KR20010094624A - A merchandise purchasing service system and a service method for using a point accumulation - Google Patents

Abstract

PURPOSE: A point saving commodity purchase service system and method are provided to save a point when a customer purchases commodity and to grasp a purchase pattern of the customer. CONSTITUTION: A commodity purchase managing section(310) manages a commodity purchase request of a customer based on purchase result information with respect to a commodity which the customer purchased in a store. A saving point managing section(330) allows at least one customer to inquire a point saved according to a commodity purchase result in the store. A customer information processor(320) analyzes and processes information of a plurality of customers who purchase commodities. A customer information database(340) stores a customer information, a point saving result information of a commodity which the customer purchases, and a purchase pattern information of the customer.

Description

MERCHANDISE PURCHASING SERVICE SYSTEM AND A SERVICE METHOD FOR USING A POINT ACCUMULATION}

The present invention relates to a point earning product purchase service system and a service method, in particular, when a customer purchases a product by earning a certain percentage of the amount of purchase points to provide a product or service or cash to the buyer at a certain point or more The present invention relates to an earned product purchase service system and a service method.

Generally, a customer who wants to purchase a product has used a method of purchasing a product using a credit card or a card payment method such as a discount cart provided by a product purchase company.

However, the conventional method of purchasing a product using a card has a low re-subscription rate due to a high burden of the membership fee and an annual fee paid by the customer.

In addition, the discount on the purchase of the product can be discounted only at the time of credit card payment, the discount rate was also low.

The technical problem to be solved by the present invention to solve the conventional problems is that the points accumulate even when the payment of goods purchases in cash can grasp the purchase pattern of the customer, regardless of the type of credit card in all merchants that have a credit settlement device The purpose of the present invention is to provide a service system and a service method for purchasing points earned products.

1 is a block diagram showing a point earning product purchase service system according to an embodiment of the present invention.

2 is a flowchart illustrating a method of using points according to an embodiment of the present invention.

3 is a flowchart illustrating a method of earning points according to an embodiment of the present invention.

Point earning product purchase service system according to one feature of the present invention for achieving the above object,

When a customer wants to purchase a product existing in a store in a cyber space through a network, a product purchase system that provides information about the product to allow the customer to purchase the product,

A product purchase manager configured to manage the product purchase request information of the customer based on the purchase result information of the product previously purchased by the customer through the store;

An earning point management unit that enables one or more customers to search for points earned according to the product purchase result in the store;

A customer information processing unit for managing, analyzing and processing information on a plurality of customers who have purchased a product; And

Customer information database that stores detailed information about the customer, point accumulation result information of the product purchased by the customer, and purchase pattern information of the customer

It is made, including.

The customer information processing unit,

A customer information module for storing the customer's record information input on the access and network of the customer, and calling the customer information and the earning point information according to the call request of the customer information;

A customer management module that searches for customer information stored in the customer information database, provides useful information required by the customer or interest information of the customer, and manages earning point information accumulated to the customer;

It is preferable to include a customer analysis module for classifying and analyzing customer information by grasping the propensity of the gender, age, preference, etc. of the customer stored in the customer information database.

Point earning product purchase service method according to another feature of the present invention,

When a customer wants to purchase a product through a cyber shop existing on a network, a product purchase method for providing the customer information stored in the information storage device and information on the corresponding product so that the customer can purchase the product,

Ordering a purchase for a product that the customer intends to purchase from the store;

Requesting, by the store, an approval authority to approve payment of the customer and the purchase price of the product from the approval authority;

The approval authority processing the approval and transmitting the processing result to the point earning system; And

Accumulating and storing the points given to the goods purchased by the customer by the point earning system according to the approval result of the approval agency;

It is made, including.

Points earned points earned goods purchase service method,

Based on the accumulated points, when the customer wants to purchase another product, the store accepts the customer's order request and requests the customer approval authority for approval of the customer; And

Preferably, the customer approval authority transmits the point payment approval result of the customer to the point accumulation system, and transmits the point use approval result according to the customer approval result.

The point is preferably, if the accumulated points become more than the first point, the customer can select and purchase goods or various services in the store or affiliated stores, and if the accumulated points become more than the second point, It is preferable that the customer can be refunded in cash at the store or affiliated store, and it is desirable to be able to use points accumulated on-line and points accumulated on-line.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a block diagram showing a point earning product purchase service system according to an embodiment of the present invention.

As shown in FIG. 1, the point earning product purchase service system according to an exemplary embodiment of the present invention includes a customer computer 100 for purchasing a desired product; Point access system 300 is connected to the Internet 200 via a browser (not shown) of the customer computer, the point information of the goods purchased by the customer is transmitted and stored, the point earning system 300 for managing the stored point information; A cyber mall affiliate server 400 which provides product information so that customers can purchase various products on the Internet 200; P / G (Payment Gateway, server 500) to support the processing of credit card payment transactions using the customer's Internet (200); Receives the payment approval request information of the customer transmitted through the Internet (200) Bank server 600 for approving the payment and handing the payment approval result information; Credit Point Processor 700 for processing the payment card payment points from a plurality of merchants not shown selling goods; Credit Point Processor 200 It includes a Cash Management Service (CMS) network 800, which is a network that provides a service for managing the customer's funds by the point information processed in. Here, the money management service is a terminal in the enterprise (terminal) ) Is a service that provides information such as inquiry, remittance, and payment of the current balance by connecting the computer itself and the large computer of the bank side through a communication line. All.

Point earning system 300, the product purchase management unit 310 receives the purchase result information for the product purchased by the customer through a specific merchant from the earning point processor 200, and manages the product purchase information according to; A customer information processor 320 for managing, analyzing, and processing information about a customer who has purchased a product; A customer information database 330 in which detailed information about a customer, point accumulation result information of a product purchased by the customer, and purchase pattern information of the customer are stored; Provides useful information to a plurality of customers on a web page via the Internet 400, and comprises a earning point management unit 340 to enable the customer's performance query.

In an embodiment of the present invention, the product purchase management unit 310, the customer information processing unit 320, the customer information database 330, constituting the point earning system 300 is implemented as a device for performing each function It may be, but is not limited to the embodiment of the present invention.

Customer information processing unit 320, the customer information module 321 for storing the customer's record information entered into the connected customer's access and the web page, and calling the customer information and the accumulated point information in accordance with the call request of the customer information; A customer management module 322 for retrieving customer information stored in the customer information database 330 to provide useful information necessary for the customer or interest information of the customer, and to manage the accumulated point information for the customer; It includes a customer analysis module 323 for classifying and analyzing the customer information by grasping the propensity of the gender, age, preferences, etc. of the customer stored in the customer information database 330.

Each module of the customer information processing unit 320 may exist as a program that performs each function, or may be implemented as a device that performs each function, and is not limited to the embodiment of the present invention.

2 is a flowchart illustrating a method of using points according to an embodiment of the present invention, and FIG. 3 is a flowchart illustrating a method of accumulating points according to an embodiment of the present invention.

Hereinafter will be described in detail with reference to the accompanying drawings the operation of the point earning product purchase service system according to an embodiment of the present invention.

First, the process of using the points earned by the customer will be described.

When the customer is physically connected to the Internet 200 by executing a browser (not shown) embedded in the customer computer 100, the customer is displayed on the monitor of the customer computer 100 provided by the cyber mall merchant server 400 displayed on the Internet. The user selects an area for purchasing a product on a web page, searches a detailed area for each product through a web page appearing on a monitor, and orders the product on a cyber mall affiliated webpage (S100). If a customer wants to purchase a product through a credit card payment or a wire transfer at a specific merchant without using a customer computer, the customer may order the product by a non-illustrated credit settlement device installed at the merchant.

When a customer orders a product, the payment approval according to the customer's purchase of the product is inquired to the cyber shopping mall affiliated server 400 of the corresponding product, the cyber shopping mall affiliated server 400 is a P / G server 500 through the Internet (200) Request the payment approval of the customer, and the P / G server 500 which receives the payment approval supports the processing of the credit card payment transaction. The P / G server 500 makes a payment approval inquiry request to the accumulation point management unit 330, and the accumulation point management unit 330 that receives the payment approval inquiry request information passes through the product purchase management unit 310 and the customer information processing unit 320. Send the approval inquiry request information, and the received customer analysis module 323 analyzes the propensity of the customer who wants to order the product and stores it in the customer information database 340, and the customer information module approves according to the product order. Search for the customer's earning point information. In an embodiment of the present invention, the P / G server 500 may be a value added network (VAN) operator server, which is a privately owned communication network that provides a specific service for accessing a specialized database at a cost. However, it is not limited to the Example of this invention.

The product purchase management unit 310 that processed the approval inquiry request according to the customer's product order transmits the approval inquiry result to the P / G server 500 through the Internet with the approval inquiry result information along with the customer's earned point information, and P The / G server 500 transmits the approval result to the customer computer via the cyber mall affiliated server 400 (S120).

According to the approval result according to the customer's product order, the cyber mall merchant delivers the corresponding product, and transmits by subtracting the points assigned to the product (S130). At this time, the product is delivered directly to the customer at the cyber mall merchant, and the allocation point transmits to the customer the points obtained by subtracting the point for the product from the previous customer earned points. The customer displays the point accumulation status deducted from the customer computer 100, and the customer confirms the order or purchases another product according to the point accumulation situation (S140).

After ordering the product of the customer, the points earning management unit 330 transfers the money corresponding to the points assigned to the product to the cyber mall merchant server 400 (S150), the cyber mall merchant server 400 is the point used by the customer The use fee is transferred to the earned point management unit 330 (S160).

In an embodiment of the present invention, the point refers to a point provided by an affiliate store when a customer registered as a member purchases a product at a cyber mall affiliate or affiliate store. The point price is an amount corresponding to one won per point, and when a customer purchases a product at a merchant, the merchant grants a point to the customer and is the amount corresponding to the point given at this time. 20% of points are deducted from the service fee, and the remaining 80% is credited to the customer. The service fee is used as an operating cost required to operate the point earning system 300. The points earned amount is the points service fee plus member points earned. For example, if the member purchased the product for 100,000 won and the point accumulation rate was 3%, the point accumulation fee is 3,000 won, and 600% of the 3,000 point accumulation points for 600% is the point service fee. 2,400 won, which is equivalent to 80%, is the amount of points earned to members.

Hereinafter, the process of accumulating the points allocated to the goods ordered by the customer.

The customer orders the goods through the customer computer (100) (S300), the credit card or bank transfer authorization to the cyber mall merchant server 400 in accordance with the order result (S310). The cyber mall affiliated server 400 transmits the approval inquiry information of the customer to the P / G server 500, and the P / G server 500 transmits the approval condition of the customer to the bank server 600 (S310). .

The bank server 600 retrieves the information stored in the database of the bank (not shown) and transmits the credit card or bank transfer authorization inquiry result to the P / G server 500 (S320). The P / G server 500 requests approval for earning points to the earning point management unit 330 (S330), and the earned point management unit which has received these points transmits the transferred point earning approval request information to the product purchase managing unit 310, The product purchase manager 310 transmits the point approval request information to the customer analysis module 323 of the customer information processor 320. The customer analysis module 323 classifies and analyzes customer information by identifying the propensity of the customer who wants to approve the point accumulation, and according to the classified and analyzed customer information, the customer management module 322 is stored in the customer information database 340. Approving the points earned according to the information of the customer (S340).

Point accumulation approval result is transmitted from the points management unit 330 to the cyber mall merchant server 400 through the P / G server 500 (S350), the cyber mall merchant server 400 according to the points accumulation approval result Deliver the goods to, and earn points according to the goods (S360).

The embodiment of the present invention is only one embodiment, and many modifications and variations are possible without departing from the scope of the present invention.

As described above, in the points earning product purchase service system and service method of the present invention, points are accumulated even when a product is purchased and paid in cash, and a customer's purchase pattern can be grasped, and all credit card holders regardless of the type of credit card are provided. Payment can be made at the merchant.

In addition, there is no direct burden on the customer annual fee, the discount rate according to the product purchase is higher than the conventional card payment method.

Claims (7)

When a customer wants to purchase a product through a cyber shop existing on a network, a product purchase method for providing the customer information stored in the information storage device and information on the corresponding product so that the customer can purchase the product, Ordering a purchase for a product that the customer intends to purchase from the store; Requesting, by the store, an approval authority to approve payment of the customer and the purchase price of the product from the approval authority; The approval authority processing the approval and transmitting the processing result to the point earning system; And Accumulating and storing the points given to the goods purchased by the customer by the point earning system according to the approval result of the approval agency; Point earned goods purchase service method including In claim 1, Based on the accumulated points, when the customer wants to purchase another product, the store accepts the customer's order request and requests the customer approval authority for approval of the customer; And Sending, by the customer approval authority, the point payment approval result of the customer to the point accumulation system, and transmitting the point use approval result according to the customer approval result; Point earned goods purchase service method comprising a. The method of claim 1, wherein the point is Point earned product purchase service method characterized in that when the accumulated points become more than the first point, the customer can select and purchase goods or various services in the store or affiliated store. The method of claim 3, wherein the point is If the accumulated points are more than the second point, the customer can be refunded in cash at the store or affiliated store points earned goods purchase service method characterized in that. The method of claim 3, wherein the point is Point earned product purchase service method, characterized in that the points earned on-line and points earned on the offline can be used by integrating. When a customer wants to purchase a product existing in a store in a cyber space through a network, a product purchase system that provides information about the product to allow the customer to purchase the product, A product purchase manager configured to manage the product purchase request information of the customer based on the purchase result information of the product previously purchased by the customer through the store; An earning point management unit that enables one or more customers to search for points earned according to the product purchase result in the store; A customer information processing unit for managing, analyzing and processing information on a plurality of customers who have purchased a product; And Customer information database that stores detailed information about the customer, point accumulation result information of the product purchased by the customer, and purchase pattern information of the customer Point earned goods purchase service system comprising a. The method of claim 6, wherein the customer information processing unit A customer information module for storing the customer's record information input on the access and network of the customer, and calling the customer information and the earning point information according to the call request of the customer information; A customer management module that searches for customer information stored in the customer information database, provides useful information required by the customer or interest information of the customer, and manages earning point information accumulated to the customer; And Customer analysis module that classifies and analyzes customer information by grasping the gender, age, preference, etc. of the customer stored in the customer information database Point earning goods purchase service system comprising a.