KR20010100951A - ticket selling device, ticket selling system and ticket selling method - Google Patents

Abstract

An object of the present invention is to provide a ticket sales system that enables the organizer of an event to realize a system for selling tickets at low cost.

In the ticket sales system 1 of the present invention, a user applies for a ticket through the communication network 5, sends a ticket in the form of a ticket selected by the user, and selects a general fee collection agency 22, 24, 26, 28, a ticket sales system for selling tickets, including reservation reservation means 31 for accepting ticket reservation information, ticket type, fee payment method, and user's personal information through the communication network 5; Ticket generation means 32 for generating a ticket based on the seat information, reservation information, and ticket type, ticket sending means 33 for sending the ticket to the user, and the user paid the ticket fee to the toll collection agency. It is characterized in that it comprises a payment confirmation means 34 for confirming.

Description

Ticket selling device, ticket selling system and ticket selling method

The present invention relates to a ticket sales system for selling tickets through a communication network, and more particularly, to a ticket sales system that enables an event organizer to realize a system for selling tickets at a low cost.

Conventionally, when an organizer of an event wants to sell a ticket for the event, it has entrusted the sale of the ticket by paying a fee to an existing ticket sales agent.

However, in the ticket sales commissioned by a conventional ticket sales agent, there is a problem that the cost increases because the fee is high.

Therefore, each organizer may consider selling tickets on their own. To sell tickets, it is necessary to set up a call center that accepts reservation calls, a window for selling tickets, and the like. It was difficult to realize because of the problem.

Furthermore, if the sale of the ticket is entrusted to the ticket sales agent as in the prior art, the event organizer cannot obtain the personal information of the ticket purchaser, so even though the person who bought the ticket is more likely to purchase the ticket again in the next event The personal information of the ticket purchaser could not be used as valid information when conducting business activities such as sending a direct mail.

SUMMARY OF THE INVENTION The present invention has been made in view of the above circumstances, and an object thereof is to provide a ticket sales system that enables the event organizer to realize a system for selling tickets at low cost.

1 is a block diagram showing the configuration of a first embodiment of a ticket sales system according to the present invention.

FIG. 2 is a flowchart for explaining the reservation acceptance process in the ticket sales system shown in FIG.

FIG. 3 is a flowchart for explaining a print ticket sale process in the ticket sale system shown in FIG. 1.

FIG. 4 is a flowchart for explaining the selling process of a paper slip ticket in the ticket selling system shown in FIG. 1.

5 is a diagram illustrating an example of a payment sheet ticket.

FIG. 6 is a flowchart for explaining the selling process of the mobile terminal ticket in the ticket selling system shown in FIG.

7 illustrates an example of a mobile terminal ticket.

FIG. 8 is a flowchart for explaining the selling process of a printout ticket in the ticket sales system shown in FIG.

Fig. 9 is a block diagram showing the configuration of a second embodiment of a ticket sales system according to the present invention.

FIG. 10 is a flowchart for explaining reservation acceptance processing in the case of provisional reservation in the ticket sales system shown in FIG.

FIG. 11 is a flowchart for explaining a reservation acceptance process when there is no provisional reservation in the ticket sales system shown in FIG.

FIG. 12 is a block diagram showing the configuration of the reservation receiving means of the ticket sales system shown in FIG.

FIG. 13 is a flowchart for explaining the selling process of the mobile terminal ticket in the ticket selling system shown in FIG.

14 illustrates an example of a mobile terminal ticket.

FIG. 15 is a flowchart for explaining the selling process of the mobile terminal ticket in the ticket selling system shown in FIG.

16 shows an example of a mobile terminal ticket.

17 shows an example of a personal information screen.

18 shows an example of a personal information screen.

19 is a diagram showing an example of a matrix for priority sales.

(Explanation of the code in the main part of the drawing)

1, 91: ticket sales system

2: terminal

3: mobile terminal

4: ticket vending device

5: network

6: reservation management database

7: User Information Database

8: seat management database

21: Payment Paper

22: Convenience Store

23: Bank Transfer

24: Bank

25: Credit card

26: Credit Card Company

27: Cash on delivery

28: courier

31: Reservation method

32: ticket generation means

33: means of sending tickets

34: Payment Verification Method

35: informational means

81: Cancel cancellation reservation button

92: Ticket Sales Database

96: reservation management table

97: user information table

98: seating table

99: ticket information table

121: server group for ticket information

122: server group for reservation information reception

123: Server group for receiving personal information

124A, 124B,... , 124N: Ticket Information Guide Server

125, 127, 129: load balancer

126A, 126B,... , 126N Reservation Information Reception Server

128A, 128B,... 128N Personal Information Reception Server

In order to achieve the above object, a ticket selling apparatus according to the invention of claim 1 is a ticket selling apparatus that receives a reservation of a ticket from a user through a communication network and sells the ticket through a computer system, which is necessary for the reservation of the ticket. Reservation reservation means for receiving information from the user, reservation information which is information, a ticket form of the ticket, a payment method of the ticket, a reservation management database for storing the reservation information received by the reservation reception means, and the reservation; A seat management database for managing seat information on the vacancy of the seat based on the reservation information received at the reception means, and a ticket based on the seat information, the reservation information, and the ticket form stored in the seat management database Ticket generating means for generating a ticket, and the tee generated by the ticket generating means. A payment for confirming that the user has paid the ticket fee to the charge collection agency that collects the ticket fee according to the ticket sending means for sending the ticket to the user and the fee payment method received by the reservation receiving means. Characterized in that it comprises a verification means.

According to the invention of claim 1, since a reservation of a ticket from a user is accepted through a communication network and the fee is collected using an existing fee collection institution such as a convenience store or a financial institution, the initial development cost or running cost of ticket sales. Can be greatly reduced, thus enabling the event organizer to implement a system for selling tickets on his own.

The reservation receiving means of the ticket sales apparatus according to the invention according to claim 2 is characterized in that the personal information of the user is received and stored in the user information database.

According to the invention of claim 2, since the personal information of the user is stored in the user information database, business activities can be performed using this personal information.

The ticket generating means of the ticket selling apparatus according to claim 3 generates an electronic ticket based on the seat information and the reservation information, and the ticket sending means transmits or downloads the electronic ticket to the mobile terminal of the user. It is characterized by.

According to the invention of claim 3, since the ticket information is displayed on the mobile terminal, the ticket is not printed, and the printing cost can be greatly reduced. In addition, by sending and receiving information that becomes a ticket on the Internet, the shipping cost for sending a ticket can be greatly reduced.

The electronic ticket of the ticket selling apparatus according to the invention of claim 4 is characterized in that it is an electronic mail.

According to the invention of claim 4, since the electronic ticket is realized by e-mail, information that becomes a ticket can be displayed on the mobile terminal. Therefore, printing of the ticket is eliminated, and the printing cost can be greatly reduced. In addition, by sending and receiving information that becomes a ticket on the Internet, the shipping cost for sending a ticket can be greatly reduced.

The electronic ticket of the ticket selling apparatus according to the invention of claim 5 is characterized in that it is information for displaying a bar code.

According to the invention of claim 5, since the electronic ticket is realized by the information for screen display of the barcode, the information that becomes the ticket can be displayed on the mobile terminal, thereby eliminating the printing of the ticket and drastically reducing the printing cost. can do. In addition, the transmission cost for sending a ticket can be greatly reduced by transmitting and receiving the information serving as a ticket on the Internet.

The reservation receiving means of the ticket selling apparatus according to the invention of claim 6 registers the telephone number of the mobile terminal of the user, and the ticket generating means generates the ticket purchaser list based on the telephone number.

According to the invention of claim 6, the ticket purchaser is authenticated by the phone number of the mobile terminal and the ticket purchaser list, and the mobile terminal is realized as an electronic ticket, thereby eliminating the printing of the ticket, and greatly reducing the printing cost. Can be. In addition, by sending and receiving the information used as a ticket on the Internet, the sending cost for sending a ticket can be greatly reduced.

The ticket generating means of the ticket selling apparatus according to the invention according to claim 7 generates a ticket that becomes effective when the user pays the ticket fee to the toll collection agency, the certificate indicating that the ticket fee is paid by being displayed by the toll collection agency. Characterized in that.

According to the invention of claim 7, since the ticket and the paid sheet can be sent by regular mail at the same time, the shipping cost can be greatly reduced.

The reservation receiving means of the ticket selling apparatus according to the invention according to claim 8 includes: ticket information guiding means for guiding information about the ticket to the user, and when the guiding of ticket information by the ticket information guiding means is finished, And reservation information reception means for receiving the reservation information, and personal information reception means for receiving the personal information from the user when the reservation information reception means has finished accepting the reservation information.

According to the invention of claim 8, since each process of reservation acceptance is switched in accordance with the steps, the server is less likely to go down even when a large amount of access from the user is concentrated at the start of the sale of the ticket. I can do it.

The ticket information guiding means, the reservation information receiving means and the personal information receiving means of the ticket selling apparatus according to the invention according to claim 9 are a plurality of servers and a load for distributing access from a user to equalize the load situation of these servers. It is characterized by each configured by a dispersing device.

According to the invention of claim 9, since the load is distributed by the load balancer so that the load situation of each server is at the same level, the average operation rate can be maintained among the servers.

The ticket selling apparatus according to the invention of claim 10 further includes information providing means for providing a personal information screen displaying information about the ticket purchased by the user, wherein the processing of the ticket purchased by the user on the personal information screen. It is characterized by displaying the situation.

According to the invention of claim 10, the user can check the purchase situation of the ticket he / she purchased at any time, and the seller of the ticket reduces the inquiries from the user, thus reducing the effort to respond to the user's inquiry. can do.

The information providing means of the ticket sales apparatus according to the invention according to claim 11 is characterized in that for the user who has made a reservation for vacancies, a button for inputting the cancellation of vacancies is displayed on the personal information screen.

According to the invention of claim 11, since the user can freely cancel the reservation for vacancies at any time before the seat is held, the user can make a reservation for vacancies with a light mind. Accordingly, the ticket seller is more likely to obtain personal information than the actual purchaser. In addition, since the user cancels the vacancy waiting, the ticket seller does not need to cancel the vacancy waiting unrelated to profit.

The seat management database of the ticket selling apparatus according to the invention according to claim 12 is characterized in that sales conditions are set for each user registered in advance with respect to a specific ticket.

According to the invention of claim 12, since the selling conditions can be set for each user, the ticket seller can cope with various types of ticket sales.

A ticket sales system according to the invention as claimed in claim 13 is a ticket sales system that receives a reservation of a ticket from a user through a communication network and sells the ticket by a computer system, which includes seat information and reservation information, which are information required for the reservation of the ticket. Receiving the ticket form of the ticket, the fare payment method of the ticket, and the personal information of the user from the user, confirming that the user has paid the ticket fare according to the fare payment method, A ticket sales device for generating a ticket based on the information, the reservation information, and the ticket type, and sending the ticket to the user, and a ticket fee from the user based on the fee payment method received by the ticket sales device. The ticket vending machine when the ticket fee is collected. It characterized in that it comprises a charging authority to notify jackets fees paid.

According to the invention of claim 13, a ticket application is received from a user through a communication network, and a fee is collected using an existing fee collection institution such as a convenience store or a financial institution, thus eliminating the need for a ticket sales window. The initial development cost and running cost when starting a sales service can be greatly reduced. Therefore, by using this system, it is possible to realize a system for the event organizer to sell tickets independently. In addition, since personal information is acquired from the user, business activities can be performed using this personal information.

A ticket selling method according to the invention according to claim 14 is a ticket selling method which receives a reservation of a ticket from a user through a communication network and sells the ticket by a computer system. A ticket type of the ticket, a method of paying the ticket, and a personal information of the user from the user, and a fee collection institution for which the user collects the ticket fee based on the method of paying the fee. Upon paying a ticket fee, the server confirms that the ticket fee has been paid by receiving a notification from the charge collection agency, and the server generates a ticket based on the seat information, the reservation information, and the ticket type. The ticket is sent to the user.

According to the invention of claim 14, since a ticket application is received from a user through a communication network and the fee is collected using an existing fee collection institution such as a convention store or a financial institution, a ticket sales window is not required. The initial development cost and running cost when starting a ticket sale service can be greatly reduced. Therefore, by using this system, it is possible to realize a system for the event organizer to sell tickets independently. In addition, since personal information is acquired from the user, business activities can be performed using this personal information.

Embodiment of the Invention

(1st embodiment)

EMBODIMENT OF THE INVENTION Hereinafter, 1st Embodiment of the ticket sales system which concerns on this invention is described based on drawing.

1-1 System Configuration

First, the structure of the ticket sales system which concerns on this embodiment is demonstrated based on FIG. As shown in Fig. 1, the ticket sales system 1 of this embodiment includes a terminal 2 operated by a user, a portable terminal 3 capable of receiving and displaying an e-mail, and reservation of a ticket from the user. The ticket sales device 4, the ticket sales device 4, the terminal 2, and the mobile terminal 3 that generate and send a reserved ticket and confirm payment of the ticket fee. The communication network 5 to be connected, a reservation management database 6 storing reservation information of a ticket input by the user, a user information database 7 storing personal information of the user, and seat information of each event venue. It consists of a seat management database 8 for storing, a convenience store 22, a bank 24, a credit card company 26, and a courier service provider 28 as a charge collection agency for collecting ticket fare.

In addition, when the ticket sales device 4 receives an application for a ticket purchase from the user, the ticket sales device 4 receives information such as reservation information, the type of ticket (ticket type), the payment method of the ticket, and the user's personal information. A ticket generation means 32 for generating a ticket in the form of a ticket selected by the user based on the reservation reception means 31 received from the user, the seat information and the reservation information stored in the seat management database 8, and this ticket Ticket sending means 33 for sending the ticket generated by the generating means 32 to the user, and payment confirmation means 34 for confirming whether or not the fee of the ticket has been paid by the fee payment method selected by the user. .

The ticket vending device 4 is managed by a so-called Internet provider, and is connected to a host computer (not shown) via the Internet. And if there is access from the user via the communication network 5, the ticket sales apparatus 4 provides a homepage, and a user operates the terminal 2 or the portable terminal 3 according to the instruction | indication of this homepage, and reservation information is carried out. Purchase a ticket by inputting necessary information such as personal information, ticket type and payment method.

The reservation acceptance means 31 makes a reservation for ticket purchase from the user and accepts the user's personal information, generates a reservation number, and sends an e-mail to the user confirming the application contents. When the reservation is canceled, the reservation cancellation notice is also made.

The ticket generating means 32 can generate four types of tickets: a print ticket, a payment paper ticket, a mobile terminal ticket, and a printout ticket. In the case of a print ticket and a payment paper ticket, a ticket is generated by printing and the mobile terminal is generated. In the case of a ticket and a printout ticket, data to be transmitted as a ticket is generated.

In the case of a print ticket, the ticket sending means 33 delivers by mail or by a courier, and in the case of a paid ticket, mails by ordinary mail. In the case of a mobile terminal ticket, data is transmitted to the mobile terminal 3 via the communication network 5, and in the case of printout, the data is transmitted to the terminal 2.

The payment confirmation means 34 is a payment method selected by the user from payment by the payment paper 21, payment by the bank transfer 23, payment by the credit card 25, payment by the cash on delivery mail 27. The payment is confirmed in accordance with this. First, when the user selects the payment by the payment paper 21, a store such as the convenience store 22 receives a contact from each store whether a fee is paid within a certain period of time, and the bank transfer 23 is selected. In the case of confirmation, it is confirmed whether the bank account of the designated bank 24 is debited. If payment by the credit card 25 is selected, we accept communication of the confirmation of the credit situation by the credit card company 26, When payment by repayment mail 27 is selected, the fee collected by the parcel delivery service provider 28 is accepted.

The ticket vending device 4 is constituted by a normal computer system including a CPU for performing various processes and a storage means for storing instructions of the processing, and the reservation receiving means included in the ticket vending device 4. (31) The instructions and timing constraints of the processes of the ticket generating means 32, the ticket sending means 33, and the payment confirmation means 34 are held in the storage means, and are loaded into the CPU and executed as necessary.

In addition, the reservation management database 6 stores the reservation status of each event, the status of cancellation of a reservation or waiting for cancellation, the contents of a ticket requested by each user, a ticket type, a payment method, and the like.

The user information database 7 stores user information such as personal information such as name and contact information, answers to questionnaires, and purchase history of tickets.

The seat management database 8 stores seat information such as the vacancy situation of each event venue.

In addition, the mobile terminal 3 can receive e-mail or access the Internet using a mobile phone compatible with the Internet, and can display the e-ticket and carry it to the event venue.

1-2 Description of Operation

1-2.1 Reservation processing of tickets

Next, based on the flowchart of FIG. 2, the reservation reception process of the ticket by the ticket sales system which concerns on this embodiment is demonstrated.

First, when a user operates the terminal 2 and accesses the ticket sales apparatus 4 via the communication network 5 (S201), the ticket sales homepage is provided by the ticket sales apparatus 4, and the terminal 2 Is displayed on the display device.

The user inputs reservation information of an event for which he / she wishes to reserve a ticket according to the instructions displayed on this homepage (S202). This reservation information includes information such as the date and time of the event, the desired number of tickets and the desired seat position.

In addition, the user selects and enters a ticket type (ticket type) and a payment method (S203).

Here, the ticket type that the user can select includes a normal print ticket printed as a ticket, a payment paper ticket that can be paid at a store such as a convenience store, and a ticket information on a display of a mobile terminal such as a mobile phone or a PHS. The ticket information can be selected from four types of ticket types, such as a mobile terminal ticket to be displayed and a ticket information displayed on the terminal of the user, and the printer is printed out to be a ticket.

There are four types of payment methods: payment by a store such as a convenience store, payment by bank transfer, payment by credit card, and payment by cash on delivery.

In this way, when information necessary for reservation of a ticket is input, the user checks whether the reservation information entered is correct (S204), and if there is an error, returns to step S202 to correct it, and if there is no error, the entered information is reserved. The reservation reception means 31, which is transmitted to the reception means 31, makes a temporary reservation (S205), and stores reservation information, a ticket type, a payment method, and the like in the reservation management database 6.

Next, the user inputs personal information such as name and address (S206). Then, it is checked whether or not there is a missing write or an error (S207). If there is an error, the process returns to step S206 and when there is an error, personal information is sent to the reservation reception means 31 and registered (S208). It is stored in the user information database 7.

As described above, when accepting a ticket reservation from a user, personal information is inputted to each user, and the personal information is stored in the user information database 7. Therefore, business such as direct mail is sent using this personal information. We can perform activity before the next event holding.

In this way, when the information necessary for the reservation of the ticket is input, the reservation reception means 31 generates a reservation number unique to each reservation (S209) and transmits a confirmation mail to the user terminal 2 (S210). . In addition to the reservation number, the confirmation email contains information for confirming the application.

In this way, the reservation acceptance means 31 accepts the reservation of the ticket from the user.

Next, when a reservation of the ticket is received by the reservation receiving means 31, a ticket is generated and sent, and the payment confirmation of the ticket fee is performed. The processing differs depending on the type of ticket and the payment method, respectively. I will explain it in the case of.

1-2.2 Ticket Sales Process for Printed Tickets

First, the process in the case of a print ticket is demonstrated based on the flowchart of FIG.

In the case of a printed ticket, four types of payment methods are possible: payment paper, bank transfer, credit card, and cash on delivery mail.

First, when the payment by the payment paper is selected, the payment paper is sent to the user (S301). The user who has been sent the payment sheet goes to a store such as a convenience store and pays the ticket.

Then, it is confirmed whether or not the deposit has been received by a certain period of time (S302). If the deposit is confirmed, a seat is designated, a ticket is printed (S203), and sent to the user (S304).

The user who receives the ticket can enter by bringing the ticket to the event venue on the day of the event.

If the deposit is not made by a certain period of time, the reservation is canceled (S305), and a notification mail indicating that the reservation has been canceled is sent to the user terminal 2 (S306).

If payment by bank transfer is selected, first, an e-mail specifying a payment destination for the user is sent (S307), after which the same processing as payment by the payment sheet is performed.

In addition, when payment to the credit card is selected, first, information such as a credit card number is input (S308) to check the credit status with the credit card company (S302). Here, when the permission of the credit transaction is obtained, the seat is designated and a ticket is issued (S303) and sent to the user (S304).

When the permission of credit transaction has not been issued, the reservation is canceled (S305), and a notification mail indicating that the reservation has been canceled is sent to the user terminal 2 (S306).

In addition, when C.O.D. is selected as the payment method, the seat is designated immediately and a ticket is issued (S309) and sent to the user (S310).

If the user accepts the ticket by paying a fee when the ticket has been sent (S311), the user can enter the event venue with the ticket.

If the user refuses to receive the ticket (S311), the reservation is canceled (S305), and a notification mail indicating that the reservation has been canceled is sent to the user terminal 2 (S306).

1-2.3 Ticket Sales Process for Non-Papered Tickets

Next, a process in the case where a paper slip ticket is selected as the form of a ticket will be described based on the flowchart of FIG. 4.

When a payment slip ticket is selected, the seat is designated first, and a payment slip with a ticket is generated (S401) and sent to the user (S402). As shown in FIG. 5, a ticket is attached to this payment paper, and it has an effect as a ticket by paying and stamping in a store, such as a convenience store.

Therefore, when mailing to a user, since it does not have a value as a ticket yet, it can send by regular mail instead of a document mail. As a result, in the paper transfer ticket, the shipping cost can be greatly reduced as compared with the case of mailing a print ticket.

The user who has been sent this paid ticket is brought to the Convenience Store to pay the fee within a certain period of time, and is stamped as an authentication indicating that the ticket fee has been paid (S403). The user can enter the venue by bringing the ticket portion of the stamped payment form ticket to the event venue on the day of the event.

At this time, the entrance confirms that it is stamped into the ticket and permits admission.

If the deposit is not made within a certain period of time (S403), the reservation is canceled (S404), and a notification mail indicating that the reservation is canceled is sent to the user terminal 2 (S405).

In this paper transfer ticket, by attaching a ticket to the paper transfer form, since the dispatch service which was performed twice conventionally can be reduced by one time, a delivery cost can be reduced significantly.

1-2.4 Ticket Sales in the Case of Mobile Terminal Tickets

Next, the processing when the mobile terminal ticket is selected as the ticket form will be described based on the flowchart of FIG.

In the case of a mobile terminal ticket, three types of payment methods are possible: a payment form, a bank transfer, and a credit card.

First, when the payment by payment paper is selected, payment paper is sent to a user (S601). Then, the user who has been sent the payment paper carries the payment paper and goes to a store such as a convenience store to pay the ticket fee.

Then, it is confirmed whether or not the deposit has been received by a certain period of time (S602). When it is confirmed that the deposit has been made, a seat is designated and a ticket mail, which is an electronic ticket, is generated (S603), which is sent or down to the user's portable terminal 3. It is loaded (S604).

In this ticket mail, as shown in FIG. 7, the sender address of the mail is displayed together with the date and time of the event, the place, and the like. The sender address is a specific address such as the seller of the ticket. The user who has received the ticket mail can enter the event venue by bringing the portable terminal to the event venue and displaying the ticket email at the entrance to the display of the portable terminal. At this time, the entrance confirms the sender address and permits entry.

If the deposit is not made by a certain period of time, the reservation is canceled (S605), and a notification mail indicating that the reservation has been canceled is sent to the user terminal 2 (S606).

If payment by bank transfer is selected, an e-mail specifying a payment destination for the user is first sent (S607), after which the same processing as payment by the payment sheet is performed.

In addition, when payment to the credit card is selected, first, information such as a credit card number is input (S608), and the credit card company checks the credit status (S602). Here, when permission of the credit transaction is obtained, designation of the seat is made, a ticket mail is generated (S603), and transmitted to the user (S604).

When the permission of the credit transaction has not been issued, the reservation is canceled (S605), and a notification mail indicating that the reservation has been canceled is sent to the user terminal 2 (S606).

In this way, since the ticket is not printed by using the mobile terminal as a ticket, the printing cost can be greatly reduced. In addition, since the ticket is not mailed, the shipping cost can be greatly reduced.

1-2.5 Ticket Sales Process for Printout Tickets

Next, the processing when the printout ticket is selected as the ticket form will be described based on the flowchart of FIG.

In the case of a printout ticket, three types of payment methods are possible: a payment form, a bank transfer, and a credit card.

First, when payment by payment paper is selected, the seat is designated (S801), and the payment paper screen is transmitted to the user (S802).

Then, the user prints the payment paper screen, takes the printed payment paper, goes to the convenience store, and pays a fee.

Then, it is confirmed whether or not the deposit has been received within a certain period of time (S803). If the deposit is made, the reserved seat is confirmed (S804), and a ticket screen is generated and transmitted to the user terminal 2 (S805). On the ticket screen, a bar code is displayed along with ticket information such as the date and time of the event, and the bar code can be confirmed by reading the bar code at the POS terminal installed at the entrance of the event venue.

In this way, when the seat is confirmed and the ticket screen is transmitted, the user prints the ticket screen (S806), and when the event venue brings on the day of the event, it is confirmed that the deposit is completed by reading the barcode from the POS terminal installed at the entrance. can do.

If the deposit is not made within a certain time limit, the reservation of the designated seat is canceled (S807), and a notification mail indicating that the reservation is canceled is sent to the user terminal 2 (S808).

Next, when payment by bank transfer is selected, the seat designation is first made (S801), and when a payment destination designation screen is transmitted to the user (S809), then the same processing as payment by the payment paper is performed. All.

In addition, when payment to the credit card is selected, the seat is designated first (S801).

If information such as a credit card number is input by the user (S810), the credit status is confirmed to the credit card company based on the input data (S803), and if a permit of credit transaction is obtained here, the seat is confirmed. (S804), the ticket screen is transmitted (S805), the user prints the ticket screen (S806), and when bringing it to the event venue on the day of the event, it is confirmed that the payment is completed by reading the barcode from the POS terminal installed at the entrance. can do.

When the permission of the credit transaction has not been obtained, the reservation of the designated seat is canceled (S807), and a notification mail indicating that the reservation has been canceled is sent to the user terminal 2 (S808).

In this way, by setting the ticket form as a printout ticket, the event organizer no longer prints the ticket, and the printing cost can be greatly reduced. In addition, since the ticket is not mailed, the shipping cost can be greatly reduced.

(2nd embodiment)

Next, a second embodiment of a ticket sales system according to the present invention will be described with reference to the drawings.

2-1 System Configuration

First, the structure of the ticket sales system which concerns on this embodiment is demonstrated based on FIG. Here, about the component same as 1st Embodiment shown in FIG. 1, the same code | symbol as FIG. 1 is attached | subjected and detailed description is abbreviate | omitted.

As shown in FIG. 9, the ticket sales system 91 of this embodiment includes the terminal 2 which a user operates, the portable terminal 3 which can receive and display an e-mail, and the reservation of the ticket from a user. The ticket sales device 4, the ticket sales device 4, the terminal 2, and the mobile terminal 3 that generate and send a reserved ticket and confirm payment of the ticket fee. A communication network 5 to be connected, a ticket sales database 92 that stores information necessary for selling tickets, a convenience store 22, a bank 24, and a credit card as a toll collection agency for collecting tickets. The company 26 and the courier 28 are comprised.

In addition, when the ticket sales device 4 receives an application for a ticket purchase from the user, the ticket sales device 4 receives information such as reservation information, the type of ticket (ticket type), the payment method of the ticket, and the user's personal information. A ticket generation means 32 for generating a ticket in the form of a ticket selected by the user based on the reservation reception means 31 received from the user, the seat information and the reservation information stored in the seat management database 92, and this ticket The ticket sending means 33 for sending the ticket generated by the generating means 32 to the user, the payment confirmation means 34 for confirming whether or not the fee of the ticket has been paid by the fee payment method selected by the user, and the user And information providing means 35 for providing a personal information screen displaying information on the purchased ticket.

In addition, the ticket sales database 92 includes a reservation management table 96, a user information table 97, a seat management table 98 and a ticket information table 99, and the reservation management table 96 is configured for each event. Reservation status, reservation cancellation or cancellation status, the contents of the ticket requested by each user, ticket type, payment method, and the like, and the user information table 97 stores personal information such as name and contact information and questionnaire. User information, such as a reply and the purchase history of a ticket, is stored, The seat management table 98 stores seat information, such as the vacancy situation of each event venue, The ticket information table 99 is a ticket in the ticket sale apparatus 4 We store guidance about event that offer of is carried out.

2-2 Operation Description

2-2.1 Reservation processing in case of provisional reservation

Next, based on the flowchart of FIG. 10, the ticket reservation processing by the ticket sales system which concerns on this embodiment is demonstrated.

First, when the user accesses the ticket selling device 4 via the communication network 5 by operating the terminal 2 (S1001), the ticket selling device 4 provides the homepage of ticket sales, and the ticket on this homepage. Ticket information stored in the information table 99 is provided (S1002).

Then, the user inputs the reservation information of the event for which he / she wishes to reserve the ticket according to the instructions displayed on this homepage (S1003). This reservation information includes information such as the date and time of the event, the desired number of tickets and the desired seat position.

In addition, the user selects and enters a ticket type (ticket type) and a payment method (S1004).

Here, the ticket type that can be selected by the user includes a normal print ticket printed as a ticket, a paid paper ticket that can be paid at a store such as a convenience store, and a ticket information on a display of a mobile terminal such as a mobile phone or a PHS. The ticket information can be selected from four types of ticket types, such as a mobile terminal ticket to be displayed and a ticket information displayed on the terminal of the user, and the printer is printed out to be a ticket.

There are four types of payment methods: payment by a store such as a convenience store, payment by bank transfer, payment by credit card, and payment by cash on delivery.

In this way, when information necessary for reservation of a ticket is input, the user checks whether the reservation information entered is correct (S1005), and if there is an error, returns to step S1002 and corrects it. The ticket vending device 4, which is transmitted to the vending device 4, makes a temporary reservation (S1006), and stores reservation information, a ticket type, a payment method, and the like in the reservation management table 96.

Next, the user inputs personal information such as name and address (S1007). Then, it is checked whether or not there is a missing entry or an error (S1008). If there is an error, the process returns to step S1007 and when there is an error, personal information is sent to the ticket vending device 4 and registered (S1009). It is stored in the user information table 97.

Thus, when accepting a ticket reservation from a user, personal information is input to each user and the personal information is stored in the user information table 97. Therefore, business such as sending a direct mail using this personal information is performed. We can perform activity before the next event holding.

In this way, when the information necessary for the reservation of the ticket is input, the ticket sales device 4 generates a reservation number unique to each reservation (S1010) and transmits a confirmation email to the user terminal 2 (S1011). . In addition to the reservation number, the confirmation email contains information for confirming the application.

In this way, the ticket sales device 4 receives the reservation of the ticket from the user.

2-2.2 Reservation processing when there is no provisional reservation

First, the reservation reception process of a ticket when the provisional reservation is not made based on the flowchart of FIG. 11 is demonstrated. Here, since the temporary reservation made in step S1006 of FIG. 10 is not performed by some users, only the temporary reservation is made and the user does not actually buy the ticket. After that, the ticket will not be sold.

First, when a user operates the terminal 2 and accesses the ticket selling apparatus 4 via the communication network 5 (S1101), the ticket selling apparatus 4 provides the homepage of ticket sales, and the ticket on this homepage Ticket information stored in the information table 99 is provided (S1102).

Then, the user inputs the reservation information of the event for which he / she wishes to reserve the ticket according to the instructions displayed on this homepage (S1103). This reservation information includes information such as the date and time of the event.

Then, when this reservation information is input, the ticket sales device 4 accesses the seat management table 98 to search for and display whether or not a seat remains at a desired event (S1104). The user selects a remaining seat, selects and enters a ticket type (ticket type) and a payment method (S1105).

Here, the ticket type selectable by the user includes a normal print ticket printed as a ticket, a payment form ticket that can be paid at a store such as a convenience store, and a ticket information on a display of a mobile terminal such as a mobile phone or a PHS. It is possible to select from among four types of ticket types: a mobile terminal ticket displaying a ticket and a printout ticket displayed on the user's terminal, which is printed out to be a ticket.

There are four types of payment methods: payment by a store such as a convenience store, payment by bank transfer, payment by credit card, and payment by cash on delivery.

In this way, when the information necessary for the reservation of the ticket is input, the user checks whether the input reservation information is correct (S1106), and if there is an error, returns to step S1105 and corrects it. The user inputs personal information such as (S1107).

Then, it is checked whether or not there is a missing entry or an error (S1108). When there is an error, the process returns to step S1107 and corrects. When there is no error, the ticket vending device 4 returns to the seat management table 98 again. Access to search whether the seat is left in the desired event (S1110).

This is because retrieval of whether or not a seat is left again as the user floods immediately after the sale of a ticket is likely to be full while personal information is being input.

When the seat remains, reservation information such as reservation information, ticket type and payment method is stored in the reservation management table 96, and personal information is stored and registered in the user information table 97 (S1111).

Thus, when accepting a ticket reservation from a user, personal information is input to each user and the personal information is stored in the user information table 97. Therefore, business such as sending a direct mail using this personal information is performed. We can perform activity before the next event holding.

In this way, when the information necessary for the reservation of the ticket is input, the ticket sales device 4 generates a reservation number unique to each reservation (S1112) and sends a confirmation email to the user terminal 2 (S1113). The ticket sales process ends. At this time, the confirmation e-mail contains information for confirming the application contents in addition to the reservation number.

On the other hand, if the seat is already full in step S1104, the ticket sales device 4 selects whether or not to hold a vacancy for the user (S1114), and when the user selects a seat for vacancy, the next time, The user selects and enters a ticket type (ticket type) and a payment method similarly to step S1105 (S1115), and confirms whether the input reservation information is correct (S1116).

If there is an error, the process returns to step S1115 to correct the error. If there is no error, the user inputs personal information such as a name and address next (S1117). If there is an error (S1118), if there is an error, the process returns to step S1117 and if there is an error, the reservation information such as reservation information, ticket type, payment method, etc. is displayed in the reservation management table (96). ), And the personal information is stored in the user information table 97 (S1121).

In addition, the seat becomes full while the personal information is input in step S1110. Then, when the user selects the vacancy (S1120), information such as reservation information, ticket type, payment method, etc. is registered as vacancy waiting ( S1121), it is stored in the reservation management table 96, and personal information is stored in the user information table 97 (S1121).

As described above, even in the case of waiting for a vacancies, personal information is inputted to each user, and the personal information is stored in the user information table 97. Therefore, the following business activities are performed, such as sending a direct mail using this personal information. This can be done before the event.

Then, the ticket sales device 4 generates a reservation number unique to each vacancies (S1112), sends a confirmation mail to the terminal 2 of the user (S1113), and the ticket sales process is completed.

In addition, in step S1114 and step S1120, when the user selects not to wait for a vacancy, the user selects whether or not to reserve another event (S1122), and when making another reservation, returns to step S1102 and resumes input again. If no other reservation is made, the ticket sales process by the ticket vending device 4 ends.

In this way, in the ticket sales process shown in the flowchart of FIG. 11, temporary reservation is not performed. Therefore, the user does not actually purchase the ticket only by making a temporary reservation. Therefore, the temporary reservation is made immediately after the sale of the ticket. It can be sold out, preventing the ticket from being sold afterwards.

2-2.3 Server Load Balancing in Reservation Reception Process

Next, in the ticket sales processing described with reference to FIGS. 10 and 11, load balancing of a server that accepts a ticket reservation will be described based on FIG. 12.

As shown in Fig. 12, the reservation receiving means 31 for accepting the reservation of the ticket of the ticket sales device 4 includes the ticket information guide server group 121, the reservation information reception server group 122, and the personal information reception. Server group 123.

Then, the ticket information guide server group 121 performs load balancing between the plurality of ticket information guide servers 124A, 124B ..., 124N for guiding the ticket information, and the plurality of ticket information guide servers 124. The load balancer 125 is comprised.

Similarly, the reservation information reception server group 122 performs load balancing between the plurality of reservation information reception servers 126A, 126B, ..., 126N that receive reservation information, and the plurality of reservation information reception servers 126. A load balancer 127, the server group 123 for receiving personal information includes a plurality of personal information receiving servers 128A, 128B, ..., 128N for receiving personal information, and a plurality of personal information receiving servers. It is comprised by the load balancing apparatus 129 which performs the load balancing between 128.

The servers 124, 126, and 128 of each server group are servers managed by so-called Internet providers, respectively, and are connected to a host computer (not shown) via the Internet.

In the reservation receiving means 31 configured as described above, if there is access from the user, the ticket information guide server group 121 is first accessed. In this ticket information guide server group 121, the load balancing device 125 Access is distributed so that the load situation of all the ticket information guide servers 124 becomes the same level. Then, the ticket information guide server 124 to which the access is allocated retrieves the ticket information table 99 of the ticket information database 92 and provides the guide of the ticket information to the user (S1002 and S1102).

Then, when the user selects a ticket to be purchased and proceeds to input reservation information, it is switched to the reservation information reception server group 122 from the ticket information guide server group 121 and accessed thereafter. Also in the server group 122, the load balancer 127 distributes access so that the load situation of all the reservation information reception servers 126 becomes the same level. The reservation information reception server 126 to which the access is allocated receives the input of the reservation information from the user (S1003, S1103) and receives the input of the information such as the ticket type or the fare payment method (S1004, S1105). , S1115). Then, it is checked whether or not there is an error in these input contents (S1005, S1106, S1116) and stores the obtained information in the reservation management table 96 of the ticket information database 92.

When the input of the reservation information is completed and the user proceeds to the input of the personal information, the user is subsequently switched from the reservation information reception server group 122 to the server information 123 for personal information reception and accessed. In the server group 123, the load balancer 129 distributes access so that the load situation of all the personal information receiving servers 128 is at the same level. Then, the personal information receiving server 128 to which the access is allocated receives the input of the personal information from the user (S1007, S1107, S1117), and performs subsequent ticket sales processing.

In this way, the reservation accepting means 31 switches the server group according to the stage of accepting the reservation and accepts the reservation. Thus, even when massive access from the user is concentrated at the start of the ticket sale, the server does not go down. The ticket can be sold.

In addition, in each server group, access is distributed by the load balancer so that the load situation between the servers is at the same level, so that the average operation rate can be maintained among the servers.

Next, when a reservation of the ticket from the user is received by the reservation accepting means 31 as described above, a ticket is generated and sent to the user next, and the payment confirmation of the ticket fee is performed. 3, 4, 6, and 8, the same processing as that shown in FIG. 3 is carried out. Here, only the processing in the case of the newly added mobile terminal ticket will be described, and the description of the processing in the other ticket forms will be described. Omit.

In Fig. 6 according to the first embodiment, an authentication method using a ticket e-mail is described as an authentication method when the user selects a mobile terminal ticket as a ticket form. An authentication method for displaying a barcode on the screen of the terminal will be described with reference to the drawings.

2-2.4 Authentication method by mobile number

First, an authentication method using a mobile phone number will be described with reference to FIG.

In the case where the user wants to authenticate by the mobile phone number of the mobile terminal ticket, in step S1004 of FIG. 10 or steps S1105 and S1115 in FIG. If authentication is selected, the phone number of his mobile phone is entered and registered.

Since three types of payment methods are possible in the mobile terminal ticket, payment paper, bank transfer, and credit card, when the user selects payment by the payment paper, the payment paper is sent to the user (S1301). Then, the user who has been sent the payment paper carries the payment paper and goes to a store such as a convenience store to pay the ticket fee.

Then, it is confirmed whether or not the deposit has been received by a certain period of time (S1302), and when it is confirmed that the deposit has been received, the ticket sales device 4 designates a seat and publishes the user's mobile phone number on the purchaser list (S1303).

Accordingly, the user brings his mobile phone to the event venue on the day of the event, displays his mobile phone number on the display of the mobile phone at the entrance as shown in Fig. 14, and the purchaser list is prepared at the entrance. If a combination of a mobile phone number and a purchaser list matches, entry is permitted.

If the deposit is not made by the predetermined time limit in step S1302, the reservation is canceled (S1304), and a notification mail indicating that the reservation is canceled is sent to the user terminal 2 (S1305).

If payment by bank transfer is selected, first, an e-mail specifying a payment destination for the user is sent (S1306), and then the same processing as payment by the payment sheet is performed.

In addition, when payment to the credit card is selected, first, information such as a credit card number is input (S1307), and the credit status is confirmed to the credit card company (S1302). Here, when the permission of the credit transaction is obtained, the seat is designated, and the mobile phone number of the user is posted on the purchaser list (S1303).

When no credit transaction is issued, the reservation is canceled (S1304), and a notification mail indicating that the reservation has been canceled is sent to the user terminal 2 (S1305).

2-2.5 Authentication Method for Displaying a Bar Code on the Screen of a Mobile Terminal

Next, an authentication method for displaying a barcode on the screen of the mobile terminal will be described with reference to FIG.

First, in the case of a mobile terminal ticket, three types of payment methods are available, such as payment paper, bank transfer, and credit card. Therefore, when the user selects the payment by the payment paper, the payment paper is sent to the user (S1501). Then, the user who has been sent the payment form carries the payment form and goes to a store such as a convenience store to pay the ticket fee.

Then, it is confirmed whether or not the deposit has been received by a certain period of time (S1502). When it is confirmed that the deposit has been received, a ticket screen including a bar code containing a unique ID is generated (S1503). Then, the user accepts the ticket screen generated by the mobile terminal 3 (S1504).

As shown in FIG. 16, a bar code is displayed on the ticket screen together with the event name, the date and time of the event, the place, and the like. When the bar code is read and displayed at the entrance, the bar code on the ticket screen is read and combined by a barcode scanner prepared in advance, and the entrance is permitted if it can be confirmed that the ticket is purchased.

If the deposit is not made by the predetermined time limit in step S1502, the reservation is canceled (S1505), and a notification mail indicating that the reservation has been canceled is transmitted to the user terminal 2 (S1506).

If payment by bank transfer is selected, first, an e-mail specifying a payment destination for the user is sent (S1507), after which the same processing as payment by the payment sheet is performed.

In addition, when payment to the credit card is selected, information such as a credit card number is first input (S1508), and the credit status is confirmed to the credit card company (S1502). Here, when the permission of the credit transaction is obtained, a ticket screen including a bar code containing a seat ID and a unique ID is generated (S1503), and the user accepts the ticket screen generated by the mobile terminal 3 (S1504).

When no credit transaction is issued, the reservation is canceled (S1505), and a notification mail indicating that the reservation has been canceled is sent to the user terminal 2 (S1506).

In this manner, as an authentication method using a mobile phone number and a barcode, the mobile terminal can be used as a ticket, thereby eliminating the printing of the ticket and significantly reducing the printing cost. In addition, since the ticket is not mailed, the shipping cost can be greatly reduced.

2-2.6 Provision of Personal Information Screen

Next, after the user makes a reservation for a ticket, a personal information screen for confirming the status of the ticket is explained based on FIG. 17 and FIG. 18.

When a user wants to confirm the information about the ticket which he / she purchased after making a reservation application for a ticket by the ticket sales process shown in FIG. 10 or 11, it sells a ticket from the terminal 2 or the portable terminal 3 The device 4 is accessed to enter a personal mail address registered at the time of ticket reservation and a reservation number issued at the time of reservation to access the personal information screen.

An example of this personal information screen is shown in FIG. As shown in Fig. 17, the personal information screen includes the ticket information such as the date and time of ticket application and the number of reservations, the purchase status of the ticket, event information such as the event name and the date and time of the applied ticket, the name and address of the user Information such as information and payment method of the ticket is posted.

In particular, in the purchase situation of a ticket, the information is divided into stages such as "application", "transfer", "seat and print", and "shipping". When each stage is completed, the processed date is displayed. If not, it is indicated that it is not processed. For example, in FIG. 17, the ticket application is made on November 11, 2000, and the payment of the ticket fee is made on November 11, 2000, indicating that the seating and the printing of the ticket are still unprocessed. have.

In this way, by providing the purchase status of the ticket to the user, the user can check the purchase status of the ticket he / she purchased at any time, and the seller of the ticket responds to the user's inquiry because the inquiry from the user is reduced. Efforts to do so can be reduced.

For the user who made a reservation for cancel waiting, a button 81 for canceling the reservation for cancel waiting is displayed on the personal information screen as shown in Fig. 18. When the user clicks this button, The reservation will be canceled.

In this way, the user can freely cancel the reservation for cancel waiting at any time, so that the user can make a reservation for the cancellation waiting comfortably.

In addition, since the personal information of the user is input at the time of the reservation for cancellation, the ticket seller can obtain not only the purchaser of the ticket but also the personal information of the customer who is waiting for cancellation, thereby collecting more customer data.

In addition, the user cancels the cancellation waiting, so that the seller of the ticket does not need to cancel the cancellation waiting irrelevant to the profit.

2-2.7 Preferred Sales System

Next, a description will be given of a preferred selling system for providing tickets on favorable conditions for a particular user. This preferred sales system provides tickets to certain users, such as groups and companies, on favorable terms such as price reduction.

First, a user who wishes to use this preferential sales system registers in advance, and each user acquires a unique ID. Then, the ticket sales device 4 generates a priority sales matrix in which events for each user can be provided under favorable conditions.

An example of this preferential selling matrix is shown in FIG. As shown in Fig. 19, for example, in the event (1), it is set that ticket sales can be performed under favorable conditions for the group A. As the conditions of sale, the special price, the delivery fee, and the start date of sale are each normal. It is set on more favorable conditions.

In the event (3), it is set that ticket sales are possible for group A, group B, company A, and company B, but conditions more advantageous for company A than other users are set.

When the user purchases a ticket and inputs an ID obtained by accessing the ticket selling device 4, the ticket selling device 4 identifies the user by this ID, and refers to the preset priority selling matrix in a favorable condition. Provide the user with a homepage on which tickets available for sale are posted. The user selects a desired event from the tickets published on this homepage, and proceeds with the same procedure as for a reservation application for a normal ticket to purchase a ticket.

In this manner, in this preferred selling system, since events and conditions that are subject to priority selling can be set for each user, the ticket seller can cope with various types of ticket sales.

The program for realizing each process of the ticket selling apparatus of the ticket selling system described above can be stored in a recording medium, and by reading the recording medium by the computer system, the above-mentioned ticket is executed while executing the program to control the computer. Each processing in the ticket sales device of the sales system can be realized. Here, the recording medium includes a device capable of recording a program such as a memory device, a magnetic disk device and an optical disk device.

As described above, according to the ticket sales system of the present invention, even if a host such as an event entrusts ticket sales to a ticket agent, a ticket application from a user is accepted through a communication network and an existing convenience store or a financial institution. By collecting the fee, the initial development cost and running cost of ticket sales can be greatly reduced, and thus, the event organizer can realize a low cost system for selling tickets independently.

In addition, since the personal information of the user is stored in the user information database, business activities can be performed using this personal information.

Claims (14)

A ticket vending device that accepts a ticket reservation from a user through a communication network and sells the ticket through a computer system. Reservation information means for accepting reservation information which is information necessary for the reservation of the ticket, a ticket form of the ticket, and a method of paying the ticket from the user; A reservation management database for storing the reservation information received by the reservation reception means; A seat management database for managing seat information on the vacancy of the seat based on the reservation information received by the reservation receiving means; Ticket generation means for generating a ticket based on the seat information, the reservation information, and the ticket type stored in the seat management database; Ticket sending means for sending the ticket generated by the ticket generating means to the user; And a payment confirmation means for confirming that the user has paid the ticket fee to the charge collection agency that collects the ticket fee according to the fee payment method received by the reservation receiving means. Device. The ticket sales apparatus according to claim 1, wherein said reservation accepting means accepts personal information of said user and stores it in a user information database. The electronic device according to claim 1 or 2, wherein the ticket generating means generates an electronic ticket based on the seat information and the reservation information, and the ticket sending means transmits or downloads the electronic ticket to the mobile terminal of the user. Ticket sales apparatus characterized in that. The ticket selling apparatus according to claim 3, wherein the e-ticket is an e-mail. The ticket selling apparatus according to claim 3, wherein the electronic ticket is information for displaying a barcode. The ticket sales means according to claim 1 or 2, wherein the reservation reception means registers a telephone number of the mobile terminal of the user, and the ticket generation means generates a ticket purchaser list based on the telephone number. Device. 3. The ticket generating apparatus according to claim 1 or 2, wherein the ticket generating means generates a ticket that becomes effective when the user pays the ticket fee to the toll collection institution, the certificate indicating that the ticket fee has been paid by being displayed by the fee collector Ticket sales device, characterized in that. 8. The apparatus according to any one of claims 1 to 7, wherein the reservation receiving means comprises: ticket information guiding means for guiding information about the ticket to the user; Reservation information reception means for receiving the reservation information from the user when the guidance of the ticket information by the ticket information guidance means is finished; And the personal information receiving means for receiving the personal information from the user when the reservation information receiving means has finished accepting the reservation information. 9. The apparatus according to claim 8, wherein said ticket information guiding means, said reservation information receiving means and said personal information receiving means are provided by a plurality of servers and a load balancing device that distributes access from a user to equalize the load situation of these servers. Ticket sales apparatus, characterized in that each configured. 10. The apparatus according to any one of claims 1 to 9, further comprising information providing means for providing a personal information screen displaying information about a ticket purchased by the user, wherein the user purchased on the personal information screen. A ticket sales apparatus, which displays a ticket processing status. 11. The ticket selling apparatus according to claim 10, wherein said information providing means displays a button for inputting cancellation of vacancies for the user who has reserved a vacancies on said personal information screen. 12. The ticket sales apparatus according to any one of claims 1 to 11, wherein the seat management database is set for each user registered in advance with respect to a specific ticket. A ticket sales system that accepts reservations of tickets through a communication network from a user and sells tickets by a computer system. The seat information and reservation information which are information required for the reservation of the ticket, the ticket form of the ticket, the payment method of the ticket, and the personal information of the user are received from the user, and the user receives the payment method. Therefore, the ticket sales device confirms that the ticket fee has been paid, generates a ticket based on the seat information, the reservation information, and the ticket type, and sends the ticket to the user; A fee collection agency that collects a ticket fee from the user based on the fee payment method received by the ticket sales device, and notifies the ticket sales device that the ticket fee has been paid when the ticket fee is collected. Ticket sales system, characterized in that. A ticket sales method of accepting a ticket reservation from a user through a communication network and selling the ticket by a computer system, The server receives the seat information and reservation information which are information necessary for the reservation of the ticket, the ticket form of the ticket, the payment method of the ticket and the personal information of the user from the user, When the user pays the ticket fee to the fee collection agency that collects the ticket fee according to the fee payment method, the server confirms that the ticket fee is paid by receiving a notification from the fee collection agency, And the server generates a ticket based on the seat information, the reservation information, and the ticket type, and sends the ticket to the user.