railway service request for the interface of the selected railway service providing server based on the fourth railway service request, the server The communication unit 240 may transmit the second railway service request to the selected railway service providing server.

The integrated railway service providing server 110 may perform a user's railway service request by connecting a plurality of railway services and external services. For example, a user may "buy a train ticket to Busan" to a chatbot via KakaoTalk. Request a search for a route from the user's current location to Busan using an external navigation service, obtain passenger information on the route using the railway passenger service, and reserve the necessary train tickets using the railway payment service. Etc. operation becomes possible. If the user platform 120 attempts to provide a plurality of railroad services and external services in connection with the existing Open API method, the development and management burden is very large, but according to the present invention, there is no burden associated with various railroad services. External services can be linked to provide.

Applicant, as an embodiment of the present invention, by fusing existing KORAIL railway services to develop a smart traffic chat platform that provides the world's first messenger, traffic information, complaints, booking, and release through a messenger to improve public service quality 4 to 8, a screen of the smart traffic chat platform according to an embodiment of the present invention is shown.

The present invention can also be embodied as computer readable code on a computer readable recording medium. Computer-readable recording media include all storage media such as magnetic storage media and optical reading media.

So far, the present invention has been described in detail with reference to the preferred embodiments shown in the drawings. These embodiments are intended to be illustrative rather than restrictive of the invention, and should be considered in descriptive sense only and not for purposes of limitation. The true technical protection scope of the present invention should be defined by the technical spirit of the appended claims rather than the foregoing description. Although specific terms have been used herein, they are used only for the purpose of illustrating the concept of the invention and are not intended to limit the scope of the invention as defined in the claims or claims. Each step of the invention need not necessarily be performed in the order described, and may be performed in parallel, selectively or individually. Those skilled in the art will appreciate that various modifications and equivalent other embodiments are possible without departing from the essential technical spirit of the invention as claimed in the claims. Equivalents are to be understood as including not only currently known equivalents but also equivalents to be developed in the future, ie all components invented to perform the same function regardless of structure.

Claims (19)

A user platform communication unit configured to receive a first railway service request from an external user platform;
A service request analyzer configured to analyze the first railway service request and select a railway service providing server to process the first railway service request among a plurality of railway service providing servers providing different railway services;
A service request converting unit generating a second railway service request suitable for an interface of the selected railway service providing server based on the first railway service request; And
And a server communication unit which transmits the second railway service request to the selected railway service providing server. Receiving, by the user platform communication unit, the first railway service request from an external user platform;
Analyzing, by the service request analyzer, the first railway service request and selecting a railway service providing server to process the first railway service request among a plurality of railway service providing servers providing different railway services;
Generating, by a service request converting unit, a second railway service request suitable for an interface of the selected railway service providing server based on the first railway service request; And
And a server communication unit transmitting the second railway service request to the selected railway service providing server. The method of claim 2,
Receiving, by the server communication unit, a first railway service response to the second railway service request according to an interface of the selected railway service providing server from the selected railway service providing server;
Generating, by a service response converting unit, a second railway service response corresponding to an interface of the user platform based on the first railway service response; And
And transmitting, by the user platform communication unit, the second railway service response to the user platform. The method of claim 3,
The second railway service response that corresponds to the interface of the user platform is
A method for providing integrated railway services comprising chatbot conversations, voice AI conversations, inline frames, or independent web documents. The method of claim 2,
Receiving, by the user platform communication unit, a first user identifier unique to the user platform from the user platform;
Determining, by the service request converting unit, a second user identifier unique to the selected railway service providing server corresponding to the first user identifier; And
And transmitting, by the server communication unit, the second user identifier to the selected railway service providing server. The method of claim 2,
Receiving, by the user platform communication unit, a first user identifier unique to the user platform from the user platform,
Receiving the first railway service request,
Receiving a request for providing an integrated railway service from the user platform;
Generating an indicator pointing to an integrated railroad service dedicated UI unique to the first user identifier;
Sending the indicator to the user platform;
Receiving a request for providing an integrated railway service dedicated UI including the indicator;
Verifying the indicator included in the integrated railway service dedicated UI provision request;
When the indicator included in the integrated railroad service-only UI provision request is verified, providing an integrated railroad service-only UI unique to the first user identifier; And
Receiving the first railway service request through the integrated railway service dedicated UI, characterized in that it comprises a step. The method of claim 6,
UI for the integrated railway service unique to the first user identifier,
And an integrated railroad service usage record corresponding to the first user identifier. The method of claim 6,
Receiving, by the server communication unit, a first railway service response to the second railway service request from the selected railway service providing server;
Generating, by a service response converter, a second railway service response that is adapted to the integrated railway service-only UI based on the first response; And
And providing, by the user platform communication unit, the second railway service response through the integrated railway service dedicated UI. The method of claim 6,
Generating the indicator,
Obtaining first application information indicating an application that has sent the integrated railway service provision request; And
Generating the indicator by including the first application information;
Verifying the indicator,
Obtaining second application information indicating an application that has transmitted the UI request for providing integrated railway service only; And
And comparing the first application information and the second application information included in the indicator included in the integrated railroad service-only UI provision request. The method of claim 6,
Generating the indicator,
Acquiring first device information indicating a device that has transmitted the integrated railway service provision request; And
Generating the indicator by including the first device information;
Verifying the indicator,
Acquiring second device information indicating a device that has transmitted the UI request for providing integrated railway service only; And
And comparing the first device information and the second device information included in the indicator included in the integrated railroad service-only UI providing request. The method of claim 10,
Acquiring first device information indicating a device that has transmitted the integrated railway service provision request,
Obtaining user agent information of an application that has sent the integrated railway service provision request; And
And determining only the part unique to a device among the user agent information as the first device information. The method of claim 11,
Verifying the indicator,
The method of claim 1, further comprising verifying an expiration time of the indicator. The method of claim 6,
Generating the indicator,
Generating the indicator to have a unique value for every integrated rail service provision request,
Verifying the indicator,
And verifying whether the indicator is already used. The method of claim 13,
Sending the indicator to the user platform,
And instructing the user platform to automatically transmit a request for providing an integrated railway service dedicated UI including the indicator. The method of claim 2,
Selecting the rail service providing server,
Analyzing the first railway service request to determine a third railway service request and a fourth railway service request required to process the first railway service request; And
Selecting a first railway service providing server for processing the third railway service request and a second railway service providing server for processing the fourth railway service request among the plurality of railway service providing servers;
Generating the second railway service request may include:
Generating a fifth railway service request suitable for an interface of the first railway service providing server based on the third railway service request; And
Generating a sixth railway service request suitable for an interface of the second railway service providing server based on the fourth railway service request;
The transmitting of the second railway service request may include:
Sending the fifth railroad service request to the first railroad service providing server; And
And transmitting the sixth railway service request to the second railway service providing server. The method of claim 2,
Selecting the rail service providing server,
Analyzing the first rail service request to determine a third rail service request and a fourth rail service request required to process the first rail service request; And
Selecting an external service providing server to process the third railway service request and the railway service providing server to process the fourth railway service request among the plurality of railway service providing servers;
The integrated railroad service providing method,
Generating, by the service request converting unit, a fifth railway service request suitable for an interface of the external service providing server based on the third railway service request; And
The server communication unit further comprises the step of transmitting the fifth railway service request to the external service providing server,
Generating the second railway service request may include:
Generating the second railway service request suitable for an interface of the railway service providing server based on the fourth railway service request. The method of claim 2,
Selecting the rail service providing server,
Analyzing the first rail service request to determine a third rail service request required to process the first rail service request; And
Selecting a first railway service providing server to process the third railway service request among the plurality of railway service providing servers;
Generating the second railway service request may include:
Generating a fifth railway service request suitable for an interface of the first railway service providing server based on the third railway service request;
The transmitting of the second railway service request may include:
Transmitting, by the server communication unit, the fifth railroad service request to the first railroad service providing server;
The integrated railroad service providing method,
Receiving, by the server communication unit, a first railway service response to the fifth railway service request from the first railway service providing server;
Selecting the rail service providing server,
Determining a fourth rail service request required to process the first rail service request based on the first rail service response; And
Selecting a second railway service providing server to process the fourth railway service request among the plurality of railway service providing servers;
Generating the second railway service request may include:
Generating a sixth railway service request suitable for an interface of the second railway service providing server based on the fourth railway service request;
The transmitting of the second railway service request may include:
And transmitting the sixth railway service request to the second railway service providing server. The method of claim 2,
Analyzing, by the service request analyzer, the first railway service request to determine a third railway service request required to process the first railway service request;
Selecting, by the service request analyzer, an external service providing server to process the third railway service request;
Generating, by the service request converting unit, a fifth railway service request suitable for an interface of the external service providing server based on the third railway service request;
Transmitting, by the server communication unit, the fifth railway service request to the external service providing server; And
Receiving, by the server communication unit, a first railway service response to the fifth railway service request from the external service providing server;
Selecting the rail service providing server,
Determining a fourth rail service request required to process the first rail service request based on the first rail service response; And
Selecting the railway service providing server to process the fourth railway service request among the plurality of railway service providing servers;
Generating the second railway service request may include:
And generating the second railway service request suitable for an interface of the railway service providing server based on the fourth railway service request. A computer-readable recording medium having recorded thereon a program for performing the method of claim 2.

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