KR20090004383A - Automatic teller system and automatic teller machine thereof - Google Patents

Abstract

An unmanned contract system and a device thereof are provided to reduce the transaction time in case a user performs a contract which needs a plurality of certificates. An unmanned contract device includes the followings. An information storage unit stores the size information of a certificate corresponding to a general certificate. An accepting unit receives the selective input of a plurality of certificates proving the identity of client. A reading unit reads the size information of each certificate based on selected a plurality of certificates. A transmitting unit transmits the certificate information with attached each coordinate area to an operator terminal.

Description

Unmanned Contract System and Automatic Unmanned Contractor {Automatic Teller System and Automatic Teller Machine Thereof}

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an unmanned contract system and an unmanned contract machine used when a contract such as opening an account or applying for a loan is made using an unmanned contractor provided at a financial institution.

In the conventional unmanned contract system, when an operator terminal operated by an operator is installed in a center of a financial institution and connected to an unmanned contractor installed in each branch office or the like, and a contract is made with a customer using an unmanned contractor by communication, When reading an image of a certificate certifying the identity of the unmanned contractor, the unattended contractor selects the certificate brought to the customer, sends the selected type of certificate to the operator terminal, and the operator is a certificate such as a commonly used license. Select the size of the corresponding certificate from the selection screen of the operator terminal, and if the certificate is not a commonly used certificate such as an employee's certificate, the operator calls the customer to confirm the type and size, selects the confirmed size, and selects the operator. Operator terminal which inputted to terminal and received this Reads the read range corresponding to the selected size from the storage unit and transmits it to the unmanned contractor, which reads the image of the certificate based on the received read range.

In this case, when a plurality of certificates are read, the above operation is repeated for each certificate (see Patent Document 1, for example).

[Patent Document 1] Japanese Unexamined Patent Application Publication No. 2005-130407 (Mainly, Paragraph 0015 on page 4-Paragraph 0023 on Page 5, Fig. 4)

However, in the above-described conventional technique, when reading a plurality of certificates, the unmanned contractor causes the customer to select a type of certificate for each of the plurality of certificates, thereby providing a reading range corresponding to the size input by the operator. In the case of a financial institution that requires the submission of a plurality of certificates, the reading operation must be repeated for each of the plurality of certificates, and the transaction time in the contract increases. There is a problem that the operation efficiency of the unmanned contractor is lowered.

An object of the present invention is to provide a means for shortening the transaction time when a contract requiring a plurality of certificates is executed by using an unmanned contractor.

MEANS TO SOLVE THE PROBLEM In order to solve the said subject, in the unmanned contract system which connected the operator terminal operated by an operator, and the unmanned contractor operated by a customer, the said unmanned contractor respond | corresponds to a general certificate and the size information of the certificate. The size of each certificate from the certificate size information storage means based on the certificate size information storage means for storing the information, means for accepting selection input of a plurality of certificates for verifying the identity of the customer, and the selected plurality of certificates. Means for reading information, means for setting a coordinate area for reading each certificate image based on the respective size information read, means for displaying the set coordinate area, and the displayed coordinate area. Means for reading a certificate image of a plurality of sets of certificates and obtaining a composite certificate image; Means for transmitting, to the operator terminal, certificate information appended to each of the set coordinate areas to the obtained composite certificate image, wherein the operator terminal comprises: means for receiving the certificate information from the unmanned contractor; And a means for dividing the received composite certificate image of the received certificate information into respective certificate images on the basis of the coordinate area, and means for displaying the plurality of divided certificate images, respectively.

Accordingly, the present invention can reduce the number of readings of a certificate image, and does not require a communication time with an operator terminal for setting a reading area of a general certificate. This can shorten the transaction time.

EMBODIMENT OF THE INVENTION Below, the Example of the unmanned contract system which concerns on this invention is described with reference to drawings.

Example 1

1 is a block diagram showing the system configuration of the first embodiment, Figure 2 is a perspective view showing the appearance of the unmanned contractor.

In FIG. 1 and FIG. 2, 1 is an unmanned contract machine, which is installed in stores such as unmanned corners and unmanned booths of branch offices of financial institutions such as banks and consumer banks, and operated by customers to make contracts or contracts with financial institutions. Used to carry out various transactions such as later borrowing.

2 is an operator terminal, which is provided in a center of a financial institution, and is used by an operator such as a consultant in a financial institution to perform a transaction with a customer, a call at that time, and the like.

The operator terminal 2 is configured to be connected to the unmanned contractor 1 via a communication network 3, such as a dedicated line, an ISDN, a telephone line, or a telephone line, to enable data communication with each other.

11 is a control unit of the unmanned contractor 1, which connects to the operator terminal 2 via the communication network 3, controls each part of the unmanned contractor 1, and executes contract processing with the customer. Both also control data communication.

12 is a storage unit, in which a program executed by the control unit 11, a processing result by the control unit 11, and the like are stored.

13 is an operation display unit, which is composed of a combination of a display screen 13a such as Crt or Lcd and an input means such as a touch panel, and displays various selection screens, input screens, screens for prompting the treatment of customers, and the like. , The input from the customer is accepted by the input means.

14 is a scanner as a certificate reading unit, and has a function of reading an image of a certificate for verifying the identity of a customer such as a license or health insurance card.

In the scanner 14 of this embodiment, the reading surface 14a is formed in the size of an A4 plate, a cover for protecting the reading surface 14a is provided, and the control unit 11 sets a certificate by closing the cover. To be recognized.

In addition, the scanner 14 shown in FIG. 2 is shown in the state which removed the cover.

15 is a book reading printing unit which has a function of reading an image of a book such as an application form or a contract, and printing a copy of the contract.

16 is a card issuing unit which has a function of creating and issuing a card used for transactions to a customer who has opened a new account.

Reference numeral 17 denotes a photographing unit, which is provided in the unmanned contract machine 1 and includes a camera capable of photographing a face image or the like of a customer.

18 is a customer calling unit, which is composed of a speaker 18a for notifying a call from an operator and the like, a handset 18b having a microphone and a speaker for communicating with an operator, and the like.

21 is a control unit of the operator terminal 2, which is connected to the unmanned contractor 1 via the communication network 3, controls each unit of the operator terminal 2, and also controls data communication and the like.

22 is a storage unit, in which a program executed by the control unit 21, a processing result by the control unit 21, and the like are stored.

23 is a display unit, which is provided with a display screen such as Crt or Lcd to display a face image of a customer sent from the unmanned contractor 1, an image of a certificate or a voucher, and a selection screen of a task performed by an operator. It has a function.

24 denotes an input unit, which is composed of a keyboard, a mouse, or the like, which is operated by an operator to input necessary matters necessary for selection input, contract, and the like.

Reference numeral 25 denotes an operator call unit, which is composed of a headset having a microphone and a speaker for the operator to talk to a customer.

The storage unit 12 of the unmanned contractor 1 receives an input of a transaction selected by a customer, and communicates with an operator terminal based on this to a normal business processing program having a function of automatically performing a transaction with the customer. When reading the image of the certificate at the time of contract, the coordinate area of the plurality of types (in this embodiment, two types) of certificate images brought by the customer is set, and the certificate images of the two types of certificates set accordingly are simultaneously displayed. A drone processing execution program to which a certificate image reading processing program or the like having a function of reading and obtaining a composite certificate image and transmitting the same to the operator terminal 2 has been stored in advance, and the drone processing execution program executed by the control unit 11 is executed. By the following steps, the respective functional means as hardware of the unmanned contractor 1 of this embodiment are formed.

In the storage unit 12, a certificate size information table in which size information indicating the size is recorded is stored in advance, corresponding to the certificate names of general certificates such as a license, health insurance card, and a cash card.

In the certificate size information table of this embodiment, a certificate name of a certificate is classified into four certificate sizes and recorded, and a card size as a certificate size is generally used as a card type, such as a license, health insurance card, employee card, cash card, and credit card. The health insurance card to be used in three folded forms is classified into the insurance card as the certificate size, and the passport is classified into the passport size as the certificate size, and the salary specification is included in the A4 size as the certificate size. It is classified.

The card size includes size information indicating the size including all certificates classified therein (in this embodiment, the length of the short side and the long side of the rectangle constituting the size), and the health insurance card folded into three sizes of the insurance card. The size information indicating the size of the unfolded, the size information indicating the size of the unfolded passport is described in the passport size, and the size information indicating the size of the A4 plate is described in the A4 size.

As described above, in the health insurance card of the present embodiment, two kinds of size information of the card size and the insurance card three-sided size are set.

In the storage unit 22 of the operator terminal 2 described above, a display of a face image of a customer making a transaction, an image display of an application and a certificate sent from the unmanned contractor 1, a call with a customer, and the like are performed unattended. The terminal processing execution program which has a function which cuts | divids a compound certificate image sent from the contractor 1 into each certificate image, etc. is previously stored, and the operator terminal of this embodiment is performed by the step of the terminal processing execution program which the control part 21 performs. Each functional means as hardware of (2) is formed.

In addition, in the storage unit 22, a certificate size table describing the same size information as the certificate size information table stored in the storage unit 12 of the unmanned contractor 1 is stored in advance in correspondence with the certificate size such as the card size.

The effect | action of the said structure is demonstrated.

In the unmanned contract system according to the present embodiment, the control unit 11 of the unmanned contract machine 1 displays a transaction selection screen that displays a transaction selection button such as an "open account" button or a "loan application" button. It waits by displaying on the display screen 13a, a customer selects a desired transaction in a transaction selection screen, and presses the transaction selection button.

In this embodiment, the contract processing in the case where the customer selects opening a new account and presses the "Open Account" button for the contract will be described.

When the "Open Account" button is pressed, the control unit 11 of the unmanned contractor 1 which has received this by the input means of the operation display unit 13 recognizes the transaction name by the pressed transaction selection button, It connects the communication via the communication network 3 with the operator terminal 2, transmits the recognized transaction name and the image of the customer photographed by the photographing unit 17, and the control unit 21 of the operator terminal 2 which has received this. Displays the transaction name and the video of the customer on the screen of the display unit 23 to start the contract process.

When the contract processing is started, the control unit 11 of the unmanned contractor 1 displays a personal information input screen for inputting personal information such as the name, date of birth, and gender of the customer on the operation display unit 13, Personal information is transmitted to the operator terminal 2.

Subsequently, the control unit 11 displays the writing instructions of the application, the sending instructions of the application after the writing, and the like on the operation display unit 13, and the customer fills out the necessary items in the application and sets the book reading and printing unit 15 accordingly. The control unit 11 reads the image of the application by the book reader printing unit 15 and transmits it to the operator terminal 2, and the control unit 21 of the operator terminal 2 displays this on the display unit 23, The operator inputs the contents of the application by the input unit 24 and performs a confirmation operation.

Recognizing this confirmation operation, the control unit 21 transmits to the unmanned contractor 1 as an application confirmation notification that the application has been confirmed, and the control unit 11 of the unmanned contractor 1 received receives the certificate image reading processing program. By this, the certificate image acquisition process in the unattended contract system of the present embodiment is started.

Hereinafter, the certificate image acquisition process of the unattended contract system of this embodiment is demonstrated according to the step using the flowchart shown in FIG.

In addition, the step name represents S for the unmanned contractor 1 and SA for the operator terminal 2.

S1, the control part 11 of the unmanned contractor 1 which started the certificate image acquisition process displays the bringing certificate selection screen shown in FIG. 4 on the display screen 13a of the operation display part 13. As shown in FIG.

In the bringing certificate selection screen, the button display area 31 includes a license (car driver's license), a health insurance card, a passport, an employee's card, a cash card, a credit card, a button of general certificates such as a salary specification, a resident's card and a tax payment certificate Certificate selection buttons such as the "other" button to be pressed when bringing an unusual certificate and a "retry" button to be pressed when correcting the selection of the certificate are displayed, and the display field 32 of the selected certificate and the end of the selection are displayed. A "confirmation" button or the like for instructing the display is displayed.

The customer presses the certificate selection buttons of the two types of certificates brought in order, and presses the "confirmation" button.

The control part 11 which received the selection input of a certificate by pressing S2 and a "confirmation" button recognizes each certificate name by the pressed certificate selection button, and from these the certificate size information table stored in the memory | storage part 12 is based on these. The size information of the certificate size in which the corresponding certificate is classified is read.

S3, the control unit 11 which reads the size information of each selected certificate, if there is a certificate classified into two or more certificate sizes, such as a health insurance card, or a certificate input as "other", the existence of a certificate of unknown size Is determined, and the flow proceeds to step S4.

If all size information of each of the selected certificates is set, all the size information of the selected certificate is recognized, and the flow proceeds to Step S9.

The control part 11 which judged the existence of the certificate of unknown size S4, and moves to step S5, when the certificate of "other" is contained in the selected certificate. If the "other" certificate is not included in the selected certificate, the flow proceeds to step S8.

S5, the control unit 11 recognizing that the "other" certificate is included in the selected certificate, sends a size setting request that records that the size setting of the certificate is requested to obtain the size information of the certificate. It transmits to the operator terminal 2 via.

The control unit 21 of the operator terminal 2 waiting for the reception of the size setting request from the SA1 and the unmanned contractor 1 moves to step SA2 when the size setting request is received. If the size setting request has not been received, the above and the waiting of step SA3 are continued.

The control unit 21 having received the SA2 and the size setting request displays the fact on the display unit 23.

When the operator checks the display content and performs the confirmation operation by the input unit 24, the control unit 21 which detects this is displayed on the screen of the display unit 23, each of the card size, insurance card three-sided size, passport size, and A4 size. While displaying the selection button of the certificate size, the operator call unit 25 and the customer call unit 18 of the unmanned contract machine 1 are connected to enable communication.

The operator uses the headset of the operator call unit 25 of the operator terminal 2 to use the handset 18b to the customer by voice or the like from the speaker 18a of the customer call unit 18 of the unmanned contractor 1. Instructs the customer to inquire the type and size of the certificate entered as "other", and the input unit 24 selects the certificate size corresponding to the size. In this case, if the certificate size does not correspond to the card size, insurance card three-sided size, or passport size, A4 size is selected.

The control unit 21 that has received the input of the certificate size selected by the operator reads the size information of the corresponding certificate size from the certificate size table stored in the storage unit 22 based on the input certificate size, and stores this information in the communication network (3). Is transmitted to the unattended contractor (1) of the sender.

S6 and the control part 11 of the unmanned contractor 1 which waited for the reception of the size information from the operator terminal 2 waits, and transfers to step S7 when receiving size information. If the size information is not received, the above wait is continued.

The control unit 11 which has received the size information of the certificate of "other" in S7 temporarily stores the size information of the certificate of the "other" in the storage unit 12, and there exists an unknown certificate in which two or more certificate sizes are set. In the case, the process proceeds to step S8. If there is no certificate of unknown size, all the size information of the selected certificate is recognized, and the flow proceeds to step S9.

S8 and the control part 11 which recognized that the unknown certificate which has two or more certificate sizes are set exist, display the certificate size selection screen shown in FIG. 5 on the display screen 13a of the operation display part 13. As shown in FIG.

In the certificate size selection screen, in the name (the health insurance card in the example of FIG. 5), the button indication area 31, the card size, the insurance card three size size, passport size, each certificate size of the A4 size A size selection button and a " retry " button to be pressed when correcting the selection of the certificate are displayed, and a display field 33 of the selected certificate size and a " confirmation " button for instructing the end of the selection are displayed.

The customer presses the size selection button of the displayed certificate and presses the "confirmation" button.

The control unit 11 which has received the selection input of the certificate size by pressing the "confirmation" button recognizes the certificate size by the size selection button pressed, and based on this, the corresponding certificate size from the certificate size information table of the storage unit 12. Is read, the size information of the selected certificate is recognized, and the flow advances to step S9.

The control part 11 which recognized all the size information of the selected certificate S9, sets the coordinate area of the reading surface for reading the some certificate selected by the scanner 14. As shown in FIG.

That is, the control unit 11 compares the size information of the two selected certificates, and if there is a case, the predetermined margin value is set around the rectangle formed by the short and long sides of the larger size information (this embodiment). Equation 5 mm), and the long side of the rectangle along the longitudinal direction of the reading surface 14a of the scanner 14 to calculate the respective coordinates of the four corners, and the front right configuration of the reading surface of the scanner 14 From this, the coordinates of the corner of 1 calculated therein are matched, the coordinates of the other three corners are obtained by the coordinate change, and the coordinate area consisting of the coordinates of the four corners is set. The coordinate area is set as the inner right corner of the reading surface (14) (see Figs. 6 to 8).

S10 and the control part 11 compare the compound length which added the length of the short side of each set coordinate area, and the short side length of the reading surface 14a of the scanner 14, and simultaneously, when the compound length is less than the short side length It is determined that the reading is possible, and the flow proceeds to step S13. If the compound length exceeds the short side length, it is determined that simultaneous reading is impossible and the procedure proceeds to Step S11.

S11, The control part 11 judged that simultaneous reading of a certificate is impossible performs the each length reading which reads a certificate one by one.

That is, the control part 11 displays the reading method of the first certificate (for example, a larger one), the name of the certificate, etc. on the display screen 13a of the operation display part 13, and the customer displays the certificate displayed according to this. When set in the scanner 14, the scanner 14 reads the certificate image of a certificate.

S12, the control part 11 which read out the certificate image returns to step 11, if it is not the 2nd sheet, and reads another certificate image. If it is the 2nd sheet, reading of each chapter is complete | finished and it progresses to step S14.

S13, The control part 11 judged that simultaneous reading of a certificate is possible performs simultaneous reading which reads two certificates simultaneously.

That is, the control part 11 has the display screen 13a of the operation display part 13, the reading surface 34 similar to the reading surface 14a of the scanner 14, and the coordinate area of three surfaces of a health insurance card and a license. And the simultaneous reading instruction screen shown in FIG. 6 showing reading instructions and the like, and when the two kinds of certificates brought by the customer in accordance with the displayed coordinate area are set on the reading surface 14a of the scanner 14, the control unit 11 The scanner 14 simultaneously reads the certificate images of the two types of certificates to obtain a composite certificate image.

In this embodiment, since the reading surface 14a of the scanner 14 is the size of an A4 board, the combination which can be read simultaneously is the combination of the insurance card three size and card size shown in FIG. 6, and the card sizes shown in FIG. Simultaneous reading is performed in the case of the combination of the " password size " and the card size shown in FIG.

6 to 8 represent the scanning range of the scanner 14.

The control part 11 which acquired S14, a compound certificate image, or two certificate images produces | generates the certificate information which attached each coordinate area to the compound certificate image, and acquired two certificate images, respectively, when acquiring a compound certificate image. In this case, the certificate information consisting of them is created, the created certificate information is transmitted to the operator terminal 2 via the communication network 3, and the certificate image acquisition process in the unmanned contractor 1 is terminated. Waiting for the reception of the examination result from the terminal 2, and waiting.

The control unit 21 of the operator terminal 2 waiting for the reception of the certificate information from the SA3 and the unmanned contractor 1 moves to step SA4 when the certificate information is received. If the certificate information has not been received, the wait of the above and step SA1 is continued.

When SA4 and certificate information are received, the control unit 21 displays each certificate image in a multi-window format on the screen of the display unit 23 when receiving the certificate information consisting of two certificate images.

When receiving the certificate information consisting of the composite certificate image and each coordinate area, the control unit 21 displays a composite certificate image and a "cut-off" button for cutting and displaying the composite certificate image on the screen of the display unit 23. FIG. The composite certificate image display screen shown in FIG.

When the operator presses the "cut" button to display the detailed image of the certificate, the control unit 21 which detects this cuts and divides the composite certificate image based on the coordinate area of the certificate information, and divides them into multiple windows on the screen of FIG. The cut certificate image display screen shown in FIG. 10 displayed in the format is displayed.

After the display of the two certificate images or the display of the certificate image display screen, the control unit 21 ends the certificate image acquisition process in the operator terminal 2, and starts the examination process with a host computer or the like not shown.

In this manner, after the certificate image acquisition process in the unattended contract system of the present embodiment is performed, the control unit 21 of the operator terminal 2 receives the examination result from the host computer or the like, and displays the contents on the display unit 23. When the operator inputs a transaction limit amount or the like by the input unit 24 based on this, the operator sends a transaction permission notice to the unmanned contractor 1 with the input transaction limit amount.

When the control unit 11 of the unmanned contractor 1 that has received the transaction permission notice displays on the operation display unit 13 that the examination is completed, the transaction limit amount, or the like, and the customer confirms the contents and performs the confirmation operation, the control unit 11 In the operation display unit 13, the writing instructions of the contract, the sending instructions of the contract after the entry, etc. are displayed, and the customer writes the name, address, etc. in the contract according to this, and sets the seal in the book-reading printing section 15 accordingly. The control unit 11 reads the image of the contract by the book reader printing unit 15, transmits the read image to the operator terminal 2, and receives a contract confirmation notification from the operator terminal 2. 16) Create and issue a card used by the customer, cut off the communication via the communication network 3 with the operator terminal 2, and display the transaction selection screen on the display screen 13a of the operation display unit 13. By display You should.

In this manner, the contract processing of the present embodiment is performed.

As described above, in the certificate image acquisition process of the present embodiment, a plurality of certificates in a range that falls within the size of the reading surface 14a of the scanner 14 simultaneously read them to obtain a composite certificate image, and this is an operator terminal. By dividing and displaying in (2), the number of readings of the certificate image can be reduced, the transaction time of contract processing requiring a plurality of certificates can be shortened, and the operation efficiency of the unmanned contract machine 1 can be improved.

In addition, since the coordinate area, which is a reading area for reading a general certificate, is automatically set, communication time with the operator terminal 2 for setting the reading area of a general certificate is unnecessary, and the operational efficiency of the unmanned contractor 1 is Can be further improved.

As described above, in the present embodiment, the unmanned contract machine is provided with certificate size information storing means for storing the size information of the certificate corresponding to the general certificate, and selects and inputs a plurality of certificates input by the customer. Upon receipt, the coordinate area for reading the size information of each certificate from the certificate size information storage means, reading each certificate image based on these size information, and setting the set coordinate area to display a plurality of When the certificate is set in the scanner, the certificate images of a plurality of certificates are simultaneously read to obtain a composite certificate image, and the certificate information attached to each coordinate area is transmitted to the operator terminal, and the operator terminal from the unmanned contractor. When you received the certificate information, the composite certificate image of the received certificate information By dividing and displaying each certificate image on the basis of the attached coordinate area, the number of readings of the certificate image can be reduced, and a communication time with an operator terminal for setting a reading area of a general certificate is required. In addition, it is possible to shorten the transaction time of the contract processing requiring a plurality of certificates and to improve the operation efficiency of the unmanned contractor.

In addition, in the said Example, although the size information was described as the short side and the long side of a rectangle, the coordinates of four corners of the rectangle which comprise each certificate size may be sufficient.

In addition, in the said Example, although the composite certificate image was demonstrated as what comprises two types of certificate images read simultaneously, you may make it comprise with three or more types of certificate images read simultaneously.

In addition, in the said Example, although the size of the reading surface of a scanner was demonstrated as the size of A4 board, the size of B4 board or A3 board may be sufficient. The request may be determined according to the number or size of certificates to be read simultaneously.

In the above embodiment, the certificate reading unit has been described as a scanner. However, the certificate reading unit may be a camera capable of simultaneously capturing images of a plurality of certificates.

In the above embodiment, the case of opening an account in an unmanned contract machine has been described as an example, but the same applies to a transaction requiring acquisition of another certificate image such as a new loan application.

Although the unmanned contract machine has been described as an unmanned contract machine installed in a financial institution, the unmanned contract machine may be an unmanned contract donor used for insurance work, credit work, and product purchase. In other words, as long as the unmanned contractor performs a transaction requiring acquisition of a certificate image of a plurality of certificates, the same effect as the present invention can be obtained by using any unmanned contractor.

1 is a block diagram showing a system configuration of an embodiment.

Figure 2 is a perspective view showing the appearance of the unmanned contractor of the embodiment.

3 is a flowchart showing the certificate image acquisition process of the embodiment.

4 is an explanatory diagram showing a display example of the bringing certificate selection screen according to the embodiment;

5 is an explanatory diagram showing a display example of a certificate size selection screen according to the embodiment;

6 is an explanatory diagram showing a display example of a simultaneous read-instructing screen of the embodiment;

7 is an explanatory diagram showing another display example of the simultaneous read-instructing screen of the embodiment;

8 is an explanatory diagram showing another display example of the simultaneous read-in command screen of the embodiment;

9 is an explanatory diagram showing a display example of the composite certificate image display screen of the embodiment.

10 is an explanatory diagram showing a display example of a certificate image display screen cut out in the embodiment.

[Description of the code]

1: unmanned contractor 2: operator terminal

3: communication network 11: control unit

12: storage unit 13: operation display unit

13a: display screen 14: scanner

14b: Reading surface 15: Book reading printing unit

16: card issuing unit 17: shooting unit

18: customer call unit 18a: speaker

18b: handset 21; Control

22; Memory 23: Display

24: input unit 25: operator call unit

31: Button display area 32, 33: Display column

34: reading surface

Claims (6)

In an unmanned contract system in which an operator terminal operated by an operator and an unmanned contract machine operated by a customer are connected, The unmanned contractor, A certificate size information storage means for storing size information of the certificate corresponding to the general certificate; Means for accepting selection input of a plurality of certificates for verifying the identity of the customer; Means for reading the size information of each certificate from the certificate size information storage means based on the plurality of selected certificates; Means for setting a coordinate area for reading each certificate image based on the read size information; Means for displaying the set coordinate area; Means for reading a certificate image of a plurality of certificates set according to the displayed coordinate area to obtain a composite certificate image; Means for transmitting, to the operator terminal, certificate information appended to each of the set coordinate areas to the obtained composite certificate image; The operator terminal, Means for receiving the certificate information from the unmanned contractor; Means for dividing the complex certificate image of the received certificate information into respective certificate images based on the coordinate area; And a means for displaying each of the plurality of certificate images cut out. The method of claim 1, The unmanned contractor, And a means for accepting a selection input of the certificate size when at least one of the selected plurality of certificates is a general certificate in which a plurality of size information is set. The method of claim 1, The unmanned contractor, Means for sending a size setting request for setting the size information of the certificate to the operator terminal when at least one of the selected plurality of certificates is an unusual certificate; Means for receiving size information of the unusual certificate from the operator terminal, The operator terminal, Means for receiving the size setting request from the unmanned contractor; Means for accepting an input of a certificate size set based on the size setting request; And means for transmitting the received size information of the non-generic certificate to the unmanned contractor. In an unmanned contracting device which is connected to an operator terminal operated by an operator and operated by a customer to perform a contract transaction by an unmanned operator, A certificate size information storage means for storing size information of the certificate corresponding to the general certificate; Means for accepting selection input of a plurality of certificates for verifying the identity of the customer; Means for reading the size information of each certificate from the certificate size information storage means based on the plurality of selected certificates; Means for setting a coordinate area for reading each certificate image based on the read size information; Means for displaying the set coordinate area; Means for reading a certificate image of a plurality of certificates set according to the displayed coordinate area to obtain a composite certificate image; And a means for transmitting, to the operator terminal, certificate information appended to each of the set coordinate areas to the obtained composite certificate image. The method of claim 4, wherein And a means for accepting a selection input of the size of the certificate, when at least one of the selected plurality of certificates is a general certificate in which a plurality of size information is set. The method of claim 4, wherein And at least one of the selected plurality of certificates is provided with means for obtaining the size information of the certificate from the operator terminal when at least one of the selected certificates is an unusual certificate.

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