KR20020086162A - A method for providing Tele-Voting Service using intelligent network in IMT-2000 telecommunication system - Google Patents

Abstract

PURPOSE: A method for providing a remote question service using an intelligent network in an advanced mobile communication system is provided to minimize a time and a cost by easily requesting vote/question contents through the Internet and applying the requesting vote/question content in real time. CONSTITUTION: An intelligent additional device(114) requests a control support based on a correlation ID from a service control system(113)(S406). The service control system(113) instructs the intelligent additional device(114) to transmit a guidance broadcasting on the basis of the request(S407). The intelligent additional device(114) transmits an initial guidance broadcasting message of a vote/question corresponding to a subscriber number to a service switch(115) so that the initial guidance broadcasting message of the vote/question is transmitted to a mobile communication subscriber through an access network(S408). The intelligent additional device(114) informs the service control system(113) that the initial guidance broadcasting is successfully broadcasted(S409). The service control system(113) requests the intelligent additional device(114) to collect digit information i, e., a dial number as response information about the vote/question broadcasting of the mobile communication subscriber(S410). The intelligent additional device(114) transmits the vote/question broadcasting to the mobile communication subscriber through the service switch(115) according to the request(S411), and receives and collects digit information transmitted from the mobile communication subscriber(S412). If the collection of digit information is completed, the intelligent additional device(114) transmits collected result information to the service control system(113)(S413). The service control system(113) statistically processes transmitted information, and transmits a DFC(Disconnect Forward Connection) message to the service switch(115)(S414). A release message and a release complete message are transmitted and received between the service switch(115) and the intelligent additional device(114)(S415,S416), and the service control system(113) transmits a release message about a vest call to the service switch(115)(S417).

Description

A method for providing Tele-Voting Service using intelligent network in IMT-2000 telecommunication system}

The present invention relates to a method for providing a remote questionnaire service using an intelligent network in a next generation mobile communication system. More specifically, a mobile communication service provider as a service provider votes using an intelligent network built in an IMT-2000 system as a next generation mobile communication system. Requesting a voting / question to a service subscriber as a survey client and conducting the requested voting / question through a user as a mobile subscriber, and allowing the service subscriber to check the voting / question results and statistics in real time. The present invention relates to a remote questionnaire service providing method using an intelligent network in a next generation mobile communication system.

In general, the existing remote questionnaire method is well known voting service using the telephone network and the cyber pool service of the Internet.

In the existing voting service using the telephone network, for example, there are telephone voting using the 700 service and the automatic answering service (ARS) of the telephone network, such a method is because the client consists of a four-choice multiple-choice single question. Since there are few options available and there is no way to promote the current voting / questioning to the public, it is carried out by a limited client, such as a broadcaster. There is a hassle to consult. In addition, in most cases, since the goal is to be limited for a short time, there is a disadvantage in that the class participating in voting / survey is not wide.

The cyber full service of the existing internet web page has a wider range of choices that a client can provide compared to the voting service using the existing telephone network, but this also cannot promote the current voting / survey, The disadvantage is that only users who find the web page where the voting / survey proceeds can participate, which is only for those who can use the Internet, especially those who visited the web page. have.

The present invention was created to solve the above problems, the purpose of which is to use the Internet to directly write the contents of the vote and questionnaire to reflect the request of the service client as it is, the results can be confirmed in real time Next-generation mobile communication system that can be divided into surveying and voting in consideration of measurement layer or random case without classifying by voting and questionnaire targeting mobile subscribers. It is to provide a remote questionnaire service providing method using an intelligent network.

1 is a block diagram of a remote questionnaire service network to which the present invention is applied;

2 is a flowchart for a new subscription of a voting / question client in a method for providing a remote questionnaire service using an intelligent network of a next generation mobile communication system according to an embodiment of the present invention.

3 is a flowchart for requesting a poll / question by a service subscriber according to the flowchart of FIG. 2 in the method for providing a remote questionnaire service using an intelligent network of a next generation mobile communication system according to an embodiment of the present invention.

4 is a method for providing a remote questionnaire service using an intelligent network of a next generation mobile communication system according to an embodiment of the present invention, a voting / question process performed after completion of a subscription process according to FIG. 2 and a voting scenario input process according to FIG. Is a flow chart for explanation,

5 is a flowchart illustrating a process of processing a request for a voting result from a service subscriber after completion of the voting / question process according to FIG. This is a flow chart.

※ Explanation of code for main part of drawing

110: intelligent network 111: telemetry web server

112: service management / development system 113: service control system

114: intelligent additional device 115: service switch

120: mobile communication access network 121: mobile communication subscriber terminal

130: Internet network 131: Internet terminal

In order to achieve the above object, a remote questionnaire service providing method using an intelligent network of a next generation mobile communication system according to the present invention is a voting / question service method using an intelligent network of a next generation mobile communication system interworking with an internet network. Survey service through subscribers When a voting / question scenario is requested from the subscriber, the voting / question scenario input screen is provided through the website to input the desired voting / question scenario information, and the announcement broadcast corresponding to the entered scenario information is provided. Generating a first step; In response to the voting / response response message from the mobile subscriber through the mobile communication network, the generated announcement message is transmitted to the mobile subscriber, and the response message is collected and statistically processed. Two steps; And a third step of, upon receiving the request message of the processed statistical result from the survey service subscriber through the Internet, providing a result message for this.

In the first step, a recognizer is assigned to the input voting / question, and based on the recognizer, a message for the voting / question in the second and third steps is distinguished from other messages. The recognizer uses the subscriber number assigned as the ID of the survey service subscriber, and determines the charging method for the voting call of the second step when the voting / question scenario is entered in the first step. However, the billing method is to select one of a variety of billing methods, such as a billing method for the questionnaire / voting service subscribers, or a billing method for the voting call originator, and the voting / in the first step and / or the third step The survey service is calculated by estimating the cost for the voting / question request based on the number of items in the survey scenario, the difficulty of the survey, and / or the survey time. Let the particles notify you.

Hereinafter, a remote questionnaire service providing method using an intelligent network of a next generation mobile communication system according to an exemplary embodiment of the present invention will be described in detail with reference to the accompanying drawings.

1 is a configuration diagram of a remote questionnaire service network to which the present invention is applied and includes an intelligent network 110 for providing a remote questionnaire service; An access network 120 as a mobile communication network that allows a mobile communication subscriber to access the intelligent network 110 through a subscriber mobile terminal 121; And an internet network 130 that allows a subscriber of a survey service as a voting / question client to access the web site of the intelligent network 110 through the internet terminal 131.

The intelligent network 110 is a televoting web server 111, a server management / development system (SMS / SCE) 112, a service control system (SCP) 113, an intelligent additional device (IP) ( 114 and a service switch (SSP) 115.

The teleporting web server 111 is a web interface of a survey service subscriber, and performs a service subscription, voting / question logic input, and voting information output function.

The service management / development system (SMS / SCE) combines a service development environment (SCE) with a service management system (SMS). The service management system is a management system supporting the service control system 113, and manages the data of subscribers necessary for service control, and the subscribers can access the system to change their service related data, and the service It has a reporting function for various measurement data and service processing error of the control system 113, the billing information can be confirmed, the network management support function and the user reporting function, so as to summarize the service control system 113 Download the service logic program, request addition / change / deletion of subscriber data and request addition and deletion of guide message to the intelligent additional device 114. The service development environment is a development environment for developing a new service, and performs a service generation function among network functions.

The service control system 113 is a key element for the intelligent network service, and is a database system that provides service control logic and subscriber data information to process the service switch (SSP) service call. Interoperate with the service exchanger 115 and the intelligent add-on device 114 to control telephony services, manage telephony subscriber data, manage voting / question start and end times, and the web server 111 Provide voting information and perform billing functions as required.

The intelligent adder 114 performs a function that can be provided to the user as part of an intelligent network service such as various voice guidance, voice synthesis, automatic voice recognition, additional digital collection function, etc. according to the instruction of the service exchanger 115. .

The service exchanger 115 identifies an intelligent network service call among subscribers' calls, requests the service control system 113 for necessary information, and when the information arrives, the service exchanger 115 completes the service desired by the user. Network namely. In the present invention serves as a gateway connecting the access network 120 and the intelligent network 110.

Next, a method for providing a remote questionnaire service using an intelligent network of a next generation mobile communication system according to an embodiment of the present invention will be described. This will be described in parallel with its operation since it is applied to the service network of FIG. 1.

2 is a flowchart illustrating a new subscription of a voting / questioning client in a method for providing a remote questionnaire service using an intelligent network of a next generation mobile communication system according to an exemplary embodiment of the present invention.

First, when the service client's Internet terminal 131 is connected to the web server 111 through the Internet network 130 (S201), the web server 111 votes on the screen of the Internet terminal 131. Provide an initial screen for the / questionate service (S202).

When the service client 131 clicks the new subscription button based on the provided initial screen (S203), the web server 111 provides a screen for subscriber registration (S204), and the service client 131. If the subscriber information based on the provided subscriber registration screen is inputted from (S205), the service management system (S205) interworks with the service management / development system 112 and the Internet network 130 via the received new subscriber information. 113) (S206).

The service control system 113 registers the transferred new subscriber information as a database (S207), and notifies the web server 111 via the internet network 130 with registration information together with the registration completion (S207). In step S208, the web server 11 notifies the service client 131 of registration information including the new subscription result and the subscriber number, and terminates the new subscription procedure (S209).

3 is a flowchart for requesting a voting / question of a service subscriber according to the flowchart of FIG. 2 in the method for providing a remote questionnaire service using an intelligent network of a next generation mobile communication system according to an embodiment of the present invention.

First, when a subscriber internet terminal (hereinafter referred to as a service subscriber) 131 is connected to the web server 11 through the internet network 130 (S301), the web server 111 displays the screen of the internet terminal 131. An initial screen for a voting / survey service is provided (S302).

When the service subscriber 131 clicks the voting scenario input button based on his subscriber number on the provided initial screen (S303), the web server 111 provides a screen for inputting the voting scenario (S304).

Subsequently, the service subscriber 131 charges a voting call (i.e., a subscriber billing method or a voting caller billing method) based on the provided voting scenario input screen. Select and enter (S305), and in addition to the step-by-step voting guidance information (S306), and also enter the voting start time and end time, or by selecting and entering the termination method according to the maximum number of participants (S307), The web server 111 transmits it to the service management / development system 112, and the service management / development system 112 transmits the voting / question logic data generated based on the information received from the web server 111. Transmission to the service control system 113 (S308).

The service control system 113 updates (or initially generates) information on the subscriber's voting / questioning based on the received voting / questioning logic data (S309), and the service management / Notify the development system 112 (S310).

The service management / development system 112 transmits a creation request message of a guide broadcast for the updated voting / question to the service control system 113, whereby the service control system 113 sends a signaling system number 7 to the service control system 113. Based on (Signaling System No. 7: SS No. 7), the intelligent supplementary device 114 generates a guide broadcast in association with the intelligent supplementary device 114 (S311). The intelligent additional device 114 generates the guide broadcast and then transmits a completion message to the service control system 113, and the service control system 113 sends the completion message to the service management / development system. In step S313, the web server 111 receives the completion message from the service management / development system 112 and outputs a voting logic generation success screen to the service subscriber 131 based on the completion message. After showing, complete the voting / survey request process (S314).

Figure 4 is a method for providing a remote questionnaire service using an intelligent network of the next-generation mobile communication system according to an embodiment of the present invention, a voting / survey process after completion of the subscription process according to Figure 2 and the voting scenario input process according to FIG. As a flowchart for explaining, a flow of a CAMEL Application Part (CAP) message based on the SS No. 7 protocol in the intelligent network 110, which is the core network of the present invention, will be described below.

First, a voting call based on a telephone voting number is sent from a mobile communication subscriber's terminal (hereinafter referred to as a mobile communication subscriber) 121 as a voting candidate, and the voting call arrives at the service exchanger 115 through the access network 120. When (S401), the service exchange 115 recognizes the voting call, the telephone ballot number is composed of a teleservice access code and the subscriber number of the service subscriber, the telephone ballot number is a mass media advertisement or You will know it through the Internet.

The service exchanger 115 forwards an initial message including the service code, the calling number, the subscriber number as the called number and the location information for the recognized voting call to the service control system 113 (S402), and the service. The control system 113 based on the received initial message, the information on the intelligent additional device 114, including the address of the intelligent additional device 114, its ID (ID) and correlation ID (correlation ID) Is provided to the service exchanger 115 (S403).

The service exchanger 115 transmits an initial address message (IAM) for signaling to the intelligent additional device 114 based on the provided information (S404), and the intelligent additional device 114 attaches thereto. A response message (ANM) is transmitted to the service exchanger 115 to respond (S405).

Subsequently, the intelligent additional device 114 requests control support based on the correlation ID from the service control system 113 (S406), and the service control system 113 sends an announcement broadcast based on the request. The intelligent supplementary device 114, and the intelligent supplementary device 114 transmits an initial announcement message of a voting / question corresponding to the subscriber number to the service exchanger 115, thereby accessing the access network. In step S408, the mobile communication terminal 121 transmits the information to the mobile subscriber 121 through the process 120.

Subsequently, the intelligent additional device 114 notifies the service control system 113 that the initial announcement broadcast was successfully broadcasted (S409), and accordingly, the service control system 113 informs the intelligent additional device 114. Digit information, that is, in response to the voting / question broadcast of the mobile communication subscriber 121, in the case of four-choice polymorphism, it is required to collect one dial number of 1 to 4 selected (S410).

The intelligent additional device 114 transmits a voting / question broadcast to the mobile communication subscriber 121 through the service switch 115 according to the request (S411), and thus selects from the mobile communication subscriber 121. The received and transmitted digital information is received and collected through the service exchanger 115 (S412).

After the steps S411 and S412 are repeatedly performed according to the voting / questioning scenario, the intelligent additional device 114 transmits the collection result information to the service control system 113 when the digital information collection is completed. (S413), the service control system 113 performs a storage statistic processing of the transmitted information, and then disconnects a forward connection as a message instructing the service switcher 115 to disconnect a call. ) (S414), and according to the exchange (Release: REL) message and the release complete (Release Complete: RLC) message between the service exchanger 115 and the intelligent additional device 114 according to (S415, S416) ), The service control system 113 transmits a release message for the voting call to the service exchanger 115, and then terminates the voting / questioning process according to the present invention. (S417). The REL message is a message sent from the service exchanger 115 receiving the DFC message to disconnect a call between itself and the intelligent additional device 114, and the RLC message is the intelligent additional device 114 receiving the REL message. ) Is a completion message sent to the service exchanger 115 after terminating the connection between the service exchanger 115 and the intelligent attachment device 114.

FIG. 5 is a flowchart illustrating a processing process for requesting a voting result from a service subscriber after completing a voting / question process according to FIG. 4 in the method for providing a remote questionnaire service using an intelligent network of a next-generation mobile communication system according to an embodiment of the present invention. This is a flow chart.

First, when a subscriber Internet terminal (hereinafter referred to as a service subscriber) 131 is connected to the web server 11 through the Internet network 130 (S501), the web server 111 is a screen of the Internet terminal 131. An initial screen for a voting / survey service is provided on the operation S502.

When the service subscriber 131 clicks the view voting result button based on his subscriber number on the provided initial screen (S503), the web server 111 performs the service through the service management / development system 112. The control system 113 requests the voting result data (S504).

The service control system 113 transmits the corresponding voting result data statistically processed according to the request to the web server 111 (S505), and the web server 111 transmits the received voting result data to the service. The voting result operation window is output on the screen of the subscriber's Internet terminal 131 to inform the voting result and billing information (S506).

As described in detail above, according to the method for providing a remote questionnaire service using an intelligent network of a next generation mobile communication system according to the present invention, the following effects are created.

Service as a voting / question requester In terms of subscribers, the voting / question content can be easily requested through the Internet, and the voting / question content to be requested is applied in real time, thus minimizing time cost and directing the result in real time. It can be used to reduce the cost of labor such as labor cost and data battery cost / statistics calculation cost by survey personnel, etc., and by using the information of the mobile subscribers, a certain class (for example, married women in their 30s and teenage boys) You can choose only to investigate.

In addition, in terms of mobile communication subscribers as voting / questionnaire respondents, by responding to the voting / questionnaire, it is possible to receive various benefits such as discount on call charges, coupons, etc., and receive the result of voting in which they participate through short messages.

In addition, in terms of a mobile service provider as a service provider, mobile phone usage will increase, and voting results can be used as a survey of its own marketing materials. You can increase your profits.

Claims (7)

In the voting / survey service method using the intelligent network of the next generation mobile communication system interworking with the internet network, When requesting voting / question scenario input from survey service subscribers through the Internet, a voting / question scenario input screen is provided through the website to input desired voting / question scenario information, and the information corresponding to the entered scenario information Generating a broadcast; A second step of, upon receiving a voting call for the voting / question from a mobile communication subscriber through a mobile communication network, transmitting the generated announcement message to the mobile communication subscriber, and collecting and statistically processing a voting response message accordingly; And And a third step of providing a result message for receiving the processed request message of the statistical result from the questionnaire service subscriber through the Internet. How to Provide. The method of claim 1, In the first step, a recognizer is assigned to the input voting / question, and the message about the voting / question in the second step and the third step is recognized separately from other messages based on the recognizer. Remote questionnaire service providing method using intelligent network of next generation mobile communication system. The method of claim 2, And the recognizer is a subscriber number of the survey service subscriber. The method of claim 3, wherein The telephone poll number of the voting call is a remote questionnaire service providing method using an intelligent network of the next generation mobile communication system, characterized in that consisting of the access code and the subscriber number of a predetermined voting / survey service. The method of claim 1, And determining a charging method for the voting call of the second step when the voting / questioning scenario is input in the first step. The method of claim 5, The billing method includes a questionnaire service subscriber billing method and the voting call originator billing method of the remote questionnaire service providing method using the intelligent network of the next generation mobile communication system. The method of claim 1, In the third step, the cost of the voting / question request is calculated according to the number of items of the voting / question scenario, the survey difficulty, and / or the survey time, and the subscriber of the survey service is notified with the result message. Remote survey service providing method using an intelligent network of the next generation mobile communication system.