KR20130033500A - Benefit providing method for return visit of customer using store code - Google Patents
Benefit providing method for return visit of customer using store code Download PDFInfo
- Publication number
- KR20130033500A KR20130033500A KR1020110089947A KR20110089947A KR20130033500A KR 20130033500 A KR20130033500 A KR 20130033500A KR 1020110089947 A KR1020110089947 A KR 1020110089947A KR 20110089947 A KR20110089947 A KR 20110089947A KR 20130033500 A KR20130033500 A KR 20130033500A
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- South Korea
- Prior art keywords
- store
- user
- visits
- benefit
- code
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
- G06Q30/0224—Discounts or incentives, e.g. coupons or rebates based on user history
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
- G06Q30/0226—Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
- G06Q30/0234—Rebates after completed purchase
Abstract
The present invention relates to a method for providing a benefit for inducing a customer return using a store code, and more specifically, a service providing server for providing a benefit to a user includes: (1) store code information stored in a store code recognized by a user terminal; Authenticating by comparing the database with a database; (2) retrieving the number of visits of the user by the user if the authentication is successful; And (3) providing the user with a benefit according to the number of visits retrieved in step (2).
According to the benefit providing method for inducing a customer return visit using the shop code proposed in the present invention, the service providing server authenticates the store code information stored in the store code recognized by the user terminal, and the number of visits by the authenticated user By providing users with benefits based on the number of visits by searching, they can clearly determine whether they have actually used the store to provide benefits to users who use the store, and revisit customers to receive differentiated benefits according to the number of visits. It can induce, do not need to carry a credit card, etc., there is no fear of loss can improve customer satisfaction.
In addition, according to the present invention, the service providing server receives the store evaluation information from the user terminal and provides a benefit to the user who entered the store evaluation information, the user benefits from the input of the store evaluation information and the benefits according to the number of visits It can be provided together, and it can conveniently collect customer evaluation data about the store, and analyze the number of visits of the user and send it to the store terminal, and use the analysis data to manage regular customers and effectively target customers through targeted advertisements. To revisit and attract regular customers.
Description
The present invention relates to a method for providing a benefit for inducing a customer return visit, and more particularly, to a method for providing a benefit for inducing a customer return visit using a store code.
Existing shops have their own know-how and promotion methods, but they do not know exactly the hearts of the customers who have gone to the shops, and are experiencing many difficulties in running their businesses. In particular, it is important that most shops are satisfied with the goods or services of the shops such as the kindness, taste, interior, price, and cleanliness of the employees, thereby inducing customers to return and securing regular customers. In order to secure a regular customer, the store provides a service such as paying a coupon or earning points according to the number of visits or the purchase amount. For example, every time a coffee shop purchases a certain amount or more of a beverage, a stamp is placed on the credit card, and when a certain number of stamps are used, a service for issuing a free beverage coupon is typical.
However, because many stores offer such coupons and points at various shops, it is difficult for customers to carry all their credit cards and carry them. In many cases, there is a risk of loss. In addition, in order to receive a given benefit, a considerable amount of money must be purchased or a store visited several times within a certain period of time, so it is often very difficult to receive a given benefit, causing customer complaints.
On the other hand, stores often collect evaluation information about shops from customers, and reflect this to increase customer satisfaction. Store owners and shopkeepers are not aware of the problems of the shops themselves, and small shops have difficulty using professional evaluation agencies. In addition, online reviews, etc., may involve a malicious reviewer who writes a negative review, or actually writes a review without actually visiting a store to purchase a product or using a service. It is difficult to use as an evaluation data because there is not much quantity. In addition, since there is no appropriate compensation for writing a review, most customers do not go online to write such a review. As such, online reviews cannot be used to pinpoint the merits and demerits of a store, limiting the collection and management of customer reviews in the store.
The present invention has been proposed to solve the above problems of the conventionally proposed methods, the service providing server authenticates the store code information stored in the store code recognized by the user terminal, and retrieves the number of visits of the authenticated user to visit the store By providing the user with the benefit of the number of visits, the user can clearly determine whether the user actually used the store to provide the benefit to the user using the store, and revisit the customer to receive differentiated benefits according to the number of visits. The purpose of the present invention is to provide a method for providing a benefit for inducing a customer return using a store code, which can be induced, and does not have to carry a credit card, and there is no fear of loss.
In addition, the present invention, the service providing server receives the store evaluation information from the user terminal and provides a benefit to the user who entered the store evaluation information, the user benefits from the input of the store evaluation information and the benefits according to the number of visits It can be provided, and the customer's evaluation data about the store can be conveniently collected, and the number of visits by the user is analyzed and transmitted to the store terminal, so that the analysis data can be used to manage regular customers and effectively target the customers through target advertisements. Another object is to provide a method of providing a benefit for inducing a return visit by using a store code to induce a return visit and attract regular customers.
In order to achieve the above object, a benefit providing method for inducing a customer re-visit using a store code according to a feature of the present invention includes a service providing server providing a benefit to a user.
(1) comparing the store code information stored in the store code recognized by the user terminal with a database for authentication;
(2) retrieving the number of visits of the user by the user if the authentication is successful; And
And (3) providing the user with a benefit according to the number of visits retrieved in step (2).
Preferably,
Receiving store evaluation information on the store from the user terminal;
In the step (3), it is possible to further provide a predetermined benefit to the user terminal input the store evaluation information.
Advantageously, the benefit according to the number of visits or the predetermined benefit,
It may include discount coupons, immediate discount coupons or free coupons.
Preferably, the number of visits,
It may be a number of times of recognizing the store code or a number of input of store evaluation information.
Preferably, the store code is,
It may be stored in the store, goods sold in the store, goods provided to a user when a service is provided in the store, a receipt provided at a payment, or an item managed by an employee of the store.
Preferably,
(0) receiving the member information from the user terminal may further include registering the user as a member.
Preferably,
(4) The method may further include analyzing the number of visits and transmitting the same to the shop terminal.
Preferably,
Receiving location information from the user terminal; And
The method may further include providing shop information and the number of visits to the user terminal by using the location information.
Preferably, the user terminal,
It may be a smart device installed with an application program for implementing the benefit providing method for inducing the customer return visit.
According to the benefit providing method for inducing a customer return visit using the shop code proposed in the present invention, the service providing server authenticates the store code information stored in the store code recognized by the user terminal, and the number of visits by the authenticated user By providing users with benefits based on the number of visits by searching, they can clearly determine whether they have actually used the store to provide benefits to users who use the store, and revisit customers to receive differentiated benefits according to the number of visits. It can induce, do not need to carry a credit card, etc., there is no fear of loss can improve customer satisfaction.
In addition, according to the present invention, the service providing server receives the store evaluation information from the user terminal and provides a benefit to the user who entered the store evaluation information, the user benefits from the input of the store evaluation information and the benefits according to the number of visits It can be provided together, and it can conveniently collect customer evaluation data about the store, and analyze the number of visits of the user and send it to the store terminal, and use the analysis data to manage regular customers and effectively target customers through targeted advertisements. To revisit and attract regular customers.
1 is a diagram showing the configuration of a system for implementing a method for providing a benefit for inducing a customer return visit using a store code according to an embodiment of the present invention.
2 is a diagram illustrating a detailed configuration of a service providing server in a system for implementing a benefit providing method for inducing a customer revisit using a store code according to an embodiment of the present invention.
3 is a flow diagram illustrating a method of providing a benefit for inducing a customer return visit using a store code according to an embodiment of the present invention.
4 is a diagram illustrating a user terminal that recognizes and authenticates a store code in a method of providing a benefit for inducing a customer revisit using a store code according to an embodiment of the present invention.
FIG. 5 is a flowchart illustrating a detailed flow of providing store information to a user by using location information in a benefit providing method for inducing a customer revisit using a store code according to an exemplary embodiment of the present invention. .
Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings, in order that those skilled in the art can easily carry out the present invention. In the following detailed description of the preferred embodiments of the present invention, a detailed description of known functions and configurations incorporated herein will be omitted when it may make the subject matter of the present invention rather unclear. In the drawings, like reference numerals are used throughout the drawings.
In addition, in the entire specification, when a part is referred to as being 'connected' to another part, it may be referred to as 'indirectly connected' not only with 'directly connected' . In addition, the term 'comprising' of an element means that the element may further include other elements, not to exclude other elements unless specifically stated otherwise.
1 is a diagram showing the configuration of a system for implementing a method for providing a benefit for inducing a customer return visit using a store code according to an embodiment of the present invention. As shown in FIG. 1, a system for implementing a benefit providing method for inducing a customer return visit using a store code according to an embodiment of the present invention includes a
That is, the
In addition, the
The
The
Meanwhile, the
In particular, the
The
2 is a diagram illustrating a detailed configuration of a
The
The
The
The
The
The
The
3 is a flowchart illustrating a method of providing a benefit for inducing a customer revisit using a store code according to an exemplary embodiment of the present invention. As shown in FIG. 3, in the method of providing a benefit for inducing a customer re-visit using a store code according to an embodiment of the present disclosure, authenticating using the store code (S200), searching for the number of visits of a store by a user. It may be implemented (S300) and providing a benefit according to the number of visits to the user (S500), the step of registering the user as a member (S100), receiving the store evaluation information (S400) and The method may further include a step S600 of analyzing the number of visits and transmitting the analyzed number of visits to the
In operation S100, the
In operation S200, the
On the other hand, the shop code of the present invention may be stored in the store, the goods sold in the store, the goods provided to the user when providing the service in the store, the receipt provided at the time of payment or goods managed separately by the employee of the store. As such, when the user uses the store, the user may access the store code to recognize the store code with the
4 is a diagram illustrating a
In operation S300, if the
Meanwhile, the number of visits to be searched in step S300 may be a number of times of recognizing a store code or a number of input of store evaluation information. That is, the number of times that the
In operation S400, the
Meanwhile, the
In operation S500, the
Meanwhile, in step S500, a predetermined benefit may be further provided to the user who inputs the store evaluation information in step S400. That is, in the present invention, when the store evaluation information is input in step S400, a predetermined benefit may be provided in return for collecting the store evaluation information. In step S500, by providing a predetermined benefit and a benefit according to the number of visits together, In this case, the user can receive additional benefits. When providing a predetermined benefit according to the input of the store evaluation information and the benefit according to the number of visits together, the two benefits may be combined to provide one coupon having a different discount rate and a free coupon of a high price product. For example, differentiate the benefits by offering a 5% discount coupon for 1 visit and entering a store rating, a 7% coupon for 2 visits and entering a store rating, and a 10% discount coupon for 3 visits and entering a store rating Can be provided.
In operation S600, the
FIG. 5 is a flowchart illustrating a detailed flow of providing store information to a user by using location information in a benefit providing method for inducing a customer revisit using a store code according to an exemplary embodiment of the present invention. to be. As shown in FIG. 5, step S700 of a method of providing a benefit for inducing a customer revisit using a store code according to an embodiment of the present invention includes: receiving location information from the user terminal 200 (S710); In operation S720, the store information and the number of store visits may be provided using location information.
That is, in the present invention, while receiving location information from the
In operation S710, the
In operation S720, the
On the other hand, the store information provided to the
The present invention may be embodied in many other specific forms without departing from the spirit or essential characteristics of the invention.
100: Service providing server 110: Transmitting /
120: database 130: authentication unit
140: search unit 150: benefit provider
160: analysis unit 170: Web server
200: user terminal 300: store terminal
S100: Registering the user as a member
S200: step of authenticating using a store code
S300: step of retrieving the number of visits to the store by the user
S400: step for receiving store evaluation information
S500: step of providing a user benefits based on the number of visits
S600: Step of analyzing the number of visits sent to the store terminal
S700: providing store information to the user by using the location information
S710: receiving location information from the user terminal
S720: providing store information and the number of store visits using location information
Claims (9)
(1) comparing the store code information stored in the store code recognized by the user terminal with a database for authentication;
(2) retrieving the number of visits of the user by the user if the authentication is successful; And
And (3) providing the user with a benefit according to the number of visits searched in the step (2).
Receiving store evaluation information on the store from the user terminal;
In the step (3), characterized in that it further provides a predetermined benefit to the user terminal input the store evaluation information, benefit providing method for inducing a customer re-visit using a store code.
A method of providing a benefit for inducing a customer return using a store code, comprising: a discount coupon, an immediate discount coupon, or a free coupon.
And a number of times of recognizing the store code or a number of input of store evaluation information.
Using the shop code, characterized in that the inside of the store, the goods sold in the store, the goods provided to the user when the service is provided in the store, the receipt provided at the time of payment or stored in the goods separately managed by the employee of the store How to Offer Benefits to Drive Returning Customers.
(0) receiving the member information from the user terminal further comprises the step of registering the user as a member, providing a benefit for inducing a customer re-visit using a store code.
(4) a method of providing a benefit for inducing a customer re-visit using a shop code, further comprising analyzing the number of visits and transmitting the same to a shop terminal.
Receiving location information from the user terminal; And
And providing the shop information and the number of visits using the location information to the user terminal.
Method for providing a benefit for inducing a customer re-visit using a shop code, characterized in that the smart device installed an application program for implementing the method for providing a benefit for the customer return visit.
Priority Applications (1)
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KR1020110089947A KR20130033500A (en) | 2011-09-06 | 2011-09-06 | Benefit providing method for return visit of customer using store code |
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KR1020110089947A KR20130033500A (en) | 2011-09-06 | 2011-09-06 | Benefit providing method for return visit of customer using store code |
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Cited By (12)
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WO2015030269A1 (en) * | 2013-08-26 | 2015-03-05 | 씨앤씨스트림 가부시키가이샤 | Server and method for generating evaluation information of store and device for receiving evaluation information |
WO2016122155A1 (en) * | 2015-01-26 | 2016-08-04 | 변기만 | Discount system and method linked with consumer participation during product transaction |
KR20190009983A (en) * | 2017-07-20 | 2019-01-30 | 군산대학교산학협력단 | Method and system for providing visit-place related service using character terminal |
CN110084616A (en) * | 2019-03-15 | 2019-08-02 | 深圳壹账通智能科技有限公司 | Intelligence pays a return visit method, apparatus, computer installation and storage medium |
KR20200020457A (en) * | 2018-08-17 | 2020-02-26 | 네이버 주식회사 | Method and system for providing reward based on follow and review information for list of point of interest |
KR20200047504A (en) * | 2020-04-28 | 2020-05-07 | 네이버 주식회사 | Method and system for providing reward based on follow and review information for list of point of interest |
KR20200062158A (en) * | 2018-09-12 | 2020-06-03 | 네이버 주식회사 | Method and system for filtering image using point of interest |
KR20210033957A (en) * | 2020-04-28 | 2021-03-29 | 네이버 주식회사 | Method and system for providing reward based on follow and review information for list of point of interest |
KR20220114884A (en) * | 2021-02-09 | 2022-08-17 | 주식회사 자영업자 | Revisit service apparatus |
KR20220121422A (en) * | 2021-02-25 | 2022-09-01 | (주)플레이스링크 | Customer-tailored store linkage discount rate and store recommendation system and method |
KR102517884B1 (en) * | 2022-08-01 | 2023-04-05 | 주식회사 금맥 | Online payment server and method thereof, and online payment system |
KR20230126015A (en) | 2022-02-22 | 2023-08-29 | 주식회사 어리드 | Revisiting customer management system and method using artificial intelligence |
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2011
- 2011-09-06 KR KR1020110089947A patent/KR20130033500A/en not_active Application Discontinuation
Cited By (12)
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WO2015030269A1 (en) * | 2013-08-26 | 2015-03-05 | 씨앤씨스트림 가부시키가이샤 | Server and method for generating evaluation information of store and device for receiving evaluation information |
WO2016122155A1 (en) * | 2015-01-26 | 2016-08-04 | 변기만 | Discount system and method linked with consumer participation during product transaction |
KR20190009983A (en) * | 2017-07-20 | 2019-01-30 | 군산대학교산학협력단 | Method and system for providing visit-place related service using character terminal |
KR20200020457A (en) * | 2018-08-17 | 2020-02-26 | 네이버 주식회사 | Method and system for providing reward based on follow and review information for list of point of interest |
KR20200062158A (en) * | 2018-09-12 | 2020-06-03 | 네이버 주식회사 | Method and system for filtering image using point of interest |
CN110084616A (en) * | 2019-03-15 | 2019-08-02 | 深圳壹账通智能科技有限公司 | Intelligence pays a return visit method, apparatus, computer installation and storage medium |
KR20200047504A (en) * | 2020-04-28 | 2020-05-07 | 네이버 주식회사 | Method and system for providing reward based on follow and review information for list of point of interest |
KR20210033957A (en) * | 2020-04-28 | 2021-03-29 | 네이버 주식회사 | Method and system for providing reward based on follow and review information for list of point of interest |
KR20220114884A (en) * | 2021-02-09 | 2022-08-17 | 주식회사 자영업자 | Revisit service apparatus |
KR20220121422A (en) * | 2021-02-25 | 2022-09-01 | (주)플레이스링크 | Customer-tailored store linkage discount rate and store recommendation system and method |
KR20230126015A (en) | 2022-02-22 | 2023-08-29 | 주식회사 어리드 | Revisiting customer management system and method using artificial intelligence |
KR102517884B1 (en) * | 2022-08-01 | 2023-04-05 | 주식회사 금맥 | Online payment server and method thereof, and online payment system |
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