KR20090000633A - A system and method for providing marketing information - Google Patents
A system and method for providing marketing information Download PDFInfo
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- KR20090000633A KR20090000633A KR1020070024110A KR20070024110A KR20090000633A KR 20090000633 A KR20090000633 A KR 20090000633A KR 1020070024110 A KR1020070024110 A KR 1020070024110A KR 20070024110 A KR20070024110 A KR 20070024110A KR 20090000633 A KR20090000633 A KR 20090000633A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0281—Customer communication at a business location, e.g. providing product or service information, consulting
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/02—Banking, e.g. interest calculation or account maintenance
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Abstract
The present invention relates to a system and method for providing marketing information. The present invention is provided with a transaction specialty determining unit for determining whether the marketing object is a full text of the financial transaction generated in at least one terminal device. As a result of the determination of the transaction specialization, in the case of a marketing transaction specialist, a transaction specialist branch unit is transmitted to a business server for financial transactions and also to a marketing server for marketing. A transaction specialty conversion unit for extracting only the transaction information required for marketing from the transaction specialty branch unit and reconfiguring the specialty format readable by the marketing server is provided. A marketing server is provided to receive the converted transaction text and to generate and provide a marketing text according to characteristics of each customer. According to the present invention as described above, there is an advantage in providing a variety of marketing in real time to the corresponding customer searched according to the specific field information of the transaction professional generated during the financial transaction.
Description
1 is a block diagram of a financial system for general customer marketing.
2 is a block diagram of a marketing information providing system according to a preferred embodiment of the present invention.
FIG. 3 is a table illustrating field information commonly included in headers of transaction messages generated during financial transactions to explain the present invention.
4 is a flowchart illustrating a marketing information providing method according to an exemplary embodiment of the present invention.
Figure 5a is an illustration of a screen of the marketing professional displayed on the automated device according to the present invention.
5b is an exemplary view of a screen for a marketing professional displayed in an SMS format on a portable terminal device according to the present invention.
<Code Description of Main Parts of Drawing>
100: channel server 110: transaction judgment
120: database of specialized information 130: transaction quarter
140: transaction conversion unit 200: marketing server
210: customer information database 300: communication server
400: web server
The present invention relates to providing marketing information for each customer, and more particularly, to a marketing information providing system and method for performing marketing for each customer in real time through marketing information generated by a transaction message generated during a financial transaction.
In general, customers conduct financial transactions in a variety of ways. You can directly visit a financial institution to conduct a transaction through a window or a financial transaction through various automated devices installed at a predetermined place or a financial transaction through the Internet or a mobile terminal device.
As the financial transaction methods are diversified as above, the demand is increasing accordingly. In line with the demand, efforts to identify and analyze customers' tastes and use them in marketing are also increasing.
Customer marketing in accordance with the current financial transaction is made by the financial system configuration shown in FIG.
In this regard, first, automated devices such as automated teller machines (hereinafter referred to as "ATMs") and cash dispensers (hereinafter referred to as "CDs") installed in financial institutions or public places (10). When the transaction text is generated in the above, the transaction text is transmitted to the branch processor (hereinafter referred to as "BP") 30.
The BP 30 transfers the transaction message to an account host computer 40 (hereinafter referred to as a "host computer"), while at the same time, a customer relationship management server (CRM). 50 is also delivered to the integrated
The integrated
However, there are the following problems in performing customer marketing in such a financial system configuration.
First, since the
In addition, the integrated
In addition, the BP 30 does not provide an enterprise application integration (EAI) function for linking with a server such as a card business server, a deduction business server except for an account server, and provides comprehensive financial transaction information. There is a problem that cannot be effectively used.
In addition, the
In addition, there is no database for storing rules or setting any rules for determining whether a transaction specialization is a marketing specialty of a marketing target.
Accordingly, an object of the present invention is to provide a system and method for providing marketing information that can be used for marketing information in real time and actively do customer marketing with reference to a transaction text generated during a financial transaction.
Another object of the present invention is to determine whether the transaction text generated during the financial transaction is the transaction text of the marketing target.
Still another object of the present invention is to provide a unified specialized format for various types of transaction specialization and to easily utilize in marketing.
In the marketing information providing method of the present invention for achieving the above object, the method comprising the steps of generating a transaction text in the terminal device that wants a financial transaction, determining whether the generated transaction text is a transaction text of the marketing target, the determination If the result is a marketing transaction specialist, converting it into a specialized format that can be selectively analyzed / processed by a marketing server and delivering it to the marketing server, after generating a marketing specialist in accordance with marketing conditions by referring to the converted marketing transaction specialist, Performing customer-specific marketing.
The marketing transaction message is included in the field information of the generated channel common header of the transaction message and is determined by a specific value assigned to the customer key separator.
When the specific value is '0', the generated transaction message is a general transaction message, and when the specific value has a value other than '0', it is the marketing transaction message.
If the generated transaction text is a general transaction text, it is delivered only to the work server that performs the financial transaction.
The marketing transaction message is delivered to the marketing server and at the same time to the corresponding business server.
The specialized format conversion extracts only field information related to the corresponding marketing server from the marketing transaction message and reconstructs the extracted field information.
If the transaction text can be analyzed / processed in the marketing server, the transaction text is transmitted to the marketing server without the text conversion.
The method may further include searching for and extracting appropriate marketing information through an algorithm determined according to characteristics of each customer when generating the marketing message.
When performing the marketing, the marketing message is displayed in at least one or more of a terminal device in which a financial transaction is carried out, a portable terminal device held by a customer, or an e-mail.
In addition, the marketing information providing system of the present invention for achieving the above object is a channel server for determining whether the marketing target is a full text of the financial transaction generated in at least one or more terminal devices, and the full text of the marketing target It is configured to include a marketing server that receives the transaction message from the channel server and generates a marketing message in accordance with the marketing conditions according to the characteristics of the customer, the channel server is characterized in that the marketing to receive the marketing message.
At least one server of the communication server for transmitting the marketing message to the portable terminal device or a web server for generating a URL (Uniform Resource Locator) of only the corresponding web documents in which the marketing information exists is further included.
The channel server, the transaction professional judging unit for determining whether the received transaction specialization is a transaction specialization of the marketing target, and if the result of the determination is a marketing transaction specialization transaction to send a branch processing to the corresponding business server and marketing server for marketing It includes a specialized branch unit, and a transaction specialty conversion unit for converting the transaction message transmitted from the transaction specialized branch unit into a specialized format that can be analyzed / processed by the marketing server.
It further comprises a specialized information database in which a specific rule for determining the marketing transaction text and a specific text format for specialized text conversion for the corresponding marketing server are stored.
The channel server transmits the transaction message to the corresponding business server when the determination result is a general transaction message.
The channel server receives marketing information from the marketing server and markets the marketing information to the customer through at least one of the terminal device, the communication server, and the web server.
The channel server transmits and displays marketing information to the corresponding terminal device while the customer is making a financial transaction.
The present invention having the configuration as described above has the advantage that can provide a variety of marketing information to the corresponding customer searched according to the specific field information of the transaction professional generated during the financial transaction.
Hereinafter, a marketing information providing system and method according to the present invention will be described in detail with reference to a preferred embodiment shown in the accompanying drawings.
2 is a block diagram of a marketing information providing system according to the present embodiment.
Referring to FIG. 2, various
The
The
And it is determined whether the type of the transaction specialty received through the one adapter, that is, whether it is a general trading specialty or a trading specialty (hereinafter referred to as "marketing trading specialty") that is the subject of marketing (hereinafter referred to as "trading specialty filtering service"). . The transaction
In this way, there is further provided a specialized information database 120 (hereinafter referred to as "specialized information DB") that stores the rules set to determine the type of transaction specialization. The
In this case, when the transaction text message is performed as a result of performing the transaction text message filtering service (that is, when the customer key identifier is '0'), the transaction text message is transmitted to the
When the transaction specialization is a marketing transaction specialization, the marketing transaction specialization is received according to a result of performing the transaction specialization filtering service, and the branch is transferred to the
In addition, the
The converted marketing transaction text is output through the
Subsequently, the
The
On the other hand, the
Hereinafter, a marketing information providing method according to a preferred embodiment of the present invention having the configuration as described above will be described in detail step by step with reference to FIG.
4 is a flowchart illustrating a marketing information providing method according to an exemplary embodiment of the present invention.
Referring to Figure 4, the transaction text is generated by the customer who wants a financial transaction in a certain way (S10). The generated transaction message is transmitted to the
The transferred transaction specialty checks whether the field information for determining whether to be a marketing target is set among the transferred transaction specialty field information by the transaction expert determination unit 110 (S12). In other words, the transaction filtering service is performed. The transaction
If the determination result is a general transaction text message (that is, when the customer key identifier is "0"), it is transmitted to the corresponding business server 108 (S15). For example, if the transaction message generated in the automation device is a general transaction message, the transaction message is directly transmitted to the automation server adapter, and the transferred transaction message is transmitted to the automation server to process a transaction.
On the contrary, if it is determined in the step S14 that the
In step S18, the
As a result of the determination, when the marketing transaction text message is a specialized format that can be analyzed / processed in the
On the contrary, if the marketing transaction text message is not a specialized format that can be analyzed / processed by the
The converted marketing transaction message is delivered to the
Then, the
According to the request of the
Then, the
Subsequently, in the step S28, if there is marketing information necessary for the search result customer, the
The generated marketing message is delivered to the
The transmitted marketing message is transmitted to the corresponding
For example, FIG. 5A is a diagram illustrating a screen in which marketing is performed for a corresponding customer through a screen of the automated device (ie, an ATM) while a customer processes a transaction during a financial transaction through the automated device (ie, an ATM). If a customer who frequently uses internet banking normally processes a transaction through the automated device (ie, ATM), the
In addition, Figure 5b is an illustration of a marketing professional screen that is displayed in the SMS format on the mobile terminal of the customer when the customer financial transactions through the terminal device (102). The
In addition, the
As such, in the present invention, various marketing can be provided to the corresponding customer searched according to specific field information of the transaction specialist generated during the financial transaction in real time.
The scope of the present invention is not limited to the above embodiments, and many other modifications based on the present invention will be possible to those skilled in the art within the above technical scope.
As described above, according to the marketing information providing system and method of the present invention, it is possible to provide various marketing in real time to a corresponding customer searched according to specific field information of a transaction specialist generated during a financial transaction.
In addition, it will be possible to perform the most appropriate marketing accordingly by effectively utilizing the comprehensive financial transaction information of the customer to the customer currently doing financial transactions through the financial terminal device.
In addition, since marketing is performed through the SMS or e-mail format to a corresponding customer who is currently making a transaction or completed a transaction using a financial terminal device, marketing to various channels will be possible.
Claims (16)
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
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KR1020070024110A KR20090000633A (en) | 2007-03-12 | 2007-03-12 | A system and method for providing marketing information |
Applications Claiming Priority (1)
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KR1020070024110A KR20090000633A (en) | 2007-03-12 | 2007-03-12 | A system and method for providing marketing information |
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KR20090000633A true KR20090000633A (en) | 2009-01-08 |
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KR1020070024110A KR20090000633A (en) | 2007-03-12 | 2007-03-12 | A system and method for providing marketing information |
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Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR102182131B1 (en) * | 2020-04-22 | 2020-11-24 | 주식회사쿠콘 | System and method for facilitating loan service and computer program for the same |
-
2007
- 2007-03-12 KR KR1020070024110A patent/KR20090000633A/en not_active Application Discontinuation
Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR102182131B1 (en) * | 2020-04-22 | 2020-11-24 | 주식회사쿠콘 | System and method for facilitating loan service and computer program for the same |
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