KR20060116308A - Synthesis information providing system based on the technologies of both sms(short message service) and internet portal - Google Patents

Abstract

The invention of this business model is a new concept comprehensive information system that enables mobile customers to receive various information provided by wired, wireless Internet portal and ARS (Automatic Response System) through the SMS (Short Message Service) function of mobile phone. Named 〈Comprehensive Information Providing System Combining SMS (Short Message Service) ”and“ Internet Portal ”Technology. Until now, when consumers wanted to get information through the Internet, they had to access wired and wireless Internet portal. To do this, they needed to use wired Internet through Desk Top PC or wireless Internet through mobile phones such as Notebook PC or Mobile Phone, PDA. I had to log in. In particular, if a mobile customer wants to use the wireless Internet through a mobile phone terminal, it is impossible to use the wireless communication environment in a region where the wireless communication environment is poor. There was a limitation such as being limited to the consumers who use the service, but they had to bear the inconvenience of paying attention to the small screen of the terminal for a long time in order to search for the desired information. Double and triple use, such as the cost of telephony), could not be avoided. In order to avoid this inconvenience, some customers use the Automatic Response System (ARS) .However, due to the limited line, the call success rate is relatively low. There was inconvenience that should be. In addition, as a company that provides ARS, the loss of friendly response to prospective customers has resulted in the loss of opportunities for increasing sales of the company, as well as the increase in customer dissatisfaction due to the inadequate provision of ARS services and the weakening of corporate competitiveness. Was there.

In this business model, when a consumer wants to search for desired information while traveling, mobile communication with the operator of the business model (hereinafter referred to as "information provider"), which uses a mobile phone terminal, searches the search terms in a short message format (for example, 8888). When the information is sent to the service provider, the information corresponding to the search word of the short message received and received by the information processing platform developed by the information provider is automatically searched in real time in the database and the Internet, etc. , Surrounding information, key word information, reservation reception, booking, event guide, information inquiry, etc.) is a system that is re-sent to the consumer terminal in the form of a short message, the consumer can obtain the desired information anytime, anywhere in real time with a low cost of short message Businesses can provide consumers with real-time latency By providing enterprise information that can enhance the company's competitiveness, such as to prevent customer satisfaction, as well as pre-departure to the howler of potential customers. As the use of short messages is enabled, mobile operators can increase profitability by generating additional profits without additional facility investment.

The mobile phone terminal required by the consumer for the implementation of this system can be more than the low-end specification that can send and receive SMS, and the communication environment can be used anywhere in the country where SMS can be sent and received. It is expected to contribute to the benefit of the people as it can be conveniently used at cost.

Description

Synthesis Information Providing System based on the technologies of both Short Message Service (SMS) and Internet Portal}

The main invention that forms this business model is the Synthesis Information Providing Platform. The information provider using this business model has developed an information retrieval platform ("Synthesis Information Providing Platform") that can automatically retrieve the information corresponding to the search terms received through short messages. Number, location check, surrounding information, key word information, reservation reception, booking, event guide, information inquiry, etc.), and it is interfaced with the short message system established by the mobile carrier for use by consumers.

As shown in the figure, when a consumer wants to search for desired information while on the go, the user sends a search word through a mobile phone terminal to a number specified in the form of a short message (e.g., set up between the operator of the business model and the mobile carrier as 8888). Information corresponding to the search word of the short message received and received by the information processing platform (Synthesis Information Providing Platform) developed by the information provider is automatically retrieved in real time from the established database and the Internet, and the retrieved information is sent to the consumer terminal. The system is resent in format.

The short message sent to the consumer maintains a certain format of the information provided by the information provider and provides a function for further searching according to the consumer's wishes.

The invention of this business model relates to a comprehensive information providing system incorporating "SMS (Short Message Service)" and "Internet Portal" technologies.

This business model enables mobile consumers to get the information they want anytime, anywhere in real time with low cost of short message, and provides business information to consumers in real time without waiting time, thereby improving customer satisfaction and eliminating potential customers. To enhance corporate competitiveness, such as prevention, and to enhance profitability by enabling short message service for mobile operators, and to increase public competitiveness of the national infrastructure industry. Invented.

The main invention that constitutes this business model is "Synthesis Information Providing Platform", which belongs to software development technology such as platform and search engine.

.

The main invention constituting this business model is the Synthesis Information Providing Platform, which is an information retrieval platform (or "search engine") that can automatically retrieve information corresponding to search terms received through short messages.

1) Promote consumer convenience

It enables consumers on the move to receive the information they want quickly and accurately anytime, anywhere, regardless of location and time, improving consumer convenience and reducing costs such as communication costs.

2) Enhancing corporate satisfaction

Enhancing corporate competitiveness by providing customer information in real time with no waiting time, enhancing customer loyalty and preventing potential customer departure through customer satisfaction.

3) Profitability of Mobile Operators

Increased profitability by creating additional profits without additional facility investments as the use of short messages is activated

Claims (1)

An information retrieval platform (or "search engine") that can automatically retrieve information corresponding to search terms received through short messages, and a business model that provides the retrieved information to consumers through a short message system

Images