KR20020011275A - Internet Telephone Office system and management method thereof - Google Patents

Abstract

PURPOSE: An ITO(Internet Telephone Office) system and an operating method therefor are provided to offer various contents through an Internet network by providing an Internet telephone number which is same to a general telephone number format to all members for using Internet telephone together with the general telephone number and providing a use method and service which is same to a telephone office operated by a communication enterpriser. CONSTITUTION: An IP phone and an IP phone(6) mutually exchange a telephone number, an IP, and additional function information using an IP network(5). An IP phone and a web phone(7) mutually exchange voice data information with a VGS(3). An additional information providing enterprise server(8) mutually transmits additional service information with an ITO(4). A general telephone and a cellular phone(1) mutually exchange voice data information through the VGS(3) and a PSTN(2). An Internet telephone office constructs an ITO server and a web site in an Internet network and provides an Internet telephone number to each user for mutually performing a telephone conversation on the Internet.

Description

Internet Telephone Office System and Management Method

The present invention relates to a telephone station operating method operating on the Internet, IP phone (phone), IP phone (phone), IP phone (web phone) and Web phone (Web phone), IP phone (phone) and a general telephone call method The present invention relates to an internet telephone company system and method for relaying the service.

Various telephone call equipments and programs using the Internet are being developed. Looking at these types of operation, the company develops a web phone program, provides a free public phone (PSTN) service, and raises advertising revenue. It is divided into a company that develops and sells and a company that develops and sells IP Private Branch Exchange premises exchange facility (PBX). Also, there are businesses that provide various contents to these IP phones and get commissions from content providers. Each operates a system.

However, such a system has problems such as impossibility of making calls between these models, unstructured call method, local use range and use of internet phone.

Accordingly, the present invention has been made to solve the above problems, and an object of the present invention is to standardize and unify a method of using an IP phone or a web phone, which are variously provided, and to systematically and universally use a telephone. The purpose is to provide a method of use and to receive functions and services provided by a regular telephone.

The present invention for achieving the above object is to give all members the Internet phone number, such as the general phone number in order to provide a telephone call service through the Internet and to use the common phone number and the Internet phone number in common We have achieved a wide range of systems that provide the same usage and services as the telephone companies run by telecom operators and provide a variety of content over the Internet.

1 is a conceptual diagram of an Internet telephone station system and operation method of a preferred embodiment of the present invention;

2 is a block diagram of an Internet telephone station system and an operation method of a preferred embodiment of the present invention;

3A and 3B are flowcharts illustrating an operation of an Internet Telephone Office (ITO) server in an Internet telephone station system and a method of operating the preferred embodiment of the present invention;

4A, 4B, 4C, and 4D are flowcharts illustrating an operation of an IP phone and a web phone of an Internet telephone station system and a method of operating the preferred embodiment of the present invention;

Fig. 5 is a flowchart of additional service information registration operation of the Internet telephone station system and operation method of the preferred embodiment of the present invention.

Explanation of symbols on the main parts of the drawings

1: regular phone and mobile phone 2: PSTN

3: Voice Gateway Server (VGS)

4: Internet Telephone Office (ITO) Server

5: IP network 6: IP phone VS IP phone

7: IP phone VS web phone 8: Additional service provider server

9: PSTN network (General public telephone network) 10: General telephone user

11: VGS server main system 12: advertiser server main system

13: additional service information provider server

14: Web phone user 15: IP phone user

16: Internet 17: ITO server main system

18: Phone number DB 19: Member information DB

20: additional service information DB 21: text / voice message DB

22: customer service DB 23: advertising image DB

24: bulletin board DB (24) 25: other various information

26: Reservation Service 27: News Information

28: phone number guide 29: home shopping information

30: Securities Information

Hereinafter, the configuration of the present invention will be described in detail with reference to the accompanying drawings for a preferred embodiment.

1 is a conceptual diagram of an Internet telephone station in a preferred embodiment, wherein an IP phone and an IP phone 6 exchange IP numbers, IP and additional function information using an IP network 5, and an IP phone ( phone and IP phone (6), IP phone and Web phone (7) are the mutual transmission of voice data information with the VGS (3) and additional service information provider server (8) The ITO 4 and the supplementary service information are transmitted to each other. The general telephone and the mobile phone 1 exchange voice data information through the VGS 3 and the PSTN 2, and the Internet telephone company is connected with the IP phone. Calling method of IP phone or calling method of IP phone and public telephone (PSTN) establish Internet Telephone Office (ITO) server and website which is a telephone company in Internet network and give each user an Internet phone number. You can talk to each other on the Internet. In addition, the telephone number currently used can be used in the same manner.

2 is a configuration of an Internet telephone station of a preferred embodiment of the present invention as follows.

Database unit telephone number DB (18), member information DB (19), additional service information DB (20), text / voice message DB (21), customer service DB (22), advertising image DB (23), bulletin board DB A DB composed of 24;

An Internet Telephone Office (ITO) server 17 configuration;

An IP phone user 15 configuration;

A web phone user 14 configuration;

An additional service provider server 13 configuration;

An advertiser server 12 configuration;

VGS (Voice Gateway Server) (11) is configured and connected to the IP network, and can communicate with each other through the Internet, and can be connected to a regular telephone and a mobile phone by a regular telephone (PSTN).

The database is a telephone number DB (18), member information DB (19), additional service information DB (20), text / voice message DB (21), customer service DB (22), advertising image DB (23), bulletin board DB 24, wherein the telephone number DB 18 of the database configuration is a database used when the IP address is to be retrieved by phone number, IP phone (Web phone) or Web phone (Web phone) user Enters an Internet phone number or a regular phone number and requests a call from the ITO server, the ITO server first checks whether the recipient of the phone number requested from this database is currently using an IP phone or Web phone. If you are using it, search for the relevant IP address, otherwise, search for the VGS IP address for general telephone service.

The member information DB 19 of the database configuration is a database for managing IP phone or Web phone user information. To manage information.

The additional service information DB 20 of the database configuration is a database for providing various information and home shopping services to IP phone or Web phone users. Stock information 30 and home shopping information 29 , Phone number guide 28, news information 27, reservation service 26, and other various information 25 are provided.

In the database configuration, the text / voice message DB 21 stores an IP message or a voice message as a database when the IP phone or Web phone user is subtitled. (Web phone) The user can use it whenever they need.

The customer service DB 22 of the database configuration is a database for managing a customer support center between an operator and a user, and is a window for informing the operator of various requirements such as after-sales service, inconveniences, and improvements. It is used.

In the database configuration, the advertisement image DB 23 attracts advertisements from advertisers as part of a cost-appropriation and revenue model for making a free call service to a user of an IP phone or a web phone. The database for managing the advertisement image is to display the advertisement image on an IP phone or a web phone user screen.

In the database configuration, the bulletin board DB 24 is a database that allows operators, users, and visitors to the web site to share various posts or information with each other. It is.

The ITO (Internet Telephone Office) server 17 includes software programmed as a server for operating an Internet telephone station system and hardware equipment for driving the same.

The IP phone user 15 enters an Internet phone number or a general phone number and makes a call request to the ITO server to receive and receive an IP address corresponding to the phone number. When powered on, it sends its phone number and IP address to the ITO server, which is configured to store the received IP address.

The IP phone periodically requests the advertisement image from the ITO server, and then the ITO server sends the appropriate number of advertisement images to the IP phone and waits for the operation. The IP phone downloads the advertisement image periodically. After a certain period of display, it is configured to wait for the user to use the IP phone by repeatedly requesting a new advertisement from the ITO server and displaying it on the screen.

The web phone user 14 is the same as the IP phone user and inputs an Internet phone number or a general phone number and requests a call to the ITO server so that the IP address corresponding to the phone number can be called. It is used to access the website of the ITO server using a computer, so you can register, receive an Internet phone number, and download and use the Web phone program. The number and IP address are sent to the ITO server, the ITO server stores the received IP address, and the web phone is configured to periodically request the advertisement image from the ITO server.

Next, the ITO server sends an appropriate number of advertisement images to the web phone, waits for work, and the web phone which downloads the advertisement images periodically displays advertisements on the screen and after a certain time passes, the ITO server It is configured to wait for the user to use the web phone by repeating the operation of requesting a new advertisement from the server and displaying it on the screen.

The supplementary service information provider server 13 is a security information, home shopping information, telephone number guide, news information, reservation service information and other various supplementary service information providers process the information to register and modify the information on the ITO server and the IP phone ( It is configured so that a user of a phone or a web phone can use the information whenever necessary.

The advertiser server 12 is configured to operate a counselor to sell by connecting a telephone with a counselor of an advertiser company when an IP phone or a web phone user sees an advertisement and presses a connect button.

The VGS (Voice Gateway Server) server 11 when the IP phone (Web phone) or the user of the web phone (Web phone) (PSTN) call requests the ITO server to the IP phone (IP) or IP address of the VGS It delivers to a web phone, and again an IP phone or a web phone delivers a general phone number to the VGS, and the VGS is configured to connect and make a call through the PSTN network.

Figure 3a, 3b is a method of operating the ITO server of the preferred embodiment consists of the following steps.

ITO server connection step (S1);

Checking member information and registering an IP address (S2, S3, S4);

Transmitting and storing voice / text message details (S5, S6, S7, S8);

Advertising image transmission steps (S9, S10);

Additional service information transmission and registration steps (S11, S12);

The telephone call request step (S15, S16, S17, S18, S19, S20).

In the ITO server connection step S1, when the IP phone is powered on or a Web phone program is executed, the ITO server connection step S1 attempts to connect to the ITO server to register itself.

The member information verification and IP address registration step (S2, S3, S4) is the IP phone or Web phone (Web phone) side with its own phone number and IP address request (S2) to access the ITO server ITO After checking the member information (S3), the server registers the visitor's IP address in the phone number DB (S4), and when another IP phone or Web phone user requests a call, the server delivers the IP address to make a phone call. To do it.

The voice and text message history transmission and storage step (S5, S6, S7, S8) checks whether there is a text or voice message delivered to the visitor when the user of the IP phone or the web phone is connected (S5). If there is, then the stored text or voice message history information is transmitted to the visitor (S6), and a message storage request is received from the IP phone or Web phone user (S7). If not, it is requested to store a text or voice message to the other party, and the text or voice message is stored in a database (S8) so that the receiver can receive it.

In the advertisement image transmission step S9 and S10, the IP phone or the web phone user maintains the connection and periodically requests the advertisement image (S9), so that the ITO server is delivered to the visitor (S10). The advertisement image is retrieved from the advertisement DB so that the visitor can display a series of advertisements on the screen.

The additional service information transmitting step (S11, S12, S13, S14) is the information requested by searching for the additional service DB when the IP phone or a web phone user requests additional service information (S11) If it is delivered to the accessor (S12) and the additional service provider requests additional service information registration (S13) will be able to register the information in the database (S14).

The telephone call request step (S15, S16, S17, S18, S19, S20) receives a telephone number from an IP phone or a web phone user (S15) to determine whether the received telephone number is an Internet telephone number. After confirming (S16) and checking whether the other party's IP phone or Web phone is connected (S17), if connected, the IP address is transmitted to the requester (S19), and the IP phone ( When the phone or the web phone is not connected or the general phone number, the VGA IP address and the general phone number are downloaded to the requester (S19 and S20) so that the call can be made.

The ITO server repeats the above process and performs various operations such as IP phone or Web phone user call service, additional service information registration / service, and advertisement image registration / transmission.

4A, 4B, 4C, and 4D are the following steps of an IP phone and Web phone operation flowchart of a preferred embodiment.

An IP phone power on and a web phone program execution step (S21);

Connecting steps (S22, S23) to the ITO server;

Receiving message checking steps S24 and S25;

Advertisement image request steps (S26, S27, S28);

Receiving a phone call request message and calling steps (S29, S33 to S40);

Telephone number input and call steps (S30, S41 to S55);

Additional function selection steps (S56 to S66).

The IP phone power on and web phone program execution step (S21) is that the IP phone is powered on or a web phone program is executed.

In the step of connecting to the ITO server (S22, S23), the IP phone or the web phone transmits its own phone number and IP address to the ITO server and requests an access (S22). In order to connect the phone call with the user to save the accessor's IP address and inform the accessor that the connection is complete (S23).

The receiving message checking step (S24, S25) is a detail message if there is a message after confirming (S24) to the ITO server whether there is a text or voice message delivered to the user after the IP phone or the webphone is completed. It receives the message and displays the message on the screen (S25).

The advertisement image requesting step (S26, S27, S28), if the advertisement image previously received from the IP phone or the web phone is displayed on the screen for a predetermined time (S26), request a new advertisement image to the ITO server again. In step S27, the continuous advertisement is repeatedly displayed on an IP phone or a web phone user screen (S28).

The telephone call request message reception and call step (S29, S33 to S40) consists of a telephone call request reception step and a telephone call step or missed message transmission step, the telephone call request reception step is another IP phone (Phone) or a web phone (Web Phone) When a call request is received from the user, the phone rings (S33) within a predetermined time (S34) when the user picks up the handset (S35) and transmits a call initiation message and makes a call with the other party (S38). If the call is terminated (S40), and the missed message transmission step (S36) is a call request from another IP Phone (Web) or Web Phone (Web Phone) user to raise the phone ring (S33) within a certain time (S34) If you do not hear the message is sent to the call requester (S36).

The telephone number input and call step (S30, S41 to S55) is made as follows.

Transmitting call requests to the ITO server (S41, S42, S43, S44);

Requesting a call to the receiver (S46);

Call step and missed message processing step (S50, S51, S52, S53, S54, S55) with the receiver.

Call request transmission step (S41, S42, S43, S44) to the ITO server transmits the phone number entered to the ITO server when the user of the IP phone (Web) or Web Phone (Web Phone) enters the phone number (S41) It receives the IP address of the receiver from the ITO server (S43) and connects to the IP address (S44).

The call request step to the receiver (S46) is the IP phone or Web Phone (Web Phone) user when the connection with the receiver to the IP address received from the ITO server completes the call request message to the receiver (S46) and the receiver response Depending on the call or missed message processing.

The call step or the missed message processing step (S50, S51, S52, S53, S54, S55) with the receiver starts a call with the receiver when receiving a call initiation message from the receiver (S51) and ends the call when the receiver is put down (S55). ) Also, when the receiver sends a missed message, the IP Phone or Web Phone user requests the message storage from the ITO server as needed (S52) and delivers the text or voice message to the ITO server to receive the message. To save it for viewing.

The additional function selection steps S56 to S66 are performed as follows.

Advertising company telephone connection steps S56 and S57;

Function selection steps S60 and S58;

Additional service information selection steps (S63, S64, S65, S66).

The advertising company telephone connection step (S56, S57) is to connect to the counselor of the advertising image company displayed on the screen of the IP phone (Web phone) or the Web phone (Web Phone) user directly to consult.

The function selection step (S60, S58) is to process a variety of functions, such as registering the phone book of the IP phone (Web) or Web Phone (Web Phone) user, sound volume or recording function, playback function.

The additional service information selection step (S63, S64, S65, S66) is a user of an IP phone or a web phone receives a variety of additional service information from the ITO server, and when the additional service key is input, the advertisement image display is displayed. Stop (S61) and request the additional service information from the ITO server, and then display the screen to select the menu by receiving the additional service information menu from the ITO server (S62) and enter the additional service key (S63), the selected additional to the ITO server When service information is requested and additional service information is received from the ITO server, it is displayed on the screen.

FIG. 5 is a flowchart illustrating an operation of registering additional service information in an ITO server by an additional service information provider according to a preferred embodiment.

Requesting access to the ITO server (S67, S68);

Additional service information registration request steps (S69, S70);

Additional service information transmission step (S71).

Access request steps (S67, S68) to the ITO server is an additional service information provider requests to connect to the ITO server.

In the additional service information registration request step (S69, S70), the additional service information provider requests information registration from the ITO server (S69) and receives a registration permission from the ITO server.

In the additional service information transmitting step (S71), the additional service information provider, which has been registered by the ITO server, transmits the processed additional service information to the ITO server.

As described in the above-described embodiment, according to the present invention, the user can make a telephone call free of charge and receive a systematic and standardized telephone usage method and a telephone call or function and service provided by a general telephone company. Also, you can do various additional service information and home shopping without a computer. In addition, various IP phones or Web phones and IP PBXs have been developed and distributed based on qualitatively developed internet communication technology and rapidly spreading high-speed internet network. As it is used as a method, the connection between these models is difficult and the scope of use is limited. At this point, the present invention has the effect of standardizing the method of using IP Phone or Web Phone and IP PBX. It is an excellent invention for the domestic and overseas telecommunications industry because it has a very useful effect of forming the form of Internet telephone station.

Claims (7)

The Internet telephone company uses IP phones / web phones and IP phones / web phones or IP phones / web to make calls by means of Internet phones or landline phones. Calling method of Web Phone and PSTN, and the supplementary service information provider registers supplementary service information on ITO server to establish ITO server and website as a telephone company on the Internet Internet telephone company system and operation method characterized in that the phone number and additional service information is provided to each other on the Internet by assigning a number and using a general telephone number currently used. 2. The configuration of claim 1, wherein Database configurations 18, 19, 20, 21, 22, 23, 24; An ITO server configuration 17; An IP Phone user configuration 15; A web phone user configuration 14; An additional service provider server configuration 13; An advertiser server configuration 12; It is composed of a Voice Gateway Server (VGS) configuration (11) is an Internet phone station system, characterized in that you can call each other, IP phones, Web phones, additional service information provider server, landline and mobile phones How it works. The method of claim 1, wherein the ITO server operating method of the Internet telephone company ITO server connection step (S1); Checking member information and registering an IP address (S2, S3, S4); Transmitting and storing voice / text message details (S5, S6, S7, S8); Advertising image transmission steps (S9, S10); Additional service information transmission and registration steps (S11, S12); The phone call request step (S15, S16, S17, S18, S19, S20) and the ITO server repeats the above steps and registers the information of the IP phone or web phone user and additional service information provider. And registering and transmitting the advertisement image. The method of claim 1, wherein the IP phone and the web phone operating method of the Internet telephone station An IP phone power on and a web phone program execution step (S21); Connecting steps (S22, S23) to the ITO server; Receiving message checking steps S24 and S25; Advertisement image request steps (S26, S27, S28); Receiving a phone call request message and calling steps (S29, S33 to S40); Telephone number input and call steps (S30, S41 to S55); An additional function selection step (S56 to S66) and the Internet phone station system and operating method, characterized in that it can operate an IP phone (Web), (Web phone). The method of claim 4, wherein the telephone number input and call step (S30, S41 to S55) is Transmitting call requests to the ITO server (S41, S42, S43, S44); Requesting a call to the receiver (S46); Internet telephone station system and operation method comprising a call step and a message processing step (S50, S51, S52, S53, S54, S55) with the receiver and entering a phone number. The method of claim 4, wherein the additional function selection step (S56 to S66) is Advertising company telephone connection steps S56 and S57; Function selection steps S60 and S58; Internet service station system and operation method comprising the additional service information selection step (S63, S64, S65, S66) can perform additional functions. The method of claim 1, wherein the additional service information provider registers the additional service information in the ITO server. Requesting access to the ITO server (S67, S68); Additional service information registration request steps (S69, S70); The additional service information transmission step (S71) and the additional service information provider Internet service system and operating method, characterized in that the additional service information is registered in the ITO server.