KR20180063909A - Keyphone system and service method using the same - Google Patents

Abstract

According to an embodiment of the present invention, a keyphone system comprises: a keyphone terminal for providing a call signal to an external keyphone terminal by using a shortcut button; and a call server for transmitting call information to a portable terminal of a user of the external keyphone terminal if there is no response to the call signal from the external keyphone terminal. By using the shortcut button of the keyphone terminal, a user can provide text message information and ARS voice information to a keyphone terminal or a portable terminal of an opponent.

Description

[0001] KEYPHONE SYSTEM AND SERVICE METHOD USING THE SAME [0002]

The present invention relates to a key telephone system and a paging service method using the same.

Most SMEs are using the keyphone system, and the in-house departments are also dependent on the function of the keyphone, but they are inconvenienced to use a message frame type even if they are short text messages or IM.

When a certain person is called to a certain place with a short message delivery, the user can make a phone call through the extension number input to the key phone and directly call or send a message to the person or send a messenger or a terminal used in the company such as Kakao Talk, It is necessary to transmit the contents of the message to transmit the call and the short message at the same time.

In addition, when a message is to be delivered to a conventional key phone system, there is an inconvenience that a plurality of buttons in the key phone terminal must be pressed to send a call and a message through the liquid crystal.

Korean Patent Laid-Open Publication No. 10-2001-0057823 (entitled " Device and Method for Providing Text / Picture Information in Keyphone System)

SUMMARY OF THE INVENTION The present invention provides a key telephone system and a paging service method using the key telephone system, which can provide character information and ARS voice information to a key telephone terminal or a portable terminal of a counterpart using a shortcut button of a key telephone terminal, There is a purpose.

The problems to be solved by the present invention are not limited to the above-mentioned problems, and another task (s) not mentioned can be clearly understood by those skilled in the art from the following description.

A keyphone system according to an embodiment of the present invention includes a key phone terminal for providing a call signal to an external key phone terminal using a shortcut button; And a call server for transmitting call information to the portable terminal of the user of the external key phone terminal when there is no response from the external key phone terminal according to the paging signal.

A paging service method using a key phone system according to an embodiment of the present invention includes a first step of inputting a call button of a key phone terminal and providing a call signal to an external key phone terminal; A second step of confirming whether or not the paging signal of the external key phone terminal is received; A third step of, when the external key phone terminal does not receive the paging signal, providing a non-receipt confirmation signal to the central processing unit in the paging server; A fourth step of selecting paging information and a communication channel in the central processing unit; A fifth step of firstly transmitting the paging information to the user portable terminal of the external key phone terminal through the selected communication channel; A sixth step of confirming a response signal (reception or non-reception) of the paging information from the external key phone terminal; A seventh step of selecting additional call information and a communication channel when the response signal is not received; An eighth step of transmitting additional call information to the user portable terminal through the selected communication channel; And transmitting a response signal to the key phone terminal when there is no response signal due to the secondary transmission.

According to the present invention, a user can simply input a shortcut button of a key phone terminal, thereby making it possible to automatically transmit a call and a message through a communication channel best suited to a designated recipient's mobile terminal.

This also has the advantage that the caller can resolve multiple recipients through a single button, especially when a particular recipient is unable to receive a local call and uses another communication channel.

1 is a block diagram of a key telephone system according to an embodiment of the present invention.
2 is a flowchart illustrating a paging service method using a key phone system according to an embodiment of the present invention.
3 is a diagram illustrating an exemplary computing environment in which one or more embodiments disclosed herein may be implemented.

In order to fully understand the present invention, operational advantages of the present invention, and objects achieved by the practice of the present invention, reference should be made to the accompanying drawings and the accompanying drawings which illustrate preferred embodiments of the present invention. BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, the present invention will be described in detail with reference to the preferred embodiments of the present invention with reference to the accompanying drawings. However, the present invention can be implemented in various different forms, and is not limited to the embodiments described. In order to clearly describe the present invention, parts not related to the description are omitted, and the same reference numerals in the drawings denote the same members.

Throughout the specification, when an element is referred to as " including " an element, it does not exclude other elements unless specifically stated to the contrary,

Hereinafter, a key telephone system according to an embodiment of the present invention and a paging service method using the same will be described in detail with reference to the drawings.

1 is a block diagram of a key telephone system according to an embodiment of the present invention.

Referring to FIG. 1, a key phone system 1000 according to an embodiment of the present invention includes a key phone terminal 100, an exchange terminal 200, and a call server 300.

The keyphone terminal 100 includes a shortcut button for requesting call information to an external terminal. Also, the keyphone terminal 100 provides a call signal to an external key phone terminal through the quick button.

The switching terminal 200 provides a call line for the external key phone terminal corresponding to the input information of the shortcut button and the key phone terminal to communicate with each other.

The call server 300 receives the call signal of the key phone terminal corresponding to the input information of the shortcut button of the key phone terminal from the exchange terminal and confirms whether or not the call signal of the corresponding key phone terminal is received, The call information is transmitted to the portable terminal A, B or C of the corresponding key phone terminal. The paging information may be either character information or ARS voice information.

More specifically, the call server 300 may include a paging signal detector 310, a paging signal acknowledgment unit 320, a central processing unit 330, a database 340, and a communication unit 350.

The call signal detection unit 310 detects a call signal of the corresponding key phone terminal corresponding to the input information of the quick button of the key phone terminal provided at the switching terminal.

The paging signal reception confirmation unit 320 confirms whether or not the paging signal of the corresponding key phone terminal is received. More specifically, the paging signal reception confirmation unit 320 provides an acknowledgment signal when the external key phone terminal receives the paging signal, and provides a non-receipt confirmation signal when the external key phone terminal does not receive the paging signal.

Upon receiving the non-receipt confirmation signal from the paging signal acknowledgment unit 320, the central processing unit 330 provides the communication unit 350 with the paging information stored in the database 340 and the communication channel through which the paging information is transmitted.

More specifically, the central processing unit 330 may include a communication channel selection unit 331 and a transmission mode setting unit 332.

The communication channel selection unit 331 selects a communication channel to which the paging information is to be transmitted. The communication channel is divided into a primary channel, a secondary channel, ... N-th channel. On the other hand, the character information can be composed of a message in the form of a short message, a middle message, or a long message delivered to an SMS, an instant messenger, or the like.

The transmission mode setting unit 332 sets a transmission mode in which the paging information is transmitted. The transmission method includes the number of transmissions, the type of paging information according to the number of transmissions, the transmission interval (time) of paging information, and the like.

The database 340 may be a storage medium storing call information including character information and / or ARS voice information.

The communication unit 350 transmits the paging information to the external terminal on the selected communication channel. Also, the communication unit 350 receives a response signal of the paging information transmitted from the external terminal to the user portable terminal of the external key phone terminal. Here, the external terminal may be a user portable terminal of the communication company server or the external key phone terminal.

Meanwhile, the call server 300 may further include a user setting unit 360.

The user setting unit 360 interacts with the user interface to inquire, modify and / or delete the transmission method and contents of the character information and ARS voice information stored in the database 340 based on the input information input by the user through the user interface, Or recording the data.

Accordingly, the user of the key phone terminal can inquire, modify, and / or record the transmission method and contents of the character information and ARS voice information stored in the database 340 through the user interface.

Meanwhile, the call server 300 can extract additional call information (for example, character information or ARS voice information) to be transmitted to the external device if the call server 300 does not receive a response signal of the call information from the external terminal for a preset time. Further, after selecting a communication channel for transmitting the additional paging information, the additional paging information can be transmitted to the external terminal on the selected communication channel.

That is, when the calling server 300 first transmits the character information to the external terminal and there is no response signal from the external terminal for a predetermined time, the calling server 300 can transmit the character information or the ARS voice information to the external terminal have. The transmission number and transmission method can be set by the user using the user interface as described above.

For example, when the number of times of transmission of the paging information is set to four, the paging server 300 firstly transmits the character information to the external terminal, and confirms whether or not a response signal is received from the external terminal for a preset time. If there is no response signal from the external terminal for a preset time, the call server 300 transmits the call information, which is character information or ARS voice information, to the external terminal secondarily. Thereafter, when there is no response signal from the external terminal for a predetermined time, the call server 300 transmits the call information, which is character information or ARS voice information, to the external terminal for the third time. Thereafter, when there is no response signal from the external terminal for a preset time, the paging server 300 transmits the paging information, which is character information or ARS voice information, to the external terminal for the fourth time.

Thereafter, when the response signal according to the fourth transmission is not present for a preset time, the call server 300 may transmit a non-response signal to the key phone terminal.

For reference, the key telephone system 10 according to an embodiment of the present invention transmits initial call information provided to an external terminal as character information, and the paging information to be transmitted may be character information or ARS call information.

In addition, the keyphone system 10 according to an embodiment of the present invention can transmit call information to each of a plurality of external key phone terminals and a plurality of external key phone terminals using a shortcut button.

2 is a flowchart of a paging service method using a key telephone system according to an embodiment of the present invention.

Referring to FIG. 2, a call service method (S700) using a key telephone system according to an embodiment of the present invention starts by providing a call signal to a second key phone terminal through an exchange terminal (S710) The calling server 300 confirms whether or not the paging signal of the second key phone terminal is received (S720). Here, the calling signal may be a telephone signal.

At this time, when the second key phone terminal does not receive a paging signal, the paging signal reception confirmation unit 320 of the paging server 300 provides a non-reception confirmation signal to the central processing unit 330 (S730). Upon receiving the non-receipt confirmation signal, the central processing unit 330 extracts call information (character information) stored in the database 340 and then selects a communication channel to which the call information (character information) is to be transmitted (S740).

Then, when the central processing unit 330 provides the paging information and the communication channel to the communication unit 350, the communication unit transmits the paging information to the external device through the communication channel (S750).

Thereafter, the central processing unit receives the response signal of the paging information from the external device (response signal in response to reception and non-reception) from the external terminal, and receives the response signal in response to the non-receipt (S760) (E.g., text information or ARS audio information). In addition, after selecting a communication channel to which the additional paging information is to be transmitted (S770), the additional paging information is transmitted to the external terminal on the selected communication channel (S780).

That is, when the calling server 300 first transmits the character information to the external device and there is no response signal from the external terminal for a predetermined time, the calling server 300 transmits the character information or ARS voice information to the external terminal send. The number of transmissions may be set by the user.

In addition, if there is no response signal according to the n-th transmission from the external terminal for a preset time, the paging server 300 transmits an unacknowledged signal to the key phone terminal (S790).

Meanwhile, the paging service method (S700) using the key telephone system according to an embodiment of the present invention is a method in which the user setting unit 360 sets paging information (character information And ARS audio information), and contents of the transmission method, and / or recording the content of the transmission method.

The transmission method includes the number of transmissions, the type of paging information according to the number of transmissions, the transmission interval (time) of paging information, and the like.

Therefore, by using the key telephone system and the paging service method according to an embodiment of the present invention, a user can automatically transmit a call and a message to an individual or a plurality of receivers even with a single shortcut button of the key phone terminal .

This also has the advantage that the caller can resolve multiple recipients through a single button, especially when a particular recipient is unable to receive a local call and uses another communication channel.

FIG. 3 is an illustration of an exemplary computing environment in which one or more embodiments disclosed herein may be implemented, and is illustrative of a system 1000 including a computing device 1100 configured to implement one or more of the embodiments described above. / RTI >

For example, the computing device 1100 may be a personal computer, a server computer, a handheld or laptop device, a mobile device (mobile phone, PDA, media player, etc.), a multiprocessor system, a consumer electronics device, A distributed computing environment including any of the above-described systems or devices, and the like.

The computing device 1100 may include at least one processing unit 1110 and memory 1120. [ The processing unit 1110 may include, for example, a central processing unit (CPU), a graphics processing unit (GPU), a microprocessor, an application specific integrated circuit (ASIC), a field programmable gate array And may have a plurality of cores. The memory 1120 can be a volatile memory (e.g., RAM, etc.), a non-volatile memory (e.g., ROM, flash memory, etc.) or a combination thereof.

In addition, the computing device 1100 may include additional storage 1130. Storage 1130 includes, but is not limited to, magnetic storage, optical storage, and the like. The storage 1130 may store computer readable instructions for implementing one or more embodiments as disclosed herein, and other computer readable instructions for implementing an operating system, application programs, and the like. The computer readable instructions stored in storage 1130 may be loaded into memory 1120 for execution by processing unit 1110.

In addition, computing device 1100 may include input device (s) 1140 and output device (s) 1150. Here, input device (s) 1140 may include, for example, a keyboard, a mouse, a pen, a voice input device, a touch input device, an infrared camera, a video input device, or any other input device. Also, output device (s) 1150 can include, for example, one or more displays, speakers, printers, or any other output device. In addition, computing device 1100 may use an input device or output device included in another computing device as input device (s) 1140 or output device (s) 1150. [

The computing device 1100 may also include communication connection (s) 1160 that enable the computing device 1100 to communicate with another device (e.g., a computing device 1300) (S) 1160 may include a modem, a network interface card (NIC), an integrated network interface, a radio frequency transmitter / receiver, an infrared port, a USB connection or other interface for connecting the computing device 1100 to other computing devices The communication connection (s) 1160 may also include a wired connection or a wireless connection.

Each component of the computing device 1100 described above may be connected by various interconnects (e.g., peripheral component interconnect (PCI), USB, firmware (IEEE 1394), optical bus architecture, etc.) And may be interconnected by the network 1200.

As used herein, terms such as " to "and the like refer generally to hardware, a combination of hardware and software, software, or computer-related entities that are software in execution. For example, an element may be, but is not limited to being, a processor, an object, an executable, an executable thread, a program and / or a computer running on a processor. For example, both the application running on the controller and the controller may be components. One or more components may reside within a process and / or thread of execution, and the components may be localized on one computer and distributed among two or more computers.

The present invention is not limited to the above-described embodiments and the accompanying drawings. It will be apparent to those skilled in the art that various changes in form and details may be made therein without departing from the spirit and scope of the invention as defined by the appended claims.

The present invention is not limited to the above-described embodiments and the accompanying drawings. It will be understood by those skilled in the art that various changes in form and details may be made therein without departing from the spirit and scope of the invention as defined by the appended claims. In addition, all or a part of each of the above-described embodiments of the present invention may be selectively combined.

10: Keyphone system
100: Keyphone terminal
200:
300:
310; The call signal detection unit
320: a call signal reception confirmation unit
330:
331: Communication channel selection unit
332: Transmission method setting unit
340: Database
350:
360: User setting section

Claims (7)

A key phone terminal for providing a call signal to an external key phone terminal using a shortcut button; And
And a call server for transmitting call information to a portable terminal of a user of the external key phone terminal when the external key phone terminal does not receive a response according to the paging signal.
The method according to claim 1,
Wherein the paging information is any one of character information and ARS voice information.
3. The method of claim 2,
The call server
A paging signal detector for detecting the paging signal;
A paging signal reception confirmation unit for providing an acknowledgment signal confirming whether or not the paging signal of the external key phone terminal is received;
A central processing unit for selecting a communication channel through which the paging information and the paging information are to be transmitted based on the confirmation signal; And
And a communication unit for transmitting the paging information to the portable terminal over a selected communication channel, and receiving a response according to the transmission.
The method of claim 3,
The call server
Extracting additional call information, selecting a communication channel of the additional call information, and retransmitting the additional call information to the mobile terminal on the selected communication channel when the mobile terminal does not answer for a preset time.
5. The method of claim 4,
The call server
And transmits a non-response signal to the key phone terminal when there is no response from the portable terminal in response to the N-th transmission for a preset time.
The method of claim 3,
The call server
Further comprising a user setting unit for inquiring, modifying, and recording the contents of the character information and the ARS voice information stored in the database in accordance with the input information of the user interface.
A first step of inputting a release button of the key phone terminal and providing a call signal to the external key phone terminal;
A second step of confirming whether or not the paging signal of the external key phone terminal is received;
A third step of, when the external key phone terminal does not receive the paging signal, providing a non-receipt confirmation signal to the central processing unit in the paging server;
A fourth step of selecting paging information and a communication channel in the central processing unit;
A fifth step of firstly transmitting the paging information to the user portable terminal of the external key phone terminal through the selected communication channel;
A sixth step of confirming a response signal (reception or non-reception) of the paging information from the external key phone terminal;
If the answer signal is not received, a seventh step of selecting additional call information and a communication channel
An eighth step of transmitting additional call information to the user portable terminal through the selected communication channel; And
And transmitting a response signal to the key phone terminal when there is no response signal due to the secondary transmission.

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