KR20080110474A - A system for learning foreign language and method thereof - Google Patents

A system for learning foreign language and method thereof Download PDF

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Publication number
KR20080110474A
KR20080110474A KR1020080042192A KR20080042192A KR20080110474A KR 20080110474 A KR20080110474 A KR 20080110474A KR 1020080042192 A KR1020080042192 A KR 1020080042192A KR 20080042192 A KR20080042192 A KR 20080042192A KR 20080110474 A KR20080110474 A KR 20080110474A
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learning
foreign language
teacher
user
card
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KR1020080042192A
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Korean (ko)
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주영천
채진석
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(주) 유어넷
주영천
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/10Payment architectures specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/20Education
    • GPHYSICS
    • G09EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09BEDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
    • G09B19/00Teaching not covered by other main groups of this subclass
    • G09B19/06Foreign languages
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/487Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W88/00Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
    • H04W88/02Terminal devices

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Abstract

The present invention provides a foreign language learning system in which a user receives a learning instruction from a foreign language learning teacher connected to a communication network using a learning card, the user terminal accessing an automatic response system connected to a communication network using a connection number of the learning card; An automatic response system that receives the authentication number of the learning card from the user terminal, learning to connect the foreign language learning teacher to guide the foreign language, the payment unit is settled through the comparison of the learning card authentication number and the learning card database A learning server including a teacher connection unit, and a management database in which learning contents instructed by a foreign language learning teacher are registered and managed; And a learning teacher terminal connected to the user terminal through a communication network to guide a foreign language selected by a foreign language learning teacher to the user. Therefore, it is possible to learn a foreign language by using a learning card at a desired time or place, so there is no restriction of time and place, and a foreign language learning teacher can display the learning progress and level of the user and guide while watching the screen. Therefore, it has the advantage of being able to customize foreign language learning.

Description

Foreign Language Learning System and Method {A SYSTEM FOR LEARNING FOREIGN LANGUAGE AND METHOD THEREOF}

The present invention relates to a foreign language learning system and method, and more particularly, to a foreign language learning system and method using a telephone that can receive a call and foreign language learning instruction with a foreign language teacher using a learning card which is a prepaid card for foreign language learning. .

Due to the rapid changes in society such as the development of transportation and communication, the increase of international business, and the generalization of overseas tourism, the international exchange has increased enormously and the demand for foreign language education has increased enormously. Therefore, both students and members of society have long time to study foreign languages, and various language study methods have been widely studied.

However, the most common language study methods to date have been to take lessons from professors who majored in the language at school or academy, or to study with books or tapes. In addition, recently introduced methods are introduced using a computer to listen to video lectures or applications that users can participate in.

However, all of these methods are time- and place-dependent, or simply passive learning methods, so there is a need for a way to study a language in a more realistic environment.

Appearing in this background is the foreign language learning method over the telephone. In other words, a foreigner or a foreign language professor makes a phone call at a fixed time and speaks a foreign language to practice conversation. Receive.

However, the foreign language learning by the above method is that the user receives a call at a designated time in a call center or makes a foreign language learning by making a call, so this method is also subject to a predetermined time.

In addition, since it is used as a membership system, the user must pay the fee even if the user cannot learn because of time or place constraints or personal reasons, so the user must pay even if they cannot learn a foreign language. There was this.

The present invention for solving this problem is to connect to the foreign language learning teacher when the learning card holder is connected to the automatic answering system through the access number, so that you can receive calls and foreign language learning guidance, at the time and place desired by the user It is an object of the present invention to provide a foreign language learning system and method that can be used for learning a foreign language using a learning card.

The present invention is to solve the problems of the prior art made as described above, the present invention is a foreign language learning system in which a user receives a learning instruction from a foreign language learning teacher connected to a communication network using a learning card, the user of the learning card A user terminal for accessing an automatic answering system connected to a communication network using an access number; An automatic response system that receives the authentication number of the learning card from the user terminal, learning to connect the foreign language learning teacher to guide the foreign language, the payment unit is settled through the comparison of the learning card authentication number and the learning card database A learning server including a teacher connection unit, and a management database in which learning contents instructed by a foreign language learning teacher are registered and managed; And a learning teacher terminal connected to the user terminal through a communication network to guide the foreign language selected by the foreign language learning teacher to the user.

Here, the learning card, a plurality of access numbers are selected for each of a plurality of foreign languages are listed so that the user can select and access the access number corresponding to the desired foreign language, or the international number to perform the general international telephone prepaid card function to the access number The telephone access number is provided, so that not only foreign language learning but also international phone access numbers can be connected to international telephone calls. The user terminal and the learning terminal are general telephones, mobile phones, and Internet telephones. Characterized in that the selected one of the Internet phone via the phone or IP-Phone, PBX or IP-PBX, WiFi-Phone or IP-Phone, the learning teacher terminal is equipped with an incoming call switching function, a general telephone, a mobile phone And, it is possible to switch to the selected one of the Internet phone, and further comprising a display unit for displaying the learning progress and level of the user It is preferred.

The present invention also provides a foreign language learning method in which a user receives a learning instruction from a foreign language teacher connected to a communication network using a learning card, wherein the user uses an access number of the learning card to connect to an automatic response system connected to the communication network from a user terminal. An automatic response system connection step of connecting; Authentication number input step of receiving the authentication number of the learning card in the automatic response system; A learning price settlement step in which a learning price is settled by comparing a learning card database with an authentication number of the learning card in a payment unit of a learning server; A learning teacher connection step of connecting a foreign language learning teacher to lead a foreign language in a learning teacher connection unit of a learning server; A learning instruction step of teaching a foreign language to a user connected to the user terminal through a communication network at a learning teacher terminal; And a management database registration step of registering the learning contents directed to the user by the foreign language learning teacher in the management database of the learning server.

According to the present invention, since a user can access a foreign language by using a learning card at a desired time or place, there is no restriction of time and place for foreign language learning, and active learning can be performed.

In addition, since the foreign language learning teacher can display the user's learning progress and level while watching the screen, the foreign language learning teacher has the advantage of learning a customized foreign language.

In addition, the learning card is provided in advance and can be used at a convenient time according to the user's situation, thereby minimizing waste of money for learning a foreign language.

Hereinafter, the present invention will be described in detail with reference to the accompanying drawings.

1 is a block diagram of a foreign language learning system according to an embodiment of the present invention, Figure 2 is a block diagram of a learning card in a foreign language learning system according to an embodiment of the present invention, Figure 3 according to another embodiment of the present invention 4 is a block diagram of a learning card in a foreign language learning system, and FIG. 4 is a block diagram of a learning card in a foreign language learning system according to another exemplary embodiment of the present invention.

The foreign language learning system according to the present invention is a system in which a user receives a learning instruction from a foreign language learning teacher connected to a communication network using a learning card. The user terminal unit 100, an automatic response system (ARS) 220, and a payment unit (not shown) The learning server 200, including the learning teacher connection unit 240 and a management database (not shown), the learning teacher terminal 300 is configured to include.

Here, the user terminal 100, the learning server 200, the learning teacher terminal 300 is connected to each other using a communication network 400 including a Voice over Internet Protocol (VoIP) gateway. .

The user terminal 100 connects to the automatic response system 220 of the learning server 200 connected to the communication network 400 by the user using the access number 111 of the learning card 110.

Here, the learning card 110 has a connection number 111 which is a foreign language connection telephone number to be learned on a general prepaid card and an authentication number 112 which is a unique number of the learning card 110 is described. Generally, a prepaid card is a card that pays a certain amount of cash in advance and pays within the face value.

Referring to Figure 2, the learning card 110, the access number 111 is described, the language used, ARS language selection, authentication number (PIN-No) 112 and the like is described. The language used is written in English, so you can learn English by dialing the access number 111. The ARS language can be used to select the ARS language used for learning. Authentication number 112 is a unique number that can confirm the validity, balance, etc. of the learning card 110, and other customer center number, expiration date, management number, purchase amount and the like is displayed.

In addition, as shown in Figure 3, the learning card (110a) is a plurality of access numbers are selected for each of a plurality of foreign languages are described, the user can select and access the access number corresponding to the desired foreign language. The learning card 110a includes a plurality of access numbers 111 for a plurality of foreign languages, such as English learning, Japanese learning, and Chinese learning. This allows a user to select a language for learning a foreign language such as English, Japanese, and Chinese, and call the access number of the selected language to learn the foreign language. Therefore, the user can learn a number of foreign languages by purchasing a single learning card 110, so you do not have to pay for each language learning for each language that was used in the previous member-phone foreign language learning, which can prevent waste of costs. Has an advantage.

In addition, as shown in Figure 4, the learning card 110b is described in the international telephone access number 113 for performing a general international telephone prepaid card function in the access number 111, as well as foreign language learning international telephone access You can make an international call by accessing the number. That is, the learning card 110b has an international telephone access number 113 in addition to the access number 111 and the authentication number 112 for foreign language learning. This is not only to learn a foreign language using the access number 111 for foreign language learning, and when not learning the foreign language, make a phone call using the international telephone access number 113, select a language, You can use international calls by pressing the pin number and entering the country code and phone number of the user you want to call.

Next, as shown in FIG. 1, the learning server 200 includes an automatic response system 220, a payment unit (not shown), a learning teacher connection unit 240, and a management database (not shown).

The learning server 200 is installed in the service site for the foreign language learning system of the present invention, including the automatic response system 220, payment unit, learning teacher connection unit 240, management database, learning card ( 110) It controls and manages a series of processes and operations for providing foreign language learning to users who have purchased.

The automatic response system 220 receives the authentication number 112 of the learning card 110 from the user terminal 100.

First, when a user dials the access number 111 with the learning card 110 purchased from the user terminal 100, it is connected to the automatic response system 220 of the learning server 200. The automatic answering system 220 stores various kinds of information in voice in a memory device and automatically delivers information desired by a user. The automatic response system 220 requests the user terminal unit 100 to input the authentication number 112, and the user of the user terminal unit 100 inputs the authentication number 112 of the learning card 110. .

The payment unit (not shown) includes a learning card database, and compares the authentication number 112 of the learning card 110 and the information entered in the learning card database to pay the learning price.

When the authentication number (PIN-No) 112 of the learning card 110 is input, the authentication number 112 of the learning card 110 is compared with the learning card database into which the information of the learning card 110 is input. Pay for the lesson.

The learning card database stores information such as an authentication number, a management number, an expiration date, a payment history, and a balance of the learning card. When the user inputs the authentication number 112 of the learning card 110, the authentication number ( The learning card 110 corresponding to 112 is inquired in the learning card database. After querying the learning card database to inform the user of the use time, payment history, balance, etc. to date through the automatic response system 220, the payment unit enters the current authentication number 112 of the learning card 110 Make a payment for the remaining balance. This is the sum of the amount until the user hangs up the call after receiving the foreign language learning guidance from the foreign learning teacher to be described later after entering the authentication number 112 of the learning card 110, the payment is processed in the payment unit and learning card database The information of the used learning card is updated, and informs the user of the usage time, payment history, balance, etc. to the present time of the learning card 110 through the automatic response system 220.

The user can receive a learning guide as long as the user wants, not a limited time, and the foreign language learning guide can be economically obtained according to the user's conditions because the payment time is automatically calculated by the payment unit.

Learning teacher connection unit 240 serves to connect foreign language learning teachers to lead foreign languages. That is, a foreign language learning teacher who leads a foreign language corresponding to the access number 111 connected by the user terminal 100 is connected.

The learning teacher connection unit 240 is a database for a number of foreign language learning teachers to teach and teach a number of foreign languages, such as English, Japanese, Chinese, so that the education and instruction of the language corresponding to the access number 111 of the user Connect with a suitable foreign language teacher to do.

The learning teacher terminal unit 300 is connected to the foreign language learning teacher, is connected to the user terminal 100 through the communication network 400, the foreign language learning teacher to guide the foreign language to the user.

Here, the user terminal 100 and the learning teacher terminal 300 is a general telephone 101, a mobile phone 102, an Internet phone WiFi-Phone 103 or IP-Phone 104, PBX (Private Branch) eXchange) 105 or WiFi-Phone 106 or IP-Phone 107, which is an Internet phone via IP-PBX.

In addition, the communication network 400 accommodates a general wired telephone network, a mobile telephone network, an Internet network that accommodates a general H.232 G / K or SIP method, and the user terminal 100 and the learning server 200. Between, the learning server 200 and serves as a connection between the learning teacher terminal 300. In addition, the communication network includes a VoIP gateway, has a circuit-switched network access function and an IP-based network access function of the existing wired PSTN and wireless PCS, and is a gateway for relaying signal data and media data between the circuit-switched network and the IP network. It plays a role and is not limited to this.

Therefore, the user terminal 100 and the learning teacher terminal 300 is a general phone 101, a mobile phone 102, an Internet phone WiFi-Phone 103 or IP-Phone 104, PBX 105 Alternatively, one of the WiFi-Phone 106 or the IP-Phone 107, which is an Internet phone via an IP-PBX, may be converted into a voice packet through the communication network 400 to make a voice call with each other.

The learning teacher terminal 300 may further include a display unit 310 on which the learning progress and level of the user are displayed. Therefore, the display unit 310 of the learning teacher terminal 300 can check and guide the user's learning progress and level, and thus can have a customized foreign language learning advantage.

In addition, the learning teacher terminal 300 is preferably provided with an incoming call switching function. Therefore, it is possible to work in the designated learning teacher terminal 300, and at the same time can be switched to one selected from the general phone, mobile phone, Internet phone using the call forwarding function, it is also possible to work from home.

The learning server 200 includes a management database, and when the user and the foreign language learning teacher's call and the foreign language learning instruction are terminated, the learning contents guided by the foreign language learning teacher are registered and managed.

The foreign language learning system configured as described above may be implemented in the following manner.

5 is a flowchart illustrating a foreign language learning method according to an embodiment of the present invention.

As shown, the foreign language learning method according to the present invention is an automatic response system access step (S110), authentication number input step (S120), learning price payment step (S130), learning teacher connection step (S140), learning instruction step ( S160), and comprises a management database registration step (S170). Here, the learning progress display step (S150) may be further included before the learning guidance step (S160).

First, the user accesses the automatic response system 220 connected to the communication network 400 from the user terminal 100 by using the access number 111 of the learning card 110 (S110).

When the user dials the access number 111 of the learning card 110, which is the foreign language connection phone number to be learned through the user terminal 100, and accesses the automatic answering system 220, the automatic answering system 220 A message prompts you to select an ARS language and enter your authorization number.

Next, according to the guidance of the automatic response system 220, the user enters the authentication number in the user terminal 100, the automatic response system 220 receives the authentication number 112 of the learning card 110. (S120).

And, in the payment unit of the learning server 200, the learning price is settled through comparison of the authentication number 112 of the learning card 110 and the learning card database (S130). When the authentication number 112 of the learning card 110 is input, the learning price is paid by comparing the information entered in the learning card database of the payment unit with the authentication number 112.

Next, in the learning teacher connection unit 240 of the learning server 200 connects a foreign language learning teacher to lead a foreign language (S140). Here, the learning teacher connector 240 of the learning server 200 is connected to the learning teacher terminal 300 to which the foreign language learning teacher is connected. Learning teacher connection unit 240 is a database of a series of foreign language learning teachers to teach foreign languages, search for a suitable foreign language teacher to teach a foreign language corresponding to the access number 111 connected to the automatic answering system 220 It serves to connect to the learning teacher terminal 300.

Next, the learning teacher terminal 300 is connected to the user terminal 100 from the communication network 400 to the learning teacher to teach a foreign language to the user (S160).

A user terminal connected to the learning teacher terminal 300 to which the foreign language learning teacher connected by the learning teacher connection unit 240 of the learning server 200 is connected to the automatic response system 220 of the learning server 200 ( 100 is connected to each other by the communication network 400, the foreign language learning teacher will guide the user and the foreign language.

Here, the learning guidance step (S160) preferably further comprises a learning progress display step (S150). In the learning teacher terminal unit 300 connected by the learning teacher connection unit 240 of the learning server 200, the learning progress and level of the connected user including the display unit 310 are displayed (S150). Therefore, the foreign language learning teacher can check the learning progress and level of the user to guide the foreign language learning according to the user's level.

Lastly, when the call between the user and the foreign language learning teacher and the foreign language learning are ended, the learning contents directed by the foreign language learning teacher to the user are registered and managed in the management database of the learning server 200. In this way, the user is connected to the foreign language teacher using the telephone to perform foreign language learning sequentially, and the learning progress and level are registered and updated in the management database, so that the next progress is displayed and the learning progress level is displayed accordingly. Receive instruction.

It is apparent to those skilled in the art that the present invention is not limited to the embodiments described and that various modifications and variations can be made without departing from the spirit and scope of the invention. Therefore, such modifications or variations will have to belong to the claims of the present invention.

1 is a block diagram of a foreign language learning system according to an embodiment of the present invention.

2 is a block diagram of a learning card in a foreign language learning system according to an embodiment of the present invention.

Figure 3 is a block diagram of a learning card in a foreign language learning system according to another embodiment of the present invention.

Figure 4 is a block diagram of a learning card in a foreign language learning system according to another embodiment of the present invention.

5 is a flowchart illustrating a foreign language learning method according to an embodiment of the present invention.

<Description of Major Symbols in Drawing>

100: user terminal 110: learning card

111: access number 112: authentication number

113: international telephone access number 200: learning server

220: automatic response system 240: learning teacher connection

300: learning teacher terminal 310: display unit

400: communication network

Claims (5)

In a foreign language learning system in which a user receives a learning instruction from a foreign language learning teacher connected to a communication network using a learning card, A user terminal for accessing the automatic answering system connected to the communication network using the access number of the learning card; An automatic response system that receives the authentication number of the learning card from the user terminal, learning to connect the foreign language learning teacher to guide the foreign language, the payment unit is settled through the comparison of the learning card authentication number and the learning card database A learning server including a teacher connection unit, and a management database in which learning contents instructed by a foreign language learning teacher are registered and managed; And A learning teacher terminal connected to the user terminal through a communication network for teaching a foreign language selected by the foreign language teacher to the user; Foreign language learning system comprising a. The method of claim 1, The learning card, There are a number of access numbers selected for each foreign language, so you can select and access the access number that corresponds to the foreign language you want, or the access number contains the international dialing number that performs the function of a general international prepaid card. As well as learning foreign languages, it is possible to make international phone calls by accessing international telephone access numbers. The user terminal and the learning teacher terminal, It is characterized in that the selected one of the general phone, mobile phone, Internet phone WiFi-Phone or IP-Phone, PBX or Internet phone via IP-PBX, WiFi-Phone or IP-Phone, The learning teacher terminal, The foreign language learning system further includes a display unit that is capable of switching to a selected one of a general telephone, a mobile telephone, and an internet telephone, and displays a user's learning progress and level. In the foreign language learning method in which a user receives a learning instruction from a foreign language learning teacher connected to a communication network using a learning card, An automatic response system access step of connecting the automatic response system connected to the communication network from the user terminal by using the access number of the learning card; Authentication number input step of receiving the authentication number of the learning card in the automatic response system; A learning price settlement step in which a learning price is settled by comparing a learning card database with an authentication number of the learning card in a payment unit of a learning server; A learning teacher connection step of connecting a foreign language learning teacher to lead a foreign language in a learning teacher connection unit of a learning server; A learning instruction step of teaching a foreign language to a user connected to the user terminal through a communication network at a learning teacher terminal; And A management database registration step of registering learning contents instructed by the foreign language learning teacher to a user in a management database of a learning server; Foreign language learning method comprising a. , The method of claim 3, wherein The learning guidance step, And a learning progress display step of displaying the learning progress and level of the user on the display unit of the learning teacher terminal. Multiple access numbers are selected for each foreign language so that users can select and access the access number corresponding to the desired foreign language, or the international dialing number for performing a prepaid international telephone prepaid card function is listed in the access number. A user terminal for accessing an automatic answering system connected to a communication network by using an access number of a learning card, wherein the user can make an international phone call by accessing an international telephone access number as well as foreign language learning; Authentication of the learning card from the user terminal, characterized in that the selected one of the general phone, mobile phone, Internet phone WiFi-Phone or IP-Phone, PBX or WiFi-Phone or IP-Phone Internet phone through IP-PBX The automatic answering system for receiving a number, the payment unit through which the learning price is settled by comparing the learning card database with the authentication number of the learning card; A learning server including a management database in which learning contents guided to the user are registered and managed; And Connected to the user terminal through the communication network, the foreign language learning teacher instructs the user in the selected foreign language. Characterized in that the selected one of the phone or IP-Phone, it is possible to switch to the selected one of the general phone, mobile phone, Internet phone with an incoming call switching function, and further includes a display unit for displaying the user's learning progress and level In the foreign language learning method of the foreign language learning system, including a; teacher terminal unit, characterized in that the user receives a learning instruction from a foreign language learning teacher connected to the communication network using a learning card, An automatic response system access step of connecting the automatic response system of the learning server connected to the communication network from the user terminal using the access number of the learning card; An authentication number input step of receiving an authentication number of a learning card in the automatic response system; A learning price settlement step in which a learning price is settled by comparing a learning card database with an authentication number of the learning card in a payment unit of a learning server; A learning teacher connection step of connecting a foreign language learning teacher to lead the selected foreign language in the learning teacher connection unit of the learning server; A learning instruction step of teaching a foreign language to a user connected to the user terminal through a communication network at a learning teacher terminal; And And a management database registration step of registering the learning contents directed to the user by the foreign language learning teacher in the management database of the learning server. The learning guidance step, And a learning progress display step of displaying the learning progress and the level of the user on the display unit of the learning teacher terminal, wherein the learning progress and the level of the user are output.
KR1020080042192A 2007-06-15 2008-05-07 A system for learning foreign language and method thereof KR20080110474A (en)

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20210077172A (en) * 2019-12-17 2021-06-25 주식회사 이르테크 Phone Language Learning Automation System Using Speech Visualization and Storytelling Chatbot Framework

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20210077172A (en) * 2019-12-17 2021-06-25 주식회사 이르테크 Phone Language Learning Automation System Using Speech Visualization and Storytelling Chatbot Framework

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