KR20120021181A - Apparatus and terminal for real-time automatic brokerage service - Google Patents

Abstract

PURPOSE: A real time automatic mediation service device and a terminal thereof are provided to apply an auction or reverse auction method between a purchaser terminal and a seller terminal and realize an automatic mediation service in real time based on pre-registered purchase policy and sales policy. CONSTITUTION: A service mediation server(50) receives purchasing information from a plurality of purchaser terminals(10). The service mediation server receives sales information from a plurality of sellers(20). The service mediation server registers the purchasing information as a purchase policy and registers the sales information as a sales policy. The service mediation server mediates a service between a first purchaser terminal and a first seller terminal. A database server(60) stores the purchase policy and THE sales policy. The database server stores mediation information of the service.

Description

Apparatus and terminal for real-time automatic brokerage service

The present invention relates to a service brokering technology through a communication network, and more particularly, to a real-time automatic brokering service device and a terminal for efficiently providing services such as helper service, surrogate operation service, quick service and transportation service through a communication network.

The recent rapid development of communication networks such as the Internet has expanded the e-commerce market.

Communication networks contribute to the maximization of services by acting as an intermediary for bilateral communication connections in electronic commerce.

Thanks to the development and role of the communication network, the courier service and quick service market is also growing rapidly every year, and new services such as proxy driving service are also growing.

In spite of the rapid growth and development of these service sectors, they are developed only in the external aspects of the service, so buyers and sellers, who are important stakeholders of service use, endure much inconvenience and unfair treatment.

Moreover, there is no effective brokerage service through the communication network or networking infrastructure for the service that provides the manpower such as helper services such as the cashier, beauty salon, karaoke, etc. The connection between sellers is made only through offline agencies.

In particular, a surrogate driver who corresponds to a seller in a surrogate operation service must pay a monthly fee for using the order acceptance brokerage program, and a fee is charged even if an order is received through the program. Had to be paid to a service provider or call center.

In the surrogate operation service, the purchaser often does not close the deal, so it was inconvenient to waste unnecessary time or to make several phone connections to close the service.

In addition, if the service is not completed quickly, the surrogate driver who indicated the intention to provide the service after requesting the service several times with one service provider or by requesting the service with other service providers in duplicate is the first. Many poor buyers received services from surrogate drivers. Accordingly, there is a problem that the purchaser cancels the service order by shortcut even though there is a surrogate driver who has given priority to provide the service. The malicious service duplication request of the bad buyers caused unnecessary surrogate expenses and time for many surrogate drivers, and also lost opportunity to miss other service orders. This is a significant loss for a surrogate driver who is a service seller.

In the process of providing services such as the conventional general helper service, surrogate operation service, quick service and transportation service, there were the following problems as well as the above-mentioned problems.

First, there was no decision on service fees from the point of view of buyers or sellers who use the service, and they had to unilaterally accept the fees and conditions offered by the service brokers.

Second, when there is no suitable seller for the buyer's service request, the buyer has had to call several other service providers several times and request for service.

Third, even when the service request is concentrated and the seller providing the service is not smoothly supplied, a lot of time and effort were required for the buyer to request the service.

Fourth, in providing the service, the seller's ability, experience, and gender, which have a great influence on the service quality, are not reflected at all, and the service fee or condition is determined based on the one-sided standard determined by the service company. As a result, not only the buyer had little choice about the seller, but also the seller had little choice about the buyer. Also, the seller was not given a situation to promote differentiated services.

In addition to the above problems, the recent concentration of manpower in service areas such as helper service, surrogate operation service, quick service and transportation service has caused severe competition among service providers and sellers. As a result, service providers and sellers (eg, deputy drivers) often occur when competitively accepting orders regardless of the contents of the service order. This is because the service provider does not check the order for the service order, distributes the order indiscriminately to the seller (e.g., a surrogate driver), and the seller does not check the order for the received service order. It can be said to be due to accepting. Some of these spontaneously received orders have no practicality at ridiculously low service charges, and in the case of a surrogate driver, the destination is a dangerous area or an area where it is difficult to return to alternative transportation. As a result, sellers were forced to abandon their orders with separate penalties.

Since the majority of customers are buyers in the surrogate operation service, the customer is a female and the seller is a male surrogate driver, the customer is quite anxious and bound to be wary. Also, if the customer is a male and the seller is a female surrogate driver, the drunk male customer may be able to provide services in an extremely dangerous and insecure situation from the seller's point of view.

In service areas such as helper service, surrogate operation service, quick service and transportation service, there are some service use manners and customers whose credit is below common sense, where the customers who call the service do not verbally abuse and even pay the service fee. There is no suitable alternative to avoid the damage in advance.

In addition, the reality of services such as helper service, surrogate operation service, quick service, and transportation service does not reflect the seller's ability, experience, and gender that greatly affect the service quality. Prior to this, the situation in which the service is not satisfied is not satisfied.

In addition, after the completion of the provision of services such as helper service, surrogate operation service, quick service and transportation service, unnecessary disputes or disputes about the service fee often occur, there is no response to this situation.

In addition, in using services such as helper service, surrogate operation service, quick service and transportation service, buyers are not effectively utilizing points or miles provided by using different service companies.

In addition, in the use of services such as helper service, surrogate operation service, quick service and transportation service, the buyer's personal information is unintentionally exposed under the marketing name of the service company, which is exposed to unnecessary spam texts or advertisements.

An object of the present invention has been made in view of the above points, in particular, applying auction or reverse auction method between the buyer terminal and the seller terminal in providing services such as helper service, surrogate operation service, quick service and transportation service through a communication network. Yet, the present invention provides a real-time automatic mediation service device and terminal for realizing automatic mediation service based on a pre-registered purchase policy and sales policy.

A feature of the real-time automatic mediation service apparatus according to the present invention for achieving the above objects, receives the purchase information including the information on the buyer and the purchase conditions for the service from the multiple buyer terminal connected on the communication network, the communication Receive sales information including information about the seller and sales conditions for the service from multiple seller terminals connected to the network, register the purchase information as a purchase policy and register the sale information as a sales policy, Selecting a first purchaser terminal of a first buyer who purchases the service and a first seller terminal of a first seller who provides the service through at least one match analysis between the selling conditions, and providing the first purchaser terminal to the first purchaser terminal. 1 Seller's information is sent and the first seller's terminal is sent to the first buyer's information. A service intermediary server that processes the intermediary for the service between the first buyer terminal and the first seller terminal and transmits to the service intermediary server, and purchases the plurality of purchaser terminals registered through the service intermediation server. A policy and a sales policy of the multiple seller terminals, the result of the match analysis processed through the service intermediation server, and after the mediation of the service by the service intermediation server is completed, the first purchaser and the first policy. It is configured to include a database server for storing the intermediary information of the service that is carried out between the seller.

A feature of the real-time automatic mediation service terminal according to the present invention for achieving the above object is provided with a buyer application for registering information to the service broker server connected on the communication network, and the information about the buyer through the buyer application Buyer terminal transmitting the purchase information including the purchase conditions for the service, and

A seller application for registering information to the service intermediation server connected to the communication network, and a seller terminal for transmitting sales information including information on the seller and sales conditions for the service through the seller application; The buyer is selected as the buyer of the service based on a result of a match analysis performed at least once by the service intermediation server using the purchase information registered through the buyer application and the sales information registered through the seller application. As the seller of the service is selected, the buyer terminal receives the information about the seller through the buyer application and the seller terminal receives the information about the buyer through the seller application.

In the present invention, in providing services such as a helper service, a surrogate operation service, a quick service, and a transportation service through a communication network, the service use can be automatically mediated in real time so that the service can be used quickly and conveniently.

In particular, in the present invention, since service intermediation is performed through a match analysis between a purchase condition proposed by a buyer and a sales condition suggested by a seller, the purchaser and seller are guaranteed the right to use the service or provide the service.

In addition, a sale including a starting point and destination, a service fee, a seller's gender or a career, etc., and a service area and a service fee registered in advance by a buyer requesting service by applying an auction method and a reverse auction method. Match analysis between conditions allows service intermediaries to be established through a communication network at reasonable rates and conditions, so that services such as helper service, surrogate operation service, quick service and transportation service can be provided quickly.

In addition, in providing services such as helper service, surrogate operation service, quick service and transportation service through the communication network, the communication between the buyer and the seller using an alternative phone number not only protects personal information but also spam texts or Prevents exposure to illegal advertisements.

In addition, in providing services such as a helper service, a surrogate operation service, a quick service, and a transportation service through a communication network, periodical tracking of a seller's terminal selected as a service provider or periodic communication connection with the seller terminal may be performed. By supporting the service such as recording the call content, it is possible to promptly cope with the possibility of crime as it is an emergency and has the effect of suppressing the criminal hearing in advance.

In addition, by providing services such as helper service, surrogate operation service, quick service and transportation service through a communication network, by providing points or miles awarded according to the purchase history of the buyer or the sales history of the seller to the pre-registered donation targets. The use of the service has the effect of providing opportunities for sponsorship.

In addition, the present invention further considers other conditions except for the service fee such as gender, age group, and career in the process of selecting a service purchaser or service provider, and satisfies a user's desire for high quality service quality.

1 to 3 are diagrams illustrating a configuration of a real-time automatic mediation service apparatus according to various embodiments of the present invention.
4 is a block diagram showing a detailed configuration of a service intermediary server according to an embodiment of the present invention.
5 is a flowchart illustrating a real-time automatic mediation service procedure according to an embodiment of the present invention.
6 is a flowchart illustrating a real-time automatic mediation service procedure according to another embodiment of the present invention.
7 is a flowchart illustrating a real-time automatic mediation service procedure according to another embodiment of the present invention.
8 is a flowchart illustrating a real-time automatic mediation service procedure according to another embodiment of the present invention.
9 is a flowchart illustrating at least one match analysis procedure according to an embodiment of the present invention.
10 is a flowchart illustrating at least one match analysis procedure according to another embodiment of the present invention.
11 is a flowchart illustrating a point and / or mileage management procedure according to an embodiment of the present invention.
12 is a flowchart illustrating a relief care service procedure according to an embodiment of the present invention.

Other objects, features and advantages of the present invention will become apparent from the detailed description of the embodiments with reference to the accompanying drawings.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, a configuration and an operation of an embodiment of the present invention will be described with reference to the accompanying drawings, and the configuration and operation of the present invention shown in and described by the drawings will be described as at least one embodiment, The technical idea of the present invention and its essential structure and action are not limited.

The present invention provides services such as helper service, surrogate operation service, quick service and transportation service in real time through a communication network in an auction or reverse auction manner to achieve real time direct transactions between the buyer and the seller.

In the description according to the present invention, the buyer should be understood to correspond to one buyer terminal, and the seller should be understood to correspond to one seller terminal. In addition, both sides of the service intermediation will be described as the first buyer and the first seller, the first buyer should be understood as the first buyer terminal and the first seller terminal as the first seller terminal.

In addition, in the description according to the present invention, the completion of the service mediation according to the service completion should be distinguished from the completion of the service provision, and the completion of the service mediation means that the mediation by the server included in the device of the present invention is terminated. After completion, it means that the first seller terminates the provision of the service to the first buyer.

1 to 3 are diagrams illustrating a configuration of a real-time automatic mediation service apparatus according to various embodiments of the present invention.

The apparatus of the present invention supports the connection between the multiple buyer terminals 10 and the multiple seller terminals 20 through a communication network 30 such as the Internet, and among one of the multiple buyer terminals 10 and the multiple seller terminals 20. It supports one service mediation. Here, the multiple purchaser terminal 10 and the multiple seller terminal 20 may be a personal portable terminal such as a mobile phone or a PDA, or may be a personal computer or a laptop.

The apparatus of the present invention is composed of servers, a service intermediary server 50 that basically provides a web service, a database server 60 that stores data for each terminal, and a telephone intermediation server that connects communication between terminals ( 70) and a location information service server 90 for receiving location information from the terminals to determine the location of the terminal. The service intermediary server 50 stores the data received in association with the database server 60 in the database server 60 and searches for a buyer or seller who matches a specific condition based on the data stored in the database server 60. .

The service intermediary server 50 receives the purchase information including the information on the buyer and the purchase conditions for the service from the multiple buyer terminals 10 connected on the communication network 30. The service intermediary server 50 registers the received purchase information as a purchase policy and registers the sale information as a sale policy. The purchase information and sales information registered accordingly are stored in the database server 60 for each buyer or seller. The purchase information stored in the database server 60 is classified by the buyer terminal according to the buyer's unique number (for example, the buyer terminal number included in the purchase information) or an identification number randomly assigned to the buyer.

The service intermediation server 50 receives information about the seller and sales information including the sales conditions for the service from the multiple seller terminals 20 connected on the communication network 30. The service intermediary server 50 stores the received sales information in the database server 60, and the sales information stored in the database server 60 is a unique number of the seller (for example, a seller terminal number included in the sales information). ) Or by the seller terminal according to an identification number randomly assigned to the seller.

The service intermediary server 50 performs a match analysis between the purchase conditions received from the multiple buyer terminals 10 and the sales conditions received from the multiple seller terminals 20.

The service intermediary server 50 provides a service intermediary between the first buyer terminal 11 and the first seller terminal 21 whose mutual conditions are matched as a result of the match analysis.

In detail, a method of selecting one of the plurality of sellers (the first seller) in real time based on the purchase conditions of the buyer, and selecting one of the plurality of the buyers (the first buyer) in real time based on the seller conditions The method is described below.

For example, when the service broker server 50 receives the purchase information including the purchase condition from the first buyer terminal 11, the service broker server 50 of the first buyer terminal 11 in the sales information received from the multiple seller terminal 20 Search for sales conditions that match the purchase conditions. Subsequently, the service intermediation server 50 selects the first seller who provides the sales condition that matches the purchase condition as the service provider. In this case, the service intermediation server 50 selects another seller who does not match the purchase condition but provides similar sale conditions as a candidate sale group. Here, the sales candidate group is a group of sellers who have provided a sales condition in which only some of the purchase conditions of the buyer who requested the service are matched.

Subsequently, the service intermediation server 50 notifies the first purchaser terminal 11 and the first seller terminal 21 of which the mutual conditions are matched.

As another example, when the service intermediary server 50 receives the sales information including the sales conditions from the first seller terminal 21, the first seller terminal 21 from the purchase information received from the multiple buyer terminals 10. Search for a purchase condition that matches your sales conditions. Subsequently, the service intermediation server 50 selects the first purchaser who provides the purchase condition corresponding to the sale condition as the service purchaser. In this case, the service intermediation server 50 selects another buyer terminal that does not match the sales condition but provides similar purchase conditions as a purchase candidate group. Here, the purchase candidate group is a group of buyers who provided a purchase condition in which only a part of the sale conditions of the seller who requested the service were matched. Subsequently, the service intermediation server 50 notifies the first seller terminal 21 and the first purchaser terminal 11 whose mutual conditions are matched to the fact of the completion of the service.

On the other hand, the service intermediary server 50 registers the sales information including the sales conditions of a plurality of sellers corresponding to the search in the database server 60 to store. In addition, the service intermediary server 50 registers the purchase information including the purchase conditions of a plurality of buyers corresponding to the search object in the database server 60. However, in the process of providing the actual service, it is preferable to register the sales information of the multiple sellers, and when the purchase condition of the buyer requesting the service is received, it is preferable to retrieve the sales information of the multiple sellers registered in advance.

As another example, if there is no object matching the purchase condition, the service intermediation server 50 selects the buyer or seller selected in the candidate group as the service object. At this time, the service intermediation server 50 notifies the counterpart of the fact that the service is not completed and also the mismatched condition. In this case, upon receiving a positive response from the corresponding buyer terminal or the seller terminal, the service intermediation server 50 notifies the mediation of the corresponding service is finalized that the service mediation is completed. In detail, when the service broker server 50 receives the purchase information including the purchase condition from the first buyer terminal 11, the first buyer terminal 11 in the sales information received from the multiple seller terminal 20. Search for sales conditions that match your purchase conditions. Subsequently, the service intermediation server 50 selects sellers that do not match the purchase conditions but provide similar sales conditions as the candidates for sale because no sellers who have provided the sales conditions that match the purchase conditions are included in the sales candidate group. The first seller terminal 21 and the first purchaser terminal 11 requesting the service are notified of the inconsistent condition. Subsequently, when a positive response is received from the first buyer terminal 11, the service intermediation server 50 notifies the first seller terminal 21 that the corresponding service has been completed. As another example, when the service intermediary server 50 receives the sales information including the sales conditions from the first seller terminal 21, the first seller terminal 21 from the purchase information received from the multiple buyer terminals 10. Search for a purchase condition that matches your sales conditions. Subsequently, the service intermediation server 50 selects buyers who do not match the sales conditions but provide similar purchase conditions as the purchase candidate group because no buyers who have provided the purchase conditions that match the sales conditions are included in the purchase candidate group. The first buyer terminal 11 and the first seller terminal 21 to provide the service are notified of the inconsistent condition. Subsequently, when a positive response is received from the first seller terminal 21, the service intermediation server 50 notifies the first purchaser terminal 11 that the corresponding service has been completed.

The service intermediary server 50 registers the aforementioned purchase information for each purchaser terminal, and also registers a purchase history for the service, a point and mileage history granted according to the use of the service, and a donation target of points and mileage. Here, the object of donation of points and miles is based on the information received from the corresponding buyer terminal. In addition, the service intermediary server 50 registers the above-described sales information for each seller terminal, the standard rate policy and additional rate policy of the service, points and mileage policy according to the use of the service, the sales history of the service, and sales of the service. Register management information. Here, the above-listed policies or sales management information are based on the information received from the seller terminal. And the sales management information includes a service sales area that can be provided by the seller. For example, a seller providing a surrogate operation service registers a service business section including a service starting point to a destination point as a service business area.

For example, the purchase conditions include service content, service charge, service request time, seller gender, seller age group, seller's experience, type of goods and transportation. The terms of sale include standard service charges, additional service charges, service hours, buyer gender, buyer age group, type of shipment and mode of transport.

In particular, the standard service fee included in the sales condition represents a standard fee for each section within a registered service business section, and the standard fee for each section may be a certain amount or a range of amounts having a maximum rate and a minimum rate. . For example, one seller registers the metropolitan area as a service business area, registers the Seoul-Seongnam section as a service business section in that metropolitan area, and the minimum fee of 10,000 won to the maximum rate of 155 for the Seoul-Seongnam section. You can register as a standard service fee up to a thousand won.

As described above, the service intermediary server 50 stores various information about the buyer and various information about the seller in the database server 60 to register and manage information for each buyer or seller. Table 1 below shows the format for the service broker server 50 to register and manage information for each buyer or seller in conjunction with the database server 60. Table 1 is a table for registration management of the buyer, Table 2 is a table for registration management of the seller.

Temporary Registration Information Purchase condition Service contents Proxy Service charge 15,000 Service section Seoul to Seongnam Service request time 9 pm Service Area (Destination) Address Service area (origin) Jamsil Station Exit 1 gender female Age group career 5 years Shipment Type transportation the car's number 12 autumn 3456 Donation target Permanent Registration Information Privacy name Younghee Kim age 35 gender female address Seongnam, Gyeonggi-do ... the car's number 12 autumn 3456

In Table 1, temporary registration information is a registration information that is changed every time a service is requested from a buyer terminal, and permanent registration information is information registered at the time of registration as a member and can be changed through a web service provided by the service intermediation server 50. have. In particular, the temporary registration information is managed as a service purchase history after completing the service brokerage to the buyer. And, as shown in Table 1, items that are not required as a purchase condition (age group, type of transport, vehicle) in Table 1 are not applied at the time of match analysis. However, if there are registrations for age groups, types of goods, and means of transport in Table 1, they also apply to match analysis.

On the other hand, in Table 1, the starting point as the service area can be registered in the service broker server 50 as the purchase condition. However, in another way, the service intermediary server 50 may interwork with the location information service server 90 to determine the location of the buyer who requested the service, and automatically register the location of the buyer at the starting point as the service area. To this end, the location information service server 90 receives the location information from the buyer terminal requesting the service.

Properties Terms of Sale Service contents Proxy Service area Metropolitan area Service business section Section 1 = Seoul-Seongnam
= Seoul-Guri Section 2 = Seoul-Gwangju
= Seoul-Yongin Section 3 = Seoul-Icheon Standard service fee (1 section) 15,000 won Peak time fee (1 section) 20,000 won Standard service fee (2 sections) 20,000 won Peak time fare (2 sections) 25,000 won Standard service fee (3 sections) 25,000 won Peak time fee (3 sections) 30,000 won Additional Service Fee 2,000 won per waypoint 1,000 won per unit distance
(Unit distance = 2km) Rate discount range 5,000 won Service Hours 6 pm-4 am gender Age group Return Area Jamsil Station Departure area (current location) Jamsil Station Privacy name Hong Gil Dong age 45 gender male address Songpa-gu, Seoul ... the car's number 12 autumn 3456 Vehicle type Type of shipment handled

In Table 2, the service area may be registered in the service intermediation server 50 by the seller as the selling condition. However, in another manner, the service intermediation server 50 may automatically set the service area available for each seller based on the location information received from the plurality of seller terminals in conjunction with the location information service server 90.

In Table 2, the peak time fee for each section can be included in the sales registration information along with the standard service fee for each section in the standard time zone, and the peak time fee is for the purchase requested in the peak time period set by the service broker server 50. It is preferable that the rate is applied at the time of the match analysis.

In addition, the rate discount range in Table 2 is to determine the maximum rate and the minimum rate of the standard service rate or peak time rate for each section, and as the seller registers the rate discount range as shown in Table 2, the service broker server 50 The rate discount applies to standard service rates or peak time rates during match analysis. For example, if a match analysis is performed based only on the service fee, when a purchaser who requests a service of one section in the standard time zone registers 13,000 won as the service fee, the service broker server 50 registers the standard service fee as 15,000 won. Even if the seller registers a rate discount range of 2,000 won or more, the seller can be selected as a seller within the corresponding service rate range.

In Table 2, the additional service fee is a fare standard that is applied when a user intends to pass through a specific region or change a registered destination as shown in Table 1. When the registered destination is changed, an additional charge per unit distance can be set by dividing the added distance according to the unit distance.

Although not shown in Table 2, the present invention may include items for classifying serviceable days according to weekdays, weekends, and holidays, and registering service charges as seller registration information.

The seller registration information of Table 2 is preferably changed through a web service provided by the service intermediary server 50. However, items corresponding to the terms of sale may be changed according to the change request received from the seller terminal. And, as shown in Table 2, the items (gender and age group in Table 2) that are not required as sales conditions are not applied in the match analysis. However, if there is a registration in the table 2 for gender and age, the same applies to match analysis.

Since the service intermediation server 50 according to the present invention performs service intermediation through analysis of a match between a purchase condition and a sale condition, it guarantees the buyer and the seller the right to use the service or provide the service.

After the service brokering server 50 completes the service brokering between the first buyer terminal 11 and the first seller terminal 21, the first buyer terminal according to the point and / or mileage policy registered by the first seller terminal 21. Provide (11) with applicable points and / or miles.

The service intermediary server 50 manages points and / or miles provided to the first buyer terminal 11, and automatically assigns the points and / or miles to the donation target registered or set by the first buyer terminal 11. do.

Subsequently, the service intermediary server 50 transfers the points and / or miles allocated to the donation target, and automatically transfers the amount corresponding to the points and / or the mileage to the bank account of the corresponding donation target. For example, the service intermediary server 50 automatically transfers periodically according to a schedule set in the donation target bank account, or the donation when the cumulative amount of points and / or miles allocated to the donation target becomes a predetermined amount or more. Automatic remittance to the target bank account.

However, the service intermediary server 50 notifies the first buyer terminal 11 and the second seller terminal of the completion of the service and completes the service brokerage between the first buyer terminal 11 and the first seller terminal 21. After receiving the notification of transaction abandonment from at least one of the first buyer terminal 11 and the first seller terminal 21 afterwards, the service intermediary server 50 may store the first buyer terminal 11 stored in the database server 60 or the like. It is preferable to subtract points and / or mileage of the first seller terminal 21.

In the present invention, if a service request occurs after pre-databaseing the various information of the buyer and the various information of the seller described above as a purchaser-specific purchase policy and a seller-specific sales policy, real-time service brokering through match analysis based on the policy Is carried out.

The purchase policy includes registration information registered for each buyer along with the purchase conditions of Table 1 above.

The selling policy includes registration information registered for each seller along with the selling conditions of Table 2 above.

In addition, the policy to database in advance may include a security care policy, telephone intermediation policy, recording policy and location tracking policy.

The security care policy corresponds to a sales policy. As the seller requests the security care service, the service intermediation server 50 tracks the location according to the seller's time period and the communication according to the seller's time period in providing the service. Support. To this end, the service intermediary server 50 receives a service according to the safety care policy from the first seller terminal 21 after the service with the buyer, the vehicle or transport goods serviced by the first seller terminal 21 Providing peace of mind care services from the time period set by the seller and the method set by the seller until the arrival at the destination corresponding to the service area of Table 1 and the arrival time corresponding to the return area of Table 2 after arriving at the destination. do.

It is desirable to provide such safety care services to the seller, to ensure the minimum safety to the seller and to prevent unforeseen accidents, so that even if an accident occurs, the accident can be detected quickly and effectively respond to an emergency situation. do.

In particular, the service intermediary server 50 allocates a dedicated service telephone number for the safe care service to the seller terminal 20, accordingly, the seller terminals 20 using the unique service phone number to mediate the service Requests a relief care service to the server (50). That is, the seller terminals 20 may request a safe care service by sending a simple message or a simple call using a shortcut key provided in the terminal to a dedicated service telephone number. Accordingly, the service intermediary server 50 may recognize which seller's terminal is requested from the relief care service when a message or a call using the service phone number is received, and then the seller's terminal using the service phone number is assured care. The policy provides safe care services in a pre-registered time period and method.

The registered method as the security care policy includes call recording, movement path tracking, security agent dispatch, insurance linkage, and the like. Call recording is to record the contents of the call between the seller terminal and the buyer terminal requesting the assured care service, the contents of the call between the agent connected to the service broker server 50 and the seller terminal requesting the relief care service and store in the database server (60). will be. Movement path tracking is to receive the location information from the seller terminal requesting reassurance care service to track the location of the seller terminal at time intervals or to track the vehicle of the buyer serviced by the seller terminal requesting reassurance care service. Automatically report an emergency to the nearest police station or earth zone at the tracked final location when the route is displaced to an abnormal location. The dispatch of security personnel is to dispatch security personnel who will support the return of the seller to the registered destination based on the purchaser's registration information serviced by the seller's terminal requesting the safe care service. Insurance linkage is to provide insurance to the seller requesting reassurance care services to assist in the follow-up of an accident when an accident occurs.

The telephone brokerage policy also corresponds to a sales policy. In the service brokering server 50 providing a service between the first buyer terminal 11 and the first seller terminal 21, the service brokerage is completed and the service brokering is completed. It is a policy to restrict the call between the first buyer terminal 11 and the first seller terminal 21. That is, after the service intermediary server 50 notifies each other that the service is completed between the first buyer terminal 11 and the first seller terminal 21 through match analysis, the first buyer terminal 11 or the first seller terminal ( 21) This policy automatically notifies the other party's phone number. Alternatively, the service intermediary server 50 notifies each other that the service is completed between the first buyer terminal 11 and the first seller terminal 21 through match analysis, and then interworks with the telephone intermediation server 70 to connect the first buyer terminal ( 11) the mediation between the voice communication or data communication between the first seller terminal 21.

On the other hand, the telephone intermediary policy is preferably linked to the recording policy, which is one of the other selling policies, and the first buyer terminal 11 to which voice communication or data communication is connected through the telephone intermediation server 70 according to the telephone intermediation policy. The contents of the call exchanged between the first seller terminal 21 are stored in the database server 60 according to the recording policy. Here, the contents of the call may include voice data according to voice communication or data according to data communication.

In detail, the service intermediation server 50 notifies the first purchaser terminal 21 of the first purchaser terminal 11 while notifying the first purchaser terminal 11 of the sales information of the first seller as the service is completed. In this case, the sales information notified by the service intermediary server 50 preferably includes a seller alternative phone number in place of the seller's phone number, and the purchase information includes a buyer alternative phone number in place of the buyer's phone number. It is preferable.

Accordingly, after notifying the sales information and the purchase information, the service intermediation server 50 receives the outgoing call using the buyer alternative telephone number from the first seller terminal 21, and the buyer telephone number associated with the buyer alternative telephone number. Check through the purchase information registered in the database server 60, and connects the communication to the confirmed buyer phone number using the seller alternative phone number. In addition, after notifying the sales information and the purchase information, the service intermediary server 50 receives the outgoing call using the seller alternative phone number from the first buyer terminal 11, the seller phone number associated with the seller alternative phone number. Check through the sales information registered in the database server 60, and connects the communication to the confirmed seller phone number using the buyer alternative phone number. Thus, the service intermediary server 50 uses the alternate phone numbers assigned to the terminals when connecting the communication between the first seller terminal 21 and the first buyer terminal 11, the telephone number of the buyer and seller after service Protects against illegal and spam advertising.

On the other hand, after the communication connection using the alternative phone number, and stores the call content transmitted and received between the first seller terminal 21 and the first buyer terminal 11 in accordance with the recording policy in the database server 60. The contents of the call stored in the database server 60 may be used as a basis for resolving a dispute, such as a service fee, between the first seller and the first buyer.

As described above, the recording policy is preferably linked to the security care policy or the telephone intermediation policy, and the location tracking policy is preferably linked to the security care policy as described above.

In the present invention, when the service intermediary server 50 performs a match analysis based on the registered buyer registration information and the seller registration information, the purchase mode set by the buyer and the sale mode set by the seller are applied.

Match analysis according to the purchase mode is applied to the auction method, an example thereof will be described below.

When the first purchaser requests a service based on the purchaser registration information, the service intermediary server 50 performs a match analysis with the registered seller registration information based on the registered purchaser registration information. Thereafter, through the match analysis, the first seller terminal 21 that registers the sale condition that matches the purchase condition is notified of the service completion, and the first purchaser is also notified of the service completion.

However, when the first bid fails because the sale condition matching the purchase condition is not found through the match analysis, the service intermediary server 50 checks another seller belonging to the sale candidate group according to the purchase mode set by the first purchaser. To be selected.

Hereinafter, three purchase modes are illustrated as a purchase mode. However, the purchase mode of the present invention is not limited to the three types described below.

First, the automatic termination purchase mode, which is a mode for automatically terminating the service intermediary for the service request, if the match condition is not found through the match analysis.

Second, as an auto-quote purchase mode, this is a mode for searching for a matching sales condition by increasing a service fee belonging to a purchase condition by a predetermined unit during a match analysis. In the auto-acquisition purchase mode, the seller who temporarily registers the service fee closest to the purchase condition as the sale condition among the sellers belonging to the sale candidate group is temporarily selected as the service provider. Then, after notifying the buyer of the terms of the sale of the temporarily selected seller, the mode of notifying both buyers and the seller that the service is completed when a positive response is received from the buyer.

Third, the current lowest price immediate purchase mode, which is a mode in which the buyer does not have to register the service fee in the purchase condition, and other conditions included in the purchase condition of the buyer, that is, service interval, service area (origin, destination) or gender, etc. In this mode, a seller who has registered the lowest service fee among seller registration information including matching sales conditions is first selected as a service provider.

Match analysis according to the sales mode is a reverse auction method, an example thereof will be described below.

First, in the automatic bidding sale mode, when the first purchaser requests a service based on the purchaser registration information, the service intermediation server 50 registers the service area (departure point) of the purchaser registration information as a departure area (current location). Match analysis of seller registration information of sellers is performed, and a first seller who registers the lowest price as a service fee is selected as a service provider. In this case, not only the service fee but also other conditions, such as gender or age, may be further applied to the match analysis.

As another example of the automatic bidding sale mode, the service broker server 50 periodically checks the current positions of the registered seller terminals 20 in association with the location information service server 90, and accordingly the current position of each seller. Databaseized and stored in the database server 60. The stored seller's current location is preferably updated periodically. Subsequently, when the first purchaser requests a service based on the purchaser registration information, the service intermediation server 50 performs a match analysis on seller registration information of sellers currently located in the service area (origin) of the purchaser registration information. . Through the match analysis, the first seller who registers the lowest price as the service fee is selected as the service provider. In this case, not only the service fee but also other conditions, such as gender or age, may be further applied to the match analysis.

The service intermediary server 50 notifies the first purchaser of the information of the selected service provider through the match analysis, that is, the registration information of the first seller.

On the other hand, for the automatic bidding sale mode, the seller sets the number of re-bids in advance, and sets the service fee for each bid. For example, in the case where the seller sets the automatic bid sale mode and also sets the number of retenders twice, and the first bid for the specific service section is set to 20,000 won for the first bid and the first bid for 18,000 won for the second bid, the service broker server 50 Based on the set conditions, automatically searches for a purchase condition that matches the seller's condition and selects it as a service provider.

Second, in the manual bidding sale mode, when the first purchaser requests a service based on the purchaser registration information, the service intermediation server 50 registers the service area (departure point) of the purchaser registration information as a departure area (current location). Sellers or sellers identified as currently located in the service area (origin) of the buyer registration information will be first notified of the requested purchase conditions. Subsequently, the service intermediary server 50 receives a willingness to participate as a service provider from a seller terminal, and performs match analysis only on seller registration information of sellers who provided the intention to participate.

The service intermediary server 50 notifies the first purchaser of the information of the selected service provider through the match analysis, that is, the registration information of the first seller.

Third, as the lowest priced bidding sale mode, a mode for performing a match analysis based on the minimum service rate for each section set in advance by the service broker server 50 without applying the service fee for each section of the seller's registration information to the match analysis. to be. In particular, for a seller who sets the lowest priced reservation bid sale mode as the sale mode, the service provider is selected as the service provider. In the match analysis for the sellers who set the lowest priced reservation bidding sale mode, it is analyzed whether the conditions other than the service fee match the purchase conditions of the buyer. However, in the lowest priced bidding bidding mode, the registered sellers are ranked in advance and selected as service providers sequentially according to the ranking so that a particular seller among registered sellers is not selected multiple times as a service provider. .

Fourth, as a sharing bidding sales mode, it is a profit sharing sales mode in which the revenue of a seller selected as a service provider is shared with other subordinate sellers according to a predetermined ratio. This is a mode for reducing excessive competition among registered sellers and co-distributing profits. It is preferable to recruit sellers for distributing profits by service area or service interval. When the first seller sets a sharing bid sale mode in which a part of profit is to be distributed to other sellers, the service intermediation server 50 first selects the first seller as a service provider from the seller candidate group. The service intermediation server 50 distributes the revenue provided to the first seller to some sellers belonging to the seller candidate group by a predetermined ratio. Here, it is preferable that some sellers who receive the revenue of the first seller have previously set the sharing bid sale mode in the same manner as the first seller.

In particular, when the revenue distribution process according to the setting of the sharing bid sale mode is described, the service broker server 50 selects a service provider and then gives the first seller the purchase rate included in the purchase condition or the sale rate included in the sale condition. Provided as revenue. The service intermediary server 50 confirms that the first seller has set the sharing bid sale mode in advance, and divides the bidding sale mode from some sellers that belong to the seller candidate group, that is, by a predetermined ratio from the revenue of the first seller. Distribute to some pre-set vendors.

The service intermediation server 50 evaluates the first seller received from the first buyer terminal 11 or the first buyer received from the first seller terminal 21 after the service provision by the first seller is completed. Is stored in the database server 60, the evaluation is stored and managed by the purchase history of the buyer and stored by the sales history of the seller.

The service intermediary server 50 registers and manages sales management information for a service for each seller. That is, the service intermediation server 50 registers and manages the service start and end of business, daily business results, weekly business results, monthly business results, and period business results for each seller.

In addition, the service intermediary server 50 automatically manages the current sales status with reference to the registered seller registration information, and manages the sales conditions to be applied to the match analysis according to the sales mode by the seller.

4 is a block diagram showing a detailed configuration of a service intermediary server according to an embodiment of the present invention.

Referring to FIG. 4, the service broker server 50 according to the present invention includes a database manager 51, a point and mileage manager 52, a purchase manager 53, a sales manager 54, a relief care manager 55, The interface processor 56 and the controller 57 are configured. These configurations are functionally divided between the service intermediary server 50. Since the operations for them have already been described above as the operation of the service intermediary server 50, the following will describe each component.

The database manager 51 manages registration, storage, deletion, and update of buyer-specific registration information as shown in Table 1 and seller-specific registration information as shown in Table 2. The database manager 51 stores the registration information received from the buyer terminals 10 or the seller terminals 20 in the database server 60. In particular, the database management unit 51 receives the personal information of Table 1 from the corresponding buyer terminal at the time of member registration for buyers and stores it in the database server 60, and also the table that is frequently received from a specific buyer terminal in accordance with the service request The temporary registration information of 1 is stored in the database server 60. In addition, the database management unit 51 receives the personal information of Table 2 from the seller terminal at the time of registering a member for the seller and stores it in the database server 60, and also provides a service Table 2 received from a specific seller terminal Store information on the sales conditions of the database server 60.

Point and mileage management unit 52 provides points and / or mileage after completing the service brokerage by buyer or seller, accumulate points and / or mileage provided by buyer or seller, accumulate points and / Alternatively, the mileage is automatically allocated to the registered donation target based on the registered information registered through the database manager 51. In particular, as the service is completed between the first purchaser and the first seller and the service brokering is completed, the points and mileage management unit 52 provides the point and / or mileage policy to the first purchaser according to the point and / or mileage policy registered by the first seller. Or provide mileage, and the point and mileage management unit 52 assigns the cumulative points and / or cumulative mileage of the first purchaser to the registered donation target, and then automatically transfers the funds to the bank account of the donation target. Here, the time point for allocating the accumulated points and / or the accumulated mileage to the donation target is determined to be the time point at which the service is completed by the first seller in consideration of the deduction of the provided points and / or mileage.

The purchase management unit 53 and the sales management unit 54 perform a match analysis by auction or reverse auction method according to a purchase policy and a sales policy based on the registered information registered by the buyer and the registered information registered by the seller. Accordingly, the service is brokered between the first buyer and the first seller.

The purchase management unit 53 receives the purchase conditions including the service contents, the service fee, the service interval, the service request time, the service area, and the like of Table 1, and the sale matches the purchase conditions in the registered information of the plurality of sellers registered in advance. Search for the first seller who registered the condition. Accordingly, while selecting the first seller who registered the sales conditions that match the purchase conditions as the service provider, the sales candidate group described above is also selected.

The purchase management unit 53 performs a match analysis based on the purchase mode set by the buyer in selecting the first seller and the sales candidate group. Since the purchase mode has already been described above, details thereof will be omitted.

When selecting a service provider from a sales candidate group, the purchase management unit 53 notifies the buyer of the sales conditions of the seller. After that, when a positive response is received from the buyer, the purchase management unit 53 notifies the buyer and the seller of the completion of the service.

As the sales management unit 54 receives the sales conditions including the service contents, service areas, service sales intervals, and various service fees in Table 2, the sales management unit 54 selects the purchase conditions that match the sales conditions from the registered information of the plurality of registered buyers. Search for the registered first buyer. Accordingly, while selecting the first purchaser who registered the purchase condition that matches the sales condition as the service purchaser, the purchase candidate group described above is also selected.

The sales management unit 54 performs a match analysis based on the sales mode set by the seller in selecting the first buyer and the purchase candidate group. Here, since the selling mode has already been described above, details thereof will be omitted.

When selecting a service purchaser from the purchase candidate group, the sales management unit 54 notifies the seller of the purchase condition of the buyer. Then, if a positive response is received from the seller, the sales management unit 54 notifies the seller and the buyer of the completion of the service.

The assured care management unit 55 assigns a dedicated service telephone number to the seller who set the assured care service on the basis of the above assured care policy, and receives the assured care service from the seller, the time period set by the seller and its Provides safe care services in the manner set by the seller (call recording, movement tracking, security personnel dispatch, insurance linkage, etc.). Here, since the security care service has already been described above, details thereof will be omitted.

The interface processor 56 provides the buyer terminal with a buyer interface for registering a member, setting a purchase mode by the buyer, obtaining registration information of the buyer, informing the buyer of information for providing the service, and evaluating the service after providing the service. to provide.

The interface processing unit 56 registers the seller for the seller, sets the sale mode by the seller, obtains the seller's registration information, informs the seller of the information for providing the service, sets the safety care service, and evaluates the service for the service after the service is provided. Provide the interface to the seller terminal.

The controller 57 controls the overall operations of the database manager 51, the point and mileage manager 52, the purchase manager 53, the sales manager 54, the security care manager 55, and the interface processor 56. do.

The following describes a real time automatic mediation service procedure based on the apparatus of the present invention described above.

FIG. 5 is a flowchart illustrating a real-time automatic mediation service procedure according to an embodiment of the present invention, and defines a buyer who requests a real-time automatic mediation for a specific service and purchases the service as a first purchaser and sells the service. A seller is defined as a first seller.

Referring to FIG. 5, the service intermediation server 50 receives purchase information including information on the purchaser and purchase conditions for the service from the multiple purchaser terminals 10 connected on the communication network, and also on the communication network. Receive sales information including information on the seller and sales conditions for the service from the connected multiple seller terminals 20 (S10).

The service intermediary server 50 registers the received purchase information as a purchase policy and registers the received sale information as a sale policy (S11), and stores the registration information accordingly in a database server (S12).

As a real-time automatic brokerage is requested for a specific service from a specific buyer or a specific seller (S13), the service broker server performs at least one match analysis based on a purchase policy for multiple buyers and a sale policy for multiple sellers ( S14). Here, the particular buyer is the first buyer described above and the particular seller is the first seller described above. 6 is a procedure according to the request for real-time automatic mediation from the first buyer, Figure 7 is a procedure according to the request for real-time automatic mediation from the first seller.

The service intermediation server 50 selects a first seller who provides the same service as the first purchaser who purchases the service through the result of the match analysis (S15). The at least one match analysis procedure will be described with reference to FIGS. 8 and 9.

Subsequently, the service intermediary server 50 transmits the information of the first purchaser and its purchase information to the first purchaser terminal 21 while transmitting the information of the first seller and its sales information to the first purchaser terminal 11 as the service is completed. (S16). At this time, the service intermediary server 50 is transmitted to the information of the first seller including the seller alternative phone number in place of the phone number of the first seller, and also replaces the phone number of the first buyer in the information of the first buyer. Send the buyer's alternative phone number.

The service intermediary server 50 transmits each piece of information to the first buyer terminal 11 and the first seller terminal 21, thereby automatically real-time for the service between the first buyer terminal 11 and the first seller terminal 21. Complete the mediation (S18).

Optionally, the service intermediation server 50 may use the above-described seller alternative phone number and buyer alternative phone number after transmitting the information to the first seller terminal 21 and the first buyer terminal 11 as the service is completed. It is also possible to connect the communication between the first seller terminal 21 and the first buyer terminal 11 (S17).

6 is a flowchart illustrating a real-time automatic brokering service procedure according to another embodiment of the present invention, which is an auction method based on purchase information of a buyer.

Referring to FIG. 6, information about a seller and sales information including sales conditions for the service are received from a plurality of seller terminals 20 connected on a communication network (S20).

The service intermediary server 50 registers the received sales information as a sales policy (S21), and stores the registration information accordingly in the database server (S22).

As a real-time automatic mediation for a specific service is requested from a specific buyer (S23), the service intermediary server performs at least one match analysis based on the sales policy for multiple sellers (S24). Here, the particular buyer is the first buyer described above.

The service intermediation server 50 selects a first seller who provides a service to the first buyer through the result of the match analysis (S25). The at least one match analysis procedure will be described with reference to FIG. 8.

Subsequently, the service intermediary server 50 transmits the information of the first purchaser and its purchase information to the first purchaser terminal 21 while transmitting the information of the first seller and its sales information to the first purchaser terminal 11 as the service is completed. (S26). At this time, the service intermediary server 50 is transmitted to the information of the first seller including the seller alternative phone number in place of the phone number of the first seller, and also replaces the phone number of the first buyer in the information of the first buyer. Send the buyer's alternative phone number.

The service intermediary server 50 transmits each piece of information to the first buyer terminal 11 and the first seller terminal 21, thereby automatically real-time for the service between the first buyer terminal 11 and the first seller terminal 21. Complete the mediation (S28).

Optionally, the service intermediation server 50 may use the above-described seller alternative phone number and buyer alternative phone number after transmitting the information to the first seller terminal 21 and the first buyer terminal 11 as the service is completed. It is also possible to connect the communication between the first seller terminal 21 and the first buyer terminal 11 (S27).

7 is a flowchart illustrating a real-time automatic brokering service procedure according to another embodiment of the present invention, which is a reverse auction method based on sales information of a seller.

Referring to FIG. 7, information about a buyer and purchase information including a purchase condition for the service are received from a plurality of buyer terminals 10 connected on a communication network (S30).

The service intermediation server 50 registers the received purchase information as a purchase policy (S31), and stores the registration information accordingly in the database server (S32).

As a real-time automatic mediation for a specific service is requested from a specific seller (S33), the service mediation server performs at least one match analysis based on a purchase policy for a plurality of buyers (S34). Here, the particular seller is the first seller described above.

The service intermediation server 50 selects a first buyer who purchases a service from the first seller through the result of the match analysis (S35). The at least one match analysis procedure will be described with reference to FIGS. 9 and 10.

Subsequently, the service intermediary server 50 transmits the information of the first purchaser and its purchase information to the first purchaser terminal 21 while transmitting the information of the first seller and its sales information to the first purchaser terminal 11 as the service is completed. (S36). At this time, the service intermediary server 50 is transmitted to the information of the first seller including the seller alternative phone number in place of the phone number of the first seller, and also replaces the phone number of the first buyer in the information of the first buyer. Send the buyer's alternative phone number.

The service intermediary server 50 transmits each piece of information to the first buyer terminal 11 and the first seller terminal 21, thereby automatically real-time for the service between the first buyer terminal 11 and the first seller terminal 21. Complete the mediation (S38).

Optionally, the service intermediation server 50 may use the above-described seller alternative phone number and buyer alternative phone number after transmitting the information to the first seller terminal 21 and the first buyer terminal 11 as the service is completed. It is also possible to connect the communication between the first seller terminal 21 and the first buyer terminal 11 (S37).

8 is a flowchart illustrating a real-time automatic brokering service procedure according to another embodiment of the present invention, which is an auction method based on purchase information of a buyer.

Referring to FIG. 8, information about a seller and sales information including a sale condition for the service are received from a plurality of seller terminals 20 connected on a communication network (S40).

The service intermediary server 50 registers the received sales information as a sales policy (S41), and stores the registration information accordingly in the database server (S42).

As a real-time automatic mediation for a specific service is requested from a specific buyer (S43), the service intermediary server performs at least one match analysis based on the sales policy for multiple sellers (S44). Here, the particular buyer is the first buyer described above.

The service intermediation server 50 selects a first seller who sells the service to the first buyer through the result of the match analysis (S45). The at least one match analysis procedure will be described with reference to FIGS. 9 and 10.

Subsequently, the service intermediation server 50 transmits the first buyer's information and its sales information to the first buyer's terminal 11 while transmitting the information of the first buyer and its purchase information to the first seller's terminal 21 as the service is completed. (S46). At this time, the service intermediary server 50 is transmitted to the information of the first buyer including the buyer replacement phone number in place of the phone number of the first buyer, and also replaces the phone number of the first seller in the information of the first seller. Send the seller's replacement phone number.

The service intermediary server 50 transmits each piece of information to the first seller terminal 21 and the first buyer terminal 11, thereby automatically real-time the service between the first seller terminal 21 and the first buyer terminal 11. Complete the mediation (S48).

Optionally, the service intermediation server 50 may use the above-described buyer alternative telephone number and seller alternative telephone number after transmitting the information to the first buyer terminal 11 and the first seller terminal 21 as the service is completed. It is also possible to connect the communication between the first buyer terminal 11 and the first seller terminal 21 (S47).

9 is a flowchart illustrating at least one match analysis procedure according to an embodiment of the present invention, and illustrates a match analysis procedure based on a purchase fee of a purchaser who requests a service.

9 is a procedure in which a service is requested using the purchase information including a purchase condition from the first purchaser terminal 11. First, the service intermediation server 50 is a service purchase fee included in the purchase condition of the first purchaser. A first match analysis is performed on other conditions except for a single candidate seller group including a plurality of sellers (S50, S51), and then a service registered by a plurality of sellers belonging to the first purchaser and seller candidate group. The second match analysis between sales rates is performed at least once (S52).

In FIG. 9, the service intermediation server 50 uses the purchase rate included in the purchase condition of the first purchaser as the initial reference rate, and sets the initial reference rate every time within a rate range allowed by the first purchaser in the purchase condition. As they fluctuate, they compare with the sales rates registered by multiple sellers in the seller candidate group.

In other words, the purchase price included in the purchase condition of the first purchaser is used as the initial reference rate, and the first reference rate is first compared with the selling rate registered by a plurality of sellers belonging to the seller candidate group (S52a).

Subsequently, in the first comparison result, when the rate matching the initial reference rate is not found among the sale rates registered by the multiple sellers belonging to the candidate candidate group (S52b), the service intermediation server 50 is the first reference applied in the first comparison. The second purchase rate in which the predetermined amount is changed in the rate is secondly compared with the selling rate registered by multiple sellers belonging to the seller candidate group (S52c). Here, the second purchase fee is a certain amount increased from the initial purchase fee.

Subsequently, when the rate corresponding to the second purchase rate is not found among the sale rates registered by the multiple sellers belonging to the seller candidate group in the second comparison result (S52d), the service intermediation server 50 is applied in the second comparison. The third purchase rate, the predetermined amount of which is changed in the second purchase rate, is compared with the selling rate registered by a plurality of sellers belonging to the seller candidate group in the third step (S52e). Here, the third purchase fee is a certain amount increased from the second purchase fee.

The number of times of comparing rates in the second match analysis may be determined by a range of rates allowed by the first purchaser who requested the service. When the comparison cycle increases, it is desirable that the purchase fee increases by a certain amount within the range of charges allowed by the first buyer.

As a result, a seller who registers a selling price that matches the changing purchase price in the second match analysis is selected as a service provider (S53).

As a result, when the purchase price and the selling price which are changed in the second match analysis are identical (S52f), the seller who registers the selling amount is selected as the service provider (S53).

FIG. 10 is a flowchart illustrating at least one match analysis procedure according to another embodiment of the present invention, and illustrates a match analysis procedure based on a selling rate of a seller requesting a service.

FIG. 10 is a procedure in which a service is requested using the sales information including the sales condition from the first seller terminal 21. First, the service intermediation server 50 includes the service sales rate included in the sales condition of the first seller. A first match analysis is performed on other conditions except for one time to select a candidate candidate group including a plurality of buyers (S60, S61), and then the service of the first seller and the number of buyers belonging to the buyer candidate group are registered. The second match analysis between the purchase fee is performed at least once (S62).

In FIG. 10, the service intermediation server 50 uses the selling rate included in the selling condition of the first seller as the initial reference rate and sets the initial reference rate every time by a predetermined amount within the rate range allowed by the first selling agent under the selling condition. As they fluctuate, they compare with the purchase rates registered by multiple buyers in the buyer candidate group.

That is, the first selling price included in the selling condition of the first seller is used as an initial reference rate, and the first selling rate is first compared with the purchasing price registered by a plurality of buyers belonging to the purchaser candidate group (S62a).

Subsequently, in the first comparison result, when the rate matching the initial reference rate is not found among the purchase rates registered by the plurality of buyers belonging to the buyer candidate group (S62b), the service intermediation server 50 is the first reference applied in the first comparison. The second selling price in which the predetermined amount is changed in the rate is secondly compared with the purchasing price registered by the plurality of buyers belonging to the buyer candidate group (S62c). Here, the second selling price is a predetermined amount reduced from the initial standard price.

Subsequently, when the rate corresponding to the second selling rate is not found among the purchase rates registered by the plurality of buyers belonging to the buyer candidate group in the second comparison result (S62d), the service intermediation server 50 is applied in the second comparison. The third selling price in which the predetermined amount is changed in the second selling price is compared with the purchasing price registered by a plurality of buyers belonging to the purchaser candidate group (S62e). Here, the third selling price is a predetermined amount reduced from the second selling price.

The number of times of comparing rates in the second match analysis may be determined by a range of rates allowed by the first seller who requested the service. When the comparison time increases, it is preferable that the selling rate is reduced by a certain amount within the rate range allowed by the first seller.

As a result, when the selling price and the purchasing price that are changed in the second match analysis are identical (S62f), the purchaser who registers the purchase amount is selected as the service purchaser (S63).

FIG. 11 is a flowchart illustrating a point and / or mileage management procedure according to an embodiment of the present invention. The point and / or mileage are given to the buyer and the seller, and the points and / or mileage of the buyer and the seller are to be donated. The procedure provided for is shown.

Referring to FIG. 11, the service intermediation server 50 provides the database server 60 with purchase information including purchaser registration information as shown in Table 1 and seller information as shown in Table 2 above. (S70).

The database server 60 registers the received purchase information as a purchase policy and also registers the received sale information as a sale policy (S71).

Subsequently, as the service provider or the service purchaser is selected through the service intermediation process performed by the service intermediation server 50 and the service intermediation is completed (S72), the service intermediation server 50 may purchase the purchase history of the buyer and the seller's sales. The history is provided to the database server 60 (S73).

The database server 60 updates or stores the received purchase history and sales history, respectively (S74). In other words, when a new purchase history for a buyer who has already stored a purchase history is provided from the service intermediation server 50, the previous purchase history is updated, and a new sales history for the seller whose sales history is already stored is service brokered. If provided from the server 50, the previous sales history is updated.

Subsequently, the database server 60 updates or stores points and / or miles of the corresponding buyer according to the provided purchase history, and updates or stores points and / or miles of the corresponding seller according to the provided sales history (S75). . That is, a point and / or mileage according to a new purchase history is added to the previous point and / or mileage of a buyer that already stores points and / or mileage, and the previous point of the seller that already has points and / or mileages stored. And / or the mileage is added to a certain point and / or mileage according to the new sales history.

Subsequently, the service intermediary server 50 automatically allocates the updated or stored points and / or miles to the donation target registered or set by the corresponding buyer or seller (S76).

Subsequently, the service intermediary server 50 automatically transfers the amount corresponding to the points and / or miles allocated to the donation target to the bank account of the donation target (S77). Here, the service intermediary server 50 automatically transfers periodically according to a schedule set in the donation target bank account, or when the cumulative amount of points and / or miles allocated to the donation target becomes a predetermined amount or more, Automatic transfer to bank account.

12 is a flowchart illustrating a relief care service procedure according to an embodiment of the present invention.

Referring to FIG. 12, after the service provider or the service purchaser is selected through the service intermediation procedure performed by the service intermediation server 50 and the service intermediation is completed (S80), the first seller terminal 21 may use the service intermediation server ( 50) request the assured care service (S81).

Subsequently, the first seller terminal 21 provides the location information to the location information service server 90 for the safe K service (S82), and thus the location information service server 90 from the first seller terminal 21. Position tracking for the first seller terminal 21 is performed using periodically received location information (S83).

The location information service server 90 continuously tracks the location of the first seller terminal 21, and the location information service server 90 obtains an expected movement path of the first seller terminal 21 from the service intermediation server 50. Provided to determine whether the current position of the first seller terminal 21 is normal or out of the movement path (S84).

If the first seller terminal 21 is moved away from the abnormal location, the location information service server 90 reports the fact that the travel path departure to the service broker server 50 (S85), accordingly the service broker server 50 automatically reports the emergency situation to the nearest police station or earth zone at the tracked final position when the movement route is displaced (S86).

10: multiple buyer terminals 20: multiple seller terminals
30: communication network 50: service intermediary server
51: database management unit 52: point and mileage management unit
53: purchase management unit 54: sales management unit
55: safety care unit 56: interface processing unit
60: database server 70: telephone broker
90: location information service server

Claims (37)

Receive purchase information including information on the buyer and purchase conditions for the service from the multiple buyer terminals connected on the communication network, and receive information on the seller and the sales conditions on the service from the multiple seller terminals connected on the communication network. A first purchaser who purchases the service through at least one match analysis between the purchase condition and the sale condition after receiving the sale information including the purchase information, registering the purchase information as a purchase policy, and registering the sale information as a sale policy; A first seller terminal and a first seller terminal of the first seller providing the service are selected, the first buyer terminal is transmitted to the first buyer terminal and the first seller terminal is sent to the first seller terminal. Mediating the service between the first buyer terminal and the first seller terminal by transmitting Service intermediation server for processing;
Interworking with the service mediation server, storing the purchase policy of the plurality of buyer terminals and the sales policy of the plurality of seller terminals registered through the service mediation server, and storing the result of the match analysis processed through the service mediation server And a database server configured to store mediation information of the service performed between the first purchaser and the first seller after the mediation of the service by the service mediation server is completed. Device. The method of claim 1,
And a telephone intermediation server interworking with the service intermediation server and intermediating voice or data communication between the first buyer terminal and the first seller terminal as the service intermediary server processes the intermediation for the service. Real time automatic mediation service device, characterized in that. The real-time automatic mediation of claim 1, wherein at least one of voice and data exchanged between the first buyer terminal and the first seller terminal is stored in the database server according to a communication connection by the telephone mediation server. Service device. The method of claim 1, wherein the database server,
After the mediation of the service by the service intermediation server is completed, the purchase history for the first buyer and the sales history for the first seller is stored,
Store points or miles awarded for the first purchaser according to the purchase history,
And a point or mileage granted according to the sales history for the first seller. The method of claim 4, wherein the service intermediary server,
Include a donation target in the purchase policy of the first buyer, register a donation target in the sales policy of the first seller, and automatically allocate the points or miles stored in the database server to the donation target, respectively. Real-time automatic brokerage service device, characterized in that the automatic transfer of the amount of points or miles to the bank account of the donation target. The method of claim 5, wherein the service intermediary server,
The automatic remittance periodically according to a schedule set in the donation target bank account, or when the cumulative amount of points or miles allocated to the donation target is more than a predetermined amount, the automatic transfer to the bank account of the donation target Automated mediation service device. The method of claim 4, wherein the service intermediary server,
After the mediation of the service is completed, if a transaction abandon notification is received from at least one of the first buyer terminal and the first seller terminal, the point or mileage of the first buyer or the first seller stored in the database server Real-time automatic mediation service device, characterized in that deduction. The method of claim 1, wherein the service intermediary server,
As the service is requested using the purchase information including the purchase condition from the first buyer terminal, the first seller who registers the sale condition in which the service matches the requested purchase condition in the registered sales policy is performed. Real-time automatic brokerage service device, characterized in that selected as a provider. The method of claim 8, wherein the service intermediary server,
The service provider may select the service provider from a seller candidate group that registers a sales condition that matches a part of the purchase conditions because the sales condition that matches the purchase condition for which the service is requested is not registered in the sales policy. Mediation service device. The method of claim 1, wherein the service intermediary server,
As the service is requested using the sales information including the sales condition from the first seller terminal, the first purchaser who registers the purchase condition that matches the requested sales condition in the registered purchase policy is the service. Real-time automatic brokerage service device, characterized in that selected as the buyer. The method of claim 10, wherein the service intermediary server,
As the purchase condition matching the sale condition for which the service is requested is not registered in the purchase policy, the service purchaser is selected from a buyer candidate group that has registered the purchase condition matching with some of the sale conditions. Mediation service device. The method of claim 1, wherein the service intermediary server,
As the service is requested using the purchase information including the purchase condition from the first buyer terminal, the match analysis is performed on other conditions except for the purchase fee of the service included in the purchase condition of the first buyer. And selecting a seller candidate group including a plurality of sellers, and thereafter performing the match analysis between the purchase price of the first buyer and the sale price of the service registered by the plurality of sellers belonging to the seller candidate group to perform the match at least once. And a first seller belonging to a seller candidate group as the service provider. The method of claim 12, wherein the service intermediary server performs the match analysis on the purchase price of the first purchaser at least once,
The first selling price of the first buyer and the selling price registered by a plurality of sellers belonging to the seller candidate group varying by the predetermined amount within the rate range allowed by the first buyer each time. Real-time automatic mediation service device, characterized in that the comparison. The method of claim 13, wherein the service intermediary server performs the match analysis on the purchase price of the first purchaser at least once,
First comparing the initial reference rate with the selling rate registered by a plurality of sellers belonging to the seller candidate group;
In the first comparison result, when the rate corresponding to the initial reference rate is not found among the sale rates registered by the multiple sellers belonging to the seller candidate group, the second purchase rate is changed from the initial reference rate. A second comparison with the above-mentioned sale rate registered by a number of sellers belonging to the seller candidate group,
As a result of the second comparison, when the rate corresponding to the second purchase rate is not found among the sale rates registered by the plurality of sellers belonging to the seller candidate group, the third purchase rate in which the predetermined amount is changed from the second purchase rate. Real-time automatic mediation service apparatus characterized in that the third comparison with the selling rate registered by a number of sellers belonging to the seller candidate group. The method according to any one of claims 12 to 14,
The first seller belonging to the seller candidate group according to a result of comparing the initial reference rate with the selling rate registered by a plurality of sellers belonging to the seller candidate group while varying by a predetermined amount within the rate range allowed by the first buyer. Real time automatic mediation service device characterized in that the selection as the service provider. The method of claim 12, wherein the service intermediary server performs the match analysis on the purchase price of the first purchaser at least once,
With the purchase rate of the first purchaser as the initial reference rate, each time the initial reference rate is increased by a predetermined amount within the rate range allowed by the first buyer, and the sales rate registered by multiple sellers belonging to the seller candidate group Real-time automatic mediation service device, characterized in that the comparison. The method of claim 12, wherein the service intermediary server,
When the first seller is selected as the service provider, real-time automatic brokerage service device for distributing the revenue provided to the first seller to some sellers belonging to the seller candidate group by a predetermined ratio. The method of claim 17, wherein the service intermediary server,
Real-time automatic mediation, characterized in that the first seller is first selected as the service provider, as the sales mode set from the first seller terminal is preset to the revenue distribution sales mode for distributing a part of profit to other sellers. Service device. 19. The apparatus of claim 18, wherein some of the sellers receiving the revenue of the first seller have previously set the income distribution mode as the sales mode. The method of claim 1, wherein the service intermediary server,
As the service is requested using the sales information including the sales condition from the first seller terminal, the match analysis is performed on conditions other than the sales fee of the service included in the sales condition of the first seller. And selecting a buyer candidate group including a plurality of buyers, and thereafter, performing the match analysis between the selling price of the first seller and the purchase price of the service registered by the plurality of buyers belonging to the buyer candidate group by performing the match at least once. And a first purchaser belonging to a buyer candidate group as the service purchaser. 21. The method of claim 20, wherein the service intermediary server performs the match analysis on the sales fee of the first seller at least once;
The purchase rate registered by a plurality of buyers belonging to the buyer candidate group while varying the initial reference rate by a predetermined amount each time using the selling rate of the first seller as the initial reference rate. Real-time automatic mediation service device, characterized in that the comparison. The method of claim 21, wherein the service intermediary server performs the match analysis on the selling price of the first seller at least once;
First comparing the initial reference rate with the purchase rate registered by a plurality of buyers belonging to the candidate candidate group,
In the first comparison result, when the rate matching the initial reference rate is not found among the purchase rates registered by the plurality of buyers belonging to the buyer candidate group, the second selling rate is changed from the initial reference rate. A second comparison with the purchase rate registered by a number of buyers belonging to the buyer candidate group,
As a result of the second comparison, when the rate corresponding to the second sale rate is not found among the purchase rates registered by the plurality of buyers belonging to the buyer candidate group, the third sale rate in which the predetermined amount is changed from the second sale rate. And a third comparison with the purchase rate registered by a plurality of buyers belonging to the buyer candidate group. The method according to any one of claims 20 to 22,
The first purchaser belonging to the buyer candidate group according to a result of comparing the initial reference rate with the purchase rate registered by a plurality of buyers belonging to the buyer candidate group while varying by a predetermined amount within the rate range allowed by the first seller. Real-time automatic mediation service device characterized in that the selection as the service buyer. 21. The method of claim 20, wherein the service intermediary server performs the match analysis on the sales fee of the first seller at least once;
The first selling price of the first seller and the purchase rate registered by a plurality of buyers belonging to the buyer candidate group while decreasing the initial reference rate by a predetermined amount each time within the rate range allowed by the first selling agent. Real-time automatic mediation service device, characterized in that the comparison. The method of claim 1, wherein the service intermediary server,
In response to the request for a relief care service from the first seller terminal, during the service to support the periodic location tracking of the first seller terminal and the periodic communication with the first seller terminal and the recording of the call content according to the communication Real-time automatic mediation service device, characterized in that. The method of claim 25,
The service intermediation server assigns a dedicated service telephone number to the first seller terminal for the security care service,
The first seller terminal is a real-time automatic intermediary service device, characterized in that for requesting the assured care service by sending a simple message or a simple call to the service intermediary server to the assigned dedicated service telephone number using a shortcut key. The method of claim 25, wherein the service intermediary server,
When the moving path is deviated to an abnormal position in the periodic location tracking process for the first seller terminal, the emergency situation is automatically reported to the police station or earth zone near the final position of tracking the first seller terminal. Real-time automatic brokerage service device. The method of claim 1,
In conjunction with the service intermediation server,
The first seller to receive the location information from each of the multiple seller terminal to automatically set the service area for each seller based on the location information for each seller, and to determine the current location of the first seller terminal. And a location information service server for receiving location information from a terminal and receiving location information from the first buyer terminal to determine a current location of the first buyer terminal. The method of claim 28, wherein the service intermediary server,
The first buyer terminal and the first buyer terminal when the location of the first buyer terminal is included in the business area set by the first seller terminal based on the location information of the first buyer terminal provided by the location information service server. Real time automatic mediation service device, characterized in that for intermediary processing for the service between the first seller terminal. The method of claim 1, wherein the service intermediary server,
Providing a purchaser application for registration of information and registration of a purchase policy to the plurality of purchaser terminals including the first purchaser terminal,
Real-time automatic brokerage service device, characterized in that to provide the seller application for registration of the information and registration of the sales policy to the multiple seller terminal including the first seller terminal. The method of claim 1, wherein the service intermediary server,
When the information of the first buyer is transmitted, an alternative telephone number in place of the telephone number of the first buyer terminal is transmitted to the first seller terminal,
When transmitting the information of the first seller, the real-time automatic brokerage service device, characterized in that for transmitting the substitute telephone number in place of the telephone number of the first seller terminal to the first buyer terminal. The method of claim 1,
The purchase policy includes at least one of the fee of the service and the gender, age and experience of the seller providing the service,
The selling policy includes at least one of a fee of the service and a gender and age of a buyer who purchases the service. 33. The method of claim 32,
The fee of the service included in the purchase policy is composed of an initial reference fee for purchasing the service, an amount increased each time in the match analysis from the initial reference fee, and a fee range that varies from the initial reference fee. ,
The fee of the service included in the sales policy is composed of an initial base rate for selling the service, an amount reduced every time during the match analysis from the initial base rate, and a fee range that varies from the initial base rate. Real-time automatic mediation service device, characterized in that. The telephone intermediation server of claim 1, further comprising a telephone intermediation server interworking with the service intermediation server and mediating voice communication or data communication between the first buyer terminal and the first seller terminal in accordance with an intermediary process through the service intermediation server. Real-time automatic mediation service device, characterized in that. 35. The system of claim 34, wherein the telephone mediation server and the database server interoperate to exchange at least one of voice and data exchanged between the first buyer terminal and the first seller terminal according to a communication connection through the telephone mediation server. Real-time automatic mediation service device, characterized in that the database server stores. A purchaser terminal having a purchaser application for registering information to a service intermediation server connected on a communication network, and transmitting purchase information including purchase information about the purchaser and service conditions through the purchaser application; And
A seller application for registering information to the service intermediation server connected to the communication network, and a seller terminal for transmitting sales information including information on the seller and sales conditions for the service through the seller application; ,
The buyer is selected as the buyer of the service and the seller is selected as the result of a match analysis performed at least once in the service intermediation server using the purchase information registered through the buyer application and the sales information registered through the seller application. As the seller of the buyer terminal, the buyer terminal receives the information about the seller through the buyer application and the seller terminal receives the information about the buyer through the seller application, real-time automatic mediation service terminal . The method of claim 36,
The buyer application connects voice communication or data communication with the seller terminal after receiving the information on the seller,
The seller application is a real-time automatic brokering service terminal, characterized in that for connecting the voice communication or data communication with the buyer terminal after receiving the information about the buyer.

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