KR20130033500A - Benefit providing method for return visit of customer using store code - Google Patents

Benefit providing method for return visit of customer using store code Download PDF

Info

Publication number
KR20130033500A
KR20130033500A KR1020110089947A KR20110089947A KR20130033500A KR 20130033500 A KR20130033500 A KR 20130033500A KR 1020110089947 A KR1020110089947 A KR 1020110089947A KR 20110089947 A KR20110089947 A KR 20110089947A KR 20130033500 A KR20130033500 A KR 20130033500A
Authority
KR
South Korea
Prior art keywords
store
user
visits
benefit
code
Prior art date
Application number
KR1020110089947A
Other languages
Korean (ko)
Inventor
전동기
Original Assignee
전동기
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 전동기 filed Critical 전동기
Priority to KR1020110089947A priority Critical patent/KR20130033500A/en
Publication of KR20130033500A publication Critical patent/KR20130033500A/en

Links

Images

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0224Discounts or incentives, e.g. coupons or rebates based on user history
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0226Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0234Rebates after completed purchase

Abstract

The present invention relates to a method for providing a benefit for inducing a customer return using a store code, and more specifically, a service providing server for providing a benefit to a user includes: (1) store code information stored in a store code recognized by a user terminal; Authenticating by comparing the database with a database; (2) retrieving the number of visits of the user by the user if the authentication is successful; And (3) providing the user with a benefit according to the number of visits retrieved in step (2).
According to the benefit providing method for inducing a customer return visit using the shop code proposed in the present invention, the service providing server authenticates the store code information stored in the store code recognized by the user terminal, and the number of visits by the authenticated user By providing users with benefits based on the number of visits by searching, they can clearly determine whether they have actually used the store to provide benefits to users who use the store, and revisit customers to receive differentiated benefits according to the number of visits. It can induce, do not need to carry a credit card, etc., there is no fear of loss can improve customer satisfaction.
In addition, according to the present invention, the service providing server receives the store evaluation information from the user terminal and provides a benefit to the user who entered the store evaluation information, the user benefits from the input of the store evaluation information and the benefits according to the number of visits It can be provided together, and it can conveniently collect customer evaluation data about the store, and analyze the number of visits of the user and send it to the store terminal, and use the analysis data to manage regular customers and effectively target customers through targeted advertisements. To revisit and attract regular customers.

Description

BENEFIT PROVIDING METHOD FOR RETURN VISIT OF CUSTOMER USING STORE CODE}

The present invention relates to a method for providing a benefit for inducing a customer return visit, and more particularly, to a method for providing a benefit for inducing a customer return visit using a store code.

Existing shops have their own know-how and promotion methods, but they do not know exactly the hearts of the customers who have gone to the shops, and are experiencing many difficulties in running their businesses. In particular, it is important that most shops are satisfied with the goods or services of the shops such as the kindness, taste, interior, price, and cleanliness of the employees, thereby inducing customers to return and securing regular customers. In order to secure a regular customer, the store provides a service such as paying a coupon or earning points according to the number of visits or the purchase amount. For example, every time a coffee shop purchases a certain amount or more of a beverage, a stamp is placed on the credit card, and when a certain number of stamps are used, a service for issuing a free beverage coupon is typical.

However, because many stores offer such coupons and points at various shops, it is difficult for customers to carry all their credit cards and carry them. In many cases, there is a risk of loss. In addition, in order to receive a given benefit, a considerable amount of money must be purchased or a store visited several times within a certain period of time, so it is often very difficult to receive a given benefit, causing customer complaints.

On the other hand, stores often collect evaluation information about shops from customers, and reflect this to increase customer satisfaction. Store owners and shopkeepers are not aware of the problems of the shops themselves, and small shops have difficulty using professional evaluation agencies. In addition, online reviews, etc., may involve a malicious reviewer who writes a negative review, or actually writes a review without actually visiting a store to purchase a product or using a service. It is difficult to use as an evaluation data because there is not much quantity. In addition, since there is no appropriate compensation for writing a review, most customers do not go online to write such a review. As such, online reviews cannot be used to pinpoint the merits and demerits of a store, limiting the collection and management of customer reviews in the store.

The present invention has been proposed to solve the above problems of the conventionally proposed methods, the service providing server authenticates the store code information stored in the store code recognized by the user terminal, and retrieves the number of visits of the authenticated user to visit the store By providing the user with the benefit of the number of visits, the user can clearly determine whether the user actually used the store to provide the benefit to the user using the store, and revisit the customer to receive differentiated benefits according to the number of visits. The purpose of the present invention is to provide a method for providing a benefit for inducing a customer return using a store code, which can be induced, and does not have to carry a credit card, and there is no fear of loss.

In addition, the present invention, the service providing server receives the store evaluation information from the user terminal and provides a benefit to the user who entered the store evaluation information, the user benefits from the input of the store evaluation information and the benefits according to the number of visits It can be provided, and the customer's evaluation data about the store can be conveniently collected, and the number of visits by the user is analyzed and transmitted to the store terminal, so that the analysis data can be used to manage regular customers and effectively target the customers through target advertisements. Another object is to provide a method of providing a benefit for inducing a return visit by using a store code to induce a return visit and attract regular customers.

In order to achieve the above object, a benefit providing method for inducing a customer re-visit using a store code according to a feature of the present invention includes a service providing server providing a benefit to a user.

(1) comparing the store code information stored in the store code recognized by the user terminal with a database for authentication;

(2) retrieving the number of visits of the user by the user if the authentication is successful; And

And (3) providing the user with a benefit according to the number of visits retrieved in step (2).

Preferably,

Receiving store evaluation information on the store from the user terminal;

In the step (3), it is possible to further provide a predetermined benefit to the user terminal input the store evaluation information.

Advantageously, the benefit according to the number of visits or the predetermined benefit,

It may include discount coupons, immediate discount coupons or free coupons.

Preferably, the number of visits,

It may be a number of times of recognizing the store code or a number of input of store evaluation information.

Preferably, the store code is,

It may be stored in the store, goods sold in the store, goods provided to a user when a service is provided in the store, a receipt provided at a payment, or an item managed by an employee of the store.

Preferably,

(0) receiving the member information from the user terminal may further include registering the user as a member.

Preferably,

(4) The method may further include analyzing the number of visits and transmitting the same to the shop terminal.

Preferably,

Receiving location information from the user terminal; And

The method may further include providing shop information and the number of visits to the user terminal by using the location information.

Preferably, the user terminal,

It may be a smart device installed with an application program for implementing the benefit providing method for inducing the customer return visit.

According to the benefit providing method for inducing a customer return visit using the shop code proposed in the present invention, the service providing server authenticates the store code information stored in the store code recognized by the user terminal, and the number of visits by the authenticated user By providing users with benefits based on the number of visits by searching, they can clearly determine whether they have actually used the store to provide benefits to users who use the store, and revisit customers to receive differentiated benefits according to the number of visits. It can induce, do not need to carry a credit card, etc., there is no fear of loss can improve customer satisfaction.

In addition, according to the present invention, the service providing server receives the store evaluation information from the user terminal and provides a benefit to the user who entered the store evaluation information, the user benefits from the input of the store evaluation information and the benefits according to the number of visits It can be provided together, and it can conveniently collect customer evaluation data about the store, and analyze the number of visits of the user and send it to the store terminal, and use the analysis data to manage regular customers and effectively target customers through targeted advertisements. To revisit and attract regular customers.

1 is a diagram showing the configuration of a system for implementing a method for providing a benefit for inducing a customer return visit using a store code according to an embodiment of the present invention.
2 is a diagram illustrating a detailed configuration of a service providing server in a system for implementing a benefit providing method for inducing a customer revisit using a store code according to an embodiment of the present invention.
3 is a flow diagram illustrating a method of providing a benefit for inducing a customer return visit using a store code according to an embodiment of the present invention.
4 is a diagram illustrating a user terminal that recognizes and authenticates a store code in a method of providing a benefit for inducing a customer revisit using a store code according to an embodiment of the present invention.
FIG. 5 is a flowchart illustrating a detailed flow of providing store information to a user by using location information in a benefit providing method for inducing a customer revisit using a store code according to an exemplary embodiment of the present invention. .

Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings, in order that those skilled in the art can easily carry out the present invention. In the following detailed description of the preferred embodiments of the present invention, a detailed description of known functions and configurations incorporated herein will be omitted when it may make the subject matter of the present invention rather unclear. In the drawings, like reference numerals are used throughout the drawings.

In addition, in the entire specification, when a part is referred to as being 'connected' to another part, it may be referred to as 'indirectly connected' not only with 'directly connected' . In addition, the term 'comprising' of an element means that the element may further include other elements, not to exclude other elements unless specifically stated otherwise.

1 is a diagram showing the configuration of a system for implementing a method for providing a benefit for inducing a customer return visit using a store code according to an embodiment of the present invention. As shown in FIG. 1, a system for implementing a benefit providing method for inducing a customer return visit using a store code according to an embodiment of the present invention includes a service providing server 100 and a user terminal 200. It may be configured, and may further comprise a shop terminal 300.

That is, the service providing server 100 allows access of the user terminal 200 through a network including the Internet, an intranet, a mobile communication network, and authenticates the store code information stored in the store code recognized by the user terminal 200. In addition, the number of visits to the authenticated user may be searched to provide the user with benefits based on the number of visits. In this case, the store code can be accessed when the user visits the store, such as a receipt provided at the store or at the store, or a product provided at the time of purchase of the service, to access the product when the user purchases the product or uses the service. Can be determined to provide a benefit to the user of the store.

In addition, the service providing server 100 may receive store evaluation information from the user terminal 200, and may provide a benefit to a user who inputs the store evaluation information. In this case, the benefit may be provided as a price for inputting the store evaluation information, and the user may be provided with an additional discount or service by providing a benefit for the number of visits. In addition, the service providing server 100 may analyze the number of visits of the user and transmit the same to the shop terminal 300, thereby managing the regular customer using the analysis data and utilizing the target advertisement. Hereinafter, each component of the system for implementing a benefit providing method for inducing a customer return visit using a store code according to an embodiment of the present invention will be described in detail.

The service providing server 100 is a server providing a method of providing a benefit for inducing a customer return visit using a store code according to an exemplary embodiment of the present invention. The service providing server 100 stores the store code information for each store, compares the store code information received from the user terminal 200 that recognizes the store code, performs authentication, and retrieves the number of visits of the store by the user. Benefits based on the number of visits can be provided to the user. The detailed configuration of the service providing server 100 will be described later in detail with reference to FIG.

The user terminal 200 is a user terminal using a benefit providing method for inducing a customer return visit provided by the service providing server 100. The user terminal 200 may access the service providing server 100 through a network and receive differentiated benefits according to the number of visits. In particular, the user terminal 200 may recognize a code (or QR code) in the form of a one-dimensional barcode or a two-dimensional matrix, and provides the store code information stored in the recognized store code to the service providing server 100 to store the store. It can be authenticated that the visit has been used. In addition, the user terminal 200 may use a global positioning system (GPS) or a location information system using a mobile communication network, and may provide location information to the service providing server 100.

Meanwhile, the user terminal 200 of the present invention may be a portable terminal such as a laptop, a netbook, a PMP, a PDA, an MP4 player, a mobile communication terminal, or may be various smart devices such as a smartphone or a tablet PC. . However, the present invention is not limited to the form of the terminal as listed in the user terminal 200 of the present invention, and if it is possible to recognize the shop code and receive the benefit according to the number of visits from the service providing server 100 through the network, Regardless of the form of the terminal, the user terminal 200 may play any role in the present invention.

In particular, the user terminal 200 may be a smart device installed with an application program for implementing a benefit providing method for inducing a customer return visit provided by the service providing server 100 of the present invention. Smart devices refer to products that are not limited in functionality and whose functionality can be changed or extended to a large extent through application programs. The user installs and executes an application program for implementing the benefit providing method for inducing a customer revisit of the present invention on a smart device, and more conveniently for inducing a customer revisit using a store code according to an embodiment of the present invention. Benefits are available.

The store terminal 300 may provide a store code to a user as a terminal provided in a store, or receive analysis data about the number of visits from the service providing server 100. The store terminal 300 may be a computer, a laptop, a netbook, a tablet PC, a smart TV, or the like provided in a store, and may be a mobile terminal such as a mobile communication terminal, an MP4 player, a PMP, a PDA, a smartphone of a shop owner or a store employee. .

2 is a diagram illustrating a detailed configuration of a service providing server 100 in a system for implementing a benefit providing method for inducing a customer re-visit using a store code according to an embodiment of the present invention. As shown in FIG. 2, the service providing server 100 of the system for implementing a benefit providing method for inducing a customer return visit using a store code according to an embodiment of the present invention includes a transceiver 110 and a database. 120, the authenticator 130, the searcher 140, and the benefit provider 150 may be configured, and may further include the analyzer 160 and the web server 170.

The transceiver 110 may allow connection of the user terminal 200 or the store terminal 300 through a network, and may transmit or receive various information and data. That is, the transceiver 100 may receive store code information stored in the store code recognized by the user terminal 200, and may provide a benefit according to the number of visits to the user terminal 200. In this case, the transceiver 110 may communicate with the plurality of user terminals 200, and may transmit the number of visits of shops by other users or store evaluation information. In addition, the transmitter / receiver 110 may transmit analysis data analyzing the number of visits of the user to the store terminal 300.

The database 120 may store store code information of individual stores and store evaluation information received from the user terminal 200. The database 120 may store store code information uniquely assigned to each store, and each store may be distinguished according to the store code information. The store code information may be stored and matched with detailed information such as the name, type, type of business, location, etc. of the store, thereby identifying and confirming each store. Meanwhile, the database 120 may store the member information of the user and store the number of visits of the user authenticated as visiting the store using the store code together with the member information. In addition, the database 120 receives and stores store evaluation information received from the user terminal 200 from the transceiver 110, thereby accumulating the evaluation by a plurality of users, thereby securing abundant information.

The authentication unit 130 may perform authentication by comparing the store code information received from the transceiver unit 110 with the store code information stored in the database 120. The authentication performed by the authentication unit 130 is for verifying that the user has visited the store and calculating the number of visits, and is accessible only when the user visits the store or purchases a product or uses a service in the store. By utilizing the store code, it is possible to determine whether the store code information is the same to authenticate whether or not the user has visited the store.

The searcher 140 may search for the number of visits of the user by using the member information stored in the database 120. In this case, the number of visits may be a number of times of recognizing a store code or a number of times of inputting store evaluation information. If you are a member, you can search the number of visits by individual stores by using your membership information.In case of non-members, you can receive additional information to identify users and visit each store. You can search the number of times.

The benefit provider 150 may provide a benefit to the user according to the number of visits to the individual store. The benefit provider 150 may provide and manage a benefit to the user, and the benefit provided to the user may be determined at each individual store or by an operator of the service providing server 100. In addition, when the user has registered as a member, the user may check the details of the benefits by managing the benefits already provided for each member. Benefits that may be provided by the benefit provider 150 may be discount coupons, immediate discount coupons or free coupons, or may be points, miles or the like. In addition, as the number of visits increases, a discount rate or accumulating points may be increased.

The analysis unit 160 is a component for analyzing the number of store visits, and may analyze visit information collected from various users, and may also analyze store evaluation information. The analysis can be performed using various statistical means, such as which users visited which shops how many times, which regions visited many stores, and how many users visited a particular store at a particular time. Various analyzes can be performed. The analysis unit 160 may periodically perform the analysis at regular intervals, and may perform the analysis when the shop owner or the user requests.

The web server 170 may provide a website so that a user may more smoothly use a method for providing a benefit for inducing a customer revisit using a store code according to an embodiment of the present invention. Web server 170, the user terminal 200 is connected to the service providing server 100 to retrieve the store information or benefit information, or the user terminal 200 or the store terminal 300 is connected to the service providing server 100 Various interfaces can be provided to view or download the analyzed store evaluation information. Meanwhile, the specific form of the website provided by the web server 170 may also be changed according to the specific form of the user terminal 200 or the store terminal 300. In particular, the website provided by mobile may be separately provided. .

3 is a flowchart illustrating a method of providing a benefit for inducing a customer revisit using a store code according to an exemplary embodiment of the present invention. As shown in FIG. 3, in the method of providing a benefit for inducing a customer re-visit using a store code according to an embodiment of the present disclosure, authenticating using the store code (S200), searching for the number of visits of a store by a user. It may be implemented (S300) and providing a benefit according to the number of visits to the user (S500), the step of registering the user as a member (S100), receiving the store evaluation information (S400) and The method may further include a step S600 of analyzing the number of visits and transmitting the analyzed number of visits to the shop terminal 300.

In operation S100, the service providing server 100 may receive member information from the user terminal 200 and register as a member. The member information may include a user's name, ID, password, phone number, email address or address, and may be information that can identify the user. By registering the user as a member in step S100, it is possible to more systematically and conveniently manage the number of visits for each store of the user, and may provide information about the number of visits of the user or the benefits provided.

In operation S200, the service providing server 100 may authenticate the store code information stored in the store code recognized by the user terminal 200 with the database 120. Step S200 may be performed by the authentication unit 130 of the service providing server 100, the store code may be in the form of one-dimensional or two-dimensional code. In particular, two-dimensional code is also called a QR code (Quick Response Code), and unlike a one-dimensional bar code that can store only about 20 characters of numeric information, it can store not only numbers but also characters in a square horizontal and horizontal grid matrix. And can store a wealth of information. By comparing the store code information stored in the store code with the store code information stored in the database 120, the authentication unit 130 may conveniently classify and store the store evaluation information for each store.

On the other hand, the shop code of the present invention may be stored in the store, the goods sold in the store, the goods provided to the user when providing the service in the store, the receipt provided at the time of payment or goods managed separately by the employee of the store. As such, when the user uses the store, the user may access the store code to recognize the store code with the user terminal 200, and thus, the case where the user actually uses the store may be calculated as the number of visits. In addition, since it is possible to authenticate the visit to the store using the user terminal 200, there is no need for a separate earning card, so as to improve user convenience, there is no risk of losing the earning card, etc. Systematic management can be done without.

4 is a diagram illustrating a user terminal 200 that recognizes and authenticates a store code in a method of providing a benefit for inducing a customer re-visit using a store code according to an embodiment of the present invention. If the user terminal 200 recognizes the store code, step S200 may be performed. If the authentication is successful, the user terminal 200 may use the store code information or information stored by matching the store code information to the database 120 to store the individual stores. The name, location, and business type may be transmitted to the user terminal 200 and output.

In operation S300, if the service providing server 100 succeeds in authentication, the visit number of the store of the user may be searched. Step S300 may be performed by the search unit 140 of the service providing server 100, and may search and calculate the number of visits in which the user who has successfully authenticated in step S200 visits the store corresponding to the store code information. By performing the authentication process using the store code in step S200, it is possible to know which shop the user visited among the stores using the present invention, and in the case of a user who is a member, uses the member information or a user who is not a member. In the case of using the present invention, a user can input the same information such as a phone number so that a specific user can search how many times he visited a particular store. According to an embodiment, as shown in FIG. 4, the number of searches may be output to the user terminal 200 so that the user may confirm.

Meanwhile, the number of visits to be searched in step S300 may be a number of times of recognizing a store code or a number of input of store evaluation information. That is, the number of times that the user terminal 200 recognizes a store code that can be accessed when visiting a store, such as the inside of a store, may be determined as the number of visits, and an evaluation of the store is input in step S400 to be described in detail below. The number of times received may be determined as the number of visits.

In operation S400, the service providing server 100 may receive store evaluation information from the user terminal 200. In operation S400, the store evaluation form may be provided to the user in advance, and the store evaluation information created using the store evaluation form may be input. The store evaluation information may be a rating of a product quality, a price, a service, or the like of the store, or a rating directly input by the user as text, an image, a video, or the like. By receiving such store evaluation information from the user terminal 200, it is possible to collect customer evaluation data on the store and to grasp the customer's thoughts and advantages and disadvantages of the store.

Meanwhile, the service providing server 100 may perform step S400 by receiving the store evaluation information previously input by the user in step S200 and then receiving the authentication from the user terminal 200, and succeeding in step S200. Next, the user may perform step S400 by creating store evaluation information and inputting the same to the service providing server 100. For example, as shown in FIG. 4, in the user terminal 200 having successfully authenticated in step S200, the user may input store evaluation information by selecting “confirmation” for the store evaluation input. At this time, in step S500 to be described in detail below, by informing the user that the benefit is provided when the store rating input, it is possible to induce the user to actively enter the store rating information.

In operation S500, the service providing server 100 may provide a user with a benefit according to the number of visits retrieved in operation S300. Step S500 may be performed in the benefit providing unit 150 of the service providing server 100, and the benefits provided to the user may be determined by the shop owner of the individual store or by the operator of the service providing server 100. . Benefits according to the number of visits may include discount coupons, immediate discount coupons or free coupons, and may also provide various points, miles, and the like. In particular, the benefits, such as coupons provided in step S500 can be used in conjunction with other coupons, such as additional discounts can be possible, and the discount rate varies depending on the number of visits or may be provided to differentiate the goods or services provided for free. have. By providing these differentiated benefits, you can drive users back and manage them as regular customers. In this case, the coupon transmitted to the user terminal 200 may be a general coupon assigned with a unique number, but the display unit of the user terminal 200 by transmitting a phrase to the user terminal 200 that a specific discount is provided at an individual store. It can also serve as a coupon by printing on a back.

Meanwhile, in step S500, a predetermined benefit may be further provided to the user who inputs the store evaluation information in step S400. That is, in the present invention, when the store evaluation information is input in step S400, a predetermined benefit may be provided in return for collecting the store evaluation information. In step S500, by providing a predetermined benefit and a benefit according to the number of visits together, In this case, the user can receive additional benefits. When providing a predetermined benefit according to the input of the store evaluation information and the benefit according to the number of visits together, the two benefits may be combined to provide one coupon having a different discount rate and a free coupon of a high price product. For example, differentiate the benefits by offering a 5% discount coupon for 1 visit and entering a store rating, a 7% coupon for 2 visits and entering a store rating, and a 10% discount coupon for 3 visits and entering a store rating Can be provided.

In operation S600, the service providing server 100 may analyze the number of visits and transmit the number of visits to the shop terminal 300. Step S600 may be performed by the analysis unit 160 of the service providing server 100, and may analyze the number of visits by user for each store or the number of visits according to time or day. In this case, the store evaluation information received in step S400 may be analyzed and transmitted together with the store terminal 300. The analyzed data may be transmitted to the store terminal 300 and may be transmitted through a web page, or may be transmitted using an application program, an e-mail, a short message service (SMS), a multimedia messaging service (MMS), and various messenger programs. . In the store that has received the analysis data of the number of visits in step S600, the analysis data may be used to increase sales such as advertising a specific user or a specific time period as a target.

FIG. 5 is a flowchart illustrating a detailed flow of providing store information to a user by using location information in a benefit providing method for inducing a customer revisit using a store code according to an exemplary embodiment of the present invention. to be. As shown in FIG. 5, step S700 of a method of providing a benefit for inducing a customer revisit using a store code according to an embodiment of the present invention includes: receiving location information from the user terminal 200 (S710); In operation S720, the store information and the number of store visits may be provided using location information.

That is, in the present invention, while receiving location information from the user terminal 200 and transmitting shop information around the location information, the number of visits of each shop may be provided. In addition, when the user visits the store and inputs the store evaluation information, the user may be induced by transmitting information on benefits provided. Hereinafter, each step of configuring step S700 of the method for providing a benefit for inducing a customer revisit using a store code according to an embodiment of the present invention will be described in detail.

In operation S710, the service providing server 100 may receive location information from the user terminal 200. The user terminal 200 may transmit the current location of the user terminal 200 to the service providing server 100 through a location information system using a GPS or a mobile communication network, and the user directly inputs the location of the service providing server 100. You can also send

In operation S720, the service providing server 100 may provide the store information and the number of visits to the user terminal 200 using the location information. That is, the service providing server 100 may provide the shop information within a predetermined distance from the corresponding location information and the number of visits of the shop user by using the location information received in step S710. In this case, a store provided with information to the user terminal 200 is a store to collect store evaluation information from a customer by using a benefit providing method for inducing a customer revisit using a store code according to an embodiment of the present invention. Can be.

On the other hand, the store information provided to the user terminal 200 in step S720, at least any one of the name, type of business, photo, contact information, goods, price, store location, store evaluation information, discount information and the number of visits It may include. In particular, by providing the store evaluation information received from the various users in step S400, it can help the user to select the store. In addition, by providing information on benefits based on the number of visits and providing the number of visits by the user, it is possible to check the number of visits by store and predict the benefits that can be provided when the user visits a specific store. Can be. In this way, by providing information on the benefits in step S720, it is possible to induce a user return visits and regular customers.

The present invention may be embodied in many other specific forms without departing from the spirit or essential characteristics of the invention.

100: Service providing server 110: Transmitting /
120: database 130: authentication unit
140: search unit 150: benefit provider
160: analysis unit 170: Web server
200: user terminal 300: store terminal
S100: Registering the user as a member
S200: step of authenticating using a store code
S300: step of retrieving the number of visits to the store by the user
S400: step for receiving store evaluation information
S500: step of providing a user benefits based on the number of visits
S600: Step of analyzing the number of visits sent to the store terminal
S700: providing store information to the user by using the location information
S710: receiving location information from the user terminal
S720: providing store information and the number of store visits using location information

Claims (9)

A service delivery server that benefits users
(1) comparing the store code information stored in the store code recognized by the user terminal with a database for authentication;
(2) retrieving the number of visits of the user by the user if the authentication is successful; And
And (3) providing the user with a benefit according to the number of visits searched in the step (2).
The method of claim 1,
Receiving store evaluation information on the store from the user terminal;
In the step (3), characterized in that it further provides a predetermined benefit to the user terminal input the store evaluation information, benefit providing method for inducing a customer re-visit using a store code.
The method of claim 1 or 2, wherein the benefit or the predetermined benefit according to the number of visits is
A method of providing a benefit for inducing a customer return using a store code, comprising: a discount coupon, an immediate discount coupon, or a free coupon.
The method of claim 1, wherein the number of visits is
And a number of times of recognizing the store code or a number of input of store evaluation information.
The method of claim 1, wherein the shop code,
Using the shop code, characterized in that the inside of the store, the goods sold in the store, the goods provided to the user when the service is provided in the store, the receipt provided at the time of payment or stored in the goods separately managed by the employee of the store How to Offer Benefits to Drive Returning Customers.
The method of claim 1,
(0) receiving the member information from the user terminal further comprises the step of registering the user as a member, providing a benefit for inducing a customer re-visit using a store code.
The method of claim 1,
(4) a method of providing a benefit for inducing a customer re-visit using a shop code, further comprising analyzing the number of visits and transmitting the same to a shop terminal.
The method of claim 1,
Receiving location information from the user terminal; And
And providing the shop information and the number of visits using the location information to the user terminal.
The method of claim 1,
Method for providing a benefit for inducing a customer re-visit using a shop code, characterized in that the smart device installed an application program for implementing the method for providing a benefit for the customer return visit.
KR1020110089947A 2011-09-06 2011-09-06 Benefit providing method for return visit of customer using store code KR20130033500A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
KR1020110089947A KR20130033500A (en) 2011-09-06 2011-09-06 Benefit providing method for return visit of customer using store code

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
KR1020110089947A KR20130033500A (en) 2011-09-06 2011-09-06 Benefit providing method for return visit of customer using store code

Publications (1)

Publication Number Publication Date
KR20130033500A true KR20130033500A (en) 2013-04-04

Family

ID=48435853

Family Applications (1)

Application Number Title Priority Date Filing Date
KR1020110089947A KR20130033500A (en) 2011-09-06 2011-09-06 Benefit providing method for return visit of customer using store code

Country Status (1)

Country Link
KR (1) KR20130033500A (en)

Cited By (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2015030269A1 (en) * 2013-08-26 2015-03-05 씨앤씨스트림 가부시키가이샤 Server and method for generating evaluation information of store and device for receiving evaluation information
WO2016122155A1 (en) * 2015-01-26 2016-08-04 변기만 Discount system and method linked with consumer participation during product transaction
KR20190009983A (en) * 2017-07-20 2019-01-30 군산대학교산학협력단 Method and system for providing visit-place related service using character terminal
CN110084616A (en) * 2019-03-15 2019-08-02 深圳壹账通智能科技有限公司 Intelligence pays a return visit method, apparatus, computer installation and storage medium
KR20200020457A (en) * 2018-08-17 2020-02-26 네이버 주식회사 Method and system for providing reward based on follow and review information for list of point of interest
KR20200047504A (en) * 2020-04-28 2020-05-07 네이버 주식회사 Method and system for providing reward based on follow and review information for list of point of interest
KR20200062158A (en) * 2018-09-12 2020-06-03 네이버 주식회사 Method and system for filtering image using point of interest
KR20210033957A (en) * 2020-04-28 2021-03-29 네이버 주식회사 Method and system for providing reward based on follow and review information for list of point of interest
KR20220114884A (en) * 2021-02-09 2022-08-17 주식회사 자영업자 Revisit service apparatus
KR20220121422A (en) * 2021-02-25 2022-09-01 (주)플레이스링크 Customer-tailored store linkage discount rate and store recommendation system and method
KR102517884B1 (en) * 2022-08-01 2023-04-05 주식회사 금맥 Online payment server and method thereof, and online payment system
KR20230126015A (en) 2022-02-22 2023-08-29 주식회사 어리드 Revisiting customer management system and method using artificial intelligence

Cited By (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2015030269A1 (en) * 2013-08-26 2015-03-05 씨앤씨스트림 가부시키가이샤 Server and method for generating evaluation information of store and device for receiving evaluation information
WO2016122155A1 (en) * 2015-01-26 2016-08-04 변기만 Discount system and method linked with consumer participation during product transaction
KR20190009983A (en) * 2017-07-20 2019-01-30 군산대학교산학협력단 Method and system for providing visit-place related service using character terminal
KR20200020457A (en) * 2018-08-17 2020-02-26 네이버 주식회사 Method and system for providing reward based on follow and review information for list of point of interest
KR20200062158A (en) * 2018-09-12 2020-06-03 네이버 주식회사 Method and system for filtering image using point of interest
CN110084616A (en) * 2019-03-15 2019-08-02 深圳壹账通智能科技有限公司 Intelligence pays a return visit method, apparatus, computer installation and storage medium
KR20200047504A (en) * 2020-04-28 2020-05-07 네이버 주식회사 Method and system for providing reward based on follow and review information for list of point of interest
KR20210033957A (en) * 2020-04-28 2021-03-29 네이버 주식회사 Method and system for providing reward based on follow and review information for list of point of interest
KR20220114884A (en) * 2021-02-09 2022-08-17 주식회사 자영업자 Revisit service apparatus
KR20220121422A (en) * 2021-02-25 2022-09-01 (주)플레이스링크 Customer-tailored store linkage discount rate and store recommendation system and method
KR20230126015A (en) 2022-02-22 2023-08-29 주식회사 어리드 Revisiting customer management system and method using artificial intelligence
KR102517884B1 (en) * 2022-08-01 2023-04-05 주식회사 금맥 Online payment server and method thereof, and online payment system

Similar Documents

Publication Publication Date Title
KR20130033500A (en) Benefit providing method for return visit of customer using store code
US10942913B1 (en) Database system for triggering event notifications based on updates to database records in an electronic file
US8065353B2 (en) Customer search utility
US10783582B2 (en) Systems and methods for providing real-time monitoring of spending limits
US9727872B2 (en) Utilizing near field communication to improve customer interactions
US20140180802A1 (en) Integrated management of targeted and recommended electronic offers
US20140058815A1 (en) System and method for location based mobile application offers
US20120330998A1 (en) System, a method and a computer program product for communication
CN102804219A (en) Systems and methods to enhance search data with transaction based data
US20130179241A1 (en) Universal loyalty program and system, which can include aspects in food and medicine recall, anti-counterfeiting, anti-identity theft, anti-credit card fraud and more
CN107113055A (en) The system and method for realizing the communication protocol for being communicated with vehicle data
KR20130033486A (en) Customer valuation managing service providing method for store with confirmation procedure using store code
WO2014078580A2 (en) Quality control management system
US20150332291A1 (en) Systems and methods for identifying customers using payments data
JP2023160990A (en) Store usage information distribution device, store usage information distribution system including the same, and store usage information distribution method
US20180232747A1 (en) Systems and methods for determining consumer purchasing behavior
JP4861010B2 (en) Sales promotion system
US20150363812A1 (en) Coupon consolidation system and method
JP6704424B2 (en) Vending machine, system and method for optimizing display of coupon/advertising information
JP2013061903A (en) Coupon providing system, server device and program
KR101681534B1 (en) Recommendation system for payment
KR101959808B1 (en) On-line Integrated Management System
JP2020077342A (en) Automatic article providing system and automatic article providing method
JP5874136B2 (en) Point management server and point management system
KR20120087237A (en) A method for providing service for accumulative electronic coupon

Legal Events

Date Code Title Description
A201 Request for examination
E902 Notification of reason for refusal
E601 Decision to refuse application