KR20020066768A - A system and method deliver order food of transact both for internet - Google Patents

Abstract

PURPOSE: A method for ordering and delivering a food and a system thereof are provided to enhance a reliability and a business efficiency of the provider, satisfy of a consumption desire of the user, and enhance a quality and a reliability of a commodity by enabling the user who requests an order to receive a response from the provider promptly. CONSTITUTION: Ordering information prepared by a user(10) through a web site is inputted in a server(20). The server(20) recognizes the ordering information and transmits the information to a provider(30). The provider recognizes the ordering information and converts responded data as a forecasted time required and a delivery impossible reason into a proper form in the server(20) by an exclusive terminal(100) and transmits the converted data. The server(20) transmits the responded data to the user(10), and the user(10) receives a response from the provider(30) promptly. At this time, if the ordering information prepared by the user(10) is transmitted to the provider(30) through the server(20), the data inputted by the provider(30) are converted into a proper form in the server(20) by the exclusive terminal(100) having an input/output device(101) and a connection device(102), and the user(10) receives a result as a forecasted time required and a delivery impossible reason.

Description

Method and system for order delivery of food by interactive transaction using internet {A SYSTEM AND METHOD DELIVER ORDER FOOD OF TRANSACT BOTH FOR INTERNET}

The present invention relates to a method and system for ordering food delivery by two-way transaction using the Internet, and more particularly, by improving the existing one-way ordering method using the Internet, a user who requests an order receives an immediate response from a supplier. In addition to improving the customer's reliability with the supplier, the user's work efficiency and the consumer's need for consumption can be met.

As is well known, a conventional method for delivering an order using the Internet is performed as shown in FIG.

That is, each individual user 10 provided with the web browser 11 and the connection device 12 is connected to the web page 21, the operating system 22, and the storage 23 using a connection device such as a modem or a dedicated line. The server 20 is connected to the server 20 provided with the server engine 24. At this time, specific order information data is generated through interaction with the server 20 and transmitted to the server side through an internet connection. Thereafter, the server 20 converts the order information data into a predetermined signal and transmits it to each provider 30, and the provider 30 can receive the data in various forms according to the service method.

However, the conventional technology as described above has a big problem that the user 10 requesting the order can not receive an immediate response from the supplier 30. That is, the user 10 who transmits the order contents through the web has a problem that they have to wait indefinitely to receive food from the supplier 30.

In addition, conventionally, a problem arises in that the process of transmitting the order contents to the supplier 30 is inconvenient.

That is, the facsimile (31) has a significantly low penetration rate in the field in general, there is a possibility of a reception error when using the SMS (Short Message Service) 32 or the text pager 33 of the portable mobile communication terminal In the case of automatic answering telephone call using the computer telephone integration (CTI) 34 technology, there is a problem that the possibility of misreading is very high.

The present invention has been made to solve the above problems of the prior art, so that the user who requested the order to receive an immediate response from the supplier in order to improve the user's one-way ordering method using the existing Internet. The second purpose is to increase the credibility between the user and the supplier, especially in the field where the prompt delivery is required, and the third purpose is to increase the efficiency of the supplier's work. The fourth purpose is to satisfy the user's consumption needs, and the fifth objective is to provide a method and system for order delivery of food by interactive transactions using the Internet, which can greatly improve the quality and reliability of the product. to provide.

In order to achieve the above object, the present invention provides a food order delivery method using the Internet, the method comprising: inputting order information written by a user through a web site to a server; Recognizing the order information, the supplier converts the response data, such as expected time required, non-delivery reason, etc. into a form suitable for the server by the dedicated terminal and forwarding it; The server delivers the response data to the user and the user immediately receives a response from the supplier; provides a method and system for delivering food order by interactive transactions using the Internet.

Hereinafter, described in detail with reference to the accompanying drawings a preferred embodiment of the present invention for achieving this purpose are as follows.

1 is a view for explaining a method of order delivery of food using the conventional Internet

Schematic block diagram.

Figure 2 is an order to deliver food by interactive transactions using the Internet of the present invention

A schematic block diagram illustrating the method and system thereof.

Figure 3 is an order to deliver food by interactive transactions using the Internet of the present invention

Flow chart on the user side for explaining the method and system thereof.

4 is an order delivery of food by interactive transactions using the Internet of the present invention

Flowchart on the supplier side to illustrate the method and system thereof.

<Explanation of symbols for the main parts of the drawings>

10: user 20: server

30: supplier 100: dedicated terminal

101: input and output device 102: connection device

Method and system for order delivery of food by two-way transaction using the Internet applied to the present invention is configured as shown in Figs.

In the following description of the present invention, if it is determined that a detailed description of a related known function or configuration may unnecessarily obscure the subject matter of the present invention, the detailed description thereof will be omitted.

The following terms are terms set in consideration of functions in the present invention, which may vary depending on the intention or custom of the producer, and their definitions should be made based on the contents throughout the specification.

First, the present invention comprises the steps of inputting the order information written by the user 10 to the server 20 through a web site; The server 20 recognizes the order information and delivers it to the provider 30; Recognizing the order information, the supplier 30 converts the data in response to the expected time required, such as non-delivery reason, etc. by the dedicated terminal 100 to the server 20 in a suitable form; The server 20 transferring the received data to the user 10 so that the user 10 immediately receives a response from the provider 30; It is made of. At this time, when the order information created by the user 10 is transmitted to the supplier 30 through the server 20, the data input by the supplier 30 is input / output device 101 and connection device 102. ) Is converted into a suitable form in the server 20 by the dedicated terminal 100 provided with the user 10 is configured to receive the expected time required or the result of non-delivery.

In addition, the user 10 is provided with a web browser 11 and a connection device 12, as well as a web page 21, an operating system 22, a storage 23, and a server engine 24 on the server 20 side. The storage 23 is provided with a merchant account, a user account, merchant information, a user information, an accounting information database, a site database, and the like.

On the other hand, the present invention may be variously modified and may take various forms in applying the above configuration.

And it is to be understood that the invention is not limited to the specific forms referred to in the above description, but rather includes all modifications, equivalents and substitutions within the spirit and scope of the invention as defined by the appended claims. It should be understood that.

Referring to the method and method of delivering the food ordered by the two-way transaction using the present invention configured as described above is as follows.

3 is a flow chart of the user side of the present invention. First, the user 10 performs a server connection login to access the web page 21 on the server 20 side through each connection device and a web browser (S201).

Thereafter, the user's current location is extracted based on the registered account information, and the restaurant list output page of the deliverable restaurants located near the area is output.

After performing the function as described above, the user 10 selects a restaurant to be ordered from the output list (S203), and moves to a restaurant-specific main page including a menu of the corresponding restaurant (S204).

Subsequently, the user 10 performs an order content selection (S205) for selecting a restaurant to order, and moves to a final confirmation and order page (S206) that summarizes the contents input by the user 10 to complete the order.

After that, the user 10 asks whether the user finally accepts the order (S207), and if canceled, returns to the proper position. In this case, if the order is approved, the corresponding order information is transmitted to the server 20. (S208)

On the other hand, if you go through a guide page (S209) that guides the situation before receiving the result for the order, the response (S212) of the supplier 30 is transmitted through the server 20, to the user 10 in an appropriate manner The acceptance result page is output. (S210)

Finally, the user 10 receives the ordered food and pays for the restaurant by cyber money or cash or card payment or membership registration fee (S211).

4 is a flowchart of a provider side of the present invention, when the terminal is turned on, it enters a call waiting state. (S301)

In the above state, when a call comes in, the server 20 determines whether it is an incoming call or a regular phone (S302). The server enters the connection with the server 20. (S304)

Thereafter, the server 20 receives the order information of the user 10 through the dedicated terminal 100 provided as the input / output device 101 and the connection device 102 (S208) and attaches simple contents to the terminal. Properly output through the screen (S305) and receives the input whether the supplier accepts the order (S306).

If it is impossible to accept the order details, the reason for rejection is input (S307). If the order details are received, the estimated time required is input. (S308)

Meanwhile, the input data is transmitted to the server 20 (S212), and then the connection state is terminated.

When the order is received, the details of the order are output on paper (S311), and when the work is completed, the incoming call waits again.

As described above, the present invention is not limited to the food, but can be delivered to order by various kinds of interactive transactions using the Internet.

As described in detail above, the present invention is to enable the user who requested an order to receive an immediate response from the supplier in order to improve the user's one-way ordering method using the existing Internet, and the promptness of delivery is required. In particular, it is to increase the credibility between the user and the supplier, and to increase the efficiency of the supplier's work efficiency and to satisfy the user's consumption needs, and to thereby significantly improve the quality and reliability of the product. One very useful invention.

Claims (2)

In the food order delivery method using the Internet, Inputting order information created by a user through a web site to a server; The server recognizes the order information and delivers it to the provider side; Recognizing the order information, the supplier converts the response data, such as expected time required or non-delivery reason, into a form suitable for the server by the dedicated terminal and forwarding it; The server delivers the received data to the user and the user immediately receives a response from the supplier; Order delivery of food by the interactive transaction using the Internet, characterized in that it comprises a. In the food order delivery system using the Internet, When the order information created by the user is transmitted to the supplier through the website, the data entered by the supplier is converted into an appropriate form on the server by a dedicated terminal equipped with an input / output device and a connection device. A system for ordering and delivering food by interactive transactions using the Internet, characterized in that a response time such as an estimated time required or undeliverable can be received.